INFERENCE ASSIGNMENT (17BM6JP40 – Manoj Mana)

Summary Measures
Overall Summary Measures
Mean 81.26 Looking at Range, mean, median and IQR we can conclude that the
Median 52 distribution of Effort is right skewed (Mean> Median > Mode), i.e. majority
Mode 30 of the tasks require lower effort with a few exceptions requiring huge
Standard Deviation 84.61 effort
Range [1-646] Out of all the summary measures, we can use Mean (Average) for further
Sum 524964
stratified analysis as it is the most commonly used measure of central
Count 6460
tendency.
IQR (102-29) = 72

Summary Measures for different combinations

A total of (3+1)x(3+1)x(2+1) = 48 combinations with some of them with more occurrence (“Database support,
Incident Management, Simple Task”) and some with very low occurrences (“Database support, Release
Management, Complex Task”)

Count & Average Effort for all the combinations is given below, (36 combinations are directly visible below
remaining 12 combinations can be derived by removing Service Domain type split)
Count of Effort Column Labels Average of Effort Column Labels
Row Labels Complex Medium Simple Grand TotalRow Labels Complex Medium Simple Grand Total
App suport 41 1207 1132 2380 App suport 179.66 124.36 64.28 96.74
Incident Management 16 200 323 539 Incident Management 174.56 119.64 59.56 85.26
Release Management 9 343 84 436 Release Management 240.89 121.34 89.04 117.58
Service Request 16 664 725 1405 Service Request 150.31 127.35 63.51 94.67
Database Support 87 1099 2894 4080 Database Support 134.18 95.29 61.62 72.24
Incident Management 55 751 1770 2576 Incident Management 145.75 90.69 56.50 68.37
Release Management 4 41 17 62 Release Management 189.00 99.78 78.06 99.58
Service Request 28 307 1107 1442 Service Request 103.64 105.93 69.56 77.97
Grand Total 128 2306 4026 6460 Grand Total 148.75 110.51 62.37 81.26

 Most of the tasks come from Incident Management Process type within Database support Service Domain.
 Majority of the Release Management tasks are related to App support Domain and most of the Incident
Management tasks are related to Database support Domain
Average (Mean) of effort Average (Mean) of effort

Among all the tasks tagged as Complex, Release management tasks require higher effort than Incident
Management and Service request respectively. Similarly, among same complexity tagging, the App support
tasks require higher effort than Database support.

Histograms & Ogives

Since the effort ranges from 1 to 646, a bin size of 25 (~square root (646)) is chosen.
i) Overall Effort Histogram & Ogive

The Ogive suggests that ~80% of the tasks

have an effort below 125
Histogram suggests the concentration of lower
effort tasks (especially tasks with effort 26-50)
is higher.
The Right-skew is clearly observed from
histogram.

ii) Stratified Histogram & Ogives

The number of simple tasks are higher than

the medium tasks which are even higher than
the complex tasks
Simple Tasks as expected are concentrated
towards to lower effort, medium towards
medium effort and complex towards higher
effort

The Ogives suggest that the Release

management tasks require higher effort as
compared to Service request tasks which
require higher effort than Incident
management tasks
The number of Incident Management tasks
are higher than Service request tasks which
are even higher than Release Management
Tasks

The App Support tasks require higher effort as

compared to Database support
The number of Database support tasks are
higher than App support tasks