ALEXANDER&COMPANY

EMPLOYEE BENEFIT ADVISORS

PAST PRESENT FUTURE

 The Past

MULTI-VENDOR SALES ENVIRONMENT.

NO FORMAL PROCESS.
 ALEXANDER&COMPANY
EMPLOYEE BENEFIT ADVISORS

Mission: To promote basic financial planning through employee benefits.

Vision: We accomplish this by creating environments where people
are comfortable and find it easy to make their best decisions.
The CORE FOUR
(Basics of Healthy Financial Planning)

1. Medical
2. Income Protection
3. Life Insurance
4. Save
 1. The benefits and user experience are designed in the best interests of the employees and school system,
not other agents, brokers, or insurance companies.

2. The benefits have been screened through a fair and transparent process and provide the best overall
value with respect to quality and price.

3. Advisor compensation is disclosed and provides valuable resources and services for employees and
administrators.

4. The enrollment process is comfortable, modern, relevant, conducive to learning, and free from pressure.
5. Employees are properly protected according to basic financial planning principles.
6. Employees are satisfied with the benefit plans and their overall experience.
7. Benefits are managed with the least administrative burden.
 The Present

MULTIPLE RESOURCES & ENROLLMENT OPTIONS.

BETTER,RICHER PLAN DESIGNS.
HIGH CAPACITY HR TECHNOLOGY.
 OVERALL ALEXANDER&COMPANY
PARTICIPATION EMPLOYEE BENEFIT ADVISORS

2,100 75,000 Employees

STD 32% 34%

LTD 35% 57%

VTL 57% 56%

DENTAL 63% 58%

VISION 53% 41%

 SCHOOL

SCHOOL

Board Paid Life 1,100 Employees 2,100 Employees 14,000 Employees

Not Offered $15,000 $15,000

 SCHOOL

SCHOOL

DENTAL 1,100 Employees 2,100 Employees 14,000 Employees

HIGH LOW HIGH LOW HIGH LOW

Employee $47.68 $39.68 $28.98 $21.40 $43.70 $16.70

Family $144.59 $120.30 $73.83 $52.54 $133.28 $53.48

Cumulative Dental
Account Surplus
(2008 to 2017)

$377,000
(from Simple® Reporting)
 2010 - 2016
1,065 New Hires
• 5 Elected Whole Life
• 0 Elected A Critical Illness Policy

TECHNOLOGY
BENEFIT SUPPORT CENTER

USER EXPERIENCE

2017-2018
• 87 Adults Permanent Life Insurance Policies
• 97 Child Permanent Life Insurance Policies
• 60 Elected A Critical Illness Policies
 2017 Benefit Support Center
(Formerly Benefit Call Center)

472 50 110
Total Calls
(77 More than 2016)
Total Hours
(6.34 Minutes Average Call)
Seconds
(Average Speed of Answer)
Explainer Videos
 Simplifiers
(Simple and Easy to Use Decision Support Tools)
SHBPVideoGuide.com
The Future
 Summer-Fall 2018
1. InfinityHR User Interface Advancement Part 2:
Benefit screens and Administrative Wizards

2. Evidence of insurability widget by Unum

3. Implement a fully outsourced and

independent COBRA solution
Easily Change Beneficiaries

Return

Please make the appropriate adjustment to Beneficiaries

Save and Continue

Voluntary Employee Life
Voluntary Employee Life
$100,000

Beneficiaries:

Spouse Sample Primary 100 %

Child Sample Secondary 50 %

Baby Sample Secondary 50 %

InfinityHR® Advancement Part 2
Return

FSA
HSA Family

I wish to Contribute

Save and Continue

InfinityHR® Administrative Advancement
EVIDENCE OF INSURABILITY WIDGET
(Faster Underwriting. Paperless. More Security)
Implement A Fully Outsourced
& Independent COBRA Solution

COBRA ADMIN
Winter-Fall 2019
1. InfinityHR User Interface Advancement Part 3:
More benefit screens, engagement, decision support

2. Integrated new hire onboarding process

3. Integration of new hires to IHR to payroll

4. Implement paperless & electronic qualifying events

5. Benefit Support Center chat feature

 InfinityHR® Decision Support Part 3 (New!)

Based on your needs we recommend the

following benefits Pay Period Cost Totals
Pre Tax: $125.10 Post Tax: $17.39 Total: $142.49
Continue with Selected

Return Walk through each Benefit

Return
Current Recommended Customize
Medical - PPO Medical - HSA Medical
Demographic Information:
Family - $95.15 Family - $79.85 Waive - $ 0.00
Age: 51
Gender: Female Dental
Dental - DHMO Dental - DHMO
Marital Status: Married
Employee + Spouse $ 25.00 Family - $30.00 Waive - $ 0.00
Dependents: 2

Please provide additional

Please
information
provideon
additional
this change
information on this change
Income: $50,000
Location: Phoenix, AZ 85018
Vision - Vision Vision - Vision Vision

Employee + Spouse $ 13.00 Family - $15.25 Waive - $ 0.00

Save and Continue Save and Continue Employee Voluntary Life Voluntary Emplloyee Life Employee Voluntary Life
Did you know? Birth/Adoption
What is the reason for this change? What is the reason
Child for this change?$100,000 - $8.99
$50,000of- $5.99 Birth/Adoption of Child
Waive - $ 0.00
75% of employees with you
same information purchased
What date did this change occur? What 1/1/2017
date
Voluntarydid thisLife
Spouse change occur? Spouse Voluntary Life 1/1/2017 Voluntary Spouse Life
$100,000 in Life Insurance

50% of employees with you Waive - $0.00 $50,000 - $5.75 Waive - $ 0.00

When should this change become effective?

same information Enrolled in
an HSA
There are multiple effective 95%
dates:
of employees with
children enrolled in
1/1/2017this change become effective?
When should 1/1/2017
Child Voluntary Life
Child Voluntary Life Child Voluntary Life
There are multiple effective dates:
Waive - $0.00 $10,000 - $2.65 Waive - $ 0.00

Voluntary Child life

Notes: Notes:
 InfinityHR® Decision Support Part 3 (New!)

Benefit Support

1 2 3 4 5 6 7

Tell us about your Benefit Needs

Return Return How often do you or you family visit a Doctor each year?
Continue 1-3
4-6
7-10
Demographic Information:
11 +
Age: 51
Do you have Preseciptions filled on a regular basis?
Gender: Female
Please provide additional
Please
informationprovideon
Marital Status: Married
additional
this
Yes change
No information on this change

Dependents: 2 How much do you spend on average each year in Medical expenses?

Save and Continue Income:

Save and Continue
$50,000 $100 - $500
What is the reason for this change?Phoenix, AZ 85018
Location: What is theofreason
Birth/Adoption Child
$600for- this
$1000change? Birth/Adoption of Child
$1100 - $1500
What date did this change occur? 1/1/2017
What date did this change occur? 1/1/2017
$1500 +

When should this change become effective? 1/1/2017

When shouldDothis
youchange become
have and 1/1/2017year such as marriage or birth of child?
effective?planned in the coming
life changes
There are multiple effective dates: Yes effective
There are multiple No dates:

Notes: Notes:
InfinityHR® Advancement Part 3

Return

Return

Please provide additional information on this change

$0.00

Save and Continue

What is the reason for this change? Birth/Adoption of Child

What date did this change occur? 1/1/2017

When should this change become effective? 1/1/2017

There are multiple effective dates:

Notes:

Save and Continue

Integrated New Hire Onboarding Process

Welcome aboard, Ray!

Tuesday June 19, 2018 200 Pine Avenue

Albany, GA 31701
Integrated New Hire Onboarding Process

Ray Charles
Implement Paperless & Electronic
Qualifying Events
Return

Please provide additional information on this change

Save and Continue

What is the reason for this change? Birth/Adoption of Child

What date did this change occur? 1/1/2017

When should this change become effective? 1/1/2017

There are multiple effective dates:

Notes:
 Chat
(Supported through our in-house Benefit Support Center)
 ALEXANDER&COMPANY
EMPLOYEE BENEFIT ADVISORS

Mission: To promote basic financial planning through employee benefits.

Vision: We accomplish this by creating environments where people
are comfortable and find it easy to make their best decisions.