Northwestern Systems Corporation

1388 Derwent Way

Delta, BC, Canada
V3M 6C4
Tel: 1-888-553-0855 Fax: 604-777-9910
www.nsc-betterbuilt.com

OPERATION AND MAINTENANCE MANUAL

BETTER BUILT Model D403

Instrument and Utensil Washer / Decontaminator
 TABLE OF CONTENTS
1.0 MANUFACTURER’S DETAIL ............................................................................................................5

2.0 SAFETY WARNINGS AND CAUTIONS ...............................................................................................6

3.0 TERMINOLOGY .............................................................................................................................8

3.1 MANUAL NOTES.................................................................................................................................. 8
3.2 UNIT ORIENTATION ............................................................................................................................ 8
3.3 AUTOMATIC LOAD/UNLOAD MODULE ................................................................................................ 8
3.4 OPERATOR INTERFACE ........................................................................................................................ 9
3.5 TEXT FORMAT..................................................................................................................................... 9

4.0 GENERAL INFORMATION .............................................................................................................10

4.1 INTRODUCTION ................................................................................................................................ 10
4.2 PRINCIPLES OF OPERATION ............................................................................................................... 10
4.3 LOAD/UNLOAD MODULE OPERATION ............................................................................................... 12

5.0 CYCLE OPERATION .....................................................................................................................13

5.1 PRE-START CHECK............................................................................................................................ 13
5.2 CHEMICAL PUMP PRIMING................................................................................................................. 15
5.3 STARTING A CYCLE ........................................................................................................................... 15
5.4 CYCLE SEQUENCE ............................................................................................................................. 17
5.4.1 WASH 1 (Typically a Pre-wash stage) ........................................................................................ 17
5.4.2 WASH 2 (Typically a Detergent stage) ....................................................................................... 18
5.4.3 RINSE 1 ..................................................................................................................................... 18
5.4.4 RINSE 2 ..................................................................................................................................... 18
5.4.5 EXHAUST or DRY ....................................................................................................................... 19
5.5 TEMPERATURE GUARANTEE .............................................................................................................. 19
5.6 AUTOLOAD/UNLOAD OPTION........................................................................................................... 20
5.6.1 LOADING AND UNLOADING ...................................................................................................... 20
5.6.2 AUTOMATIC CYCLE SELECTION ................................................................................................. 22
5.7 SHUTDOWN PROCEDURES ................................................................................................................. 23

6.0 ADDITIONAL OPTIONAL FEATURES ..............................................................................................24

6.1 ELECTRIC SUMP HEAT ....................................................................................................................... 24
6.2 CHEMICAL INJECTION PUMPS ............................................................................................................ 24
6.3 DROP DOWN SHELVES....................................................................................................................... 25
6.4 DRYER SYSTEM WITHOUT POV .......................................................................................................... 25
6.5 DRYER SYSTEM WITH POV ................................................................................................................. 25
6.6 DEVAP SYSTEM ................................................................................................................................. 25
6.7 DATA LOGGING VIA PRINTER ............................................................................................................ 26
6.8 DATA LOGGING VIA MEMORY CARD ................................................................................................. 26
6.9 DATA LOGGING VIA ETHERNET ......................................................................................................... 26

… Page 2 of 72
 6.10 PROGRAM BACKUP............................................................................................................................ 26
6.11 ETHERNET CONNECTIVITY ................................................................................................................ 27
6.12 MODEM CONNECTIVITY .................................................................................................................... 27
6.13 SURGE PROTETION............................................................................................................................ 27

7.0 INSPECTION AND MAINTENANCE.................................................................................................28

7.1 CLEANING PROCEDURES ................................................................................................................... 28
7.1.1 DAILY MAINTENANCE................................................................................................................ 28
7.1.2 WEEKLY MAINTENANCE ............................................................................................................. 28
7.1.2.1 Surface Cleaning: .................................................................................................................. 28
7.1.2.2 Rotary Spray Arms: ............................................................................................................... 29
7.1.3 MONTHLY MAINTENANCE ......................................................................................................... 29
7.1.3.1 Spray Arm Hub Assembly Removal:....................................................................................... 29
7.1.3.2 Chamber Interior:.................................................................................................................. 29
7.1.3.3 Chemical Pumps (if supplied): ............................................................................................... 29
7.1.3.4 Door Operation: .................................................................................................................... 30
7.1.4 YEARLY MAINTENANCE ............................................................................................................. 30
7.1.4.1 Solenoids: ............................................................................................................................. 30
7.1.4.2 Pneumatically operated Valves: ............................................................................................. 30
7.2 Delrin™ Hub Replacement: ............................................................................................................... 30
7.3 Steam Line Strainers: ........................................................................................................................ 31
7.4 Water Line Strainers:......................................................................................................................... 31
7.5 Steam Trap Maintenance: ................................................................................................................. 31
7.6 Air Inlet Filter: .................................................................................................................................. 31

8.0 FIELD TEST PROCEDURE ..............................................................................................................32

8.1 PRELIMINARY CHECKS....................................................................................................................... 32
8.2 CYCLE TEST ...................................................................................................................................... 32
8.3 TEMPERATURE CALIBRATION ............................................................................................................ 32
8.4 CYCLE COMPLETE CHECK.................................................................................................................. 33
8.5 EMERGENCY STOP CHECK ................................................................................................................. 33
8.6 CLEANUP .......................................................................................................................................... 33

9.0 TROUBLESHOOTING....................................................................................................................34

APPENDIX A – CYCLE TIMER MODIFICATION ............................................................................................43

APPENDIX B – CYCLE TEMPERATURE MODIFICATION ................................................................................46

APPENDIX C – CYCLE PARAMETER MODIFICATION ...................................................................................49

APPENDIX D – TIME / DATE MODIFICATION.............................................................................................51

APPENDIX E – TOUCHSCREEN DESCRIPTIONS...........................................................................................54

APPENDIX F – CONFIGURATION DRAWINGS .............................................................................................56

APPENDIX G – ELECTRICAL SCHEMATIC...................................................................................................57

… Page 3 of 72
APPENDIX H – INPUT/OUTPUT CHARTS ...................................................................................................58

APPENDIX I – PROGRAM CHARTS ............................................................................................................59

APPENDIX J – OPERATOR INTERFACE SCREENS LAYOUT............................................................................60

APPENDIX K – PNEUMATIC VALVE BANK CONFIGURATION........................................................................61

APPENDIX L – SPARE PARTS LIST .............................................................................................................62

APPENDIX M – TECHNICAL NOTES...........................................................................................................70

APPENDIX N – WARRANTY ......................................................................................................................71

… Page 4 of 72
 1.0 MANUFACTURER’S DETAIL
Northwestern Systems Corp.
1388 Derwent Way
Delta, BC
Canada
V3M 6C4
Tel: 1-888-553-0855 or (604) 777-9988
Fax: (604) 777-9910
www.nsc-betterbuilt.com

MARKINGS AND ADDRESS OF AUTHORIZED REPRESENTATIVE

On the space provided below please record the model, serial number and start-up date of this unit:

Model:

Serial Number:

Start-Up Date:

When referring to this equipment please have this information available.

… Page 5 of 72
 2.0 SAFETY WARNINGS AND CAUTIONS

The following is a summary of the safety warnings and cautions that must be observed when operating or

servicing this equipment. WARNINGS indicate potential danger to personnel, and CAUTIONS indicate
potential damage to equipment. These are repeated, where applicable, throughout the manual.

Observance of these safety precautions will minimize the risk of personal injury and/or the possibility of
damage to the equipment.

The operation and maintenance procedures recommended by BETTER BUILT are described in this manual.
Only these recommended maintenance procedures should be followed.

disconnect electrical supply panel switch to OFF,

WARNING: ELECTRIC SHOCK HAZARD! - Lock
close unit supply valves, and position power switch
main disconnect electrical supply panel switch to
to OFF before performing any service on the unit.
OFF before performing any service on unit.

WARNING: FALL HAZARD! - To prevent falls by

WARNING: BURN HAZARD! - Allow piping to
personnel, keep floors dry. Promptly clean up any
cool down before inspecting and/or cleaning
spills.
supply-line strainers.

WARNING: BURN HAZARD! - After pressing the

WARNING: BURN HAZARD! - Wear gloves and
STOP pushbutton or EMERGENCY STOP button, wait
face protection if it is necessary to open a door
until water flow stops before opening door. Hot
during a cycle. Hot water may be sprayed through
water/steam may be sprayed through door opening
the door opening.
if door is opened too soon.

WARNING: CHEMICAL BURN/EYE INJURY

WARNING: PERSONAL INJURY AND/OR
HAZARD! - Wear gloves and eye protection when
EQUIPMENT DAMAGE HAZARD! - Only fully
replacing chemical injection components. Residual
qualified service personnel should make repairs
detergent might remain in used parts. If chemical
and adjustments to this equipment. Maintenance
contacts skin or eyes, immediately flush with
done by inexperienced, unqualified personnel or
running water for at least 10 minutes. If contact
installation of unauthorized parts could cause
was with the eyes, seek medical attention
personal injury, invalidate the warranty, or result in
immediately. Always refer to the chemical's
costly damage. If in doubt about servicing, contact
Material Safety Data Sheet.
your local BETTER BUILT representative or
Northwestern Systems Corporation directly.
WARNING: ELECTRIC SHOCK AND/OR BURN
HAZARD! - Lock building electrical supply

… Page 6 of 72
 accessory is not positioned correctly, damage may
WARNING: PERSONAL INJURY AND/OR
result and unit will not effectively wash load.
EQUIPMENT DAMAGE HAZARD! – The automatic
doors are pneumatically operated. Be careful when
open and closing doors. Pinch points are present. CAUTION! Use non-abrasive cleaners when
Never physically open the door or impede the path cleaning the unit. Follow direction on containers
of the door. and rub in back-and-forth motion (in same
direction as surface grain). Abrasive cleaners will
damage stainless steel. Cleaner rubbed in a
WARNING: BURN HAZARD! - Allow unit to cool
circular motion or applied with a wired brush or
down before performing any service on pump.
steel wool can be harmful to stainless steel. Do not
Surface of motor and piping become very hot
use these cleaners on painted surfaces.
during unit operation.

CAUTION! Solenoid valves are equipped with a

CAUTION! Be careful when choosing
special material that can be attacked by oils and
detergents for use with the washer. Detergents
grease. When replacing entire valve, wipe threads
with a very high pH can be harmful to stainless
clean of cutting oils and use Teflon tape to seal
steel.
pipe joints.

CAUTION! Always position headers and rack

assemblies over manifold connector in the bottom
of chamber before operation unit. If the header or

… Page 7 of 72
 3.0 TERMINOLOGY

The following is a summary of the terminology used in this manual. Knowing the basic terminologies will help
in understanding the intent of the information provided.

3.1 MANUAL NOTES 3.3 AUTOMATIC LOAD/UNLOAD MODULE

The name Better Built and Northwestern Systems If the unit has optional Load and/or Unload
Corporation (NSC) are used interchangeably in this modules, the staging of the headers in and out of
manual. the washer, and the selection of the cycles are done
automatically. The Load and Unload modules are
This manual can be used for the single door, two- able to stage one or two headers at a time
door “pass-through” models, and automatic depending on configuration ordered. The Load
load/unload module options. module is located on the soiled side of the washer,
while the Unload module is located on the clean
side where the decontaminated items are
automatically removed and staged from the unit.
3.2 UNIT ORIENTATION

See Figure 3-2.

If the unit has a single-door configuration, there is
only one door, normally referred to as the front
side. However, if the unit has a two-door or a
pass-through configuration, then there is a soiled
side and a clean side. The soiled side is where all
non-decontaminated items enter into the unit. It is
also where the operator interface is located. The
clean side is where the decontaminated items are
removed from the unit. See Figure 3-1.

Figure 3-2 Load/Unload Modules

Figure 3-1 Plan Layout

… Page 8 of 72
3.4 OPERATOR INTERFACE 3.5 TEXT FORMAT

The operator interface is located with the main In this manual, several styles are used to
controls on the Soiled Side of the machine (if a differentiate between cycle description and the
two-door machine). The operator interface is a message being displayed on the operator interface.
5.7” LCD Touchscreen that displays cycle sequence For example:
and data as the unit processes a predetermined • Italic fonts enclosed within quotations
cycle. It is also the device used to change program represent the message being displayed on
cycle parameters. See Figure 3-3. the operator interface. For example,
”WASHER STOPPED Press START to Cont.”
• An x located in the operator interface
message display represents the cycle that
RUN
has been selected. The x number can vary
from 1 to 8 (number of cycles available)
when the unit is operating. There is only 4
cycles available on units with Load and
Unload modules.
• A bold exclamation point at the end of a
sentence represents a Safety Warning or
Caution that the operator must adhere to.
For example, CAUTION!
Figure 3-3 Operator Interface • When a text is capitalized and bolded, it is
an active pushbutton on the controls. For
There are multiple screens for interfacing with the example, START, STOP, OFF/ON,
operator. Each screen is intuitive and touchscreen EMERGENCY STOP, DOOR, and
based. The operator will be expected to press a DRY/EXHAUST.
variety of buttons on the screen when operating • When a text is capitalized it is an active
the unit. See Appendix E for description or each button on the touchscreen. For example,
operator interface screen. C1 Selection, START Button, MENU Button,
etc.

… Page 9 of 72
 4.0 GENERAL INFORMATION

and on. The START pushbutton will start or

continue the sequence once the cycle has been
4.1 INTRODUCTION

selected. The STOP pushbutton will stop the

The BETTER BUILT D403 Instrument and Utensil sequence of the cycle (pause status). The operator
Washer / Decontaminator (hereinafter the “D400 interface displays the cycle sequence and data as
Washer”) is a rotary spray hydraulic washer the unit processes a predetermined cycle. It is
designed to wash and clean all types of also the device used to change program cycle
instruments, utensils, and glassware. parameters. The EMERGENCY STOP pushlock,
turn-reset button will remove power to the controls
The literature included in this manual contains data when it has been pressed. The cycle will be reset
and instructional information relating to the once the EMERGENCY STOP button has been
BETTER BUILT D400 Washer. It provides and released.
conveys, through text and illustrations, a general
overview of the equipment, instructions for Available on some operator interface screens are
operation, and cleaning / maintenance information. standard buttons. The NEXT button will change the
screen to the next available screen. The PREVIOUS
4.2 PRINCIPLES OF OPERATION or PREV button will change the screen back to the
previous screen. The MENU button will display a
drop down list of available screens to choose from.
The BETTER BUILT D400 Washer is a fully
automatic, rotary spray washer that is pre-
If the model is a pass-through or a two door D400
programmed with eight
Washer, there is another set of controls consisting
cleaning cycles, each of
of a green START, red STOP, amber DRY, and
which can be
amber DOOR illuminated pushbutton, and an
formatted, timed, and
EMERGENCY STOP button (see Figure 4-2).
heated to suit the
user’s requirements.
When the DRY
The controls of the
pushbutton is
D400 Washer consist of
pressed, the unit
an OFF/ON power
will start to
selector switch, a
Dry/Exhaust (as
START pushbutton, a
long as the unit is
STOP pushbutton, an
in a stop condition).
EMERGENCY STOP
When the DOOR
button, and an Figure 4-2 Clean Side
pushbutton is Controls
operator interface (see
pressed, the Clean
Figure 4-1). The
Figure 4-1 Main Controls Side door will open or close. The START, STOP,
OFF/ON selector switch
and EMERGENCY STOP buttons functions the same
will turn the unit off

… Page 10 of 72
way as in the main controls. However the START, Cleaning and rinsing solutions are recirculated
STOP, DRY, and DOOR pushbuttons have within the washer by a powerful fluid pump.
illuminated LEDs that are used to help the operator Solutions are distributed evenly throughout the
on the clean side know the status of the unit. unit by rotating spray arms, positioned within the
• During normal operation the green START cabinet for total spray coverage. Cleaning
LED will illuminate. detergents are automatically added during the
• If there is a stop condition, the red STOP wash step using detergent pumps provided by the
LED will illuminate. manufacturer (optional) or by a third party chemical
• If the unit is exhausting or drying, the supplier. Spray arms rotate freely as the wash and
amber DRY LED will illuminate. rinse solutions are pumped through them.
• If either door has been opened, the amber Stainless steel perforated filters located within the
DOOR LED will flash. solution sump help keep the washer’s spray jets
• When a cycle is completed, the green START free of debris.
LED will illuminate.
• If the cycle did not meet temperature The operator interface will display, “Cycle
guarantee, the START, STOP, and DRY LEDs Completed – Remove Load“ on the Status Line when
will blink. See Section 5-4 for more the last step of the cycle has timed out. Once the
information about the temperature cycle is completed the clean side door (for a pass
guarantee option. through machine) or the soiled side door (for a
single door machine) will automatically open to
In order to start a cycle, the operator turns the alert the operator to remove the load. The
power OFF/ON switch to the ON position (on the operator interface screen will revert back to the
load side or Soiled Side) and makes a cycle Cycle Selected Screen once the door is opened.
selection through the operator interface, presses The door can be opened and closed through the
the START button, the washer will then DOOR Pushbutton located on the clean side for a
automatically proceed through all steps of the Pass-thru unit, and through the DOOR
cycle: OPEN/CLOSED button located on the touchscreen
for a single door unit. Once the load is removed,
Wash 1 – usually a pre-wash stage the D400 Washer is now ready for a new load.
Wash 2 – usually a detergent stage
Wash 3 - usually a detergent-neutralizer stage Note: Under normal operation, for a pass
Wash 4 – usually an acid stage through machine, both doors cannot be open
Wash 5 – usually an acid-neutralizer stage at the same time. Operator must close one
Rinse 1 – usually the first rinse side first before the other side can be
Rinse 2 - usually the final rinse (temperature opened.
guarantee stage)
Rinse 3 – (optional)
Rinse 4 – usually the de-ionized water (DI) wash
stage (optional)
Dry/Exhaust – (optional)

… Page 11 of 72
 Once the headers are transferred onto the Load
module, the remaining process is automatically
4.3 LOAD/UNLOAD MODULE OPERATION

done for the operator. Doors open and close

For units with automatic Load/Unload modules, the automatically. Cycle selection is also automatically
sequence of operation defers slightly. The determined through tabs on the headers. The
operator has to load soiled or “dirty” headers onto loads are automatically transferred to and from the
the Load modules one at a time. Depending on the washer through pneumatic cylinder actuators.
configuration, the operator will be able to load one
to two headers on to the Load module. Note: The steps of a cycle once the header is
loaded into the washer are identical to the
WARNING PERSONAL INJURY description in section 4.2.
AND/OR EQUIPMENT DAMAGE!
Do not attempt to stop the loading or Unlike the standard washer, the operator does not
unloading process once it has started. have to select cycle or open the clean side door
through the DOOR Pushbutton when cycle is
completed.

… Page 12 of 72
 5.0 CYCLE OPERATION

The Start Screen is displayed when the machine

is ready for use. There are up to 8 cycles for
5.1 PRE-START CHECK

selection and all text based cycle descriptions

1. When the power switch is in the OFF position,
the power to the control voltage
disconnected and the pneumatic drain valve will
be in the open position. All LED lights,
chamber light, and the operator interface
display will be off. This is the normal way to
leave the unit when shutting down following a
period of use.
WARNING!
The main electrical supply is still live.
Disconnect the main electrical supply
through the main disconnect switch if
the control panel needs to be opened.
are field adjustable. See Section 5.3 STARTING
is A CYCLE for details on activating a cycle.
3. When any one of the EMERGENCY STOP buttons
is pressed, the inputs and outputs of the
microprocessor are de-energized and the
”Better Built Emergency Pushbutton Pressed”
message is displayed on the operator interface.
See Figure 5-2. Release the EMERGENCY STOP
button by twisting the button clockwise.

2. When the power switch is in the ON position,

the control system is energized, the interior
light, operator interface are illuminated, and
the drain valve returns to the closed position.
The operator interface will display:

Figure 5-2 Emergency Stop Screen

Figure 5-1 Start Screen

… Page 13 of 72
4. When a cycle has been activated, several
conditions can be tested. These conditions and
the status of the machine are shown on the
Status Line of the Cycle Run Screen.
Figure 5-3 Cycle Run Screen
5. If a door is open, the “DOOR OPENED” message
will be displayed. Close the door by pressing
the Door Closed button on the operator
interface.
WARNING: BURN HAZARD!
Hot water may be sprayed through the
door. Make sure to allow some time for
the water to subside before opening the
door.
WARNING PERSONAL INJURY
AND/OR EQUIPMENT DAMAGE!
The automatic doors are pneumatically
operated. Be careful when open and
closing doors. Pinch points are
present. Never physically open the
door or impede the path of the door.
However, if the unit is a double door machine
then, opening either door will illuminate
(flashing) the amber DOOR pushbutton on the
clean side, and activate one of the following
messages on the Status Line of the Operator
Interface.
“SOILED SIDE DOOR OPENED” is displayed when
the Soiled Side Door is opened.
“CLEAN SIDE DOOR OPENED” is displayed when
the Clean Side Door is opened.
Door(s) must be closed fully to operate the
unit. Close the soiled side door by pressing
the DOOR CLOSED button on the operator
interface. Close the clean side door by
pressing the amber DOOR pushbutton. Under
normal operation, both doors cannot be
opened at the same time.
6. If any one of the red STOP buttons on either
side of the unit is depressed, the red STOP LED
pushbutton will illuminate on the clean side,
and the “WASHER STOPPED - Press START.”
message will be displayed on the Status Line.
Press the START pushbutton to restart the cycle
at the point of when the cycle was stopped.
7. See Section 5.3 for details on how to start a
cycle. As soon as the operator selects a cycle
and presses the START button, the unit will
automatically proceed through all preset wash,
rinse, and dry/exhaust phases until the cycle is
completed. The “CYCLE COMPLETED – REMOVE
LOAD” message is displayed on the Status Line
at the end of the cycle. For a two-door unit,
the green START pushbutton will be flashing
upon cycle completion. As soon as the door
opens after completion, the display will re-set
to the Cycle Selected screen.
8. The touchscreen display will monitor and report
all phases of the process. The display will show
… Page 14 of 72
 the cycle phase, current sump temperature and
time remaining in that step of the cycle.
9. Each WASH or RINSE step shall begin with a FILL
stage followed by chemical injection
required), and will end in a three-step DRAIN
phase consisting of POWER DRAIN, GRAVITY
DRAIN, and FLUSH DRAIN. Exception is where
final rinse water is retained for the next cycle.
10. During POWER DRAIN the pneumatic drain valve
opens and uses the supplied main pump to
directly pump the sump water to drain.
11. During GRAVITY DRAIN the pneumatic drain
valve opens and uses gravity to direct sump
water to drain.
12. During FLUSH DRAIN the fill solenoid valve and
pneumatic drain valves open and use fresh
water to flush out the remaining contaminates
left inside the sump to prevent any cross
contamination between cycles.
5.2 CHEMICAL PUMP PRIMING
When the chemical drum or container has been
replaced, the operator is able to automatically
prime the chemical pumps through the Chemical
Pump Priming Screen.
Figure 5-4 Pump Priming Selected
From the Start Screen, the operator presses the
PUMP PRIMING button (Figure 5-4) on the
touchscreen to display the Chemical Pump Priming
Screen. See Figure 5-5 below.
(if
Figure 5-5 Chemical Pump Priming Screen
To start the priming process, press the OFF button
for the appropriate chemical pump on the screen;
the button text will change from OFF to ON and the
appropriate chemical pump will turn on.
Note: The appropriate chemical pump will be
energized for the adjustable set period of
time. The energized time will count down
from the set time in seconds.
5.3 STARTING A CYCLE
In the beginning of the day, confirm that all
services to the unit are turned on and operational.
Check the steam (if available) hot water, cold water
(if available), DI water (if available), electricity, air
supply, and Dry/Exhaust (if available). Do a visual
check of the washer interior to confirm that all
filter baskets and spray arms are in place. Turn the
ON/OFF power selector switch from OFF to the ON
state. The operator interface will illuminate and go
through a self-diagnostics. Wait until the initial
Start Screen is displayed. See Figure 5-1.
… Page 15 of 72
Open the pneumatically operated vertical lift door automatically proceed through all the steps of the
by pressing the DOOR CLOSED button on the cycle that was selected.
operator interface. Load a header into the washer.
By pushing the header all the way towards the Note: If the cycle was incorrectly entered, the
clean side, the header will align itself to ensure that operator can press another cycle and the
the header water supply connector is in-line with corresponding Cycle Selected display will
the header water supply nozzle. Press the DOOR update.
OPEN button on the touchscreen to close the door.
Note: If the cycle button has a padlock
displayed to the right of the button, that
WARNING PERSONAL INJURY
cycle has been locked out from access.
AND/OR EQUIPMENT DAMAGE!
Consult with the facility manager or
The automatic doors are pneumatically
supervisor to unlock if required.
operated. Be careful when open and
closing doors. Pinch points are
Note: All cycle descriptions can be
present. Never physically open the
customized through the operator interface.
door or impede the path of the door.

The Cycle Run screen will show the cycle phase as

Select a cycle by pressing the Cycle Button (C1 to
the unit proceeds from filling, washing or rinsing,
C8) on the touchscreen of the operator interface.
draining, and Dry/Exhaust (if required) once the
The first screen displays C1 to C4, to select cycles
START button is pressed. The Cycle Run screen will
C1 to C8 press the NEXT Button on the screen.
display the current cycle, the status of operation,
Once a cycle has been selected, the operator
the sequence of operation for this cycle, the
interface will display the cycle selected in the Cycle
setpoint time, actual time (counting up and down),
Selected location.
the setpoint temperature, actual temperature, and
total elapsed time.

Note: The facility has the option of

enabling/disabling the count down timer,
flashing of the screen during count down,
and audible alarm during the count down. All
adjustments are available through the
operator interface.

The temperature guarantee parameter box will be

displayed only when the sequence operation is in a
Figure 5-6 Cycle Selected temperature guarantee mode. This is typically set
for Rinse 2 of the cycle.

If the selected cycle is correct, press the START

Note: See Appendix E – Touchscreen
pushbutton on the faceplate or the PRESS START
Descriptions for detailed identification of
button on the touchscreen. The unit will now
each parameter.

… Page 16 of 72
When the unit has completed the cycle, the actual temperature of the wash, setpoint
operator interface will display “Cycle Completed – temperature of the wash, the Wash 1 step, the
Remove Load“ on the Status Line. The operator preset Wash 1 step, and the time remaining will
interface screen will revert back to the Start Screen be displayed on the operator interface screen.
once the clean side door (for a pass through See Figure 5-7 Phase Step Parameters.
washer) or the door (for a single door machine) has
been opened and the accessory racks removed.
The washer is now ready for a new load.

The next cycle can be processed by placing another

load into the washer, and pressing the START
pushbutton on the main controls.

Note: Pressing the START pushbutton will

start the previous cycle selected. In order to
select a different cycle select the cycle
desired. Figure 5-7 Phase Step Parameters

Note: All operators will be able to access the Completion of Wash 1 will then be followed by
start sequence and operate the unit. There is a three-step drain phase (with countdown
no password required. Only exception is if time), as displayed on the Status Line:
the cycle has been locked out by a supervisor
or the Facility Manager. “POWER DRAIN XXX Sec”
“GRAVITY DRAIN XXX Sec”
“FLUSH DRAIN XXX Sec”
5.4 CYCLE SEQUENCE

5.4.1 WASH 1 (Typically a Pre-wash stage)
1. When a cycle is selected and the START
pushbutton is pressed, the operator interface
will display “MACHINE FILLING” on the Status
Line of the Cycle Run Screen.
Note: All drain phases include a POWER
DRAIN step, followed by a GRAVITY DRAIN
step, and a FLUSH DRAIN step. Each step can
be timed to suit site conditions. This three-
stage drain process cleans the washer sump
between cycle phases, reducing or eliminating
cross contamination.

The fill solenoid valve will open to introduce

2. On units equipped with the heat exchanger
fresh water into the solution sump until the
option, the water is preheated to the adjustable
correct fluid level is met. When the sump is full
pre-set temperature as it enters the unit.
of solution, the main wash pump starts and the
wash arms begin to rotate. Wash 1 will run
3. On units equipped with the cold water pre-
automatically until the preset time has expired.
wash option, a separate fill solenoid valve,
The Status Line will display “WASH 1 IN
connected to a cold water line, is used to fill the
OPERATION”. All the cycle parameters like the
washer.

… Page 17 of 72
4. Wash 1 is typically used as a PRE WASH since
this step is used to remove loose soil from the
items being processed.
5. When the WASH 1 step has timed out, the
three-stage drain sequence automatically runs.
Once all three drain steps have timed out the
unit will re-fill and proceed with WASH 2 or will
advance to the rinse steps, as per the preset
program.
7. When the WASH 2 step has timed out, the unit
automatically runs through the three-stage
drain sequence or continue to the next
sequence. Once all three drain steps have timed
out the unit will automatically re-fill and
proceed with WASH 3 or will advance to the
rinse steps, as per the preset program.
8. WASH 3, WASH 4, and WASH 5 will function
similar to WASH 2. These steps operate only if
programmed to do so.

5.4.2 WASH 2 (Typically a Detergent stage) Note: If neutralization of chemical wash

solution prior to draining is required, the
6. Wash 2 is normally run with an alkaline or three-stage drain sequence should be
acidic detergent additive being injected into the bypassed by holding the water and program
solution sump by way of chemical pumps the next wash cycle to inject appropriate
supplied with the unit (optional) or provided by chemicals for neutralization. Consult
a third party. Chemical injection times are Northwestern Systems Corporation or our
preset and run automatically. The washer has representatives for specific cycle
five (5) injection ports available for the chemical programming.
supplier to install chemical dispensing
equipment. Since the chemical is injected
during initial fill phase, the chemical injection 5.4.3 RINSE 1
status will be displayed first on the Status Line,
“CHEMICAL INJECTING”. Once the unit has been 9. When the last of the wash steps has timed out,
filled, the “WASH 2 IN OPERATION” text will be the unit automatically runs through the three-
displayed. stage drain sequence. Once all three drain
steps have timed out the unit will automatically
Similar to Wash 1, all the cycle parameters like re-fill and proceed with RINSE 1, as per the
the actual temperature of the wash, setpoint preset program. “RINSE 1 IN OPERATION” will
temperature of the wash, the Wash 2 step, the be displayed on the Status Line. Again, like the
preset Wash 2 step, and the time remaining will wash steps, the cycle, temperature of the rinse,
be displayed on the operator interface screen. and the time remaining will be displayed on the
operator interface for all rinse stages.
Note: Each of the wash steps can be run with
or without chemical additives. The client
should discuss their preferred chemical 5.4.4 RINSE 2
injection sequence with Northwestern
Systems Corporation or our representatives 10. When RINSE 1 step has timed out, the unit
so that the unit can be programmed automatically runs through the three-stage
accordingly. drain sequence. The unit will automatically re-

… Page 18 of 72
 fill and proceed with RINSE 2, as per the preset
program.
Note: Hot water used during the final rinse
can either be drained or retained for use
during the WASH 1 (Pre-wash) phase of the
next cycle.
11. RINSE 3 and RINSE 4 will function the same as
RINSE 2. These steps operate only
programmed to do so.
Note: A lubricant can be injected into RINSE 4
to prevent binding or instruments e.g.
scissors, box locks, etc. The client should
discuss their preferred chemical injection
sequence with Northwestern Systems
Corporation or our representatives so that
the unit can be programmed accordingly.
Note: The lubricator pump (or any chemical)
injection time must be shorter than the wash
or rinse time for that specific stage.
Note: A DI (Di-ionized) Rinse option can be
utilized in RINSE 3 or RINSE 4 for a final rinse
with purified water. The client should discuss
their preferred chemical injection sequence
with Northwestern Systems Corporation or
our representatives so that the unit can be
programmed accordingly.
5.4.5 EXHAUST or DRY
12. When the final rinse has been completed, the
Washer will proceed to the exhaust or dry stage
depending on the optional features of the D400
Washer. As with the other stages, the current
cycle, temperature, and dryer time will be
displayed.
Note: If the Washer has no dryer,
temperature will not be displayed, and the
stage will be an exhaust stage with no drying.
Note: If the Washer has a dryer AND POV
extraction system, steam vapor inside the
chamber will first be drawn out by the
facility’s exhaust system before dry stage
begins. POV extraction time can be adjusted
if through the operator interface.
5.5 TEMPERATURE GUARANTEE
Each processing phase can be preset to operate at
a specific guaranteed temperature. This function is
used primarily to control and monitor the final
rinse step to achieve maximum decontamination
(+180°F / 82°C).
A temperature probe located within the solution
recirculation system work with the Programmable
Logic Controller (PLC) to monitor and control the
temperature guarantee. When the cycle
temperature is below the thermal disinfection
setpoint, the Temperature Guarantee Parameter is
displayed on the operator interface. See Figure 5-
8.
Figure 5-8 Temperature Guarantee Parameter
If for some reason the unit did not meet the
assigned guarantee temperature in the allowable
time, an alarm message “TG NOT MET – TRY
AGAIN?” will show on the Status Line of the
operator interface display. The operator is able to
… Page 19 of 72
redo the thermal disinfection phase of the cycle by
pressing the START button.
The operator has a maximum of three (3) tries to
achieve thermal disinfection of the load. After the
final attempt, an alarm message “TEMP GUARANTEE
NOT MET!!!” will show on the Status Line of the
operator interface display.
The unit is now in a “locked” state. The ON/OFF
switch at the front or soiled side (on a two door
machine) has to be switched OFF and then ON to
cycle control power to the unit. The cycle must be
started again. If the alarm message continues to
be displayed contact Northwestern Systems
Corporation or our representatives.
Note: The time and temperature guarantee
settings are accessible only by facility
managers using the correct password.
facility manager can activate or deactivate the
temperature guarantee function from any of
the wash or rinse steps.
5.6 AUTOLOAD/UNLOAD OPTION
5.6.1 LOADING AND UNLOADING
For units with Auto Loading and Unloading the
operation of the machine will be different from the
processed described earlier. The Auto Load and
Unload feature allows for a maximum of two load
headers and two unload headers on
loading/unloading module each time depending on
configuration.
1. When the power switch is in the ON
position, the control system is energized,
the interior light, operator interface are
illuminated, and the drain valve returns to
the closed position. The operator interface
will display:
Figure 5-9 Auto Initial Power Screen
The Auto Initial Power Screen is displayed
when the machine is ready for use. The
operator will know that the washer is in the
automatic mode because the status is
The shown on the touchscreen as “AUTOMATIC
MODE.”
The operator must make sure that no
headers are on the Load Module or inside
the washer. All headers must be removed
from the Load Module and inside the
washer before starting.
WARNING PERSONAL INJURY
AND/OR EQUIPMENT DAMAGE!
The washer does not know if a header
has been left inside the washer. Serious
the damage to the door will result if a
header has been accidentally left inside
the washer and the Load Module tries
loading another header into the washer.
2. When operator has determined that no
headers are on the Load Module or inside
the washer, press the START button. The
operator interface will display:
… Page 20 of 72
 Note: Transferring of header onto the Load
Module is typically accomplished through the
use of a transfer cart. The transfer will align
it self with the Load Module and allow for
ease of transfer from the transfer cart rail
onto the Load Module rail.

4. Once the header is properly loaded onto the

Load Module. The operator interface will
display:
Figure 5-10 Ready to Load Screen

The washer is now ready for the operator to

load a header onto the Load Module.

3. The operator will load a soiled or “dirty”

header onto the Load Module by sliding the
header onto the rails. The headers are
properly positioned when the bottom edge
of the header is against the stainless steel
push tab.

Figure 5-12 Starting Screen

The Washer will display a countdown timer

to inform the operator that the Load Module
will be actuated.

5. Once the timer has elapsed, the soiled side

door (on a pass-thru unit) will open and the
Load Module will automatically transfer the
header into the washer. The operator
Figure 5-11 Push Tab
interface will display:

WARNING PERSONAL INJURY

AND/OR EQUIPMENT DAMAGE!
It is critical that headers are loaded
onto the Load Module properly. Failure
to do so will cause a great deal of
damage to the machine.

… Page 21 of 72
 Figure 5-13 Loading Screen Figure 5-14 Unloading Screen

Once unloaded, the clean side door will close.

The sequence of operation has completed.
WARNING PERSONAL INJURY
AND/OR EQUIPMENT DAMAGE!
Do not attempt to stop the loading or
5.6.2 AUTOMATIC CYCLE SELECTION
unloading process once it has started.

In the Auto Load/Unload option, there are four

The cycle will automatically be selected
possible cycles for operation. The cycles are
through sensors located on the Load Module.
determined through stainless steel tabs on each
header. The two sensors located on the Load
Note: Maximum of 4 cycles (Cycles 1 to 4)
Module determine the cycle by reading the
available in the Auto Load/Unload Option.
appropriate stainless steel tabs on the header. See
Figure 5-15 Cycle Tab Configuration.
6. Once the header is inside the washer
chamber, the soiled side door is closed (on
Note: The stainless steel tabs can be
a pass-thru configuration) and the washer
removed and added to the headers to change
process through a cycle sequence as
the cycle identified.
described in section 5.4.

7. When the cycle has completed, the clean

side door (on pass-thru models) will open
automatically and the header will be
transferred onto the Unload Module
through the pneumatic actuators. The
operator interface will display:

… Page 22 of 72
 Consult Facility Manager to determine
Cycle 1: associated cycle with each header.
(no tab) (no tab)

WARNING PERSONAL INJURY

Cycle 2:
AND/OR EQUIPMENT DAMAGE!
Do not attempt to change configuration
(no tab)
of stainless steel tabs on the headers
during operation. All identification tabs
should be predetermined before
Cycle 3:
operation.

(no tab)
5.7 SHUTDOWN PROCEDURES

Cycle 4: At the end of the day, the unit should be turned

off. Turn the OFF/ON power selector switch from
the ON position to the OFF position. The operator
interface will be turned off as soon as the OFF
Figure 5-15 Cycle Tab Configuration position has been selected. This is a visual
indication that the unit is in the off position.
Note: The convention is very important when
identifying the stainless steel tab and its Note: Do not leave any headers inside the
appropriate cycle. Configuration is based washer chamber. All headers must be
upon the tabs facing the cycle identification removed before shutdown of the washer.
sensors on the Load Module. When
positioning the header to load into the If the unit will not be used for an extended period
washer, the right stainless steel tab on the of time, or maintenance has to be done, close all
header should be closest to the washer. the supply valves to the unit, and position the main
electrical supply panel switch to the off position.

… Page 23 of 72
 6.0 ADDITIONAL OPTIONAL FEATURES
The D400 Washers are capable of adding optional packages based on special requirements. Most of the
optional packages listed below can be retrofitted to existing washers. Consult Northwestern Systems Corp. for
further details.

When the high limit does trip the alarm light will
6.1 ELECTRIC SUMP HEAT
illuminate. Reset this condition by pressing the
“reset” button until the alarm light disappear.
For unit with electric sump heat, an electric
element is placed in the sump to maintain and heat
Note: The maximum setpoint on the high
hot water temperature to setpoint (Figure 6-1).
limit cutout should be 300°F/150°C.

6.2 CHEMICAL INJECTION PUMPS

The Chemical Injection Pumps system is an

optional package for the D400 Washer (Figure 6-3).

Figure 6-1 Electric Sump Heating Element

The element has its own temperature cutout which

cuts off electricity to the element if the internal
temperature of the element reaches setpoint
(Figure 6-2).

Figure 6-3 Chemical Injection Pumps

Up to five (5) time-based, volumetric type agent

injection pumps are provided to automatically
Figure 6-2 High Limit Cutout for Sump Element

… Page 24 of 72
inject facility supplied chemicals into the unit’s 6.4 DRYER SYSTEM WITHOUT POV
sumps via injection ports.
During drying stage, a supplied blower and fan will
recirculate air thru three (3) finned heaters to dry
the glassware and utensils up to preset
6.3 DROP DOWN SHELVES

temperature until time expires. The maximum air

Drop down shelves are provided to assist loading temperature is 270°F/132°C. If temperature
and unloading of glassware and utensils without reaches above 270°F/132°C, a high limit cutout will
the need of a transfer cart. The shelves have the cut off electricity supplied to the finned heaters.
same loading height as the washer so accessory Resetting the high limit cutout is automatic once
manifold racks can slide in and out of the washer at the temperature reaches below maximum
ease. temperature.

Note: When the drop down shelves are in the Note: Maximum temperature on dryer is not
up position, ensure safety pins are used to adjustable.
prevent shelves from suddenly dropping
down (Figure 6-4).
6.5 DRYER SYSTEM WITH POV

After the last rinse step, the power operated vent

(POV) will open for an adjustable preset time. This
step allows most of the steam vapor to exhaust
into facility’s HVAC system or atmosphere.

After the extraction time expires, a supplied blower

and fan will recirculate air thru three (3) finned
heaters to dry the glassware and utensils up to
preset temperature until time expires. The
maximum air temperature is 270°F/132°C. If
Figure 6-4 Drop Down Shelf Safety Pin temperature reaches above 270°F/132°C, a high
limit cutout will cut off electricity supplied to the
finned heaters. Resetting the high limit cutout is
Shelves are attached below the soiled side door and
automatic once the temperature reaches below
for a pass thru unit, attached below the clean side
maximum temperature.
door as well. When the shelves are not in use, user
can fold down the shelves by removing the safety
pin and lift up the hinge. Slowly release the 6.6 DEVAP SYSTEM
shelves to prevent them from banging against the
washer. A cold water coil is placed inside the exhaust vent
to condensate any steam vapor that may escape to
atmosphere. Cold water consumption can be
adjusted with the supplied globe valve.

… Page 25 of 72
6.7 DATA LOGGING VIA PRINTER
The Printer System (Dot Matrix or Thermal) is an
optional package for the D400 Washer (Figure 6-5).
Figure 6-5 Cycle Data Printer
Cycle data such as date, time, temperature and
alarms can be printed to paper for data logging.
Refer to Appendix N for loading paper/ribbon on
the Printer System.
6.8 DATA LOGGING VIA MEMORY CARD
The Data Logging via Memory Card is an optional
package for the D400 Washer. Cycle data such as
date, time, temperature and alarms is electronically
recorded in the PLC and automatically transferred
to the supplied memory card. Facility
Supervisor/Manager can remove the memory card
from the PLC and use Microsoft Excel or equivalent
software to view or print cycle data. Refer to
Appendix N for additional details.
6.9 DATA LOGGING VIA ETHERNET
The Data Logging via Ethernet is an optional
package for the D400 Washer (Figure 6-6).
Figure 6-6 Ethernet Connectivity Diagram
The unit is provided with the Remote Data Transfer
System (BBRDTS) where the data files in the
compact flash card can be transferred to a central
PC via Ethernet and a window FTP program. The
PLC is connected to the facilities network via
Ethernet and the supervisor is able to upload,
download and delete data files from each washer
control system from the office PC. Refer to
Appendix N for additional details.
6.10 PROGRAM BACKUP
Program Backup is an optional package for the
D400 Washer. The unit can be provided with a
memory card allowing supervisors/managers the
ability to download the washer’s program in the
event of a PLC or touchscreen failure. Refer to
Appendix N for additional details.
… Page 26 of 72
6.11 ETHERNET CONNECTIVITY
A modem is provided for remote online
The Ethernet Connectivity is an optional package diagnostics, software upgrades and
for the R700 Washer (Figure 6-14). troubleshooting. Factory based service personnel
will be able to assist local service remotely
identifying system malfunctions are
recommendations for repair.

6.13 SURGE PROTETION

The Surge Protection is an optional package for the

D400 Washer (Figure 6-8).

Figure 6-14 Ethernet Connectivity

Northwestern Systems has the capability to

remotely connect from factory via Ethernet to the
PLC controls of the washer in a facility. This setup
allows factory to troubleshoot the washer remotely.

6.12 MODEM CONNECTIVITY

The Modem Connectivity is an optional package for

the D400 Washer (Figure 6-7). Figure 6-8 Surge Protection

The Surge Protection device will prevent surges

(also known as transients) of electricity due to
lighting, utility grid switching and other sources
travel on current carrying conductors throughout
the washer, which can affect and destroy sensitive
electronic loads. The surge will protect the
120VAC control low voltage side.

Figure 6-7 Modem Connectivity

… Page 27 of 72
 7.0 INSPECTION AND MAINTENANCE

WARNING PERSONAL INJURY AND/OR EQUIPMENT DAMAGE!

Regularly scheduled preventative maintenance, in addition to performance of minor maintenance described
below, is required for safe and reliable operation of this equipment.

WARNING PERSONAL INJURY AND/OR EQUIPMENT DAMAGE!

Only fully qualified service personnel should make repairs and adjustments to this equipment. Maintenance
done by inexperienced, unqualified personnel or installation of unauthorized parts could cause personal
injury, invalidate the warranty, or result in costly damage.

Procedures described in this section should be performed at regular intervals as indicated. The interval
frequency should be increased with increased usage of the equipment. Should a problem occur, refer to
Section 9: Troubleshooting.

7.1 CLEANING PROCEDURES 7.1.2 WEEKLY MAINTENANCE

7.1.1 DAILY MAINTENANCE 7.1.2.1 Surface Cleaning:

Debris Baskets and Screens:
• After the last cycle of the day, allow the
machine to cool and roll the header out onto
the optional drop down shelves tracks or
optional transfer cart.
• Lift the baskets and screens out of the sump
using the handles provided.
• Clean the filters while they are still wet, before
foreign matter dries.
• Wash the screens under a forceful stream of tap
water to remove all soil and replace them in the
chamber as they were.
WARNING: FALL HAZARD!
To prevent falls, keep floors dry.
Promptly clean up any spills.
• Any commercial stainless steel cleaner or polish
may be used.
• Using a damp cloth or sponge, apply cleaner in
a back-and-forth motion, in the same direction
as the surface grain.
• Thoroughly wipe off cleaner.
• Polish surface with a clean, dry, lint-free cloth.
CAUTION!
Use non-abrasive cleaners when
cleaning the unit. Follow directions on
containers and rub in a back-and-forth
motion (in same direction as surface
grain). Abrasive cleaners will damage
stainless steel.

… Page 28 of 72
7.1.2.2 Rotary Spray Arms:
Rotation of spray header arm should be regularly
inspected during machine operation. The spray
arms should rotate at about 24 R.P.M. in a
clockwise direction. Because the spray arms are
moved by the pressure of the water flowing
through them, they will not rotate as they should if
the spray orifices are blocked.
• Remove the offset pin holding each spray arm
in the hub with a snap ring pliers. Withdraw
arms from hub assembly.
• Shake out any debris within the spray arm.
• Insert a stream of water into the spray arm to
flush out all orifices.
• Return the spray arm to the hub assembly.
Position arm with orifices lined up. The spray
holes are slightly off center (this is called the
vector angle).
• If after the above cleaning procedure, the
header continues to rotate at less then 24
R.P.M., refer to section 7.1.3.1 Spray Arm Hub
Assembly Removal.
7.1.3 MONTHLY MAINTENANCE
7.1.3.1 Spray Arm Hub Assembly Removal:
• Remove the offset pin holding each spray arm
in the hub with a snap ring pliers. Withdraw
arms from hub assembly.
• Lift hub off its axle.
• Remove hub and insert a stream of water into
the hub to flush out all orifices.
• Remove all foreign matter from hub and axle.
Thoroughly clean the axle and interior surfaces
of the hub. Remove all mineral deposits and
soil.
• Re-assemble. Slide hub over axle and insert
snap ring.
7.1.3.2 Chamber Interior:
Depending on the effect and hardness of the local
water supply, it will be necessary to remove scale
from inside surfaces of the tank. The scale can be
removed with a commercial scale remover. A citric
or phosphoric based de-scaler is recommended.
Nitric based solutions may damage the interior of
the chamber and pump seals.
• Open chamber door.
• Position a header in the chamber.
• Pour the liquid de-scaler into the sump.
• Position the power switch to ON.
• Select a Rinse Cycle or a predetermined
descaling cycle.
• Press the START pushbutton.
• Upon completion of the cycle, press START
again to run a second cycle in order to
completely rinse the system.
• At completion of the second cycle, open the
door and allow unit to air dry.
• Check bottom filters for debris. If debris is
present, clean as in Section 7.1.1.
7.1.3.3 Chemical Pumps (if supplied):
• Verify the calibration of the pumps (this is
usually done by the company that supplies the
chemicals).
• Check the pumps and tubing for leaks and
worn parts. Generally, if the calibrations
gradually decrease, it is a good indication that
the pump needs to be repaired.
… Page 29 of 72
7.1.3.4 Door Operation:
Check the operation of the door(s) to ensure
smooth operation. The door(s) should not stick or
be excessively heavy.
WARNING: BURN HAZARD!
Wear gloves and face protection if it is
necessary to open a door during a
cycle. Hot water may be sprayed
through the door opening.
• Verify that the pneumatic control valves are
operating in conjunction with the butterfly valve
and/or angle seat valve.
• Replace control valves if required.
• Note each pneumatic valve can be actuated
manually through the Service Mode of the
Washer program to ensure proper operation.
• Only a Service Technician or a Northwestern
System’s representative should enter into this
mode.

7.2 Delrin™ Hub Replacement:

7.1.4 YEARLY MAINTENANCE
Remove power from the washer through the
breaker panel. Close all service connection valves
to the Washer.
Depending on the amount of use the unit is
receiving, the Delrin™ rings in the spray arm hub
assembly will need to be changed. Each hub
requires two 5/8” Delrin™ bushings.

7.1.4.1 Solenoids:
CAUTION!
• Unplug the power cord to the solenoid.
The Delrin™ rings should be changed
• Remove the solenoid coil through the hex nut
before there is too much play in the
at the top.
hub. If they are not changed frequently
• Inspect the wear of the seats on the solenoid.
enough, the hubs and spindles will
• Replace as required.
wear prematurely causing damage and
• Note at each solenoid can be actuated manually
improper washing.
through the Service Mode of the Washer
program to ensure proper operation.
• Remove the snap ring in the center of the hub
• Only a Service Technician or a Northwestern
with a snap ring pliers.
System’s representative should enter into this
• Lift the hub off its axle.
mode.
• Remove the rings from the hub and rinse the
• Frequency of replacement depends on the
axle. Slide the new rings onto the hub.
usage of the washer.
• Slide the hub onto the axle, insert the snap
ring.
7.1.4.2 Pneumatically operated Valves:
Frequency of valve kit replacements depends on
the frequency of washer usage.
• Verify and check the valve seats of all
pneumatically operated valves.
• Replace valve seats if required.

… Page 30 of 72
7.3 Steam Line Strainers: • Reassemble. Open the building supply lines
and check for leaks.
WARNING: BURN HAZARD!!
Allow piping to cool down before
inspecting and/or cleaning supply-line 7.5 Steam Trap Maintenance:
strainers and traps.
WARNING: BURN HAZARD!!
Note: This step is not required if the unit has Allow piping to cool down before
electric sump heaters and electric heat inspecting and/or cleaning
exchanger. supply-line strainers and traps.

• Close the building supply lines and allow the Note: This step is not required if the unit has
piping to cool. electric sump heaters and electric heat
• Locate the strainers on the sump and heat exchanger.
exchanger supply lines.
• Each strainer has a hex cap that can be • If improper operation suspected (e.g. when the
removed to extract the mesh screen. water is not heating to the correct temperature)
• Clean the screens and replace them in the the trap may be disassembled for inspection,
strainers. cleaning and repair.
• Reassemble. Open the building supply lines • To clean or replace the disc (the only moving
and check for leaks. part), unscrew the cap and remove.
• When replacing the disc, ensure that the
smooth side is facing up. DO NOT use rough
7.4 Water Line Strainers: abrasives on the disk's surface.

WARNING: BURN HAZARD!!

Allow piping to cool down before 7.6 Air Inlet Filter:
inspecting and/or cleaning water line
• The compressed air supply entering the
strainers.
machine pneumatic tubing passes through a
filter assembly.
• Close the building supply lines and allow
• Shut off air supply to machine inlet.
the piping to cool.
• Press in on the drain valve stem located on the
• Locate the strainers on all water supply
bottom of the filter bowl to release moisture
lines to the washer.
and trapped air.
• Each water strainer has a hex cap that can
• Replace filter as required.
be removed to extract the mesh screen.
• Check the unit for leaks.
• Clean the screens and replace them in the
strainers.

… Page 31 of 72
 8.0 FIELD TEST PROCEDURE

WARNING PERSONAL INJURY AND/OR EQUIPMENT DAMAGE!

Only fully qualified service personnel should make repairs and adjustments to this equipment. Maintenance
done by inexperienced, unqualified personnel or installation for unauthorized parts could cause personal
injury, invalidate the warranty, or result in costly damage.

Every unit must be tested and inspected according to this procedure whenever a part is adjusted, repaired or
replaced. Items which do not comply to test procedures must be corrected and retested.

Keep records of all readings, measurements, discrepancies, corrections, tests and inspections. Each test must
meet the standards of material and performance set forth in this procedure

8.1 PRELIMINARY CHECKS CAUTION!

Always position the header over the
1. Verify proper hook-up to required services, i.e.,
water supply nozzle at the bottom of
hot water, electric and, if steam-heated unit,
the chamber before operating the unit.
steam.

2. Open chamber door and insert header assembly

Note: Water and steam supply lines should
into chamber. Close door.
be one pipe size larger than the nominal
3. Select Cycle and press the START button.
washer pipe size.
(Ensure that the machine door is closed).
4. Operate the machine for one or two complete
2. Inspect chamber door for smooth operation.
cycles, verifying that they correspond to the
3. Inspect pipes, valves, fittings and fasteners for
user's program and as outlined in Section 3.3
completeness of assembly.
Cycle Sequence.
4. Check control wiring and connections.
5. During the cycle, verify the door switch
5. Open chamber door. Manually turn all rotary
operation as outlined in Section 7.1.3.5.
spray arms. Check that they rotate freely,
without any friction or binding.
8.3 TEMPERATURE CALIBRATION

8.2 CYCLE TEST 1. Verify the temperature of the sump with a

temperature gauge and compare it with the
WARNING: FALL HAZARD!! reading on the operator interface.
To prevent falls, keep floors dry. 2. If it is out of adjustment, temperature
Promptly clean up any spills. adjustment points are available through the
operator interface.
1. Turn power switch to the ON position.

… Page 32 of 72
8.4 CYCLE COMPLETE CHECK illuminated pushbuttons (on the clean side
1. Verify that the Cycle Completed screen is controls if the unit is a two-door unit) are not
displayed on the operator interface and the illuminated when the EMERGENCY STOP button
green illuminated START pushbutton (on the is pressed.
clean side controls if the unit is a two-door 2. Unlock the EMERGENCY STOP button by
unit) is flashing. twisting (clockwise) the button.
2. Inspect all piping, valves, flanges and gaskets 3. Repeat procedure for the clean side
for leaks. EMERGENCY STOP button (if available).
3. Press the STOP button and verify that the
Washer Stop screen is displayed on the operator
interface. If the unit is a two-door machine,
8.6 CLEANUP

verify that the STOP LED pushbutton on the
clean side is illuminated.
4. Press the START button and ensure that the
unit will not operate with the STOP button
pressed.
8.5 EMERGENCY STOP CHECK
1. Verify that the Emergency Stop screen is
displayed on the operator interface and all the
1. Turn the power switch to OFF.
2. Close all utility supply lines.
3. Position building electrical supply disconnect
switch (circuit breaker) to OFF.
4. Replace any access panels that were removed.
5. Inspect work area to be sure all materials used
during testing have been removed.
6. Clean unit as describe in Section 7.1.2.1.

… Page 33 of 72
 9.0 TROUBLESHOOTING

Should the unit appear to be malfunctioning, the following chart will help indicate some probable causes and
their solutions.

Use the Troubleshooting Chart as follows:

• STATUS - Select a symptom from this column that most nearly corresponds with the position to which
the washer cycle progressed before the trouble occurred.
• TROUBLE - Select the problem you think is most appropriate to the particular trouble symptoms. The
examples are presented in cycle sequence for ease of reference.
• CAUSE/CORRECTION - This column lists the specific conditions that should be checked to isolate and
correct the one causing the malfunction. The conditions are presented in the order in which they
should be checked.

If you are unable to correct the problem with the use of the Troubleshooting Chart, or if a problem occurs that
is not described on the chart, please call you local BETTER BUILT representative. Never permit unqualified
persons to work on the washer.

WARNING: PERSONAL INJURY AND/OR EQUIPMENT DAMAGE!

Only fully qualified service personnel should make repairs and adjustments to this equipment. Maintenance
done by inexperienced, unqualified personnel or installation of unauthorized parts could cause personal
injury, invalidate the warranty, or result in costly damage. Contact your BETTER BUILT representative
regarding service options.

WARNING: ELECTRICAL SHOCK AND/OR BURN HAZARD!

Lock building main electrical supply disconnect switch to OFF position before performing any service on the
unit. If the unit is started during maintenance procedures, hot water/steam may be sprayed into the washer.

WARNING: FALL HAZARD!

To prevent falls, keep floors dry. Promptly clean up any spills.

… Page 34 of 72
Status Trouble Cause/Correction
Before beginning cycle ◊ Control panel is not • Building main power disconnect is not turned on -
operating. turn power on.
• Power switch is not set to ON - turn power switch
to the ON position.
◊ Operator Interface • Power switch is not set to ON – turn power switch
does not display initial to the ON position.
screen after • EMERGENCY STOP button may be depressed.
diagnostics. Release all EMERGENCY STOP buttons by turning
them clockwise until the latched button is
released.
• Fuses inside the front-access control panel may
be blown. Replace fuses as required.
• Wiring connections are loose – check electrical
system and make corrections as required. Also,
check cable connection from the operator
interface to the PLC. See electrical schematic
diagrams in Appendix G.
• The operator interface has stalled in the
diagnostics screen – cycle power from ON to OFF
back to the ON position.
• If the operator interface does not display initial
screen after all these actions are taken, the
interface may be faulty.
◊ Cycle does not start • Power switch not set to ON – turn power ON.
when the START • EMERGENCY STOP button may be depressed.
pushbutton is pressed Release all EMERGENCY STOP buttons.
• Cycle has not been selected through the operator
interface – enter cycle to be used.
• If the sump was empty, the unit may be filling.
• If the unit is not filling, verify that the water
supply is on and that the fill valve is functioning.
• Doors may not be closed - close all doors.
• Faulty door reed switch mechanism or contact -
repair or replace switch as necessary.
• Blown fuses in electrical box - replace fuses.
• Motor Starting Protection (MSP) on pump starter
tripped - reset MSP relay by turning the knob
from horizontal (Figure 9-1) to vertical (Figure 9-
2). Always disconnect main power before
servicing on the washer.

… Page 35 of 72
Status Trouble Cause/Correction
• Wiring connections loose - check electrical system
and make adjustments as necessary.
During a cycle ◊ Valves and solenoids • Blown controller fuse - verify and replace if
not actuated as necessary.
required. • Wiring connection to output is loose - check
wiring connection.
• Services not connected – check all service supply.
• Output card(s) faulty.
◊ Insufficient or no water • There is insufficient water in the sump - verify the
entering chamber float level and adjust as required.
through rotary spray • Rotary spray arm nozzles cogged - clean nozzles.
arms. • Bottom filters clogged - clean filters.
• Drain valve is leaking - replace if necessary
• Pump rotating in wrong direction - check that
pump is rotating correctly, as indicated by arrow.
• The Delrin™ bushings have worn out and are
leaking - replace as required.
◊ Insufficient or no water • There is insufficient water in the sump - verify the
entering chamber float level and adjust as required.
through header spray • Header is not positioned properly over the
arms. connection - reposition header.
• Rotary spray arm nozzles clogged - clean
nozzles.
• Bottom filters clogged - clean filters.
• Drain valve is leaking - replace if necessary
• Pump rotating in wrong direction - check that
pump is rotating correctly, as indicated by arrow.
• The Delrin™ bushings have worn out and are
leaking - replace as required.
◊ Water leaks from • Chamber overflowing because chamber float
washer. switch is malfunctioning - check electrical
connections to switch. Check operation of switch.
Clean switch contacts or replace switch as
required.
• Piping is leaking - check flanges and pump and
tighten as necessary.
• Verify that the water overflow pipe is not plugged.
• Water solenoid stuck open – remove any debris.
• Fill solenoid not operating correctly - repair or
replace as necessary. Check the voltage and

… Page 36 of 72
Status Trouble Cause/Correction
wiring to the solenoid.
• Fill delay timer may need to be reduced.
• Door bulb gasket worn off – replace.
◊ Insufficient or no water • Supply valves not open - open building and
entering the unit washer supply valves.
during the fill step. • Fill solenoid not operating correctly - repair or
replace as necessary. Check the voltage to the
solenoid. If no voltage, check wiring and
controller functions.
• Drain valve is leaking - check drain valve seals;
replace if necessary.
• Chamber float switch is malfunctioning - check
electrical connections to switch. Check operation
of switch. Clean switch contacts or replace switch
as necessary.
• Detergent is foaming and float switch is actuated
prematurely - use only non-foaming detergents
and check injection time.
◊ Too much water • Fill solenoid not operating correctly - repair or
entering chamber replace as necessary. Check the voltage to the
during filling. Water solenoid. If no voltage, check wiring and
going to overflow controller functions.
drain. • Chamber float switch is malfunctioning - check
electrical connections to switch. Check operation
of switch. Clean switch contacts or replace switch
as necessary.
• Fill delay timer may need to be reduced.
◊ Pump starts before • Chamber float switch is malfunctioning - check
appropriate chamber electrical connections to switch. Check operation
water level is reached. of switch. Clean switch contacts or replace switch
as necessary.
• Detergent is foaming and float switch is actuated
prematurely - use only non-foaming detergents
and check injection time
◊ Pump does not start • Motor Starting Protection (MSP) on pump starter
during a step in the tripped - reset MSP relay by turning the knob
cycle. from horizontal (Figure 9-1) to vertical (Figure 9-
2). Always disconnect main power before
servicing on the washer.

… Page 37 of 72
Status Trouble Cause/Correction

Figure 9-1 MSP Tripped Figure 9-2 MSP OK

• Output for pump not energizing - check voltage

at output and check wiring.
◊ Pump leaks • Flanges may be loose - check and tighten.
• Worn pump shaft seal - replace if necessary.
• Worn pump cover O-ring - replace if necessary.
◊ Cycle stops for no • Chamber door has opened - close door and
apparent reason. restart unit.
• Faulty door switch - repair or replace if necessary.
• Blown fuses - check fuses and replace if
necessary.
• Controller fault – contact Better Built Engineering
Dept.
◊ Temperature of • Building supply water temperature is low -
incoming water is too increase temperature of water supply.
low (no heat exchanger
option installed).
◊ Temperature of • If steam-heated unit, faulty steam solenoid supply
incoming water is too valve - repair or replace as required.
low and heat • If steam-heated unit, steam supply valve not fully
exchanger option is open - open steam supply valve.
installed. • If steam-heated unit, steam strainer and/or trap
dirty - clean.
• If electrically heated unit, heating element burned
out – replace.
• If electrically heated unit, heating element
contactor defective - replace.
• If electrically heated unit, fuse blown - check
fuses and replace if necessary.

… Page 38 of 72
Status Trouble Cause/Correction
• If electrically heated unit, Motor Starting
Protection (MSP) on electric element starter
tripped - reset MSP relay by turning the knob
from horizontal (Figure 9-1) to vertical (Figure 9-
2). Always disconnect main power before
servicing on the washer.
• Check electrical connections to solenoids, or
pneumatic connection to unit.
• Temperature inlet setpoint set too low- check and
adjust through operator interface.
During the Wash step of ◊ Chemical not being • Detergent supply empty - verify detergent supply
the cycle. injected into the containers are full.
chamber. • Detergent pickup tube not positioned properly in
container - check that tube is placed fully into
container.
• Detergent pump(s) malfunction - repair or
replace.
• Chemical lines from containers to the machine are
clogged - flush the lines with hot water to remove
any chemical buildup or replace the lines if
necessary.
• Output is not energized - verify that the output to
the chemical pumps is active and check wiring.
• Controller or output fault.
◊ The machine "hangs • Temperature setpoint too high - verify the
up" in the middle of setpoint and adjust through operator interface.
the cycle and • Washer temperature is out of calibration -
temperature guarantee recalibrate temperature.
is activated during the • Temperature alarm setting is too high - verify and
wash step. adjust.
• If steam-heated unit, faulty sump coil steam
solenoid supply valve - repair or replace as
necessary.
• If steam-heated unit, steam supply valve not fully
open - open steam supply valve.
• If steam-heated unit, sump coil steam strainer
and/or trap dirty - clean.
• If electrically heated unit, sump heating element
burned out - replace
• If electrically heated unit, heating element

… Page 39 of 72
Status Trouble Cause/Correction
contactor defective - replace.
• If electrically heated unit, fuse blown - check
fuses and replace if necessary.
• If electrically heated unit, Motor Starting
Protection (MSP) on electric element starter
tripped - reset MSP relay by turning the knob
from horizontal (Figure 9-1) to vertical (Figure 9-
2). Always disconnect main power before
servicing on the washer.
• Incoming hot water not hot enough - verify
building supply water temperature and adjust if
necessary.
During the Final Rinse ◊ The machine "hangs • Temperature setpoint too high - verify the
step of the cycle. up" in the middle of setpoint and adjust.
the cycle and • Washer temperature is out of calibration -
temperature guarantee recalibrate temperature.
is activated during the • Temperature alarm setting is too high - verify and
final rinse step. adjust.
• If steam-heated unit, faulty sump coil steam
solenoid supply valve - repair or replace as
necessary.
• If steam-heated unit, steam supply valve not fully
open - open steam supply valve.
• If steam-heated unit, sump coil steam strainer
and/or trap dirty - clean.
• If electrically heated unit, sump heating element
burned out – replace.
• If electrically heated unit, heating element
contactor defective - replace.
• If electrically heated unit, fuse blown - check
fuses and replace if necessary.
• If electrically heated unit, Motor Starting
Protection (MSP) on electric element starter
tripped - reset MSP relay by turning the knob
from horizontal (Figure 9-1) to vertical (Figure 9-
2). Always disconnect main power before
servicing on the washer.
• Incoming hot water not hot enough - verify
building supply water temperature and adjust if
necessary. Verify that the thermostat on the hot

… Page 40 of 72
Status Trouble Cause/Correction
water booster is adjusted correctly.
During the Dry/Exhaust ◊ Vapor not removed • Dry/Exhaust counter not set high enough -
step of the cycle. from chamber. increase the time on the Dry/Exhaust counter.
• Blower (if equipped) is not functioning - verify
that blower output is energizing and check wiring.
• For devap system, check cold water connection.
Open gate valve if necessary.
• For devap system, faulty cold water solenoid
supply valve – repair or replace as necessary.
• For dryer system with POV, increase POV
extraction timer.
• For dryer system with POV, faulty cylinder - repair
or replace as necessary.
◊ Items not dry after the • Dryer Motor Starting Protection (MSP) on blower
dryer stage (if dryer motor tripped - reset MSP relay by turning the
option installed). knob from horizontal (Figure 9-1) to vertical
(Figure 9-2). Always disconnect main power
before servicing on the washer.
• Dryer element contactor defective – replace.
• Dryer elements “burnt out” – replace. Verify
amperage draw on elements.
• Fuse blown - check fuses and replace if
necessary.
• Exhaust/Dryer temperature setpoint too low -
verify the setpoint and adjust through operator
interface.
• Exhaust/Dryer temperature probe is out of
calibration - recalibrate temperature.
• Faulty high limit cutout – replace.
At the end of the cycle. ◊ Chamber does not • The final rinse “Hold” option has been set into the
drain completely. program.
• Defective drain valve - check that valve is not
sticking and repair or replace as necessary.
• Drain valve is not energized - check output to
drain valve and check wiring.
• Drain line plugged - clear drain line.
• Controller fault – contact Better Built Engineering
Dept.
◊ Load comes out dirty. • Detergent supply empty - replenish detergent
supply.

… Page 41 of 72
Status Trouble Cause/Correction
• Incorrect detergent being used - contact your
chemical supplier.
• Detergent pump(s) malfunction - repair or
replace.
• Unit is not draining properly - check drain line
valve operation.
• Drain valve is not energized - check output to
drain valve and check wiring.
• Drain line plugged - clear drain line.
• Rotating sprayer arms are not turning at the
correct speed - adjust the arms for the correct
rotation and vector angle.
• Rotating sprayer arms are clogged - clean the
spray arms.

… Page 42 of 72
 APPENDIX A – CYCLE TIMER MODIFICATION

SET OR MODIFY A CYCLE TIMER Touch any portion of the operator interface. The
operator interface will display:
Goal: Set Cycle 1, Rinse 2 to 180 seconds.

NOTE: Reference Appendix J – Operator

Interface Screen Layout.

NOTE: Cycle timers can only be determined

by a facility supervisor using the appropriate
password. This section of the manual is
intended for the use of the supervisory staff
only.

With the power OFF/ON switch in the ON position,

press the EMERGENCY STOP button on the main
control panel. The operator interface will display: Select the Password selection and enter the
appropriate password.

NOTE: There are ten possible passwords, and

one master password. Consult with the
Facility supervisor for the password to be
used.

When the correct Password has been entered and

accepted, the following screen will be displayed.

… Page 43 of 72
 NOTE: Not all selections shown will be Select the Rinse 2 time.
available. The level of access to the cycle
data is dependent on the access rights given
by the Facility supervisor.

With the appropriate password, access to the

Time/Temperature Parameters will be made
available. Press the Time/Temperature Parameters
button.

A popup list of cycle selection will be displayed:

“Cycle 1 Parameters”
“Cycle 2 Parameters”
“Cycle 3 Parameters”
“Cycle 4 Parameters” A numeric key pad will be displayed.
“Cycle 5 Parameters”
“Cycle 6 Parameters”
“Cycle 7 Parameters”
“Cycle 8 Parameters”
“Common Parameters”

Select the Cycle 1 Parameters.

The Cycle 1 Time Parameters will be displayed.

NOTE: The minimum allowable time is 1

second, and the maximum allowable time is
9999 seconds.

Press “180” through the number keys and then the

ENTER Key on the operator interface to set the
Rinse 2 wash time to 180 seconds.

… Page 44 of 72
If no more changes are required, turn the
EMERGENCY STOP button in a clockwise direction
to exit the service screen. The initial Start screen
will be displayed on the operator interface.

… Page 45 of 72
 APPENDIX B – CYCLE TEMPERATURE MODIFICATION

SET OR MODIFY A TEMPERATURE SETTING Touch any portion of the operator interface. The
operator interface will display:
Goal: Set Cycle 1, Rinse 2 setpoint to 185ºF

NOTE: Reference Appendix J – Operator

Interface Screen Layout.

NOTE: Cycle temperature setpoint can only be

determined by a facility supervisor using the
appropriate password. This section of the
manual is intended for the use of the
supervisory staff only.

With the power OFF/ON switch in the ON position,

press the EMERGENCY STOP button on the main
control panel. The operator interface will display: Select the Password selection and enter the
appropriate password.

NOTE: There are ten possible passwords, and

one master password. Consult with the
Facility supervisor for the password to be
used.

When the correct Password has been entered and

accepted, the following screen will be displayed.

… Page 46 of 72
 NOTE: Not all selections shown will be
available. The level of access to the cycle
data is dependent on the access rights given
by the Facility supervisor.

With the appropriate password, access to the

Time/Temperature Parameters will be made
available. Press the Time/Temperature Parameters
button.

A popup list of cycle selection will be displayed:

“Cycle 1 Parameters”
“Cycle 2 Parameters” Select the Rinse 2 Setpoint Temp.
“Cycle 3 Parameters”
“Cycle 4 Parameters”
“Cycle 5 Parameters”
“Cycle 6 Parameters”
“Cycle 7 Parameters”
“Cycle 8 Parameters”
“Common Parameters”

Select the Cycle 1 Parameters.

The Cycle 1 Time Parameters will be displayed.

A numeric key pad will be displayed.

Press the NEXT button. The Cycle 1 Temperature

Parameters will be displayed.

… Page 47 of 72
 NOTE: The minimum allowable temperature is
32°F or 0°C, and the maximum temperature is
999°F or 999°C.

Press “185” through the number keys and then the

ENTER Key on the operator interface to set the
Rinse 2 setpoint temperature to 185°F.

If no more changes are required, turn the

EMERGENCY STOP button in a clockwise direction
to exit the service screen. The initial Start screen
will be displayed on the operator interface.

… Page 48 of 72
 APPENDIX C – CYCLE PARAMETER MODIFICATION

SET OR MODIFY A CYCLE PARAMETER Touch any portion of the operator interface. The
operator interface will display:
Goal: Delete Wash 1 (prewash) for Cycle 6.

NOTE: Reference Appendix J – Operator

Interface Screen Layout.

NOTE: Cycle parameters can only be

determined by a facility supervisor using the
appropriate password. This section of the
manual is intended for the use of the
supervisory staff only.

With the power OFF/ON switch in the ON position,

press the EMERGENCY STOP button on the main
control panel. The operator interface will display: Select the Password selection and enter the
appropriate password.

NOTE: There are ten possible passwords, and

one master password. Consult with the
Facility supervisor for the password to be
used.

When the correct Password has been entered and

accepted, the following screen will be displayed.

… Page 49 of 72
 NOTE: Not all selections shown will be
available. The level of access to the cycle
data is dependent on the access rights given
by the Facility supervisor.
With the appropriate password, access to the Cycle
Parameters will be made available. Press the Cycle
Parameters button.
The sequence represents the cycle sequences;
Wash 1, Wash 2, Wash 3, Wash 4, Wash 5, Rinse 1,
Rinse 2, Rinse 3, Rinse 4, and Dry/Exhaust.
To remove Wash 1 (Prewash) from Cycle 6, press
the ON button in line with the WASH 1 Parameter.
The ON text on the button will change to OFF.

A popup list of cycle selection will be displayed:

“Cycle 1 – Cycle Parameters”

“Cycle 2 – Cycle Parameters”
“Cycle 3 – Cycle Parameters”
“Cycle 4 – Cycle Parameters”
“Cycle 5– Cycle Parameters”
“Cycle 6 – Cycle Parameters”
“Cycle 7 – Cycle Parameters”
“Cycle 8 – Cycle Parameters”
“Common Cycle Parameters”

Select the Cycle 1 – Cycle Parameters. Note: The status text will change as the
buttons are pressed.
The Cycle 6 - Cycle Parameters will be displayed.
If no more changes are required, turn the
EMERGENCY STOP button in a clockwise direction
to exit the service screen. The initial Start screen
will be displayed on the operator interface.

… Page 50 of 72
 APPENDIX D – TIME / DATE MODIFICATION
SET OR MODIFY PRINTER TIME/DATE Touch any portion of the operator interface. The
operator interface will display:
Goal: To change the hour from 12 o’clock to 11
o’clock.

NOTE: Reference Appendix J – Operator

Interface Screen Layout.

NOTE: Time/Date can only be determined by

a facility supervisor using the appropriate
password. This section of the manual is
intended for the use of the supervisory staff
only.

NOTE: Only washers with printer capabilities

have this option available.
Select the Password selection and enter the
With the power OFF/ON switch in the ON position, appropriate password.
press the EMERGENCY STOP button on the main
control panel. The operator interface will display: NOTE: There are ten possible passwords, and
one master password. Consult with the
Facility supervisor for the password to be
used.

When the correct Password has been entered and

accepted, the following screen will be displayed.

… Page 51 of 72
 NOTE: Not all selections shown will be Press the Time Entry selection in the Clock
available. The level of access to the cycle Parameters section.
data is dependent on the access rights given
by the Facility supervisor.

With the appropriate password, access to the

Adjustment and Calibration will be made available.
Press the Adjustment and Calibration button.

The first CALIBRATION AND ADJUSTMENT Screen is

displayed.

A Time Setting numeric key pad will be displayed.

Press the NEXT button until the following

CALIBRATION AND ADJUSTMENT Screen is
displayed.

NOTE: Clock is displayed in military 24 hour

time format. The allowable range is from 0
to 23.

Enter the full Time setting starting with

Hour.Minute.Seconds on the numerical pad (with
the exception of the change from 12 to 11) and
then press ENTER. Note that a period must be
entered between the digits.

… Page 52 of 72
 NOTE: It is the same process to change the
Date parameters.

If no more changes are required, turn the

EMERGENCY STOP button in a clockwise direction
to exit the service screen. The initial Start screen
will be displayed on the operator interface.

… Page 53 of 72
 APPENDIX E – TOUCHSCREEN DESCRIPTIONS
Start Button Model Display Displays C4 to C8
Cycles
View Introduction
Cycle Selected Screens
Line

Door Open/Close
Button

View Alarm
Cycle Screens
Selection
Buttons
To Pump
Priming

Start Screen

Displays all Cycle

Displays Cycle Descriptions
Parameters

Current Cycle Model

Screen Date
Description
Current Cycle Screen Clock

Current Phase
Status Line Step

Phase Step
Complete List of Parameter
Cycle Parameters
Current Phase Setpoint
Time and Temp

Elapsed Total Cycle

Current Phase Actual
Time (in minutes)
Time and Temp

Dropdown Menu of Temperature

Available Screens Guarantee Parameter
Cycle Run Screen
Door Temperature Guarantee
Open/Close Screen Printout through Allowable TG Temp Setpoint
USB Printer (Available in Timeout Value
Button
the Future)

… Page 54 of 72
 Status Line
Model Display

View
Mode
Introduction
Screens
Door
Open/Close
Button
Status View Alarm
Description Screens

To Pump
Priming

Automatic Loading/Unloading Screens

Displays all
Displays Cycle Cycle
Parameters Descriptions

… Page 55 of 72
 APPENDIX F – CONFIGURATION DRAWINGS
Standard D403 Instrument and Utensil Washer / Decontaminator (Steam)
D403 P&ID-N3046
D403 Standard Pneumatic Schematic

Note: Due to continuous engineering improvements drawings are subject to change without notice. Contact
Northwestern Systems Corp. for most updated drawing

… Page 56 of 72
Northwestern Systems Corp DATE: 29-Mar-10
1388 Derwent Way PHONE: (604) 279-0279
Delta, B.C. FAX: (604) 279-0293

BETTERBUILT D403 PARTS AND IDENTIFICATION SHEET

QTY DESCRIPTION PART

SYMBOL ITEM DESCRIPTION NUMBER

1 AV 1" Bronze Angle Seat Valve 007-01102

1 BFV 1-1/2" Butterfly Valve 007-00504
1 BL S/S 304L Squirrel Cage Fan (7-11/16" x 3-1/2") 5/8" Bore 008-00204
1/2HP 208-230/460V 1725RPM 56 TEFC Washdown Duty Motor 008-00112
1 COND Condenser 204-03002
1 CV1 1" NPT Br Vert Lift Check Valve 007-00807
1 CV2 3/4" NPT Br Vert Lift Check Valve 007-00806
1 CV3 3/4" NPT Br Horiz Swing Check Valve 007-00801
1 DC1A 1-1/4" Bore x 31" Stroke S/S Rod Piston 010-00408
1 DC1B 1-1/4" Bore x 31" Stroke S/S Rod Piston 010-00408
1 DC2A 1-1/4" Bore x 31" Stroke S/S Rod Piston 010-00408
1 DC2B 1-1/4" Bore x 31" Stroke S/S Rod Piston 010-00408
1 DFC1 Dual Flow Control 1/8"NPT x 1/4" 010-00201
1 DFC2 Dual Flow Control 1/8"NPT x 1/4" 010-00201
3 EE 4.2KW Incoloy Finned Dryer Tubular Heaters (208V) 009-00100
1 FR 1/4" Air Filter/Regulator (5u element) 010-00114
1 FS Washer Float Switch 002-00207
1 HE 316 S/S Brazed Plate Heat Exchanger 011-00016
1 MGV1 1" Bronze Globe Valve 007-00706
1 MGV2 3/4" Bronze Globe Valve 007-00705
1 MGV3 3/4" Bronze Globe Valve 007-00705
1 P1 3 HP TEFC Horiz. Motor and 2x1.5x5.25 316 s/s Pump (208V/240V/460-480V) 008-00008
1 P2 Small Chemical Pump (7-8oz/min) 008-00300
1 P3 Small Chemical Pump (7-8oz/min) 008-00300
1 P4 Small Chemical Pump (7-8oz/min) 008-00300
1 PV1 4-Way QC Valve 24VDC (Banking) 010-00007
1 PV2 4-Way QC Valve 24VDC (Banking) 010-00007
1 PV3 4-Way QC Valve 24VDC (Banking-Locking) 010-00008
1 PV4 4-Way QC Valve 24VDC (Banking-Locking) 010-00008
1 SC Steam Sump Heater - 400 Series 203-07001
1 ST1 3/4" NPT 400 micron Brass Water Strainer 011-00407
1 ST2 3/4" NPT 400 micron Brass Water Strainer 011-00407
1 ST3 1" NPT Steam Strainer 011-00402
1 SV1 3/4" NPT Water Solenoid c/w Std. Plug 007-00101
1 SV2 3/4" NPT Water Solenoid c/w Std. Plug 007-00101
1 SV3 3/4" NPT Plated Water Solenoid c/w Std. Plug 007-00301
1 SV4 1/2" NPT Steam Solenoid c/w Std. Plug 007-00200
1 SV5 3/4" NPT Water Solenoid c/w Std. Plug 007-00101
1 SV6 1/2" NPT Water Solenoid c/w Std. Plug 007-00100
1 TP1 1/2"NPT "K" Type Sump Thermal Couple Probe 003-00005
1 TP2 3/8"NPT "K" Type Sump Thermal Couple Probe 003-00004
1 TP3 3/8"NPT "K" Type Sump Thermal Couple Probe 003-00004
1 TR1 1" NPT Steam Thermostatic Trap 011-00329
1 TR2 1/2" NPT Steam Thermostatic Trap 011-00328

P&ID Sheet

403-0310-p&id-N3046
 APPENDIX G – ELECTRICAL SCHEMATIC

Power In / Control Voltage Schematic - High Voltage (Steam Version).

Power In / Control Voltage Schematic - Low Voltage.
24VDC Input Card Schematic.
Thermocouple Card Schematic.
24VDC Output Card Schematic.
120VAC Output Card Schematic.

… Page 57 of 72
APPENDIX H – INPUT/OUTPUT CHARTS

… Page 58 of 72
Northwestern Systems Corp DATE: 29-Mar-10
1388 Derwent Way PHONE: (604) 777-9988
Delta, BC FAX: (604) 777-9910

Better Built 400 SERIES PROCESSOR INPUT LAYOUT

MODEL # D-403 CUSTOMER: Sterilelink, Inc. SERIAL #: 403-0310-N3046

JOB # N3046 PROJECT: Sterilelink-Morehead Memorial AGENT: Sterilelink, Inc.

PROCESSOR INPUT LAYOUT

(some options not present on all models)
Input Wire
Address Input USED COLOUR ID

24VDC INPUT CARD

I:1.0/00 Power YES RED J3/0
I:1.0/01 Start Push Button (Soiled Side) YES PURPLE 1
I:1.0/02 Stop Push Button YES YELLOW 2
I:1.0/03 Sump Float Switch YES WHITE 3
I:1.0/04 Door Sensor - Soiled Side Closed (2) YES BLUE 4
I:1.0/05 Door Sensor - Clean Side Closed (2) YES BLUE 5
I:1.0/06 Start Push Button (Clean Side) YES WHITE/BLACK 6
I:1.0/07 Dry Push Button (Clean Side) YES BLUE/BLACK 7
I:1.0/08 Door Push Button (Clean Side) YES GREEN/BLACK 8
I:1.0/09 Chemical Low Level Sensor YES BLACK 9
I:1.0/10 MSP and/or Contactor Alarm YES WHITE 10
I:1.0/11 Future NO 11
I:1.0/12 Door Pressure Switch - Soiled Side NO 12
I:1.0/13 Door Pressure Switch - Clean Side NO 13
I:1.0/14 Door Sensor - Soiled Side Open YES BLUE 14
I:1.0/15 Door Sensor - Clean Side Open YES BLUE 15

THERMOCOUPLE CARD
FALSE Hot Water Inlet Probe YES RED,YELLOW
FALSE Sump Probe YES RED,YELLOW
FALSE Dryer Probe YES RED,YELLOW
FALSE Not Used NO

Input
N3046 D403Req
Northwestern Systems Corp DATE: 29-Mar-10
1388 Derwent Way PHONE: (604) 777-9988
Delta, BC FAX: (604) 777-9910

Better Built 400 SERIES PROCESSOR OUTPUT LAYOUT

MODEL # D-403 CUSTOMER: Sterilelink, Inc. SERIAL #: 403-0310-N3046

JOB # N3046 PROJECT: Sterilelink-Morehead Memorial AGENT: Sterilelink, Inc.

PROCESSOR OUTPUT LAYOUT

(some options not present on all models)
Output Wire
Address Output USED COLOUR ID

24VDC OUTPUT CARD (RELAY)

O:2.0/00 Power Drain Valve [BFV1] YES WHITE 16
O:2.0/01 HX Steam Valve [AV] YES RED 17
O:2.0/02 JetWash Wash Valve [BFV2] NO 18
O:2.0/03 Soiled Side Door Valve [PV1] YES BROWN 19
O:2.0/04 Clean Side Door Valve [PV2] YES BLUE 20
O:2.0/05 Load Ram Position A NO 21
O:2.0/06 Load Ram Position B NO 22
O:2.0/07 Unload Ram Position A NO 23
O:2.0/08 Unload Ram Position B NO 24
O:2.0/09 Stop Light YES ORANGE 25
O:2.0/10 Start Light YES WHITE 26
O:2.0/11 Dryer Light YES BLUE 27
O:2.0/12 Door Light YES GREEN 28
O:2.0/13 Soiled Side Door Open Signal NO 29
O:2.0/14 Clean Side Door Open Signal NO 30
O:2.0/15 POV NO 31

120VAC OUTPUT CARD (RELAY)

O:3.0/00 Main Wash Pump Motor Contactor YES BROWN 32
O:3.0/01 Dryer Motor Contactor YES PURPLE 33
O:3.0/02 Sump Heating Solenoid [SV4] / Sump Element Contactor YES YELLOW 34
O:3.0/03 Dryer Element Contactor YES ORANGE 35
O:3.0/04 Hot Water Fill Solenoid [SV1] YES BLUE 36
O:3.0/05 Cold Water Fill Solenoid [SV2] YES BROWN 37
O:3.0/06 DI Fill Solenoid [SV3] YES PURPLE 38
O:3.0/07 Drain Cool Down Solenoid [SV5] YES RED 39
O:3.0/08 Washer In Operation Signal / Devap Solenoid [SV6] YES ORANGE 40
O:3.0/09 Chemical Pump 1 YES RED 41
O:3.0/10 Chemical Pump 2 YES BLUE 42
O:3.0/11 Chemical Pump 3 YES ORANGE 43
O:3.0/12 Chemical Pump 4 NO 44
O:3.0/13 Chemical Pump 5 NO 45
O:3.0/14 Hubbell Fill Solenoid NO 46
O:3.0/15 Future 102.15 NO 47

Output
N3046 D403Req
 APPENDIX I – PROGRAM CHARTS

Program Charts.
Temperature Charts.
Program Layout Charts.

… Page 59 of 72
Northwestern Systems Corp Better Built 400 SERIES PROGRAM CHART DATE: 29-Mar-10
1388 Derwent Way PHONE: (604) 777-9988
Delta, BC FAX: (604) 777-9910

Cycle 2 Cycle 4
Cycle 1 Short Cycle 3 Short Cycle 5 Cycle 6 Cycle 7 Cycle 8
Instrument Instrument Basin Basin Plastics Anesthesia Rinse Service
DESCRIPTION TIME TIME TIME TIME TIME TIME TIME TIME
[seconds] [seconds] [seconds] [seconds] [seconds] [seconds] [seconds] [seconds]
Fill Sequence
Wash 1 inject 15 1 15 1 15 15 1 10
WASH 1 120 60 120 60 60 60 60 10
Drain Sequence See Below
Fill Sequence
Wash 2 inject 15 15 15 15 15 15 1 10
WASH 2 120 60 120 60 120 120 1 10
Drain Sequence See Below
Fill Sequence
Wash 3 inject 1 1 1 1 1 1 1 10
WASH 3 1 1 1 1 1 1 1 10
Drain Sequence See Below
Fill Sequence
Wash 4 inject 1 1 1 1 1 1 1 10
WASH 4 1 1 1 1 1 1 1 10
Drain Sequence See Below
Fill Sequence
Wash 5 inject 1 1 1 1 1 1 1 10
WASH 5 1 1 1 1 1 1 1 10
Drain Sequence See Below
Fill Sequence
RINSE 1 60 60 60 60 60 60 120 10
Drain Sequence See Below
Fill Sequence
RINSE 2 180 180 180 180 180 180 1 10
Drain Sequence See Below
Fill Sequence
RINSE 3 (Optional) 1 1 1 1 1 1 1 10
Drain Sequence See Below
Fill Sequence
Rinse 4 inject 15 15 1 15 1 1 1 10
RINSE 4 (Optional) 20 20 1 20 1 1 1 10
Drain Sequence See Below
DRYING 480 420 420 360 360 1 180 10
TOTAL CYCLE TIME 19 min 16 min 17 min 15 min 16 min 11 min 7.5 min
CYCLE COMPLETE

Settings Common to All Cycles Notes: Min value of 1 must

Fill Sequence Temperature Guarantee be placed in all cycle
Fill Delay 10 Wash 1 900 sequences.
Max Filling 180 Wash 2 900
Drain Sequence Wash 3 900 Cycle sequence can
Drain Delay 1 Wash 4 900 only be changed
Power Drain 8 Wash 5 900 through the Sequence
Gravity Drain 20 Rinse 1 900 Selection Bits on the
Flush Drain 5 Rinse 2 900 operator interrface
Drying Rinse 3 900 screen.
Extra Drying Duration 60 Rinse 4 900
Emergency Drying Duration 60 Dryer 900

N3046 D403Req
Northwestern Systems Corp Better Built 400 SERIES PROGRAM CHART DATE: 29-Mar-10
1388 Derwent Way PHONE: (604) 777-9988
Delta, BC FAX: (604) 777-9910

Cycle 1 Cycle 2 Cycle 3 Cycle 4 Cycle 5 Cycle 6 Cycle 7 Cycle 8

DESCRIPTION TEMP TEMP TEMP TEMP TEMP TEMP TEMP TEMP
°F °F °F °F °F °F °F °F

Wash 1 water inlet sp 32 32 32 32 32 32 32 32

Wash 2 water inlet sp 165 165 165 165 165 165 165 165
Wash 3 water inlet sp 165 165 165 165 165 165 165 165
Wash 4 water inlet sp 165 165 165 165 165 165 165 165
Wash 5 water inlet sp 165 165 165 165 165 165 165 165
Rinse 1 water inlet sp 175 175 175 175 175 175 175 175
Rinse 2 water inlet sp 185 185 185 185 185 185 185 185
Rinse 3 water inlet sp 32 32 32 32 32 32 32 32
Rinse 4 water inlet sp 32 32 32 32 32 32 32 32
Dryer inlet sp 32 32 32 32 32 32 32 32

Wash 1 set point 32 32 32 32 32 32 32 32

Wash 2 set point 160 160 160 160 160 160 160 160
Wash 3 set point 160 160 160 160 160 160 160 160
Wash 4 set point 160 160 160 160 160 160 160 160
Wash 5 set point 160 160 160 160 160 160 160 160
Rinse 1 set point 170 170 170 170 170 170 170 170
Rinse 2 set point 183 183 183 183 183 183 183 183
Rinse 3 set point 32 32 32 32 32 32 32 32
Rinse 4 set point 32 32 32 32 32 32 32 32
Dryer setpoint 195 195 195 195 195 195 195 195

Wash 1 temp guarantee 32 32 32 32 32 32 32 32

Wash 2 temp guarantee 32 32 32 32 32 32 32 32
Wash 3 temp guarantee 32 32 32 32 32 32 32 32
Wash 4 temp guarantee 32 32 32 32 32 32 32 32
Wash 5 temp guarantee 32 32 32 32 32 32 32 32
Rinse 1 temp guarantee 32 32 32 32 32 32 32 32
Rinse 2 temp guarantee 180 180 180 180 180 180 180 180
Rinse 3 temp guarantee 32 32 32 32 32 32 32 32
Rinse 4 temp guarantee 32 32 32 32 32 32 32 32
Dryer temp guarantee 32 32 32 32 32 32 32 32

N3046 D403Req
Northwestern Systems Corp Better Built 400 SERIES PROGRAM CHART DATE: 29-Mar-10
1388 Derwent Way PHONE: (604) 777-9988
Delta, BC FAX: (604) 777-9910

Cycle 1 Cycle 2 Cycle 3 Cycle 4 Cycle 5 Cycle 6 Cycle 7 Cycle 8

DESCRIPTION

Wash 1 Active 1 1 1 1 1 1 1 1
Wash 2 Active 1 1 1 1 1 1 0 1
Wash 3 Active 0 0 0 0 0 0 0 1
Wash 4 Active 0 0 0 0 0 0 0 1
Wash 5 Active 0 0 0 0 0 0 0 1
Rinse 1 Active 1 1 1 1 1 1 1 1
Rinse 2 Active 1 1 1 1 1 1 0 1
Rinse 3 Active 0 0 0 0 0 0 0 1
Rinse 4 Active 1 1 0 1 0 0 0 1
Dryer Active 1 1 1 1 1 0 1 1
Wash 1 T.G. Alarm 0 0 0 0 0 0 0 0
Wash 2 T.G. Alarm 0 0 0 0 0 0 0 0
Wash 3 T.G. Alarm 0 0 0 0 0 0 0 0
Wash 4 T.G. Alarm 0 0 0 0 0 0 0 0
Wash 5 T.G. Alarm 0 0 0 0 0 0 0 0
Rinse 1 T.G. Alarm 0 0 0 0 0 0 0 0
Rinse 2 T.G. Alarm 1 1 1 1 1 1 1 1
Rinse 3 T.G. Alarm 0 0 0 0 0 0 0 0
Rinse 4 T.G. Alarm 0 0 0 0 0 0 0 0
Dryer T.G. Alarm 0 0 0 0 0 0 0 0
Wash 1 Drain/Hold 0 0 0 0 0 0 0 0
Wash 2 Drain/Hold 0 0 0 0 0 0 0 0
Wash 3 Drain/Hold 0 0 0 0 0 0 0 0
Wash 4 Drain/Hold 0 0 0 0 0 0 0 0
Wash 5 Drain/Hold 0 0 0 0 0 0 0 0
Rinse 1 Drain/Hold 0 0 0 0 0 0 0 0
Rinse 2 Drain/Hold 0 0 0 0 0 0 0 1
Rinse 3 Drain/Hold 0 0 0 0 0 0 0 0
Rinse 4 Drain/Hold 0 0 0 0 0 0 0 0
Wash 1 pH 0 0 0 0 0 0 0 0
Wash 2 pH 0 0 0 0 0 0 0 0
Wash 3 pH 0 0 0 0 0 0 0 0
Wash 4 pH 0 0 0 0 0 0 0 0
Wash 5 pH 0 0 0 0 0 0 0 0
JetWash Wash 0 0 0 0 0 0 0 0

Common to all Cycles

Steam / Electric 0
Auto Fill 0

Note: Active 0 = Skipped JetWash Wash 0 = Off Steam / Electric 0 = Steam

1 = Activated 1 = On 1 = Electric

Temp Guarantee 0 = Off Auto Fill Bit 0 = Off

1 = On 1 = On

Drain / Hold 0 = Drain pH 0 = Off

1 = Hold 1 = On

Note: Not all options are available.

N3046 D403Req
Northwestern Systems Corp Better Built 400 SERIES PROGRAM CHART DATE: 29-Mar-10
1388 Derwent Way PHONE: (604) 777-9988
Delta, BC FAX: (604) 777-9910

Cycle 1 Cycle 2 Cycle 3 Cycle 4 Cycle 5 Cycle 6 Cycle 7 Cycle 8

DESCRIPTION

Wash 1 Hot/Cold/DI Fill 1 1 1 1 1 1 1 1

Wash 2 Hot/Cold/DI Fill 0 0 0 0 0 0 0 0
Wash 3 Hot/Cold/DI Fill 0 0 0 0 0 0 0 0
Wash 4 Hot/Cold/DI Fill 0 0 0 0 0 0 0 0
Wash 5 Hot/Cold/DI Fill 0 0 0 0 0 0 0 0
Rinse 1 Hot/Cold/DI Fill 0 0 0 0 0 0 0 0
Rinse 2 Hot/Cold/DI Fill 0 0 0 0 0 0 0 0
Rinse 3 Hot/Cold/DI Fill 0 0 0 0 0 0 0 0
Rinse 4 Hot/Cold/DI Fill 2 2 2 2 2 2 2 2

Wash 1 Pump Selection 3 3 3 3 3 3 3 3

Wash 2 Pump Selection 1 1 1 1 1 1 1 1
Wash 3 Pump Selection 0 0 0 0 0 0 0 0
Wash 4 Pump Selection 0 0 0 0 0 0 0 0
Wash 5 Pump Selection 0 0 0 0 0 0 0 0
Rinse 4 Pump Selection 2 2 2 2 2 2 2 2

Wash 1 Drain pH Setpoint 7 7 7 7 7 7 7 7

Wash 2 Drain pH Setpoint 7 7 7 7 7 7 7 7
Wash 3 Drain pH Setpoint 7 7 7 7 7 7 7 7
Wash 4 Drain pH Setpoint 7 7 7 7 7 7 7 7
Wash 5 Drain pH Setpoint 7 7 7 7 7 7 7 7

Note: Filling: 0 - Hot Chemical Pump 0 - None

1 - Cold Selection: 1 - Pump 1
2 - DI Fill 2 - Pump 2
3 - Hubbell 3 - Pump 3
4 - Mixed 4 - Pump 4
5 - Pump 5
Note: Not all options are available.

N3046 D403Req
APPENDIX J – OPERATOR INTERFACE SCREENS LAYOUT

… Page 60 of 72
Northwestern Systems Corp DATE: 22-Dec-09
1388 Derwent Way PHONE: (604) 777-9988
Delta, BC FAX: (604) 777-9910

Better Built 403 SERIES TOUCHSCREEN LAYOUT

NORMAL OPERATION

Power ON… Press NEXT ---> Cycle 4 to 8 Selection

Screen

Alarm Screens ---> Displays Available Alarm

Screens

Pump Priming ---> Chemical Pump Priming

Screen

Press 403 ---> SERVICE TECHNICIAN (SEE PAGE 8)

MODE

Once Cycle Selected, Press START button

Press MENU ---> Alarm Occurance

Screen

Checked Alarm
Screen

Time of Recovery Alarm

Screen

HX Water In Temperature
Screen

Sump Temperature
Screen

All Temperature
Screen

P&ID Flow
Screen

Inputs and Outputs

Screen
Page 1 of 8 N3046 D403Req
Northwestern Systems Corp DATE: 22-Dec-09
1388 Derwent Way PHONE: (604) 777-9988
Delta, BC FAX: (604) 777-9910

Better Built 403 SERIES TOUCHSCREEN LAYOUT

AUTOMATIC OPERATION (Optional)

Power On… Press NEXT ---> No Operation

(only used in Manual Mode)

Alarm Screens ---> Displays Available Alarm

Screens

Pump Priming ---> Chemical Pump Priming

Screen

Press 403 ---> SERVICE TECHNICIAN (SEE PAGE 8)

MODE

Remove all headers from Load Module/Washer

Press START Button Alarm Occurance
Load headers onto Load Module Screen
Automatic Loading, Cycle Selection,
Process and Unloading Checked Alarm
Screen

Press MENU ---> Time of Recovery Alarm

Screen

HX Water In Temperature
Screen

Sump Temperature
Screen

All Temperature
Screen

P&ID Flow
Screen

Inputs and Outputs

Screen
Page 2 of 8 N3046 D403Req
Northwestern Systems Corp DATE: 22-Dec-09
1388 Derwent Way PHONE: (604) 777-9988
Delta, BC FAX: (604) 777-9910

Better Built 403 SERIES TOUCHSCREEN LAYOUT

SERVICE SCREENS

Emergency Stop
Button Pressed…

(Touch anywhere on the screen)

Factory Set Passwords (Adjustable):
Password 1 1111
Password 2 2222
Password 3 3333
Password 4 4444
Password 5 5555
Password 6 6666
Password 7 7777
Password 8 8888
Password 9 9999
Password 10 1010
Master Password 1234

(Appropriate Password will display Cycle Parameters available for Modification)

Password ---> Password

<--- Screen

Cycle ---> Cycle Description Modification

Descriptions <--- Screen

Page 3 of 8 N3046 D403Req

Northwestern Systems Corp DATE: 22-Dec-09
1388 Derwent Way PHONE: (604) 777-9988
Delta, BC FAX: (604) 777-9910

Better Built 403 SERIES TOUCHSCREEN LAYOUT

Time/Temperature ---> Cycle 1 ---> CYCLE 1 --->

Parameters <--- Parameters <--- TIME PARAMETERS <---

---> Cycle 2 ---> CYCLE 2 --->

<--- Parameters <--- TIME PARAMETERS <---

---> Cycle 3 ---> CYCLE 3 --->

<--- Parameters <--- TIME PARAMETERS <---

---> Cycle 4 ---> CYCLE 4 --->

<--- Parameters <--- TIME PARAMETERS <---

---> Cycle 5 ---> CYCLE 5 --->

<--- Parameters <--- TIME PARAMETERS <---

---> Cycle 6 ---> CYCLE 6 --->

<--- Parameters <--- TIME PARAMETERS <---

---> Cycle 7 ---> CYCLE 7 --->

<--- Parameters <--- TIME PARAMETERS <---

---> Cycle 8 ---> CYCLE 8 --->

<--- Parameters <--- TIME PARAMETERS <---

---> Common ---> COMMON --->

<--- Parameters <--- SETTINGS <---

Page 4 of 8 N3046 D403Req

Northwestern Systems Corp DATE: 22-Dec-09
1388 Derwent Way PHONE: (604) 777-9988
Delta, BC FAX: (604) 777-9910

Better Built 403 SERIES TOUCHSCREEN LAYOUT

CYCLE 1 ---> To Cycle 2

TEMPERATURE PARAMETERS <--- Parameters

CYCLE 2 ---> To Cycle 3

TEMPERATURE PARAMETERS <--- Parameters

CYCLE 3 ---> To Cycle 4

TEMPERATURE PARAMETERS <--- Parameters

CYCLE 4 ---> To Cycle 5

TEMPERATURE PARAMETERS <--- Parameters

CYCLE 5 ---> To Cycle 6

TEMPERATURE PARAMETERS <--- Parameters

CYCLE 6 ---> To Cycle 7

TEMPERATURE PARAMETERS <--- Parameters

CYCLE 7 ---> To Cycle 8

TEMPERATURE PARAMETERS <--- Parameters

CYCLE 8 ---> To Common

TEMPERATURE PARAMETERS <--- Parameters

COMMON ---> COMMON ---> To Cycle 1

SETTINGS 2 <--- SETTINGS 3 <--- Parameters

Page 5 of 8 N3046 D403Req

Northwestern Systems Corp DATE: 22-Dec-09
1388 Derwent Way PHONE: (604) 777-9988
Delta, BC FAX: (604) 777-9910

Better Built 403 SERIES TOUCHSCREEN LAYOUT

Cycle ---> Cycle 1 ---> CYCLE 1 - CYCLE --->

Parameters <--- Cycle Parameters <--- PARAMETERS A <---

---> Cycle 2 ---> CYCLE 2 - CYCLE --->

<--- Cycle Parameters <--- PARAMETERS A <---

---> Cycle 3 ---> CYCLE 3 - CYCLE --->

<--- Cycle Parameters <--- PARAMETERS A <---

---> Cycle 4 ---> CYCLE 4 - CYCLE --->

<--- Cycle Parameters <--- PARAMETERS A <---

---> Cycle 5 ---> CYCLE 5 - CYCLE --->

<--- Cycle Parameters <--- PARAMETERS A <---

---> Cycle 6 ---> CYCLE 6 - CYCLE --->

<--- Cycle Parameters <--- PARAMETERS A <---

---> Cycle 7 ---> CYCLE 7 - CYCLE --->

<--- Cycle Parameters <--- PARAMETERS A <---

---> Cycle 8 ---> CYCLE 8 - CYCLE --->

<--- Cycle Parameters <--- PARAMETERS A <---

---> Common ---> COMMON --->

<--- Cycle Parameters <--- CYCLE PARAMETERS <---

Adjustment ---> Calibration and ---> Calibration and --->

and Calibration <--- Adjustment <--- Adjustment 2 <---

P&ID ---> P&ID Diagram ---> P&ID List 1 --->

<--- 403 <--- 403 <---

Page 6 of 8 N3046 D403Req

Northwestern Systems Corp DATE: 22-Dec-09
1388 Derwent Way PHONE: (604) 777-9988
Delta, BC FAX: (604) 777-9910

Better Built 403 SERIES TOUCHSCREEN LAYOUT

CYCLE 1 - CYCLE ---> To Cycle 2 Fill: 0 - Hot Pump Selection: 0 - None

PARAMETERS B <--- Cycle Parameters 1 - Cold 1 - Pump 1
2 - DI Fill 2 - Pump 2
CYCLE 2 - CYCLE ---> To Cycle 3 3 - Pump 3
PARAMETERS B <--- Cycle Parameters 4 - Pump 4
5 - Pump 5
CYCLE 3 - CYCLE ---> To Cycle 4
PARAMETERS B <--- Cycle Parameters

CYCLE 4 - CYCLE ---> To Cycle 5

PARAMETERS B <--- Cycle Parameters

CYCLE 5 - CYCLE ---> To Cycle 6

PARAMETERS B <--- Cycle Parameters

CYCLE 6 - CYCLE ---> To Cycle 7

PARAMETERS B <--- Cycle Parameters

CYCLE 7 - CYCLE ---> To Cycle 8

PARAMETERS B <--- Cycle Parameters

CYCLE 8 - CYCLE ---> To Common

PARAMETERS B <--- Cycle Parameters

To Cycle 1
Cycle Parameters

Calibration and
Adjustment 3

P&ID List 2 ---> P&ID List 3

403 <--- 403

Page 7 of 8 N3046 D403Req

Northwestern Systems Corp DATE: 22-Dec-09
1388 Derwent Way PHONE: (604) 777-9988
Delta, BC FAX: (604) 777-9910

Better Built 403 SERIES TOUCHSCREEN LAYOUT

TECHNICIAN SERVICE MODE

403 ---> AUTHORIZED PERSONNEL

<--- ONLY

PASSWORD: 0229
---> 24VDC Input Card 1 ---> 24VDC Input Card 2 ---> 24VDC Output Card 1 --->
<--- Screen <--- Screen <--- Screen <---

---> 24VDC Output Card 2 ---> 120VAC Output Card 1 ---> 120VAC Output Card 2 --->
<--- Screen <--- Screen <--- Screen <---

---> P&ID ---> Summary of I/O

<--- Screen <--- Screen

NOTE:
Force Activate individual outputs by press on the individual status button
No safety lockouts in this mode.
Only Qualified Service Technician allowed in this mode.

Page 8 of 8 N3046 D403Req

APPENDIX K – PNEUMATIC VALVE BANK
CONFIGURATION

… Page 61 of 72
Northwestern Systems Corp DATE: 29-Mar-10
1388 Derwent Way PHONE: (604) 777-9988
Delta, BC FAX: (604) 777-9910

Better Built 400 SERIES PNEUMATIC VALVE BANK CONFIGURATION

MODEL # D-403 SERIAL #: 403-0310-N3046
JOB # N3046 AGENT: Sterilelink, Inc.
FOR DOUBLE DOOR MACHINE

(Yellow) A
1 [RED] HX Steam Valve
(Plugged) B

(Solid Red) A
2 [WHITE] Power Drain Valve
(Red) B

(Solid Green) [LHS] (Solid Green) A

3 [BROWN] Soiled Side Door
(Green) [RHS] (Plugged) B

(Solid Orange) [LHS] ( Solid Orange) A

4 [BLUE] Clean Side Door
(Orange) [RHS] (Plugged) B

N3046 D403Req
APPENDIX L – SPARE PARTS LIST
SOILED SIDE CONTROL PANEL

Item QTY Description Part Number

2 1 2 Position Switch 002-00004
3 1 Flush Green Push Button 002-00003
4 1 Flush Red Push Button 002-00001
6 1 Red Mushroom Stop Button 002-00000

Dot Matrix Printer (Optional)

8a 1 Take-up Spool Drive Belt 023-00118
9a 1 1 Roll of Paper 023-00106
9b 1 20 Rolls of Paper 023-00109
10b 1 Dot Matrix Printer Ribbon 023-00107

Thermal Printer (Optional)

8a 1 Take-up Spool Drive Belt 023-00118
9a 1 1 Roll of Thermal Paper 023-00112
9b 1 20 Rolls of Thermal Paper 023-00111

10b 1 Control Box Latch Key 015-00007

CLEAN SIDE CONTROL

Item QTY Description Part Number

2b 1 24VDC Green Replacement LED 002-00112
3b 1 24VDC Red Replacement LED 002-00113
4b/5b 2 24VDC Amber Replacement LED 002-00111
6 1 Red Mushroom Stop Button 002-00000

… Page 62 of 72
 HIGH VOLTAGE PANEL

Item QTY Description Part Number

16 1 Omron 24VDC Relay 004-00300
17 1 Omron Relay Base 004-00302
21 2 Primary 2 Amp Fuse 005-00104

… Page 63 of 72
 ANGLE SEAT VALVES

1” Steam Angle Seat Valve

QTY Description Part Number
1 1" Angle Seat Packing Repair Kit 007-01110
(Kit include item 3, 4, 5)
1 Angle Seat Actuator Repair Kit 007-01119
(Kit include item 5, 7, 11, 13, 14, 21, 23, 32,
39)

1/2" NPT Steam Solenoid

QTY Description Part Number

1 1/2" NPT Steam Solenoid Repair Kit 007-00203
(Kit include items in SATZ 1)

… Page 64 of 72
 3/4" NPT Water Solenoid

QTY Description Part Number

1 3/4”NPT Water Solenoid Repair Kit 007-00104
(Kit include all items with 3)

… Page 65 of 72
 PNEUMATIC AIR BANK

Item QTY Description Part Number

4 2 4-Way QC Valve 010-00007

Not Shown
6 1 Filter Replacement (5u element) 010-00112
7 4 Straight Male Connector
010-00205
(1/4" x 1/4" OD)
8 4 90 Elbow (1/4" x 1/4" OD) 010-00206

… Page 66 of 72
 PUMP

Item QTY Description Part Number

4 1 Pump Mechanical Seal 008-00500
5 1 Pump Casing O-Ring 008-00502

… Page 67 of 72
 5/8” Spray Arm Assembly

Item QTY Description Part Number

1 1 1/8” NPT Plug 012-08011
2 1 Retaining Ring 808-01001
3 2 5/8” Delrin Bushing 017-00105
4 4 Set Screw 801-05007
5 1 5/8” Hub 017-00101
6 1 5/8” Axle 017-00102
7 1 5/8” Axle Boss 017-00104
8 1 Hub Assembly, 5/8” 017-00199
(Include item 1-7)
9 2 5/8” Spray Arm (not shown) 100-10100

… Page 68 of 72
 ADDITIONAL SPARE PARTS FOR ALL D400 MODELS

QTY ITEM DESCRIPTION PART NUMBER

1 23W CF Spiral Lamp 002-00126
1 Door Reed Switch 010-00601
1 Float Switch 002-00201
28” Door Bulb Seal – 7/8 Tail (28” per door) 013-00402

*Order by part numbers and provide description.

To order parts or to inquire parts not listed above please contact:

Parts Department
Northwestern Systems Corp.
1388 Derwent Way
Delta BC
Canada V3M 6C4
Tel: 1-888-553-0855 or (604) 777-9988
Fax: (604) 777-9910

… Page 69 of 72
 APPENDIX M – TECHNICAL NOTES

• Downloading a Compact Flash program into the Touchscreen.

• Installation of third party chemical pumps.

… Page 70 of 72
TECHNICAL NOTES Document #BBTS-TSCD-0309
Question: How do I download the CompactFlash into the Touchscreen?

When the washer touchscreen program needs to be modified or refreshed due to voltage spikes, the easiest way is for
Northwestern Systems Corp to send a CompactFlash card with the touchscreen program attached. The CompactFlash
card stores the washer touchscreen program. In order to download the stored program to the touchscreen follow the
below instructions:

• Switch the OFF/ON Power switch on the Main Control Panel from ON to OFF.
• Open the Main Control Panel door, and insert the CompactFlash card in the location provided. See Figure 1.

Figure 1: Compact Flash Memory Card Location

Northwestern Systems Corp Page 1 of 3 1-888-553-0855 [PH]

1388 Derwent Way, Delta BC (604) 777-9988 [PH]
Canada, V3M 6C4 (604) 777-9910 [FAX]

www.nsc-betterbuilt.com
 • Switch the touchscreen DIP Switch #6 from OFF to ON. See Figure 2 for location of DIP switches on Rear of
touchscreen.

• Turn the OFF/ON Power switch from OFF back to ON. A Memory Card Transfer Screen will be displayed.
Select English as the Language required.
• When you select English, the following screen will be displayed (see Figure 3).

Figure 3: Memory Card Transfer Main Screen

Northwestern Systems Corp Page 2 of 3 1-888-553-0855 [PH]

1388 Derwent Way, Delta BC (604) 777-9988 [PH]
Canada, V3M 6C4 (604) 777-9910 [FAX]

www.nsc-betterbuilt.com
 • Typically there will only be one program and it will be housed in BANK 1 location. Press the DOWNLOAD
Memory Card → NS Hardware button on the screen.
• Press the Go! Button on the Screen.
• A message confirming the transfer will be displayed. Press the OK [Transmit] Button to execute the specified
data transfer operation.
• The uploading/downloading screen will be displayed while data is being transferred. The download process
should begin immediately and the RUN Light on the touchscreen will flash red as the data is being transferred.
• Once the transfer has been completed, the Transmission Complete screen will be displayed. The RUN Light on
the touchscreen should also flash green.
• Once completed, the program in the CompactFlash card has been transferred to the touchscreen. Turn the
OFF/ON Power switch from ON back to OFF. Open the Main Control Panel Door and switch the
touchscreen DIP switch #6 back to OFF.
• Remove the CompactFlash Card.
• Turn the OFF/ON Power switch from OFF to ON and test.

If the CompactFlash Card was sent to you by the factory please send it back to:

Northwestern Systems Corp

1388 Derwent Way
Delta, BC, Canada
V3M 6C4

If there are any questions or problems in following these procedures please contact Northwestern Systems Corp’s
Engineering Department 1-888-553-0855. Thanks.

Northwestern Systems Corp Page 3 of 3 1-888-553-0855 [PH]

1388 Derwent Way, Delta BC (604) 777-9988 [PH]
Canada, V3M 6C4 (604) 777-9910 [FAX]

www.nsc-betterbuilt.com
TECHNICAL NOTES Document #BBTS-CPS-0309
Problem: The chemical supplier wants to install their chemical pumps and needs a control signal from the washer.

Requirements: Omron PLC Control system (as supplied by Northwestern Systems Corp.).
Manual for the washer.

When chemical pumps are not supplied with the washer, the chemical supplier requires a control signal from the washer
to inform the chemical pump to inject chemicals into the wash at the appropriate time. The chemical supplier must
follow the instructions below for the washer to control the injection of the chemicals into the washer.

♦ In the appendix section of the manual, locate the Processor Output Layout sheet.

Wire ID

120VAC
Output
Section

Northwestern Systems Corp Page 1 of 3 1-888-553-0855 [PH]

1388 Derwent Way, Delta BC (604) 777-9988 [PH]
Canada, V3M 6C4 (604) 777-9910 [FAX]

www.nsc-betterbuilt.com
♦ From the Processor Output Layout sheet, locate the Chemical Pump 1, Chemical Pump 2, Chemical Pump 3,
Chemical Pump 4, and Chemical Pump 5 connection points. It should be located in the 120VAC OUTPUT CARD
(RELAY) section, and should be identified as Wire ID 41, 42, 43, 44, and 45. If any information on the sheet
conflicts with the information given contact the factory and ask for the Engineering Department.
♦ Once the connection point has been identified and confirmed from the Processor Output Layout sheet, open the
front access control panel, and locate Wire ID 41, 42, 43, 44, and 45. The terminal connection should be a yellow
terminal, located at the bottom of the low voltage section (see picture below). Each terminal block inside the control
panel is identified, correspondingly with the Wire ID number. If any information on the sheet conflicts with the
information given contact the factory and ask for the Engineering Department.
♦ In a typical factory setting program Chemical Pump 1 is used for chemical injection into Wash 2 (Detergent Wash),
while Chemical Pump 2 is used for chemical injection into Wash 4 (Acid Wash), and Chemical Pump 3 is used for
chemical injection into Wash 5 (Acid Neutralization Wash). If the facility requires a different configuration or setup
as the typical factory setting described please contact the factory and ask for the Engineering Department.

120VAC Output Card

Connection Point
(location of Wire ID 41
to 45).

Control Panel
access plugs.

♦ If the typical factory setting is desired, then the chemical supplier can connect the Chemical Pump 1 control signal
(Wire ID 41) to the Detergent Pump. The Chemical Pump 2 control signal (Wire ID 42) can be connected to the
Acid Pump. Finally, the Chemical Pump 3 control signal (Wire ID 43) can be connected to the Acid Neutralization
Pump. The control signals can be taken out of the control panel through one of several control panel access plugs.
It is recommended that any control signals be taken out from the closest access plug so that there are no wires
running through the washer’s control system.

Note: The pump control signal is 120VAC and must not be used to power anything. It must be only used as a control
signal; eg. connected to a 120VAC control relay.

Northwestern Systems Corp Page 2 of 3 1-888-553-0855 [PH]

1388 Derwent Way, Delta BC (604) 777-9988 [PH]
Canada, V3M 6C4 (604) 777-9910 [FAX]

www.nsc-betterbuilt.com
Note: Theses instructions are for a typical chemical pump installation for connection of a Detergent Pump, Acid Pump,
and/or Acid Neutralization Pump to Wash 2, Wash 4, and Wash 5 of the cycle. Customization to the specific
need of the facility can be done. However, please consult Northwestern Systems Corp’s Engineering Department
first.

If there are any questions or problems in following these procedures please contact Northwestern Systems Corp’s
Engineering Department 1-888-553-0855. Thanks.

Northwestern Systems Corp Page 3 of 3 1-888-553-0855 [PH]

1388 Derwent Way, Delta BC (604) 777-9988 [PH]
Canada, V3M 6C4 (604) 777-9910 [FAX]

www.nsc-betterbuilt.com
 APPENDIX N – WARRANTY

Northwestern Systems Corp. (Better Built) warrants this product to be free from defects in material and
workmanship for a period of one ( 1 ) year from the date the product is first put into operation or eighteen
(18) months from date of shipment from our factory, whichever is earlier. Better Built replacement parts are
warranted for one year from the date of original installation.

For Warranty work please contact:

Northwestern Systems Corporation
Engineering Department
1388 Derwent Way
Delta, BC
Canada
V3M 6C4
PH: (604) 777-9988 or 1-888-553-0855
Fax: (604) 777-9910

Persons Covered
This warranty is available only to the original user of the product and is not transferable.

Territory Covered
This warranty covers both parts and labor in Canada and the United States of America

Limitations of Coverage
This warranty does not cover installation, de-scaling, normal maintenance (such as lubrication or replacement
of bushings and light bulbs), improper or unauthorized repairs, failures caused by erratic voltage, broken
glass, paint and surface rust, gasket material, fuses or damage or dysfunction caused by fire, flood and like
“Acts of God” that are beyond the control of Better Built.

Warranty Void
This warranty will be void and will not apply, and Better Built will have no obligation whatsoever, with respect
to any product that has been accidentally or intentionally damaged, altered or misused, or any product which
has been improperly installed, adjusted, operated or not maintained or operated in accordance with national
and local codes or in accordance with installation or operation instructions provided with the product, or any
product that has its serial number defaced, obliterated or removed, or which has been modified or repaired
using unauthorized parts or by unauthorized service agents.

… Page 71 of 72
Purchaser’s Remedies
Better Built agrees to repair or replace, at its option, any part which proves to be defective in material or
workmanship at no charge for the part(s) or for labor (except as provided above), except that travel; over 100
miles or 2 Hours (round trip), overtime and holiday charges are not covered.

This warranty states the sole remedy available to the purchase with respect to this product, and will constitute
full satisfaction of all claims, whether based on contract, negligence, strict liability or other legal theory. No
other remedy shall be available to the purchaser. In no event will Better Built be liable for incidental, indirect,
special or consequential loss or damages, including, without limitation, lost profits, injury to person or
damage to property.

This warranty is limited and is in lieu of all other warranties, conditions, representations, promises,
guarantees, covenants or collateral agreements, express or implied, statutory or otherwise (collectively,
“warranties”), including but not limited to the implied warranty or condition of merchantability of fitness for a
particular purpose. No person is authorized to make any warranties other than those described herein, or to
extend the duration of any warranties beyond the time period described herein.

For a list of authorized service agents, please contact Northwestern at our e-mail address info@nsc-
betterbuilt.com

… Page 72 of 72