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Celebrating Entrepreneurs “Do It Yourself” Marketing Month

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30 Ideas
30 Days
in
Even in struggling economic times, small
businesses’ entrepreneurial spirit continues to
be a driving force in the American economy.

By Dana VanDen Heuvel


The MarketingSavant Group
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Introduction
Let’s make something clear at the beginning. Not every idea in here is meant to work in every business. I’ve pulled
together some of the best ideas that have universal appeal, but not everything will work for you. Please use what
you can and discard the rest.

This e-book is simply a catalyst for your marketing endeavors and business growth. The ideas herein are meant to
be internalized and adapted to your own needs, your own business, your own market conditions and mixed in with
your own brand of creativity and innovation. Anything less just wouldn’t fit your entrepreneurial spirit! I hope that
the ideas here, and the ideas and action summaries delivered each day in the Entrepreneurs “Do It Yourself” Market-
ing Month e-course bring you success in your marketing endeavors now and for many months to come.

The key to making marketing work for you, whether it’s an idea you read in this book, come up with on your own or
pick up from another resource is to maintain focus and consistency. Don’t go overboard and dilute your efforts by
trying all of these ideas at once. It won’t work, your efforts will be too diluted and it will be nearly impossible to track
what worked and what didn’t. Ultimately, you’ll be disappointed in marketing and never reach the full potential that
a well planned marketing effort can yield for you.

Marketing is a daily thing. If you’re not doing a few things every day to market your business, you’re falling behind.
Marketing can be as simple as making some networking phone calls or connecting with a past customer or sending
out your email newsletter for the month. In this e-book, I share some of the tools that I use to keep on top of mar-
keting my own business and also some tools that my clients have used with success in their businesses. Take what
works for you and leave the rest.

Jay Conrad Levinson, the creator of the popular Guerilla Marketing book series, once wrote:

“One good marketing idea is a precious commodity. One good marketing idea that you can implement all by your-
self is equally desirous.”

That’s what this short e-book is all about, a few good marketing ideas that you can implement all by yourself.

Do-it-yourself marketing doesn’t mean that you have to do everything by yourself! This e-book and the e-course
you signed up for are here to help. Just like how The Home Depot tells its customers that “they can do it and the
Home Depot can help” them. You can do your own marketing and you can do it with a little help from your friends
in marketing.

What can you do in 30 days? What you can do is you put your energy into marketing each and every day for the
next 30 days during Entrepreneurs “Do It Yourself” Marketing Month? Think about it. If you put even 20 minutes into
marketing your business each day, where will you be at the end of the month? At the end of the year? Go ahead,
we’re here to help!

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Table of Contents
The Importance of Marketing Planning .................................................... 3
The Elements of a Marketing strategy ....................................................... 4
Marketing Plan Templates ......................................................................... 6
Tactical Activity Goals ............................................................................. 11
Marketing Cycles .................................................................................... 12
Marketing Plan Mind Maps ...................................................................... 16
30 Ideas in 30 Days ...................................................................................18
June 1: What Business Are You Really In? June 16: Focus on your Stars
June 2: Build Trust June 17: Volunteer to Be An Expert
June 3: Relentless Focus June 18: Turn Your Customers Into Experts
June 4: Run Your Numbers June 19: Get Educated
June 5: Calendar It June 20: Form a Mastermind Group
June 6: Departmentalize Your Communications June 21: Start a Cause
June 7: Ask Them What They Want June 22: Make Them Famous
June 8: Become a Platform June 23: Develop Your own “Nurture” List
June 9: New Markets Out of Thin Air June 24: Change Your Hours
June 10: Go Green June 25: Twofer on Yellow Page Cutouts
June 11: Create a Customer Transition Squad June 26: Sign up for HARO
June 12: Pop-Up Retail June 27: Radio Free [Your Business]
June 13: Create a Marketing Co-operative June 28: Put on a Webinar
June 14: Write Something Today … Anything! June 29: Offer the Free Trial
June 15: Embrace Your Opposite June 30: Ask Two, Tell Two

What’s Next? ............................................................................................. 39


About the Author ..................................................................................... 40

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The Importance of Marketing


Strategy and Planning
“Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat.”
-- Sun Tzu

I’ve seen too many companies and marketing efforts fail completely because of a few simple reasons:

1.The organization had no plan for marketing. This means that they had no expectations, no action items
and no concept of how they’d know if they succeeded or failed.

2. They had no focus and their marketing consisted of pure tactics and no strategy. As the Sun Tzu quote
above tells us, tactics without a strategy is simply the noise we hear on the road to defeat.

3. Finally, they had no idea what they were doing in the first place. They really thought the do-it-yourself
meant do it all by yourself. It does not and that’s another sure route to defeat.

What follows are a few quick bits that will help you out in putting together a simple marketing strategy. For some
organizations, this is a multi-week activity. For you, let’s make this a half-hour to one-hour activity. Really. You can
put together a quick marketing strategy in an hour.

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Elements of a
Marketing Strategy
First, let’s not confuse a strategy with a plan. In the case of a marketing strategy, what we’re really doing is asking
a series of questions to get at the right answers that will help keep your marketing ship upright as you sail through
the various elements that comprise your marketing plan. You’ll find a few forms to help you through the marketing
plan next, but for now, let’s talk strategy!

A simple, one or two page marketing strategy can, in most cases, be a viable alternative to an all-out marketing
strategy document while still helping your sort out the important marketing strategy details. The following sample
covers the fundamentals of marketing strategy that every entrepreneur needs to address before moving onto the
planning and tactics stage. Use the following guide to help you complete your one-hour marketing strategy:

 Organizational and Marketing Goals - This is a two step process. You need to list some of the goals that you
have as a company, in terms of growth, profitability, people and the like and then list your goals for your
marketing efforts. What do you you’re your marketing efforts to accomplish? Make your goals specific and
measureable.

 Market Research – Who else is out there, what do they do, what are customers looking for, what’s the lay of
the land in your industry and other such questions need to be asked to fully understand the market space
that you’re in or are about to join.

 Target Market – Who are your target markets? I recommend breaking them out into Core, Secondary and
Opportunity markets. Write out what you know about your target market for your company, including
any important demographics.

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 Industry Trends – What’s going on in your industry? What did your market research tell you? Are there
any industry trends that would affect your marketing strategy (such as major growth, customer sentiment
shifts, regulation or other outside factors)?

 Top 3-5 Competitors - Who are the top competitors that you need to position yourself against? Be as real-
istic as possible. Who’s directly competing against you in your industry? You may also list “status quo” as a
competitor if you’re entering a very new market space.

 Differentiation – What makes you unique? How are you different from the competitors you just men-
tioned? What’s your ‘unique selling/value proposition’?

 Your Strengths - What are your particular strengths which might help you position yourself against your
competitors?

 Your Weaknesses - What are your weaknesses, or potential barriers to positioning yourself against your
competitors? (Everyone has them.) For example, are you new to the industry? Do you have a smaller prod-
uct line? etc.

 Marketing Budget – What are you willing to commit financially to marketing? Include your marketing
budget amount for an entire year so you know what you have to work with when planning out your mar-
keting tactics later in this workbook.

 Marketing Mix – Let’s discuss your marketing mix, also known as the 4 Ps of Marketing.
o Product (or service) - Simply mention what your product / service is. What is it that you’re market-
ing? A tool? A professional service? Information?
o Price - How will the pricing model of your products/services factor into your marketing? Will you
sell with a low price on a value principle? A high price to target a luxury market?
o Place(ment) (also known to as distribution) - Placement means where you will physically or figu-
ratively “place” your products or services, to make them visible to your target market. Will you
sell through special in-store displays, websites, catalogs, direct, or through multi-tier distribution
channels?
o Promotion – We’ll get into promotional tactics throughout this e-book, but think about a general
overview of how you intend to promote your products or services. How will you build your brand?

Marketing Tactics – The rest of this e-book is concerned with marketing tactics. After the marketing strat-

egy workbooks section, there is ample room to figure out your tactical marketing plan on a per-month
basis. This is where you’ll determine where your chosen marketing tactics should fit into your yearly plan.

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What are your goals as an organization?

What are your marketing goals?

What does your market research tell you?

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Target Markets

Core markets

Secondary markets

Opportunity markets

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The process of segmentation is distinct from targeting (choosing which segments to address) and posi-
tioning (designing an appropriate marketing mix for each segment). The overall intent is to identify groups
of similar customers and potential customers; to prioritize the groups to address; to understand their be-
havior; and to respond with appropriate marketing strategies that satisfy the different preferences of each
chosen segment. Revenues are thus improved.

Improved segmentation can lead to significantly improved marketing effectiveness. Distinct segments
can have different industry structures and thus have higher or lower attractiveness (Porter). With the right
segmentation, the right lists can be purchased, advertising results can be improved and customer satisfac-
tion can be increased.

What are the industry trends you’ve noticed?

Who are your top competitors?

What are your key points of differentiation?

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What are your strengths as an organization?

What are your weaknesses as an organization?

What is your marketing budget?

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Marketing Mix

Product

Price

Place

Promotion

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Tactical Marketing Activity Goals


Daily, Weekly, Monthly, Quarterly, Yearly

Daily Weekly Monthly Quarterly Yearly

Progressive Tactics Schedule


Tactics Yearly:

Tactics Quarterly:

Tactics Monthly:

Tactics Semimonthly (2x/Month):

Tactics Weekly:

Tactics Daily:

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Marketing Cycles
Keeping a consistent and constant marketing presence is always a challenge for a startup with multiple
priorities, all of them valid and equally pressing. It is for this reason that in addition to the calendared com-
ponents, we run the marketing plan in 60 day segments or cycles. Each 60 segment is designed to build
on the previous with the forced ‘check in’ at the end of 60 days to ensure that we’re succeeding and taking
time to regroup as necessary.

60-Day Cycle Regroup:


Did we meet our goals? What worked? Why? How effective was it? What do we need to change? What’s on
deck for the next 60 days?

January Tactical Plan and Tasks


Goals

Themes

Major Events

Activities:
Days 1-31

February Tactical Plan and Tasks


Goals

Themes

Major Events

Activities:
Days 1-28

March Tactical Plan and Tasks


Goals

Themes

Major Events

Activities:
Days 1-31

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April Tactical Plan and Tasks


Goals

Themes

Major Events

Activities:
Days 1-30

May Tactical Plan and Tasks


Goals

Themes

Major Events

Activities:
Days 1-31

June Tactical Plan and Tasks


Goals

Themes

Major Events

Activities:
Days 1-30

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July Tactical Plan and Tasks


Goals

Themes

Major Events

Activities:
Days 1-31

August Tactical Plan and Tasks


Goals

Themes

Major Events

Activities:
Days 1-31

September Tactical Plan and Tasks


Goals

Themes

Major Events

Activities:
Days 1-30

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October Tactical Plan and Tasks


Goals

Themes

Major Events

Activities:
Days 1-31

November Tactical Plan and Tasks


Goals

Themes

Major Events

Activities:
Days 1-30

December Tactical Plan and Tasks


Goals

Themes

Major Events

Activities:
Days 1-31

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30 Ideas in 30 Days
June 1
What Business Are You Really In?
At some point in its lifetime, every single company is in growth mode and can afford to continue charging
onward and upward with little concern for definitions and details. However, at some point, every company
and every industry is forced to define and redefine itself. In case after case, industries have fallen under
the shadow of mismanagement where all that’s emphasized is selling, selling and more selling ... and not
marketing. This is a mistake because selling focuses on the needs of the seller, whereas marketing concen-
trates on the needs of the buyer.

Ask yourself this simple question: What business is my company really in?

Almost everyone in the company -- and worse, your whole industry -- will define things way too narrowly.
According to the classic marketing tome, Marketing Myopia, industries such as the railroads defined their
business too narrowly and missed a few generations worth of opportunity because of it. In more recent
years, companies like Wang Laboratories defined their business as “building word processing software.” If
they had the foresight, as Microsoft did, to redefine themselves as being in the “office productivity busi-
ness,” perhaps some of us might actually remember them outside of the context of a “what not to do” case
study! IBM had the foresight to pull out of a potentially disastrous nosedive in the PC business when they
defined it only as a gateway or entry point to their mainframe business. I don’t know about you, but for

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the sake of writing this book right now, on an IBM (now Lenovo) ThinkPad no less, I’m glad that IBM got a
handle on defining the business that they’re in. I can’t say that I’d appreciate toting a mainframe around.

Action Summary:
Before you get too much further, sit down, close the door and grab a pad of paper or fire up a new docu-
ment in Word on your PC or your Mac and really think about what business you’re in. Then, take that ex-
panded definition and overlay that on your customer and prospect base. How else can you serve them if
you better define the business that you’re in? What else could you do for them? What should you NOT do
for them? (hint: the “not do” part is usually the least profitable part of your business anyway!)

June 2
Build Trust
Recessions are a time of mistrust across the entire economy.

• Banks no longer trust other banks’ balance sheets, freezing interbank loans.
• Investors distrust most financial asset classes outside of US short-term treasury notes, driving
those rates down toward zero.
• US voters don’t trust their government to handle a bailout competently, openly and fairly.
• Financial asset managers don’t trust risk models – neither do investors.
• The investing public doesn’t trust accounting firms to identify shareholder risk (even though it’s
arguably not their job…).
• Financial asset ratings agencies’ trustworthiness has been gravely wounded.
• We no longer believe lenders won’t lend to un-creditworthy consumers–because they did.

Trust is simply one party’s confidence that the other party won’t exploit vulnerabilities.
Consumers that operate from a position of fear and distrust are bad for any organization. You need to un-
derstand the key factors that drive trust in relationships and then evaluate every customer touch point to
ensure you are instilling trust in your business with every public interaction.

Action Summary:
Take a good, hard look at your messaging and customer touch points (including your frontline employ-
ees). Are they exuding trust or allowing fear, uncertainty and doubt to rule the conversation? Consider the
trust factors mentioned above and align your communication with those principles.

Source: http://mashable.com/2009/02/20/josh-freese-album-promotion/ http://www.who.int/immunization_financing/options/en/briefcase_pricingtiers.pdf

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June 3
Relentless Focus
Focus is a discipline that many individuals and businesses struggle to maintain. Between the emerging
opportunities, daily fires to douse, persistent issues and humans just being human, it’s harder than ever
to stay on track. When you add in the compounding pressures of a challenging economy, we tend to lose
focus chasing after potential revenue opportunities.

That’s not the case for Publix, the employee-owned grocery store chain, which opened 79 new stores in
2008 and acquired another 49 from Albertson’s. By comparison, Kroger opened 60 stores, Whole Foods
opened 20 and SuperValue added 14.

Publix attributes that success to a single factor: customer service. Even though its short-term profits are
down, “Publix is staying at full staffing levels and lowering prices in hopes of keeping its existing custom-
ers happy and attracting new ones.”

The approach is nothing new. The retailer’s founder, George Jenkins, built Publix on a simple philosophy of
customer service and, wouldn’t you know it, “the same relentless focus … is helping the company through
the current tough market.”

That philosophy means that Publix president Todd Jones jumps in and starts bagging to keep checkout
lanes moving (his first job at Publix actually was as a bagger). It means that the deli is staffed by eight to
10 people, not two (like most supermarkets). It means there’s usually a Publix employee handy to help
shoppers find stuff. The Publix definition of customer service also extends to include its prices, which it has
lowered by 20 percent on staple items even as its own costs have increased. Publix plans to open another
30 stores this year, and its sales per square foot ($548) is second only to Whole Foods ($820).

Action Summary:
Focus, focus, focus! Scan your operations and decide on one thing to apply relentless focus to during chal-
lenging times. Carry through with that focus as we head into an upswing you’ll leap-frog your competitors!

June 4
Run Your Numbers
Feelings lie. Numbers don’t. In both good and challenging times, your numbers are the only thing that of-
fers true perspective. Feeling busy? Check your numbers. Feeling slow? Check your numbers.

Responsible and successful marketers run by the numbers. If your banker, or someone else with a vested
interest in your success, called today and asked for the current stats for your business or division, would

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your numbers be top of mind for you to rattle off immediately, or would they be something that “you’d
have to look into?”

According to Sue Hirst, director of CAD Partners, a management accounting firm, there are seven key
numbers that most business should keep top of mind.
The seven key numbers to drive profit are
1. Revenue Growth
2. Price Change
3. COGS (Cost of Goods Sold)
4. Operating Expenses
5. Days Receivable
6. Days Payable
7. Days Inventory/Work in Progress

Granted, there are other metrics for each business. You should know, manage and market to the numbers
on a daily basis.

Action Summary:
Get a firm grip on your top five to 10 key metrics and devise a plan of attack to improve those needing
improvement and leverage those that are above your target.

June 5
Calendar It
Creating and using a marketing calendar will systemize and increase the profits of virtually any business.
Economic downturns tend to move us away from our intended strategy and toward a path of simply fight-
ing the daily fires of cash flow. A simple calendar of activities, revised monthly, will help keep you on track
and keep your business in front of customers.

As P.T. Barnum reportedly said, “Without promotion something terrible happens: Nothing.” Since market-
ing is one of the most critical components of business success, a marketing calendar helps ensure that
time is regularly set aside for it.

The marketing calendar process doesn’t have to be elaborate, but it does need to be consistent. In fact,
it’s the consistency of applying thought, effort and energy to your marketing is where the real magic hap-
pens; the calendar is just a tool to keep you between the lines. The process of marketing does not have to
be expensive, but it helps to budget each month so you know where your dollars are going. According to
a recent article in BusinessWeek regarding marketing spend, the percentage that each business spends
will vary significantly:

The retail industry provides some good examples. While Wal-Mart (WMT) might spend a meager 0.4% of

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sales on advertising, the sheer size of the company turns that tiny percentage into a significant budget.
Wal-Mart’s nominally higher-margin competitor, Target (TGT), spends closer to 2% of its sales on advertis-
ing, while Best Buy (BBY), as a specialty retailer, spends upwards of 3%. Finally, more upscale stores like
Macy’s typically spend on the order of 5%.

The same kind of ratios can be seen in the car industry (automakers’ generally spend 2.5% to 3.5% of rev-
enue on marketing), liquor (5.5% to 7.5%), packaged goods (4% to 10%), and every other industry.

Let’s say you’ve committed to spending 5% of gross sales on marketing, and that your business just pulled
down $310,000 last year. You’d be spending roughly $1300 per month in marketing. A simple calendar for
a month, with your budget, might look like:

Month 1
Online ads: $250
Referral incentives: $150
Week 1: Business appreciation gift: $150
Week 2: Press release on charity work: $150 (to write release)
Week 3: Postcard to prospects: $500
Week 4: Email newsletter: $100

Action Summary:
There are a number of simple marketing calendar templates out there, including one in our DIY Marketing
e-book at www.diymarketingmonth.com, but you can create your own in a spreadsheet by putting the
months of the year along the top and the tactics you’ll use along the side and simply plotting out what
tools you’ll use when.

June 6
Departmentalize Your Communications
For organizations that have more than one department - such as a camera store, automotive dealership,
computer dealer, florist or any other number of businesses - there are myriad opportunities to decentral-
ize your marketing to meet the needs of customers who do business with each of your discreet divisions.
When organizations are looking for revenue in every corner and under every stone, it often makes sense
to review the unique client stakeholders that each department serves and determine what revenue op-
portunities exist.

In the automotive industry, there is a company called @utorevenue that works with service departments
to engage their customers who have missed service appointments, have upcoming scheduled mainte-
nance, and follow up with customers who had previously declined services.

“Dealer service departments often discover additional needs when a customer brings his vehicle in for

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routine maintenance or repair,” said John M. Miller, @utoRevenue Founder and General Manager. “Yet,
many customers opt not to have those services performed at that time because of time constraints or
financial reasons. In law, time constraints are placed on certain actions and filings in the interest of speedy
justice, and additionally to prevent the evasion of the ends of justice by waiting until a matter is moot.”
@utoRevenue’s Declined Service Reminders are automatically sent from the dealership 45 days after the
service visit when the customer declined service. The emails are personalized using information recorded
in a dealer’s management system to generate the declined service reminders.

Action Summary:
Take a good look into each of your departments. Are they maximizing their marketing potential? What
department-specific initiatives could you put in place to drive revenue from each area?

June 7
Ask Them What They Want
Do you have a receptionist or assistant who answers your company’s phone? Perhaps you could give your
receptionist a break and forward the phone calls to your management team so they can really ask cus-
tomers what they’re looking for, what they think about your business and get some “ear time” in with the
lifeblood of your business.

At the online speaker reseller, Orb Audio, they don’t have a receptionist or someone to answer the phone.
The company executives share the duty and take turns answering the phones. That way, they’re always
speaking with customers during the week and they’re never out of touch with what the market wants or
where they should be focusing their efforts.

Action Summary:
It makes sense to tune into what your customers want on a daily basis. In fact, there are several ways in
which you can do this without putting your executives in the operator’s seat. You could 1) create a run-
ning survey and incent your customers to fill it out, or 2) create a customer advisory board and get their
perspective, or 3) just drop your customers a quick email to ask, “What else can we do for you?”

June 8
Become a Platform
Think of the different platforms you use. You’re a Windows or Mac user; you have a Blackberry, iPhone
or Treo; or you might have a video game console like an Xbox 360 or Wii. All of these things are what we
commonly consider as platforms for technology. However, the best platforms often extend beyond their
original designation and have value in other areas of life.

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One example is the Xbox 360. It is the only game system that lets you instantly watch movies and TV epi-
sodes streamed from Netflix, the mail-order movie rental service. In doing so, Microsoft has established
Xbox as a device not only for games, but for the entire home entertainment experience.

Far from the world of electronics, local businesses can become platforms in their community. Wayne Bre-
itbarth, president of Pewaukee, WI-based M&M Office Interiors, gives classes to business people on how
to use the Website LinkedIn. Breitbarth’s free classes are designed to explain online social networking to
people who are “not from the Facebook generation.”

Breitbarth and M&M Office Interiors have become a platform for adult learning and networking on things
that will make them more productive in their professional lives. M&M Office Interiors gains (just as Micro-
soft gains) not by owning one small segment of a target market, but by leveraging their position to pro-
vide extended benefits to their customers. This increases loyalty, awareness and purchase rates.

Action Summary:
What can you do to become a platform? What extended benefits can you offer based on your position,
location, passion or community need?

June 9
New Markets Out of Thin Air
People are creatures of habit, and for all their creativity, most marketers are no different. We quickly be-
come accustomed to our surrounding schedules, patterns and ways of thinking, and we don’t give a sec-
ond glance to opportunities that might be staring us right in the face. Tough times are great times to chal-
lenge assumptions and industry norms!

In 2008, Airgas Specialty Products, the country’s largest distributor of industrial, medical and specialty
gases, saw an opportunity to completely reverse an industry and use that reversal to its advantage. Airgas
capitalized on the phase-out of R-22, a commercial refrigerant that will soon cease production due to gov-
ernment regulation, to create a completely new product -- recycled R-22 and a re-engineering of how the
refrigeration industry sees R-22.

Airgas launched a campaign to turn R-22 into a profit center for refrigeration contractors by allowing them
to sell R-22 back to Airgas to clean, recycle and resell, where contractors previously had to pay a fee to
dispose of R-22 because of its impact on the environment.

In one year’s time, Airgas signed up more than 250 recycling centers and increased profits in its gas recy-
cling business by 15%.

Action Summary:
Take a look at your industry. Better yet, invite your customers in and brainstorm all of the things that you’re

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taking for granted in your industry. Ask what might be changed, improved or what has seemed impossible
to change in the past. Pick one of the challenges and pursue it!

Source: Andy Sernovitz

June 10
Go Green
While consumers across all sectors of the economy curtail spending in the wake of a downturn, there is
still a white-hot level of interest in all things “green” and “eco-friendly,” according to a survey of 9,000 con-
sumers published by The Boston Consulting Group. In spite of the economic downturn, people are still
very concerned about green products. What’s more interesting is that it’s not just in the US. BCG discov-
ered that 34% of Europeans are seeking out green products and companies, while 32% of Americans are
doing so.

What this means for marketers and business owners is that green can be gold for your business. Promoting
your green efforts is a buzz-worthy marketing angle you can use either to share your company’s story on
how you’re “going green” such as through conservation, sourcing or product development or by promot-
ing those products and services that you have that are “green.” However, the onus is on the marketer to
prove the benefits of your green positioning or green products and services. Consumers are willing to pay
a premium of 5% to 10% to do green business, but only if they’re convinced that they are receiving more
direct benefits.

Action Summary:
According to Jacquelyn Ottman (author of “Green Marketing: Opportunity for Innovation”), from an orga-
nizational standpoint, environmental considerations should be integrated into all aspects of marketing
— from new product development and communications and all points in between. Environmental issues
should be balanced with primary customer needs. With that, I suggest you look at your product lines and
vendors to determine what products are already green and which you could make green to tap into the
ecological-minded customer base.

June 11
Create a Customer Transition Squad
It’s a competitive world, and while we don’t want to be too opportunistic, we shouldn’t let any good
business-building opportunity go to waste!

During downturns, it’s inevitable that a business or two in your field, community or industry will not sur-
vive. However, like the old adage goes, “Your best prospects are your competitor’s best customers.”

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When Bank of America closed several branches of Security Pacific after they merged many years ago, First
Interstate Bank sent out vehicles and personnel to the old locations to court the former Security Pacific
customers.

Recently, when seven Wisconsin and northern Illinois Tumbleweed Southwest Grill restaurants filed for
bankruptcy, they left many of their former customers with unredeemed gift cards. Shortly after then bank-
ruptcy announcement, Texas Roadhouse Restaurants spokesman Travis Doster said the Tumbleweed gift
cards could be redeemed at any of his company’s 10 Wisconsin locations for a free entree ($10.99 or less).
They were also taking in any remaining Tumbleweed coupons which could be redeemed for any free ap-
petizer.

Action Summary:
Keep your ear to the ground for potential competitor closings. Better yet, build your network of peers be-
fore you need it and you’ll know of these types of things before anyone else does. Accept coupons, send
out sales reps and do whatever it takes to court your competitors’ best customers to win them over to your
side.

June 12
Pop-Up Retail
You’ve been driving by that killer space right downtown for weeks, but you know you just can’t afford
the lease, or maybe you just can’t fit in the location. If you’re serious about targeting a specific location
and fishing where the fish are in your city, why not take advantage of the recent increase in retail-space
availability and the heighted desire of building owners to generate any revenue they can from the vacant
spaces they own.

Why not consider opening a pop-up retail store?

In major cities all over the country, pop-up retail stores are showing up in once-vacant locations for any-
where from one month to a few months per location. Or, in the case of Target, you can make up your own
location as they did with their 2002 floating store located in a docked ferry on the Hudson River in Chelsea.

According to Trendwatching.com, pop-up retail fits right in with the entertainment economy, the experi-
ence economy, the surprise economy, and so on. It’s about surprising consumers with temporary “perfor-
mances,” which guarantees exclusivity because of the limited time span. When truly mobile -- like Vacant,
the London Fashion Bus, or Oceanic -- pop-up retail also offers unparalleled opportunities for targeting
and customization.

This is not a new concept. Local stores have been opening temporary kiosks in the middle of malls for
years in order to make holiday shoppers aware of their goods. Retailers typically offered a respectable
sampling of their goods for sale, while encouraging shoppers to check out their primary store location

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away from the mall.

Pop-up retail offers your business an opportunity to generate targeted traffic in an area you might not oth-
erwise have access to, and it opens the door for great publicity, especially if your store concept is creative
and gives you yet another way to capture names in your email or mailing database to drive new customers
to your regular store once your pop-up is long gone.

Action Summary:
Find your ideal location and contact the lease holder or building owner. Negotiate a rate that’s comfort-
able for both parties. Then, setup your store and startup the publicity machine. Make sure you have a
system in place to capture names, addresses and emails of anyone who visits your temporary, high-profile
location so you can drive them to your regular location later.
Source: http://www.businessweek.com/smallbiz/content/feb2009/sb20090210_165498.htm?chan=smallbiz_smallbiz+index+page_small+business+sales+%
2B+marketing http://www.streetdirectory.com/travel_guide/16266/marketing/increase_your_profits_with_a_marketing_calendar.html

June 13
Create a Marketing Co-operative
Chances are that someone in your area or industry serves the same customers you do but doesn’t com-
pete with you. In fact, I bet you can think of several right now. If not, think about what else your customers
buy before or after doing business with you.

For example, let’s say you own a glass company. If a customer is purchasing new glass, it might be for a
new building. There were probably contractors who went before you to build the structure, and perhaps
a company put business signage on the window you created, and finally a window washing service will
keep things clean and in top shape after you.

Why not co-op your talents with upstream and downstream companies that serve the same target cus-
tomers? In the financial planning world, personal financial planners offer financial workshops in conjunc-
tion with a local Council on Aging to help soon-to-be retirees shore up their finances or with an outplace-
ment service or to help displaced workers to keep themselves fiscally fit while job searching. In co-op
situations, you need to illustrate that you are sincere and knowledgeable, or you will have a tough time
forming partnerships. Co-operative marketing is a great way to keep your costs down and form a built-in
professional referral network.

Action Summary:
Ask your customers who else they’re doing business with. Who could you partner with and what could you
do? Put on a seminar or offer a small trade show at a partner location or neutral spot like a local conven-
tion center. Invite your best mutual prospects and show them what’s possible! Keep the program going by
meeting regularly with your co-op partners to encourage lead & referral exchange.

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June 14
Write Something Today … Anything!
In this era of instant findability and online content explosion, the written word still holds an important
place in our hearts and minds. A good opinion piece in the local newspaper, a well-crafted letter to the
editor, a useful “free report” you offer to prospects or anything you’ve written (or that you have written for
you) goes a long way toward positioning you as a useful resource.

Countless article authors are using websites like EZineArticles.com to showcase their ideas and expertise
and gather a following of potential customers and loyal readers. With the investment of just an hour or
two a week, you can do the same.

Action Summary:
Open a new document on your computer and brainstorm a few questions your customers typically ask
that you could answer in writing. Are there trends going on your industry or community that you could
comment on? Spend the next few minutes outlining your first article and then look at it again tomorrow
and write your draft. Commit to writing one important piece once a month and you’ll see your name in
print 12 times per year! How many of your peers can say that?

June 15
Embrace Your Opposite
According to acclaimed marketing author, Jay Abraham, Miles Laboratories, now part of Bayer AG, used to
publish a small cookbook filled exclusively with hot and spicy recipes that they gave away for free. Why?
Miles Laboratories is the maker of Alka-Seltzer, the indigestion-relief tablets that could help alleviate any
stomach discomfort that might result from the spicy recipes in the cookbook.

When you think about that, it’s really a smart move. It was as if Miles Labs was saying “Here are some great
recipes that you can now eat because you’ve got Alka-Seltzer to back you up!”

Most every organization exists to solve a problem. If you’re a coffee shop, you could hold drive-in busi-
ness 24 hours a day during college finals week or host a summer solstice event. The opposite being that
that great caffeinated drinks you offer solve the “problem” of no sleep. Or perhaps an insurance agency
could bring in a speaker on hang gliding or mountain biking or any other sport knowing that you’re fully
covered!

Action Summary:
Take a close look at your business and determine what problem you solve for people. How could you give
them another reason to use your product or service by introducing them to a “problem” experience that

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implores them to consider (in the case of insurance) or consume (in the case of coffee) the product or
service you offer?

June 16
Focus on your Stars
The best firms always focus on their prospects and clients with the highest revenue potential. When Dani-
elle Lee signed on as the new head of marketing communications at Watson Wyatt, she undertook a six-
month process (though you don’t have to take that much time) to dig deep into the revenue potential
of each client and each sector to determine where to apply their marketing dollars. “The majority of my
marketing efforts will be [focusing] on the stars.”

Danielle and Watson Wyatt realized they needed to focus their energy on retaining existing customers, not
just for their revenue potential but for the new business and referral opportunities that they may bring in.
They also needed to maintain contact with every prospect no matter what stage they’re at in the buying
cycle. Even the best customers typically take longer to make significant decisions when in a downturn.

Action Summary:
Do you know who your stars are? Do you know where they’re at in the buying cycle and what’s keeping
them there? In the next week, reach out and contact your stars, ask some questions and gain some under-
standing of what you could do to move them along in the buying cycle.

June 17
Volunteer to Be An Expert
Do your local, trade and national media know that you’re an expert in your field? Well, for as long as you’ve
been in business, you’re certainly an expert in something by this time!

Regardless of how the economy is doing, newspapers still publish every day, magazines go to press every
week, and news shows report on the half-hour. Experts are required for interviews, stories, byline articles
and a host of other airtime-filling needs! What separates you from the others in your field already in the
spotlight is usually a simple matter of reaching out and making a valuable connection with the media. You
might initially object to seeking a “celebrity status” within your community or industry, but rest assured,
when your customers and prospects see you on the front page or offering thoughtful commentary on the
radio or TV, they’ll know who to turn to when they have a need for your services.

Al Lautenslager, author of “Guerrilla Marketing in 30 Days,” is one such expert. A few years ago, Al began
volunteering himself to local media as an expert in reviewing and commenting on Super Bowl commer-

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cials. The first year, Al only got a couple of calls. However, in the subsequent years since, Al’s visibility has
soared as more media outlets called on his expertise. As of last year, Al was completely booked all day
following the Super Bowl simply reviewing and commenting on the commercials! What a boost for his
marketing consulting business.

Action Summary:
How are you an expert? Write at least two to five things that you could be an expert in, then alert the writ-
ers, editors and media personalities that cover your community or industry that you’re available to com-
ment on issues and stories that arise in your field of expertise. Keep an eye out for trends and news items
that fit your area(s) of expertise and use those events to send a gentle reminder to the media noting your
availability for comment.

June 18
Turn Your Customers Into Experts
People love to be “in the know.” In fact, it’s one of the key factors driving the acceptance of online social
networks. Everyone wants to be “in the know,” and social networks are a way of doing that.

There’s another way to keep your customers in the know; turn your customers into experts. Foot Levelers,
a company that makes orthotics and foot stability devices for chiropractors and physical therapists, offers
a magazine they publish regularly for their customers and prospects that shares tips on not only how to
better sell Foot Levelers products, but also includes a range of ideas on how to better manage your busi-
ness. They also provide inspiration by sharing how some of their best customers are using their products
to generate handsome profits by selling Foot Levelers.

The folks at Foot Levelers also offer a series of free web seminars (webinars) on how to “stabilize your prac-
tice and your patients.” Their topics are focused on the mechanical and sales aspects of orthotic devices
that any chiropractor could glean a great deal of knowledge from, regardless of whether or not they sell
Foot Levelers. By focusing on making their customers experts in orthotics and stability, Foot Levelers is
putting itself in the business of “helping chiropractors be successful” rather than simply being in the busi-
ness of selling orthotics. It’s a dramatic shift in focus that has put them in a leadership position in their
industry.

Action Summary:
What can you teach your customers to help them grow their businesses while simultaneously growing
your business? Look for gaps in the market, like Foot Levelers did around the subject of orthotics, to deter-
mine where you can start improving your customer’s expertise.

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June 19
Get Educated
Things slow down recently at your office? Start scheduling some time to get involved with the free and
low-cost educational and business building resources that are available to you.

If you do a simple Google search for “marketing webinar,” you’ll find more than 30,000 results for different
companies doing free (or nearly free) web seminars on a myriad of topics. If you get just one idea from a
free webinar that you can implement immediately, then you’ve spent your time well.

If you have a few dollars to invest, I recommend subscribing to one of the major marketing or business
development websites. Some of the best one’s I’ve come across are:

MarketingSherpa - www.marketingsherpa.com
MarketingProfs - www.marketingprofs.com
RainToday - www.raintoday.com

Action Summary:
Find a web seminar to attend, register and attend it. Keep a pen and paper handy and look for at least one
idea that you can put into practice in your organization. Better still, join on the of the sites above and im-
merse yourself in their resources.

June 20
Form a Mastermind Group
Everyone from the great Napoleon Hill to your favorite local CEO are in mastermind groups. These are
small groups of like-minded professionals that share ideas, encouragement, wisdom and, most of all, ac-
countability to keep each other on track. What, you may ask, does a mastermind group have to do with
marketing?

The truth is, truly successful business people or organizations never reach the top on their own. By col-
laborating with people who understand business, have a sharing and a “How can I help you?” attitude, you
can’t help but grow through each other. If you’re looking for formality, you might try joining a local TEC or
Vistage group, or you can ask the local chamber of commerce if they have a CEO roundtable or a sales and
marketing mastermind group you can join.

According to Michael Lipp from Contribution Coaching, his seven-person mastermind group has seen the
following successes this year:

• One member has successfully launched a multi-million dollar business


• Another re-organized their business and is busier than ever

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• Another member has booked more business already this year than ever before
• A member seeking employment has landed a fantastic new job

The rules for mastermind groups are simple. In my mastermind groups, I ask three questions:

1. How can I be useful to you


2. What’s working for you and why, and how might I use it, and
3. What’s not working for you and how can we help you change it.

According to John Cassidy of Duplicates Ink*:


Get together with your staff or assemble a small group of people who understand your business and
brainstorm opportunities. When several people get together with a blank slate and some good energy,
magic can happen. Ask for ideas-you might be surprised by the results.

Action Summary:
Find between 3 and 6 local business leaders, marketers or sharp minds that you trust and begin meeting
monthly to share, encourage, brainstorm and, most importantly, hold each other accountable.
Source: http://www.helpareporter.com/

June 21
Start a Cause
People love a good cause, especially when things around them are chaotic. Founding or aligning with a
cause is a perfect way to match your organization’s passion with a worthy pursuit that generates aware-
ness, action and revenue for all parties concerned.

One of the first “cause marketing” campaigns occurred in 1976 through a partnership between Marriott
Corporation and the March of Dimes. Marriott’s objective was to generate highly cost-effective public rela-
tions and media coverage for the opening of their 200-acre family entertainment center, Marriott’s Great
America in Santa Clara, CA. The March of Dimes’ objective was to greatly increase fundraising while moti-
vating the collection of pledges by the program’s deadline. The promotion was conducted simultaneously
in 67 cities throughout the western United States. It exceeded all goals to become the most successful
promotion in the history of Chapters West of the March of Dimes.

According to Steven Van Yoder, “Embracing a cause makes good business sense. Nothing builds brand
loyalty among today’s increasingly hard-to-please consumers like a company’s proven commitment to a
worthy cause. Other things being equal, many consumers would rather do business with a company that
stands for something beyond profits.”

Action Summary:
What’s your cause? Pick a local, national or global cause or start your own and devote your energy to it. Get
your customers, partners and vendors involved, too.

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June 22
Make Them Famous
Have you ever been interviewed for an article, a radio show or even a small podcast? How did it make you
feel? Famous?

One of my favorite pieces of advice for clients when they’re trying to reach a key contact in an organization
is to win them over by making them famous on your behalf. This can be as simple as asking to interview
them for an article you’re writing, inviting them to guest post on your blog, hosting them on your podcast
or internet radio show or inviting them to speak at an event you’re coordinating.

A small startup marketing company in Wisconsin has gotten the ear of some pretty important people in
the marketing world simply by asking them to be on their internet radio show on BlogTalkRadio. In fact,
one of the first guests I listed to on his show was the CMO of Best Buy, Barry Judge.

You can scale this idea up to achieve your goals of whatever number of people you need to meet. Take
your target prospect list and work through it week by week. If you did one interview per week, minus the
holidays, you’d have nearly 50 key contacts that you’ve helped throughout the year, and likely a new client
or two to boot!

Action Summary:
For this to work well, it’s best to target one person you’d like to meet and influence and invite them to
share their expertise. Conduct the interview and follow up by sending (or, better yet, dropping by with) a
copy of your finished production with a thank-you and, of course, more information about your product
and services.

Source: http://trendwatching.com/trends/POPUP_RETAIL.htm http://nycitynewsservice.com/2008/10/08/target-aims-at-bullseye-pop-up-shops/

June 23
Develop Your own “Nurture” List
It’s become common practice for businesses to engage in lead nurturing, a practice that is intended to
bring prospects closer to becoming new business through the use of content and education. But there are
some prospects that could benefit from a more personal touch.

How do you feel when you get a personal email from someone with a piece of information that’s valuable
to you? It feels pretty good, especially in this age of mass email and manufactured personalization. In re-
cessionary times, personal connections are more important than ever.

The most effective business owners and sales people know who their best possible prospects are and
nurture them accordingly. Now is a great time to begin, if you haven’t already, to develop that prospect

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nurturing list that you are going to personally stay in touch with until they become customers!

Action Summary:
Create a list of your best prospects – just the top ones that you can stay in touch with a couple of times
per month – and start nurturing them with content, value, ideas and relevant information that will cement
you as the trusted advisor in your business sector.

June 24
Change Your Hours
Are you open the same hours as all of your competitors? If so, do you have to be? Perhaps you’re in a shop-
ping mall that has a set open and closing time, but if not … why are you?

I recently switched hair salons because I found one that was open on Sundays, which is when I have time
for a haircut, and they’re half the price! Dentists, hairdressers, auto mechanics computer repair people and
all sorts of businesses that normally keep the same hours can grow their business simply by keeping a
schedule more in-tune with what the customers need.

If you decide to change your hours, there may be a positive public relations opportunity to the change if
it really goes against the grain of your local competitors. Not only will you be helping your customers, but
everyone will know about it! You may also be able to put together a marketing campaign just around the
new hours. For example, not too many coffee shops are open on Sunday evenings, so perhaps a local cof-
fee house could hold a “Sunday evening coffee hour” and invite people in. It could become a new Sunday
ritual and be the most profitable evening of the week!

Action Summary:
Make a list of your competitors and their respective business hours. Also, ask your customers when it’s
most convenient for them to do business with you. Look into changing your hours to upstage your com-
petitors and better meet your customers’ needs. Make sure you let everyone know about it, too!

June 25
Twofer on Yellow Page Cutouts
No matter what kind of economy we are currently in, good ideas and competitive marketing tactics will
always stand the test of time. However, this idea is losing some if its impact, so it’s time to step it up a bit.
You may have heard about pizza chains, dry cleaners and other local businesses offering two-for-one
(twofer) specials and other great deals when you bring in the cutout yellow-page ads of their competitors.
The rationale is that customers can’t very well call their competitors if the ads are torn out!

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With telephone directory usage decreasing and Internet usage increasing, you may have to raise the
stakes. Perhaps in today’s world you’ll need to have customers bring in a whole page from the yellow
pages to eliminate several competitors at once!

Action Summary:
What can you do to eliminate your competitors from the equation, or at least make them harder to find?
While you’re at it, make sure that you either get your new customer’s email address or home address to
support your direct marketing efforts and keep your firm top of mind. Oh, and maybe leave them with
something like a fridge magnet or innovative “bookmark” with your contact info and menu to paste into
their phone book to take the place of the page they just tore out!
Source: http://www.madison.com/tct/entertainment//index.php?ntid=317161

June 26
Sign up for HARO
Has your business ever sought national publicity? If not, here’s your big chance! Every day, dozens of
reporters from around the country flock to a website called Help A Reporter Out (HARO) at www.helpare-
porter.com. By signing up for the newsletter as a possible “source,” you’ll be included on the three emails
per day that are sent out with journalist queries seeking expert sources just like you. Even if you’re a cara-
mel maker in West Virginia specializing in coal-shaped candies, it won’t be long before someone comes
looking for a source for a unique gift idea of small business making fun things with caramel for which you
can submit a response showcasing your expertise.

Hundreds of companies have received some much needed press over the past year simply by responding
to a query. In fact, many of the ideas for this book were gleaned from interviews with marketers and busi-
ness owners who’ve put their time in and responded to my HARO query for marketers doing great things
a downturn!

Action Summary:
This one’s easy. Simply go to www.helpareporter.com and sign up to get the daily emails, then watch the
queries come through for your chance to shine!

June 27
Radio Free [Your Business]
How much time to you spend listening to the radio every day? Minutes? Hours? The whole day? Guess
what, your potential customers are doing the same, and that’s one behavior that’s not diminished as a
result of the economic downturn.

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Stefanos Loisou is a financial planner who conducts personal finance workshops, and he hosts and pro-
duces a live, weekly financial radio program. This enables Stefanos to establish credibility and position
himself as a reliable financial resource in his community. He also uses the radio show as a platform to ad-
vertise his financial seminars. By offering his expertise on the radio, he’s created a forum for people to ask
questions and for listeners to call and arrange for individual consultations.

Action Summary:
Often times small business owners and marketers who are not familiar with a particular type of media
tend to shy away from it out of fear of the unknown. Take a few minutes today to contact your favorite
radio station about being a guest, pitching them on a show idea or for advertising rates. You never know
the power of radio until you try it!

June 28
Put on a Webinar
One of the easiest ways to generate buzz, excitement and leads – especially in an economic downturn – is
to offer something for free that’s perceived as high-value. Web seminars, or webinars, are almost always
seen as high-value occasions.

Shawn De Souza, senior manager of online marketing for Eloqua Corp., put on a webinar that far exceeded
the company’s expectations but it wasn’t just dumb luck. Eloqua took a very strategic approach to making
the webinar succeed, including:

• Using personalized URLs


• Creating several different emails for the event
• A finely tuned and personalized landing page for webinar signups

The hard work and thorough approach paid off. According to the case study published on MarketingSher-
pa.com, The decision to use seven emails and a personalized landing page approach brought in 64% more
leads than their goal, and they exceeded their “sales opportunity” goal by 61%. From that, they converted
14.6% into sales for a 2000% ROI.

Using personalized landing pages and pre-populating the registration fields worked very well: 66% of
their actual sales were from recipients who received a PURL. The invitation email drew an overall 2.13%
response rate, with 76.4% of registrations coming from the PURL recipients.

“The people getting the personalized landing pages are from our database, so it’s somewhat natural for
them to respond better because they are more likely to recognize our brand,” De Souza says. “But we be-

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lieve that personalization drove registration and attendance.”

Action Summary:
What do your customers want to know that you could create a webinar for? I’ve seen local businesses cre-
ate them on digital signs, restaurant equipment, real estate and nearly every other subject. Never mind
the results above – even if you only have a few people on your webinar, all you need are the right people
and prospects to make it a success!

June 29
Offer the Free Trial
For the past two decades, software companies have been immensely successful in their sales efforts by
offering free, expiring trials of their product. Whether it’s a simple $19.95 shareware application or an ex-
pensive office software suite, there’s nothing like being able to demo the goods before laying down hard-
earned cash. In fact, during the last several months of 2008, the business-to-business sales community has
taken a page from the software companies and has been using free trials of everything from chiropractic
tables to large capital equipment.

In any free trial or demo offer, you’re trying to reduce or remove the risk from the buyer. You can make
them more comfortable with the product by showing how it has worked for others in the form of case
studies or testimonials or by letting them try it with an in-house free trial or demo.

However, the standard “30-day free trial” isn’t going to cut it in tough times. What marketers need to do
is to create a free trial with an “and” offer. Such as, “You can try our product or service for 30 days AND/OR
until you generate results.” If the customer used the product for 30 days but did not achieve the desired
results, the trial continues. Simply shifting your focus to customer outcomes rather than a convenient (for
you) time-limited trial reduces the customer’s resistance to entering into the trial because they can clearly
see how they will benefit!

Action Summary:
Could you offer your product or service on a trial basis to start the dialog with prospects? Even ad agencies
have done this via “free brainstorming sessions,” so a service business can also apply this technique. Use a
free trial to remove the risk of customer commitment — if the product works for them, they’ll buy; if not,
they’ll opt out.

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June 30
Ask Two, Tell Two
Most everyone knows that good businesses are built on solid referrals. But the best businesses are built on
a deep understanding of those customers who generate referrals.

PrintingforLess.com is a company that understands the need to keep close to their existing customers and
constantly seek referrals. With each of their printing orders, they send a postcard seeking feedback (the
“Tell Us” section of the postcard) while asking you to pass along a referral code to a friend worth $25 off of
their first order with them (the “Tell Them” section of the postcard)!

If you prefer to leverage social media for your referrals, you could start a Facebook fan page and encour-
age members to share the group and tell new members to mention the Facebook fan page for a special
discount!

There are myriad referral strategies that you could employ in your marketing, but if you don’t have a spe-
cific referral program yet, now is a great time to get one rolling!

Action Summary:
What can you do today to get more referrals tomorrow? Need ideas? There are plenty of websites out there
to help, simply search for referral marketing ideas and you’ll find dozens of things that you can do today!
Start simple. Put one referral mechanism in place and immediately get to work on the next.

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What’s Next?
So, now what? What happens after the magical 30 days are up? Well, my desire would be that you continue on with
your DIY marketing much as you have for the last month. Perhaps you’re just getting up to speed, or perhaps you’ve
sat on the sidelines this whole time and are just getting started. Either way, those entrepreneurs that clear a path
through the myriad of customer and prospect opportunities using their finely honed marketing tools are those that
will surely win.

If you’re got questions, feel free to drop me a line. I’d love to help!

Dana VanDen Heuvel


MarketingSavant™
www.marketingsavant.com
dana@marketingsavant.com
Twitter: danavan
888-989-7771

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Dana VanDen Heuvel and The MarketingSavant Group


Marketing Consultancy :: The MarketingSavant Group
Are You Looking for a Marketing Firm You Can Trust? One Who Really Gets It?

Not only does Dana VanDen Heuvel and his com-


pany, The MarketingSavant Group, have more than “Dana’s vision and insight into digital and thought leadership
marketing has been a significant contribution to our business.
14 years of internet marketing experience, he’s
He offers not only the knowledge, but the systems to make online
been an entrepreneur and business owner since
marketing a natural extension of the work we do every day. I rec-
he started his first business at age 13. As a mar-
ommend him highly.”
keting trainer, Dana has helped hundreds of mar- - Kyra Cavanaugh, Founder, Life Meets Work
keters with their internet, thought leadership and
social media marketing challenges. “Dana is one of those people who just “gets it.” His knowledge and
Marketing consultants are everywhere. Whether granular understanding of how blogs and social media can be
you’re looking for help now, or just want to bat used as a marketing tool place him at the head of the pack in this
burgeoning field. He was one of the blogging early adopters and
around a few ideas, why not trust someone who’s
someone to whom I looked for insight and information.”
taught hundreds about the latest marketing tech-
- Paul Chaney, President, Radiant Marketing Group
niques, spoken at dozens of conferences, and
helped businesses just like yours achieve success “I’ve had the honor of working with Dana and found him to be a
through marketing. forward-thinking visionary especially on subject matter pertain-
With The MarketingSavant Group, you’ll never en- ing to interactive marketing. I turn to him not only for consulta-
counter freshly minted MBA’s who’ve never seen tion on my own projects and challenges, but also to help enrich
AMA member benefits by providing information and insights to
the inside of a boardroom or an inexperienced ac-
our membership. I wouldn’t hesitate to recommend him or work
count manager or a poorly written strategy. When
with him again!”
you work with us, you get our best and brightest
- Amy (Komenda) Zelenka, Marketing Manager, American
talent every time, all the time. Marketing Association
MarketingSavant Marketing Consulting Services
The MarketingSavant Group will work with you to
find a working arrangement that meets your needs. We offer several consulting options for our clients. If you’re just
looking for access to our ideas and talent, well that works too. You decide how you want use us and when you need
us. Our clients appreciate the benefit of adding a nationally-renowned marketing consultant to your team without
the overhead of hiring full-time staff or engaging an ad agency.
How We Work With You
• Phone consultations - you pick the hours needed and you decide when to use our marketing expertise.
•O n-site training/consulting - have Dana spend a day or two or ten with your company, evaluating your projects,
providing expert advice and making your next marketing project a success.
•R emote web training – when you need to train a team of marketers on blogging or go-to-market strategy or what-
ever, we’ll come to you over a Webex meeting or a teleconference.
•R etainer-based consulting - if you know you’ll need Dana’s expertise for an extensive period of time, you can hire
The MarketingSavant group on a reasonable monthly retainer basis.
• Al a carte – What do you need? Tell us what’s on your mind and we’ll work with you.

Email us at info@marketingsavant.com or learn more about our


consulting services at www.MarketingSavant.com.

www.marketingsavant.com 40

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