0.

The operation management is an important part of the organization in order to administer the
activities of the organization and improves the quality in production of the organization. This
presentation consist of the explanation of the operational management and its implications on the
production level of the company. The report includes the role of leaders and managers in the
development of the global business strategies for Toyota Pic.

1. Operational management is the process to utilize the resources of the organization in an

effective manner
Function of operation management is to increase productivity of the company with best
resources implied
The process involve activities which convert raw material into final product and services

2.
Six Sigma
Six sigma is the type of methodology used in the organization that focuses on the team etYorts in
the accomplishment of the tasks and as result improved performance is achieved.
The role of managers in the development of the global strategy of business is to plan such
strategies which can bring utilization of the resources in an effective manner. In Toyota Pic.
managers can apply six sigma and eliminate the wastes and improve effective production.
The role of leader w hile applying the six sigma is to implement team work and put the efforts
of the team for betterment of the organization.

3. Total Quality Management

Total Quality Management is the process to bring efficiency in the production of the
organization. The TQM approach focuses on the continuous improvement in the quality of the
products and services offered by the organization considering the needs and demands of the
customers.
The role of managers tn total quality management is to apply the strategies like KAIZEN in
Toyota Pic where the management focuses on the continuous changes in the production to
bring improvement.
 The role of leaders of Toyota Pic is to motivate the employees to work in a team and eliminate
the resistance to ehange among the employees so that new measures can be adopted to improve
the quality of the products.

5.Just in Time inventory and Continuous

improvement process

Ant tn t«ne inventory refers to the process to order the material from the supplier onty at the time
of need In the production. This approach increases the efficiency and eliminate the waste of
Inventory tn the organization.
The continuous Improvement process suggests the improvement in the products, services,
systems and processes for the betterment of the organization.
The managers directs the operational and the production department to keep the inventory In
control and Improve the production on a regular basts. Just as the company has developed the
approach KAIZEN.
The leaders evaluate the performance of the employees In time gaps and keep the track of the
inventory

6. importance of operation management

Operation management make the organization utilize the resources effectively and efficiently.
The quality of the products and serv ices arc improved on continuous basis.
The raw material is converted to the finished goods and products in low cost.
The operational management help the organization to eliminate the wastes.

7. Objectives of Toyota Pic

To gain competitive advantage in the market full of competition.

To manufacture quality automobile.

To attain the customer satisfaction

8. To enhance technologies of the green energy cars

To bring sustainability in business

To bring competence in the production

9. Transformational leadership

The transformational leadership is the approach which focus on the change that has to be
implemented in the organization in order to meet the challenges in the market and in reference to
Toyota Pic. this style of leadership can be applied for gaining the competitive advantage.
This style of leadership make the leaders to work with the subordinates in terms of execution of
the change and can make Toyota Pic to create a position superior to the competitors.

10. Role of corporate governance in achievement of ethical business

The corporate governance make the companies to understand the importance of following the
ethical standards m business.

•> The main principle of corporate governance include keeping in mind the interest of
stakeholders, keeping the environmental factors in mind, maintaining sustainability.

<• The corporate governance and operational management may help Toyota Pic to fulfill the
objectives of the company and to maintain the level of customer satisfaction.
11. Conclusion

ll can be concluded that the operational management lead the company to improve the
production and quality of the products. The approaches of the management such as just in time
inventory. Total Quality management and concept of continuous improvement can be applied to
the company and the report focused on the roles of managers and leaders in the development of
global business strategies. The report also consist of the value and importance of operational
management for bringing sustainability in the business.