Core 5 - Clean Public Areas

Sector: TOURISM
Qualification Title: HOUSEKEPPING NC II
Unit of Competency: Clean Public Areas, Facilities and

Equipment
Module Title: Cleaning Public Areas, Facilities and

Equipment
Technical Education and Skills Development Authority
CAPELLAN INSTITUTE OF TECHNOLOGY
San Pablo City Branch
Date Developed: Document No.CIT-IT-01

May 2018 Issued by:
Housekeeping NC II
Developed by: CIT-SPC Page 1
Arnel C. Himzon
Revision # 01
HOW TO USE THIS COMPETENCY-BASED LEARNING
MATERIALS
Welcome!
The unit of competency, “Clean Public Areas, Facilities and Equipment”,

contains the knowledge, skills and attitude required for cleaning public
areas, facilities, and equipment. It is one of the CORE competencies of
HOUSEKEEPING NC II.
The module, Cleaning Public Areas, Facilities and Equipment, contains

training materials and activities related to selecting and setting-up
equipment and materials for you to complete, applying cleaning technique,
cleaning dry and wet areas, maintaining and storing cleaning equipment and
chemicals.
In this module, you are required to go through a series of learning activities

in order to complete each learning outcome. In each learning outcome are
Information Sheets, Self-Checks, Task Sheets and Job Sheets. Follow and
perform the activities on your own. If you have you have questions, do not
hesitate to ask for assistance from your facilitator.
Remember to:
 Read information sheets and complete the self-checks. Suggested

references are included to supplement the materials provided in this
module.
 Perform the Task Sheets and Job Sheets until you are confident that
your outputs conform to the Performance Criteria Checklist that
follows the sheets.
 Submit outputs of the Task Sheets to your facilitator for evaluation

and recording in the Accomplishment Chart. Outputs shall serve as
your portfolio during the Institutional Competency Evaluation. When
you feel confident that you have had sufficient practice, ask your
trainer to evaluate you. The results of your assessment will be
recorded in your Progress Chart and Accomplishment Chart.
A Certificate of Achievement will be awarded to you after passing the

evaluation.

May 2018 Issued by:
Housekeeping NC II
Arnel C. Himzon
Revision # 01
PROGRAMMING NC IV
COMPETENCY-BASED LEARNING MATERIALS
List of Competencies
No. Unit of Competency Module Title Code
Provide housekeeping Providing housekeeping

1. TRS5123111
services to guests services to guests
Clean and prepare Cleaning and preparing

2. rooms for incoming rooms for incoming TRS5123112
guests guests
Provide valet/butler Providing valet/butler

3. TRS5123113
service service
Laundry linen and Laundering linen and

4. guest clothes guest clothes TRS5123114
Clean public areas, Cleaning public areas,

5. facilities and facilities and TRS5123115
equipment equipment
Deal with/Handle Dealing with/Handle

6. intoxicated guests intoxicated guests TRS5123122

May 2018 Issued by:
Housekeeping NC II
Arnel C. Himzon
Revision # 01
MODULE CONTENT
UNIT OF COMPETENCY Clean public areas, facilities and

equipment
MODULE TITLE Cleaning public areas, facilities and

equipment
MODULE DESCRIPTOR:
This unit of competency deals with the knowledge and skills required in
cleaning public areas, facilities and equipment. It includes selecting and
setting up of equipment and materials; cleaning dry and wet areas; and,
maintaining and storing cleaning equipment and materials.
NOMINAL DURATION: 110 Hours
LEARNING OUTCOMES:
Upon completion of this module, the trainee/student must be able to:
1. Select and setup equipment and materials

2. Apply cleaning technique
3. Clean dry and wet areas
4. Maintain and store cleaning equipment and chemicals

May 2018 Issued by:
Housekeeping NC II
Arnel C. Himzon
Revision # 01
ASSESSMENT CRITERIA:
1. Equipment are selected according to type of cleaning to be done
2. All equipment are checked if clean and in safe working condition

prior to use
3. Suitable dry and wet cleaning agents and chemicals are selected and
prepared in accordance with manufacturer’s and relevant
occupational health and safety requirements
4. Protective clothing are selected and used where necessary.
5. Furniture, fixtures, ceilings and walling materials used are assessed
6. Appropriate cleaning equipment and chemicals are selected in

accordance with the type of material used
7. Cleaning technique is applied on furniture and walling materials in

accordance with type of material used
8. Appropriate procedures is applied in accordance with the technique
9. Equipment and chemicals are properly cleaned and stored in

accordance with manufacturer’s specifications and requirements
10. Wet and dry areas are prepared for cleaning and hazards are
identified and assessed
11. The work area is barricaded or warning signs are placed, as

appropriate, to reduce risk to colleagues and customers
12. Cleaning agents or chemicals are selected and applied on specific

areas in accordance with manufacturer’s recommendations, safety
procedures and establishment policies and procedures
13. Equipment are used safely in accordance with manufacturer's

recommendations
14. Garbage and used chemicals are disposed off in accordance with
hygiene, safety and environmental legislation requirements
15. Equipments are cleaned after use in accordance with enterprise

requirements and manufacturer’s instructions.

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Housekeeping NC II
Arnel C. Himzon
Revision # 01
16. Routine preventive maintenance is carried out or arranged in
accordance with enterprise procedures
17. Defects are identified and reported in accordance with establishment

procedures
18. Equipments are stored in the designated area and in a condition

ready for re-use.
19. Chemicals are stored and controlled in accordance with health and
safety requirements

May 2018 Issued by:
Housekeeping NC II
Arnel C. Himzon
Revision # 01
LEARNING OUTCOME NO. 1 SELECT AND SETUP EQUIPMENT
AND MATERIALS
CONTENTS:
1. Public area maintenance personnel duties and responsibilities

2. Common equipment and cleaning chemicals and agents and their
usage in accordance with manufacturer’s instruction
3. Identification and treatment of common hazards in the work area
4. Occupational health and safety requirements
5. Common protective clothing and materials and their appropriate
use.
6. Checking safety and working conditions of cleaning equipment in
accordance with manufacturer’s instruction and establishment
operating standards
1. Equipment are selected according to type of cleaning to be done

2. All equipment are checked if clean and in safe working condition
prior to use
3. Suitable dry and wet cleaning agents and chemicals are selected
and prepared in accordance with manufacturer’s and relevant
occupational health and safety requirements
4. Protective clothing are selected and used where necessary.d basic
language syntax rules and best practice based on the standard of
specific programming language.
CONDITIONS:
The students/trainees must be provided with the following:
Tools Equipment Materials/ Supplies

Waterproof clothing and Vacuum cleaners cleaning agents and
footwear chemicals
Jackets Polisher/ scrubbers goggles and masks
Apron Dusters
Mops, brooms, brushes dust pans
Overalls garbage bags
Pans

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Arnel C. Himzon
Revision # 01
Garbage receptacles
Buckets
Headwear
ASSESSMENT METHODS:
• Observation
• Interview
• Written examination
• Demonstration of practical skills
• Third party report

May 2018 Issued by:
Housekeeping NC II
Arnel C. Himzon
Revision # 01
LEARNING OUTCOME NO. 2 APPLY CLEANING TECHNIQUE
CONTENTS:
1. Assessing furniture, fixtures, ceilings and walling materials used

2. Selecting appropriate cleaning equipment and chemicals in
accordance with type of material used
3. Procedure and techniques in cleaning furniture and walling
materials
4. Proper cleaning of equipments according to manufacturer’s
specification
5. Proper handling and storing chemicals
1. Furniture, fixtures, ceilings and walling materials used are

assessed
2. Appropriate cleaning equipment and chemicals are selected in

accordance with the type of material used
3. Cleaning technique is applied on furniture and walling materials

in accordance with type of material used
4. Appropriate procedures is applied in accordance with the

technique
5. Equipment and chemicals are properly cleaned and stored in

accordance with manufacturer’s specifications and requirements
CONDITIONS:

Waterproof clothing and Vacuum cleaners cleaning agents and
footwear chemicals
Apron Dusters
Pans Mixing formula
Garbage receptacles Policies and laws on
general workplace
May 2018 Issued by:
Housekeeping NC II
Arnel C. Himzon
Revision # 01
safety
Buckets
Headwear
ASSESSMENT METHODS:
• Observation
• Interview

May 2018 Issued by:
Housekeeping NC II
Arnel C. Himzon
Revision # 01
LEARNING OUTCOME NO. 3 CLEAN DRY AND WET AREAS
CONTENTS:
1. Identifying possible inconveniences and hazards at work area.

2. Procedure in cleaning operations for specific areas:
- bathrooms
- bedrooms
- kitchens
- balconies, private lounge areas, public areas
- function rooms
- storage areas
- swimming pool
3. Proper disposal of used chemicals in accordance with
manufacturer’s instructions and safety and environmental
legislation requirements.
4. Procedure in garbage disposal in accordance with establishment
standards
1. Wet and dry areas are prepared for cleaning and hazards are
identified and assessed
2. The work area is barricaded or warning signs are placed, as
appropriate, to reduce risk to colleagues and customers
3. Cleaning agents or chemicals are selected and applied on specific
areas in accordance with manufacturer’s recommendations, safety
procedures and establishment policies and procedures
4. Equipment are used safely in accordance with manufacturer's
recommendations
5. Garbage and used chemicals are disposed off in accordance with
hygiene, safety and environmental legislation requirements
CONDITIONS:

Waterproof clothing and Vacuum cleaners operating manuals and
footwear brochures

May 2018 Issued by:
Housekeeping NC II
Arnel C. Himzon
Revision # 01
Apron Dusters
Pans Disinfectants
Garbage receptacles safety and environment
legislation policies
Garbage bin/trash cans
Buckets
Headwear
signs and advisories
ASSESSMENT METHODS:
• Observation
• Interview

May 2018 Issued by:
Housekeeping NC II
Arnel C. Himzon
Revision # 01
LEARNING OUTCOME NO. 4 MAITAIN AND STORE CLEANING
EQUIPMENT AND CHEMICALS
CONTENTS:
1. Procedure in wiping down and cleaning of cleaning equipment,

tools and materials
2. Procedure in washing and rinsing equipment and tools
3. Procedure in drying out and sanitizing cleaning equipment, tools
and materials
4. Procedure in dismantling and re-assembling cleaning equipment in
accordance with manufacturer’s instruction.
5. Routine maintenance and preventive maintenance programs in
accordance with safety and security procedures and establishment
operations
1. Equipments are cleaned after use in accordance with enterprise

requirements and manufacturer’s instructions.
2. Routine preventive maintenance is carried out or arranged in
accordance with enterprise procedures
3. Defects are identified and reported in accordance with
establishment procedures
4. Equipments are stored in the designated area and in a condition
ready for re-use.
5. Chemicals are stored and controlled in accordance with health and
safety requirements
CONDITIONS:

Waterproof clothing and Vacuum cleaners Operating manuals and
footwear brochures
Jackets Polisher/ scrubbers Goggles and masks
Apron Carpet sweepers Dusters
Mops, brooms, brushes Dust pans
Overalls Garbage bags
Pans Disinfectants
Garbage receptacles Cleaning agents
Buckets Detergents

May 2018 Issued by:
Housekeeping NC II
Arnel C. Himzon
Revision # 01
Headwear Deodorizers
Signs and advisories Furniture and fixture
cleaners/ polishers
Squeegees General spot cleaning
agent
Glass cleaners
Deodorizers
ASSESSMENT METHODS:
• Observation
• Interview

May 2018 Issued by:
Housekeeping NC II
Arnel C. Himzon
Revision # 01
Learning Experiences
Learning Outcome 1
SELECT AND SETUP EQUIPMENT AND MATERIALS

Learning Activities Special Instructions
1. Read Information Sheet 5.1-1. on

Public Area Maintenance
Personnel Duties and
Responsibilities Compare answers with Answer Key
5.1-1. You must answer all
2. Answer Self-Check 5.1-1 questions correctly before proceeding
to the next activity.
3. Read Information Sheet 5.1-2 on

Common Equipment and
Cleaning Chemicals and Agents
and Their Usage in Accordance
with Manufacturer’s Instruction
4. Answer Self-Check 5.1-2.

Compare answers with Answer Key
5.1-2

Occupational Health and Safety
Requirements, and Common
Protective Clothing and Materials
6. Answer Self-Check 5.1-3

5.1-3

Checking Safety and Working
Conditions of Cleaning Equipment
8. Perform Task Sheet 5.1-4 Task Sheet will help you practice
your skills.
The Performance Criteria checklist
5.1-4 will guide and help you
evaluate your work as you are
practicing your skill.
Evaluate your work using the
criteria. When you are ready, present

May 2018 Issued by:
Housekeeping NC II
Arnel C. Himzon
Revision # 01
your work to your trainer for final
evaluation and recording.
If you have questions about the task,
please ask your trainer.

May 2018 Issued by:
Housekeeping NC II
Arnel C. Himzon
Revision # 01
Information Sheet No. 5.1-1
PUBLIC AREA MAINTENANCE PERSONNEL DUTIES AND

RESPONSIBILITIES
Learning Objectives:
After reading is INFORMATION SHEET, YOU MUST be able to:

1. Identify the different areas in public area maintenance
2. Identify the duties and responsibilities of each personnel in the public
area maintenance
Public areas refer to all parts of a building, hotel, resort or any lodging
establishment which are for public use. These include corridors, hallways,
grounds, reception areas, public comfort rooms, offices and function areas
where social events like parties and seminars are held.
The succeeding lesson will give you an overview of the Public Area Personnel
and its duties and responsibilities.
The Public Area Personnel

Among hotels and resorts, the cleaning and maintenance of public areas is
assigned to a sub section of the Housekeeping Department, headed by a
Public Area Maintenance Supervisor, sometimes known as Head Houseman.
His crew consists of cleaners (known as houseman or janitor), gardeners,
and pest control technicians.
Duties of Public Area Maintenance Personnel
a. Head Houseman or Public Area Supervisor
Directs and controls all activities concerning public area maintenance

and to ensure conformity to prescribed housekeeping standards and
policies.
Duties and Responsibilities:

1. Maintains quality housekeeping in all public areas paying special
attention to cleanliness, orderliness and safety in all covered areas.
2. Conducts regular inspection of the different public areas; checks
the quality of cleaning and maintenance and ensures that all areas
are free of safety hazards.
3. Checks order in all areas and makes sure that fixtures and
furniture are installed in the right order and location.
May 2018 Issued by:
Housekeeping NC II
Arnel C. Himzon
Revision # 01
4. Monitors and supervises the proper use, storage, and maintenance
of cleaning equipment as well as housekeeping tools and supplies.
5. Checks equipment regularly for their condition. Have them cleaned
regularly and repaired when out of order.
6. Checks and maintains par stock requirements. Makes requisition
to replenish supplies.
7. Initiates and supervises weekly inventory of cleaning supplies and
other housekeeping items allocated to his unit; reports losses and
damages and takes corrective action against reckless use of
equipment.
8. Reports to management all unusual incidents and accidents in the
public areas, paying attention to safety hazards and items needing
corrective action.
9. Trains, coaches and supervises housekeeping staff in the
performance of their duties.
10. Evaluates the performance of subordinates and conducts appraisal
interview.
11. Performs other related duties as maybe assigned by superior
b. Houseman
The houseman attends to the upkeep and maintenance of cleanliness

and orderliness in the public areas.

1. Secures cleaning supplies, materials and equipment and looks after
their proper use, storage and maintenance.
2. Checks location, condition and arrangement of fixtures in his area
of responsibility; sees to it that they are clean and properly
installed.
3. Cleans and sanitizes public comfort rooms under his area in
accordance with standard cleaning procedures.
4. Replenishes guest supplies in public comfort rooms, including
paper towels, toilet tissues, soap, etc.
5. Cleans and sanitizes all areas assigned to him following standard
cleaning procedures.
6. Performs other job as follows:
 Vacuums/shampoos carpets and upholstered furniture
 Sweeps/scrubs/polishes floors and walls
 Polishes/dusts off all fixtures
 Cleans ceilings, exhaust and glass panels
 Collects and disposes garbage and litters;
 Changes/cleans ashtrays
 Disinfects toilet bowls, urinals, etc.
7. Reports all noted damages and out-of-order facilities in his area of
responsibility, takes note of defective cleaning equipment, busted
bowls, clogged floor drain, ceiling leaks, defective locks, etc.

May 2018 Issued by:
Housekeeping NC II
Arnel C. Himzon
Revision # 01
8. Conducts fumigation in the absence of a pest control technician.
9. Reports guest complaints to his supervisor as well as suspicious
objects or persons.
10. Turns-over to superior all lost-and-found articles.
11. Prepares daily accomplishment report and submits them to
supervisor.
12. Performs other related duties as may be assigned by superior.
c. Powder Girl
The powder girl is responsible for the cleaning, care and maintenance of
ladies comfort rooms and locker rooms.

1. Maintains a par stock of cleaning supplies and makes requisition to
replenish stocks.
2. Regularly cleans ladies comfort rooms and locker rooms following
standard cleaning procedures. She:
 Disinfects toilet bowls
 Scrubs, cleans, wipes dry floor and wall tiles
 Polishes chrome and metal fixtures like faucets
 Fumigates the area as needed
 Disposes garbage, washes and dries garbage bins
3. Replenishes toilet amenities like toilet paper, soap, paper towels, etc.
4. Checks the condition of fixtures and toilet facilities, checks for
leaking faucets, defective tiles, etc. and reports any defect to her
Supervisor.
5. Retouches the cleaning of comfort rooms from time to time.
6. Regularly checks trash and empties garbage bins from time to time.
7. Assists in other cleaning or housekeeping job when not loaded.
8. Assists in the issuance of linens if she has available time.
d. Gardener and Ground Maintenance Crew
The one responsible for maintaining the grounds including plants and
landscape.

1. Performs daily sweeping and cleaning of grounds following standard
cleaning procedures.
2. Maintains supplies for plants and grounds maintenance and makes
requisition to replenish stocks.
3. Looks after the care of plants, prunes leaves, applies fertilizer, weeds
out dried leaves, does other related gardening jobs.
4. Maintains the landscape and insures that everything is in order.
5. Performs cultivation of plants through planting and other techniques;
scouts for new ornamental plants.

May 2018 Issued by:
Housekeeping NC II
Arnel C. Himzon
Revision # 01
6. Performs side duties like maintenance of cleanliness of the pool area,
fountains, façade, gardens, motor pool and other related areas.
e. Pest Control Technician
The basic function of a pest control technician is to attend to the

prevention and control of pests through preventive and corrective
measures.

1. Checks areas where pests and insects proliferate and performs the
necessary fumigation.
2. Looks for patches or holes and other entry points of insects and takes
corrective action.
3. Maintains stocks for pest control and looks after their safekeeping
and reasonable use.
4. Checks for possible sources of the proliferation of pests and insects,
makes report and recommendations to remedy the situation.
5. Performs fumigation in accordance with prescribed procedures.

May 2018 Issued by:
Housekeeping NC II
Arnel C. Himzon
Revision # 01
SELF-CHECK NO. 5.1-1
QUESTIONS
INSTRUCTION: Choose from the box the personnel responsible for the
following duties.
Head Houseman Houseman Powder Girl Gardener

Pest Control Technician
_______________1. Attends to the upkeep and maintenance of cleanliness
and orderliness in the public areas.
_______________2. Checks areas where pests and insects proliferate and
performs the necessary fumigation.
_______________3. Evaluates the performance of subordinates and
conducts appraisal interview.
_______________4. Is responsible for the cleaning, care and maintenance of
ladies comfort rooms and locker rooms.
_______________5. Checks location, condition and arrangement of fixtures
in his area of responsibility; sees to it that they are clean
and properly installed.
_______________6. Conducts regular inspection of the different public
areas; checks the quality of cleaning and maintenance
and ensures that all areas are free of safety hazards.
_______________7. Performs fumigation in accordance with prescribed
procedures.
_______________8. Maintains the landscape and insures that everything is
in order.
_______________9. Reports to management all unusual incidents and
accidents in the public areas, paying attention to safety
hazards and items needing corrective action.
_______________10. Cleans and sanitizes public comfort rooms under his
area in accordance with standard cleaning procedures.

May 2018 Issued by:
Housekeeping NC II
Arnel C. Himzon
Revision # 01
ANSWER KEY NO. 5.1-1
1. Houseman
2. Pest Control Technician
3. Head Houseman
4. Powder Girl
5. Houseman
6. Head Houseman
7. Pest Control Technician
8. Gardener
9. Head Houseman
10. Houseman

May 2018 Issued by:
Housekeeping NC II
Arnel C. Himzon
Revision # 01
INFORMATION SHEET NO. 5.1-2
COMMON EQUIPMENT AND CLEANING CHEMICALS AND

AGENTS AND THEIR USAGE IN ACCORDANCE WITH
MANUFACTURER’S INSTRUCTION

1. Identify the proper cleaning equipments to be used in performing their
duties.
2. Identify the different cleaning chemicals to be used
In cleaning public areas, there are appropriate cleaning equipment,

materials and to be used.
The succeeding lesson will discuss these equipments and cleaning

chemicals and their usage in accordance with manufacturer’s instructions.
CLEANING EQUIPMENT AND SUPPLIES
Good housekeeping in public areas, be it a hotel or building requires very

thorough cleaning. With clean and sanitized environment, house guests
and occupants are protected from possible diseases.
With this, the establishment must be equipped with proper cleaning and
sanitizing equipment, tools and supplies as follows:
A. FLOOR CLEANING EQUIPMENT
Cleaning Equipment Usage and Maintenance

It is used to eliminate loose soil and dust
particles from carpet surfaces, upholstered
furniture and even hard surfaces.
Dust bags must be emptied daily.
After using, roll back the wire neatly on the

back of the vacuum cleaner. Place it on one
VACUUM CLEANER end of the trolley.

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Housekeeping NC II
Arnel C. Himzon
Revision # 01
To be used in scrubbing, stripping and
polishing hard floor surfaces and also vinyl,
wood parquet, etc.
Use appropriate pad for scrubbing, stripping

and polishing. Give the wax on the floor
enough time to dry.
FLOOR POLISHER
This is used to pick-up dirt and particles

from the carpet.
Press the handle and push towards the dirt

to vacuum.
CARPET SWEEPER
This called an “all purpose vacuum” as it is

used for both dry and wet surfaces and also
for absorbing water in flooded or wet surface.
HYDRO-VACUUM
CLEANER
This extractor is used when the carpet is

heavily soiled. It penetrates into the inner
surface of the carpet and removes embedded
soil or dirt.
Simply twist handgrips and move the

machine gently from one cornet to the other.
CARPET EXTRACTOR
To be used for drying carpet after extraction.

It expedites drying by about 50%.
CARPET DRYER

May 2018 Issued by:
Housekeeping NC II
Arnel C. Himzon
Revision # 01
B. FLOOR CLEANING TOOLS
For mopping, floor stripping and waxing.
FLOOR MOP
Used to wring and flush our excess water in

the mop during damp mopping.
MOP WRINGER
This is needed to remove excessive water from

the surface and corners. It also speeds up
the drying process.
Make sure that rubber strips are supple.

Have it replaced the moment it turns hard
FLOOR/WINDOW and brittle.
SQUEEGEE
Soft broom is for fine and flat surfaces like

vinyl and wood. Stick broom is ideal for
rough surfaces.
SOFT BROOM AND STICK

BROOM
To be used to dust mop the floor during

follow up cleaning.
DUST MOP

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Arnel C. Himzon
Revision # 01
Warning sign to alert people that the floor is
wet and slippery and they should not step on
it. It is a tool for the prevention of slips and
injuries.
CAUTION SIGN
C. OTHER CLEANINGTOOLS AND MATERIALS
Carrier of amenities and cleaning supplies

during room make up.
ROOMBOY’S CART
Container for cleaning chemicals and tools.
CADDY BOX
Should not be used for painted surfaces,
mirrors and glass panels, nor with scouring
powder.
Always make sure the pads are wet before

using them.
Wash and rinse after each use. Also rinse at

SCOURING PADS the end of each day to insure that there is no
soap left on the pads.
This is used for dusting wooden furniture.
Make sure the cloths are clean; otherwise

the dust cloth will merely rub the dust unto
the surface being dusted
DUSTING CLOTHS

May 2018 Issued by:
Housekeeping NC II
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Revision # 01
It is used for drying bathroom walls and
floor tiles after they are cleaned.
Make sure the cloths are dry.
CLEANING TOWELS If the walls and tiles are not wiped dry, water
marks will develop.
Use cloths that are made for fiber to be able

to absorb the water left behind during the
cleaning process.
POLISHING CLOTHS
Make sure that the brush is not left

immersed on the cleaning water for a long
time.
HAND BRUSHES
Use dusters for dusting furniture and

fixtures.
DUSTERS
It is used for cleaning toilet bowls.
Toilet brush should be kept after use in the

storeroom either in a holder or in a plastic
bag hanging on one end of the trolley. Never
leave the brush with other cleaning
equipment elsewhere as they contain a lot of
dirt and bacteria that can contaminate other
TOILET BOWL BRUSH cleaning materials.

May 2018 Issued by:
Housekeeping NC II
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Revision # 01
Use this broom to remove cobwebs in the
ceiling.
Clean the bristle of the broom after use and

at the end of each shift.
CEILING BROOMS
For cleaning in between surfaces of tiles.
Brush the cleavages in between tiles using

this tool, then sweep away the dust.
GROUTING BRUSH
To be applied in hinges of doors so as to

prevent squeaking sounds from the door.
Use sparingly. Once there is no squeaky

sound, wipe excessive oil away as it can spill
on floor or carpet and cause stain.
OILERS
To be used for picking up dirt and cigarette
butts found on ashtrays.
This is used to protect the hands from

getting into direct contact with the dirt that
maybe a source of bacterial contamination
TONGS and disease.
To be used for cleaning fine surfaces.
Wash and rinse after use; give special rinse

at the end of the day to make sure that there
is no soap left in the pads.
SPONGES

May 2018 Issued by:
Housekeeping NC II
Arnel C. Himzon
Revision # 01
For scrapping embedded dirt and candles
that stick to floors.
PUTTY KNIFE/SCRAPPERS
To prevent an accident, try to reach high

areas to be cleaned using this stair.
Then fold and return to its storage after use.
PORTABLE STAIRS
Used for fumigation so as to eliminate pests
and mosquitoes.
Spray the area while windows and doors are

close. Leave it closed for at least 15 minutes
then open to allow vapors and bad smell to
evaporate. Then remove dead mosquitoes.
Wipe smooth surface after spraying to

remove any oily film that settle on them.
INSECT SPRAYER Cover your nose so as not to inhale
chemical.
Protection of cleaners against contamination

during the cleaning process.
HAND GLOVES
Serves as eye protection when handling

dangerous chemicals while cleaning.
GOGGLES

May 2018 Issued by:
Housekeeping NC II
Arnel C. Himzon
Revision # 01
The receptacle is for the disposal of trash.
The plastic liner helps to capture soil

moisture, as well as germs and fungi that
would have embedded into the lining of the
trash can. If these are not eliminated, they
can cause foul smell, aside from harboring
TRASH RECEPTACLES more bacteria.
WITH PLASTIC LINERS
D. CLEANING CHEMICALS
Floor Cleaning Chemicals

For stripping or removing embedded dirt or
Stripping Chemical
wax.
To seal floors, covers holes and to prepare
Sealing Chemical
the floor for finish.
This is a buffable wax used for resilient
floors like vinyl, linoleum, and rubber tile. It
Emulsion Wax
can also be used for concrete floors and
marble.
This is a kerosene-based wax that is used for
Solvent Wax
wooden floors.
To be used for polishing stone floors, wood
Paste Wax
and resilient floors.
Carpet Shampoo For shampooing carpet.
Carpet Stain Remover Used to stains or spots on carpets.
For buffing so that the gloss of the floor will
Buffing Solution
be maintained.
Used along with the extractor when
Extracting Solution
extracting carpets.
Use this chemical to remove grease, oil, dirt,
Degreaser carbon, ink, mildews, soils and waxes on
floors.
Chemicals for Cleaning Furniture, Fixture, Other Areas
To polish wood surface, leather and
Wood Polish imitation-leather surfaces. Spray it
sparingly and evenly on the surface.
They are used to disinfect toilet bowls,
urinals, sink and other areas that are most
vulnerable to bacterial contamination.
Disinfectants like Lysol,
Dilution will depend on the degree of
used with sprayer
disinfection. The average is one cup of Lysol
to 1 gallon of water.

May 2018 Issued by:
Housekeeping NC II
Arnel C. Himzon
Revision # 01
Pure Lysol maybe applied to urinals and
toilet bowls since these areas already contain
water. Use brush to clean and disinfect
bowls and urinals then rinse afterwards. For
other surfaces, apply with a cloth or mop,
wipe the surface, then rinse and dry.
When using Lysol in atomizer can, apply the

chemical directly to the surface, wipe with
damp cloth or wet brush, then rinse and dry.
To be used for polishing brush copper and
metal surfaces.
Metal Polish Apply small amount on a cleaning towel and

rub metal surfaces until the tarnish will
disappear. Rinse immediately and remove
left-over polish with hot water.
To be sprayed in the room in order to remove
Air Freshener
foul odor. Use sparingly.
This strong chemical shall be used only for
removing cement or plastic remains from
floors. It is not advisable in cleaning toilet
bowls since it is very strong and it can
damage the tiles.
Never mix with other chemicals.
Hands should not get into direct contact

Muriatic Acid
with the acid as this can cause skin
irritation. If the remains are thick, leave
solution on the area for a few minutes or
longer. Then remove the remains with a
scrapper or a hard brush. Repeat the
process until all cement or plasters are
removed. Rinse thoroughly with water since
any acid that remains on the surface may
cause damage.
Use this chemical to remover lacquer or
paint from hard surfaces.
Apply with a cleaning towel or scouring pad

Lacquer or Paint Thinner
until the leftovers are removed. Then pat dry
and polish the surface. Since solution is
highly concentrated, light spraying is
sufficient to be able to economize.

May 2018 Issued by:
Housekeeping NC II
Arnel C. Himzon
Revision # 01
QUESTIONS
Instruction: Identify the following cleaning equipment and materials.
Write your answer on the space provided.
_______________1. It is used to wring and flush out excess water in the mop
during damp mopping.
_______________2. This is used to pick-up dirt and particles from the
carpet.
_______________3. This chemical is to be used for polishing stone floors,
wood and resilient floor.
_______________4. It serves as eye protection when handling dangerous
chemicals while cleaning.
_______________5. To be sprayed in the room to remove foul odor in
guestrooms.
_______________6. The carrier of amenities and cleaning supplies during
room make up.
_______________7. This is called an “all purpose vacuum cleaner.
_______________8. This equipment is to be used for drying carpet after
extraction.
_______________9. This cleaning tool is used to clean in between surfaces of
tiles.
_______________10. This cloth is used to polish metal surfaces like bathroom
fixtures.
_______________11. It is used to protect cleaners against contamination
during the cleaning process.
_______________12. This chemical is used for buffing so that the gloss of the
floor will be maintained.
_______________13. A buffable wax used for resilient floors.
_______________14. This equipment is to be used when the carpet is heavily
soiled.
_______________15. This is a container for cleaning chemicals and tools.

May 2018 Issued by:
Housekeeping NC II
Arnel C. Himzon
Revision # 01
1. Mop wringer
2. Carpet sweeper
3. Paste wax
4. Goggles
5. Air freshener
6. Roomboy’s cart
7. Hydro-vacuum cleaner
8. Carpet dryer
9. Grouting brush
10. Polishing cloth
11. Hand gloves
12. Buffing solution
13. Emulsion wax
14. Carpet extractor
15. Caddy box

May 2018 Issued by:
Housekeeping NC II
Arnel C. Himzon
Revision # 01
Occupational Health and Safety Requirements, and Common


1. Explain the Occupational Health and Safety requirements to be observed
in performing their duty.
2. Enumerate the duties and responsibilities of employer and employee in
OH&S.
3. Name proper protective clothing and materials used for housekeeping.
Housekeepers are also vulnerable to accidents and to injury because of the

nature of their job. Security and safety of every worker is always a priority
in every establishment. The succeeding lesson discusses the Occupational
Health and Safety requirements to be observed, as well the appropriate
protective clothing and materials to be used in performing their task as part
of the housekeeping department.
Occupational Health and Safety Requirements
Employees are required to dust, vacuum, make beds, scrub bathrooms,

clean mirrors, distribute amenities, take out the trash, and more.1 These
may sound like undemanding, everyday activities, but when employees must
perform each of them dozens of times a day, subject to room-cleaning
quotas and under various physical and psychological stressors, they can
add up to a serious risk to health and safety.
These risks to health and safety of every employee can be prevented by

designing and implementing proper occupational health and safety practices
in the workplace.
Purposes:
a. to secure a working environment for hotel housekeepers that is healthy
and meaningful, and affords full safety from harmful physical and mental
impacts.
b. to ensure sound conditions of employment and equality of treatment at
work,
c. to facilitate adaptations of the individual employee’s working situation in
relation to his or her capabilities and circumstances of life,

May 2018 Issued by:
Housekeeping NC II
Arnel C. Himzon
Revision # 01
d. to provide a basis whereby the employer and the employees may
themselves safeguard and develop their working environment in
cooperation with the employers’ and employees’ organizations,
e. to foster inclusive working conditions freely
f. to prevent and correct physical, emotional and mental stresses that are
commonly associate with housekeeping work.
Employer Responsibilities
Employer OHS responsibilities may include:

 Providing safety training and clear safety rules
 Encouraging a Workplace OHS Committee
 Maintaining an injury register
 Adhering to all workplace agreements that include reference to OHS
matters, issues, protection, training, qualified personnel etc.
Employee Responsibilities
 Working in a way that ensures personal safety,a nd the safety of
others
 Using safety equipment strictly in accordance with manufacturer’s
instructions
 Using all personal protective equipment and clothing
 Following all occupational health and safety regulations
 Reporting accidents, injuries or illness
 Reporting any equipment in need of repair
OHS workplace obligations imposed on staff include:
Here are some of the OH&S practices to be observed in cleaning public

areas:
1. Before the start of work

a. encourage housekeeper to wear comfortable shoes.
b. have housekeepers warm up their bodies.

Back Arms and Shoulders
Gentle Bends Gentle Swings

May 2018 Issued by:
Housekeeping NC II
Arnel C. Himzon
Revision # 01
2. At anytime,
a. encourage housekeepers to report any unusual aches or pain.
b. encourage housekeepers to communicate ways they have found
to make the job easier.
3. For pushing supplies carts:
a. implement an equipment maintenance program as it reduces
effort to move carts and demonstrates care for employees.
b. if necessary, modify carts to have larger, harder wheels to
reduce overall daily fatigue since larger and harder wheels will
require less force to push.
c. store heaviest or more used
items in between chest and
hips.
d. push cart using both hands.
e. empty trash from cart as often
as possible.
f. replenish supply cart a few times over shift.
g. align cart wheels in the direction of movement.
h. report cart problems to supervisor
4. For vacuum cleaners:
a. purchase light-weight vacuums.
b. look for vacuums with ergonomic handles.
c. consider replacing uprights with canister or backpack vacuums.
d. regularly empty vacuum bag.
e. choose proper height setting for
carpet conditions
f. line up body with path of vacuum
g. alternate vacuuming between the
left and right hands.
5. In cleaning comfort rooms:
a. use toilet and scrub brushes
with long handles.
b. do work at waist level as often
as possible.
c. alternate arms when cleaning surfaces.
d. provide tool handles that are comfortable and improve gripping.
6. In dusting, replace mops and lamb-wool/feather duster with
microfiber products.

May 2018 Issued by:
Housekeeping NC II
Arnel C. Himzon
Revision # 01
Personal Protective Equipment (PPE)
The following are the protective clothing and materials used in

housekeeping:
 Overalls, jackets and aprons (material apron and PVC aprons)
 Thick rubber gloves, PVC gloves, gauntlets
 Cotton glove inserts
 Breathing apparatus
 Waterproof clothing and footwear/rubber boots
 Eye protection, safety glasses
 Enclosed shoes and steel-capped boots
 Safety hats, hard hats, headwear and helmets
 Goggles and face masks
 Uniform
 RCD devices
Where staff are required to work outside in the elements, PPE can include:
 Sun hats/broad brimmed hats
 Sun glasses
 Sun protection
 Rain coats
 Warm clothing

May 2018 Issued by:
Housekeeping NC II
Arnel C. Himzon
Revision # 01
QUESTIONS
A. TRUE OR FALSE. Write T if the statement conforms with the OH&S
practices. Otherwise, write F.
________1. Push cart using both hands to distribute effort across both
sides of the body.
________2. Store heaviest or most used items at the bottom of the cart.
________3. Ladies may wear heeled shoes at work.
________4. Cart problems should be reported to the supervisor
immediately.
________5. It is important for housekeepers warm up their body before
starting to work.
________6. Microfiber products are better replacement to mops and feather
dusters.
________7. Housekeepers are encouraged to keep unusual pains and
aches to themselves to make sure that he/she will not be
relieved from work.
________8. Look for vacuums with ergonomic handle.
________9. Do not share to colleagues ways that you have found to make
job easier.
________10. In vacuuming, choose proper height setting for carpet
condition.
B. Enumeration. Give at least five PPE in housekeeping.
1. _____________________
2. _____________________
3. _____________________
4. _____________________
5. _____________________

May 2018 Issued by:
Housekeeping NC II
Arnel C. Himzon
Revision # 01
A. TRUE OR FALSE
1. T
2. F
3. F
4. T
5. T
6. T
7. F
8. T
9. F
10. T
B. Enumeration
1. Overalls, jackets and aprons (material apron and PVC aprons)

2. Thick rubber gloves, PVC gloves, gauntlets
3. Cotton glove inserts
4. Breathing apparatus
5. Waterproof clothing and footwear/rubber boots
Eye protection, safety glasses
Enclosed shoes and steel-capped boots
Safety hats, hard hats, headwear and helmets
Goggles and face masks
Uniform
RCD devices
Sun hats/broad brimmed hats
Sun glasses
Sun protection
Rain coats
Warm clothing

May 2018 Issued by:
Housekeeping NC II
Arnel C. Himzon
Revision # 01
Checking Safety and Working Conditions of Cleaning

Equipment

1. Discuss the importance of checking the safety and working conditions of
cleaning equipment
2. Demonstrate the standard procedure in checking working conditions in
accordance with manufacturer’s instructions.
The standard practice before using any item of cleaning equipment is to

check to ensure that it is in a clean condition, ready to use with all
necessary attachment, and safe to use.
The succeeding lesson discusses standard procedure in checking safety and

working condition of cleaning equipment in reference to the manufacturer’s
instruction.
Importance of Checks
Checking is important for a number of reasons:

 To avoid mixing of chemicals from equipment to equipment
 To avoid transferring dirt to grime from one surface to another
 To stop transportation of bacteria from one surface to another
 To avoid accident and injury
What do I need to check?
 Equipment does not have any jagged parts, edges that can cause
injury
 Damage to equipment has not affected to its operational safety
 Check and clean the exterior of cleaning equipment
 Ensure equipment points in contact with surfaces clean
 Free of leaks, smells or loose attachments
 Items to be used need to sufficient in number
 Items must be appropriate for task
 Make sure all necessary attachments for equipment are taken with
you
 Used strictly in accordance with manufacturer’s instructions.
 Ensure electrical cord is safe to use
 Ensure battery operated equipment is fully charged
May 2018 Issued by:
Housekeeping NC II
Arnel C. Himzon
Revision # 01
TASK SHEET 5.1-4
Title: Checking the safety and working condition of equipment.
Performance Objective: Given the standard in checking the safety and

working condition of equipments, check the safety
and working condition of vacuum cleaner and floor
polisher then generate an equipment inspection
report.
Supplies/Materials : Equipment Inspection Report
Equipment : Vacuum Cleaner

Floor Polisher
Steps/Procedure:
a. Check the mechanical condition of a vacuum cleaner

1. Visually inspect the vacuum cleaner wheels for debris.
2. Check the vacuum cleaner electrical cord for frays or missing
insulation
3. Check the vacuum cleaner bag for rips and tears
4. Plug the vacuum cleaner cord into an outlet making sure that the
power button is switched off.
5. Switch on the vacuum cleaner and observe for unusual noise or
irregularities.
b. Check the mechanical condition of a floor polisher

1. Examine your scrub brush or polishing pad for cleanliness.
2. Check the floor polisher’s electrical cord for frays or missing
insulation
3. Plug the floor polisher’s cord into an outlet making sure that the
power button is switched off.
4. Switch on the floor polisher’s and observe for unusual noise or
irregularities.
c. Generate and equipment inspection report.
Assessment Method: Observation

May 2018 Issued by:
Housekeeping NC II
Arnel C. Himzon
Revision # 01
Performance Criteria Checklist 5.1-4
CRITERIA YES NO
1. Did you visually inspect the vacuum cleaner wheels for
debris ?
2. Did you check the vacuum cleaner electrical cord for

frays or missing insulation?
3. Did you check the vacuum cleaner bag for rips and
tears?
4. Did you plug the vacuum cleaner cord into an outlet

making sure that the power button is switched off?
5. Did you switch on the vacuum cleaner and observe for

unusual noise or irregularities?
6. Did you examine floor polisher’s scrub brush or

polishing pad for cleanliness?
7. Did you check the floor polisher’s electrical cord for

frays or missing insulation?
8. Did you plug the floor polisher’s cord into an outlet

making sure that the power button is switched off?
9. Did you switch on the floor polisher’s and observe for

unusual noise or irregularities?
10. Did you generate the equipment inspection report?

May 2018 Issued by:
Housekeeping NC II
Arnel C. Himzon
Revision # 01
Learning Outcome 2
APPLY CLEANING TECHNIQUE

Learning Activities Special Instructions
1. Read Information Sheet 5.2-1. on

Types of Surface to be Cleaned
and the Proper Cleaning
Equipment and Chemicals to be Compare answers with Answer Key
Used 5.1-1. You must answer all
questions correctly before proceeding
2. Answer Self-Check 5.1-1 to the next activity.

Common Equipment and
Cleaning Chemicals and Agents
and Their Usage in Accordance
with Manufacturer’s Instruction
4. Answer Self-Check 5.1-2.

5.1-2

Occupational Health and Safety
Requirements, and Common
6. Answer Self-Check 5.1-3

5.1-3

Checking Safety and Working
Conditions of Cleaning Equipment
8. Perform Task Sheet 5.1-4 Task Sheet will help you practice
your skills.
The Performance Criteria checklist
5.1-4 will guide and help you
evaluate your work as you are
practicing your skill.
Evaluate your work using the
criteria. When you are ready, present
your work to your trainer for final
evaluation and recording.
If you have questions about the task,
please ask your trainer.
Information Sheet No. 5.2-1
TYPES OF SURFACE TO BE CLEANED AND THE PROPER

CLEANING EQUIPMENT AND CHEMICALS TO BE USED

1. Identify the cleaning equipment and chemicals to be used based on the
type surface to be cleaned
2. Use appropriate cleaning equipment and chemicals depending on the
type of surface to be cleaned
In cleaning different types of surfaces, proper cleaning equipment should be

used in accordance with standard procedure. The succeeding lesson
discusses the different furniture, fixtures, ceiling and walling materials used
and the appropriate cleaning equipment and chemicals to be used in
cleaning.
Types of Surface to be Cleaned

There are a number of different surfaces to be cleaned in public areas.
Common surfaces to be cleaned within a hospitality organization include,
but not limited to:
 Leather upholstery – chairs and couches

 Fabric upholstery – curtains, chairs, couches
 Glass surfaces – mirrors, windows and glass tables
 Ceilings, walls, surfaces and fittings
 Wet areas – floors
Equipment Required to Clean Leather Upholstery

 Vacuum cleaner
 Bucket
 Soft cloth for cleaning
 Soft bristled toothbrushes
 Soft cloth for buffing or polishing
Cleaning Agents Required to Clean Leather

Due to the nature of leather, more often than not, strong chemicals are not
used.
 Water
 Moisturizing soap
 Rubbing alcohol
 Products recommended by manufacturer
Fabric Upholstered Furniture

Fabric upholstery is used on a large amount of furniture items in hotels as it
allows:
 Greater flexibilities of color, patterns, designs and textures

 Normally less expensive than leather
 Easy to clean
 Has removable covers, which limits impact on operations, whilst still
providing inter-changeable features
Equipment Required to Clean Fabric

 Vacuum cleaner
 Bucket
 Cloths for cleaning and washing away detergent
 Drying machines
 Wet furniture signs
Cleaning Agents Required to Clean Fabric

 Liquid or powder fabric detergent or liquid washing detergent
 Cleaning shampoo
 Stain remover
 Warm water
 Products recommended by a manufacturer
Cleaning Glass Surfaces

Glass is used in many hotels as it is very effective in improving the
aesthetics of an area and giving the appearance of more space. Glasses are
commonly found in:
 Windows
 Mirrors
 Coffee tables
 Showers
Equipment Required to Clean Glass Surfaces
 Scrubber
 Squeegee
 Equipment belt or bucket
 Window cleaning buckets
 Window scrapper
 Extension poles
 Ladder page 140
Cleaning Agents Required to Clean Glass Surfaces

 Commercial window cleaning agents
 Homemade window cleaning agents
Ceiling and Walls

This can include all walls and ceilings:
 Painted
 Wooden
 Wall Paper
 Skirting boards
Surfaces
 All furniture including fridges, tables, cupboards, ledges, bookshelves
and desks
 Lights and lamps
 Decorations and flower vases
 Public bathrooms including vanities, toilets and public showers
 Rubbish bins
 Fixtures refer to items that are attached including heaters, air-
conditioners and lights.
Fittings
 Fittings refer to taps, pipes and electrical aspects of a public space
Equipment Required to Ceilings, Surfaces and Fittings

 Mops
 Brooms and brushes
 Cloths and sponges
 Buckets
 Garbage receptables
 Gloves
 Cleaning warning signs
 Personal protective equipment
 Dust pans
 Vacuum cleaners
 Equipment complimentary items
Wet Area Cleaning

There are many public areas in a hotel that can contain wet areas. These
are floor areas that can be classified as areas that either:
 Commonly have wet surfaces

 Requires water to clean them
The types of surfaces that are usually wet or require water clean them
include:
 Wood
 Carpet
 Marble
 Rubber
 Tiles
 Concrete
 Vinyl
Equipment Required to Conduct Wet Area Cleaning

 Mops
 Brooms and Brushes
 Cloths and Sponges
 Buckets
 Carpet shampoo machines
 Polishers
 Scrubbing machines
 Floor machines

Core 5 - Clean Public Areas

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Sector: TOURISM

Qualification Title: HOUSEKEPPING NC II

Unit of Competency: Clean Public Areas, Facilities and

Module Title: Cleaning Public Areas, Facilities and

Date Developed: Document No.CIT-IT-01

The unit of competency, “Clean Public Areas, Facilities and Equipment”,

The module, Cleaning Public Areas, Facilities and Equipment, contains

In this module, you are required to go through a series of learning activities

 Read information sheets and complete the self-checks. Suggested

 Submit outputs of the Task Sheets to your facilitator for evaluation

A Certificate of Achievement will be awarded to you after passing the

Date Developed: Document No.CIT-IT-01

No. Unit of Competency Module Title Code

Provide housekeeping Providing housekeeping

Clean and prepare Cleaning and preparing

Provide valet/butler Providing valet/butler

Laundry linen and Laundering linen and

Clean public areas, Cleaning public areas,

Deal with/Handle Dealing with/Handle

Date Developed: Document No.CIT-IT-01

UNIT OF COMPETENCY Clean public areas, facilities and

MODULE TITLE Cleaning public areas, facilities and

NOMINAL DURATION: 110 Hours

Upon completion of this module, the trainee/student must be able to:

1. Select and setup equipment and materials

Date Developed: Document No.CIT-IT-01

1. Equipment are selected according to type of cleaning to be done

2. All equipment are checked if clean and in safe working condition

4. Protective clothing are selected and used where necessary.

5. Furniture, fixtures, ceilings and walling materials used are assessed

6. Appropriate cleaning equipment and chemicals are selected in

7. Cleaning technique is applied on furniture and walling materials in

8. Appropriate procedures is applied in accordance with the technique

9. Equipment and chemicals are properly cleaned and stored in

11. The work area is barricaded or warning signs are placed, as

12. Cleaning agents or chemicals are selected and applied on specific

13. Equipment are used safely in accordance with manufacturer's

15. Equipments are cleaned after use in accordance with enterprise

Date Developed: Document No.CIT-IT-01

17. Defects are identified and reported in accordance with establishment

18. Equipments are stored in the designated area and in a condition

Date Developed: Document No.CIT-IT-01

1. Public area maintenance personnel duties and responsibilities

1. Equipment are selected according to type of cleaning to be done

The students/trainees must be provided with the following:

Tools Equipment Materials/ Supplies

Date Developed: Document No.CIT-IT-01

Date Developed: Document No.CIT-IT-01

1. Assessing furniture, fixtures, ceilings and walling materials used

1. Furniture, fixtures, ceilings and walling materials used are

2. Appropriate cleaning equipment and chemicals are selected in

3. Cleaning technique is applied on furniture and walling materials

4. Appropriate procedures is applied in accordance with the

5. Equipment and chemicals are properly cleaned and stored in

The students/trainees must be provided with the following:

Tools Equipment Materials/ Supplies

Date Developed: Document No.CIT-IT-01

1. Identifying possible inconveniences and hazards at work area.

The students/trainees must be provided with the following:

Tools Equipment Materials/ Supplies

Date Developed: Document No.CIT-IT-01

Date Developed: Document No.CIT-IT-01

1. Procedure in wiping down and cleaning of cleaning equipment,

1. Equipments are cleaned after use in accordance with enterprise