Jena Leigh Beal

2723 Flintridge Dr. Charlotte NC 28212 _ (716)275-8872 jb062708@gmail.com

OBJECTIVE

I am seeking the opportunity to join an organization that has the need for a dedicated, hardworking individual that has a
desire to learn new skills. I am looking for a position that will allow me to utilize my current skills and abilities, and that
will also challenge me to not only learn new skills, but to grow within the organization.

EMPLOYMENT HISTORY

Sage Resolutions Cheektowaga, NY

2015-2017
Collector
● Provided customer assistance to individuals.
● Completed paperwork and documented files.
● Handled inbound and outbound calls.
● Ran payments.
● Maintained a monthly goal and daily call goal.

Private home care Lancaster, NY

2016-2017
Home care aide
● Provided care to the individual.
● Assisted with bathing, eating, movement, and tolieting and all other hygiene needs.
● Completed household work.
● Administered medications.
● Provided treatment to wounds, other medical issues.

Pergrines Landing Cheektowaga, NY

2015-2015
Med Tech
● Administered medications and treatments to residents.
● Performed narcotic counts.
● Restocked med cart.
● Completed nessacary paperwork and med charts

Absolute Care of Aurora Park, East Aurora, NY 2014-2014

CNA
● Provided care to residents such as feeding, changing, showering and transporting.
● Position required execution of specific customer care, health and hygiene, and care and support skills in compliance
with New York State regulations.
● Exceeded expected level of care and compassion as noted by both residents and staff.

Chase Recovery, Depew, NY 2011-2014

Collector
● Responsible for collections and completion of appropriate paperwork.
● Position required customer service, clerical, phone and computer skills.
● Maintained or exceeded monthly goals.
CCB, Inc., Buffalo, NY 2009-2011
Floor Manager/Collector
● Responsible for all aspects of daily operations on floor.
● Provided oversight of daily operations on floor. Entailed ensuring collectors follow guidelines and provide
●
● Responsible for collections and completion of appropriate paperwork.
● Maintained or exceeded monthly goals.

Wendy’s, Buffalo, NY 2008-2008

Crew Member
● Duties included counter service and cleaning.
● Responsible for accuracy of cash intake.
● Position required customer service and cash register operation.

EDUCATION

● Lancaster High School, Lancaster, NY

GED 2000
● Bryant & Stratton, Buffalo, NY
Course work completed in General Studies/Criminal Justice. 2009-2010

● Brightwood College, Charlotte, NC

Course work being completed in medical assistant.
2018- Current

References available upon request