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Issue:
Whether or not the defendant bank fail to exercise
the required diligence in maintaining the safety
deposit box.
Held:
Yes. SBTC was guilty of negligence. SBTC was
aware of the floods of 1985 and 1986; it also knew
that the floodwaters inundated the room where
Safe Deposit Box No. 54 was located. In view
thereof, it should have lost no time in notifying the
petitioner in order that the box could have been
opened to retrieve the stamps, thus saving the
same from further deterioration and loss. In this
respect, it failed to exercise the reasonable care
and prudence expected of a good father of a
family, thereby becoming a party to the
aggravation of the injury or loss.