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MANAGEMENT PROFILE
General Management ~ Dis tribution Center Operations ~ Regional
Dis tribution
Leverage management best practices to orchestrate successful turnarounds, transform operations, and
revitalize organizational performance.
Excel in aligning diverse project workstreams, setting clear goals, objectives, and action plans, and
overcoming obstacles.
Participative manager skilled in engaging teams, fostering collaborations, and driving for results in
diverse environments including retail, manufacturing, union, and nonunion.
Available for relocation.
Core Competencies:
Process & Procedure Development Global Logistics Network Design
International Transportation Management Operations Management
Project Management Cost & Benefit Analysis
Inventory & Cost Control Budgeting / P&L Management
Freight Management Process & Productivity Improvement
Customer Service & Satisfaction Team Building & Leadership
Training, Development & Mentoring Cross-functional Collaborations
PROFESSIONAL EXPERIENCE
PETSMART – Newnan, GA and Brockport, NY 2005 – PRESENT
Project Manager, Supply Chain 2009 – Present
Promoted to manage projects designed to enhance supply chain operations, cost, and customer service. Report
directly to Vice President of Distribution and Transportation.
Established standard job roles, responsibilities, performance standards, and metrics for Distribution
Center Department Managers and Supervisors by leading committee of supervisors and managers
selected from all PetSmart Distribution Centers to identify and clarify roles and responsibilities and
implement associated training.
Identified operational and strategic benefits of optimizing cycle count process by spearheading
comprehensive review and analysis of existing cycle count methodology, process, and practices. Process
improvement is slated for 2011 implementation.
Delivered $550K cost avoidance with 1.1M reduction in year-over-year fish loss within the Company (Fish
Departments and Stores) by leading project to compile and publish Fish Operations Manual, standardize all
tasks, establish consistent metrics and reporting, and improve processes.
Additional experience as Retail Operations Manager with The Eagle’s Eye, Operations Manager with CVS/Mark
Steven, and Distribution Center Manager with Thomas & Betts Corporation.