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A Brief Written Summary of the Seminar-Workshop on “Employing Effective

and Meaningful Communication Strategies to Patients and their Significant


Others during Stressful Events.”

Therapeutic communication is one of the most fundamental tools in building the nurse-client
relationship. Being able to focus on both the content and the context of the message enables
the nurse to assist clients to speak openly about their concerns. Last May 26, 2018, Dr.
Joanna Michelle F. Sabal delivered a 4-hour lecture on how to effectively communicate with
patients and with their significant others during stressful events at clinical settings. The
seminar-workshop commenced with the registration of participants, followed by the opening
of the program and then by the lecture proper.

The first part of Dr. Sabal’s talk was about the myriad variables that affect and influence the
family’s and the patient’s responses to problems and painful clinical situations. Next to it was
the crisis response trajectory that outlines the natural history of an illness episode for the
patient and the family. By mastering the illness pattern, the nurse can understand, predict
and anticipate on how to handle the patient’s and family’s response to difficult medical
scenarios including their physical and psychological reactions. Dr. Sabal then proceeded to
discuss the stages of traumatic crisis, enumerated and described the different types of
communication and gave various examples of therapeutic communication and approach.

Throughout the entire seminar-workshop, the knowledge of the participants was gauged
through an assortment of intellectual activities such as a short answer essay, a pre-test on
physiological changes in response to trauma and sequence arrangement of traumatic crisis
stages. On the other hand, the most notable activity was the actual role playing and
evaluation that was done per group. The participants were given by Dr. Sabal with random
circumstances and were tasked to act out the scene and to apply effective therapeutic
communication techniques. After the group presentation, Dr. Sabal in collaboration with the
audience pointed out the positive points; but, also gave their feedback on how to better
address traumatic and difficult situations. Without much further much ado, the seminar-
workshop ended with the distribution of the certificates for the participants, the awarding of
the token of appreciation for the guest speaker, and the filling in of evaluation forms.

In summary, through therapeutic communication, the nurse establishes the solid foundation
for the client and their significant others to feel understood, to be comfortable discussing
problems, to explore ways of appropriately meeting emotional needs and their concerns, and
to develop satisfying nurse-patient relationships.