Beruflich Dokumente
Kultur Dokumente
Ingalsbe, MBA
S E N I O R A C C O U N T E X E C U T I V E /S AL E S D I R E C T O R
EXECUTIVE Self-motivated, decisive, and hands-on account manager with a customer-focused, cost-oriented approach.
PROFILE Analytical and top-performing sales executive with 20 years’ experience in driving commercial and industrial
account revenue and profit growth through strategic planning and marketing; integrating sales, service and
support of advanced technologies; and providing custom-designed solutions for client’s products and
services. Known for driving revenue growth in a highly competitive marketplace. Impeccable ethics and
integrity.
SALES A pro-active rainmaker, with an entrepreneurial-ownership attitude, who believes remarkable account
executives:
LEADERSHIP
Create interdependent client relationships focused on long-term and short-term goals
INSIGHTS
Present solutions that fit stated technical requirements and answer unspoken client needs
Understand client’s corporate culture and establish a strategic, competitive partnership
Negotiate candidly, developing a healthy business outcome for both client and company
REVENUE AND Attained revenue growth goals of $7.5M by increasing new business by $3.6M and $3.9M in back-logged
NEW BUSINESS business within 34 months, shifting gross profit margins from -23% to 17%
GROWTH Expanded account base by $3.0M winning 4 new clients in 2.5 years. Diversified client base in new
market sectors: Instrumentation, Medical, Communications, Transportation, Avionics and Defense
Penetrated client base by expanding customer interactions to include high-level decision-makers in
Production, Design, Quality and Purchasing via industry contacts, LinkedIn Sales Navigator, and
Data.com Databases
Increased Gross Profit Margins to 19% over 18 months with orders up to $2.5M. Ensured Internal
engineering and manufacturing process achieved or exceeded the customer’s contractual requirements
to meet organization’s targeted gross profit
Managed annual sales revenue of $6.0M and achieved a 90% on time delivery performance by prioritizing
and responding to customer service requests
Reached year over year sales growth of $1.0M annually for 3 years, personally achieving 85% of annual
sales goals of the company
Spearheaded implementation of sales growth strategy by developing new business with 15 new major
accounts within first year
Created and analyzed sales trends for 10 product lines to 50-100 accounts. Determined if sales targets
to O.E.M. accounts were best supported via direct or distribution sales channels. Periodically reviewed
business goals and renegotiated contracts as deemed appropriate. Revitalized customer service support
by training distribution and manufacturers’ representatives on contract requirements/issues.
Leveraged relationships with OEM Design Engineers and Operations Support, Manufacturers
Representatives, Suppliers to identify applications and track the progress of the project from the
beginning of the design cycle through production launch.
ACCOUNT Reduced $500,000 of 90-day old receivables to standard net 30-day terms by streamlining the purchase
M ANAGEMENT orders, sales orders and billing processes
Eliminated a six-month-old $100,000 return material backlog by clarifying warranty standards. Increased
revenue for resulting non-warranty repairs
Implementer of 1,000 client contacts and sales prospects into a Salesforce Worklow.
Led the entire sales/customer cycle from qualifying of accounts to presentation/contracts to design and
account management
Managed account design and delivery commitments through integrated working relationships with
manufacturers’ representatives, O.E.M.s, and electronic distribution
SALES TEAM Led internal project team in new product development which resulted in 10 new accounts and $4.0M in
DEVELOPMENT annual revenues
Developed tools that collected cost accounting data to create better pricing models for proposals as well as
capture direct manufacturing costs to be used by sales team for custom design and manufacturing projects
Spearheaded interdepartmental, production launch activities and on time delivery performance for a $3.0M
client
Trained sales team, increased sales proposals to 20-30 per month, improved receivables cash flow on
delinquent invoices, and guided a process that captured costs for engineering changes. Initiatives increased
sales by $1.0M annually
Improved department processes to support existing $16.0M in business. Worked with manufacturers’ reps
to increase business base in the Northeast U.S.
Led field service repair group in identification and elimination of non-value-added warranty activities
recouping $50,000 in warranty revenue
Structured business development to comply with ISO 9001: 2008 procedures and IPC-A-610 Workmanship
CUSTOM Standards
ELECTRONIC Qualified prospective clients by verifying that design/manufacturing specifications were compatible with
MANUFACTURING equipment and design capabilities and complete enough to prepare fixed price proposals
AND ELECTRONIC
DESIGN SERVICES Spearheaded interdepartmental, production launch activities and achieved a 90% on time delivery
performance. Achieved shorter delivery cycles by expediting client requests and resolving internal resource
conflicts.
Exceeded client expectations for quality and delivery performance by facilitating the completion of
procurement and manufacturing operations
Qualified prospective Instrumentation, Medical, Communications, Transportation, Avionics and Defense
clients for compatibility with internal design, manufacturing and quality systems. Reviewed client’s
documentation prior to submission to the quoting department for any omissions of critical drawings or
specifications
Directed compliance of contract requirements while leading approximately 10 change orders per month in
on-going manufacturing projects. Renegotiated contracts to capture direct cost increases due to revisions
CAREER
DEVELOPMENT September 2016 – December 2017
Territory Manager (NC, MD, PA, VA, DE)
Genie Electronics Co., Inc., York, PA
An ISO 9001: 2008 Certified Electronic Manufacturing and Design Services Provider of Printed Circuit
Board Assemblies, Cable Assemblies and Wire Control Products and Electro-Mechanical Products.
Primary role is that of Business Development of new accounts and secondary support to stabilize the
relationships with existing accounts.
EDUCATION Strategic Leadership, 6 credits towards Doctorate. Regent University School of Leadership Studies, 2002
MBA, Regent University School of Business, 1998
BA Business, Towson State University. Transferred credits to MBA Program, 1994