BUSINESS PERMIT AND LICENSING SERVICES

VISION: To become a model of excellence among the departments of the City

Government widely recognized for its dedication and commitment
to public service through a dedicated, highly trained and motivated
workforce that promotes integrity and professionalism.

MISSION: To provide the public with the highest level of service in an efficient,
courteous, and competent manner in order to create an environment
that encourages economic development and promotes investment
in the City of Caloocan.

ISSUANCE OF BUSINESS/MAYOR'S PERMIT

FRONTLINE SERVICES New Application (Low Risk)
Client: Registered Business Tax Payers
Variable based on capital, type of business, number of employees and area of
REQUIRED FEES
business
Assessment
Receive verified and duly accomplished application form and other
STEP 1
required documents for Encoding and Assessment/Computation of tax and
regulatory fees
Felman V. Michelle Esmao Adelina Cano
Pagtalunan Ma. Verena Mendoza Mary Marjurie Crisostomo
Alan Bartolome Marelyn Galing Marichu Tan
Roderick Pablo
SERVICE PROVIDER
Dexter Carinan

Encoder:
Florante Enriquez
DURATION 25 minutes
STEP 2 Payment of Assessed Fees
SERVICE PROVIDER CTO’s Collection Clerk
Receive Application with complete requirements for Printing and
STEP 3
Releasing of Mayor’s Permit on Business
Jasmin Mejia / Ma. Ethel Christine S. Din Carmenlina F. Espiritu
SERVICE PROVIDER
Victorio Germino
DURATION 25 minutes
 1. A) SINGLE PROPRIETORSHIP
Department of Trade & Industry (DTI) Registration
B) CORPORATION / PARTNERSHIP / FOUNDATION
Securities & Exchange Commission (SEC) Registration Articles of
Incorporation / Partnership
C) COOPERATIVE
Cooperative Development Authority (CDA) Registration
2. Barangay Clearance
3. Community Tax Certificate (Cedula)
4. A) If Place of Business is OWNED – Photocopy of Original / Transfer
Certificate of Title (OCT/ TCT)
B) If place of business is RENTED – Photocopy of Contract of Lease
5. Public Legal Liability Insurance
6. Picture of Establishment with sketch of location
 outside view with SIGNBOARD
REQUIRED DOCUMENTS  inside view
SPECIAL REQUIREMENTS:
Financial Institutions (Banks/ Pawnshops/ Foreign Exchange Dealer / Money
Changer/ Lending/ Remittance Agents)
 BSP Certificate of Registration or Authority to Operate
 Bank Deposit Certificate (P 500,000.00)
Employment Agency / Manpower / Recruitment
 For Local Employment only – DOLE Registration
 For Overseas Employment - – POEA Registration
Security Agency: PNP License to Operate
Water Station
 Potablity Test
 Physico-Chemical
 Permit to Operate from DOH
Drugstore
 BFAD License to Operate
 PRC Certificate of Pharmacist
Repair Shop
 DTI Accreditation
Birthing House/ Maternity
 Philhealth Accreditation
Warehouse
 Main Office Permit
Franchised Business: Franchise Agreement
*Order of Payment, Application Form and other documents stated above. Official
Receipt, Sanitary Permit, Application Forms and other documents stated above.
Business/ Mayor’s Permit, Official Receipt, Sanitary Permit, Application Form and
other documents stated above.

ISSUANCE OF BUSINESS/ MAYOR'S PERMIT

FRONTLINE SERVICES New Application (High Risk)
Client: Registered Business Tax Payers
Variable based on capital, type of business, number of employees and area of
REQUIRED FEES
business
 Receive verified and duly accomplished application form and other
required documents for Encoding and Assessment of Tax and Regulatory
Fees
STEP 1 Note:
New application in this category is subject to verification and inspection. Applicants
are required to execute an Affidavit of Undertaking and must form part and parcel
of the accomplished application form in addition to other required documents
Felman V. Pagtalunan Inspectors: Assessors:
Alan Bartolome Ryan T. Santos, Michelle Esmao
Roderick Pablo Joselito Alcaraz, Jr. Ma. Verena Mendoza
Dexter Carinan Rene Ontimare Marelyn Galing
Renato Dela Cruz Mary Marjurie Crisostomo
SERVICE PROVIDER
Encoder Alan Bartolome Marichu Tan
Florante Enriquez Roderick Pablo
Bayani Yang
Cesar Estrella
Roxanne Iglesia
DURATION 1 day
STEP 2 Payment of Assessed Fees
SERVICE PROVIDER CTO’s Collection Clerk
REQUIRED FEES Variable based on capital, type of business, number of employees and area
REQUIRED DOCUMENTS Tax Assessment/ Billing Form
Receive Application with complete requirements for Printing and
STEP 3
Releasing of Mayor’s Permit on Business
Victor Germino Carmenlina F. Espiritu
SERVICE PROVIDER Jasmin Mejia Ma. Ethel Christine S. Din

DURATION 25 minutes
REQUIRED DOCUMENTS Variable based on capital, type of business and number of employees
1. Required documents for:
A. SINGLE PROPRIETORSHIP
Department of Trade & Industry (DTI) Registration
B. CORPORATION / PARTNERSHIP / FOUNDATION
Securities & Exchange Commission (SEC) Registration
Articles of Incorporation / Partnership
C. COOPERATIVE
Cooperative Development Authority (CDA) Registration
2. Barangay Clearance
3. Community Tax Certificate (Cedula)
4. A. If Place of Business is OWNED – Photocopy of Original / Transfer
Certificate of Title (OCT/ TCT)
B. If place of business is RENTED – Photocopy of Contract of Lease
5. Public Legal Liability Insurance
6. Picture of Establishment with sketch of location
 outside view with SIGNBOARD
 inside view
ADDITIONAL REQUIREMENTS:
Mfg./ Dealer/ Importer of TOYS
 License to Operate from Bureau of Health Devices & Technology (BHDT)
of DOH
Gasoline Station
 Cert. of Compliance (COC)
 Dept. of Energy
LPG Dealer/ Retailer
 Standard Compliance Cert. (SCC)
 Dept. of Energy
Guns & Ammunition
 PNP Clearance
Advertising
 Building Permit
Videoke Bars/ Clubs
 Health Certificate
 Occupational Permit
Learning Institution
 Department of Education Registration
Transport Service
 LTFRB Franchise
Pest Control
 Fertilizer and Pesticides Authority
General Contractor
 PCAB License
Car Washing
 Clearance / Permits from Laguna Lake Development Authority (LLDA)
Rice Dealer
 National Grains Authority
Chemical Mfg./ Dealer/ Storage
 PDEA License to Handle Controlled Precursors and Essential Chemicals
Soap/ Cosmetics Mfg./ Dealer
 BFAD License to Operate
 Certificate of Product Registration
Customs Brokerage
 Bureau of Customs License
Video Rental Services
 Videogram Permit
Real Estate Lessor
 Occupancy Permit
Mining Industry
 DENR Clearance
Messengerial and Courier Services
 DOTC Permit
Telecommunications Services
 National Telecommunications Commissions Clearance (NTCC)
SUBJECT TO LOCATIONAL CLEARANCE
1. Manufacturing
2. Internet Café / Computer Rental
3. Billiard Halls
4. Gas Station
5. LPG Retailer/Dealer
6. Lotto
 7. OTB
8. KTV/ Bars
ISSUANCE
9. Malls/ Commercial OF MAYOR'S PERMIT ON OCCUPATION
Complex
FRONTLINE SERVICES
Client: Employees
10. Cemetery/ Columbarium/ Mortuary of Registered Establishments in the City of Caloocan
STEPS 1
11. Slaughter FillHouseout the Application Form and issuance of Order of Payment
SERVICE PROVIDER Marichu
12. Bus/ Jeepney Terminal Tan with DPSTM Clearance Melanie Santos
DURATION 5 minutes
13. Junkshop/ Scrap material with DPSTM Clearance
REQUIRED DOCUMENTS Birth Certificate,
14. Trucking Service with DPSTM Police/ NBI Clearance, Health Certificate
Clearance
STEPS 2 Payment of Fees
15. Vulcanizing/ Galvanizing with DPSTM Clearance
SERVICE PROVIDER16. Auto / Truck City Treasurer’s
Repair Office
Shop with Collection
DPSTM Clerk
Clearance
DURATION 17. Machine Shop 5-15 minutes
18. Cell Site Order of Payment
REQUIRED DOCUMENTS
REQUIRED FEES 19. Funeral ParlorP 100.00
STEPS 3 20. Car Wash Encoding of Information of the applicant
SERVICEISSUANCE
FRONTLINE SERVICES 21. Schools
PROVIDER OF TRUE Marichu
COPY TanOF BUSINESS / MAYOR'S PERMIT
DURATIONClient:22.
Tax Silkscreen
Payers of 10 Printing
Caloocan
minutesCity
STEPS 1 REQUIREDSubmission
DOCUMENTS of Documents
Official Receipt with Application form and requirements
SERVICE PROVIDERSTEPS 4 Felman V. PagtalunanPrintingVictorio Germino
of Mayor’s Permit on Occupation
DURATION SERVICE1PROVIDER
minute Marichu Tan
REQUIRED DOCUMENTS
DURATIONOriginal and photocopy of Business/ Mayor's Permit
5 minutes
REQUIRED FEES STEPS 5 P 20.00 per copy Release Mayor’s Permit on Occupation
RENEWAL BUSINSS/ MAYOR’S PERMIT
FRONTLINE
STEPS 2 SERVICES
SERVICEPayment
PROVIDER of FeesBusiness
(BPLO
Marichuissues Order of Payment andMelanie
TanPayers instructs the client
Santos
Client: Registered Tax
DURATIONto pay at the CTO) 5 minutes
Receiving of duly accomplished application form and other required documents for
SERVICE PROVIDER City Treasurer's Office Collection Clerks
STEP 1
REQUIRED DOCUMENTS Order
Encodingof Payment
and Assessment/Computation of tax and regulatory fees
STEPS 3 Verification/Counter Checking
REQUIRED FEES Variable based on gross receipts of Documents
SERVICE PROVIDER Michelle T. Esmao
Felman V. Pagtalunan Michelle Esmao
DURATION
FRONTLINE SERVICES 1 minute
ISSUANCE OF BUSINESS STATUS CERTIFICATION
Alan Bartolome Ma. Verena Mendoza
Official
REQUIRED DOCUMENTS Roderick Receipt,
Pablo Original/Photocopy
Client: Registered Business Tax Payers, of Business/Mayor’s
Applicants
Marelynfor Permit
Social
Galing Services, National
STEPS
SERVICE4 PROVIDER Certification
Government
Dexter Carinan of True
Agencies, Copy
Local of Business/Mayor’s
Government Offices, Permit
Private Companies
Mary Marjurie Crisostomo
SERVICE
STEP 1 PROVIDER Atty. Emmanuel Emilio
File letter-request withP. Vergara
Business PermitsMarichu
and Licensing
Tan Office (BPLO)
SERVICE PROVIDER Michelle T. Esmao
Felman V. Pagtalunan
Encoder Allan Adelina
Bartolome
Cano
Ma. EthelEnriquez
Roderick
Florante Christine S. Din
Pablo Victorio Germino
DURATION
DURATION 116minute
minutes
REQUIRED
REQUIRED DOCUMENTS
DOCUMENTS Official
Letter ofReceipt
Business PermitofofPayment
Request for a Certified
the preceding year True Copy
Original/Photocopy
Tax of Business/Mayor’s Permit
REQUIRED FEES NoneBill and Official Receipt of the preceding year
STEPS 5
STEP 2 Releasing
Barangay Clearance for the current year
Verification of Records
SERVICE PROVIDER Felman
Fire SafeV. Pagtalunan
Inspection Victorio Germino
Certificate
SERVICE PROVIDER Florante Enriquez
DURATION
REQUIRED
DURATION DOCUMENTS 1 minute
Locational Clearance
5 minutes
REQUIRED DOCUMENTS Public Liability
Letter of Request Insurance
STEP 3 Community Tax Certificate (Cedula)
Payment of Fees
Authorization Letter to act on behalf of the owner
(BPLO issues Order of Payment and instructs the client to pay at the
Other requirement as required per nature of business
CTO)
STEP 2 Payment of Assessed Fees
SERVICE PROVIDER City Treasurer's Office Collection Clerk
SERVICE PROVIDER
REQUIRED DOCUMENTS CTO’s Collection Clerk
Order of Payment
REQUIRED FEES Variable based on gross receipts
Patient Gov't. Agencies Others
REQUIRED DOCUMENTS Tax Assessment/ Billing Form
REQUIRED FEES P 20.00 P 20.00 P 100.00
STEP 3 Receive Application with complete requirements for Printing and
STEP 4 Preparation and Printing of Certification
PERSON RESPONSIBLE
Releasing of Mayor’s Permit on Business
Ma. Ethel Christine S. Din
SERVICE PROVIDER Victor Germino Carmenlina F. Espiritu
DURATION 6 minutes
Jasmin Mejia Ma. Ethel Christine S. Din
REQUIRED DOCUMENTS Official Receipt and other required documents
STEP 5
DURATION Releasing of Certification
23 minutes
SERVICE PROVIDER Felman V. Pagtalunan Victorio Germino
REQUIRED DOCUMENTS Application Form and other documents stated above
DURATION 30 seconds
REQUIRED DOCUMENTS Official Receipt and other required documents
 RECEIVEING OF COMPLAINTS IN CONNECTION OF BUSINESS/
FRONTLINE SERVICES MAYOR’S PERMIT
Client: Registered Business Tax Payers/ Concerned Citizens
REQUIRED FEES None
STEP 1 Fill out Complaint Form
SERVICE PROVIDER Victorio Germino Felman Pagtalunan
DURATION 2 minutes
REQUIRED DOCUMENTS Complaint Form
STEP 2 Verification of Records
SERVICE PROVIDER Florante Enriquez
DURATION 3 minutes
REQUIRED DOCUMENTS Complaint Form Inspection Report
STEP 3 Inspection of the Nature of Complaint
Ryan T. Santos Roderick Pablo Bayani Yang
SERVICE PROVIDER Cesar Estrella Renato Dela Cruz Alan Bartolome
Joselito Alcaraz, Jr. Rene Ontimare
DURATION 1 day
REQUIRED DOCUMENTS AMENDMENT
Complaint Form OF BUSINESS/ MAYOR’S PERMIT
FRONTLINE SERVICES
STEP 5 Client: Registered
Delivery of the Business
Notice ofTax Payers / Violation
Assessment
SERVICE PROVIDER File letter of
Ryan T. Santosrequest with the Business
Roderick Permits and Licensing
Pablo Office
Bayani Yang
STEP 1
(BPLO)
Cesar Estrella Renato Dela Cruz Alan Bartolome
SERVICE PROVIDER JoselitoVictorio
Alcaraz,Germino
Jr. Rene Ontimare Felman Pagtalunan
DURATION
DURATION 2 minutes
1 day
Letter of Request
Original Business/Mayor’s Permit
Deed of Sale or Transfer of Rights for Change of Ownership
REQUIRED DOCUMENTS
For Change of Business Name - DTI Registration
For Change of Address - Barangay Clearance and Contract of Lease
For Change of Business Organization - SEC Registration (from Single to Corp.)
Payment of Fees (BPLO issues Order of Payment and instructs the client
STEP 2
to pay at the CTO)
SERVICE PROVIDER City Treasurer’s Office
REQUIRED FEES Php 100.00
REQUIRED DOCUMENTS Order of Payment
STEP 3 Updating/ Encoding of the necessary information to amend/change
SERVICE PROVIDER Florante Enriquez
DURATION 3 minutes
REQUIRED DOCUMENTS Official Receipt and other required documents
STEP 4 Record and Release Amended Business/ Mayor’s Permit
SERVICE PROVIDER Dexter Carinan Victor Geronimo
DURATION 15 minutes
REQUIRED DOCUMENTS Official Receipt and other required documents
FEEDBACK AND COMPLAINTS MECHANISM:

Please let us know how we have served you through the following:
 Accomplish the Feedback Form available in the office and drop in the designated
Comment and Suggestion Box located at the Front Desk.
 Send your feedback and queries through:
 email addresses:

 telephone numbers:
 (02)
 288-8811 loc.
 Contact us at the Facebook Account of City Mayor, Hon. OSCAR G. MALAPITAN.
 Mayor Oscar “OCA” Malapitan
If not satisfied with the service, written or verbal complaints shall immediately be
attended to by the OFFICER OF THE DAY.
THANK YOU for helping us continuously improve or expand our services.