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revenue and society.
partner to implement the platform risk criteria and shortlist customers Management, Case management and
that supports the processes and the / customer systems and declaration future systems developed on Siebel
functions related to Post Clearance for audit. platform.
Audit department.
n Allows the audit department If you would like to find out more
Oracle was identified as the to streamline the plan during about this project, please contact:
foundation of the technology platform execution and facilitates step by success.story@capgemini.com
and Oracle’s Siebel was implemented step transfer of audit within various
to integrate their entire business roles in audit department while
processes seamlessly and to enforce managing the scope of work.
better compliance on the customers,
streamline revenue generation from The solution also allows Dubai
the department, whilst improving Customs to plan and execute actual
the overall operational efficiency and audit and summarise the conclusion
management reporting. as findings and recommendations for
the audit, identifying and recording
The entire business processes of discrepancies from the audit outcome
Audit Strategy & Planning, Audit and collecting fines and penalties and
Conclusion and Audit Execution was tracking of payments. The solution
implemented and also seamlessly has also ensured seamless Integration
integrated with other business with other systems like Account
processes like Case Management,
Account Management. Oracle BI
Publisher was used to develop the
necessary reports.
About Capgemini
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