WONG CHING YAN, CHLOE

COMMUNITY OUTREACH/ CUSTOMER

SERVICES/DIGITAL MARKETING/SOCIAL
MEDIA/ CONTENT DEVELOPMENT/ANCHOR

ABOUT ME

A Well-adapt extrovert to liaise between partners, clients and

CONTACT customer and cross-functional teams

Strong capability in cultivating accounts and managing

852-54265703 partner and client relationships
chloeeewong@gmail.com
Efficient seeker in fast-paced working environment, looking
Skype: chloeeewong for dynamic challenges at work
LinkedIn: Chloe Wong
(chloe-wong-b95676a1)
EXPERIENCE

EDUCATION
JUMPSTART MEDIA. MAR 2017 - PRESENT
Content Development Specialist
Hong Kong Baptist
Develop a social media strategy 
University
Manage Readership growth and international
BA English Language and
distribution
Literature 
Spearheaded creative initiatives
2012 - 2016
Oversee partnership, audience engagement 

St Paul's School (Lam Tin)

2006-2012
BEFAST MEDIA AUG 2016 - APR 2017
Anchor/Marketing Specialist
Community outreach - Interview keynote speakers
Create branding and marketing collaterals 

SKILLS
ROYAL INSTITUTION OF CHARTERED SURVEYORS (RICS)
Leadership JULY 2015 - JULY 2016
Communication Corporate Affairs Assistant
Social Media Prepare press releases, eDMs and promotional materials
Content Curation Handle members' email and telecom enquiries 
Public Speaking Manage CRM system and data migration
Customer Service

EVENT INVOLVED
Web Summit 2017
RISE Hong Kong 2017
GMIC Bangalore 2016
Slush Singapore 2016
Tech In Asia 2016
StartmeupHK Festival
(InvestHK) 2016 & 2017
Startup Launchpad (Global
Sources) 2016 & 2017
HKTDC Electronics and ICT
Fair Startup Zone
2016 & 2017
INTERESTS
HOBBIES
Dancing
Traveling
Creative Writing
Blogging/Vlogging
Reading (Dystopian novels)
INTERNSHIP
THE UNDERGROUND MUSIC LTD FEB 2015 - MARCH 2016
Customer Service Intern
Interacted with customers via phone, email, chat, or
social media
Responded to customer queries with relevant
information
Addressed questions and complaints regarding concerts
and competitions
CIDO MAREKT RESEARCH LTD JULY 2013 - SEPT 2013
Intern
Conduct onsite and telecom customer satisfaction
surveys with clients 
Monitored CRM system and generate weekly reports
Assisted Customer Service team with daily tasks
AIESEC - EXPLORE RUSSIA JULY 2013 - SEPT 2013
Intern
Organized Global Village 
Represented Hong Kong and delivered speech in
AIESEC annual conference 
Attended Russian National Youth Forum "Seliger 2013"

SKILLS

LANGUAGE PROFESSIONAL SKILLS TECHNICAL SKILLS

English Fluent Communication MS Suite

Cantonese Native Content  Photoshop
Mandarin Fluent Customer Serves Final Cut Pro
Marketing Illustrator

OTHERS

IELTS (The International English Language Testing System) score: 7.5 

HKBU Exchange Scholarship 2015
CCDC Dance Center Youth Scholarship (2012-2016)
Studiodanz 15 Anniversary Dance Showcase  2018
Vice President (Internal Affairs) - St Paul's School (Lam Tin) Student Association (2014)