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0 Introduction
Owner/Business
Manager
Secretary &
Head of Staff
One of the key strengths of the company is that they keep a close connection with
all of their customers. Besides talking about work related matters on the phone, they also have
small talks in between making their customers not only business partners but also acquaintances.
Another strength credited is their employees. They are responsible, amiable, and loyal. When I
started my on-the-job training in VBA, it was evident that the employees are time-oriented. They
finish their task before the deadline. They remind each other of the things needed to be done by
using a checklist for themselves and another review done by their supervisor. Whenever I had any
questions regarding my work, I can easily approach any of them and receive a reply. Most of their
employees stay with the company for several years. Their longest staying employee has worked
for the company for 22 years and counting. This clearly shows that the company has a good
6.0 Conclusion