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ATTENTION – AUDIO Options
Option 1: Voice Streaming Audio Broadcast
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• Questions can be asked via WebEx Chat box
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• Today’s Webcast: Back–to–Back Sales Orders
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Oracle Advisor Webcast
Back–to–Back Sales Orders
Suhasini Rayadurgam, Steve Cooper, Vishnu Vemulapalli,
Beth Crepeau

Aug 16, 2017

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Safe Harbor Statement
The following is intended to outline our general product direction. It is intended for
information purposes only, and may not be incorporated into any contract. It is not a
commitment to deliver any material, code, or functionality, and should not be relied upon
in making purchasing decisions. The development, release, and timing of any features or
functionality described for Oracle’s products remains at the sole discretion of Oracle.

Copyright © 2017, Oracle and/or its affiliates. All rights reserved. | 7

Oracle Advisor Webcast
Back–to–Back Sales Orders
Suhasini Rayadurgam, Steve Cooper, Vishnu Vemulapalli,
Beth Crepeau

Aug 16, 2017

Copyright © 2017, Oracle and/or its affiliates. All rights reserved. | 8

Objectives
Understand Back-to-Back Sales Order Process

Setup in EBS

Review Demonstration

Familiarize with available diagnostics and troubleshooting steps

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Agenda

Back-to-Back Sales order Process (Procure to Order)

Setup

Demonstration

Diagnostics & Troubleshooting

References

Copyright © 2017, Oracle and/or its affiliates. All rights reserved. | 10

Back to Back Sales Order Process (Procure-To-Order)
Introduction
• You do not typically stock
• You do not manufacture either
• You would purchase the item specifically for the order , optionally combine
with other items and ship them to customer.

Copyright © 2017, Oracle and/or its affiliates. All rights reserved. |

Back to Back Sales Order Process (Procure to Order)
Flow (OM – PO – INV – WSH)

Copyright © 2017, Oracle and/or its affiliates. All rights reserved. |

Back to Back Sales Order Process
Flow (OM – PO – INV – WSH)
Create Sales Order
Order line Workflow Status
Supply Eligible
Progress Order

External Req Requested Reservation Supply Source

Run Autocreate Requisitions

External Req Open External Requisition

Run Requisition Import
PO Open Purchase Order
Autocreate PO
Awaiting PO Receipt
PO Received

Awaiting Shipping Inventory

Pick Release & Confirm

Ship Confirm / ITS Awaiting Fulfillment

Copyright © 2017, Oracle and/or its affiliates. All rights reserved. |

**Setup
Item Attributes
Attribute Name Value (ATO Model) Value (B2B)
Customer Orderable Yes Yes
Purchasable Yes Yes
Build in WIP Yes No
Make / Buy Make Buy
Assemble-to-order Yes Yes

Copyright © 2017, Oracle and/or its affiliates. All rights reserved. |

Sales Order Process
How-To
• Seeded Line Flow Generic is used to progress the lines. There is a new result of “BUY” that initiates the
Autocreate Purchase Requisition process.
– This process can be run either as a concurrent request scheduled in the background or by using
progress order.
• Requisition Import creates the PO which uses Sourcing Rules if defined to source the item. These reqs
have a source type of CTO.
– This process can be run either as a concurrent request scheduled in the background or by using
progress order.
• Drop ship differs from B2B because B2B is actually received back into the warehouse rather than
shipped to the customer directly from supplier.
• New Supply Type for reservation is External Reservation.
• Both internal sales orders and external sales orders can be B2B orders

Copyright © 2017, Oracle and/or its affiliates. All rights reserved. |

Sales Order Process

• When changes are made to the sales order lines, the following happens to notify
purchasing:
– If the sales order line is cancelled or the quantity is reduced, then the reservation is
reduced and a notification is automatically sent to the buyer explaining that there is
now a PO outstanding for a higher quantity than what is needed for the sales order.
The buyer can then decide whether to cancel the PO line, or to buy the product
anyway and put it into inventory.
– If the schedule date on the sales order line is changed, again a notification is sent to
the buyer, who can then decide to either change the date on the PO or cancel it or do
nothing. If the buyer decides to cancel the PO, then a new requisition will be created
the next time AutoCreate Requisition is run.

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12.2 OM New Functionality (12.2.3 and higher)

• New OM System Parameter - Honor ATO Item Setup at Warehouse Level

This provides additional scope to follow multiple fulfillment processes like
Back to Back flow, Manufacturing flow, and Shipping from stock using a
single item, with different setup in different warehouses.

For further information - Oracle Order Management Release Notes for

Release 12.2.3 (Doc ID 1603239.1)

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Demonstration

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Diagnostics & Troubleshooting
• To debug the issue capture the debug log for the AutoCreate Requisition
by enabling OM Debug Level = 5.
• Capture the sales order data using
• EBS Order Management Sales Order Analyzer (Doc ID 2038363.1) or
• HTMomse12.sql or
• Concurrent request “Diagnostic OM Order Information”
• RCV analyzer : EBS Procurement Receiving Analyzer (Doc ID 2012304.1)
or RCV11i – Receiving side

Copyright © 2017, Oracle and/or its affiliates. All rights reserved. | 19

File versions
• Reservation maintenance :
File versions – INV_MAINTAIN_RESERVATIONS_PUB / INVPMRVB.pls

To check file version –

SELECT text FROM dba_source
WHERE name = 'INV_MAINTAIN_RESERVATIONS_PUB'
AND line < 3;

Copyright © 2017, Oracle and/or its affiliates. All rights reserved. | 20

Frequently seen issues
• Note 1547557.1 - Datafix: Internal Sales Order Has Status "External Req
Open
• Note 1538512.1 - R12 Upgraded Back to Back (B2B) Sales Orders Stuck at
PO_CREATED Status

Copyright © 2017, Oracle and/or its affiliates. All rights reserved. | 21

Limitations
• Note 1597836.1 - Hard Reservation Of Serial Numbers While Receiving
Back To Back Internal Sales Orders
• Enhancement to OM (Open):
– Need Ability to delay the purchase requisition creation ENH: 13956782
– Enhanced change management ENH: 4157416

Copyright © 2017, Oracle and/or its affiliates. All rights reserved. | 22

References
• Note 1597836.1 - Hard Reservation Of Serial Numbers While Receiving Back To Back Internal Sales
Orders
• Note 2103684.1 - How to Create and Ship a Sales Order in an ATO (Assemble to Order) environment
(WIP job tied to Sales Order) [Video] ?
• Back-to-Back Sales Order Cycle In Order Management (Doc ID 751325.1)
• Back-to-Back Orders in Oracle Order Management (Doc ID 396951.1)
• How To Find The Relation Between Sales Order Line And Purchase Order Line Form Back To Back Order
(Doc ID 1274338.1)
• What OE Header or OE Lines Table Column Links Back To A Purchase REQ for Back To Back Orders? (Doc
ID 734460.1)
• Today’s Presentation - Note 2145799.1 - How to Create and Ship a Sales Order Using a B2B (Back to
Back) Process With a Purchase Order to Fulfill Sales Order [Video] ?

Copyright © 2017, Oracle and/or its affiliates. All rights reserved. | 23

Summary
What we covered today

How to use back-to-back process

Demonstration

Troubleshooting steps and diagnostics

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Q&A
• To ask a question on the phone
line, select *1 on your phone.
• To ask a question online, use the
Q&A area at the top.
• Your question will be read aloud in
the order received.
• Question can also be asked on the
My Oracle Support Communities

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Top Articles and Community Links

Document for this webcast: Doc ID
2145799.1 - Back–to–Back Sales Orders

Oracle Inventory, Product Information

Management and Warehouse Management
Teams Informational Webcasts (Doc ID
1290983.1)

Oracle Advisor Webcast Schedule/Archive

[ID 740966.1]

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Session Related Community Links

Questions? For follow up questions on

topics covered in this webcast connect
via this Logistics Community thread:
https://community.oracle.com/thread/4059796

This thread will include a copy of the

presentation and the MOS document
with the webcast recording

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Oracle Advisor Webcast Series
Locating Current Schedule & Archived Recordings

Review the current schedule

and archived recording for your
product from Doc 740966.1

Select Manufacturing

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Oracle Advisor Webcast Program
Locating Current Schedule & Archived Recordings

Access the Logistics Webcasts directly via
<1455888.1> and drill down to your area
of interest

Recording can be played back within the

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Recordings available within 48 hours

Use ‘Questions?’ Link to ask webcast

related questions and ‘.pdf’ link to access
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Logistics Community thread:
https://community.oracle.com/community/suppor
t/oracle_e-business_suite/logistics

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Q&A
• To ask a question on the phone
line, select *1 on your phone.
• To ask a question online, use the
Q&A area at the top.
• Your question will be read aloud in
the order received.
• Question can also be asked on the
My Oracle Support Communities

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THANK YOU

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Copyright © 2017, Oracle and/or its affiliates. All rights reserved. | 32
Stay Connected
<Your Product Line> Support Social Media Channels
My Oracle Support Logistics Community:
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Inventory Blog
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Facebook
https://www.facebook.com/Oracle>

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