National Cohesion and Integration Commission (NCIC)

Website Development Consultancy

Terms of Reference

Background

The National Cohesion and Integration Commission (NCIC) is established under the National
Cohesion and Integration Act 2008, No. 12 of 2008, enacted after the 2007 post-election crisis
and the subsequent political negotiations. The Commission was established as one of the
instruments to respond to the post-election crisis and forestall lasting peace, sustainable
development and harmonious co-existence among Kenyans.

The Commission’s object and purpose, as provided for in section 25 of the Act is to facilitate
and promote equality of opportunity, good relations, harmony and peaceful co-existence between
persons of the different ethnic, racial communities of Kenya, and to advise the Government on
all aspects thereof.

In order to improve information exchange and management, the Commission needs an interactive
website that will act as a meeting place for all Kenyans and stakeholders, a one stop shop where
all issues regarding ethnicity, discrimination and related conflicts can be highlighted and
discussed freely. The site will also provide a civic forum where Kenyans can educate themselves
on the NCIC Act 2008 and required actions.

Objectives

To develop an interactive website for the commission:

1(a) To establish a forum for communication between the commission, the Kenyans and other
stakeholders.

1 (b) To educate all on their civic rights and duties as per the tenets of the NCIC Act 2008.

1 (c). To establish an online complaints processing system.

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Scope of Work

 Development of the initial web design

 Approval of the design
 Insertion of web content
 Setup the Content Management System (CMS)
 Vetting of web content as per specifications
 Test runs
 Final approvals
 Acquisition of a website hosting provider and register the NCIC domain as per government
requirements
 Training of relevant operators of the site within the commission
 Ceremonial launch of the website

Technical Requirements

1. Ensure compatibility of the website with the different browsers and screen resolutions.
2. Current web development technologies: use dynamic scripting language. PHP/Mysql -
The PHP language is designed to be intermingled with the HTML that is used to create
web pages.
3. Database system
MYSQL database, storage and retrieval of files/documents.
4. User interface: User friendly, HCI standards
5. Content management system (CMS)
 Manage data in house; ability to edit data online, upload pdf documents and other
formats to the sites. CMS to comprise the user’s guide, as well as allow easy
update of information with minimum IT skills.
 WYSIWYG or reach text editor to be available for editing all types of content
 (Texts, news, etc.)
6. Security: content posted in the website and stored in the database requires high security.
A combination of hardware and software that separates a Network into two or more parts
for security purposes. E.g. firewall
7. Social interaction/forums
8. User guide and documentation: training on the user of the site
9. Search engine – full text search - A (usually web-based) system for searching the
information available on the Web. Some search engines work by automatically searching
the contents of other systems and creating a database of the results.

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Key Activities

a) Web design
b) Development and implementation of website with information provided by NCIC.
c) Review hosting arrangement with ISP provider and advice as to its appropriateness for the
Commission
d) Design appropriate security architecture for the website and implement this security
mechanism for the interactive method through the website
e) Maintenance and ability to up-date on website
f) Trouble shooting of Website
g) Provide adequate training to staff to enable them to effectively operate, update and maintain
the websites via the CMS
h) Source code and user manuals to be handed over to NCIC
i) The Website will include:
 Information about the NCIC
 Organizational Structure
 Commissioners
 Strategic Plan and term work plan
 Events Calendar/Upcoming events
 Departmental updates and activities
 Relevant Laws and Regulations
 Links with relevant institutions
 Complaints processing
 Photo gallery
 Site Map
 What is new?
 Frequently Asked Questions (FAQ)
 Feedback
 Help Desk
 Research documents
 Training and education
 Supervise all other ICT-related activities

Qualifications Required
 Extensive web development, hosting and maintenance expertise and experience
 Extensive electronic communications expertise and experience
 Extensive content management expertise and experience
 Ability to facilitate and manage required processes
 Expert knowledge of solutions for image editing, web programming, e-commerce and
strong project management skills
 Ability to provide required software and technological solutions
 Option Oracle 5i – hrm system, purchase/ sales, ordering system

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Deliverables

1. An interactive website in place - as per specifications.

2. Warranties and assurances in written form.
3. Initial test runs for the website for a period of 7 working days before settlement of
payment - after expiry of contract
4. Final approval of works by the commission

Time Schedule, Contractual and Reporting Modalities

The consultant will be based within the commission and will be engaged for a period of 45
working days for completion of works. The commission will provide a base where the consultant
will operate from during the period of the contract.

The consultant will be contracted by UNDP Kenya in consultation with the NCIC Secretariat.
The consultants will maintain close liaison with UNDP and the NCIC Secretariat.

The Consultant will work under the overall guidance of the NCIC Chairperson and work in close
collaboration with other NCIC Commissioners and designated staff to achieve the objectives of
this assignment.

Fee

The consultant will work under a UNDP SSA contract at a fee to be negotiated within UNDP
Rules and Regulations.

Application

Interested persons should submit their applications and CVs to the following email address:
registry.ke@undp.org

The closing date for submission is Friday, 4th June 2010 at 12.00 Noon Kenya Time.

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