Office Performance Commitment and Review (OPCR)

I, ATTY. EMMANUEL EMILIO P. VERGARA, OIC-CHIEF, BUSINESS PERMITS AND LICENSING OFFICE, CALOOCAN CITY LGU, commit to deliver and agree to be rated on the
attainment of the following targets in accordance with the indicated measures for the period January to June, 2018

ATTY. EMMANUEL EMILIO P. VERGARA

APPROVED BY: CHIEF, BPLO
DATE

Engr. OLIVER R. HERNANDEZ

City Administrator

5– Outstanding
4 – Very Satisfactory
3 – Satisfactory
2 - Unsatisfactory
1 - Poor

Success Indicators Division/

individuals RATING
MFO Allotted Budget Actual Accomplishments / Remarks
(Targets + Measures) Accountable Expenses
Q E T A
January to June 2018

SO I - TO PROMOTE THE GENERAL WELFARE AND DEVELOPMENT OF CONSTITUENTS

Florante
Citizen's Guide to
Production and distribution of 2,100 100,000.00 Enriquez,Ma.
Business leaflets by the end of June 2018. Ethel Christine S.
Registration
Din

SO II - STRICTLY ENFORCE ALL LAWS AND ORDINANCES

 Atty. Emmanuel
100% compliance in the submission of Emilio P. Vergara
Reports Quarterly Progress Reports 5 days from
and Ma. Ethel
receipt of a notice from the said agency. Christine S. Din

SO III - TO MAXIMIZE THE GENERATION OF REVENUES AND UTILIZATION OF RESOURCES

Assessment of 375 apprehended

Assessment of establishments for the 1st Semester 2018
apprehended BPLO Assessors
establishments within 5 minutes from receipt of every
inspection slip.

SO IV - TO PROVIDE PROMPT AND ADEQUATE DELIVERY OF BASIC SERVICES

100% compliance to the directives of the

Administrative
administrative orders and memorandum Atty. Emmanuel
Orders and circulars issued by national agencies Emilio P. Vergara
Memorandum
regarding new rules/guidelines until the and all staff
Circulars end of June 2018.

100% attendance in relevant seminars

Seminars and and trainings conducted by both local and 300,000.00
trainings national agencies from January to June
2018.
SO V - TO BUILD PARTNERSHIP WITH LOCAL AND FOREIGN ORGANIZATIONS TO ENSURE EFFICIENT, EFFECTIVE DELIVERY OF SERVICES

Meetings with the Have at least one meeting with taxpayers Atty. Emmanuel
Business regarding issues and concerns until June 300,000.00 Emilio P. Vergara
Community 2018. and all staff

CORE FUNCTIONS

Process 6,500 renewal applications for the

1st and 2nd Quarters of the Year and
Business Permits estimated 800 business new applications Atty. Emmanuel
and Licensing for the same quarters within 4 days for Emilio P. Vergara
Process new application and 2 days for renewal and all Staff
applications from receipt of every
application.

As a team, act on 70 complaints filed Atty. Emmanuel

Complaints before this office within 3 days from 100,000.00 Emilio P. Vergara
receipt of every complaint until the end of and Field
June 2018. Inspectors
 Conduct ocular inspection of 100
establishments such us retirement
Ocular Inspection application, new business application and 1,000,000.00 Field Inspectors
other related concerns within 5 days from
receipt of every application until the end
of June 2018.

Issue 220 certification to both taxpayers

Issuance of and concerned national agencies within Ma.Ethel
Certificate 10 minutes from receipt of every request Christine S. Din
until the end of June 2018.

Issue 3,650 Occupational Permits to

Issuance of
applicants within 20 minutes from receipt Marichu Tan
Occupational of every application with complete
Permit
requirements until the end of June 2018.

Prepare and serve 350 notices such as

Notice of Assessment, Notice of
Delinquency, Notice of Deficiency and Last
and Final Demand to be sent out to Carmenlina
Espiritu, Ma.Ethel
Notices to corresponding taxpayers within 10 1,000,000.00
Taxpayers minutes from receipt of every assessment Christine S. Din
and Field
in the part of preparing notices and within
3 days in the part of service of notices Inspectors
from receipt of every mission order until
the end of June 2018.

Atty. Emmanuel
Increased Revenue Increase revenue income by 5% by the Emilio P. Vergara
Income end of the June 2018.
and all Staff
 Office Performance Commitment and Review (OPCR)

I, ATTY. EMMANUEL EMILIO P. VERGARA, OIC-CHIEF, BUSINESS PERMITS AND LICENSING OFFICE, CALOOCAN CITY LGU, commit to deliver and agree to be rated on the
attainment of the following targets in accordance with the indicated measures for the period July to December, 2017.

ATTY. EMMANUEL EMILIO P. VERGARA

APPROVED BY: CHIEF, BPLO
DATE

Engr. OLIVER R. HERNANDEZ

City Administrator

5– Outstanding
4 – Very Satisfactory
3 – Satisfactory
2 - Unsatisfactory
1 - Poor

Success Indicators Division/

individuals RATING
MFO Allotted Budget Actual Accomplishments / Remarks
(Targets + Measures) Accountable Expenses
Q E T A
July to December 2017

SO I - TO PROMOTE THE GENERAL WELFARE AND DEVELOPMENT OF CONSTITUENTS

Florante
Citizen's Guide to Produced 2,000 Citizen's Guide
Production and distribution of 1,500 100,000.00 Enriquez,Ma. 4 4 4 4
Business leaflets by the end of December 2017. Ethel Christine S. to Business Registration
Registration Leaflets on December 2017.
Din

SO II - STRICTLY ENFORCE ALL LAWS AND ORDINANCES

 Atty. Emmanuel Submitted Quarterly Progress
100% compliance in the submission of Emilio P. Vergara Reports within 3 days from
Reports Quarterly Progress Reports 5 days from 5 5 5 5
and Ma. Ethel receipt of a notice from the
receipt of a notice from the said agency. Christine S. Din DILG.

SO III - TO MAXIMIZE THE GENERATION OF REVENUES AND UTILIZATION OF RESOURCES

As a team, ssessed 300

Assessment of 200 apprehended
Assessment of establishments for the 2nd Semester 2017 apprehended establishments
apprehended BPLO Assessors for the 2nd Semester 2017 4 4 4 4
establishments within 10 minutes from receipt of every within 3 minutes from receipt
inspection slip.
of every inspection slip.

SO IV - TO PROVIDE PROMPT AND ADEQUATE DELIVERY OF BASIC SERVICES

100% compliance to the directives of the Complied with all the directives
Administrative of every administrative orders
administrative orders and memorandum Atty. Emmanuel
Orders and circulars issued by national agencies Emilio P. Vergara and memorandum circulars 5 5 5 5
Memorandum issued by the national agencies
regarding new rules/guidelines until the and all staff
Circulars end of December 2017. regarding new rules/guidelines
from July to December 2017.

100% attendance in relevant seminars

Seminars and and trainings conducted by both local and Attended all relevant seminars
300,000.00 and trainings from July to 5 5 5 5
trainings national agencies from Jnauary to
December 2017. December 2017.
SO V - TO BUILD PARTNERSHIP WITH LOCAL AND FOREIGN ORGANIZATIONS TO ENSURE EFFICIENT, EFFECTIVE DELIVERY OF SERVICES

Meetings with the Have at least one meeting with taxpayers Atty. Emmanuel (1)Conducted a meeting with
300,000.00 the trucking and cargo services 4 4 4 4
Business regarding issues and concerns until Emilio P. Vergara
Community December 2017. and all staff located at Dagat-Dagatan Ave.,
Caloocan City on July 2017.

CORE FUNCTIONS

Process 50 renewal applications for the

Processed 178 renewal
3rd and 4th Quarters of the Year and
Business Permits estimated 250 business new applications Atty. Emmanuel Applications and 1,315
Business New Applications 4 4 4 4
and Licensing for the same quarters within 4 days for Emilio P. Vergara
Process new application and 2 days for renewal and all Staff within 2 minutes from receipt
of every application with
applications from receipt of every
application. complete requirements.

As the response team, acted on

As a team, act on 50 complaints filed Atty. Emmanuel
before this office within 3 days from Emilio P. Vergara 111 complaints for the 2nd
Complaints 100,000.00 Semester 2017 within 2 days 4 4 4 4
receipt of every complaint until the end of and Field
December 2017. Inspectors from receipt of every
complaint.

Conduct ocular inspection of 85
establishments such us retirement
Ocular Inspection application, new business application and
other related concerns within 5 days from
receipt of every application until the end
of December 2017.
As the inspection team,
inspected 306 establishments
with retirement application,
1,000,000.00 Field Inspectors new business application and 4 4 4 4
other related concerns within 2
days from receipt of every
application.

Issued 338 certifications to

Issue 250 certification to both taxpayers taxpayers and concerned
Issuance of and concerned national agencies within Ma.Ethel national agencies within 5 4 4 4 4
Certificate 10 minutes from receipt of every request Christine S. Din minutes from receipt of every
until the end of December 2017. request until the end of
December 2017.

Issue 1,500 Occupational Permits to Issued Occupational Permits to

Issuance of applicants within 20 minutes from receipt 2,779 applicants within 10
Marichu Tan and 4 4 4 4
Occupational of every application with complete Melanie Santos minutes from receipt of every
Permit requirements until the end of December application with complete
2017. requirements.

Prepare and serve 200 notices such as

Notice of Assessment, Notice of Prepared and served 300 Notices
Delinquency, Notice of Deficiency and Last such as Notice of Assessment,
and Final Demand to be sent out to Carmenlina
Espiritu, Ma.Ethel Notice of Delinquency, Notice of
Notices to corresponding taxpayers within 10 1,000,000.00 Deficiency and Last and Final
4 4 4 4
Taxpayers minutes from receipt of every assessment Christine S. Din Demand to be sent to
and Field apprehended establishments
in the part of preparing notices and within
3 days in the part of service of notices Inspectors within 5 minutes from receipt of
from receipt of every mission order until every assessment.
the end of December 2017.

Atty. Emmanuel Compared to January-June

Increased Revenue Increase revenue income by 5% by the Emilio P. Vergara 2016, there is 36.52 % increase 5 5 5 5
Income end of the December 2017.
and all Staff in the collection of the office.
 Average Rating
Category MFO Rating
Strategic Objective 6 4.50
Core Functions 7 4.14
Support Functions
Total Overall Rating 4.32
Final Average Rating 4.32
Adjectival Rating Very Satisfactory

Reviewed By: Date Assessed by: Date Final Rating by:

Ms. AURORA C. CIEGO Engr. OLIVER R. HERNANDEZ Hon. OSCAR G. MALAPITAN

City Planning and Development City Administrator City Mayor
Coordinator
Head, PMT Secretariat Chairperson, Performance Management Team CCG-SPMS Champion
 Final Rating by: Date

Hon. OSCAR G. MALAPITAN

City Mayor
CCG-SPMS Champion
 Average Rating
Category MFO Rating
Strategic Objective
Core Functions
Support Functions
Total Overall Rating
Final Average Rating
Adjectival Rating

Reviewed By: Date Assessed by: Date Final Rating by:

Ms. AURORA C. CIEGO Engr. OLIVER R. HERNANDEZ Hon. OSCAR G. MALAPITAN

City Planning and Development City Administrator City Mayor
Coordinator
Head, PMT Secretariat Chairperson, Performance Management Team CCG-SPMS Champion
 Final Rating by: Date

Hon. OSCAR G. MALAPITAN

City Mayor
CCG-SPMS Champion