FEATURES OF ORGANISATIONAL BEHAVIOUR

Organisational behaviour is the study and use of information relating to the behaviour
of people at work. It is a study regarding individuals, groups and the effect of
structure on behaviour towards making organisations work more effectively.

Organisational behaviour is a distinct field of stud ythat has its own concepts,
processes and principles. Organisational behaviour is highly application oriented as
it is concerned with the solving of problems which arise in the organisation due to
human behaviour.

Organisational behaviour is multidisciplinary as it utilises principles, models,

theories and methods from other disciplines like psychology, sociology,
anthropology, political sciences and economics. Organisational behaviour is
humanistic in nature as it has a humanitarian orientation which emphasises on people
and their attitudes, perception, learning capacities, feelings and goals.

Individual : Individual employees are the focal points of an organisation. They work
in the organisation to satisfy their needs, egos and experiences. Each employee has
his own physical, psychological and social needs for which he uses his own traits and
experiences. His work behaviour is influenced not only by his biological inheritances
but is also affected by his interactive environment. Interactive environment consists
of family relationships, social setup and religious beliefs. Individuals are made up of
all these factors, although they have their own perceptions, learning and personality to
shape their behaviour.

Group :People at work consist of individuals and groups. Individual behaviour and
group behaviour are distinctively observed in an organisation. Group performance is
more effective than individual performance. The organisation consists of formal and
informal groups, large and small groups, official and unofficial groups. A knowledge
of sociology, anthropology, political science and philosophy is helpful to study group
behaviour. Group dynamics has become a useful force in leadership, morale building
and personal relations.

Structure : The formal relationships of people form the structure of an organisation.

The methods of establishing the relationship shape the behaviour of employees either
individually or in a group. For example, the managers, the office staff, the workers
and the other people in the organisation have to be related in some structural way so
that their work can be effectively coordinated and controlled. The structural relations
are instrumental in the behaviour of employees at work.The structured relationship is
the basis of formalised policies, procedures, organisational culture, hierarchical
authority and responsibilities.

Technology :Technology has its own behaviour and functions. It has a significant
influence on work, the work environment and working relationships. Better work is a
source of satisfaction to the employees. Technology results in better work, because it
incorporates technical skills which encompass the ability to apply specialised
knowledge. When people develop their technical skills, they get satisfaction at work.
Interpersonal roles, informational roles and managerial functions are improved with
the use of technology.

Environment : The internal and external environment of the organisation creates a

certain type of work behaviour. The environment has its own behaviour which
influences the people’s behaviour at work. Government policies, social systems,
religious beliefs, family, economic conditions, national philosophies, employees’
psychology and other factors inside and outside the organisation have a mutual
influence on each other’s behaviour. The-behaviour of an organisation cannot be
segregated from the behaviour of the environment.