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TOWERS

• Monopole Tower Collapse


• FCC Reverse Auction Effects
• Public Safety Tower

ANTENNA SITE
CONSTRUCTION
• Building a Site
• Raw Land Multitenant Site
• Wet Weather Construction

BUSINESS &
MANAGEMENT
• Ten Wireless Deployment Mistakes
• Seven Habits for Networking
• Why You Need a CSO
February 2016 /// Volume 13 /// No. 02
Antennas

agl magazine
February 2016
02
Editorial Comment

Below Ground Level


The magazine’s name, AGL, stands for lamps and building walls). With the new
above ground level. Chosen to reflect antenna, a base station is incorporated Exec. Editor/Assoc. Publisher
Don Bishop
its coverage of cellular into existing cable manholes of landline 913.322.4569
and sometimes infrastructure. The antenna is embed- dbishop@aglmediagroup.com
broadcast towers, ded into the ground in the immediate Copy Editors
the name is based vicinity by way of a core drilling and is Martha Collins
Meaghan Shaw
on the FAA’s and not visible. A lid over the antenna re-
Contributing Editor
the FCC’s desire to sembles a manhole cover and is strong J. Sharpe Smith
know how high a enough to withstand heavy vehicles. 515.279.2282
ssmith@aglmediagroup.com
tower is above ground The antenna is compatible with
level. Another reason for the name is multiple-input, multiple-output Art Director Brian Parks
Graphic Designer Courtney Duggan
to place it near the top in lists that are (MIMO) communications, the simul- Riverworks Marketing Group
423.710.3866
in alphabetical order. Yes, that was part taneous use of several transmission
of the discussion in 2004. and reception antennas that improves AGL Media Group, LLC
Richard P. Biby P.E., CEO/Publisher
The name notwithstanding, much coverage and capacity. 540.338.4363
of what’s important to towers takes I suppose the antenna actually is rbiby@aglmediagroup.com

place below ground. Examples include almost at ground level and not much Rick Heilbrunn, COO/CFO
rheilbrunn@aglmediagroup.com
foundations and conduits for electrical below ground level, but it’s more fun
power, telephone connections and fi- to say it’s below ground level and Advertising Sales
Mercy Contreras
ber-optic cable, the latter becoming works anyway. 303.988.3515
increasingly important for backhaul mcontreras@aglmediagroup.com
John Celentano
as data traffic volumes increase. Towers and Antenna Sites 443.900.0048
jcelentano@aglmediagroup.com
Thanks to Kathrein, a Rosenheim, Let’s not give up on towers too
Germany-based manufacturer, now soon, though. This issue boasts sev- Advertising Coordinator
Karen Clark
antennas are going below ground. The en articles about towers and antenna 303.979.0621
idea could seem to be as laughable as site construction. kclark@aglmediagroup.com

a shielded antenna once promoted as This year should see wireless carriers Circulation Manager
circulation@aglmediagroup.com
a solution to the problem of radio using a combination of cell-splitting,
noise. But, no, these in-ground anten- which could lead to tower construction, Corporate Office
AGL Media Group, LLC
nas already have been put to use in a along with small cells, in-building wire- P.O. Box 2090
trial conducted in Bern, Switzerland. less and distributed antenna systems, Ashburn, VA 20146-2090
703.594.8500
The antennas, named Kathrein which rely less on towers.
Press Releases and Advertising Materials
Street Connect, are designed to help Yet to be seen is the effect of the FCC’s press@aglmediagroup.com
mobile communications networks incentive auction, which could lead to a
Subscription Information
increase their capacity limits at reshuffling of broadcast towers. To subscribe online, go to:
highly frequented hotspots such as www.aglmediagroup.com/signup
pedestrian zones.
To subscribe by mail:
Kathrein collaborated with mobile AGL Magazine Circulation Department
network operator Swisscom to develop P.O. Box 2090
Ashburn, VA 20146-2090
the in-ground antenna for use in addi-
tion to macrocells (towers and rooftops) Don Bishop, Executive Editor Copyright ©2016. AGL Media Group, LLC.
and microcells (antennas on street dbishop@aglmediagroup.com All Rights Reserved.

aglmediagroup.com
003
Contents

February 2016 /// Volume 13 /// No. 02

FEATURES DEPARTMENTS
10 Dorothy Brunetti’s Secret to 3 Editorial Comment — Below Ground Level
Cell-tower Success By Don Bishop
By Mike Harrington
6 Publisher’s Note — If I Were a Betting Kind
14 The (Cable) Wire Behind Wireless: of Guy
Time Warner Cable Business Class and By Richard P. Biby, P.E.
Cell Tower Backhaul
By Travis Reynolds 8 Guest Opinion — Please, Can We Kill “5G”?
By Iain Gillott
18 Delivering Mobile Data Indoors and Out
By Prof. Jie Zhang 90 Buyers Guide — Quick-Guide to Tower and
Antenna Site Construction Companies
22 Acclaim for the Late Connie Durcsak,
UTC President and CEO 98 Product Showcase — Safety
By J. Sharpe Smith 102 Advertiser Index
24 Remembering Jay Kitchen, Former 102 Professional Directory
PCIA Leader
By J. Sharpe Smith

52 AGL Tower of the Month — BUSINESS & MANAGEMENT


Mountain Top, Pennsylvania
Photography courtesy of Reese Tower Services 78 Ten Wireless Deployment Mistakes to Avoid
By Andrew Sheridan

82 Seven Habits of Highly Effective Networkers


TOWERS By Andy Singer

40 Monopole Base Weld Toe Cracks and Why 84 What Is a CSO, and Why Does Your
They May Collapse Your Tower Company Need One?
By Brian R. Reese, P.E., CWI, and David W. Hawkins, P.E. By Chuck Reaves

54 How the FCC Reverse Auction Could 86 Five Essential Traits Every
Affect Your Tower Entrepreneur Needs
By Don Doty By Randy H. Nelson

58 Case Study: A Tower for Public Safety 88 Three Presentation Mistakes That Kill
and Public Good Your Message and Bore Your Audience
By Ed Myers By Mark A. Vickers

AGL Magazine (Above Ground Level) is published 12 times a year by AGL Media Group LLC, P.O. Box 2090, Ashburn, VA 20146-2090, and is
mailed free to qualified individuals in the United States of America.
POSTMASTER: Send address change to AGL Media Group Circulation Department, P.O. Box 2090, Ashburn, VA 20146-2090.
Interested in advertising with AGL Media Group’s magazines, website or e-newsletters or sponsoring AGL Regional Conferences?
Visit www.aglmediagroup.com/advertise for information.

agl magazine
February 2016
004
SAFETY
26 RF Safety Awareness Training:
Who Needs It and Why
By Andy Singer

30 The OSHA Files —


Why Thomas C. Owens Died
By Dr. Bridgette Hester

34 Workplace Violence: Putting Employers on


the Horns of a Dilemma
By Mark A. Lies II and Craig B. Simonsen

ANTENNA SITE CONSTRUCTION


62 Building a Raw Land Multitenant Site
By Michael Mitchell

66 Building an Antenna Site


By Michael Purpura

70 Wet Weather Breeds a Creative Solution


to Cell Site Construction
By Benjamin Horvath

72 The Challenge of Forecasting Site


Acquisition (And What To Do About It)
By Tom Leddo

aglmediagroup.com
005
Publisher's Note

If I Were a Betting Kind of Guy


The fine folks at Re/Code, a technol- undesirable as additional, smaller some of the data rates that are or
ogy news, review and analysis web- sites are increasingly needed to ex- will be necessar y and with the
site, should be a bit embarrassed at pand the network’s data traffic- amount of spectrum Sprint has
the stir they caused by saying handling capacity as the number of available to use with microwave,
Sprint was going to the network’s subscribers grows and microwave networks may not de-
take its equipment as subscriber need for throughput liver all of the necessary capacity.
off of a number of grows. There will always be a car- Either way, someone leasing space
Crown Castle and rier that doesn’t need to have equip- on a tower for microwave equip-
American Tower ment on the same sites year after ment has a positive effect for the
sites and put it on year. Tower companies will always tower owner.
government-owned lose a few tenants. One can hope The wireless carriers’ four-front
properties instead. This that the tenants they add will more war to capture customers from each
is part of Sprint’s larger $2.5 billion than make up for the few they lose. other at any cost is heating up. Un-
cost-cutting initiative undertaken It’s called turnover. It’s fine. Noth- limited streaming on AT&T, and
in an effort to meet the carrier’s tar- ing to see here. Move on. Verizon discussing going back to
get of reducing network operating At any given time, one or more of some form of unlimited data, un-
costs by $1 billion. The website’s the carriers will have a plan to reduce limited voice and discounts for
article cited no sources and instead costs by moving equipment off of watching video ads will help to in-
was phrased as “Re/Code has some towers or by pressing tower crease the need for backhaul and
learned.” The article was shortsight- companies for better deals. If there more network capacity. Increased
ed and lacked substantive details. It were a better way to do things, I be- capacity always equals additional
caused a hiccup in the stock prices lieve the chances are good that a car- antenna locations. Go for it, carri-
of both companies; however, things rier or a tower company would have ers! It’s all good with us!
quickly got back to normal. What discovered the competitive advan- I’m gearing up for the NATE
surprised me about this was that, as tage long ago. Meanwhile, it’s nice to Unite convention. I make it a special
Sprint later clarified, the carrier is see that carriers and tower compa- point to attend NATE and keep cur-
doing nothing other than what any nies continue to swap employees rent with the issues and technolo-
other network operator is doing. It’s from time to time (intentionally or gies. I never fail to learn something
looking for expense reduction, rev- not), and it really helps everyone to new, and I always manage to get a
enue growth and a way to keep more get the best ideas to the table. hands-on update with safety equip-
money in it’s own pocket. That’s just Regarding backhaul, the desire ment, personal protective equip-
good business. to cut the cost of backhaul and not ment and cables. Please reach out
Any RF engineer will tell you that pay competitors for backhaul is ahead of time if you would like to
a wireless carrier is always examin- another business basic. With the discuss anything in person in New
ing its network and looking for the increasing density of fiber-optic Orleans. I’m always interested in
best coverage, capacity and use of cable service and Sprint’s particu- scheduling personal meetings.
radio-frequency spectrum. That ob- lar strength in denser urban areas,
jective has been accomplished it would seem more natural that
through the use of macrocell sites, using either its sown fiber in mar-
and probably will continue that way kets where Sprint has it or using
for some time to come. A percentage microwave for backhaul in other
of the macrocell sites will become places would make sense. With

agl magazine
February 2016
006
NETWORKBUILDING.COM

d e v i l
p the
I kee
of the
out ils.
deta

At NB+C, we are truly obsessed

with keeping promises. We’re

consumed by getting every

little detail absolutely

right, every step of

the way. We are

in this business to

make things happen,

totally committed to

the needs of our clients.

S I T E D E V E LO P M E N T + E N G I N E E R I N G + CO N ST R U C T I O N

aglmediagroup.com
Mary Devlin, Site Acquisition Specialist, Site Development

07
© 2 0 1 5 N E T WO R K B U I L D I N G + CO N S U LT I N G , L LC .
Guest Opinion

Please, Can We Kill “5G”?


By Iain Gillott

I have had a lot of discussions re- The technologists will tell you that that a few operators will brand
garding 5G with vendors and mo- real 5G is IMT-2020, just as the these new services as 5G. By the
bile operators. What stands out real 4G systems were defined by time we get to commercial ser-
more than any new technology, air t h e I M T- 2 0 0 0 s t a n d a rd s . O f vices based on IMT-2020, we may
interface or spectrum is the gen- course, this did not stop some op- be marketing those services as 7G.
eral level of confusion and lack of erators from labeling highly de- An easy way to avoid confusion
definition. iGR is in the veloped versions of earlier and to allow some marketing dif-
process of writing a technologies as 4G, which led to a ferentiation among service pro-
report on 5G and general level of confusion with vider offerings is simply to not use
what it means for consumers as to what was and the name 5G for the consumer
the industry. To what was not 4G. services based on IMT-2020. Get
do this, we first We are headed down the same more creative. And if a mobile op-
had to define what path with 5G. Follow the stan- erator decides to jump the gun and
5G means to us and dards, and you will see that it is offer 5G that is not really 5G ser-
which technologies are unlikely that 5G IMT-2020 will be vices, then resist the temptation
included. Talk to five people about deployed before (you guessed it) at all costs to follow them with a
5G and what it is, and you will get 2020. But some of the new fea- me-too branded product.
at least seven answers. tures of the next LTE releases 5G will be about high speeds,
So why do I suggest that we meet some requirements of the lower latencies and denser net-
should kill “5G”? We are referring 5G use cases, and so it is likely works. Just as some operators
to the name, not the have started to use dif-
technolog y. T hat 5G ferent branding for
will naturally evolve their AWS LTE ser vices,
from the current 4G the same can be done
systems is not really in with 5G. And then we
question. (There is de- can move for ward past
bate about which air IMT-2020 without ma-
interface will be used, jor hang-ups and confu-
but it seems generally sion ab out the 6G (is
accepted that later re- that a new Samsung
leases of LTE will be Galaxy?) and 7G evolu-
included.) And certain- t i o n s . S o i t ’s t i m e t o
ly there are specific re- drop the G and get cre-
quirements that the 5G ative with the product
systems must meet. and ser vice naming.
But what we need to
be careful of as an in- Iain Gillott is the founder and
dustry is the use of the president of iGR and iGR Semi-
term “5G” in marketing conductor Research. His email
and product promotion. address is iain@igr-inc.com.

agl magazine
February 2016
008
NEW FEATURE
SPOTLIGHT

Data
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aglmediagroup.com
09
Profile

Dorothy Brunetti’s Secret to Cell-tower Success


By Mike Harrington

Using contractors helps to keep costs low. Education, dedication and determination
contribute to overcoming obstacles.

Dorothy Brunetti, CEO of Clear Signal said she still believes that there are with all aspects of marketing and ful-
Towers (CST) in Richmond, Virginia, some obstacles for women running filling the needs of our investors.”
isn’t the only woman in America who tower companies and in many disci-
runs a tower company. As it turns out, plines throughout the wireless indus- Secrets to Her Success
at least one or two other women head try. “For example, in the areas of Before taking the leap into the cell-
firms among the top 100 U.S. cell- management, zoning and legal/real tower building and management
tower companies. estate, I believe great strides have been business, Brunetti spent many years
However, it is possible that Bru- made, but not so much in the areas of in the wireless industry, spanning
netti — who founded her own firm engineering, construction and execu- a wide range of responsibilities
from scratch (itself a rarity) — may tive-level positions/small business mainly focusing on tower develop-
be the only woman tower-company owners,” she said. “I believe the num- ment and operations. Her cellular
CEO to employ another woman (Too- bers speak for themselves regarding business career began when she
tie Hudgins) as her second-in-com- this issue. I also believe that any ob- started selling cellphones and pag-
mand chief of operations. Before stacle can be overcome with education, ers in Indianapolis in 1997. “I moved
founding CST, Brunetti prepared for dedication and determination.” to Virginia in 1998 to help my moth-
the tower business by learning from Working alongside Brunetti, CST er with the family restaurant busi-
another woman, Jackie Horvath, an Director of Operations Tootie Hudgins ness after my father passed away
industry pioneer who’s built and sold has a varied background with wireless unexpectedly,” she said. “We sold
hundreds of cell towers over the years. carriers PrimeCo, Ntelos, Nextel and the restaurant in 1999, and I want-
Horvath, perhaps the only other AT&T Mobility, garnering skills rang- ed to get back into the wireless in-
woman in America to found a cell- ing from construction to leasing/co- dustry, and I was offered a position
tower company, started Horvath location and zoning to project with a small company that consult-
Communications of South Bend, In- management. Brunetti and Hudgins ed with counties reviewing cell-
diana, in 1996. have 30 years of combined telecom tower applications, and the rest, as
Brunetti has seen the landscape experience. “Tootie has only been with they say, is history.”
change for women through the years me for about two years,” Brunetti said. The secret to Brunetti’s suc-
and especially in the past five, but “In CST’s infancy, I tried to get by with cess seems simple enough: She
said she would like to see the playing administrative help, and as the busi- displays a remarkably positive at-
field level a little more in other dis- ness grew, I realized we needed an titude, a hard-work ethic, a confi-
ciplines. “For years I sat in the In- individual with industry knowledge dent, easygoing disposition and an
dependent Developers Forum at that complemented my weaknesses aptitude for getting things done. A
PCIA – The Wireless Infrastructure and strengths. Tootie is very detail- graduate of Penn State University
Association, and was the only fe- oriented and is great with leasing, who, in 2009, earned an MBA from
male CEO in the room,” she said. billing and day-to-day project manage- Strayer University, Brunetti said she
In spite of advances for women in ment. I am more of a people person inherited her entrepreneurial work
the industry over the years, Brunetti and big-picture type individual dealing ethic from her father, Joseph, who

agl magazine
February 2016
010
founded the family-owned and -op- Customers and Cell Sites said. “They know the local jurisdic-
erated business, Brunetti’s Italian Clear Signal Tower hires site-acquisi- tions and what it takes to build a good
Restaurant, in West Virginia. tion specialists on a contract basis to site in that jurisdiction. A seasoned
Although Brunetti credits her find possible sites for new tower de- site-acquisition specialist knows that
dad, the chef and business owner, velopment. “I find local people with a in Virginia, we avoid water and Civil
for her entrepreneurial spirit, she few years’ experience are the best and War placards. Nobody wants to have
said she believes her determina- worth their weight in gold,” Brunetti $50,000 in development cost and eight
tion and business acumen actu-
ally came from her mom. “My drive
came from within, obviously, but
watching my mother run the guts
of a business and raise four chil-
dren was something to behold,”
she said. “Also, I believe the fact
that I have three older brothers
gave me the thick skin and com-
petitive edge to work in our indus-
try and be a business owner.”
In 2000, Brunetti went to work
for American Tower as a zoning
manager. “I received crash courses
in zoning, sales and project man-
agement,” she said. “I worked on
projects for Alltel and Nextel, and
then eventually the development
Find out why we protect more tower
of raw land sites. In 2004, I needed owners than any other agency.
a change and decided to try my Call 410-480-4413 or 410-480-4423,
visit www.bbt.com or email
hand at consulting and working David Saul at dsaul@bbandt.com or
with the carriers. I did leasing and Kimberly Calhoun at
zoning for Verizon’s EVDO project kimberly.calhoun@bbandt.com

and AT&T’s 3G.”


In 2006, Virginia Capital
Par tners, a private equity group,
called Brunetti about an oppor-
tunity: The company was inter-
ested in building a small portfolio
of towers with someone with Bru-
netti’s background. “I jumped at
the opportunity, and in 2007 I
became the CEO of Clear Signal
Towers,” Brunetti said. “I have
always believed that growing up
The Wireless Infrastructure Association
in the restaurant business pro-
vided me the right mindset to
build a small company.”

aglmediagroup.com
011
Profile

months of your time invested in a towers for municipalities falls out-


site only to find it is in the middle side of Brunetti’s business model,
of wetlands.” her company has provided space for
According to CST’s website, “Our local government to put E-911
staff puts the needs of the customer equipment on several sites in the
as the top priority. Our ultimate goal CST portfolio. “I believe that devel-
is to understand the unique issues of oping infrastructure for munici-
our clients and deliver a turnkey suc- palities is a niche business, and I
cess story every time.” However, find- know a few folks who have capital-
ing customers is perhaps a tad easier ized on it and done it well,” she said.
than finding cell sites in the cell-tower “However, it was just never part of
business, according to Brunetti. That’s CST’s original business model.”
because the tower industry is unique In addition to sticking to her niche,
in that it has a captive audience. Brunetti has found that keeping her
9 out of 10 wildfires are caused
So far, the top two wireless carriers, business lean keeps her firm success-
by humans.Which means 9 out
of 10 wildfires can be prevented. AT&T Mobility and Verizon Wireless, ful. “The most employees I have ever
So if you see someone acting have been CST’s biggest customers. had is two,” she said. “I have always
irresponsibly, step in and make “Each tower company determines how tried to keep overhead low, and using
a difference. Learn more at much geography it wants to cover or contractors on an as-needed basis
SMOKEYBEAR.com. how big it wants to be,” Brunetti said. helped me consistently keep my op-
“Meanwhile, each carrier has delin- erating cost lean.” CST uses mainte-
eated lines or licensed spectrum areas nance subcontractors for lawn care
in which they operate. For example, and for towers that have to be lighted
in the Richmond, Virginia, basic trad- per FAA regulations.
ing area, several carriers hold spec- When asked whether she runs any
trum licenses. You need to market side businesses — such as the other
your sites to those folks.” real-estate, motel or self-storage-unit
According to Brunetti, developing businesses common to tower com-
a business model prior to starting pany owners, Brunetti said: “No. I
the company was the key to her firm’s cannot imagine running more than
success. “A business model serves as one company at a time, but I have
a road map to your final destination, learned to never say never.”
which is, hopefully, success,” she said. CST sold its first batch of towers
“When I first started out, a couple of to SBA Communications in October
folks wanted CST to manage and 2015. “ The sale process was an
market their buildings or rooftops amazing experience, and I continue
for antenna placement. I became re- to learn so much every day,” Bru-
ally excited at first, and later it just netti said. “At this point, I am not
became a hindrance. Managing roof- sure what the future holds for CST,
tops was not in our original business but the possibilities are endless, and
model, and it was taking time and I am excited to see how the next
energy that should have been placed chapter in my book will read.”
on building sites that fell within the
original CST business model.” Mike Harrington is a freelance writer in
Similarly, although building Prairie Village, Kansas.

agl magazine
February 2016
012
aglmediagroup.com
013
Backhaul

The (Cable) Wire Behind Wireless:


Time Warner Cable Business Class and Cell Tower Backhaul
By Travis Reynolds
An unexpected player has a major role in delivering mobile traffic.

Over the years, a very large, well- Time Warner Cable is among the revenue for commercial services has
known company has quietly es- largest providers of video, high- grown more than $100 million for 17
t a b lished itself in the mobile speed data and voice services in the consecutive quarters.
communications industry. United States, connecting more In other words, it’s a booming
Time Warner Cable, through its than 15 million customers with en- business for the cable giant.
commercial ser vices division, tertainment, information and each It was in the mid-2000s that ex-
Time Warner Cable Business Class other. TWCBC offers a full comple- ecutives at Time Warner Cable de-
(TWCBC), has successfully used ment of business communications cided to begin evaluating the role its
the company’s robust, nationwide tools to small, medium-sized and fiber-optic network could play in pro-
network to help meet the growing enterprise-sized companies, includ- viding services for the mobile industry.
needs of mobile network opera- ing Internet, voice, television, net- “When we decided to get into the
tors and their end users. Today, work and cloud services. cell tower business, we went through
it provides cell tower backhaul about 18 months of just looking at
services throughout the country, Standing Up the Tower Business the opportunity and understanding
and this year will approach near- Founded in 1998, TWCBC serves more if our plant was capable of the tech-
ly 20,000 towers. than 700,000 business customers and nical requirements and planning for
Widely known as the cable com- has continued to be a major growth how we could optimize our ef-
pany people have in their homes, engine for the overall company. In fact, forts,” said Thane Storck, group

Thane Storck, group vice president, carrier


A Time Warner Cable Business Class technician examines equipment at a cable headend. services, Time Warner Cable Business Class.

agl magazine
February 2016
014
Time Warner Cable Business Class has fiber assets deployed in close proximity to thousands of buildings, enabling rapid installation. Its more than
150,000 route miles include cell towers and placements on and near net buildings in 31 U.S. metro markets.

vice president, carrier services, TWCBC. Los Angeles to New York City and from parking lots to the side of the road,
“We quickly realized the very large from Milwaukee to Dallas, we help and often in the middle of a cornfield.
and very real potential of leveraging our ensure wireless calls are clear, mo- It’s our reach, our established network
existing, robust fiber network to de- bile device data is readily accessible coverage, that makes us such a valued
liver a piece of the mobile network back- and videos play without buffering.” partner for the wireless providers.”
bone,” Storck said. “We’re in 29 states As a cable company, TWC operates To meet the rigorous, mission-
and 31 U.S. metro areas. So there was a robust and dense fiber-optic network critical bandwidth demands of next-
a good chance that our network was in its service area, which means the generation mobile devices on 4G
already in areas where the cellular pro- network is readily available to connect LTE and LTE+ networks, the com-
viders were looking for more capacity.” cell towers that are often miles and pany’s reliable Ethernet or lit wave
It’s those two components — miles apart. According to Storck, the solutions can scale up to 10 Gbps.
coverage and capacity — that al- fiber builds can be anywhere from a As is often the case with advanced
lowed TWCBC to have such a large few hundred feet to three or four miles. network construction, instead of a
effect and, in January 2008, the “In most of the areas we serve, our straight line, the towers are typi-
company’s first tower went active. coverage is widespread,” Storck said. cally connected by a ring of fiber-
“Although we may not be everywhere, optic cable where several towers are
Location, Location, Location — especially as you get to the outer range looped together to a TWCBC hub.
and Strength of our network and into more rural ar- This ensures redundancy, so if one
“We’re active in cell tower backhaul eas, if we are at least nearby, we can do network is damaged, there’s another
distribution in every one of our op- the necessary construction to complete network to seamlessly take its place
erating regions,” Storck said. “From the connection. Towers are everywhere, and customers won’t be affected.

aglmediagroup.com
015
Backhaul

A Time Warner Cable Business Class technician makes a connection to aerial cable.

“The key in our planning is to make asked to help overcome this need. locations where small cells can be
sure our network has enough capac- “The question we often ask ourselves placed, as well as the field staff to
ity in its infrastructure to deal with is, ‘How do we stay out ahead of it and complete the necessary work. In ad-
the ever-growing demands of voice, what advances are available to squeeze dition, most of this physical plant
data and video, so the days of drop- more from the network?’” Storck said. already has power that could be
ping calls or buffering video are long “We work very hard to focus on the made accessible.
gone,” Storck said. future and ensure we’re there for our “Small cell is an area of great in-
clients when they tip their scales or terest that we are closely monitor-
Planning for the Future enter into a new, underserved market.” ing,” Storck said.
Within the mobile industry, there One area where TWCBC is able to In the meantime, the company is
seemingly exists an always-expand- stay ahead of demand is supporting focused on maintaining and growing
ing thirst for capacity. Through work- clients looking for small cell solutions. its stake in cell tower backhaul services.
ing with some of the world’s top Its advantage is network reach and “As with most of the digital world,
cellular companies, TWCBC is often accessibility to real estate and power. the pace of change and innovation
“Outside of the obvious network in the mobile community requires
capacity needed to accomplish small that we execute on our overall strat-
cell, which we have, our decades- egy, but remain nimble enough to
long work of constructing a physical redirect efforts to mirror the moves
plant with readily available power in the industry,” Storck said.
makes us a natural partner for the
service providers,” Storck said. Travis Reynolds is director of pub-
The TWCBC physical plant would lic relations and business services
At an installation site, a technician draws
include things such as utility poles, a t T i m e Wa r n e r C a b l e. V i s i t
cable for an outdoor run.
hub stations and other accessible https://business.twc.com.

agl magazine
February 2016
016
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017
Mobile Data

Delivering Mobile Data Indoors and Out


By Prof. Jie Zhang

RF planning tools play an essential role in the design of cellular networks and increasingly need to offer
greatly enhanced functionality, flexibility and cost effectiveness if cellular networks are to meet the emer-
gent needs of the hetnet era.

The original purpose of a mobile net- performance modelling is essential if different people. Perhaps the most
work was to provide voice coverage we’re to take the guesswork out of un- common interpretation involves a
when users were away from their of- derstanding how these different types network that’s comprised of a range
fices or homes. This objective was of infrastructure will work together to of different cell sizes: macro, micro
well served by outdoor macronet- create the desired, seamless customer and femto or small cells. Capacity, or
works, which could largely be planned experience. Independent models of more specifically spectral efficiency,
using straightforward outdoor RF indoor and outdoor, radio access net- is maximized when the different-
coverage analysis. The shift to mobile work (RAN) and backhaul, radio-fre- sized cells all use the same carrier
data has driven usage indoors, and quency (RF) performance and service frequency, but this leads to a complex
today this represents an estimated performance factors cannot take ac- interference environment that de-
80 percent of total mobile data con- count of their overall interaction and mands coordination of technologies
sumption. The default planning posi- will therefore be implicitly inaccurate. such as enhanced inter-cell interfer-
tion adopted has been an outside-in This has the potential to greatly ence coordination (eICIC) and coor-
approach, where outdoor macrocov- affect the profitability and success dinated multipoint (CoMP).
erage penetrates into buildings. of network operators and their part- This managed interaction implies
But with subscriber densities in- ners. In the early days of the voice that RF planners should simultane-
creasing, the traditional one-size-fits- coverage rollout, signal strength ously analyze the different components
all outdoor macronetwork model is plots alone provided a good indica- of the hetnet as well as any supporting
being supplemented with small cells, tor of end user quality of experience. coordination technologies.
distributed antenna system (DAS) However, in today’s capacity-limit- Small cells deployed close to con-
networks and Wi-Fi to both increase ed data paradigm, interference, sumers, indoors or at street level,
capacity and improve indoor coverage loading and types of service must will increase capacity and coverage
depth. These systems must all work all be taken into account in order to depth, but also will introduce the
together in the heterogeneous net- understand what the end user ex- new challenge of small cell backhaul.
work to deliver good experiences perience will actually be. And al- Identified by operators as one of the
wherever consumers are — and for though network density and main barriers to deployment, small
an ever-widening range of different complexity must scale to meet de- cell backhaul is a part of the hetnet
service types and applications. mand, revenue will not, and so new and will need to be jointly designed
This requires careful RF planning and more cost-effective processes and optimized alongside the radio
to model outdoor and indoor environ- must be introduced in order to access networks.
ments and their joint propagation maintain profitability.
patterns in order to understand how Looking Outside In
the different network components The Complex Hetnet The growing demand for mobile
interact and interfere. The heterogeneous part of the term data is driving changes in the shape
A holistic approach to network hetnets can mean different things to of radio access networks. Data

agl magazine
February 2016
018
services are more capacity hungry leading to a loss-making situation. room for innovation and increased
than voice and text, and the major- However, equipment vendors operational efficiency. RF planning
ity of consumption today tends to and analysts have pointed out the will need newer and more integrat-
be indoors rather than outside. flaws in this simplistic analysis. ed processes for all the different
Demand growth is slowing, capac- teams involved throughout the de-
Loading, Scalability and Cost ity will mainly be constrained by sign, deployment, maintenance and
Data is greedy and will consume as capital, and there is still plenty of optimization life cycle.
much network capacity as it can
take. The result is that networks
today are capacity-limited, and the
user experience therefore depends
on loading — the number of other
users they are sharing with and the
types of data service in use.
Scalability is becoming increas- WANHO Continues to be Grounded in Customer Satisfaction
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cludes RF planning. Self-organizing
network (SON) technologies are
being incorporated into equipment,
but RF planning is still much need-
ed to design cost-effective hetnets.
A high degree of automation of RF
planning tools is needed to find
enough engineers to install an in-
creasing number of small cells and
keep service cost low. Although au-
tomation will never give perfect
results, it will need to be good
enough to quickly identify the
amount of infrastructure needed to
meet expected consumer demands
across an area that comprises both
outdoor and indoor environments.
The consumers’ apparent willing-
ness to pay for mobile connectivity
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aglmediagroup.com
019
Mobile Data

Equipment vendors need to un- infrastructure themselves, becom- pipe” connectivity characteristic of
derstand and demonstrate how their ing providers of leased capacity to the Internet and IP. Both operators
technology meets network opera- operators. Network operators in and OTT players are also negotiat-
tors’ performance requirements and turn are collaborating with OTT ing to arrange prioritized connec-
is within their cost constraints. Op- players to manage the resulting tivity for monetizable services,
erators themselves need a vendor- end-user quality of experience and although some see this as a breach
agnostic comparison of the benefits exploit brands and social network- of net neutrality.
of different techn o l o g i e s w h e n ing and content partners. RF performance prediction tools
a p p l i e d to t h e i r ne t wo r k a nd can be used by service introduction
subscriber base. They also need to Deployment and delivery groups to understand
perform detailed network planning The Small Cell Forum’s view of the whether a service would be viable
to decide exactly where to site the deployment planning process is one under given network and loading
equipment and how to backhaul it. that combines both RAN and back- conditions. The tools must be able
Service groups and over-the- haul in the planning stage and also to model load in terms of varying
top (OT T) players, who provide takes into account the existing user densities across both outdoor
apps or services that bypass tra- macronetwork. Once a network and indoor areas, as well as handle
ditional distribution need to un- design or upgrade has been the types of services that users will
derstand the quality of experience planned, it needs to be transferred be consuming.
that will be achieved over a given to the operations teams for deploy-
network . Finally, the network ment on the ground. Significant In Summary
must be maintained, monitored, effort and costs can be saved if the The rise of mobile data is changing
optimized and upgraded. tools used for planning can direct- the shape of mobile networks. The
ly generate output in a format suit- need for more capacity is driving
Performance Modeling able for these teams. densification while the move to in-
At the center of the life cycle is a The transfer of network designs creased indoor consumption requires
common performance-modelling from the designers to the deployers in-building systems including DAS,
platform on which a detailed de- requires planning tools to be able Wi-Fi and small cell technologies.
scription of the hetnet technology, to provide actionable instructions All of these interfere with each oth-
configuration and environment can to teams on the ground. These out- er and the existing macrocell net-
be built. Each group has its area of puts involve detailing installation work coverage and so need to be
specialized knowledge and associ- and commissioning issues, such as coordinated using hetnet technolo-
ated data assets. Where a common the desired locations of infrastruc- gies such as eICIC. RF planning tools
platform is used, all groups can ture assets, the orientation and will continue to play an essential role
make use of the expertise and ef- alignment of their antennas, as well in the design of cellular networks,
forts of previous users, rather than as power and backhaul details. but will increasingly need to offer
starting from scratch at every stage. Mobile data connectivity has greatly enhanced functionality, flex-
This conservation of effort reduces enabled a diverse range of different ibility and cost effectiveness if
costs and brings value to all parts service types to be delivered to con- they’re to meet the emergent needs
of the life cycle. sumers on the go with widely vary- of the hetnet era.
The traditional roles of equip- ing requirements for the quality of
ment vendors, network operators the connection in terms of the data Professor Jie Zhang is cofounder of
and assurance solutions providers rates and latency. OTT players are Ranplan and chair in wireless systems
are also changing in their scope. entering the fray and developing at Sheffield University in Sheffield,
For example, major equipment ven- robust service offerings that can Yorkshire, United Kingdom. Visit
dors are increasingly managing tolerate the “best effort” or “dumb www.ranplan.co.uk.

agl magazine
February 2016
020
꤀ ㈀ ㄀㔀 匀愀戀爀攀 䤀渀搀甀猀琀爀椀攀猀Ⰰ 䤀渀挀⸀ ⴀ 匀䤀䤀 ㄀㈀开㄀㔀

倀爀漀瘀椀搀椀渀最 琀栀攀 琀攀氀攀挀漀洀洀甀渀椀挀愀琀椀漀渀猀 椀渀搀甀猀琀爀礀 眀椀琀栀 愀 猀椀渀最氀攀 琀甀爀渀欀攀礀 猀漀氀甀琀椀漀渀⸀

䌀漀渀琀愀挀琀 匀愀戀爀攀 琀漀搀愀礀 昀漀爀 愀氀氀 礀漀甀爀 瀀爀漀樀攀挀琀 渀攀攀搀猀⸀


㠀  ⴀ㌀㘀㤀ⴀ㘀㘀㤀  簀 眀眀眀⸀匀愀戀爀攀䤀渀搀甀猀琀爀椀攀猀⸀挀漀洀

aglmediagroup.com
021
In Memorium

Acclaim for the Late Connie Durcsak, UTC President and CEO
By J. Sharpe Smith

As the originator of the DAS Forum, now known as the HetNet Forum, Connie Durcsak put her stamp on the
wireless telecommunications industry. Most recently, she helmed a membership organization for telecom
in the utility industry.

Connie Durcsak, president and sadness the death of Connie Durcsak, Attorney Ed Donohue of Dono-
CEO of the Utilities Telecom Coun- who was a dear friend, a dedicated hue & Stearns worked with Durcsak
cil since 2011, died on Nov. 14, professional and a true leader in the as a founding member of the DAS
2015. She was 50. No cause of wireless industry,” said Jonathan Forum. He described her as a vi-
death was made public. Under her Adelstein, PCIA president and CEO. sionary and charismatic leader who
leadership, UTC expanded its glob- Durcsak may best be remembered was the driving force behind the
al membership and expanded the by the wireless industry as the orig- DAS Forum.
scope of its advocacy, according to inator of the DAS Forum, the mem- “Connie came up with the idea,
Ron Taylor, UTC’s board chairman. bership section of PCIA that has made space at PCIA for it and al-
“She set a new vision for UTC as grown from a handful of members lowed American Tower, Crown Cas-
the source and resource for the in- into the HetNet Forum whose expo tle International and others to create
dustry on all matters related to attracted 750 attendees this year. the DAS Forum,” Donohue said. “She
communications and in- was clearly the driving
formation technologies force throughout that pe-
for utilities, pipeline com- riod. She was the catalyst
panies and other critical that launched the group
infrastr ucture indus - and allowed it to become
tries,” Taylor said. “Her what it is today. We are all
professional leadership indebted to her.”
on utility industry issues A llen Dixon, enter-
such as spectrum man- prise account executive,
agement, cybersecurity H&M NetWorks, was the
and utility modernization first president of the
combined with her ability DAS Forum. He said he
to set the strategic direc- remembered her ability
tion of utility advocacy to bring competitors and
efforts has moved the skeptics together for a
whole industry forward.” common cause.
Before joining UTC, “Connie was a galva-
Durcsak served as an ex- nizing presence in the
ecutive at PCIA – T he industr y,” Dixon said.
Wireless Infrastructure “ S h e h a d a k n a c k fo r
Association for more than drawing people together
a decade. by focusing on their tal-
“We note with great ents and what they had

agl magazine
February 2016
022
in common. When we formed the
DAS Forum — now the HetNet
Forum — Connie took a group of
competitors, skeptics and support-
ers and created a unified coherent
strategy and message. The indus-
try will miss her energy, enthusi-
asm and intelligence. But mostly,
we will miss her.”
Liz Hill, American Tower’s di-
rector of state and local govern-
ment affairs, also is a founding
member of the DAS Forum. “While
Connie will be missed within our
industry for her calm leadership
and boundless enthusiasm for
broadband, what I loved most
about Connie was her passion for
Connie Durcsak (left) and Janet Gill in 2006 at a PCIA convention. At PCIA, Durcsak was ex- her children,” Hill said.
ecutive director of the DAS Forum and senior director of industry services. Gill was PCIA’s
Durcsak is survived by her hus-
director of marketing and member relations. Photo by Don Bishop
band David and two daughters.

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aglmediagroup.com
023
In Memorium

Remembering Jay Kitchen, Former PCIA Leader


By J. Sharpe Smith

As president of PCIA, Jay Kitchen led its transition from representing wireless carriers to representing
infrastructure companies.

Emmett B. “Jay” Kitchen Jr. of Alex- He was inducted into the Wireless Tom Stroup, a former PCIA pres-
andria, Virginia, and Palm Island, History Foundation’s Hall of Fame ident who left the association to
Florida, died Dec. 13 in his Palm Is- in 2007. start Columbia Spectrum Manage-
land home after an extended battle Jonathan Adelstein, president and ment before the association merged
with Parkinson’s disease. He was 70. CEO of PCIA – The Wireless Infra- with NABER and Kitchen became
Kitchen was president of the Per- structure Association, said Kitchen president of the combined organi-
sonal Communications Industry played an instrumental role in shap- zation, said that Kitchen was a tire-
Association (PCIA) from 1994 to ing the modern voice of the wireless less advocate for the wireless
2004. Before that, he was president industry in Washington. industry. “He was extremely knowl-
of the National Association of Busi- “Under his watch, PCIA established edgeable about the industry and
ness and Educational Radio (NA- itself as a leading organization repre- approachable,” Stroup said. “The
BER), which merged with PCIA in senting companies that build, operate organization and its trade show
1994. Kitchen graduated from Vir- and own the nation’s vital wireless grew substantially under his leader-
ginia Technological University with infrastructure,” Adelstein said. “His ship. Having served at the FCC, Jay
a degree in electrical engineering tireless work and dedication to this was appreciative of the awards
and began his career in the public association and the entire wireless started by NABER, and PCIA con-
sector at the FCC where he served sector deserves the utmost respect tinued the industry award pro-
as a wireless telecom policy adviser. and appreciation." gram.” Stroup now is president of

Emmett B. “Jay” Kitchen (center), former president and CEO of the Personal Communications Industry Association (PCIA), with Mark E. Crosby (left),
president of the Enterprise Wireless Alliance, and Tom Stroup, former president of Telocator (PCIA under a previous name), in 2009. Photo by Don Bishop

agl magazine
February 2016
024
the Satellite Industry Association. making time to explain his asso- I was a reporter new to the wire-
Mark E. Crosby, president of the ciation’s positions. Don Bishop, less industry in 1989 when I met
Enterprise Wireless Alliance, com- executive editor and associate pub- Kitchen. He became one of my first
peted for frequency coordination lisher at AGL Media Group, de- sources. I experienced him as a warm,
business with K itchen dur ing scribed Kitchen’s leadership style caring individual who would always
Kitchen’s tenure at NABER and as calm, competent and reflective. take time to teach me about radio,
then at PCIA. the industry and FCC regulations.
“We were fierce competitors, His self-deprecating humor al-
but at the same time very good ways made me feel at ease, and
friends. I will miss Jay,” Crosby he became a true friend.
said. “More often than not, we A good association head is
worked together on the critical equal parts politician, impresa-
issues that the land mobile radio rio, visionar y, manager and
community faced.” ambassador for the industry.
Wireless consultant and re- Kitchen made me want to be a
searcher Andrew Seybold tweet- part of the wireless industry
ed that Kitchen was “a true leader “When NABER merged with PCIA, community, and 26 years later I am
in the world of land mobile radio Jay took charge of a large number still grateful.
and wireless.” of membership sections,” Bishop Kitchen is survived by his wife
Kitchen was helpful to members said. “I was impressed with his or- Dr. Kim Ierna Kitchen, a sister and
of the press, always taking calls and ganizational ability.” two sons.

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aglmediagroup.com
025
Safety

RF Safety Awareness Training: Who Needs It and Why


By Andy Singer

RF technicians, RF engineers, installers, system analysts and subcontractors can all benefit from RF safety
awareness training.

The Occupational Safety and Health keeping is extremely important. The ergy to be absorbed in a range of
Administration (OSHA) and the Fed- training completion certificate should frequencies around 100 MHz. Be-
eral Communications Commission be signed by the trainer and dated. A cause of the resonance, RF safety
(FCC) require telecommunication copy of the signed certificate should standards are generally most re-
workers to be certified for RF safety be maintained in your human resourc- strictive for the 30-MHz-to- 300-
awareness. The FCC has made it clear es training files. Training is not only MHz frequency range.
that RF safety is truly important for required, compliance helps to keep Ionizing radiation is electromag-
all employees who work on or near your employees safe, prevents injuries netic energy capable of producing
wireless and broadcast communica- and reduces potential liability. ions (charged atoms) as they pass
tion sites. Failure to comply can result Most electromagnetic energy levels through matter. Electromagnetic en-
in personal injury, fines and lawsuits. are generally safe, but you should un- ergy at frequencies above those of
The FCC requires that members derstand how to determine whether ultraviolet (UV) light (such as x-rays)
of the public should be kept safe dangerous levels exist. Electromag- is ionizing and can cause permanent
when they are near wireless anten- netic energy is all around us, gener- biological cell changes. Non-ionizing
nas. OSHA requires that employees ally at low levels. Wireless sites that radiation is electromagnetic energy
must be provided with safe work generate this energy include cellular that does not have enough photons
environments. This includes workers radio, paging systems, public safety to create ions. In this case, energy is
who enter and work on or near wire- systems and business communica- absorbed as heat. These effects are
less systems. A workplace that ex- tions systems. Typical wireless com- not cumulative and are not shown to
poses employees to RF energy is munications systems operate in the cause cancer. RF energy at frequen-
considered to be a hazardous envi- VHF, UHF and SHF bands. The human cies below that of UV light is non-
ronment, and workers with potential body acts in a way similar to an an- ionizing. The primary danger with
exposure must be trained. If you own tenna in that it absorbs a certain high levels of RF energy is tissue heat-
or manage a company that services amount of RF energy. This absorbed ing and RF burns. Proper training
wireless and other telecommunica- energy is the source of potential allows workers to know the signs of
tions sites, OSHA requires that your health concerns related to RF safety. over exposure, and more important-
employees be trained and certified ly, how to avoid or protect themselves
in RF safety awareness. Body Resonance from higher levels of exposure.
The measurement quantity utilized The good news is that wireless
Periodic Training to measure how much RF energy is telecommunications equipment only
Although OSHA and the FCC do not absorbed in a human body is called generates non-ionizing radiation,
offer specific guidance on how often the specific absorption rate (SAR). and at most cellular and other wire-
your team requires training, most It is usually expressed in units of less communications sites the en-
experts agree it should be done for all watts per kilogram or milliwatts ergy levels are low enough that tissue
new employees and on an annual ba- per kilogram. The human body has heating is not a matter of concern.
sis for existing employees. Record- a resonance that causes more en- Ground-level exposure is much less

agl magazine
February 2016
026
than the exposure at the same height common sense. As an example, em- makes a difference because with con-
as the antennas and directly in front ployers should ensure that employ- trolled exposure, there is an expecta-
of the antennas. For cellular rooftop e e s d o no t l o o k i n to a n o p e n tion of awareness and training. RF
sites, potential exposure approaching waveguide that is connected with safety is about being aware and iden-
or exceeding the safety guidelines is an energized source of microwave tifying areas that may be hazardous,
only likely to be encountered close radiation. Avoiding or minimizing using proper signage, providing writ-
to and directly in front of the anten- time directly in front of energized ten guidelines and training employees
nas while they are transmitting. wireless antennas is also beneficial. and site workers.
Broadcast sites such as AM, FM and A good RF safety training course
TV stations can use much higher covers these precautions in detail. Multiple Transmitters
power levels, up to 1 million watts There is also a difference between RF safety training should also cover
for certain stations. Although the uncontrolled exposure and controlled how to address sites with multiple
amount of RF energy workers can be exposure. Uncontrolled exposure oc- transmitters, which are common. Per
exposed to at these sites depends on curs when the general public or those FCC rules, RF safety compliance at a
a number of factors, workers going unaware may be exposed to RF en- site with multiple transmitters is a
to these sites need to take all precau- ergy and cannot exercise control. shared responsibility. The FCC’s expo-
tions to ensure their RF safety. Controlled exposure occurs when sure guidelines constitute exposure
exposure results from employment limits, not emission limits, so they are
Precautions and when those involved are fully relevant only to accessible locations.
RF safety means understanding the aware. The occupational controlled Access can and should be controlled
basics of electromagnetic energy limits are five times higher than the by appropriate means such as fences,
and its potential effect on the hu- exposure limits for the general popu- locked doors and raised antennas.
man body, as well as practicing lation or uncontrolled exposure. This For broadcast sites, a good RF

A sign on the fence surrounding a tower in suburban Las Vegas cautions workers about the need for RF safety awareness training and indicates
that exposure to possibly hazardous RF energy would require climbing the tower, not working at ground level. Photos by Don Bishop

aglmediagroup.com
027
Safety

RF energy from antennas placed on the Gold Star tower facade pose no hazard to the public because of their height above ground and the build-
ing’s controlled access. Workers would have to angle themselves in front of the antennas for potential hazardous exposure. The tower is on the
Oklahoma City University campus. Photo by Don Bishop

agl magazine
February 2016
028
safety course covers the use of per- for required work and observations, the students, provides abundant op-
sonal protective equipment (PPE). safety glasses for any jobs that may portunity for questions and answers
This can include RF protection suits, involve flying debris and first aid kits and a deeper relationship with the
power control, RF safety monitors for their teams. It’s important to en- instructor. Regardless of the deliv-
and standard operating procedures sure that work is carried out by em- ery method you choose, it’s impor-
as part of a robust RF safety program. ployees in a safe and healthful manner. tant to understand that OSHA and
RF safety monitors are particularly the FCC require your site workers
critical when climbing a tower or when On-site or Online to be certified. Employees such as
working near broadcast sites, where RF safety training is generally available RF technicians, RF engineers, in-
workers should always wear RF per- either with the trainer traveling to your stallers, system analysts and sub-
sonal monitors. In other situations, office or online. Online training is con- contractors can all benefit from RF
such as wireless communications venient and affordable and allows the safety awareness training.
sites, monitors are not always needed student to take the course when time
as long as the employees have received is available and set a comfortable pace. Andy Singer is president of Singer
proper RF safety training. Employers If you bring a trainer into your office, Executive Development. The company
should also always ensure that they the cost per employee will most likely provides professional and technical
supply employees with the required be higher, unless you have a large num- training and consulting, including RF
safety equipment for any job. For ex- ber of students. In-person training, safety training. Visit www.singerex-
ample, this includes proper lighting with the instructor face-to-face with ecutivedevelopment.com

aglmediagroup.com
029
Safety

The OSHA Files — Why Thomas C. Owens Died


By Dr. Bridgette Hester

Guidelines in use in 1987 are not the same as today's, but this fatality could have been avoided by adhering
to the guidelines in use at that time.

This installment of the OSHA Files not listed on [the owner’s] Social established in the first citation.
series explores what happened to Security record and was not con- ● There was no written safety and
Thomas C. Owens in the summer sidered a full-time employee, but health program on file with the
of 1987. My hope is that you will an employee-employer relationship employer, and safety and health
find the information in this series was established due to [the own- information was communicated
useful as a learning tool with your er’s] hiring, paying wages and issu- to the employees through on-the-
crews to help to identify the fail- ing equipment to Owens. Owens job training — such as it was.
ures in the fatality and to encour- was near the top of the tower, start- Furthermore, safety meetings
age them to ask questions about ing disassembly, when the lanyard were held “as needed.” The com-
what they can do to make their belt, which wrapped around the munication with employees and
workplace safer. tower support and his waist, broke. the enforcement of safety and
Much of the information comes Owens fell to the ground (approxi- health procedures was document-
from the file OSHA sent me in re- mately 40 feet) and died as a result ed as “average.”
sponse to a Freedom of Informa- of head trauma. The key factor in
tion Act request. OSHA redacted the accident was the condition of Author’s Commentary
some of the file contents. Other the safety belt and lanyard. As far as OSHA reports are con-
information (such as sur viving It should also be noted that: cerned, especially one this old,
family) was obtained with a search ● The belt in question was manu- the report was succinct and clear-
I conducted. The following are my factured in 1958; the belt, made ly written. The circumstances are
words unless indicated by the cita- of single-ply leather, was 29 years straightforward. I chose this re-
tion (OSHA, 2005). old. The belt had been taken out por t to review because of the
of service and repaired after it had many phone calls I have received
Summary of Events broken once, and then it was regarding inadequate personal
According to the citation notations placed back into service, and the protective equipment (PPE) and
in the file, it appears that on July inspector noted the belt was “dry the hesitation on the part of some
27, 1987, Owens had been “working rotted.” A spokesman for the belt climbers to voice their concerns
at a private residence when his safe- manufacturer stated that a safety or file complaints with OSHA. I
ty belt broke and he fell 40 feet” belt should be taken out of service have als o re ceive d calls from
(OSHA, 1995). after 10 years (OSHA, 1987). climbers with questions about
● The file noted there was also an- their status as an employee.
The Incident other employee who refused to It is shameful that an employ-
Owens had been working on private be interviewed (the reason was er would use a piece of PPE that
property, dismantling a tower, on not noted). clearly should have been taken
July 27, 1987. The owner sent him ● According to the file, [the owner] out of service. Never mind that
to 2415 Riley St., Orangeburg , stated he was unaware of the re- the belt was 29 years old, which
South Carolina, to disassemble a quirement to report the worker’s is reason enough to take the belt
40-foot tower antenna. Owens was fatal fall within the time frame out of service, it was dry-rotted

agl magazine
February 2016
030
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Safety

and had been repaired and placed Employers need to quit cutting of the employment status men-
back in service. I understand an corners, buy the proper equip- tioned in the file. Specifically, the
employer’s desire to make the dol- ment, and take out of service the part that reads, “Owens was not
lar stretch, but there is no excuse PPE that is clearly unusable, and listed on [the owner’s] Social Se-
for the risk taken by this employ- climbers need to be vocal about curity record and was not consid-
er. I wonder now how many em- their safety and quit performing ered a full-time employee, but an
ployers choose to cut corners and jobs using unsafe PPE. There are employee-employer relationship
use equipment that is clearly not other employers. There are good was established due to [the own-
safe. Granted, it may not be to the companies that will provide the er’s] hiring, paying wages, and is-
extent described in this particular proper gear. You have to take per- suing equipment to Owens.”
OSHA report, but how many em- sonal responsibility for your own When reading the file and seeing
ployers take unnecessary risks? safety. Your staying alive is para- the notes, it struck me almost im-
How many employees are too mount to your paycheck. mediately that it appeared as
afraid to say anything for fear of I would pray that no employer though the employer was trying to
losing their jobs? Safety is more today is using equipment like that skirt this issue with the investiga-
important than getting the job described in this report from 28 tor and worked to convince the
done. No employer, no job and no years ago, but I often wonder. It is investigator that Owens wasn’t an
deadline is worth using unsafe, a terrifying thought. employee, when clearly he was.
shoddy, unserviceable PPE. Employers also should take note Mind you, I am inferring intent or
attitude in this instance. This is
just my opinion, but why would you
say such things unless you are de-
liberately trying to avoid the cita-
tion? If the employer-employee
relationship can be established,
then an employer is not going to
escape responsibility. It is also the
climber’s responsibility to obtain
copies of employment contracts
(especially if you are a 1099 em-
ployee), hiring paperwork, hours
and check stubs and keep them on
file at home or with loved ones in
case an issue were to ever arise in
an accident or a fatality.

Bridgette Hester, Ph.D., is a family and


workplace strategist. She is the founder
and president of the Hubble Foundation,
which is dedicated to promoting the
safety of tower workers, site crews and
all workers at heights. Her email address
is bridgette@hubblefoundation.org.

DumpsterMag_4_625x4_875.indd 1 5/6/11 10:32 AM

agl magazine
February 2016
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Safety

Workplace Violence: Putting Employers on the Horns of a Dilemma


By Mark A. Lies II and Craig B. Simonsen

An employer must develop an effective written workplace violence policy that must be communicated to all
employees if it hopes to prevent a tragic incident and have any defense against potential claims.

Employers today can find them- v, PCC Structurals, Inc., No. 13-35643 blowing off ” the heads of the su-
selves in a seemingly untenable di- (9th Cir. July 28, 2015) (Mayo). pervisor and another manager. The
lemma when they have violence The district court concluded coworker need not worry, Mayo
threaten to invade their workplaces. that because the plaintiff, Timo- explained, because she would not
Two recent cases illustrate the com- thy Mayo, had threatened to kill be working the shift when the kill-
peting liabilities that employers face his coworkers, including his su- ing would occur.
in their decision-making for re- pervisor, he was not a qualified After these statements were re-
sponding to workplace violence. individual under section 659A.112 ported to company management,
In one case, decided by the U.S. of the Oregon Revised Statutes, a timely investigation was con-
Court of Appeals for the Ninth Cir- which is Oregon’s counterpart to ducted. Written statements were
cuit, the employer, a superalloys the ADA. The district court indi- obtained from co-employees re-
casting company, chose to fire an cated that in following the deci- garding the threats. When the
openly hostile employee making sions of numerous other circuit plaintiff was asked by management
death threats to avoid potential cour ts, Mayo was no longer a if he planned to carry out these
injury to its employees, and face qualified individual once he made threats, the plaintiff responded
the prospect of costly litigation in- his violent threats. Because Mayo that “he couldn’t guarantee he
cluding an Americans with Dis- was not a qualified individual in wouldn’t do that.” The company
abilities Act (ADA) lawsuit. the eyes of the court, he was not management immediately sus-
In the other case, decided by entitled to protection under the pended the plaintiff ’s employ-
an Occupational Safety and ADA and Oregon’s disability dis- ment, barred him from company
Health Review Commission (OS- crimination statute. property, and notified the police.
HRC) administrative law judge, In its discussion affirming the After the plaintiff ’s suspension
a health care provider company lower court decision, the circuit and after he was interviewed by
did not perceive or protect a so- court of appeals found that even the police, he was voluntarily ad-
cial service coordinator, who was i f t h e p l a i n t i f f we re d i s a b l e d mitted to the hospital because he
tragically fatally stabbed outside (which it assumed was true for the was deemed to pose a danger to
the client’s home, from the haz- appeal), “He cannot show that he himself and to others. He remained
ard of workplace violence. was qualified at the time of his in custody for six days and then
discharge. An essential function took a leave under the Oregon
Employer Response Upheld of almost every job is the ability Family Leave Act (OFLA) and the
In the first case, the plaintiff ap- to appropriately handle stress and Family and Medical Leave Act
pealed from the federal district interact with others.” For instance, (FMLA) for two months. Near the
court’s grant of summary judgment in a frightening recitation of the end of his leave period, a treating
in favor of his former employer on court record, the plaintiff told a psychologist cleared him to return
his claim of discrimination in viola- coworker that he “felt like coming to work, writing that he was not a
tion of Oregon disability law. Mayo down to work with a shotgun and violent person, but recommended

agl magazine
February 2016
034
a new supervisor assignment. Al- car to travel to clients’ homes. known as members, for whom she
though the parties dispute the In October 2012, the employee was responsible. The client had a
timing, the employer decided to planned to drive out into the field history of violent behavior, had
terminate the plaintiff during his to a client’s apartment to make an been convicted of violent crimes
medical leave. The company deter- unscheduled visit. The client was a and was incarcerated for many
mined that his threats were of diagnosed schizophrenic who was years. The employee was not ad-
such severity that he was unqual- on the employee’s list of clients, vised about the client’s history of
ified to work with any supervisors
or co-employees and that it could
not expose its employees to poten-
tial workplace injury.
In response, the plaintiff brought
this case, seeking damages. The dis-
trict court granted the employer’s
motion for summary judgment, and
the circuit court of appeals affirmed.

Employer Response Inadequate


In the second case, an OSHRC ad-
ministrative law judge, Dennis L.
Phillips, issued an opinion that a
health care provider company did
not protect a social service coor-
dinator, who was fatally stabbed
outside her client’s home in De-
cember 2012. Secretary of Labor v.
Integra Health Management, Inc.,
OSHRC No. 13-1124 (June 22,
2015) (Integra).
The employer in this case, In-
tegra Health Management, pro-
vided mental and physical health
a s s e s s m e n t s a nd co o rd i n ate d
health care and case management
services for insureds of insurance
companies. One of its employees
was a 25-year-old newly hired ser-
vice coordinator with about three
months on the job. The employee
had no prior experience in the
community health or social work-
er industries. Her employment of-
fice consisted of a virtual office in
her home. She also used her com-
puter and a phone, and she used a

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Safety

mental illness or violent behavior between the employee and the cli- policy was inadequate, that the
when he was assigned to her. The ent, including further notes in the employee training was insuffi-
employee made several unsuccess- employee’s progress note report cient, and that the employer failed
ful attempts to contact the client regarding her concerns. In Decem- to provide the employee with in-
by telephone. ber 2012, the employee was fatally formation about the medical back-
As planned, the employee vis- stabbed by the client during her ground of the client along with the
ited the client in October 2012 by visit to his home. criminal history.
going to his house unannounced. Following the incident, OSHA More importantly, the judge
She introduced herself and the issued two citations to Integra determined that the employer did
company, and arranged a return Health Management, claiming a not monitor the employee’s prog-
visit to conduct an initial assess- violation of the General Duty ress notes, which identified her
ment. The employee reported in Clause, Section 5(a)(1), of the Oc- concerns about the client, and
her progress note report for that cupational Safety and Health Act, did not take affirmative action
day that during their conversation, and a violation of OSHA’s injury to assist her when she indicated
the client “said a few things that reporting standard. Specifically, her continuing anxiety about
made her uncomfortable, and she the General Duty Clause citation their interactions.
asked the client to be respectful alleged that the employer did not
or she would not be able to work furnish employment and a place Legal Ramifications
with him.” She also documented of employment that were free from In Mayo, the employer took steps
in her progress note report that recognized hazards that were caus- to protect its employees from
“because of this situation, she is ing or that were likely to cause threatened harm by conducting a
not comfortable being inside alone death or serious physical harm to timely investigation, suspending
with the client and will either sit employees, in that employees were and eventually terminating the ag-
outside to complete assessment or exposed to the hazard of being gressive and threatening employ-
ask another service coordinator to physically assaulted by clients with ee. The company’s actions forced
accompany her.” a history of violent behavior. it to respond to discrimination
A number of subsequent meet- The judge determined that the claims under the ADA that ini-
ings and conversations occurred employer ’s workplace violence tially were filed in state court and

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agl magazine
February 2016
036
that later were removed to federal ti al probability that death or the General Duty Clause violation,
court. Although the employer pre- serious physical harm could result it sustained the tragic loss of an
vailed in the district court and from a hazard about which the employee and a workers’ compen-
circuit court, the company un- employer knew or should have sation death suit.
doubtedly spent considerable sums known. The judge found that the
defending the suits. Although this health care company’s approach Recent OSHA Guidance
litigation was time-consuming and to safety was inadequate and that The Mayo decision may give some
expensive, the employer avoided the company should have taken sense of security to those employers
a tragic outcome. precautions to prevent injury by that make hard choices for what
Unfortunately in Integra, the developing a meaningful written they believe are the right reasons;
employer did not respond to or policy, hiring and training its em- that is, for employee safety. But
take any actions to address any ployees appropriately, and re- choices are not always easy, and the
sense of fear or anxiety men- sponding to complaints in a resulting actions can be costly.
tioned in the employee’s client timely manner. Although the com- The Integra decision is timely in
visit notes. A serious OSHA viola- pany only faced an OSHA fine of view of another recent OSHA ac-
tion occurs when there is substan- $7,000 in proposed penalties for tion relating to the health care

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aglmediagroup.com
037
Safety

industry. Recently, OSHA released nationwide, state plans are ex- and symptoms of employee
a memorandum, “Inspection Guid- pected to follow the guidance.” behavior that may predict po-
ance for Inpatient Healthcare Set- Health care employers should tenti al v iolence (er ratic b e -
tings,” that will focus its inspectors’ take heed of this health care in- h a v ior; employee comments
attention on workplace violence, dustry OSHA decision and the re- regarding homicide or suicide;
musculoskeletal disorders, blood- lated guidance. Special attention provocative communications;
borne pathogens, tuberculosis, and should be taken to update policies, disobedience of policies and
slips, trips and falls. The guidance procedures and training systems procedures; presence of alcohol,
focuses on hazards that were in- to include these topics in order to drugs or weapons on the work-
cluded in OSHA’s recently con- be inspection ready. site; physical evidence of em-
cluded National Emphasis Program ployee abuse of alcohol or drug
on Nursing and Residential Care Recommendations use), which should be reported
Facilities, CPL 03-00-016. Against this potential liability sce- immediately to the employer
In particular, the guidance in- nario, an employer must develop ● Establish a team of qualified in-
dicates that workplace violence is an effective written workplace dividuals (e.g., human resources,
defined as violent acts (including violence policy that must be com- risk managers, legal, medical,
physical assaults and threats of municated to all employees if it security) either within the com-
assaults) directed toward people hopes to have any defense against pany or readily available third
at work or on duty. OSHA notes these potential claims and to pre- parties, to respond to a potential
that workplace violence is a recog- vent a tragic incident. At a mini- or actual incident
nized hazard in hospitals and in m u m , t h e w r i t te n w o r k p l a ce ● Consider establishing an em-
nursing and residential care fa- violence prevention policy should ployee assistance plan to provide
cilities. According to OSHA, in the include the following elements: assistance to employees who
health care and social assistance ● Stated management commitment may be experiencing mental or
sector, 13 percent of the injuries to protecting employees against emotional stress before an act
and illnesses resulted from vio- the hazards of workplace vio- of violence occurs
lence. “Fifteen percent of t h e lence, including both physical
days-away-from-work cases for acts and verbal threats Mark A. Lies II is a partner in the
nursing assistants were the result ● Statement that the employer has Chicago office of Seyfath Shaw and
of violence,” OSHA said. Accord- a zero tolerance policy toward an attorney in the firm’s Environ-
ingly, workplace violence will be threats or acts of violence and will m e n t a l , S a fe t y a n d Tox i c To r t
evaluated in every inpatient health take appropriate disciplinary ac- Group. His email address is mlies@
care OSHA inspection. tion against employees who engage seyfarth.com. Craig B. Simonsen is
Although the inspection guid- in such conduct a Seyfarth Shaw litigation paralegal
ance is for inpatient health care ● Identify means and methods for in the Chicago office. His email ad-
settings, employers in other in- employees to notify the employer dress is csimonsen@seyfarth.com.
dustries can be certain that they of perceived threats of violent acts
will also be inspected by the same in a confidential manner
OSHA inspectors as health care ● Establish a means to promptly
workplace violence incidents oc- investigate all such threats or
cur, regardless of the setting , violent acts
including non-health-care work- ● Develop consistent, firm disci-
places. The guidance was effective pline for violations of the policy
immediately. The guidance noted ● Provide training for managers
that “because these hazards are and employees to identify signs

agl magazine
February 2016
038
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aglmediagroup.com
039
Towers

Monopole Base Weld Toe Cracks and Why They May


Collapse Your Tower
By Brian R. Reese, P.E., CWI, and David W. Hawkins, P.E.
Crack identification and a proposed severity classification system hold promise for helping owners main-
tain their towers in the face of aging and wear that can lead to cracks that threaten structural integrity.

Tubular steel monopoles (poles) are pole use exploded during the past maintenance could have prevented
popular support structures in many 20 years with an ever-increasing de- the pole failures. Ignoring cracks in
industries (see Figure 1). They have mand for voice and data service. In welds places public safety and wel-
seen use as support structures in the the last decade, numerous steel poles fare at risk along with your assets.
communications, sports lighting, deployed in various industries failed The following information provides
utility and transportation industries because of unmitigated cracks in guidance to safely maintain and pro-
for many decades. Combining a long welds at the pole-to-base plate con- long monopole service life and reli-
history of reliable performance, nection. The failures caused signifi- ability. It presents a proposed
competitive pricing and ease of use cant property damage in some cases monopole base crack classification
and installation, users prefer steel and, at the least, service interrup- system intended to standardize in-
poles for numerous aerial support tion and pole repair or replacement spection, repair and maintenance of
requirements. Telecommunications cost. Timely periodic inspection and pole base connections.

Figure 1. Tubular steel monopoles are popular support structures in


many industries. They have seen use as support structures in the
communications, sports lighting, utility and transportation in- Figure 2. An unmitigated failure of the welded connection between the
dustries for many decades. base plate and the pole shaft almost always causes a pole to collapse.

agl magazine
February 2016
040
Complex joint penetration (CJP)

Socket joint
Typical communications monopole
base connection

Figure 3. Typical pole base connection weld details include complete joint pen- Figure 4. Although poles collapse infrequently, when they do, it often
etration (CJP) groove weld and socket-style (double-fillet weld) connections. makes the news.

Steel Poles circumferential single-bevel groove weld Failures


An anchor-based pole has a welded base with 100 percent complete weld pen- Pole collapses, although they gener-
plate that connects the structure via the etration and a reinforcing fillet weld. In ally occur quite infrequently, have
anchor rods to the foundation (see Fig- other words, the connection zone is all made news in recent years because of
ure 2). The base connection is facilitated weld material. This connection style is structure failures in both the com-
by shop-welding the steel base plate to especially popular for polygonal poles. munications and the sports lighting
the bottom of the pole shaft during fab- The fabrication method is economical. industries (see Figure 4). In the sports
rication at the original manufacturer’s It’s the base connection most major pole lighting industry, the first-ever recall
facility. The weld between the base plate, manufacturers choose. of poles was issued by the U.S. Con-
and the pole shaft is the only structural The socket connection base plate sumer Product Safety Commission in
connection between those members. It sleeves over the pole shaft and is 2010. The proximity of these struc-
is nonredundant, and therefore the welded with double-fillet welds above tures to areas where people live, work
structural adequacy and integrity of this and below the sleeved base plate. This and gather raises a significant poten-
welded connection is crucial to the struc- connection is also popular because tial for property damage, injury and
ture. If an unmitigated failure were to the welds are simple fillet welds, and possibly even loss of life.
occur at this joint, in almost all cases the a nondestructive examination (NDE) Almost all recent pole failures have
pole would collapse. ultrasonic test is not performed on one similar characteristic: unmitigated
The connection detail of the pole this joint post-fabrication, which re- and latent toe cracks in the pole shaft
shaft to the base plate can vary de- duces the quality assurance cost. The immediately above the base plate weld
pending on the type of pole or the socket connection is easier to fabri- that propagated over time to an extent
manufacturer. Typical pole base con- cate for a round pole than for a po- that caused this connection to fail and
nection weld details include complete lygonal pole. Although it may be the structure to collapse. In recent years,
joint penetration (CJP) groove weld possible to use other joints (including many owners have implemented inspec-
and socket-style (double-fillet weld) shop-welded base plate stiffeners), tion programs to identify base defects
connections (see Figure 3). The CJP the majority of anchor-based poles that can be detrimental to the long-
connection base plate butts against manufactured fall into one of these term performance and reliability of
the pole shaft and consists of a two base joint categories. their pole structures. Toe cracks can be

aglmediagroup.com
041
Towers

Figure 5. Toe cracks in polygonal poles typically first occur near the vertices (bend-lines or points of the multisided shaft) because this area gener-
ally has a higher stress concentration.

identified during these preventive in- strength of the material. Cracking is of- The crack can occur immediately after
spections if the inspector is qualified ten associated with stress amplifications the hot-dip galvanizing process or later.
and experienced enough to know what near discontinuities in welds and base Toe cracks have not typically been ob-
to look for. The key to ensuring the re- metal or near mechanical notches as- served in weathering steel or painted
liability of your assets is to routinely sociated with the weldment design. Left poles (not hot-dip galvanized). Typi-
inspect and maintain them. If crack in place without repair (unmitigated), cally, toe cracks are identified at the up-
indications are discovered, then a prop- cracks may propagate over time and con- per toe of the base plate weld in the pole
erly engineered repair can be designed tinued loading and can be highly detri- base section shaft material.
and installed. Cracks can develop over mental to structural integrity. In The phenomenon of toe cracking is
time because the structure is constant- addition, cracks greatly reduce the fa- not new and has been observed within
ly exposed to dynamic environmental tigue strength of a member. The AWS the pole industry since the 1970s.
influences such as wind, fatigue and Structural Welding Code D1.1 does not ANSI/NEMA TT 1 “Tapered Tubular
increased loading. Routine inspection allow a crack to be left in a weldment Steel Structures” (1983) in Section 10.5
and maintenance are the only sure ways after inspection per Part 1 of Table 6.1, states, “Shaft to base plate welds shall
to reliably extend the service life of your regardless of size or location (AWS D1.1). be inspected by the ultrasonic method
structures and protect your assets. A toe crack is defined as a crack in for evidence of cracking in the shaft or
the base metal at the toe of a weld. Toe base plate heat affected zone.” The
Anatomy of a Weld Crack cracks are generally cold cracks that ini- American Society of Civil Engineers
According to the American Welding So- tiate approximately normal to the base (ASCE) Manual 72, Design of Steel Trans-
ciety (AWS), a defect is a discontinuity material surface and then propagate mission Pole Structures, second edition
that exceeds the permissible limit of a from the toe of the weld where residual (1990) states in Section 3.5.3.3 Special
code (AWS 3.0). A crack is a fracture type stresses are higher. These cracks are Design Considerations, “Toe cracking
of discontinuity characterized by a sharp generally the result of thermal shrinkage of weldments: Toe cracks, around T-
tip and a high ratio of length and width strains acting on a weld heat-affected joint welds, undetectable prior to gal-
to opening displacement, according to zone that has been embrittled. Toe vanizing have been detected after
AWS A3.0. Cracking occurs in a weld and cracks sometimes occur when the base galvanizing. The formation of these
base metal when the localized stresses metal cannot accommodate the shrink- cracks appears to be influenced by sev-
at the connection exceed the ultimate age strains that are imposed by welding. eral factors in the fabrication process.

agl magazine
February 2016
042
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aglmediagroup.com
043
Towers

Requirements for post-galvanizing in- to engineering judgment, bigger


spection should be considered.” (thicker) base plates are not always
Most pole manufacturers inspect for better when it comes to the occur-
toe cracks after the galvanizing process rence of toe cracks. The larger the
as a normal part of their quality assurance difference between the base section
program. In instances where preventive shaft thickness and the base plate
field inspections have been performed thickness, the more probable toe
on the base plate weld connection while cracking would occur because of the
in service, cracks have been found in the thermal stresses induced while gal-
Figure 6. In the manufacturing (cold bending) of
pole shaft at the upper toe above the base vanizing the assembled section. In
a polygonal section, tubular pole sections are
plate weld. This has occurred on multi- the galvanizing process, the larger fabricated by press-forming high-strength steel
sided (polygonal) and round poles in both base plate requires more time to heat plate using a press brake.
complete joint penetration groove weld during immersion in liquid zinc and
and socket base plate connections. Toe more time to cool after it is removed,
cracks in polygonal poles typically first whereas the base shaft section heats high carbon equivalents (CEs) and
occur near the vertices (bend-lines or up and cools relatively quickly. The other metallurgical properties.
points of the multisided shaft) because effect of this unbalanced thermal ex- Fabrication. In the manufactur-
this area generally has a higher stress pansion and contraction is that the ing (cold bending) of a polygonal
concentration (see Figure 5). base plate restrains the pole shaft and section, tubular pole sections are fab-
induces stress concentrations in the ricated by cold press-forming, high-
Root Causes heat-affected zone at the upper toe strength steel plate using a press
Toe cracks have been a recognized issue of the weld in the relatively thin pole brake (see Figure 6). Embrittling of
in the pole industry for many years, and shaft, and this is where the cracking the steel can occur at the bend points
numerous investigations and discus- first occurs. There is no consensus because of the cold working of the
sions have been conducted about them. among design engineers as to what material (i.e., strain hardening) result-
Although not all of the contributing defines a base plate as too thin or too ing in high residual stresses.
factors and their interactions are fully thick. The ASCE 48 Standard Com- Welding. Factors that may result
understood, discussions regarding toe mittee (Design of Steel Transmission in poor welding quality and process
crack root causes continue, and the Pole Structures) and the TIA-TR14 include a lack of proper pre-heat dur-
consensus is that this phenomenon Committee (TIA-222-G Standard Ad- ing welding fabrication, a poor weld
generally involves an interaction of sev- dendum 3) have tried to develop a profile or improper or inconsistent
eral of the following components. proposed method for base plate de- heat input during the welding process.
Design. Problems can arise when sign using a yield-line approach. How- Quality. Poor manufacturing qual-
the base plate design results in an ever, regardless of the design method ity control or quality checks at the
undersized (too thin), relatively flex- used, it does not appear feasible that original manufacturer after fabrication
ible base plate that creates increased a welded base plate connection can and galvanizing that are overlooked or
joint flexibility. The relationship be- be designed to be crack-proof or fa- incorrectly performed can influence
tween base plate weight (a function tigue-proof. There are too many oth- crack development and fatigue damage.
of plate thickness) and base shaft er factors other than design alone Galvanizing. Hot-dip galvaniza-
section weight (a function of shaft that can influence crack development tion coats steel with a layer of zinc by
thickness) also is a factor that can and fatigue damage. immersing the metal in a bath of mol-
create unbalanced thermal stresses Materials. The consideration of ten zinc at a temperature around 840
during the galvanizing process. Prob- materials includes the quality of mate- degrees Fahrenheit (449 degrees Cel-
lems can also arise when the base rial being joined, weld electrodes, high sius). Thermal expansion, hydrogen
plate design is very thick. Contrary yield/tensile base material strengths, embrittlement and the thermal stress

agl magazine
February 2016
044
Bring It All Back
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045
Towers

Table 1: Base Plate Weld Toe Crack Classification


Classification Description of Weld Toe Crack Category
Category

0 No toe crack indications indentified


No cracks identified during a complete CWI inspection using visual and NDE techniques (typically MT & UT);
no corrective action required

1 Small toe crack indications identified Cracks are only partial depth through shaft thickness.
Crack length: Total length of all cracks is less than one quarter circumference (Cs) of shaft: Lc < ¼ Cs
Crack depth: Maximum depth of all cracks is less than half the shaft thickness: dc < ½ t (all)
Corrective actions: a. Remove cracks via grinding
Corrective actions: b. Repair welds and install stiffeners as specified by the engineer
Repair schedule: Complete all repairs within sixty (60) days

2
Moderate toe crack indications identified Cracks are only partial depth through shaft thickness.
Crack length: Total length of all cracks is between ¼ and ½ circumference (Cs) of shaft: ¼ Cs ≤ Lc ≤ ½ Cs
Crack depth: Maximum depth of most cracks is less than half the shaft thickness: dc < ½ t (most)
No cracks have a depth greater than three-quarters the shaft thickness: dc < ¾ t (all)
Corrective actions: a. Remove cracks via grinding
Corrective actions: b. Repair welds and install stiffeners as specified by the engineer
Repair schedule: Complete all repairs within thirty (30) days

3 Extensive toe crack indications identified


through shaft thickness.
Cracks are mostly partial depth with some full depth

Crack length: Total length of all cracks is between ¼ and ½ circumference (Cs) of shaft: ¼ Cs ≤ Lc ≤ ½ Cs
Crack depth: Maximum depth of most cracks is less than three-quarters the shaft thickness: dc < ¾ t (most)
Few cracks have a depth greater than three-quarters the shaft thickness: dc ≥ ¾ t (few)
Corrective actions: a. Remove cracks via grinding and/or drill at ends to prevent further crack propagation
Corrective actions b. Repair welds and install stiffeners as specified by the engineer
Repair schedule: Complete all repairs within fourteen (14) days

4 Severe toe crack indications identified Cracks are mostly full depth through shaft thickness.
Crack length: Total length of all cracks exceeds half the circumference (Cs) of shaft: Lc > ½ Cs
Crack depth: Maximum depth of most cracks equals or exceeds three-quarters the shaft thickness dc ≥ 3/4t
Corrective actions: a. Immediately stabilize the pole until repairs are completed
Corrective actions b. Immediately remove cracks and/or drill holes at ends to prevent further
crack propagation
Corrective actions c. Immediately begin to repair welds and install stiffeners as specified by the engineer
Repair schedule: Immediately stabilize the pole and begin repairs

agl magazine
February 2016
046
differentials caused by the large differ-
Table 1: Definitions
ences in thicknesses between the base
section pole wall and the base plate all Lc = Total length of all weld cracks measured around circumference
∑ (L1+L2+L3…)
combine to create the potential for
dc = Maximum measured depth of crack into the shaft thickness
crack formation. DF = Diameter of pole shaft across flats
Installation. Loose foundation t = Thickness of pole shaft
anchor nuts or leveling nuts after in- π = pi 3.14159
Cs = Circumference of pole shaft: (π)(DF) (approximate)
stallation or improper grouting of the CWI = Certified Welding Inspector, credentialed per American
base plate cause unanticipated stress Welding Society (AWS)
increases in the weld joint. Visual = Visual weld inspection per AWS D1.1
NDE = Nondestructive examination; the act of determining the
Although any single item men- suitability of a material for its intended purpose using techniques
tioned can be detrimental to the not affecting its serviceability
structure, a combination of two or MT = Magnetic particle NDE weld inspection (surface/near surface)
per AWS D1.1
more of them can facilitate even UT = Ultrasonic NDE weld inspection (volumetric) per AWS D1.1
more rapid crack development and or procedure
potentially lead to failure of the Crack = A fracture-type discontinuity characterized by a sharp tip and
high ratio of length and width to opening displacement
base weld connection. This is why
Toe Crack = A defect observed at the upper weld toe
it is imperative for the owner to

Figure 7. Toe cracks at upper toe of weld in pole shaft at polygonal bend line (visible rust).

Figure 8. A minor toe crack is visible via MT Figure 9. A toe crack is still visible via MT Figure 10. An MT exam showing indication
powder after light grinding. exam after grinding. (crack) at upper toe.

aglmediagroup.com
047
Towers

Table 2: Weld Toe Crack Classification


Based on Crack Depth and Length Criteria

Total Length Maximum Depth of Measured Weld Crack


of Cracks
dc < ¼ t dc < ½ t dc < ¾ t dc ≥ ¾ t

Lc < ¼ Cs
1 1 2 3
¼ Cs ≤ Lc ≤ ½ Cs 1 2 3 4 Figure 11. Socket-style pole base through-wall

2 3 4 4
toe cracking viewed from the inside of the
Lc > ½ Cs pole (visible rust).

have a program of routine inspec- cracks have been observed in the magnetic particle (MT) testing at
tion and maintenance performed field with regularity. the surface or near the surface that
by qualified engineers. Findings range as follows: are not visible to the naked eye (see
1. In the most severe cases, “wandering” Figures 8, 9 and 10).
Field Observations along the upper toe of the weld on the 3. Ultrasonic testing (UT) may identify
Some pole owners have already rec- press bend line between two flats on a cracks that cannot be identified with
ognized this issue and have been multi-sided pole is visible with the na- magnetic particle (MT) testing and
conducting routine inspections of ked eye (see Figure 7). that are not visible to the naked eye.
their pole bases. Base weld toe 2. Cracks may be identified with 4. Cracks may range from one location
only to each bend line of the pole
base section.
5. Cracks may vary from fractions of
an inch to multiple inches in length.
6. The depth of cracks may range from
thousands of an inch to clear
through the base wall thickness (see
Figure 11).
7. Significant bleeding rust ob-
served at the crack at the upper
toe of the weld can indicate the
crack is completely through the
pole shaft thickness.

A weld repair of the base connec-


tion, as designed by a qualified
eng i ne e r, i s p o s s i b l e i n m a ny
instances when performed by a
qualified welder following an ap-
proved welding procedure. However,
the timing of the repair based on
the severity of the cracks has been
a subject of debate and confusion
Figure 12. An example of classification calculations.
for owners and engineers.

agl magazine
February 2016
048
Proposed Classification
Table 3: Weld Toe Crack Classification
The overriding question with toe crack Based on Crack Depth and Length Criteria vs. Pole Age
repairs is the timetable required to imple-
Age Maximum Depths and Lengths of Measured Weld Cracks
ment a repair balanced against the extent of Pole
of the damage to the structure base con- in Lc < ¼ Cs ¼ Cs ≤ Lc ≤ ½ Cs Lc > ½ Cs Total Length (Lc)

Years
nection and corresponding reduction in dc < ½t dc ≥ ½t dc < ½t dc ≥ ½t dc < ½t dc ≥ ½t Crack Depth
(dc)
structural capacity. The owners and their
design engineers have numerous ques-
tions to address. What is the extent of
< 5
2 3 3 4 3 4
the damage? How urgent is the condi-
tion? How quickly must a repair be con-
5 to 10
1 2 3 4 3 4
1 2 2 3 3 4
ducted? Do I need to temporarily support
> 10
the structure? In response to industry
need to classify the severity of cracks in
this critical connection and the allowable and engineer that extensive cracks in schedule. For example purposes, clas-
time frame to implement the required a newer structure can be highly detri- sification calculations are included in
repairs, a proposed crack classification mental and may indicate more serious the following information.
system has been developed. Based on problems such as fatigue or an under-
crack severity (length and depth), the designed tower. Table 3 may default a Conclusion
system provides a corresponding recom- structure into a higher classification The formation of toe cracks at the base
mended repair time frame category (see category requiring a reduced repair connection of tubular steel poles has
Table 1). In addition, category influenced
by the age of the pole is considered.
The crack attributes of concern are the
depth percentage of the toe crack into the
base shaft material versus the thickness
of the pole shaft and the length of the
crack versus the pole base circumference
percentage as detailed in Table 2 (also see
Example No. 1 in Figure 12). The depth
of the crack is estimated during the field
inspection via ultrasonic testing, a non-
destructive weld examination technique.
The length of the crack is a cumulative
total of all the crack lengths identified
around the circumference at the base.
Classification categories range from 0
with no cracking to 4, the most severe
condition. Repair time frames range from
immediate repairs required to 60 days.
Table 3 further corresponds crack
depth and length versus the pole age
(if known) to a corresponding repair
classification (also see Example No. 2
Figure 13. An example of classification calculations.
in Figure 13). This alerts the owner

aglmediagroup.com
049
Towers

been an industry challenge for many on the severity of the weld cracking and (1990). ASCE Manuals and Reports on
years, and it continues to be a challenge. age of the structure. A proposed crack Engineering Practice No. 72 Design of
Many factors contribute to the problem. classification system is intended to stan- Steel Transmission Pole Structures, sec-
Field inspections have shown the impor- dardize the way the industry deals with ond edition, New York.
tance of understanding and reacting ap- inspection, repair and maintenance of American Welding Society (AWS)
propriately regarding this issue. Visual pole base connections. (2010). AWS A3.0M/A3.0: 2010
and NDE inspection techniques are Cracks can develop over time because Standard Welding Terms and Defini-
critical and should be regularly scheduled. the structure is constantly exposed to tions, Miami, Florida.
It is imperative that inspections are car- dynamic environmental influences such American Welding Society (AWS)
ried out by qualified personnel with spe- as wind and fatigue and ever-increasing (2015). AWS D1.1/D1.1M: 2015 Struc-
cific pole experience, CWI credentials loading. Routine inspection and main- tural Welding Code – Steel, Miami, Florida.
and non-destructive ASNT credentials. tenance are the only sure ways to reli- American Welding Society (AWS)
Left unresolved, propagating toe cracks ably protect your assets and extend the Education Department (2008). Weld-
can cause eventual failure of the base service life of your structures. ing Inspection Technology (WIT), fifth
connection and lead to the potential col- edition, Miami, Florida.
lapse of the structure. If identified via References
timely inspection, these defects can be American National Standards Institute Brian R. Reese, P.E., CWI, is president
resolved via weld repairs that restore the (1983). ANSI/NEMA TT 1-1983 Ta- of Reese Tower Services. David W.
original integrity of the structure. The pered Tubular Steel Structures, New York. Hawkins, P.E., is vice president of
timetable for the required repairs is based American Society of Civil Engineers Paul J. Ford and Company.

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agl magazine
February 2016
050
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051
Antennas

FEBRUARY 2016
THE MONTH
AGL TOWER OF

agl magazine
February 2016
052
SITE NAME
PENOBSCOT MOUNTAIN

HEIGHT
790 FEET

MANUFACTURER
STAINLESS

FM BROADCASTER
WVIA

YEAR CONSTRUCTED
2008

LOCATION
MOUNTAIN TOP, PENNSYLVANIA

Photo courtesy of Reese Tower Services

053
aglmediagroup.com
Towers

How the FCC Reverse Auction Could Affect Your Tower


By Don Doty

The upcoming FCC 101 reverse auction for full power and Class A TV broadcast stations means changes
for tower use. The resulting changes in tower use could require months of planning.

Those who should know tell us that want to or will need to make changes incentive auction will sell broadcast
the federal government’s reverse auc- to their broadcast facilities. TV spectrum. It will marry the eco-
tion is imminent. We cannot gauge nomics of wireless providers’ demand
with any degree of reliability how the Introduction for spectrum with the economics of
auction will unfold, how many broad- The incentive auction is an innovative TV broadcasters. Specifically, the first
casters will convert to channel sharing, new tool authorized by Congress to incentive auction of TV broadcast
or whether broadcasters will receive all help the Federal Communications spectrum will permit TV broadcasters
they’ve been promised. What we do Commission (FCC) meet the nation’s to voluntarily go off the air, share their
know is that many broadcasters will growing spectrum needs. The first spectrum, or move channels in ex-

Left: Work is underway to raise a new 8-to-15-ton antenna system to the top of a TV broadcast tower.
Right: The new antenna system alongside the tower. When the time comes to make changes to a TV broadcast tower, being prepared will make all
the difference. Broadcasters can begin now to develop and determine their goals, reach out to the industry supply chain, enlist industry veterans to
assist in creating a detailed timeline, scope of work and budget, lock in needs as soon as possible, and ask questions. Photos courtesy of Stainless

agl magazine
February 2016
054
Left: A part of a tower painted with a new aviation white color band and installation of new LED aviation obstruction marking fixture.
Right: A new tower top section with a new Dielectric antenna. As a result of the reverse auction, broadcasters may be making changes that affect
their use of towers. Photos courtesy of Stainless

change for receiving part of the pro- broadcast business to a standstill. The productivity in preparation for the
ceeds from auctioning that spectrum FCC said it was necessary to ensure a pending increase in workload.”
to wireless providers to support 21st- static frequency landscape as the FCC
century wireless broadband needs. gears up for the incentive auction. The Task Ahead
By the sunset of analog TV broad- Today, broadcasters find them- Tower work can take many months of
casting in 2009, the broadcast supply selves with constrained resources. planning to achieve the optimum bal-
chain was a dynamic cauldron of the Well-known suppliers up and down ance of performance, timing and cost.
best and the brightest the industry had the supply chain have had to make Broadcasters that will need to make
ever seen. Safety, quality and productiv- drastic adjustments to survive. The changes to their towers, such as replac-
ity were at their pinnacle. The FCC’s only way the broadcast supply chain ing or adding a new antenna, can plan
freeze on the filing of any technical ap- will be able to respond to the changes now to smoothly manage the numerous
plications in 2013 had the unintended brought by the incentive auction is to steps that accompany the preparation
consequence of strapping the broadcast rise to a level of efficiency that has not of budgets and timetables for such
supply chain, including transmitter been achieved before. According to work. Early planning is essential.
manufacturers, antenna manufacturers, Lee Brooks, senior vice president of The process typically begins with a
consultants, tower fabricators and construction services for FDH Ve- broadcaster selecting the antenna and
tower erection contractors. The notice locitel, “Stainless has made significant power levels needed to achieve FCC
establishing the freeze failed to provide investments in additional personnel, compliance. Once the channel, effective
a convincing rationale for bringing the equipment and processes to improve radiate power (ERP), antenna height,

On the incentive auction process timeline, the FCC Auction 101 is in the pre-auction phase, with applications to participate in the auction having
been submitted in December 2015. Source: FCC

aglmediagroup.com
055
Towers

This sample form shows the type of information the tower owner collects to provide to the tower manufacturer in preparation for modification or
replacement of a TV broadcast tower. Source: Stainless

input power required and transmitter All the files available at the station that the size of the transmission line and the
power output (TPO) are known, the relate to the last primary broadcast elevation of the new equipment. Docu-
effect on the tower must be considered. tower should be reviewed. Among the ment the existing equipment located on
No doubt many files and records have needed documents are tower drawings, the tower. A few pictures of the coax
been kept over the years, and their im- the most recent previous tower analysis bridge and the tower base, and a view
portance will now come to the forefront. and inspection, the new antenna model, looking up the tower are excellent tools
to assist the engineer. Are building per-
mits required? Request a permit package
from the engineer of record (EOR). Co-
ordinate planning meetings between the
antenna manufacturer and tower engi-
neer to jointly set milestones and expec-
tations. Set and review the budget.
In most cases, the tower will be re-
quired to meet the latest building codes
with reference ANSI/TIA 222 Rev G,
which became effective in 2006. In
some cases, previous codes (C‒F) may
be used, but this decision should be
made in conjunction with the risk
management team to take into ac-
count insurance costs and license re-
quirements of various tenants, such
as critical services of first responders
and contract provisions that require
Raising a 5-ton tower section. Photo courtesy of Stainless
more conservative considerations.

agl magazine
February 2016
056
Anatomy of a Tower Analysis The structural analysis report will list The analysis will be performed
There are two types of analyses: cur- the results and recommendations. and the conclusion will be based on
sory and rigorous. A cursory analysis Consideration will be given to previ- the assumption that the tower has
is done quickly with only a small at- ous structural analyses and modifi- been properly installed and main-
tention to detail. A rigorous analysis cations performed by the EOR. tained, including, but not limited
is characterized by or adheres to Structural evaluations and modifica- to, the following:
strict standards or methods, exacting tions performed by others must be ● Proper plumb and alignment
and thorough. provided to the EOR to be included in ● Correct bolt tightness
Cursory reviews are helpful in the the evaluation. ● No significant deterioration or dam-
early phases because they seek to Most proposals include a struc- age to any component
define whether one of several options tural analysis only. If the results of
provides a good compromise of cost the analysis require modification The customer is expected to provide
versus benefit. It is important to note materials or adjustments, those will the information on antennas, trans-
that only a rigorous analysis is ac- be addressed in a separate proposal. mission lines, or other appurtenances,
ceptable to proceed to installation. The following information, pro- and the EOR will rely on this informa-
The broadcaster must specify which vided by the customer, must be re- tion in the structural evaluation.
standard most accurately reflects the ceived prior to the start of an analysis:
needs of the station. Many times the ● List of all existing appurtenances, Conclusion
decision about which standard revision such as antennas and lines Being prepared will make all the dif-
is the most appropriate rests with the ● List of any new equipment to be con- ference when the time comes for ac-
EOR and the station’s chief engineer. sidered in evaluation tion. Broadcasters can begin now to
The tower will be analyzed accord- ● Cross section with transmission line develop and determine their goals,
ing to the TIA 222 standard specified. and conduit locations reach out to the industry supply
chain, enlist industry veterans to as-
sist in creating a detailed timeline,
Important Records scope of work and budget, lock in
needs as soon as possible, and ask
Tower work can take months of planning. Files and records kept over the questions — lots of questions.
years that relate to the last primary broadcast tower should be reviewed.
The following checklist can help with gathering the needed documents. Don Doty is regulatory compliance
advisor at Stainless, a business of FDH
● Tower drawings Velocitel. Stainless has provided de-
● Last tower analysis sign, engineering and installation of
● Most recent tower inspection guyed, self-support towers and mono-
● New antenna model pole structures for more than 65 years.
● Size of transmission line The company maintains an extensive
● Elevation of new equipment archive of tower information for Stain-
● Existing equipment located on the tower (a few pictures of the less, Dresser, Kline, Central and other
coax bridge, tower base and a view looking up the tower are excel- tower manufacturers. Visit www.
lent tools to assist the engineer) stainlessllc.com.other appurtenances,
● Are building permits required? Request a permit package from the such as ladders, balconies, stairs, plat-
engineer of record (EOR). forms, handrails, guardrail assemblies,
● Coordinate planning meetings between the antenna manufacturer catwalks and transmission lines, can
and tower engineer to jointly set milestones and expectations. help determine if their location and
● Set and review a budget. spacing are adequate.

aglmediagroup.com
057
Partnership

Case Study: A Tower for Public Safety and Public Good


By Ed Myers

A public-private partnership can be customized to achieve telecommunications infrastructure


improvements on a grand scale.

Skagit County is a growing econom- of Hamilton and Lyman, located on sition and telecommunications real
ic center in northwest Washington, the north banks of the Skagit River. estate professionals leased property
relying on a geographically strategic At the same time Skagit County in an ideal location with ready access
network of rivers and accessible was exploring the expansion of its to utilities and backhaul service
ports to maximize the economic emergency management services north of Hamilton, Washington.
potential of the region’s natural coverage, a major wireless carrier was Having secured the land with the
resources of agriculture, fishing and addressing new regional demand for private owner, the developer then
timber. Other factors have encour- its LTE services. For both parties, the leveraged its end-to-end rapid tele-
aged recent economic growth of existing wireless infrastructure (con- com tower development capabilities
the 1,950-square-mile county that sisting of towers) was inadequate to to get the structure zoned, permit-
include a rise in ecotourism, in- meet suitable density and size re- ted, constructed and ready for ten-
ternational trade and specialized quirements. The towers were either ant occupancy. As the owner and
manufacturing. Economic expan- not sufficient for the demands of the operator of the tower, the devel-
sion has led to a surging population carrier’s LTE deployment, were oper provided all of the required
in Skagit County, which exceeded served by constrained backhaul con- capital for the construction with no
120,000 last year. nections, or weren’t constructed ev- required monetary contributions
As a population grows and tech- erywhere they would be needed. New from either the county government
nology adoption increases, the de- wireless infrastructure was required or the wireless carrier tenants.
mand for wireless voice and data to meet the ever-increasing coverage
services inevitably grows by expo- and capacity demand. 45 Days
nential proportions, not only from The locally focused and engaged
consumer demands but also from the Solution landlord made it possible for Paral-
increase in public sector require- Skagit County engaged Parallel Infra- lel Infrastructure to develop the
ments. Skagit County’s rapid growth structure, a national build-to-suit tower into a tenant-ready facility in
brought to light that existing public tower and wireless telecommunica- less than 45 days from receipt of the
safety services and E-911 coverage tions infrastructure development building permit.
required expansion and updating. It company, to build, own and operate The infrastructure company han-
had become critical to extend and a new 195-foot self-support tower to dled the design, financing, zoning,
enhance first-responder coverage to meet the growing demands of local permitting and development and
address the needs of the entire coun- and regional public safety offices. leasing of the new tower. This self-
ty, not merely the densely populated Working with Sierra Pacific In- contained development model in ef-
areas. Public safety agencies — es- dustries, a large landowner in the fect lightened the bureaucratic load
pecially the sheriff and fire depart- region recognized for its commit- for Skagit County officials and al-
ments — required increased wireless ment to area-wide growth initiatives lowed them to focus on what matters
service coverage along the North and economic expansion, Parallel most — serving the residents of
Cascades Highway and in the towns Infrastructure’s team of site acqui- Skagit County.

agl magazine
February 2016
058
A n o t h e r a d va n t a g e fo r t h e age site. The location also serves Conclusion
county came in the way of a new as a fiber exchange hub site, con- A growing population that is accel-
revenue stream. The tower was solidating the backhaul from sur- erating the demand for wireless
considered an improvement to the rounding carrier installations and service spells new opportunities for
existing property. As such, the providing high-capacity access to wireless carriers and municipalities
owner of that improvement, Paral- the carrier’s next-generation voice alike. Wireless carriers may expand
lel Infrastructure, will pay tax to and data services. coverage, provide next generation
Skagit County based on the value This type of future-proofing services and deepen their customer
of the improvement. tower and backhaul solution is key relationships. Government agencies
to long-term carrier tenancy. As can address their community’s crit-
Future-proofing and Backhaul network access technologies evolve ical emergency management wire-
In addition to bolstering Skagit and end-user data demands grow, less communications and enhance
County’s emergency communica- the wireless framework Parallel In- critical public safety networks in the
tions network and local tax base, frastructure has put in place in process. Yet, even though such op-
the new tower met the wireless car- Skagit County allows the carrier to portunities abound all over the
rier’s objectives to provide more meet both its internal network de- country and entities find them-
service. The new tower has modern sign requirements and customer selves scrambling to catch up with
backhaul facilities, allowing the car- expectations for fast, reliable, high- the demand, a one-size-fits-all ap-
rier to construct a new LTE cover- capacity wireless service. proach to tower development may

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aglmediagroup.com
059
Partnership

not be in everyone’s best interest.


Municipalities must remain
mindful of finding and customizing
the right solutions that benefit all
parties involved. In this case, Paral-
lel Infrastructure was able to de-
sig n, build, own, operate and
maintain a new tower facility meet-
ing the requirements for both pub-
lic safety systems and modern
wireless technology. Skagit County
did not have to contribute any
capital to the tower project, effec-
tively saving tax-generated revenue
to be used for other projects, while
gaining access to new infrastruc-
ture required for expanded emer-
gency services. The carrier was able
to bring its expanded LTE technol-
ogy to a growing portion of Wash-
ington, thereby increasing the
region’s ability to grow its economy
and attract new business and tour-
ism, all while offering residents of
the area competitive and modern
wireless services.
If done right, the concept of a
public-private partnership — as was
the case with Parallel Infrastructure,
Skagit County, Sierra Pacific Indus-
tries and the national wireless carrier
— can be customized into an “every-
b o d y w i n s ” m e a n s to ac h i e ve
telecommunications infrastructure
improvements on a grand scale.

Ed Myers is vice president of busi-


ness development and strategic ini-
tiatives at Parallel Infrastructure.
He is responsible for communications
tower and fiber infrastructure sales,
emerging technology ecosystems and
new right of way development. Visit
www.parallelinfrastructure.com.

agl magazine
February 2016
060
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aglmediagroup.com
061
Antenna Site Construction

Building a Raw Land Multitenant Site


By Michael Mitchell

Medium-sized and small companies can put this information to use. Large companies can use it to
understand the effects their actions may have on their smaller business partners.

For all contractors, the basic steps of project for at least 90 to 180 days, or net 45 requires negotiation, but when
raw land construction are similar. don’t attempt to do the work. My sug- you obtain those payment terms, you
Some may use different terms or ad- gestion for customers is to thorough- preserve cash flow. To start the talks, I
ditional steps, but for most, these are ly vet your contractors to ensure they always put down net 15. But be prepared
the basic steps. have the financial capability to with- to settle for net 30 or net 45, which are
The project begins with business stand the potential 90 to 180 days fairly standard payment terms for the
development. The selling and bidding without payment. telecommunications industry.
processes come first. When you receive
the bid opportunity, put a master ser- Opportunity and MSAs Bid Walk and Bidding
vice agreement (MSA) in place with the Business development (sales) is how most If you’re lucky enough to receive an
customer. Review the plans, and in companies obtain an opportunity to bid invitation to bid, and if there is an
most but not all cases, attend a bid walk. raw land construction. The telecommu- actual bid walk, bring a camera be-
Prepare and submit your bid, and create nications industry is changing, and as cause you’ll want as many photos as
a budget to use should you win the bid. consolidation continues and as original possible. Has it ever been a bad thing
If you win the bid, you’ll receive an equipment manufacturers (OEMs) grow, to take too many? I always bring a
award letter, a notice to proceed (NTP) the good-old-boy network shrinks. In measuring wheel and a long tape mea-
and, most importantly, a purchase or- this day and age, it becomes less about sure because you never know when
der (PO). Make a construction schedule who you know and more about staying you’ll need them. However, the most
for the client, and solidify a start date in constant contact with your customers. important thing is to print out and
and the client’s expectations. When a good opportunity presents actually read the entire set of prints
Break ground, and build the site. In- itself, one of the first steps is putting and all the other reports. You’ll want
spect what you expect. When you finish an MSA in place. Make sure your MSA to jot down notes while you fully re-
the site, submit all your close-outs. is something you can live with. Gener- view the plans so you can ask ques-
Punch the site, fix all punches, and if all ally, you have one shot when reviewing tions during the walk or via email.
goes well, get paid as per your MSA. an MSA, so make it count. MSAs start Generally, the tower developer will
boilerplate contracts, and they repre- release bid notes a few days after the
Cash Flow: Are You Ready? sent a starting point for negotiation. walk, but they have been known to miss
Every contractor needs to know that If you’re told it’s a take-it-or-leave-it some questions. Read the bid notes. If
building a raw land site could deplete contract, it’s probably best to walk away. you need more answers hit “reply all”
your cash flow, and if you are under- Remember, you’re going to lay out a if possible and ask your questions. You
capitalized, that can squeeze the life minimum of $100,000 for 90 to 180 want every bidder to be on the same
out of you. Also, if the job is misman- days. In order to preserve cash flow, my page and to bid the same work. How
aged, it could carry a lot of risk to recommendation is to obtain your cus- many times have you lost a bid to
your bottom line. Thus, my first sug- tomer’s agreement to paying in full (net 2-Guys and a Rope Tower Company
gestion for contractors is that if you payment) in 30 to 45 days after project because they forgot to bid something?
cannot carry the entire cost of the completion. Obtaining terms of net 30 Be thorough and accurate.

agl magazine
February 2016
062
When I was with American Tower Speaking of subcontractors, make varieties, a conditional lien release
and I was bidding projects, I would sure you issue them POs and that and a regular lien release.
throw out the highest and the lowest each PO is accurate, complete and
bid and then choose among the remain- concise. Your POs should spell out Construction Start
ing bids. By doing that, I cut down the their scope of work (SOW) and fully The following information focuses
amount of change orders I was seeing, disclose every detail, no matter how on processes and procedures, not
and I also weeded out the companies minor, and most importantly, fully the actual construction, which var-
that either didn’t want the work or that disclose the payment terms. The last ies from site to site.
didn’t understand the job. thing you need is a misunderstanding On day one, pull out your con-
on payment or scope. struction schedule and make sure you
POs, NTPs and Construction And this is most important, es- stick to it as much as possible. Your
Schedules pecially when dealing with subs: project managers should send a dai-
Never do work without a PO. That seems Every contract I’ve ever seen has a ly report to the client and a wrap-up
obvious, but this is telecom — jobs get lien section. Tower developers are report at the end of each week. Re-
canceled all the time and sometimes quite specific and demanding re- ports should contain what was ac-
without warning. It shouldn’t matter garding lien releases. Keep in mind complished each day and for the week
who the client is, don’t order any mate- that you will not be paid before you and what is scheduled for the next
rial or spend any money on any job give your customers lien releases day and the following week. Over-
until you receive a PO and an NTP. from you and your subcontractors. communicating is really the best way
POs for raw land sites generally have an The developers will always make you to stay out of hot water. You’ll never
NTP attached. If for some reason the use their boilerplate lien releases. hear a client complain about receiving
NTP doesn’t come with the PO, find out Make sure you and your lawyer read too much information.
when it may arrive, and don’t spend any and fully understand it. And in some One advantage of daily and
money until you receive the NTP. cases, lien releases come in two weekly reporting is that they keep
Tower developers always ask for a
construction schedule. Make sure you
put a lot of thought into that sched-
ule, and once it’s turned in, make sure
you stay on that schedule. Many in-
Raw Land Construction Steps
experienced project managers don’t ● Business development: Get a bid opportunity and a master service
know how this business works, and agreement (MSA) in place.
they simply throw together a schedule ● Review plans and, in most but not all cases, attend a bid walk.
without giving it much thought. Those ● Prepare and submit your bid, and create a budget for use should
schedules are given to the tower de- you win the bid.
velopers (clients) who are, in most ● Receive an award letter, a notice to proceed (NTP) and, most im-
cases, the anchor tenants. Your sched- portantly, a purchase order (PO).
ule lays the groundwork for the life ● Make a construction schedule for the client and solidify a start
of that tower over the next six date and the client’s expectations.
months. If you want to be invited to ● Break ground and build the site. Inspect what you expect.
the next raw land bid, my recommen- ● Finish the site and submit all your close-outs.
dation is this: Put a lot of thought ● Punch the site.
into the schedule, check the weather, ● Fix any and all punches.
check availability of materials and ● If all goes well, get paid as per your MSA.
check with your subcontractors before
you submit your schedule.

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Antenna Site Construction

a record of the job. The reports give man or construction manager emails worker must wear at any active job-
you documented proof, should you or otherwise sends all records of the site, regardless of their discipline.
need to go back and seek addition- day’s work to the main office daily — These are hardhats, steel-toed boots
al compensation, as for a change every single day. This includes job and safety glasses. Safety glasses are
order. If you bid the job correctly, safety analyses, photos, timecards and as important as hardhats and steel-
change orders shouldn’t be a prob- close-out forms. Don’t allow the fore- toed boots and are supposed to be
lem. However, if you need a change man, construction manager or even part of the standard-issue safety gear.
order, a daily report is a good way the project manager to keep any or all
of tracking the proof. Daily reports site information in one location during Finish Site, Submit Close-outs
will help mitigate a loss and refresh the build. This is telecom, and if it could Some tower developers allow for
a lost memory. go wrong, it will. I’ve had laptop com- milestone billing. That’s great if you
During the daily tailgate or job safe- puters dropped, crash and even stolen. can get it, but if not, you’ll probably
ty analysis meeting, in addition to dis- Can you imagine what would happen have to finish the site 100 percent
cussing safety, have the foreman or if all of your close-out data was lost before you can invoice and start ag-
construction manager remind the work- because a foreman’s laptop crashes? ing the receivable. Regardless of the
ers of what close-out photos may need Do yourself a favor and have them send contract terms, collecting documen-
to be captured during that day. The all data into the office every single day. tation during the build will allow
more people who are aware of what’s Safety is paramount. Make sure you to invoice much quicker. During
needed to close out the job, the better you follow all the rules. In addition to the build, capture and begin assem-
your profit margins can be preserved. the climbers’ gear, there are three bling the close-outs so when the site
Last (and this may seem insignifi- minimum pieces of personal protec- is complete, all you’re waiting for
cant, but it isn’t), make sure the fore- tive equipment (PPE) that every are the final inspections. If done

Author’s Note
I left the corporate world years ago and now run hard drive and cost about $700 to build.
a small to medium-size company based in Nashville, I’ve seen the wireless telecom industry grow from
Tennessee, called EMF Telecom. Despite the con- two-way radios with no computers and paper maps
struction slowdown in 2015, we are seeing some to where it is today. Now, I’m the senior partner and
slow growth. CEO of a company my daughter Sarah Joss and I
During the past 30 years, I’ve had four positions. I started in 2004. We run the company with my old
was a general manager of a large West Coast tower friend and business partner, Sonny Peterman, our
services company. I was the national director of opera- COO. We have offices in Nashville, Tennessee; Co-
tions for American Tower, a regional manager at a lumbus, Ohio; and Orlando, Florida.
national paging company called SkyTel, and well before I’m hoping this article will be informative to me-
the cellular boom, I cut my teeth at a two-way radio dium-size and smaller companies. I’m also hoping
shop where I started as a radio installer. My advanced larger companies will read it and maybe come away
education and real first experience was in the U.S. Navy. with a little more understanding of what it’s like to
When I started in wireless, there were no per- be a small business. At times, it doesn’t seem as
sonal computers. Our first PC was a massive desktop though they understand the effect their actions have
Heathkit we had to put together ourselves. Each on smaller companies similar to mine.
component was meticulously soldered in place. It
only ran basic MS-DOS. I remember it had a 256k —Michael Mitchell

agl magazine
February 2016
064
right, you should be able to invoice Second Punch your client should fulfill their end
in days, not weeks. If you have to return for a second too. It’s just good business.
punch, my best advice is to repair Tower developers can fill a library
Punch the Site, Hopefully Only Once any problems as quickly as possible. with tales of bad contractors. Don’t
We use a quality assurance process and You do not want a delay in your be yet another bad company. Do
form meant to catch problems during payment, so just go and fix the what you said you would do, follow
construction. If you don’t have a pro- problem quickly. In a nutshell, go the rules and build a clean site. Trust
cess in place, you should develop some- and do the punch, get it over with, me, the last thing a developer wants
thing to catch discrepancies prior to and get paid. is a lien on a new tower site. If they
the punch walk. A good quality assur- slow-pay you, just don’t work for
ance process should catch any prob- Get Paid As Per Your MSA them anymore.
lems prior to a punch and save you Our accounting department usu- All things considered, the best de-
from costly return trips. I always try ally works closely with our clients. fense is a good offense.
to have at least two qualified climbers We know that to be paid, we must
and a construction manager or project follow the rules outlined on the Michael Mitchell is president and CEO
manager present during a punch to MSA. If the MSA says you need to of EMF Telecom, a construction com-
quickly repair any problems. If at all give your client XYZ to invoice and pany with headquarters in Nashville,
possible, you want the inspector to see be paid, give them XYZ. If you ful- Tennessee. His email address is mmitch-
the punches fixed while he is on-site. filled your end of the bargain, then ell@emftelecom.com.

Photo by Jade Albert

Learn more at
autismspeaks.org/signs
Some signs to look for:
No big smiles or other joyful No babbling by No words by
expressions by 6 months 12 months 16 months

© 2014 Autism Speaks Inc. “Autism Speaks” and “It's time to listen” & design are trademarks owned by Autism Speaks Inc. All rights reserved. The person depicted is a model and is used for illustrative purposes only.

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Antenna Site Construction

Building an Antenna Site


By Michael Purpura

As demand for communication services and the Internet of Things expands, more antennas will be con-
structed. It is up to competent contractors to do this efficiently, safely and with the highest regard for their
workers, the community and the environment.

The cellphone is the catalyst for intensive applications demand su- The contractor’s job now is to con-
communicating among people and, perior network performance. The vert the drawing into a reality. The
increasingly, between people and following information covers one hurdles that have to be cleared are
their machines. The web of connec- small piece of this long electron directly related to the population
tions becomes more complex with conveyor belt, the construction of density and the environmental sen-
each passing year. Our digital, hand- an antenna site. Without a prop- sitivity of the site. These two factors
held two-way radios/computers use erly constructed cell site antenna, might make an otherwise simple
a potent mix of complex circuits and the cellphone will not work. project highly complex.
Web applications to help us run our When the contractor is awarded The tower owner and its engineer-
lives. They help us run our busi- an antenna site project, months of ing firms usually do as much as pos-
nesses and facilities, and the ma- work have already gone into it. The sible to hand off a buildable package
chines inside them. site is acquired, and the design and to the contractor. However, barriers
What does it take to satisfy us- engineering work is completed. The to construction still exist because of
ers who want to do all of this? tower height and components are the complexity of permit require-
Sending the requests is quick, but specified, and the azimuth and tilt ments or unknown conditions on the
streaming video and other data- angle of the antennas are called out. site. For example, drilling a 6-foot-

Left: Earth-moving equipment clears the area for the new monopole.
Right: A Soilmec SR-30 self-mounting drilling rig augers a 6-foot-diameter-by-40-foot-deep hole in the ground for a monopole tower.

agl magazine
February 2016
066
Left: The rig drills through a temporary casing for the foundation caisson.
Right: A worker steadies a cage fashioned of steel reinforcement bars as the drilling rig lowers it into the foundation hole.

diameter-by-40-foot-deep hole in the and possibly filtration. If contami- control plans have to be approved by
ground for a monopole tower requires nated soils are encountered, more the city and possibly by the state
water and drilling fluids to minimize work and more permits are involved department of transportation.
water loss to the soil and to stabilize in order to properly dispose of them. Let’s not forget locates. It is easy
the soil wall. Sourcing that water can In highly populated areas, per- to hit a utility if it is not marked.
require a permit, and disposing of forming work during certain hours Good locates and a damage preven-
the water can require another permit may require special permits. Traffic tion plan are vital to the success of

Left: The finished foundation with mounting bolts for the toe of the monopole.
Right: A backhoe digs a trench for cables to be extended to the tower.

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Antenna Site Construction

any project. The ability of a contrac- plan that ensures the weight is
tor to secure all types of permits is known, the boom angle and rigging
also an important factor in keeping are within limits, the crew under-
a project moving toward completion. stands how the lift will be executed,
Carriers and tower owners do not and each individual understands
like delays. Once the project is award- what his role is during the lift. All
ed, they are anxious to place the of this forms the basis for a good
equipment in service. job site analysis (JSA) and helps
This type of work is inherently the superintendent and foreman
dangerous. Excavations, moving with their daily safety briefings.
equipment, horizontal drilling, Scheduling plays a critical role The finished equipment pad.
tower climbing, rigging and lifting in making a project run smoothly.
all bring with them certain hazards It’s an important planning and
that must be accounted for, planned communication tool that helps the contractor to communicate effec-
for and mitigated from the start. contractor visualize conflicts and tively with the carrier, the turf
For example, during a drilling op- critical paths, and it allows for clear vendor and government agencies.
eration, it is necessary to develop a communication among the contrac- Even when circumstances dictate a
utility damage prevention plan in tor, site owner and carrier. Micro- change in scope or schedule, it is
order to positively identify and soft Project or Primavera are good easier to understand the change
avoid all existing utilities during the software packages for this type of when all parties are familiar with
drilling operation. work. Most projects run smoother the project plan.
Lifts are another area of great with a written project plan. This For example, on a recent project
concern. Any lift should have a lift plan and the schedule allow the in northern Indiana, additional per-

The completed tower with its graveled, fenced compound is ready to be placed in service.

agl magazine
February 2016
068
mits were required before our work 50-foot sections on top of one an- the design range of the tower. The
could start. A traffic control plan other was set up on site. The tower site is then fenced and graveled,
had to be drafted and approved by crew prepped the tower sections by and any restoration and landscap-
the department of transportation. installing climbing pegs. The crew ing work is completed.
Specialized drilling equipment had built the tower platform, installed At this point, the tower owner
to be brought in, and the tower steel radios and antennas and prewired and carrier complete the commis-
delivery had to be coordinated to as many components as possible. sioning process, and the tower is
allow sufficient time for 144 cubic W hen the tower sections were placed in service. As demand for
yards of concrete to cure to speci- ready, the lift plan was executed communication services and the
fied strength. In addition, a sig- and the tower and platform were Internet of Things expands, more
nificant amount of site preparation set and secured. antennas will be constructed. It is
had to be completed. This included After this, the finish work starts. up to competent contractors to do
installation of the ground bed. And This is when wire is pulled through this efficiently, safely and with the
400 feet of conduit had to be placed the conduits, power is run to the highest regard for their workers, the
in order to accommodate power site and the tower and equipment community and the environment.
cable, fiber-optic cable and control building are wired. The final adjust-
wiring. A pad for the equipment ments to the antenna azimuth and Michael Purpura is director of busi-
building had to be poured. tilt settings are dialed in. RF testing ness development at Electric Conduit
When these steps were complet- is completed to ensure that power Construction. Visit www.electric-
ed, a crane capable of stacking three levels are within limits throughout conduitconstruction.com.

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P:814-676-5688 • F:814-676-3729

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Antenna Site Construction

Wet Weather Breeds a Creative Solution to Cell Site Construction


By Benjamin Horvath

Construction of a site in Fort Shawnee, Ohio, called upon a technique more commonly used in heavy
construction, as with roads, highways and bridges.

The three main steps for installing a was at or just below the water table. with the wet conditions, bringing heavy
self-supporting tower’s foundation are Usually, for a pad-and-pier foundation, equipment along the road wasn’t pos-
excavation, rebar placement and pour- concrete trucks can be parked 10 to 15 sible. Meanwhile, the client was anxious
ing concrete. When wet weather makes feet from the excavation area. From the for the site to be completed. To expedite
a site muddy, the third step becomes rear of the truck, a chute, roughly 15 feet the process, Stout decided to pump the
especially difficult because concrete long, is placed into the excavated hole. concrete into the excavated hole from
trucks don’t roll well through mud. This enables wet concrete to be poured a truck parked roughly 400 feet from
A case in point involves the installa- into the soon-to-be tower foundation; the foundation area. The company used
tion of a 250-foot tower in mid-April, however, given the wet conditions, it was a 6-inch hose and pumped the concrete
a rainy time of year in Ohio. Called upon impossible to maneuver a heavy concrete from the truck to the site.
to install the foundation, Stout Tower truck through the muddy site area. Two additional steps aided in the
Services found the site in Fort Shawnee, Although the company built an ac- process. First, a sump pump was placed
25 miles east of the Indiana border, had cess road prior to beginning the founda- within the excavation area, thereby
taken on a days’ worth of rain, leaving tion install, the road was in a swampy clearing any excess water from the hole.
the work area oversaturated. The site area with too much ground water, and Second, the bottom of the hole was

Wet site conditions prior to the beginning of construction.

agl magazine
February 2016
070
lined with small stones, which acted as
a filtration device to keep the working
area relatively dry and mud-free.
It was important to keep the area free
of mud to maintain the concrete-to-
water ratio specified for the pour. Oth-
erwise, the concrete could lose strength.
Also, mud makes it more difficult for the
crew to work within the excavation area.
Using the hose to pump the concrete
into the foundation area required more
manpower than a usual install would.
Generally, there is only one man in the
excavation area during the pour, but Wet conditions within the excavated foundation hole a couple of months before the con-
during this install there were two. Also, crete was poured. At the right are the green hose and the pump used to keep sitting water
out of the hole during concrete pumping.
because the hose was so heavy with
concrete running through it, an addi-
tional man operated an excavator that construction, but it is used fairly com- for the site to dry, which the client obvi-
held the hose in place. monly within other construction areas. ously wouldn’t be too crazy about.”
Because of the long distance the wet For example, many bridges must be
concrete needed to travel, the compo- constructed in a similar manner because Benjamin Horvath is a human resources
sition of the concrete was slightly al- concrete must be pumped from dry land and marketing assistant at Stout Tower
tered. Concrete loses air as it is to the piers upon which the bridge rests. Services in South Bend, Indiana. Stout
pumped, so it was necessary to com- “I was fortunate to have been able to Tower Services has served a total of nine
pensate for the air loss by increasing learn a lot about construction prior to clients to date, including the industry’s
air pressure in the wet concrete. The entering this industry, and that was just largest carriers, such as Sprint, T-Mobile
concrete was designed and produced a natural product of having spent most USA, and Verizon Wireless. The com-
a little differently in order to compen- of my life around construction,” said pany has constructed approximately 100
sate for the length it had to travel from Darren Stout, president and CEO of cell sites and performs regular mainte-
the truck to the foundation. Stout Tower Services. “If I hadn’t been nance on more than 150 sites through-
This pumping technique is used exposed to so much construction during out the United States. Visit http://
relatively infrequently with telecom my life, I guess we would’ve had to wait stouttowers.com.

At the jobsite in Fort Shawnee, Ohio, the terminus of 400 feet of hose pours concrete for the antenna site foundation.

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Antenna Site Construction

The Challenge of Forecasting Site Acquisition


(And What To Do About It)
By Tom Leddo

Take four steps to improve your site acquisition process. You will significantly improve your ability
to forecast every site, maybe not with 100 percent accuracy, but much closer to it.

Wireless operators are seeking new digest acquisitions, contemplate thus highly variable. This volatility can
ways to navigate through the perfect future financing and restructure throw timelines and site deployment
storm of more than 100 percent pen- their operations to adjust to the new cost models into total disarray. Con-
etration (market saturation), price realities in the wireless marketplace. struction managers and project manag-
competition and the insatiable demand The latest forecasts indicate that ers need to have equipment and crews
for constant high-speed connectivity. capital expenditure will begin to in- scheduled in the right place at the right
In other words, everyone has a mobile crease for more cell sites and upgrades time, and if a lease is not executed or a
phone, and the carriers are in a price over the next few quarters. But it is permit is not obtained, the cost of mov-
war to retain customers or get new becoming much more obvious that ing or storing equipment and redeploy-
customers who have an increasing ex- this rebound in cell site development ing a crew can destroy margins.
pectation for the ability to upload un- of both new and upgraded cell sites A number of factors can delay a
limited photos and stream unlimited must be deployed much faster, more notice to proceed (NTP) such as leas-
video anytime, anywhere. frequently and at lower costs. ing, zoning, permitting and struc-
If carriers are going to be able to Traditionally, site acquisition has tural failures. Often, these problems
supply the bandwidth to meet the been a highly inefficient and unpre- begin to snowball, throwing an entire
forecasted demand for over-the-top dictable part of the site-development deployment budget out of whack and
video and the many other demands process. And because site acquisition costing project managers their jobs.
for wireless data, then there will need is the first part of the process for new At the beginning of any project, no
to be ongoing development of both and upgraded sites, if a forecasted one can tell with a reliable degree of
microsites and macrosites throughout acquisition date is missed, the entire certainty when a given landlord will
the United States. construction and installation schedule properly sign and return a lease or lease
However, the development and is delayed beyond what was forecast amendment, how long it will take a
upgrading of traditional macrosites and the cost then exceeds the budget. municipal employee to review and ap-
slowed significantly during 2015 The wireless infrastructure indus- prove a permit application or zoning
compared with the frenetic pace try needs to find ways to streamline request or what the structural pass/fail
caused by the need to upgrade net- site acquisition and make it much rate will be on a group of towers —
works to LTE in the previous few more predictable. In other words, new especially now that radios are mount-
years. Also, optimistic forecasts for deployment models are needed. ed in the air with the antennas. We no
small cells have yet to be reached, longer operate in the days in which a
primarily because the deployment The Challenge failed structural analysis (SA) just re-
costs per node do not provide the Trying to accurately forecast site acqui- sults in a check request. Now a failed
return on investment required to sition for a new cell site or to upgrade SA leads to revising the RF data sheets
justify the installations in large vol- an existing one is almost impossible to try to meet the load capacity of the
ume. Furthermore, most of the ma- because the typical functions are com- existing tower, which is much easier
jor operators paused in 2015 to pletely subject to human behavior and said than done and causes further

agl magazine
February 2016
072
delays. There is more back and forth completed. By preparing a detailed then turn that into a Visio flow chart.
between site acquisition and RF than plan up front, weeks and even After a few iterations, we end up with
I have ever seen before in the industry. months of inefficiencies can be 10 to 15 pages of process detail that
One way to eliminate this wasted trimmed off the timeline. streamline the entire project. There
expense and inefficiency is to forecast At Md7, we begin every project in are hundreds of steps and substeps
more conservatively and thus give a front of a wipe board where we map to get from PO to NTP and, if not
site-acquisition team more time to out a step-by-step process flow and planned and tracked with that same
complete its leasing, environmental
and regulatory tasks. But let’s deal in
reality: Even if a reputable site-acqui- Proud sponsor of
sition vendor develops what they hon-
estly believe to be a sound forecast,
there are simply too many unknowns
and unforseeable circumstances be-
yond their control. Visit us at
In short, meeting the forecast for booth# 600
NTPs is difficult at best.
Here’s why site acquisition is so
hard to forecast, and what we should
do about it.
Ready, Aim, Fire! Let’s be honest.
Deployment projects rarely start on
time. Budget approval takes longer
than expected, the issuing of pur-
chase orders is delayed and RF data
sheets are released late and often
changed. And although the start
dates are often delayed, the on-air
forecast is rarely extended to accom-
modate the delays. This throws proj-
ect managers into a frenzy of activity
and forces them to seek corners to
cut and interim milestones to meet
so they appear to be on time.
Late starts are just part of life, but
when they occur without subsequent- ENGINEERED ANTENNA
ly pushing out the targeted comple-
tion dates along with the pressure to MOUNTING SOLUTIONS
For Carriers, A&E Firms, and Contractors
get sites on-air, our industry typi-
cally skips the most important, initial
step — planning.
Most projects develop a scope of
work for billing and milestone pur- www.sitepro1.com | 888-GET-PRO1
poses but lack a detailed step-by-
step process flow to get the work

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Faster
Antennas

and Safer.... level of detail, then we fall into reac-


tive mode, which is what typically
happens in site acquisition.
Bronto aerials take you where To successfully complete site ac-
you need to be, safer and quisition, you must be proactive and
well prepared. Typically in our indus-
more productively! try, we talk about being proactive, but
rarely are we actually proactive. Al-
though this takes extra time up front,
the time saved throughout the entire
• Working heights project more than makes up for it.
You can’t control (much less
to over 340 ft. forecast) human behavior. I have
• Horizontal reach heard it said many times that the
post-NTP phase (construction and
to over 102 ft. installation) is the most expensive
• Platform capacity part of a deployment process and also
the most predictable, but the pre-NTP
to 1500 lbs. site acquisition phase is much cheap-
er and far less predictable and can
Now you can reach throw the construction and installa-
towers anywhere. No tion phase into a tailspin.
matter how high or No matter how good a negotiator
you are, you can’t make a landlord
how far out you have
sign a document before he’s ready.
to reach, there’s a And if you pressure a smart landlord
Bronto aerial that’s to sign faster, he will actually strategi-
right for you. cally slow down to apply pressure for
rent and other concessions.
Similarly, no matter how good a
relationship you have with a munici-
pality, you generally cannot expect a
government employee or official to
approve your document faster, be-
cause they typically have their own
strict procedures to follow. Person-
ally, I believe that if you submit a
well-prepared, well-organized and
error-free zoning request or permit
application, you will get what you
need much faster than if you have a
great relationship with the municipal
employee behind the counter.
Often, there are well-intentioned
attempts to keep the site acquisition

Available for Rental or Purchase


Call us at 352-895-1109 • Visit us at www.bronto.us
agl magazine
February 2016
074 Photo courtesy of Hinkel Equipment Rental
process progressing by visiting a land-
lord or municipality in person with a
bag of bagels and wait for them until
they meet with you and grant your
request or just buy them a steak din-
ner or a bottle of scotch. Although
this sounds like a great idea on a de-
ployment call to get a slow-moving
site process going, it’s really just con-
fusing busyness with progress.
Keep in mind the old saying, “If
you want it bad, you get it bad.” If you
want it quickly, you get lower quality,
which in the end might help smooth
over a deployment update, but will
delay on-air.
Landlords and municipal employ-
ees are busy people, too, and an un-
scheduled attempt to meet only
interrupts and irritates them. Polite
persistence, friendliness and well-
prepared documents get you much
further, much faster.
The spreadsheet deployment
tracker is a relic from the 1980s.
According to Wikipedia, Lotus 1-2-3
was introduced in 1982, and Micro-
soft introduced Excel in 1985. Since
that time, the handset has evolved
from the car phone to the bag phone
to the brick phone to the flip phone
and now the smartphone. Similarly
the mobile networks have evolved
from analogue AMPS (now called 1G),
to digital 2G to 3G and 4G. But for
some reason, we still use spreadsheets
to track cell site deployments. Really?
We can develop a phone that can
open and close our garage doors and
turn on and off an HVAC system, but
we can’t create a decent workflow ap-
plication to track deployments?
Mike Fraunces, Md7’s president,
wrote an article last year (md7.
com/2014/04/agl-1) outlining how

aglmediagroup.com
075
Antenna Site Construction

T:3.75”

spreadsheets fail to deliver quality sites to a single vendor, you can begin

SAFERCAR.GOV/
project details, process workflow and to standardize the product and quality.

KIDSBUCKLEUP
shorter cycle times. He wrote a second There are only two types of compa-
article (md7.com/2014/06/agl-2) nies that can afford to survive on re-
about how large enterprise software ally low prices. The first is the small
VISIT
systems are too broad, lack the level operation with limited overhead. The
of detail needed for a specific project smaller the operation, the less the over-
and are not flexible enough to be cus- head (self-employed people only have
tomized for a specific project. to pay themselves), but they also lack
Md7 has developed its own tracking the resources to handle large volume.
UNTIL THEY BUCKLE UP.

software called LiveTrack. Designed The second type includes companies


with the complex needs of site acquisi- that can produce in large volumes. Yes,
tion in mind, LiveTrack brings mul- they have more overhead, but they also
tidisciplinar y information and can handle large volume and can afford
milestones to a central location, pro- to refine and continuously improve
viding end-to-end management over- processes so that costs decrease simul-
NEVER GIVE UP

sight to all aspects of the process. And taneously as quality increases.


we don’t have to wait for version 2.0 or The second type is what we
3.0 for upgrades. We meet with the should be looking for in the site-
customer to fully understand their con- acquisition world.
cerns and needs and design the work- When site acquisition is performed
flow tracking to meet those concerns in large enough scale, you can afford
and needs for each project, every time. the resources necessary to develop
T:21”

With date and time stamping, qual- and implement detailed plans of ex-
ity date management and parallel ecution, develop the software to track
process flows, LiveTrack shaves weeks the hundreds of details that must be
off deployment forecasts. managed to get a site on-air, reduce
Decreasing pay points without cycle times and lower costs.
increasing volume. Simply put, we Another way to achieve economies
need to break the cycle of giving a hand- of scale would be to assign all work
ful of sites to multiple site acquisition on a single site to a single site -acqui-
vendors, particularly based on price. sition vendor. Too many times, the
In his book A Practical Guide to site acquisition work for a technology
Training and Development, Michael upgrade is assigned to one company,
Moskowitz, the director of human the generator upgrade to another and
resources for Md7, writes an excellent the lease renewal to third. Let’s get
summary of W. Edwards Deming’s 14 smart and consolidate the work.
Points for Management. Moskowitz If you do these four things, you
summarizes the fourth of Deming’s will not be able to forecast every site
14 points as “Move toward a single with 100 percent accuracy, but you
supplier for any one item.” He explains will be able to significantly increase
that the use of multiple suppliers your batting average.
means greater opportunity for varia-
tion in-source product quality. Tom Leddo is vice president of Md7. His
In other words, by assigning more email address is tleddo@md7.com.

agl magazine
February 2016
076
ADC5_9551A0012_3-75x21_BWNP_R1.indd
Client: AD COUNCIL Art Version: Final Art Studio Manager: A. McCarthy
Initials Date

Job#: ADC5-9551A0012 Paper: Newsprint Proofreader: R. Virginia


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is our
mission

National Association of Tower Erectors


The industry leader in
tower climber safety
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aglmediagroup.com
077
Business & Management

Ten Wireless Deployment Mistakes to Avoid


By Andrew Sheridan

The variety of stakeholders, the number of moving parts and the clash of cultures from engineers to
construction managers to planners makes success more difficult to achieve than it might initially appear.

Mobile network operators (MNOs) tions are used assuming they will phase, the business case should be
are continually deploying more ad- cover everything and that both par- used both as a guide for costs and as
vanced network technologies and ties are close to understanding what a reference point to understand when
features in an attempt to differentiate that exact scope might be. Do not costs are getting out of control. This
their services and improve customer assume your vendors understand reference point should continue to be
experience. These major deployment what you mean; spell it out for them used throughout the deployment be-
programs drive market expectations with enough detail. To do so, you cause cost changes and requirement
and, with them, put pressure on the need to know the detail. Work with changes may threaten the business
organizations responsible for imple- Supply Chain software to write the case at any time.
mentation. The pressure to succeed scope of services; do not rely on stan- Similarly, the timing assumed in
can be immense. Let’s face it — wire- dard contractual language previ- the business case was estimated be-
less deployments just aren’t easy. ously used in presumably similar fore much detail was known about
These are complex, high-dollar pro- engagements. Only when doing this the deployment (before detailed scop-
grams where success or failure of the will you be able to identify key chal- ing of work took place), and trying to
program has a significant effect on lenges and uncover the items you manage to a schedule that was built
not only the careers of those presiding may have missed previously. using wrong assumptions or incom-
over such deployments, but also on 2. Assuming that you will be plete information will only lead to
the success of the carrier itself. So, able to adhere precisely to the problems. Often, the assumed days
how can MNOs make a wireless de- original business case. By the time for the contract signings themselves
ployment successful? a program is approved, vendors are are extremely optimistic, virtually
Although not all deployments are sourced, contracts are signed and guaranteeing that the deployment is
the same, with differing goals and equipment is available, a year or more late before it has even begun. This
unique challenges, it is clear that much may have passed. That is plenty of translates into an organization that’s
more can be accomplished by simply time for the real-world deployment constantly playing catch up — focus-
avoiding key mistakes. The following costs to have altered from the original ing on hitting numbers in any way
information details 10 of the mistakes baseline in the business case. For ex- possible and at whatever costs. More
witnessed firsthand across multiple ample, tower crew costs may have often than not this results in unnec-
deployments and provides some best changed based on national demand; essary tensions between parties, and
practices to avoid them. the services costs between all vendors in decreasing performance.
1. Assuming that scope detail required to deploy a site may not re- 3. Assuming too much, or too
can simply be worked out later. flect the assumption in the business little, of third parties. Just because
Scoping deployment services with case anymore; or the addition of in- you have a contract and your third
an insufficient level of detail happens cremental scope post-initial contract parties are operating in good faith
more often than one would imagine. signing may have led to service costs doesn’t mean deployment will just
Everybody wants the contract signed escalating through change control. happen. Expectations can only be met
quickly, so often broad scope defini- From the very start of the sourcing with proper management. A success-

agl magazine
February 2016
078
ful deployment requires continual solely fixable by one party. You need rier, and enough compatibility testing
effort from all stakeholders. Your de- to collaborate to get the job done. should have been performed up front
ployment partners will require sup- 4. Not managing equipment to make a swift change possible. Too
port in many areas in order to achieve availability until there’s a short- many deployments fall behind be-
their goals (e.g., making sure they age. Things are going well with the cause these simple practices aren’t
understand what they need to do to deployment, and then they start to followed.
get a site across the line if it fails its slow down. Questions are asked of 5. Not measuring construction
first quality test, and help with inves- the deployment vendors, and various and installation quality by the
tigating ambiguous issues such as suppositions are made. The slowdown vendor or general contractor.
interference). Actively managing the continues. Then you’re told there’s a There are many reasons why this
third party’s performance is crucial slight delay with equipment, but it’s should be seen as critical during the
to meeting overall expectations. Your only temporary. The slowdown con- lifetime of a build. One of the most
partners must know from the get-go tinues. Now the build is off schedule obvious is enabling good vendor man-
that you’re watching everything that and after having been forced to agement practices (i.e., which gen-
they do, that you can quickly spot dig further you realize there is a fun- e ra l co n t ra c to r s a re m e e t i n g
when cracks appear, and that medio- damental issue with the supply of a expectations and which are falling
cre performance isn’t acceptable. Fur- major component from one manufac- behind). It also allows identification
ther, even when things are going turer. What do you do? Do you ask (and possibly financial recovery) of
according to plan, it’s sometimes nec- your own team and the OEMs to as- equipment swaps that were caused
essary to push harder (e.g., press on sess and test alternatives? Do you by damage in the field versus manu-
in summer and fall in case it’s a par- trust assertions from the manufac- facturing issues (e.g., out-of-the-box
ticularly bad winter). turer or your deployment vendor that failures, or early mortality). This is
Likewise, don’t assume too little things are on the verge of improving? much better than receiving a large bill
of your deployment partners. Don’t The fact is, planning for alternative from your OEM toward the back end
assume that they can’t be trusted and suppliers needs to take place with all of the deployment for equipment that
are only out to get you. Assuming that major equipment up-front, and the was discovered through the RMA pro-
your deployment partners are purely carrier needs to be close enough to cess to be damaged. This also means
driven by ulterior motives leads to the OEM’s equipment supply issues that the RMA process is managed
poor relationships and troubled de- (and general supply chain processes) more closely, and determinations are
ployments. It’s also ineffective, be- to know when an issue is about to hit. made more quickly, versus the OEMs
cause you can stop looking for the Early detection can lead to early ven- sitting on returned equipment until
right cause of an issue and simply dor swaps, and there’s nothing that it’s too late to perform corrective
gravitate to the easy cause, leading to keeps a supplier on its toes like the quality steps with the general contrac-
weak root cause analysis and a lack of very real threat of replacement. tor (bad practices then continue to
effective course correction. Although There may be many reasons why occur and more equipment gets dam-
all third parties (and your own team) an OEM or deployment vendor is re- aged). This also limits exposure to
must be managed, they are rarely sim- luctant to switch failing suppliers additional service dollars as equip-
ply out for themselves. Often, they early on: preferred pricing from that ment issues are often identified dur-
have just as high a desire to do the vendor; a good historical working re- ing services performed later down the
right thing and are very much invest- lationship; or maybe an ordering de- line, such as integration; and those
ed in building a good network. It is lay on the part of the deployment third parties may expect to get paid
often much easier to simply blame vendor that they do not want exposed. for a revisit.
the vendor than to look inside your Whatever the reason, the ability to 6. Forgetting how much deploy-
own organization, but rarely are is- force an equipment swap should be ments can affect the network.
sues solely caused by one party or under the strong influence of the car- There’s little point in sinking billions

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Business & Management

of dollars into a major deployment if Just as in other areas, these ways of third parties. For example, if a con-
by the end of it you’ve lost your cus- working should be established up struction vendor is delivering low qual-
tomers. Deployments are always in- front versus waiting until problems ity but still receiving new site awards
tended to improve network quality and actually arise. There’s no point in at the same rate as its peers, this could
service (e.g., adding more sites and waiting until things are so bad that potentially lead to some of those ven-
radio-frequency bands, upgrading or your deployment partner comes to dors following that bad example and
swapping technology), but the journey you in desperation asking for you to disregarding quality. It is easy for qual-
to the improved network is arguably exert your pressure as a carrier on one ity to slip overall as a result. Ignoring
more important than the destination. of its suppliers. small issues can affect the culture of
Although it’s true that adding more Conversely, if not managed, you can the deployment, and this can lead to
sites and bands will increase service also end up with a situation in which more serious issues in the current de-
coverage and capacity, it’s quite easy a misbehaving prime can foster poor ployment, or even in the next one.
to disrupt existing service and existing relationships with well-performing 10. Assuming the level of de-
service quality while doing so. Out- subs, potentially poisoning the reputa- ployment complexity versus de-
ages for upgrades, popcorn deploy- tion of the carrier that is contracting terming the level of deployment
ments without carefully managed with the prime. The only way to know complexity. At the beginning, deploy-
neighbor lists, unexpected interfer- if this is happening is to be involved. ment projects can sound conceptually
ence, and long times between turning 8. Course correcting once a de- simple, whether they involve overlay-
up the new technology and actually ployment issue has already af- ing an existing installation or replacing
optimizing it can all negatively affect fected key deployment numbers. it. At this point, there may have just
customer experience. This can result The executive level tracks progress on been technology pilots (that generally
in customer losses before your deploy- the big numbers, but big numbers are have the best engineers and techni-
ment has fully delivered on its prom- driven by lots of small numbers. cians on them) and limited analysis of
ises. The business case will almost Seemingly unimportant data points the true complexities associated with
certainly not have accounted for that. can be used as leading indicators to rolling out such technology.
Deployment teams, including internal understand when things are about to Don’t assume the level of complex-
groups and third parties (not just the go wrong in a particular market or ity at this stage; rather, test it and
engineering group within the carrier), with a particular vendor. When it assess it from an operational and de-
should share the burden of delivering shows up in the big numbers (e.g., run ployment perspective once the tech-
and protecting network quality. rates), it’s too late. Corrective action nology is proven. The following are
7. Leaving vendor management can take weeks or even months to examples of things to look for.
to the OEMs or prime contractors. stabilize the situation, never mind ● Which parties are responsible for
Sure, you can argue that your third making up for the lost run rates. sourcing, kitting, and installing
parties should manage the landlord Avoiding this issue is only possible if your equipment? Will the general contrac-
interactions (if performing site acqui- organization knows what the right data tor source any minor materials?
sition or construction), and they points are, has the right tools to capture Maybe a split of responsibilities that
should manage their equipment sup- and report on them, and has the experi- sounded good during contract nego-
pliers. That’s partially what you pay ence to spot subtle trends in the results. tiations is operationally impractical.
them for, after all. However, nothing 9. Ignoring smaller issues as If so, this is the last opportunity to
is ever that black and white, and the long as the deployment numbers fix it before the deployment starts.
carrier should monitor the perfor- are still good. Small issues can even- ● How will these stages be broken into
mance of these subcontractors of tually lead to bigger issues, but just as per-site level milestones? Are these
primes and exert influence where importantly they can affect the atmo- discrete stages that are largely under
necessary through the prime contrac- sphere of the deployment and the re- the control and responsibility of your
tor when things start to go wrong. lationships with partners and other vendors, or elements of the internal

agl magazine
February 2016
080
organization? Are there too many will they know why they have failed? stakeholders, the number of moving
handovers between parties? How will How long will they have to remediate parts and the clash of cultures from
these handovers happen? If there’s a any issues and re-test? Will they be engineers to construction managers to
24-hour lag every time a handover able to troubleshoot and fix most is- planners make success more difficult
takes place (before the receiving sues on their own? to achieve than it might initially appear.
party notices that a particular site is ● Are there specific service assurance All of these issues are exacerbated by
in its queue and takes action on it) requirements that need to be met? the thousands or tens of thousands of
then it can elongate the per-site cycle Can you build the site as quickly as sites. The first step to avoiding these
times to an extent that is inefficient you thought (no matter how easy mistakes is to recognize them and then
and impractical. In this case, maybe it may have seemed) once these are set measures to avoid them. But there’s
the process or the handover checks taken into account? Did you con- no quick fix. It requires constant mon-
need to be modified to maintain the sider service impact implications itoring, measuring, and tweaking along
efficiency of the deployment when assessing the complexity and the way. It requires people managing
● What testing needs to take place? defining the approach and scope of the program who know what to look
Who will review the results and ap- the deployment services? for in key areas including engineering,
prove that milestone? Is approval logistics and construction. It also re-
largely automated? Try to think of These mistakes are very common be- quires an executive team that can drive
scenarios that would break the mod- cause they are common to human na- and support these good behaviors.
el and cause a full manual review. How ture: hoping and assuming vs. validating,
often are those exception scenarios managing by crisis, generalizing, ignor- Andrew Sheridan, a principal of Vertix
likely to happen? Are the review and ing things until they bother us, delegat- Consulting, has more than 11 years of
approval teams appropriately staffed ing because we don’t want the trouble. Big 4 consulting experience supporting
to manage this? Also, what happens Perhaps the biggest challenge associ- telecommunications and blue chip clients
if a deployment party fails a test? How ated with wireless network deploy- that use telecommunications services.
will they know they have failed? How ments is the scale. The variety of Visit www.vertixconsulting.com.

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081
Business & Management

Seven Habits of Highly Effective Networkers


By Andy Singer

Successful business people view networking as a mission and are highly effective at it.

If you are in business, you need to more. Think about how you can max- find that life is more fulfilling when
network; it’s that simple. Some are imize value for a new contact and you seek to help others first. Ask
better at it than others, but we all your existing network. It’s human questions to show your interest and
need to seek continuous improve- nature to want to do business with learn about the other person. Once
ment of this critical skill. After 30 people you like. By maximizing the you know what they are involved
years in the wireless industry, I can- value you bring others, you can max- with you can share tips that may
not stress enough how important imize this aspect of human nature. help them and also offer to intro-
networking is for your career. You 2. Be prepared. Being prepared duce them to people in your network
may not feel the need to grow your means you need to be open to net- who may prove useful. By being of
network today, but trust me, at working and place yourself in the service to others, you greatly in-
some point you will. With this in right venues. Be certain to bring crease the chance of receiving help
mind, here are seven habits of high- enough business cards for the event down the road.
ly effective networkers: and always have a few in your wal- 4. Be proactive. Activity is al-
1. Think win-win-win. Network- let no matter where you go. You ways better than inactivity. Don’t
ing is best when you spread the love. should also have a well-rehearsed wait until you get fired to network.
Not only should you look for oppor- elevator pitch about how you and I often stare in amazement when
tunities to help others, but you your organization add value. And someone emails me who ignored my
should also make use of your net- be sure to get training in how to be previous attempts to reach out, or
work and become a rainmaker by a great listener. someone I have not heard from in a
bringing people together to achieve 3. Seek first to help. You will decade. After shaking my head, I re-
spond, but imagine how often these
desperate gestures are ignored. Ad-
ditionally, when networking, be pro-
active, but don’t act like a vulture
seeking its prey. Start today and
reach out. Keep the previous point
in mind and see what you can to do
help others.
5. Don’t ignore your current
network. Always allocate time to
maintain relationships within your
current network. Remember, qual-
ity always beats quantity. Set time
aside each month to work through
part of your list of contacts and see
how people are doing and how you
can help them. As your network

agl magazine
February 2016
082
grows, your frequency of contact lunch meeting. Speaking of lunch, Often, successful business people
may be reduced, but be sure to main- your goal should be to never eat in our industry are the ones who
tain these relationships. a l o n e . E ve r y l u n c h s h o u l d b e view networking as a mission and
6. Follow up. How often have viewed as a networking opportu- are highly effective at it. Effective
you met someone who said they nity. And don’t overlook written and purpose-driven networking
would follow up with an email or thank-you cards and other notes. leads to increased business, in-
phone call when they returned In our modern world this touch of creased profits, and perhaps even a
home, only to never hear from class still stands out. more purpose-driven life.
them again? Be sure you take the 7. Sharpen the saw. The more
time to follow up after each trade knowledge and skills you amass, the Andy Singer is president of Singer Ex-
show, conference or event. Your more you can help the people in your ecutive Development. The company offers
company spent a lot of money to network achieve success. The more training courses in executive manage-
send you there. Strive for a great you help your network, the more it ment, product management and micro-
return on that investment for you will help you. It’s no accident that wave systems. An electrical engineer with
and your company by building your CEOs read significantly more than an MBA, Singer is a former president of
network via follow-up. Highly ef- the average person. Read, stay up to RadioWaves. He writes “Down to Busi-
fective networkers always follow date on technology and seek continu- ness,” a syndicated newspaper column.
through and complete the connec- ing education. When you sharpen His email address is andy.singer@sing-
tion. Be sure to send a follow-up the saw, you prepare yourself to erexecutivedevelopment.com.
note or a useful article or set up a achieve greatness.

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FOUNDATION
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083
Business & Management

What Is a CSO, and Why Does Your Company Need One?


By Chuck Reaves

CSOs are strategists who think two years out. They evaluate new processes and technologies. Maintaining
competitiveness for the future is time-consuming, and it requires investments and vendor negotiations at
the executive C-level.

Is yours a sales-driven organization? b e d i f fe rent in the way they are So why bother? You need to have
When asked this question, most compensated but similar in that the CSO in order for your custom-
CEOs answer yes. When asked if they are to achieve top-down-driv- er relationships to grow. Customer
they have a chief sales officer — en objectives regardless of what relationships are dynamic, not
CSO — almost all of them admit customers want. static. Either you will drive the
that they do not. There is no training for the changes in the relationship or
To answer the CSO question for CSO. Libraries are being built now someone else will: your customer
yourself, look at your organiza- to give CSOs the information they or your competitor. After all, if your
tional chart. Is there a representa- need to execute their responsibilities. competitor has a strategic-focused
tive of the sales department at the There are no tools for mea- CSO and you do not, are they more
C-level? On par with the CFO, suring the effectiveness of the likely to introduce the next new
COO and others at that level, the CSO. In fact, extreme sales analyt- thing to your customers?
sales team deserves to be in- Is it enough to have a vice
volved at the strategic level president of sales? Why clutter
where decisions for the future the C-Suite and add to the
are being made. leadership budget with yet an-
Although some organiza- other position? The title is not
tions have found the CSO po- as important as the function.
sition to be a cr itical role, C-levels are strategists; vice
most companies still do not presidents are tactical. The dif-
have a CSO. Here are the most ference between how the time
common reasons: and talents are deployed at the
We n e v e r h a d o n e b e - two levels can vary greatly.
fore. Other C-level positions, ics and sales resource planner C-level executives plan for the
such as chief technology officer s o f t ware programs, similar to long-term future; the vice presi-
(CTO), did not exist in the past, enterprise resource planner soft- dent thinks in shorter time frames.
but the rapid and rampant changes ware, are emerging. Return on For instance, if the CEO, the cor-
in technology necessitated includ- investment, total cost of owner- porate visionary, is thinking three
ing the effect of technological in- ship and other calculators are years out (as most are), the C-levels
novations on decision-making. giving way to sophisticated dash- reporting to the CEO need to be
Salespeople are required to boards, which are morphing into thinking two years out. In that sce-
achieve the corporate objec- sales analytic cockpits (multiple, nario, the vice president level needs
tives. “ We decide; you imple- integrated dashboards). to be thinking one year out, the
ment.” In all too many companies, Your customers do not need sales management team thinking
salesp e o p l e a re c o n s i d e re d t o you to have a chief sales officer. one quarter out and salespeople

agl magazine
February 2016
084
thinking one month out. Why was a CSO needed to make both are important.
C-level executives invest their this decision?
time in learning and evaluating ● The vice president of sales did not So, what are the criteria the CEO
what new processes and technolo- have the time to thoroughly in- needs to consider when bringing
gies are coming that will affect their vestigate the new technology. a CSO onboard?
business. Vice presidents focus their ● A six-figure investment would be ● Hire for tomorrow, not today. Find
time and talents on what current required — a decision that would someone who is comfortable with
capabilities are viable for making have gone to the C-level anyway. the changes that are happening
more immediate improvements in ● Agreements needed to be negoti- in your market, industry, technol-
sales activities and management. ated with the software vendor for ogy and management processes.
C-level executives are rarely in- market exclusivity. ● Look for a strategic mindset.
volved in the day-to-day activities, ● These activities were time-con- Rather than someone who knows
while the vice president is occasion- suming, and the vice president how to get things done, look for
ally brought in to address pressing could not have managed this someone who can determine al-
customer and market issues. The quickly enough, if at all. ternatives for moving the organi-
vice president of sales is likely to zation forward.
know the details of significant pend- How does the typical CSO spend ● CSOs think about “who else?” and
ing sales, while the CSO is unin- a day? “what else?” Look for a creative
volved with them. ● Evaluating new processes includ- thinker who knows how to find
Relationship selling is a redun- ing Lean/Kaizen/Six Sigma for and solicit new ideas.
dant term; all selling is relationship sales and discussing them with The role of the chief sales officer
selling. Companies don’t do busi- the other C-level executives, be- is here. Someone in your organiza-
ness with companies; people do ginning with the COO. tion is filling that role. Are they do-
business with people. ● Evaluating new technologies for ing it intentionally or by default?
An example of this occurred planning and executing sales ac-
when a CSO found a new tablet- tivities and discussing them with Chuck Reaves, CSP, CPAE, CSO, helps
based technology that reduced a the other C-level executives, be- companies raise their prices and vol-
portion of the company ’s sales ginning with the CTO. umes simultaneously through innova-
cycle from three weeks to three ● Evaluating the applicability of tive processes, tools and training. His
minutes. Think about that, three new compensation concepts and presentations on sales and motivation
weeks to three minutes. Forty per- discussing them with the other have inspired hundreds of people to
cent of their sales were in disaster C-level executives, beginning with pursue and achieve their impossible
recovery. When they approached the CFO. dreams. Along with pioneering many
a prospect that had lost, say, 20 advanced sales tools and processes,
percent of their capacity and of- Why not just simply change the Reaves’ achievements include Vistage’s
fered to have them up and running title of the vice president of sales Impact Speaker of the Year honor and
again three weeks earlier than any to CSO? Whether you have a CSO being named the top salesperson for
other vendor, who did the pros- or not, you have the CSO function AT&T. For more information, visit
pect choose? Did the prospect in your organization. Just as you www.chuckreaves.com.
make the buying decision on have the CFO function in your or-
price? Of course not. In just over ganization even if you do not have
a year, many of their competitors a full-time CFO. If you choose to
went of business because of this elevate your vice president to the
new capability. CSO position, be prepared to back-
fill the vice president position;

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Business & Management

Five Essential Traits Every Entrepreneur Needs


By Randy H. Nelson

Your personal qualities will help your company succeed.

Entrepreneurship remains alive long term, a transition must occur boredom; and failure to engage in
and well in America, with thou- from the business being about the self-examination.
sands of people starting new busi- entrepreneur/CEO, to being about Self-assessment. It’s ironic
nesses each year. But the success the overall needs of the company. that entrepreneurs who are good
of those businesses is another mat- Leadership. To help a business at holding others accountable for
ter. About half will fail in their first succeed, it’s important to under- their performances don’t take time
five years, according to Gallup. So stand that leadership within a to gauge how well they are doing
why do some new businesses go company entails knowing one’s themselves. It’s important for the
belly up after a short existence responsibilities and role, and success of a business that the en-
while others prosper? knowing when to share or even trepreneur is able to conduct self-
Often, it all comes down to the delegate responsibility. performance reviews.
qualifications of the person who Self-awareness. In some cases,
started the business. Anyone can the person who created the com- Randy H. Nelson is the author of the
start a business because no real pany may not be CEO material and Amazon bestselling book The Second
qualifications are required to do so. needs to understand that and find Decision: The Qualified Entrepre-
But not everyone is qualified to run someone else to fill that role. The neur. Nelson runs Gold Dolphins, a
a business once it’s off the ground, founder has to take into consider- coaching and consulting firm to help
and that’s a huge factor in why so ation his own needs and desires and entrepreneurial leaders and CEOs
many fail. the needs and desires of the com- become qualified entrepreneurs and
There are five essential traits that pany. It’s about the self-awareness achieve their maximum potential.
every entrepreneur needs to im- journey through which a founder Visit www.randyhnelson.com/book.
prove the odds of business success. evaluates his skills and interests in
Discipline. It’s important to be each key aspect of managing a
self-disciplined in order to help growth company.
move an organization forward and Understanding issues and
to produce good leadership deci- challenges. Within any company’s
sions within a managerial team. An life cycle, numerous issues and
entrepreneur who is disciplined challenges may arise. To lead a suc-
understands that he doesn’t know cessful business, the entrepreneur
what he doesn’t know. This self- needs to understand and acknowl-
knowledge makes it clear how the edge that four issues in particular
entrepreneur’s shortcomings may may pose a challenge to efforts to
be affecting his company, and so become the qualified entrepreneur
helps the entrepreneur make better necessary to success. Those issues
decisions for the long run. This en- are: insistence on autonomy ;
trepreneur also understands that, unwillingness to build structure,
for the business to succeed in the cultivate expertise or delegate;

agl magazine
February 2016
086
AT FIRST
I WAS EMBARRASSED.
ME, A CAT, LIVING WITH
A SINGLE GUY. BUT WHEN
I WATCH HIM PICK SOMETHING
UP WITH HIS HANDS AND EAT IT,
I CAN’T HELP BUT LOVE HIM.
— MARU
adopted 01-10-10

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087
Business & Management

Three Presentation Mistakes That Kill Your Message and


Bore Your Audience
By Mark A. Vickers

Successful presentations do not happen by accident. They are carefully planned, crafted and rehearsed.

“Yeah, me too; I caught a bit of a nap new and experienced presenters alike for it, use a power opening and end
during the all-employee meeting — fall victim to. with a call to action.
another hour wasted.” Mistake No. 1: Failure to Regardless of how many presenta-
Sandra, the CEO of a successful engage. Regardless of how much tions you have made, a lack of time
company, was shocked when she experience you have making presen- spent preparing using a formal pro-
heard this over a cube wall just min- tations, engaging your audience is an cess will lead to diminished results
utes after finishing a series of all- intentional process. People have short because important points will not be
employee meetings. Her talks had attention spans, and it’s your job to made as clearly as required, and you
generated applause and positive re-engage each member of your audi- may talk beyond your audience. Your
comments from those she visited ence often throughout your talk. speaking patterns and habits that
with afterward. Some of the best ways to engage distract your audience from the mes-
Three weeks earlier, Sandra had and re-engage your audience are to sage will be more evident. Content
met with her vice presidents of use compelling, well-crafted stories. overflow (too much content for time
corporate strategy and human re- Share just enough information to allowed) will overwhelm your audi-
sources to discuss the midyear all- make your point, leaving the extra ence and bury the core message.
employee meeting. details for a report they can read Verbal overflow (excess verbiage im-
HR had big news about the ben- later. Don’t be a corporate talking mediately after key points) will cause
efits plan, and Strategy was ready to head, delivering a corporate presenta- the most important information to
announce a new market and oppor- tion. To connect with others, be a become lost in the babble.
tunities for the staff. likeable, knowledgeable person talk- Mistake No. 2: Being a support
The team followed their standard ing to each member of your audience. to your slide presentation. You
process for preparing for a meeting. Today, more than ever before, your have heard of death by PowerPoint,
They discussed the details to be audience wants to be entertained. Be- yet you don’t believe it happens to
shared. Both departments prepared ing a verbal flatliner with little variety your audience. It’s easy to slip into
the necessary slides. The slides were in tone, volume and speed will cause one of three traps that cause you to
reviewed and updated. Corporate you to lose your audience quickly. lose power and momentum.
Communications added the corporate Although these tips sound simple, First, your slides should provide
verbiage and created a script. they are not easy to implement. visual support. Unfortunately, many
A few days before the meetings, The solution: Preparation. To people let the slides take over the
Sandra received the script and did a ensure success, make sure you use a show. Your slides should not be a cue
quick review. A veteran of presenting robust presentation process and for what comes next in your presenta-
at meetings, she was relaxed and structure to address your key intent, tion, making you appear like a trained
ready to go. make the maximum number of points executive who speaks every time the
Sandra and her team followed a for the time allotted, include illustra- slide changes.
process similar to many organiza- tive stories, take into account your Second, you should be the author-
tions, making the same mistakes that audience and calibrate your content ity, not the slide show. If you let your

agl magazine
February 2016
088
slides share the most important in- people are close to you, they like speaking, connecting to an audi-
formation, it might be better to email you and have a relationship or de- ence, and critical strategic feedback
everyone your slides because they pendency on you; they are not provide an assessment at least once
don’t need to hear you. necessarily objective and honest a quarter.
Third, people respond better to with you. Successful presentations do not
other people, but slides are easier to Do you rely on feedback from the happen by accident. They are care-
deliver. No matter how effective your people who come up after your pre- fully planned, crafted and re-
slides are, they will never compel an sentation and tell you how great it hearsed. You have a responsibility
audience to take action as well as you was? These people might just want to to provide value to the people who
can when you are clear and passionate get a few seconds with you for their give their time to listen to you. You
in your delivery. own reasons, or you may have con- will be rewarded when they leave
The solution: More practice. nected well with them. What about highly motivated and take the ac-
Formally practicing your presentation all the people who didn’t come up? tion you recommended.
is the only way to make sure that your What did they think?
carefully developed content is pre- Mark A. Vickers is a certified profes-
sented effectively. To get the most The solution: Get strategic sional coach and certified speaking coach.
from your practice time, practice de- feedback. To determine the true ef- He is a communications consultant fo-
livering your presentation (not si- fectiveness of your presentation, try cused on helping individuals and orga-
lently reading it) while standing. the following tips: nizations improve performance through
Record it, in video if possible, and at ● When people say “Great job,” in- improved communication and speaking
least in audio, and then review the stead of taking the accolades and skills. He created the Communications
recording. Refine your presentation, saying thank you, ask them ques- Challenge, an objective way to measure
and then repeat the process. tions such as: communication effectiveness. Visit
Mistake No. 3: Failure to im- o Can you tell me something spe- http://speakingisselling.com.
prove. Your presentations will ulti- cific you learned?
mately define your success, and when o What are you going to do dif-
done properly, they will be remem- ferently as a result of what
bered and acted on by your audience. you heard?
Although the ability to present infor- o How do you feel about this
mation is critical to many profession- subject?
als, most fail to improve over time, ● By asking specific questions after
typically as a result of one factor. you speak, you will discover what
When you need help with your they really heard. It’s important to
taxes, you call your accountant; ask the people who come up to you
your legal matters, an attorney; and and the ones who don’t.
to keep you healthy, your doctor. ● Listen to a recording of what you
You trust experts in other areas of did. It’s important that you listen
your life, yet when it comes to de- as a disinterested, disengaged audi-
termining the effectiveness of a ence member who believes he or
presentation, most people rely on she has better things to do than
comments from unreliable sources listen to you. Is there anything in
and then use that unreliable feed- your presentation that might get
back for future presentations. that person’s attention? Were you
Do you rely on feedback from dynamic and personable?
friends, family and staff? These ● Have a professional, trained in

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089
Buyers Guide

Quick-Guide to
Tower and Antenna Site
Construction Companies
As a supplement to AGL Magazine’s January Buyers Guide, a list of
tower and antenna site construction companies offers more detail to
help you choose a vendor for your next project. Where shown, logos and
company descriptions were provided by and paid for by each company.

AD GeoPhoto Joe Ceniglia Sr. Additional services include ware-


1770 Deamerlyn Drive 484.252.9446 housing and equipment furnishing
York, PA 17406 joe.cernigliasr@aflglobal.com and network monitoring.
Philip Savard www.aflglobal.com
717.891.5107 Services: site construction,
adgeophoto@gmailcom tower construction, site mainte-
www.adgeophoto.com nance, site modification
Services: balloon tests and photo Company description: AFL
simulations provides project management, Allstate Tower
installation and design, civil P.O. Box 25
construction, antennae and line Henderson, KY 42420
installation to include sweep and Kevin Roth
PIM testing, tower modification 270.830.8512
AFL installation, RBS/BTS installation kroth@allstatetower.com
2807 Gray Fox Road and integration, DAS design, www.allstatetower.com
Monroe, NC 28110 installation and optimization. Services: antenna installation,

agl magazine
February 2016
090
lighting system installation, cations and CATV industries for Mansfield, MA 02048
power and grounding installa- wireless and fiber applications and Jim Riley
tion, site construction, tower now offer equipment and fiber 774.719.2134
construction, build-to-suit, integration for quick deployment jriley@baycommunicationsllc.com
microwave installation, RF in the field. www.baycommunicationsllc.com
equipment installation, site Service: build-to-suit
maintenance, tower reinforce- AN Wireless Towers Company description: Bay
ment, foundation installation, 350 Kuhn Fording Road Communications II is a Boston-
platform installation, shelter East Berlin, PA 17316 based provider of wireless commu-
installation, site modifications Dan Simmonds nications infrastructure. We
Company description: Allstate 717.465.0519 develop, own and manage commu-
Tower fabricates self-supporting, dan@antowers.com nications towers throughout the
guyed, agriculture and specialized www.antowers.com Northeast and the rest of the
steel structures engineered Services: tower reinforcement, United States.
specifically for its customers’ tower and reinforcement fabrication
requirements. Allstate Tower Bell Tower
offers turnkey installation Antenna Products 6037 S. Industrial Road
services, tower maintenance and 101 SE 25th Ave. Chelsea, OK 74016
inspection services for any tower. Mineral Wells, TX 76067 Bruce Burris
The company has served the Phil Park 918.789.9020
broadcast, wireless, CATV, 940.325.3301 ext. 210 belltowersales@sbcglobal.net
agriculture, government, utility ppark@antennaproducts.com www.belltowercorp.com
and general contracting markets www.antennaproducts.com Services: site construction, tower
for more than 10 years. Services: antenna installation, construction, build-to-suit, micro-
See ad on page 102 lighting system installation, wave installation, tower reinforce-
tower construction, RF ment, foundation installation,
equipment installation platform installation

B+T Group
1717 Boulder Ave., Suite 300
American Products Tulsa, OK 74119
597 Evergreen Road Leigh Anne Self
Strafford, MO 65757 918.587.4630
417.736.2135 info@btgrp.com
sales@amprod.us www.btgrp.com
www.amprod.us Services: antenna installation,
Product: enclosures microwave installation, RF equip-
Company description: American ment installation, tower reinforce-
Products specializes in offering ment, site modification
high-quality, competitively priced
enclosures and shelter solutions
for protecting sensitive electronic
and passive equipment in the field.
We provide these enclosure solu- Bay Communications II
tions to support the telecommuni- 391 Oakland St., 2nd Floor

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091
Buyers Guide

www.blackdotwireless.com www.dialight.com
Services: site construction, build-to- Service: lighting system installation
suit, site maintenance, site modifications Company description: For more than
15 years, Dialight has been the innova-
Black & Veatch Bronto Skylift tor and market leader in LED obstruc-
6800 W. 115th St., Suite 2292 47 Taft Vineland Road tion lighting. We have a comprehensive
Overland Park, KS 66210 Orlando, FL 32824 product line of LED-based obstruction
Brian Robinson Steve Starling lighting systems to meet all of your
913.458.6656 352.895.1109 obstacle lighting, alarm monitoring,
robinsonb@bv.com steve.starling@bronto.us and reporting needs. Our systems are
www.bv.com Products: aerial work platforms, fully FAA-certified, Transport Canada
Services: antenna installation, overhead access and ICAO-compliant.
lighting system installation, power and See ad on page 74
grounding installation, site construc-
tion, tower construction, build-to-suit, Cell Blocks
microwave installation, RF equipment 40 N. Highway 49/88
installation, site maintenance, tower Jackson, CA 95642
reinforcement, foundation installa- James Fey
tion, platform installation, shelter 510.418.4322 Electric Conduit Construction
installation, site modifications jamesfey@cellblocksinc.com 816 Hicks Drive
Company description: Black & www.cellblocksinc.com Elburn, IL 60119
Veatch provides planning, design Service: foundation installation Mike Purpura
and deployment services for ad- 630.936.3282
vanced telecommunications applica- Champion Telecom mdpurpura@electricconduitcon-
tions used in wireless and wireline 401 Whitney Place struction.com
networks for voice and broadband, Fremont, CA 94539 www.electricconduitconstruction.com
utility automation and telecommu- John Althoff Services: antenna installation,
nications, and public safety. 510.226.8525 power and grounding installation,
See ad on page 39 sales@championtelecom.com tower construction, RF equipment
www.championtelecom.com installation, microwave installation,
Black Box Network Services Services: antenna installation, site maintenance, tower reinforce-
1000 Park Drive lighting system installation, power ment, foundation installation,
Lawrence, PA 15055 and grounding installation, build- platform installation, shelter installa-
800.316.7107 to-suit, microwave installation, site tion, site modifications
www.blackbox.com maintenance, shelter installation Company description: Electric
Services: antenna installation, site Conduit Construction offers complete
construction, build-to-suit, RF permit, site preparation, construction,
equipment installation testing and commissioning services for
small cell installations. We specialize in
Blackdot Wireless Dialight dense urban sites. We will upgrade or
27271 Las Ramblas, Suite 300 1501 Route 34 South install new street furniture to accom-
Mission Viejo, CA 92691 Farmingdale, NJ 07727 modate small cell antennas. Your site
Doug Getty Anthony Russo will be optimized by our attention to
949.271.7852 732.751.5845 testing and tuning.
dgetty@blackdotwireless.com arusso@dialight.com See ad on page 83

agl magazine
February 2016
092
RF equipment installation, site mainte- www.highgainwireless.com
nance, tower reinforcement, founda- Services: build-to-suit, microwave
tion installation, platform installation, installation, RF equipment installation
EMF Telecom site modifications, steel fabrication Company description: High Gain
328 Hill Ave. Company description: FDH Velocitel Wireless executes difficult site develop-
Nashville, TN 37210 is a $300 million infrastructure ments by unifying its experts’ diverse
Sonny Peterman engineering, consulting and construc- backgrounds in engineering, site
847.910.0025 tion services company that delivers a development, construction, project
speterman@emftelecom.com complete suite of professional services management and finance. One unique
www.emftelecom.com to acquire, design, engineer, imple- offering is the company’s expertise in
Services: antenna installation, ment, upgrade and maintain wireless building out license-save markets.
lighting system installation, power and telecommunications sites.
grounding installation, site construc-
tion, tower construction, build-to-suit,
microwave installation, RF equipment
installation, site maintenance, tower Flash Technology
reinforcement, foundation installa- 322 Nichol Mill Lane John Burns Construction
tion, platform installation, shelter Franklin, TN 37067 17601 Southwest Highway
installation, site modifications Barry Baird Orland Park, IL 60467
Company description: EMF Telecom 615.503.2021 Bill O’Malley
has locations in the Midwest, mid- barry.baird@spx.com 708.326.3500
South and South. We are committed to www.flashtechnology.com womalley@jbcco.com
safety, quality and productivity, and Service: lighting system installation www.jbcco.com
we have the crews and managerial Company description: The Flash Services: antenna installation,
experience to complete projects on Technology Service Department lighting system installation, power and
time and in budget. We have experi- recruits the best contractors from grounding installation, site construc-
ence in macro, DAS and small cell site across the country as partners to tion, tower construction, build-to-suit,
construction, modifications and equip- facilitate the installation and mainte- microwave installation, RF equipment
ment upgrades and maintenance. nance of your FAA-required tower installation, site maintenance, tower
lighting. Factory-trained to the latest reinforcement, foundation installa-
standards, all maintenance and tion, platform installation, shelter
installations are quality-managed installation, site modifications
with mandatory documentation Company description: John Burns
tailored to fit your requirements. Construction provides telecommuni-
FDH Velocitel See ad on page 35 cations construction. They deploy
222 S. Central, Suite 1110 small cell installations onto city
St. Louis, MO 63105 traffic and lighting poles and replace
Dan Sammartano foundations and poles. Expertise
314.773.4000 includes passive and active IDAS
Daniel.sammartano@fdhvelocitel.com High Gain Wireless installation for neutral-host and
www.fdhvelocitel.com P.O. Box 308 single-carrier in-building applica-
Services: antenna installation, lighting Great Falls, VA 22066-0308 tions. The company self-performs all
system installation, power and ground- Rick Heilbrunn construction work, including trench-
ing installation, site construction, tower 703.759.0743 ing, piping and installing fiber and
construction, microwave installation, rheilbrunn@highgainwireless.com power to DAS and small cell sites.

aglmediagroup.com
093
Buyers Guide

616.218.9444 tion team can develop a high-quali-


jebihara@nbcllc.com ty, prefabricated concealment for
www.networkbuilding.com your macrosites, DAS or small cell
MUTI ‒ Sabre Industries Services: antenna installation, antenna venues.
Telecom Services lighting system installation, power See ad on page 75
2626 Midwest Court and grounding installation, site
Champaign, IL 61822 construction, tower construction,
Scott Kisting build-to-suit, microwave installa-
217.819.3040 tion, RF equipment installation,
skisting@mutionline.com site maintenance, tower reinforce-
www.sabreindustries.com ment, foundation installation,
Services: antenna installation, platform installation, shelter Pepro
lighting system installation, power installation, site modifications 671 Colbert Ave.
and grounding installation, site Company description: Founded Oil City, PA 16301
construction, tower construction, in 1984, NB+C is a leading wireless William Rupert
microwave installation, RF equip- site development firm comprised of 814.676.5688
ment installation, site maintenance, three business units: Site Develop- wrupert@peprollc.com
tower reinforcement, foundation ment, Engineering Services and www.peprollc.com
installation, platform installation, Construction, and Technical Services: power and grounding
shelter installation, site modifica- Services. We are staffed with more installation, site construction,
tions, turnkey site development than 400 professionals who are tower construction, build-to-suit,
Company description: MUTI- totally committed to client service site maintenance, shelter installa-
Sabre Industries Telecom Services and project results. tion, site modifications
offers a full range of infrastructure See ad on page 7 Company Descripton: Pepro is the
services to the telecommunications leading manufacturer of shielded
industry, including tower construc- enclosure systems for fixed and
tion, modifications and mainte- mobile applications. The company
nance; shelter storage, has provided state-of-the-art
decommissioning and refurbish- Peabody Engineering deployable radio sites without loss
ment; inspections; microwave 13435 Estelle St. or failure since 1992. The patented
design and deployment; integration Corona, CA 92879 Faraday cage system protects
and maintenance; warehousing and Mark Peabody equipment from lightning strikes,
material management; generator 888.511.6828 EMI and RFI. Pepro is a veteran-
installation; maintenance and sales@cellsitedisguiseguys.com owned small business.
refueling, emergency services; and www.cellsitedisguiseguys.com See ad on page 69
DAS and small cell solutions. Product: concealment solutions
See ad on page 21 Company description: Peabody Quality Tower Services
Engineering has been manufactur- 1630 Elmview Drive
ing RFTC telecom concealment for Houston, TX 77080
20 years. We are approved vendors George A. Jackson
with all major carriers and have 713.722.9119
NB+C vast experience working with A&E george@specialtydrilling.com
6095 Marshalee Drive, Suite 300 firms, site acquisition specialists www.qualitytowerservices.com
Elkridge, MD 21075 and contractors. Our creative Services: antenna installation,
Jeff Ebihara design, engineering and fabrica- lighting system installation, power

agl magazine
February 2016
094
and grounding installation, site foundation installation, platform Selective Site Consultants
construction, tower construction, installation, shelter installation, 9900 W. 109th St., Suite 300
build-to-suit, microwave installa- site modifications Overland Park, KS 66210
tion, RF equipment installation, site Company description: Retel David Saab
maintenance, tower reinforcement, Services is a full turnkey service 913.438.7700
foundation installation, platform corporation offering support for dsaab@ssc.us.com
installation, shelter installation, carriers and vendors within the www.ssc.us.com
site modifications wireless industry. With more than a Services: antenna installation,
century of combined experience, we lighting system installation,
Redwing Electric provide a distinct ethical approach power and grounding installation,
15 Daniel Road of delivering quality and care to site construction, tower construc-
Fairfield, NJ 07004 every endeavor to ensure success. tion, build-to-suit, microwave
Edward Dawson installation, RF equipment
973.276.0056 installation, site maintenance,
edawson@redwingelectric.com shelter installation, site modifica-
www.rwellc.com tions, DAS installation
Services: antenna installation, SBA Communications
lighting system installation, power 8051 Congress Ave.
and grounding installation, site Boca Raton, FL 33487-1307
construction, tower construction, 800.847.SITE
build-to-suit, microwave installa- www.sbasite.com
tion, RF equipment installation, site Services: antenna installation,
maintenance, tower reinforcement, lighting system installation, power
foundation installation, platform and grounding installation, site Skytec
installation, shelter installation, construction, tower construction, 23 Inland Farm Road
site modifications build-to-suit, microwave installa- Windham, ME 04062
tion, RF equipment installation, Rick Sullivan
site maintenance, tower reinforce- 207.893.1700
ment, foundation installation, skytecinc@aol.com
platform installation, shelter www.skytecinc.com
installation, site modifications, Services: lighting system installa-
Retel Services tower leasing tion, tower lighting repairs
151 Highway 74 South Company description: As your Company description: Skytec offers
Suite 3969 first choice provider of wireless high-quality, high-intensity lighting
Peachtree City, GA 30269 infrastructure solutions, SBA systems. We also specialize in replace-
Theresa Sharp continues to set the standard for ment parts for all strobe systems
423.596.4444 customer satisfaction by “Building dating back to 1970. Replacement
theresa.sharp@retelservices.com Better Wireless.” Clients depend on master controllers and circuit boards
Services: antenna installation, SBA to provide their wireless are readily available. Complete repair
lighting system installation, power infrastructure needs at all stages. We services include entire beacon repair
and grounding installation, site focus on tower ownership, leasing, and circuit board repair. Large stock of
construction, tower construction, site management, site development, flashtubes for most strobe systems.
build-to-suit, microwave installa- construction and technical services. Free telephone technical assistance.
tion, RF equipment installation, site See ad on the back cover
maintenance, tower reinforcement,

aglmediagroup.com
095
Buyers Guide

Slatercom-WCD Sollenberger Silos Subcarrier Communications


7905 State St. 5778 Sunset Pike 139 White Oak Lane
Salem, OR 97317 Chambersburg, PA 17202 Old Bridge, NJ 08857
Al Slater Bob Francis John Paleski
503.581.5550 717.816.4592 732.607.2828
ads@slatercom.com silobob@sollenbergersilos.com john@subcarrier.com
www.slatercom.com www.sollenbergersilos.com www.subcarrier.com
Services: antenna installation, Service: tower construction Services: antenna installation,
lighting system installation, power and lighting system installation, power
grounding installation, site construc- and grounding installation, site
tion, tower construction, build-to-suit, construction, tower construction,
microwave installation, RF equipment build-to-suit, microwave installation,
installation, site maintenance, tower RF equipment installation, site
reinforcement, foundation installa- Stainless maintenance, tower reinforcement,
tion, platform installation, shelter 100 W. Main St., Suite 400 foundation installation, platform
installation, site modifications Lansdale, PA 19446 installation, shelter installation, site
See ad on page 102 Jon Marcusse modifications, rooftop management
214.717.2282
Jon.marcusse@fdhvelocitel.com Tower Systems
www.stainlesstowers.com P.O. Box 1474
Services: antenna installation, Watertown, SD 57201
lighting system installation, power Lynette Cotten
Solar Communications and grounding installation, site 605.886.0930
International construction, tower construction, lcotten@towersystems.com
41146 Elm St., Suite F microwave installation, RF equip- www.towersystems.com
Murieta, CA 92562 ment installation, site maintenance, Services: antenna installation,
Steve Holborn tower reinforcement, foundation lighting system installation, power
951.698.5985 installation, platform installation, and grounding installation, site
sholborn@rftransparent.com site modifications construction, tower construction,
www.rftransparent.com Company description: A business of build-to-suit, microwave installa-
Services: site maintenance, site FDH Velocitel, Stainless has provided tion, RF equipment installation,
modifications design, engineering, analysis, modifi- site maintenance, tower reinforce-
Company description: SCI has been cation, maintenance, replacement, ment, foundation installation,
hiding sites for more than 15 years, emergency repairs, inspections and platform installation, shelter
leading the way in product design and installation of broadcast towers for installation, site modifications
innovation. Count on SCI to deliver more than 65 years.
the finest site upgrade or modifica-
tion the industry has to offer. SCI Stout & Company
provides turnkey services and 415 South Commerce St.
products to refurbish any manufac- Natchez, MS 39120 Unimar
turer’s mono tree. Call today to Guy or Lou Ellen Stout 3195 Vickery Road
discuss your concealment projects. 601.445.0504 North Syracuse, NY 13215
See ad on page 45 louellen@stoutandcompany.com Thad Fink
www.stoutandcompany.com 315.699.4400
Service: build-to-suit sales@unimar.com

agl magazine
February 2016
096
www.unimar.com jrauriema@westchesterservices.com Aurora, IL 60504
Service: lighting system installation www.westchesterservices.com 630.898.2500
Company description: Manufac- Service: build-to-suit info@westell.com
turing FAA-certified LED tower Company description: Westchester www.westell.com
lighting systems since 1999, Services was founded in 1996, and Services: site construction, tower
Unimar specializes in custom we have built our reputation on construction
solutions integrating LED L-810, quality service and delivering a Company description: Westell
L-864, L-856 and the dual L- quality product to our clients is a leading provider of in-build-
864/L-865. Expect unmatched throughout the country. By provid- ing wireless, intelligent site
engineering knowledge in product ing our clients with custom solu- management, cell site optimiza-
design and delivery. tions, our firm becomes an invaluable tion and outside plant solutions
tool to accelerate their build plans. focused on innovation at the edge
of telecommunication networks,
where end users connect. The
company’s comprehensive set of
Westchester Services products and solutions enable
604 Fox Glen service providers and other
Barrington, IL 60010 network operators to improve
Jack Auriema Jr. Westell Technologies
B:7.25” network performance.
847.277.0070 ext. 732 750 N. CommonsT:7”
Drive
S:6.5”

Dear Sam,
The pressure you’re putting me under is too much.

I QUIT!
Sincerely,

B:5.125”
S:4.375”
T:4.875”
Your Heart

Don’t let your heart quit on you. If you are living with high blood pressure, just knowing and doing
the minimum isn’t enough. Uncontrolled high blood pressure could lead to stroke, heart attack or death.

Get yours to a healthy range before it’s too late. Find out how at heart.org/BloodPressure

Check. Change. Control.™

aglmediagroup.com
097
Product Showcase

Product Showcase — Safety


Rigging and Tower Safety capacity, it features the Revolver vertical
Training Classes torso adjusters, eliminates loose ends and
The Competent Tower Rigging Course from locks into place to prevent slippage. The
Comtrain covers OSHA 29CFR 1926.1401 product also features lightweight hybrid
and ANSI/TIA 1019A rigging operations comfort padding that is moisture wicking
in which the loads are less than 1,000 and breathable for extra comfort.
pounds. The training is designed to address www.ciwireless.com
the fact that the major tower companies
are requiring competent riggers on all
job sites (as per ANSI/TIA 1019) and will
be auditing sites to ensure the existence and Tower Safety Harness
implementation of written rigging plans The DBI Sala ExoFit Nex tower climbing
on Class II, III and IV construction projects. harness from Connect-It Wireless is
Rigging for construction can consist of, but designed to be the go-to harness for climb-
is not limited to: tower modifications, lines ers who want all-day comfort along with
and antenna work, maintenance work and all the extras a harness can have. The har-
new-build construction. Comtrain also of- ness includes aluminum front, back, side
fers a tower safety and rescue training course and suspension D-rings, locking quick- Tower Safety Harness
constructed to meet the employer’s obliga- connect buckles and a removable seat sling. The Exotfit Strata safety harness by DBI
tion to train, based on OSHA regulations Designed to be extremely light and water- Sala from Valmont Site Pro 1 is designed
as related to work on wireless communica- repellant, the harness has a cellphone car- with the climber’s comfort in mind. Sev-
tion sites. This class will make climbers rier, integrated trauma straps, and lanyard eral advanced features are said to make
aware of ANSI standards and equipment keepers. Duo-Lock quick-connect buckles this harness the perfect combination of
needed to meet those standards. are lightweight, one-handed use with safety and comfort. DBI’s revolutionary
www.comtrainusa.com memory-fit web-lock. With a 420-pound LifTech load-distribution system features

agl magazine
February 2016
098
an adjustable spine that lifts the weight tions and are available in a bilingual Eng- can be purchased or rented for occasion-
off the wearer’s shoulders and transfers lish and Spanish version. al, short-term projects. The manufac-
to the base of his torso. The Ex-Link quick www.rfsigns.com turer also offers FCC-compliant tower
SRL adapter reduces connection and dis- signs. Standard designs ship quickly, with
connection time up to 80 percent. Po- no additional charge for customization.
larmesh padding allows maximum airflow A wide variety of materials and sizes are
to the back for breathability. Tri-Lock re- available, including adhesive labels.
volver connectors lock down all loose ends. www.unitech-rf.com
Other Valmont Site Pro 1 products include
bags, cable grabs, carabiners, climbing har-
nesses, harness accessories, helmets, lan-
yards, personal safety products, climbers’ Safety Lanyard
positioning equipment, retracting climb- Westfall Pro’s BlackMax twin-leg shock-
er lifelines, rigging products, rigging cap- asorbing Lanyard from GME Supply
stans, climbing and work ropes, rope incorporates bungee-style lanyard legs
accessories, rope grabs and DBI LAD-SAF with rebar hooks on each end. This lan-
flexible cable safety systems. yard meets ANSI Z359 standards, and it
www.sitepro1.com stretches from 4.5 feet to 6 feet to help Fall-Arrest System
prevent tangling and trip hazards. With Used as a connecting device in a personal
a dual-stage, shock-absorber design, it is fall-arrest system, the FrenchCreek Pro-
suitable to be used for standard 6-foot duction Rogue SRL system connects the
free fall as well as extended free-fall situ- user’s harness to the anchorage point. The
ations up to 12 feet. Traditional lanyards 8-inch, subcompact, self-retracting lifeline
are not designed to stop the increased provides freedom of movement to work-
arresting forces associated with extend- ers performing jobs at various heights. As
ed free-fall. The BlackMax is available the worker moves toward or away from
with either steel or aluminum hardware. the device, the spring-tensioned webbing
www.gmesupply.com will retract back into the unit or will draw
out of it. The device automatically takes
RF Safety Caution Signs up the slack in the webbing, keeping it out
RF safety caution signs from RFSigns. of the way while minimizing free-fall dis-
com indicate potentially hazardous situ- tance should a fall occur. A centrifugal
ations that, if not avoided, may result in braking mechanism minimizes free-fall
minor or moderate injury. The signs can distance. A visual load indicator warns the
be used to alert against unsafe practices user that the unit has been involved in a
that may cause property damage. The fall. The unit is available in single-leg or
manufacturer offers two types of caution dual-leg models. Meeting or exceeding
signs: one that warns of potential emis- industry standards, the fall-arrest system
sions above the occupational exposure Garments with RF Protection also features easy attachment, 360-degree
limit and one that warns of hazardous The Naptex RF-shielding garment system swivel, an impact indicator for easy visible
emissions on the tower. The signs, which from UniTech Services Group, RF inspection, high-strength and lightweight
measure 10 inches by 14 inches, are made Safety Division, results from more than subcompact housing, a shortfall arrest
from 0.040 aluminum painted with UV- 50 years of radiation protection garment that stops a fall within inches, and a
resistant inks. The signs follow the ANSI designing, including decades of lab testing 400-pound weight capacity.
specifications for hazard communica- and worldwide field use. The garments www.frenchcreekproduction.com

aglmediagroup.com
099
Product Showcase

data logger records all information for


later review on any PC using free soft-
ware that’s provided. A fall-detection
feature sounds an alarm in the event
of a fall, notifying other climbers to
ensure a prompt rescue. RF Safety Monitor
www.fieldsense.com The EME SPY 201 light and por-
table radio-frequency safety moni-
Tower Technician Training tor from RSI continuously measures
Adjustable Lanyard Safety LMS training courses for safe- the human exposure level of elec-
The Elk River adjustable positioning ty and rigging are informative, engag- tromagnetic fields in 20 selected
rope lanyard provides stable work po- ing and designed to maximize the frequency bands from 88 MHz to
sitioning for a variety of situations. exposure to the subject matter. Train- 5.85 GHz. The monitor is suitable
The durable polyester web wear guard ing can be done at one of the company’s for use by broadcasters, private
gives additional protection to the many facilities around the country or mobile radio system operators and
0.5-inch-diameter nylon and polyester almost anywhere with access to a train- mobile phone system operators.
kernmantle-style rope. The connecting ing tower. Popular courses include Analysis software provided with
carabiners are made of forged steel, Competent Climber and Rescuer, Com- the monitor allows configuring
and the quick adjuster is made of alu- petent Tower Rigger, Fall Protection various measurement cycle record-
minum. The adjustable positioning – Train the Trainer, and Introduction ing parameters. It also allows the
rope lanyard is available in 6-foot and to Basic Rigging. user to retrieve and display the re-
8-foot lengths to accommodate differ- www.safetylms.com corded filed measurements. Mea-
ent tie-off conditions and has a work- surements are transmitted to a
er total weight capacity of 310 pounds. windows PC or tablet, or by a Blue-
The lanyard is made in the United tooth link to an Android smart-
States and meets OSHA regulations. phone to display exposure levels
www.elkriver.com generated by services such as FM,
TV, cellular networks and Wi-Fi.
The user can choose the number of
Electromagnetic Safety Products frequency bands to be measured by
AR RF/Microwave offers handheld the monitor.
safety meters, safety sensor heads and www.rsicorp.com
safety software designed to measure
exposure levels of products and sys-
tems such as wireless telecommunica-
tions and base stations.
Personal RF Monitor www.amplifiers.com/html/elec-
The FieldSense 2.0 is the next gen- tromagnetic-safety-products.asp
eration in personal RF monitors de-
signed for protecting personnel
working near telecom and broadcast
antennas from EMF overexposure. Its
expanded frequency range measures
from 50 MHz to 6 GHz on both the E
and H fields. Plus, the new dedicated

agl magazine
February 2016
100
MARCH 8

AGL CONFERENCES
TRI-CITY TOUR PRIL 20-21
Stopping in 3 New Cities in 2016 A

Benefit from AGL Conferences:

· Learn from Industry Leaders & Experts

· Network with Decision Makers

· Experience Hands-On Industry Case Studies

· Showcase Your Products & Services


OBER 4
· Share the Latest Content with Colleagues
OCT

Register at aglmediagroup.com
aglmediagroup.com | P.O. Box 2090, Ashburn, VA 20146 | 703.594.8500
aglmediagroup.com
0101
Ad Index & Professional Directory

ADVERTISER INDEX
C2*......3Z Telecom 50........Harger Lighting & Grounding C4*......SBA Communications

101.......AGL Conferences 102.......Hodge Structural Engineering 102.......Slatercom-WCD

102......Allstate Tower 23,25...Huber+Suhner 73.........Site Pro 1

97........American Heart Association 61.........IWCE's Network Infrustructure Forum 45.........Solar

65........Autism Speaks 43........Md7 87.........The Shelter Pet Project

11.........BB&T — Atlantic Risk Management 13........Multiwave 17.........Times Microwave Systems

39........Black & Veatch 77.........National Association of Tower Erectors 29........TWR Lighting

74.........Bronto Skylift 7...........Network Building + Consulting 37........Unimar

51.........Competitive Carriers Association 76........NHTSA Buckle Up 59........Unitech

83........Electric Conduit Construction 75........Peabody RFTC Concealment 12........US Forest Service

83........Elk River 69........Pepro 19.........Wanho Manufacturing

36.........Engineered Endeavors 33........Radio Frequency Systems 69........WITCC

9...........FieldSense USA 32........Ready Business

35........Flash Technology 81.........Rohn Products *C2, C3 & C4 indicate cover pages

C3*.......GME Supply 21........Sabre Industries

PROFESSIONAL DIRECTORY
Tower
Engineering &
Analysis
Licensed Nationally

(812) 422-2558
HodgeStructural.com

agl magazine
February 2016
102
WHY
DO YOU
CLIMB?
“I climb for the adventure.
The challenge of the job, pushing
yourself higher and higher
to do what 99 percent of people
never will. Time ies on the tower,
no matter how hard the work is.”

- #RealTowerClimber
#

REAL TOWER CLIMBERS CHOOSE GME SUPPLY

AMERICA’S PREMIER OUTFITTER


www.gmesupply.com

© 2016 GME SUPPLY, ALL RIGHTS RESERVED.


(800) 940-6762
aglmediagroup.com
0103
Antennas

IN OUR BUSINESS,
IT IS ALL ABOUT
THE SIGNAL.

TOWER OWNERSHIP Our clients depend on SBA to provide


the wireless infrastructure that allows
LEASING them to transmit the signal to their
customers. As their first choice provider
SITE MANAGEMENT
of wireless infrastructure solutions, we
SITE DEVELOPMENT are continuously setting the standard
for customer satisfaction by
CONSTRUCTION “Building Better Wireless”.
TECHNICAL SERVICES

800.487.SITE sbasite.com
agl magazine
February 2016
0104
© 2015 SBA Communications Corporation. All Rights Reserved. The SBA logo, Your Signal Starts Here, Building Better Wireless and SBA Sites are all registered trademarks owned by SBA Telecommunications, Inc. and affiliated SBA companies.

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