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Product: 1010Data

Vendor: 1010Data
Founded: 2000
Headquarters: New York, NY
Ownership: Private
Customers: 250+
Deployment Model: On-premise, Cloud
Intended Users: Small, Medium, Large
Free Trial: No

Trillion Row Spreadsheet functionality that works like


Excel, works with data of unlimited size, flexible data
Good: integration technology.

Only focused on specific industries, but has recently


Bad: begun to expand in others.

1010data's platform is ideal for the companies that like


to work with Excel spreadsheets. Its Trillion Row
Spreadsheet interface works like Excel but has greater
Bottom Line: flexibility and unlimited size.
1010data provide flexible data integration technology,
which means the users need not to worry about time-
consuming data cleaning, relational modeling, or
database design. Users can simply load raw data right
Product Details: into the platform and begin analyzing.

1010Data offers more advanced analytical functions,


such as geographic, multidimensional, regression,
clustering, data mining, and text mining. We also want to
mention that for analysts using the statistical R
functions, 1010data now allows for working with
Features: 1010data features within the R console.

1010data offers solutions to specific industries, such as


retail, healthcare, telecom, and finance. It also sells
Target Market: solutions to the gaming and hospitality industry.

1010data offers both cloud (Analytical-Platform-as-a-


Service) and on-premise deployment. Regardless of
deployment option, users can expect scalability, high
security (including data and regulatory compliance), and
Implementation: ability to recover data in case of a disaster.
Users can contact 1010data via email or phone for
support. Users can also set up an account via 1010data’s
Customer Support: site.

A unique feature of 1010data is its Excel-like interface,


which can be an issue for analysts who favor
visualization tools and don’t want to look at rows and
rows of data. 1010data has recently begun to expand on
visualization features in its last software update. A new
partnership with Tableau should help 1010data in its
focus on having advanced analytical features and
Shortcomings: visualization in one place.

1010Data does not publicly release their pricing


information. Please contact them directly for a price
Pricing quote.

1010data was one of the early leaders of Big Data –


offering a Web-based analytical solution that utilizes Big
Data as early as 2000. Their first major customer was the
New York Stock Exchange (NYSE), which utilizes
hundreds of data sets. 1010data’s specialty is delivering
Big Data solutions in a quick, efficient, and inexpensive
About Vendor: manner.
https://www.betterbuys.com/bi/reviews/1010data-
Full Review business-intelligence/
Actuate BIRT
Actuate
1993
San Mateo, CA
Private
8,000
On-premise, Cloud
All
Yes

Runtime feature that combines BIRT with any


application, reports produced by any user, no need to
input or maintain code.

Need to obtain new license when adding new users or


altering server components, lack of available resources
on software.

BI tool that is based upon open source BIRT and the


Eclipse platform.
BIRT is comprised of two main parts: a report designer
based on Eclipse, and a runtime feature that melds BIRT
reports with any application. Actuate’s BIRT software
aims to change that by designing tools that are meant to
be used by all, from technologically savvy developers to
average end-users.

Actuate offers three kinds of reporting tools, which each


allow developers to integrate data sources and design
their own reports with customizable insights. These
include BIRT Designer, Designer Pro, and Studio.

Actuate works with several different types of industries.


Clietns include the City of Chicago, City of Dallas, and
the British Royal Air Force.

Actuate’s Professional Services team of BIRT consultants


offers a number of engagements that facilitate rapid
deployment and best practices knowledge transfer on
key architectural concepts to ensure end-user adoption
and future growth.
Actuate offers customer support on three main levels: by
offering support plans online that allow users to navigate
through issues on their own, an Open Source Project
Support package that must be subscribed to, and a
number of global support centers.

Licensing seems to be a consistent issue with Actuate.


Some users have described the process as almost
adversarial. A new license is constantly required at every
turn, whether server components are being altered, or
users are being added.

Users can access the free version of the BIRT Desigers


edition, and Acutate offers free trials of its other
products. However, it doesn't publicly release pricing
information so please contact them for a quote.

Headquartered in San Mateo, California, Actuate's most


notable products include BIRT Analytics for predictive
analytics exercises, BIRT Designers, BIRT iHub for
developers, and Customer Communications Suite.
https://www.betterbuys.com/bi/reviews/actuate-
business-intelligence-review/
Alteryx Analytics
Alteryx
2010
Irvine, CA
Private
400+
On-premise, Cloud
All
Yes

Four main levels of product functions: data blending,


predictive analytics, spatial analytics, and sharing
insights.

Difficulty of doing a true left to right join when data


blending, process also requires three steps in SQL, which
is time-consuming.

Alteryx offers the ability to deliver actionable insights by


seamlessly incorporating internal company information,
cloud data, and third party data in a single workflow.
Alteryx’s product functions on four main levels: data
blending, predictive analytics, spatial analytics, and
sharing insights.

Alteryx analytics features tools that allow easy access to


big data analytics and customer analytics, which can
unify information all channels and systems together.
There is also a customer churn analytics feature, which
combines all customer data and allows managers to
forecast the likelihood of their "churn," or their attrition
rate.

Alteryx has a strong presence in the healthcare and


retail spaces. Their clients include Dunkin' Donuts, AAA,
and Best Buy.

Alteryx offers classroom training and virtual training to


empower employees with the tools they need to
successfully implement an analytics and BI solution.
The company has a "Client Services" team that has
expertise on many issues, including: questions/issues
encountered during installation, licensing, module
development questions, technical questions, if the
product not functioning as designed, and API and SDK
developer support.

Some customers have noted the difficulty of doing a true


left to right join when datablending. The user must use a
union tool with the join tool, which sometimes mixes up
the information if it is not summed and grouped
correctly. This process could be solved in one step with
SQL, and takes three in the current Alteryx layout.

Alteryx offers subscriptions for its licenses that must be


paid annually. The pricing covers product updates and
support. The Alteryx Designer costs $5,194 per year,
while the Alteryx Server costs $58,500. The cloud-based
Analytics Gallery costs $1,950 per year.

Alteryx, Inc. is an information technology and services


company that focuses on business intelligence. Their
offerings include Alteryx Designer, Alteryx Server, and
Alteryx Analytics Gallery.
https://www.betterbuys.com/bi/reviews/alteryx-
business-intelligence/
AnswerRocket
AnswerRocket
2013
Atlanta, GA
Private
25-40
Cloud, On-premise
Medium, Large, Enterprise
Yes

Ability to work with large datasets and connect to most


data sources, flexible visualization options with drill-
down capability, self-service functionality with minimal
training required.

Not intended for small businesses, some early users


have reported that the software was buggy at times.

Search-powered analytics platform that uses machine-


learning technology and smart data discovery to enable
users to find answers within their data in seconds.
AnswerRocket is an AI-powered analytics engine that
uses machine learning to provide answers to business
questions in a matter of seconds. It includes a search
box, similar to Google, where users can type or speak
their questions. AnswerRocket then uses AI to
understand the question, retrieve the relevant data,
produce insights, and present the results in an
automatically selected visualization.

AnswerRocket allows companies to create custom


calculations and leverage machine-learning algorithms,
presenting answers to the user in a simple language.
Answers are saved to a user’s dashboard in seconds,
which saves time in compiling dashboards.
AnswerRocket automatically creates a chart that is most
relevant to the question asked.

AnswerRocket targets medium-to-enterprise-level


companies in specific industries, such as consumer
goods, food/beverage, retail, manufacturing,
distribution, wholesale, finance, insurance and
transportation.

Implementation timelines can vary based on the client’s


needs, what condition their data is in and how they
want AnswerRocket deployed (cloud or on-premise).
However, it can range from a few weeks to a few
months. AnswerRocket offers onboard support and
training, and handles migration services on a case-by-
case basis.
AnswerRocket offers a help center that has how-to
information and product release notes. There’s also
information located within the solution, such as “How
do I” suggested questions and tool tips.

As AnswerRocket is intended for medium-to-enterprise-


level companies, it may not be a good fit for small
businesses. Some early users have also reported that the
software was buggy at times.

AnswerRocket is priced based on the type of


implementation, number of users and contract length.
Please contact the company directly for a quote.

AnswerRocket’s leadership came from Radiant Systems,


which was sold to NCR in 2011. The team sought to
create an easy way for business users to be able to
access data directly and answer their own questions
quickly. The AnswerRocket platform went to market in
2015. It has been recognized on several fronts: as a
Gartner Cool Vendor in Analytics, as a Top 10 Technology
Company in Georgia and as a Best Place to Work in
Atlanta.
https://www.betterbuys.com/bi/reviews/answerrocket/
DecisionPoint
Antivia
2007
United Kingdom
Private
Unknown
Cloud, On-premise
All
Yes

Accommodates both small and big data, ability to view


dashboards (even offline), ability to create dashboards
from over 50 components.

User administration when rolling out to larger audiences


could be easier, not enough out-of-the-box dashboard
themes.

DecisionPoint helps business professionals get


immediate answers for important decisions easily and
efficiently.
DecisionPoint operates on three key principles: Connect,
Create and Share. DecisionPoint can connect with
existing data sources and even merge multiple data
sources. Users can also customize their dashboards by
choosing from more than 50 components via a drag-
and-drop interface. In addition, users can share
dashboards via email, on the web or by uploading them
to the DecisionPoint Server.

There are two DecisionPoint products: DecisionPoint


Designer (formerly DecisionPoint for Excel) and
DecisionPoint Server (formerly DecisionPoint
Enterprise). DecisionPoint Designer allows users to
connect to Excel, CSV and Salesforce data of up to
10,000 rows, while DecisionPoint Server accommodates
larger data volumes (big data) and connects to other
data sources.

DecisionPoint is intended for all company sizes, job roles


and industries, including finance, human resources,
sales and marketing, health care, manufacturing and
retail.

Antivia offers QuickStart services to help customers get


up and running and to train them on the solution.
Depending on the size of the project, customers will
usually need between three and 10 days of QuickStart,
which can be delivered remotely through a web meeting
in one-hour blocks or provided onsite.
Antivia offers online training on DesignPoint Designer
that contains three modules, a Getting Started tutorial
and other resources. The DecisionPoint Help Center
includes documentation and how-to videos about basic,
intermediate and advanced features. Users can also log
into the Help Desk for further support.

Some customers have commented that user


administration could be easier when rolling out the
solution to larger audiences. In addition, Antivia allows
clients to customize their dashboards using built-in
themes that function similarly to PowerPoint templates.
Some users have said Antivia doesn’t provide enough
custom dashboard themes out of the box.

Antivia will be changing their pricing structure for


DecisionPoint. Check out their website for more
information or contact them directly for an updated
price quote.

Antivia was founded in 2007. The main focus of its


DecisionPoint software is to help front-line professionals
get quicker access to data to make decisions or answer
questions. Antivia is staffed by a leadership team of
experienced BI professionals. In October 2016, Antivia
was acquired by insightsoftware.com, a corporate
performance management (CPM) software provider.
https://www.betterbuys.com/bi/reviews/decisionpoint/
Birst Enterprise
Birst
2004
San Francisco, CA
Private
1,000+
On-premise, Cloud
Small, medium, large
Yes

Automated Data Refinement feature for extracting data


from any source, self-service analytics through
dashboards, reporting, visual discovery, and mobile
tools, low total cost of ownership.

Social and collaboration features are not offered.

BI software that empowers business users wtih easy-to-


use tools for faster and accurate decision-making.
Birst’s networked analytics approach connects people
and teams throughout a client’s organization via a
shared network of data. It empowers business people
with easy-to-use tools to make fast and confident
decisions on top of centrally governed data, accelerating
the delivery of trusted analytics across the enterprise.

Birst has a wide variety of reporting, data discovery,


visualization and mobile features.

Birst's customers range from GoPro and Kellogs to


Motorola and Unilab. They service small and large
companies alike.

Birst delivers world-class expertise and service to their


customers. The Professional Services team leverages
knowledge and expertise to help customers implement
and integrate the Birst BI solution within their
organization and maximize ROI. Their services
encompass the entire BI lifecycle and span a breadth of
industries and functions.
Birst provides 24/7 technical support, live phone support
during regular business hours, and a support portal. The
support portal allows users to access information on
troubleshooting and other general inquiries.

Social and collaboration remains an area of relative


weakness for Birst. While functionality for diverse
output formats, content search, alerting, and printing is
mature and complete, other areas are developing, such
as support for user ratings of the value of BI content.

Birst does not publicly release their pricing information.


Please contact them directly for a price quote.

Birst, an Infor company, provides an advanced


networked business analytics platform. Organizations
can achieve a new level of trusted insight and decision
making by connecting their data and people via a
network of analytics services. Birst scales from
individuals to the enterprise in a manner that is smart,
connected, and scalable.
https://www.betterbuys.com/bi/reviews/birst-business-
intelligence/
BIME Analytics
BIME
2009
Kansas City, MO
Private
Unknown
Cloud, on-premise
All
Yes

Ability to connect to many data sources, including social


networking sites, geomapping visualization, on-demand
data warehouse.

Does not offer predictive analytics.

Cloud-based data analysis and dashboard platform that


provides simple access to insights through state of the
art visualizations.
BIME empowers customers to connect to all of their
data, via dozens of sources, all in the same place.
Queries can be created and executed easily, and
dashboards are created using BIME’s state of the art
interface function.

Along with a full spread of reporting and analytics


features, BIME offers map visualizations, time sliding
windows, and an in-memory processor (parallel column-
store).

BIME works with startups and Fortune 500s, and


everyone in between. Clients include Greenpeace,
Lenovo, and cars.com

BIME is a very simple tool to implement. Their team has


a knowledge base and public discussion forum that
assist in the process as well.
Customer support is broken down into several
categories, including working with data sources, data
analysis, data visualization, calculation engine,
dashboard, videos, a personal log-in to submit and track
help requests, and more.

One aspect of their product that BIME is working on is


creating new connectors and new data visualizations.
These are developed depending on both the needs of
customers and the evolution of the market, as data
sources continue to diversify their formats.

BIME's base plan is $490 per month (if paid annually); it


covers two studio users, 45+ data connectors, 10
dashboard viewers, unlimited queries and dashboards
and email reports. The Big Data plan is priced at $690 a
month (if paid annually). In addition to the features
covered in the base plan, Big Data covers BigQuery,
Redshift, SAP HANA, MongoDB, Vertica and Vectorwise.

Founded in 2009, BIME powers the first pure cloud BI


platform for the age of Big Data. Dual headquarters are
based in France and the USA.
https://www.betterbuys.com/bi/reviews/bime-analytics/
Bitam Artus
Bitam
2000
Roswell, GA
Private
1,000+
Cloud
Small
Yes

Customizable dashboards wtih over 30 features, alerts if


certain KPIs trigger a need for action, ad-hoc analysis
and dashboards in one platform.

Not well known in the U.S. (small player in the BI


market), difficulty in supporting large number of users.

Bitam provides an easy-to-use and flexible platform for


all business users, regardless of technical knowledge, to
create and run dashboards on their own.
Bitam empowers all business users to create and run
analysis, dashboards, and reports without having to rely
on IT for the information. Bitam’s Artus BI software
combines both ad-hoc analysis and management
dashboard into one platform, so companies will not
need to run more than one software.

Bitam offers ad hoc analysis, issue indicators, and OLAP


features, in addition to authomatic alerts for KPI's, and
customizable dashboards

Bitam works in all industries. Some of their clients are


Coca-Cola, Home Depot, IBM, Microsoft, Pfizer, Schering,
and HP.

Bitam has a consulting program that helps with user


implementation. Potential customers will meet with a
Bitam consultant to develop an implementation strategy
that include all facets of an organization requirements
(number of users, organization objective, types of data
generated, etc).
Bitam offers training in the form of courses and
webinars. Users can choose from either a classroom-
based training or an on-site training. Bitam also provides
customized courses based on the needs of the
organization.

Bitam is a small player in the BI market and is not well


known in the U.S. (most of its customers are in Latin
America and Mexico and are regional distribution
centers of larger companies). There also tend to be
difficulty in supporting large number of users.

Bitam does not publicly release their pricing


information. Please contact them directly for a price
quote.

Bitam is a BI and Enterprise Performance Management


(EPM) software vendor. Its mission is to provide clients
with "the fastest analytical and decision making
capabilities with low investment and risk."
https://www.betterbuys.com/bi/reviews/bitam-
business-intelligence/
Board
Board
1994
Lugano, Switzerland
Private
3,000
Cloud, on-premise
Small, medium, large
No

Combines features of BI and corporate performance


management in one platform, job-centric solutions
available.

No printing option.

Board combines the features of BI and corporate


performance management (CPM) into an all-in-one,
programming-free solution.
Board offers a full complement of Business Intelligence
functions, including reporting, multi-dimensional
analysis, ad hoc querying and dashboarding, combined
with the ability to manage and monitor all performance
planning and control processes, from budgeting to
profitability analysis.

Board's solution has many features including reporting


and analysis, budgeting, planning, and forecasting,
profitability modeling and optimization, simulation and
what-if analysis, scorecarding and strategy management,
andfinancial consolidation.

With multiple locations worldwide, Board has served


over 3,000 companies.

Implementation is completed within three to six weeks,


and some return on investment is generally shown
within one quarter.
Board provides onsite training at its locations, scheduled
three times monthly for a duration of two days per class.
Such classes provide the fundamental knowledge to
design databases, build interactive analytic applications,
load source data, and more.

A few users have expressed that there is no way to print


reports.

Board does not publicly release their pricing


information. Please contact them directly for a price
quote.

Founded in 1994 BOARD International is the provider of


the industry’s only programming-free toolkit for rapid
and cost-effective development of Corporate
Performance Management and Business Intelligence
software applications.
https://www.betterbuys.com/bi/reviews/board-
business-intelligence/
Clear Analytics
Clear Analytics
1992
Jersey City, NJ
Private
100
On-premise
All
Yes

Self-service BI via Excel, unlmited number of users can


access/edit spreadsheet, no data warehouse needed to
"pre-aggregate" data.

Mobile capability only through third-party partners (i.e.


Microsoft Power BI/SharePoint), not ideal for companies
that don't work with Excel.

Clear Analytics expands the capabilities of Excel by


allowing users to receive accurate data on-demand,
while also providing expansive self-service access to BI
insights.
Clear Analytics seamlessly melds with Excel because it is
a gold-level application development partner with
Microsoft. The ease of this combination is evident in
their Data Share function, which allows, unlike regular
Excel, an unlimited number of users to edit and access
data securely without the need to email or share
spreadsheets.

Clear Analytics offers ad hoc analysis, issue indicators,


predictive analysis, and automatically scheduled
reporting, in addition to its Excel-compatability.

Focusing on the banking, real-estate, and insurance


sectors, Clear Analytics has as clients Bank of America,
AIG, and Citibank, among others.

Ana-Data Consulting designs and delivers rapid


customized solutions by leveraging their CLEAR
framework. An in-depth understanding of the financial
industry together with solid understanding of the
technology allows us to provide customized solutions in
any application system.
Clear Analytics offers a Product Help documents section
on their website that helps users self-solve and address
issues they have. They also have an FAQ section that
explains how and why the product is distinct and the
specifics of its capabilities.

Although including a robust offering of BI features, Clear


Analytics is probably not ideal for companies that do not
use Excel or those companies that do not require
additional features through Excel. As a software that
largely relies on Excel, it is not an ideal solution for
businesses that do a lot of their work remotely on
tablets or mobile phones.

Clear Analytics does not publicly release their pricing


information. They provide a form to fill out that asks for
key questions (i.e. number of active and passive
analytics users) before providing prices.

Ana-Data is a technology and software company that


offers both consulting services and the construction of
various software applications. Since 1992, Ana-Data has
focused on creating custom software applications and
user-interface design.
https://www.betterbuys.com/bi/reviews/clear-analytics-
business-intelligence/
Clickbase
Clickbase
1997
Manchester, NH
Private
Unknown
On-premise, Cloud
Small, medium
No

Integrates with financial solutions, customizable


components (Toolkit, Report, Writer, etc), longevity in
the BI market.

No mobile functionality offered.

Good buy for small and medium-sized companies that


have limited resources to spend, and still want to use a
fully-functional BI solution.
ClickBase’s BI solution is designed for integration of data
from multiple sources and formats and presented in a
single source in real time. And it doesn’t require
knowledge of programming to use it.

Some of ClickBase's notable features include ad-hoc


analysis, ad-hoc reporting, OLAP capabilities, and a user-
friendly interface.

A few of Clickbase's retail clients include Enzymedica,


Serigraph, Smashbox Cosemtics, and Carolina Eastern.

Clickbase notes that the implementation process is done


in hours, rather than days or weeks. There are no servers
or hardware to buy, so operating costs can be low.
ClickBase installs a Virtual Warehouse that users can
access at any time and in real time.
ClickBase offers customer support via the Essential
Support Plan. This program covers software
maintenance, such as periodic software upgrades, and
user support (access to ClickBase's Knowledge base and
its Web-based training module).

Clickbase is one of the few vendors that doesn’t offer


mobile functionality – it is unknown whether it will be
offered in the future.

Clickbase does not publicly release their pricing


information. Please contact them directly for a price
quote.

ClickBase's first product was the ClickBase IMAP solution


for aiding companies in making critical business
decisions. ClickBase also partners with these following
companies in providing application solutions:
Accountmate, JDEdwards, Microsoft Dynamics, Oracle
Financials, and Sage, to name a few.
https://www.betterbuys.com/bi/reviews/clickbase-
business-intelligence/
ClicData
ClicData
2008
Scottsdale, AZ
Private
Unknown
Cloud
All
Yes

Free account with the option to upgrade to scalable


pricing plans, automatic dashboard refresh when data
sources are updated, various options to share
dashboards.

Predictive analytics feature isn't offered yet.

BI platform that allows users to connect data from


multiple sources and build intuitive dashboards more
efficiently.
ClicData is a cloud-based business intelligence platform
that connects data from various sources and allows
users to create customized dashboards within minutes.
For many businesses, data is stored and shared in
multiple systems. With ClicData, users can merge all data
into a single data warehouse, create custom dashboards
via a drag-and-drop interface, and then share them.

ClicData cleans and transforms data to make it


consistent. The Normalize and Standardize features
check for correct dates and extra spaces. The solution
also makes sure data values that share the same naming
convention are standardized (for example, state
abbreviations). In addition, there’s a Data Merge feature
that combines data from separate systems into a single
table. The dashboard designer is a drag-and-drop
interface with a variety of visualization tools referred to
as widgets.

ClicData is targeted to all company sizes in most industry


sectors, such as healthcare, media, finance, consulting,
digital marketing and retail. It also offers solutions for
specific job roles, including marketing, finance and
project management.

ClicData offers users a free account. Sign-up takes only


minutes. It also provides consultation and
implementation services, such as helping clients figure
out their business requirements and goals, helping
clients learn how to structure data and build key
performance indicators (KPIs), optimizing ClicData
visualization widgets, and automating data and
dashboards, and one-on-one training about ClicData’s
advanced features.
ClicData has multiple support options that are included
in each pricing tier. Basic and Premium plan users
receive email support. They can also submit tickets and
view webinars. Along with these features, Teams and
Enterprise users receive phone support, screen sharing
and access to Expert Services.

ClicData doesn’t offer predictive or forecasting analytics.


However, this feature is in the vendor’s roadmap for
implementation at a later date. Other features in the
roadmap include a multi-page report designer,
intelligent search, ready-to-use mini data sources and
visualizations, and narratives for dashboards.

ClicData has four pricing tiers: Basic ($19 per month),


Premium ($59 per month), Team ($289 a month) and
Enterprise ($429 a month). All plans have the ability to
share live, dynamic dashboards with an unlimited
audience, and can be used any way the administrator
chooses (i.e., as a Named Viewer, an Editor or an
Administrator). Additional named users can be added to
any plan as needed. Users can also sign up for a free
account and upgrade at any time.

ClicData has a simple vision: that every company should


be able to build and share intuitive dashboards more
efficiently, regardless of the data’s size or source. It
aspires to be a major player in the cloud-based BI
market by providing a simpler analytical tool than its
competitors. The platform was built from three
prototypes between 2008 and 2013 based on years of
research. Its latest iteration, ClicData i4, debuted in
2015.
https://www.betterbuys.com/bi/reviews/clicdata/
datapine
datapine
2012
Berlin, Germany
Private
150+
On-premise, Cloud
All
Yes

Intuitive for any user, from the least experienced


business professional to the most advanced data expert.

Simple flat fees for each package, but additional services


quickly add up.

Multinational data analytics solution that allows anyone


to derive valuable insights from data.
datapine is a business intelligence solution that’s
available around the world. With customers from South
Africa to South Korea, and Canada to Australia, datapine
users enjoy flexible tailored access to data analytics.

The solution has simple drag-and-drop features that


don’t require data science skills. Dynamic dashboards
can be customized to view real-time metrics or periodic
reports, then shared securely with a group of
people. datapine allows customers to embed
dashboards and dynamic charts directly into their
present software solutions. The solution also handles
ongoing data storage tasks to reduce the client’s total
cost of ownership.

datapine is a good fit for businesses of any size in nearly


any part of the world. The solution has simple features
so novice users can explore data, along with more
advanced features so data experts can run SQL queries
and create pivot tables within the solution.

datapine is a cloud-based solution and takes very little


time to set up. Because the vendor handles data
warehousing, clients don’t need to worry about data
preparation before running analysis. For enterprise
clients who wish to host their data in-house, datapine
can connect its analytics solution without moving data
from an existing warehouse.
Standard Customer Support is over email and phone
between 8 am to 10 pm. Standard response time for
email is under 1 hour. The vendor offers optional
support services as well at additional costs.

datapine has a simple flat rate for each pricing plan, but
extra costs for additional users and services quickly add
up. The vendor’s data warehousing services largely make
up for the costs in other areas, but if your business isn’t
taking full advantage of these services, it may not be the
best fit.

Basic: $249/month (€219/month)_x000D_


Professional: $449/month (€399/month)_x000D_
Premium: $799/month (€699/month)_x000D_
Branding & Embedded: $899/month (€799/month)

datapine draws from artificial intelligence using neural


networks and a powerful Software as a Service (SaaS)
platform. Founded in 2012, datapine is now used in 25
countries by 150 businesses and 4,000 users. More than
a million charts have been created and over a billion
queries executed.
https://www.betterbuys.com/bi/reviews/datapine/
Dimensional Insight The Diver Solution
Dimensional Insight
1989
Burlington, MA
Private
2,800
On-premise, Cloud
All
Yes

Data integration capability in a single view, easier data


discovery tools, fast insights.

Not adept in handling and analyzing large amounts of


data, very broad-based software (not ideal for users
looking for niche solutions).

Its Diver Solution” includes time-sensitive data


integration in a single view, helping users deploy role-
based BI throughout their businesses.
Dimensional Insight’s Diver Solution provides the unique
flexibility needed to implement business intelligence on
a role-by-role basis across an organization. Rich data
visualization, significant data integration capabilities, and
a wide variety of data access options empower users of
all skill levels.

Diver Solution provides users with a host of features,


including data governance, data visualization, data
warehousing, report building, and graphical user
interface.

Dimensional Insight has clients in fields like healthcare,


manufacturing, technology, apparel, and publishing. Of
note are the ten hospitals within the St. Luke's Health
System in Kansas City, Missouri which they serve.

Dimensional Insight partners with each of their


customers to ensure rapid implementation of all
business intelligence and information delivery project
initiatives. Their team offers an array of services across
the entire project lifecycle, including needs assessments
and system maintenance.
Dimensional Insight prides itself on the simplicity of the
setup and maintenance of the Diver Solution, and it's
staff is available to support issues that arise. To
supplement this direct support, their software download
and installation kit comes with a set of product manuals
that are routinely updated.

Many users have noted that Dimensional Insight is not


especially adept at analyzing and handling especially
large amounts of information, specially unstructured
data. As a result, users employing Diver for analytics of
huge data sets might run into issues. The Diver Solution
is a very broad-based tool, so users with very specific
needs in certain areas might be better serviced with a
niche vendor.

Dimensional Insight does not publicly release their


pricing information. Please contact them directly for a
price quote.

Founded in 1989 by Frederick Powers and Stanley


Zanarotti, Dimensional Insight is a software company
notable for its BI platform. The Diver Solution has
become particularly significant in the healthcare
industry, and has grown as it rolled out its cloud offering.
https://www.betterbuys.com/bi/reviews/dimensional-
insight-business-intelligence/
Domo
Domo
2010
American Fork, UT
Private
1,000+
Cloud
All
No

Ability to connect data with hundreds of connectors,


ability to access information and report from single
platform, customized solutions.

Expensive for a small business, difficulty in extracting


data, on-premise deployment isn't offered.

Business management platform that empowers all users


to make better business decisions.
Domo provides the “world’s first business management
platform” where users can access and perform analytics
and report from one platform. Similar to other BI
products we’ve reviewed, Domo is designed to be
available for all business users, regardless of technical
expertise, to help them make better business decisions.

The way Domo markets its platform is similar to the


structure of a pyramid – its features are grouped under
these categories: Connect, Prepare, Visualize, Engage
and Optimize.

Domo provides a business management platform for


many different industries, including education,
healthcare, finance, manufacturing, media, tech,
hospitality and retail.

Customers work with an account executive and a


customer service rep. The timeline could average
between one to two months, but can be shorter or
longer based on a customer requirements and
resources. Training is provided by Domo University.
Domo provides a variety of support options for its users.
Customer support is available by phone, live chat and
email Monday to Friday from 7 a.m. to 6 p.m. MST.
Multi-language support is also available. Users can also
access the online Domo community, referred to as Dojo,
where they can access a knowledge base and
communicate with other users.

Some users feel it’s too expensive for a small business.


Users have also reported that extracting data from
Domo tend to be cumbersome. Also, there is no on-
premise deployment option.

Domo's Professional plan, targeted toward smaller


businesses, cost $175 per user per month (annual
billing). It covers unlimited data capacity, 400+ data
source connectors, cloud and on-premise deployment
and email/phone support, to name a few. Companies
interested in the Enterprise plan should contact Domo
directly for a price quote.

Founded in 2010, Domo has an important mission – to


provide a centralized platform that contains all of the
information to help users make important business
decisions faster. It has received $450 million in funding
from investors, including Salesforce, Fidelity
Investments, T.Rowe Price and Founders Fund.
https://www.betterbuys.com/bi/reviews/domo-
business-intelligence/
Dundas BI
Dundas
1992
Toronto, ON
Private
Unknown
Cloud, On-Premise
All
Yes

Combination of BI and analytics in one platform,


accessible anywhere at any time, strong focus on self-
service.

Inability to export multiple PowerPoint slides at once; 3-


D charts and city-level maps aren't included as standard
features; however, they can be imported by public API.

Scalable embedded BI platform that enables any user to


run data and make faster business decisions.
Dundas BI is a next-generation business intelligence
platform that was released in 2014. It combines both
business intelligence and analytics tools into one
platform that can be accessed as a standalone or easily
embedded into other applications.

Dundas BI has released over 100 features in its Version


2.5 release, including the ability to connect to more data
sources, including Big Data sources, improved drag-and-
drop data analytics using drop zones, and automatic
generation of box plots for faster data discovery.

Dundas supports all company sizes and industries.


Similar to Domo and iDashboards, Dundas provides
solutions for industry-specific, role-specific and
technology-specific industries.

Prospective users can participate in a 45-day free trial of


Dundas BI. Dundas then works with the company to
develop an end-to-end BI implementation process, using
its best practices approach. Part of the process includes
conducting research on the client’s needs and
requirements, such as how many users will be
conducting analytics, the goals of using BI and any key
metrics or key performance indicators (KPIs).
Dundas BI’s support center features resources for users
and developers, such as FAQs, troubleshooting guidance,
videos and tutorials, and articles and documentation.
Users can also contact support via phone, email or by
logging an issue request.

Dashboards can be exported to PowerPoint, but users


can’t export multiple slides at once. Also, 3-D charts and
city-level maps aren’t included out of the box; however,
users can import them via the public application
program interface (API).

Dundas offer flexible licensing models that allows clients


to purchase Dundas licenses based on their needs, such
as user required by type, named or concurrent users, or
single- or multi-tenant deployment. Please contact
Dundas directly for a price quote.

Dundas has been a leading provider of business


intelligence and data visualization since 1992. Its
solution started as Dundas Chart, a first-generation
visualization component. It then created a dashboard
platform in 2009 and introduced Dundas BI in 2014.
Dundas’ mission is to help all companies make better
business decisions with faster insight from their data. It
employs a best-practice approach to help businesses
understand their needs and requirements for building a
tailor-made BI solution.
https://www.betterbuys.com/bi/reviews/dundas-bi/
Exago BI
Exago Inc.
2006
Shelton, CT
Private
100+
Cloud, On-Premise
All
Yes

100% web-based with no Plug-ins or downloads


required for users or administrators, a balanced
combination of tabular reports and interactive
dashboards.

Chart/visualization library could be expanded, global


search isn't yet available.

Flexible, white-labelled, easy-to-use embedded BI


solution that allows software companies to give their
clients control over their own data and reporting.
Exago BI is an embedded BI solution for software
companies and their clients/end users to incorporate
analytics and reports into their business applications. It’s
browser-based and doesn’t require downloads for full
functionality. Exago BI is embedded within a company’s
application framework and can be accessed through
REST, SOAP or .NET APIs.

Exago BI has four report designers.TThe reports can be


run on either an ad-hoc basis or set as recurring. Reports
can be created in various formats, such as Excel, PDF,
HTML and CSV. Reports can be output to Excel, PDF,
HTML and CSV and run on either an ad-hoc basis or on a
scheduled recurrence pattern.

While Exago BI is targeted to software companies that


operate in multi-client environments, non-software
companies who use the application internally are also
served so long as they have an application that Exago BI
can be embedded into.

Exago BI can be deployed in the cloud, on-premise, or a


combination of both. The implementation time frame
depends largely on the complexity of the host
environment and goals. Average implementation
timelines range from two to four months. Exago offers a
variety of training opportunities. Monthly web-based
group training sessions are open to both Exago BI clients
and their end users as are the Exago BI Support Labs
which rely on real-world use cases to cover questions
submitted by clients.
The Exago BI Support Center includes a searchable
knowledge base with how-to guides, articles and videos
which is open to all, with no login required for access. A
gated area of the Support Site provides ticket submission
and detailed tracking as well as new release information
and downloads.

Exago BI clients have mentioned that, although new


chart types are added with each release, the
visualization library could still be more comprehensive.
Also, a central or global search feature is not yet
available. However, if a client requires a specific feature,
Exago will work with them to provide it on mutually
beneficial terms.

Exago has an annual subscription fee that covers


unlimited servers, unlimited clients, unlimited number
of users, and support and maintenance. Please contact
the vendor directly for a price quote.

Privately owned and profitable, Exago Inc. has offered its


flagship Exago BI solution to application software and
service providers and their clients since 2006. It now has
a staff of just over 40 employees and serves more than
100 clients across an vast array of industries.
https://www.betterbuys.com/bi/reviews/exago-bi/
GoodData
GoodData
2007
San Francisco, CA
Private
40,000+
Cloud
Small, medium, large
Yes

Shorter implementation process than traditional


vendors, specialized functions for sales, marketing, and
customer service fields, strong security.

Some confusion in building metrics, does not employ


advanced enterprise features.

GoodData is the only vendor that provides Platform-as-


a-Service (PaaS) via its cloud-based Open Analytics
Platform. It also combines IT's need for data governance
and security with the business user's need for self-
service BI.
GoodData follows these five steps in its platform –
collect, store, combine, analyze and visualize. Data can
be transformed from all data sources, regardless of size
and structure, from traditional databases to cloud-based
sources to public data.

GoodData is highlighted by their strong security


features. Authentication features include Security
Assertion Markup Language, Okta, single-sign-on (SSO),
Symantec, and TRUSTe certificates. It is also certified in
Service Organization Control (SOC) 2 Report under SSAE
16 (former SAS 70 Type II).

GoodData works in many industries with clients like


Centrum Holdings, ServiceChannel, Target, and Time
Warner Cable.

As part of their training, GoodData offers a course


dedicated to the implementation process. This course
covers the basics from business analysis to data
modeling and initial import to product configuration.
GoodData provides training via its webinars, demos, self-
paced training videos, and topic-specific videos. It also
offers training at the customer's site. For support,
customers can contact GoodData via email, online, or
over the phone.

Some users have expressed confusion when attempting


to build their own metrics, but noted that customer
service addressed their issues satisfactorily. Others have
noted that the product would be completed if more
enterprise features were added to make it more suitable
for a mid-sized company.

GoodData no longer publicly release their pricing


information. Please contact them directly for a price
quote.

GoodData enables more than 40,000 companies to


store, combine, analyze and visualize data to quickly
answer business-critical questions. GoodData's mission
is to help companies become all data enterprises,
https://www.betterbuys.com/bi/reviews/gooddata-
business-intelligence/
Grow
Grow
2014
Provo, UT
Private
Unknown
Cloud
Small, Medium
No

Intuitive features and the ability for all employees to


access the dashboard as needed.

Some customers may need a simpler configuration to


send daily snapshots or recaps to their email addresses.

A user-friendly, easy-to-build dashboard that visualizes


key metrics to track daily progress for more informed
decisions.
Grow is an innovative business intelligence (BI) solution
that allows companies to easily access and analyze real-
time data. With easy-to-use features, Grow allows small
to mid-sized businesses to unite and blend scattered
data from multiple sources, including spreadsheets,
databases, and SaaS applications (such as Salesforce,
Zendesk, QuickBooks, etc.).

Grow’s dashboards easily centralize, correlate and


visualize your company’s key metrics. Some features
include: real-time data, custom integrations, robust
security, customizable app apprearance and unlimited
real-time updates.

Grow’s intuitive BI solution is aimed toward small to


mid-sized businesses in any industry.

Grow is a cloud-based solution, which makes


deployment quick and simple. After contacting Grow,
you’ll receive an activation email with information to
create an account with a username and password. Once
the account is activated, you can log in and set up a
dashboard using the metrics critical to your company. As
part of implementation, Grow data specialists will
provide training to help solve your unique data
challenges and guide you through creating more
complicated metrics.
Grow has a Help Center with searchable articles, quick
guides, and videos to help customers learn about the BI
solution’s full capabilities. The Grow support team is also
available via phone, email, or online chat.

Some customers have said they’d like to have a simpler


configuration to email themselves a daily snapshot or
recap of the company’s progress.

Grow offers three price packages to choose from: Basic


($199/month), Standard ($799/month) and Premium
($1,999/month). Please note, each package is billed
annually, and has an additional $1,500 onboarding fee.

Grow is proud to be the “simplest way to access your


data and visualize it in real-time.” It’s been featured in
Venture Beat’s 19 startups ready to blast off in 2015,
which categorized promising start-ups with three lists:
consumer-focused startups, enterprise startups and
companies focused on marketing technology.
https://www.betterbuys.com/bi/reviews/grow/
Halo
Halo
2008
San Diego, CA
Private
Unknown
Cloud, On-premise
All
No

Platform-as-a-service option, data is housed in a single


repository, code development and maintenance are
automated.

Need more memory for support of its platform.

Halo provides flexible and scalable deployment options,


including PaaS, offering a lower total cost of ownership
than traditional BI software.
Halo empowers companies with purchasing &
procurement, operational & production, inventory and
sales analysis that yield actionable insights. By
synchronizing purchasing operations, inventory, and
sales and marketing plans, Halo presents users with a
consistent view of their business, providing an essential
tool that enhances reduced costs, optimizes critical
processes and improves customer service.

Features offered by Halo include ad-hoc analysis, issue


indicators, authomatic scheduled reporting, and
customziable dashboards, among many others.

Halo BI is available to clients for their supply chain


analytics including sales, planning and operations
analysis. Industries include distribution, construction,
manufacturing, retail and transportation.

Halo can be implemented as an on-premise, cloud, or


PaaS solution. Regardless of deployment option,
companies should expect implementation to be done in
days rather than weeks or months.
Halo provides a secure support portal for its customers.
Other technical support includes email and phone.

Halo has indicated they’ve planned to increase more


memory for support of its platform.

Halo does not publicly release their pricing information.


Please contact them directly for a price quote.

Halo delivers supply chain intelligence solutions to


hundreds of enterprise customers and service provider
partners in North America, Europe, and the Asia-Pacific.
Our Customer-driven S&OP™ platform radically
simplifies information management and operational
analytics, enabling organizations to build more
competitive supply chains.
https://www.betterbuys.com/bi/reviews/halo-business-
intelligence/
High IQ
High IQ
2013
Littleton, CO
Private
Unknown
On-premise
Small, medium
No

Strong focus on security, offers big data analytics


capability, implementation is done within 30 days.

Intended more for smaller-to-medium-sized businesses,


so larger companies may need to look elsewhere.

High IQ brings a more personalized approach to small


and medium-sized companies who want to be involved
with big data analytics, but lack the resources or
revenue for traditional solutions.
High IQ helps small and medium-sized companies work
with big data. Its services include data warehousing,
cube generation, budget extension, and an in-depth
reporting system.

High IQ has a focus in security features, but also offers


ad hoc analysis, predictive analysis, user friendly
interface, and ad-hoc reporting, among others.

High IQ targets small and medium sized businesses in


specific industries such as restaurant chains, retail
businesses, and small to mid-sized manufacturers.

Implementation typically takes less than a month and


ROI can appear shortly thereafter, depending on how
the data is used and how flexible the company is in the
short term.
High IQ trains all users on its software, and keeps up the
relationship with the customer after the software is
implemented, in case there are additional needs or
additional data sources are added.

As High IQ BI is targeted more towards small and mid-


sized companies, it may not be able to handle the needs
of larger companies. Companies looking for a BI vendor
should keep in mind that this is a fairly new player to the
BI marketplace.

High IQ does not publicly release their pricing


information. Please contact them directly for a price
quote.

High IQ is a new company that aims to make business


intelligence and big data more accessible to smaller
companies. The software was originally designed for
mid-sized companies that wanted more streamlined
reports; however, High IQ discovered it could work in
other areas, such as budgeting.
https://www.betterbuys.com/bi/reviews/high-iq-
business-intelligence/
IBM Cognos
IBM
1911
Armonk, NY
Public
26,000
Cloud, on-premise
All
Yes

Drag-and-drop dashboard creator, contextualized smart


search, usable with multidimensional and relational data
sources.

Difficult to use for those not accustomed to advanced


software, reports can take too long to generate.

IBM Cognos Analytics is a BI tool that can be used to


improve strategic management and monitor financial
performance.
IBM Cognos Analytics software is an online-based
business intelligence platform that offers a complete
array of BI software to address company goals.
Considered one of the leaders in the field of business
intelligence, Cognos Analytics is comprised of over thirty
different products. Cognos’ abilities include
dashboarding, reporting, analytics, scorecarding, and,
notably, data integration.

Some key features include intuitive interface for


authoring content, drag-and-drop dashboard creator via
desktops or mobile devices, contextualized smart search
and automatically recommends best visualizations for
particular data templates.

IBM works with clients in the aerospace, defense, and


banking sectors. Clients include Nike, British Airways,
and Michigan State University.

IBM has a "customer success lifecycle" for Cognos clients


that works with the customer throughout the time they
use the product. The cycle includes several stages,
including a define value stage, implement value, realize
value, and grow value.
IBM has a comprehensive customer support system that
includes training and certification courses, and customer
service available for users of their Business Intelligence
programs, such as Cognos.

Some users have reported that IBM Cognos Analytics is


not always user-friendly and has a steep learning curve.
Data reports also take almost twice as long to compile
with Cognos Analytics as compared to most competitors.

There are several pricing plans, such as Proof of Concept


(six-month trial, contact IBM for a quote), Workgroup
($1,990 per month), Standard ($10,100 per month),
Enterprise ($,950 a month) and Hybrid Entitlement
(contact IBM for quote).

IBM World Trade Corporation, a company of over


380,000 employees globally, is based in Armonk, New
York. It specializes in the creation and marketing of
computer hardware and software around the world. It
also offers general consulting services in areas such as
mainframe computers and nanotechnology.
https://www.betterbuys.com/bi/reviews/ibm-cognos-
business-intelligence/
IBM Watson Analytics
IBM
1911
Armonk, NY
Public
26,000
Cloud
All
Yes

Cognitive analytics tool that's borderline AI.

Source data may be inaccurate, users may make


decisions without fully evaluating the data.

Great for predictive insights based on any kind of


organized data with advanced reporting visuals.
Watson became famous after winning Jeopardy in 2011,
and the machine has built on its intelligence to go as far
as to help doctors diagnose lung cancer. With machine
learning, it’s able to take in enormous amounts of data
and teach itself to answer remarkable questions. Its
natural language processing abilities allow it to make
complex insights.

IBM Watson Analytics has the potential to replace many


data science roles due to its simplicity. For Data
Sourcing, to start making predictions, users must first
give Watson data. To Explore, Watson automatically asks
questions about the loaded data while offering charts to
answer those questions. A diagram gives predictive
strengths and visualizations that are populated based on
the user’s targets. Watson gives users the ability to
organize data that’s been loaded and saved with default
layouts and diverse visuals.

While Watson Analytics is simple enough for any


business user, it’s designed for certain industries such as
banking, insurance, retail, telecommunications,
government, nonprofit, education and chemicals
manufacturing._x000D_
Business roles that best fit Watson Analytics include
marketing, sales, IT, operations, HR and finance.

As a cloud-based solution, implementation of Watson


Analytics only involves registration and uploading data
from a spreadsheet. Other data sources can be
integrated with the solution, such as Twitter._x000D_
The IBM Watson Analytics customer support team can
be reached via live chat Monday through Friday from 8
a.m. to 5 p.m. Customer support will also respond to
electronic support tickets._x000D_ Discussion boards
are available to ask questions and connect with other
users and IBM experts._x000D_ Additional resources
include an expert blog and an assortment of customer
stories, tips, brochures, webinars and videos.

The accuracy of IBM Watson Analytics relies on the


user’s source data. The supercomputer does have a
quality-reporting tool that shows inconsistencies in the
data so users can evaluate the source. When investing in
a self-service tool such as Watson Analytics, there's also
a significant drawback concerning data governance.
Decentralized reporting can mislead organizations when
not properly balanced.

IBM Watson Analytics offer two pricing plans: Plus and


Professional. The Plus plan requires single-user access
and costs $30 per month. Its features include 2 GB of
storage, relational database access, 18 data connectors
and Twitter data access. The Professional plan (priced at
$80 per user per month) accepts multiple users. It
includes 100 GB of storage and access to IBM Cognos
reports.

IBM Watson has a rich history leading up to its use as a


business solution. It started out as a room-sized machine
named after IBM’s founder, Thomas J. Watson.
Gradually, it has proven itself as a reliable predictive
tool, entering many industrial and medical spaces to
answer questions professionals were previously unable
to answer.
https://www.betterbuys.com/bi/reviews/ibm-watson-
analytics/
iDashboards Enterprise Suite
iDashboards
2003
Troy, MI
Private
2,000
Cloud, on-premise
Small, medium, large
Yes

Short implementation process, mobile functionality,


ability to build dashboards with a series of right-click
menus.

Limited source files to pull reports from, no ability to run


report calculations with a click of a button.

With low cost of ownership and straightforward


licensing, iDashboards provides a cost-effective
alternative to complex BI solutions.
iDashboards Enterprise Suite is a unique, dashboard
solution, providing powerful insights in just a few clicks.
With features such as captivating graphics and rapid
dashboard development, users can make data-driven
decisions faster than ever before. Designed with the
developer and end user in mind, iDashboards delivers a
product that is easy to install without programming or
coding.

iDashboard's features includes connectivity to all


relational databases, Excel, Google Analytics, and
Microsoft Analysis Service. Users can also benefit from
unlimited drilldowns, pivots, and real-time analytics.
There is also mobile support via Android, iPad, and
iPhone.

iDashboards is aimed a variety of industries including


financial services, retail, healthcare, and education.
Clients include Aetna, Hilton Worldwide, and Verizon.

iDashboards offers training that is included in the initial


price quote. The training is mainly done at the
customer's site - the times where the monthly training is
done at iDashboards are for companies with a tight
budget and limited implementation needs.
iDashboards provide customer support over the phone,
via email, and/or GoToMeeting. Full customer support is
included in the software with no additional cost.

Users have reported that there is a limit in source files


(10MB) to pull reports from. Also, there is no ability to
run calculations from a report with a click of a button.

iDashboards provides three pricing plans: Personal,


Professional and Enterprise. The Personal plan is free for
single user, the Professional plan costs
$29.95/user/month and the Enterprise plan costs
$39.95/user/month.

Founded in Troy, Michigan, iDashboards has been a


pioneer in the data visualization space since 2003.
Through award winning engineering, and patented
technology, iDashboards is making it easier to
understand your data. iDashboards offers easy-to-build,
dynamic dashboards that create context for any user – in
any organization – so they can draw real meaning from
raw data.
https://www.betterbuys.com/bi/reviews/idashboards-
business-intelligence/
InetSoft Style Intelligence
InetSoft
1996
Piscataway, NJ
Private
5,000
On-premise, Cloud
Small, medium, large
Yes

Usable by everyone in company, regardless of BI


knowledge, drag-and-drop report designer, data
mashups done in real time.

While available for mobile devices, ad-hoc editing is not


currently supported.

InetSoft’s proprietary Data Block technology allows for


data mashups from most data sources in real time.
Inetsoft's data mashups are done in real-time so that
users can access their information as they are available.
Users can customize their dashboards, including a
variety of chart types (i.e. bar charts, custom geographic
mapping, ec), as well as adding new data.

In addition to standard analytical and reporting


functions, InetSoft offers advanced visualizations for
data explorations, scalable production reporting, self-
service functionality, drag-and-drop dashboard and a
report designer.

Clients come to InetSoft from a cross-section of


industries including healthcare, education, and
government. Some customers include Thomson Reuters,
the World Health Organization, Lockheed Martin, and
Blue Cross Blue Shield.

InetSoft provides cost-effective project management


assistance. They provide managers to work in
conjunction with your personnel from the drawing
board to the server room.
InetSoft provides both onsite and remote training. Their
training sessions comes in a variety of packages, such as
Business Intelligence, Report Design, End User
Dashboard and Reporting, and BI Application
Administration.

In August 2014, InetSoft has released capability for


Android and iOS/iPhone users. However, ad hoc editing
features is not currently supported. InetSoft’s future
roadmap includes plans for more Big Data connectors,
especially to social media platforms.

The lowest price that InetSoft offers is $2,800 per year


for a multi-user package. It offers various license models
for clients wishing to deploy either on-premise or in the
cloud. For annual subscriptions, there is a 20% annual
maintenance and support charge that includes one-day
turnaround for tech support and software updates
throughout the year.

InetSoft solutions have been deployed at over 5,000


organizations worldwide, including 25% of Fortune 500
companies, spanning all types of industries.
https://www.betterbuys.com/bi/reviews/inetsoft-
business-intelligence/
Infor10 ION
Infor
2002
New York City, NY
Private
3,000
On-premise, Cloud
All
Yes

Fast OLAP server, Import Master tool with ETL functions,


planning and modeling capabilities offered.

Users accustomed to Geac performance management


tools will struggle adapting to ION, as the software
displays a clear orientation towards MIS products.

Infor10 ION is a comprehensive BI analytics tool that


focuses on turning siloed data sources into synchronized
ones, while also offering industry-specific analytics.
ION is implemented with a multidimensional, online,
analytical processing tool (OLAP). ION also offers a web-
based Application Studio, which provides a front end for
data visualization, including analysis, dashboards, data
entry, and reports.

In addition to traditional features, ION includes a BI


Planning tool, a Consolidation feature, and an analysis
program called DeltaMiner.

Infor is especially prominent in the healthcare space.


They serve Johns Hopkins Medicine and a host of other
medical organizations.

An experienced consulting services team addresses


implementation, using "implementation accelerators": a
set of preconfigured industry solutions based on the
latest version of the Infor application suites that will
deliver leading industry practices and business
processes.
Infor's "Xtreme Support" portal features industry and
use-specific support, both through live contacts over the
phone, and a log-in feature that allows for user searches
and live chats.

ION is known as a “middleware” in the BI industry, and


links together old Infor processes with newer ones.
Users accustomed to Geac performance management
tools will struggle adapting to ION, as the software
displays a clear orientation towards MIS products. Some
users, consequently, may not see ION as the go-to
technology for integrating apps within the Infor base.

Infor does not publicly release their pricing information.


Please contact them directly for a price quote.

An enterprise software company, Infor's primary


shareholder is the private equity firm, Golden Gate
Capital Partners. Their offerings are highlighted by
enterprise resource management (ERM) software and
business intelligence.
https://www.betterbuys.com/bi/reviews/infor10-ion-
business-intelligence/
Information Builders WebFOCUS
Information Builders
1975
New York, NY
Private
30,000
Cloud, on-premise
All
Yes

IT does not have to choose between native and web


apps, ability to customize portal pages, menus, and page
layouts, ability to not run on server power when
processing data.

Runs with a scripting interfaces instead of an IDE, no


ability to publish reports directly to SharePoint.

Information Builders WebFOCUS 8 is a scalable business


intelligence tool that provides quick insights for the
entire company by utilizing in-memory processing and
reducing the complexity of the reporting and analyzing
processes.
Information Builders features a unique graphical user
interface access portal which they tout as being inspired
by the best of several programs. They also offer
technology to run web apps on any tablet or browser.

One of Information Builders' most notable features is its


"non-persistence," or its ability to run without server
power when not accessing or processing data. They also
offer multi-threading on servers.

WebFOCUS has a strong presence in banking and


government. Some clients include the Social Security
Administration and Wayne State College.

Information Builders has an extensive education


program to help acquaint users with the software. They
offer classes both online and in-person at training
centers around the world. They also offer certification
programs for individuals looking to become experts at
WebFOCUS.
Information Builders' customer support network is
highlighted by Focal Point, an online community of
forums and other resources where experts post answers
to common issues and make themselves available to
address user questions.

WebFOCUS’ developer interface has been criticized for


being difficult to deal with, as it runs with a scripting
interface instead of a more user-friendly IDE. Some users
have had issues with publishing reports, as it does not
have an API that can publish directly to SharePoint with
a single sign on.

Information Builders does not publicly release their


pricing information. Please contact them directly for a
price quote.

Information Builders was founded in New York in 1975


as a software company offering a variety of services.
Information Builders became known as a business
intelligence vendor with the development of their first
database system product, FOCUS.
https://www.betterbuys.com/bi/reviews/information-
builders-webfocus-business-intelligence/
IntelliFront BI
ChristianSteven Software
2002
Charlotte, NC
Private
Unknown
Cloud, On-premise
All
Yes

Easily accessible real-time reporting with dynamic


functions for system administrators as well as end-users.

No predictive analytics or profit analysis

Business intelligence focused on delivering users the


right information when they need it.
IntelliFront BI, The Intelligence Frontier, is
ChristianSteven Software’s all-in-one cloud-based portal
that operates as a business’s data gallery. The solution
generates and distributes reports, and is primarily a hub
for self-service business intelligence users to set KPIs,
create dashboards and flexibly share analytical insight.
IntelliFront BI handles Business Process Management
and Document Management as well.

End-users are empowered to build criteria on the


custom reports they need. When conventional reporting
isn’t enough, IntelliFront BI’s dynamic dashboards allow
users to view real-time information. The solution is also
fully compliant for industry standards such as healthcare
and financial services.

IntelliFront BI is a best fit for organizations that have a


need to distribute business intelligence to stakeholders,
customers, suppliers and decision-makers.

IntelliFront BI can either be deployed in the cloud or on-


premise. It currently integrates with the following: SAP
Crystal Reports, Microsoft SQL Server Reporting
Services, Active Directory/LDAP, Microsoft Exchange
Server, Microsoft Office 365, and Power BI._x000D_ The
solution can provide dashboards and KPIs for any ODBC
compliant database including SQL Server and Oracle.
ChristianSteven Software offers data migration services
as well as free data migration training for your staff.
ChristianSteven Software has a Product Support Team
for responding to any issues within 60 minutes of
logging a client’s call. Analysts perform an initial
investigation before replying to customers in order to
resolve issues swiftly and effectively. The vendor also
provides a community forum, remote human support
through a desktop sharing or conferencing service, and
helpful video guides.

IntelliFront BI does not include predictive analytics or


profit analysis. For some clients, these features are
necessary but are not available in this solution.

ChristianSteven Software does not disclose pricing.

Founded in 2002 by Christian Ofori-Boateng and Steven


Amani, the organization began with a rich background
developing report scheduling solutions that connected
to SQL servers and supplemented SAP enterprise
solutions. While these solutions continue to be offered,
the vendor has moved forward with market demands
and now offers IntelliFront BI as an all-in-one option for
those seeking a next generation business intelligence
tool.
https://www.betterbuys.com/bi/reviews/intellifront-bi/
Interactive Edge
Interactive Edge
1996
New York, NY
Private
Unknown
On-premise, Cloud
All
No

Integrates with Microsoft Excel and PowerPoint, three


implementation options available, data analysis in
market trends, retail, and customer behavior.

Not compatible with Macs, mostly intended for sales


and marketing professionals.

Interactive Edge's XP3 Suite is a BI solution package for


sales and marketing teams to create top notch
presentations
Interactive Edge helps professionals analyze data and
present it through a familiar user interface (UI). The
solution is built to integrate with Microsoft products
PowerPoint and Excel for seamless use.

Interactive Edge's product packages allow users to auto-


populate personalized presentations for communicating
data quickly, supplement Excel with less error-prone
operations, allowing for fast data queries through
enhanced analytical capabilities, and manage multiple
data sources with one platform for creating detailed
reports.

Interactive Edge serves sales and marketing


departments within the consumer goods, retail,
automotive, market research, and brokerage industries.
Some of its clients include Mars Chocolate, Frito Lay, and
Samnuel Adams.

Integration options include: 1) Standalone


implementation for accessing data stored conveniently
on employees' computers. 2) Centralized
implementation for integrating with Microsoft Analysis
Services cubes to access cloud hosted data. 3)
Automated implementation for your IT department to
manage data hosting.
Training services can either be offered at Interactive
Edge's headquarters or on-premise at the company's
location. The training program is designed for users to
quickly learn how to navigate the solution with hands-on
techniques. Interactive Edge offers a 9-6pm EST help line
and access to the XP3 Customer Support Site for training
tutorials.

Interactive Edge is purposed for Microsoft platforms and


is not compatible with Macs.

Interactive Edge does not publicly release their pricing


information. Please contact them directly for a price
quote.

Interactive Edge was founded in 1996 and started as


marketing software for aiding sales teams that wished to
utilize computers. Brand consistency, improved
productivity and enhanced efficiency have been
Interactive Edge’s top priorities._x000D_ Its software has
had a hand in many successful and well known product
launches such as Colgate Total Toothpaste and Listerine
Pocket Paks. Since it’s beginnings, Interactive Edge has
become adept at data handling with action-oriented
insights.
https://www.betterbuys.com/bi/reviews/interactive-
edge/
Izenda
Izenda
2007
Atlanta, GA
Private
Unknown
Cloud, On-premise
All
Yes

Izenda is able to seamlessly embed its business


intelligence tools into a company's current applications.

Some customers have mentioned difficulties when


customizing reports and visualizations.

Izenda is a web-based embedded BI solution that can be


deployed as a stand-alone BI portal, or integrated with
SaaS, on-premise or hybrid applications.
Izenda is a web-based embedded business intelligence
(BI) platform that has been purpose-built for OEM use
and embedding by software companies. It gives
software product teams the ability to enhance their
applications with white-labeled self-service analytics in
the form of dynamic reports, dashboards and
visualizations that deliver data-driven insights to users,
while maintaining the look and feel of the existing
application.

Izenda enables you to embed robust self-service BI


functionality into the workflows of your existing business
application. Some key features include: dashboards &
KPIs, reports, visualizations and an administrative UI.

Izenda offers embedded BI solutions to software product


teams at all types of companies.

Izenda is a web-based embedded BI solution, with a four


step process for embedding the platform: 1.) Host
Izenda 2.) Connect to data 3.) Configure 4.) Deploy
Izenda has a number of white papers, case studies,
video tutorials and other resources available for
customers to learn more about the Izenda’s
functionality. The support team is available via phone or
email for questions and concerns.

Some customers have reported having difficulty with


customizing reports and visualizations.

Izenda offers configurable pricing options are based on


the value the platform brings to your application. Please
contact them directly for a quote.

Izenda aims to empower software product teams with a


self-service analytics solution they can bring to market
quickly and administer without coding. In doing so,
Izenda has provided companies with a dynamic
embedded BI solution that seamlessly integrates with
their business applications. Izenda was named one of
Solution Review’s top six embedded analytics vendors to
watch in 2017.
https://www.betterbuys.com/bi/reviews/izenda-
embedded-bi/
Jaspersoft
Jaspersoft
1997
Palo Alto, CA
Private
500+
On-premise, Cloud
All
Yes

Self-service capability, ability to work with big data,


users can build their own data mart or warehouse.

Lack of Impala connectivity, comparatively minimal


technical support offered.

Jaspersoft has a scalable, modular, standards-based


design that allows the flexibility needed for a wide
variety of deployments.
Jaspersoft business intelligence software provides
organizations with fast, easy insights across a host of
platforms, applications, and infrastructure
environments. Jaspersoft has a scalable, modular,
standards-based design that allows the flexibility needed
for a wide variety of deployments.

One of Jaspersoft’s most notable features is its reporting


ability, which helps end-users stay swiftly informed and
make better business decisions. Their reporting tools
draw data from multiple places and display it in a simple,
straightforward, interactive way for users to analyze and
draw insights from. Jaspersoft’s data analysis software
allows users to discover trends in their data and find any
existing issues within the business.

Jaspersoft caters to a wide variety of clients across the


non-profit, medical, and government sectors.

Jaspersoft’s Professional Services team handles the


implementation process. They offer services from
helping companies evaluate needs for BI solution to
software implementation.
Users of Jaspersoft can login to an online account on
their website where they can create and track requests
and investigate support resources to help them in their
use of the product. There are three types of paid
support options available. They include Self-Service
Express Support, Professional Standard Support, and
Professional Premium Support.

Jaspersoft offers comparatively minimal technical


support, which many users do not find an issue due to
the user-friendly, interactive interface, and the ability for
users to have self-service access. Many users
experienced frustration with the lack of Impala
connectivity. This would have allowed the bypassing of
the map reduce face in Hive. As it stands, the speed of
reporting and dashboarding is not what it could be.

Jaspersoft is available in five editions:


Community, Reporting, AWS, Professional and
Enterprise. The Community Edition is free and includes
limited features. Jaspersoft doesn't release pricing for
the other four editions so please contact them directly
for a quote.

TIBCO is a software company that offers technology for


both on-premise and cloud servers. It purchased
Jaspersoft in 2014, adding to its other extensive business
intelligence product lineup, including Spotfire, a
bestseller and its most popular offering.
https://www.betterbuys.com/bi/reviews/tibco-
jaspersoft-business-intelligence/
JReport
Jinfonet
1998
Rockville, MD
Private
Unknown
Cloud, On-Premise
All
Yes

Flexible tools to create custom reports, support team is


responsive and easy to work with.

Some customers have mentioned there's a steep


learning curve when building reports.

JReport is an interactive business intelligence suite that


allows developers to create robust reports and
dashboards, and embed analytics into current business
applications.
JReport is a flexible business intelligence (BI) platform
that allows developers and users to easily customize
reports, build dashboards and embed analytics into
business applications used in daily operations (no matter
if an on-premise or cloud app). The scalable solution is
completely written in Java and built to expand as a
company grows.

JReport offers many tools within its suite to help


businesses design dashboards and reports, distribute
information across the company and discover key
insights for easier decision making. Its portfolio of
features includes: JDashboard, JReport Server, JReport
Designer, JReport Clustering and Embedded
Reporting._x000D_

JReport is a scalable solution that grows with your


business. Jinfonet serves a variety of industries like
health care, financial, government, education and more.

JReport can be installed on private, public or hybrid


cloud environments, as well as on-premise servers.
Jinfonet offers a number of resources to its customers,
including webinars, ebooks, datasheets, videos and
more. Jinfonet’s customer support can be reached by
email, phone or online chat.

Some customers have mentioned there’s a steep


learning curve when building reports. However, they
also say JReport’s support team is responsive and
helpful.

Jinfonet doesn’t publicly display its pricing options.


Please fill out Jinfonet’s online form for a quote.

Jinfonet’s mission is to provide embedded analytics with


advanced reporting and visualization for ISVs and
enterprise IT. Making its mission a reality, Jinfonet
bridges the information gap within businesses by
offering robust data visualization and analytics tools in
its JReport Suite. JReport’s intuitive approach to design,
deployment and interaction simplifies the work for both
developers and users.
https://www.betterbuys.com/bi/reviews/jreport/
Knowi
Knowi
2014
Oakland, CA
Private
Unknown
Cloud, On-Premise
All
Yes

The platform is built for users to blend structured, multi-


structured and unstructured data alike.

Knowi is a young and small BI company. This can cause


concern for some potential customers.

A unified analytics platform built to simplify data


architectures and help users obtain valuable business
insights.
Knowi is a unified analytics platform built for modern
data stacks. It’s able to work with structured, multi-
structured and unstructured data alike. Knowi simplifies
data architectures by allowing data engineers to work
within a single platform, virtually eliminating the extra
steps and tools needed to prep data for analysis. By
leaving data at the source, Knowi helps companies
reduce costs, improve efficiency and scale down the
complexity of analytics projects because data doesn’t
need to be moved into relational structures.

Knowi has a number of features that simplify analytics


projects and make data accessible across the whole
enterprise. Some notable ones are: data connectors,
drag-and-drop queries, simple data merge, data
visualizations, sharable dashboards, trigger
notifications/alerts, embedded analytics and integrated
machine learning.

Knowi is a scalable tool that can be used by small


businesses and startups, as well as large companies and
enterprises.

Knowi users can choose between cloud, on-premise and


hybrid deployment options. Each method typically takes
about a day to install the solution.
Knowi provides a “high touch” approach to customer
support, meaning that the support team strives to
respond and resolve customer issues in less than 2 hours
whenever possible. There are a few customer support
options for customers: an online chat, the knowledge
base, or a support ticket.

Knowi is an innovator within the business intelligence


market, meaning that the company is still young and
small. This can cause concern for some potential
customers.

Knowi offers two pricing plans for businesses: StartUp


and Company/Enterprise. Interested companies can test
out the plans with a 14-day free trial.

Originally known as Cloud9 Charts, Knowi was founded


in 2014 with the mission to shorten the process
between pulling raw data and executing a business
action. The company is based in Oakland, CA.
https://www.betterbuys.com/bi/reviews/knowi/
LogiAnalytics
LogiAnalytics
2000
McLean, VA
Private
1,800+
On-premise
All
Yes

Available for all company sizes, analytics can be


embedded into existing applications, ability to customize
CSS and JavaScript to reports.

Not suitable for non-SQL users, lacks ability to


automatically set attirbutes in a report, possibility of
running into obscure issues.

For companies that are either skeptical of BI and are


seeking immediate ROI, or for others that need to
implement a system immediately, LogiAnalytics offers a
swift and affordable solution.
Aside from its speed and ease of use, Logi touts their
“elemental design” approach to BI, a way to deliver
reports and dashboards to any platform without any
coding. Not having to deal with coding frees up valuable
time and resources for end-suers.

One feature which sticks out with Logi is its ability to be


customized, on many levels. Dashboards and charts in
particular offer a wide range of custom options, and
users are given full access to style sheets and can add
their own CSS and JavaScript to reports.

Logi Analytics supports small and medium sized


businesses, government entities, and even Fortune 500
companies. Some selected markets include financial
services, healthcare, consumer goods, and the
technology sector.

Logi's speedy implementation process assists users to


see ROI very quickly - sometimes within a matter of
weeks. Assistance from Logi includes help driving user
adoption, building the right tools, and making BI
accessible to all skillsets.
Logi Analytics users are supported by the DevNet
Developer Community, which is a support site and group
of developer forums where questions can be asked and
discussed among end-users, technicians, and product
experts. DevNet's site also includes routine updates on
products.

Some users have noted that if you are not an expert SQL
user, then you will have difficulty using Logi effectively.
While Logi Analytics offers users a lot of freedom, it can
also be time consuming to manually set attributes or to
perform manual hacks on every single element in a
report.

LogiAnalytics provides a variety of licenses that's


customized to an organization's specific needs. Please
contact them directly for a quote.

LogiAnalytics is a business intelligence purveyor founded


in Virginia in 2000 with the stated goal of providing BI
solutions to small and mid-sized companies that may
have not considered buying a tool previously.
https://www.betterbuys.com/bi/reviews/logi-analytics-
business-intelligence/
Longview Analytics
Longview Solutions
1994
Toronto, ON
Private
Unknown
On-premise, Cloud
All
Yes

Low cost of ownership, mobile functionality, sharing and


collaboration focus.

No automatic reports scheduling.

Longview works with many different data sources,


especially other vendors such as SAP, Oracle, IBM, and
more.
Longview Analytics is a scalable BI solution designed for
every user. It allows users to integrate data from many
different sources (i.e. ERP, relational databases, OLAP,
SAP, Oracle, IBM, etc) into the report or dashboard.

Some of Longview's features include single sign-on when


integrated with Windows, availability on all web servers
and Longview Application Designer, to name a few.

Longview is aimed at a variety of industries, such as


Financial Services, Manufacturing, Airlines, Retail, and
Healthcare.

Longview’s implementation methodology can be


customized to a specific business, however, it follows a
general six-step process. Longview uses its Knowledge
Transfer Process to help train companies’ end users. It
has dedicated trainers that works with the company to
set up a specific learning strategy based on the
company’s requirements.
Customers can access the Longview customer portal for
technical resources, such as documentation and
community forums. They can also contact Longview by
phone or email. Each Longview support agreement
includes upgrades and new releases of its solutions.

Longview does not offer the ability to automatically


schedule reports.

Longview does not publicly release their pricing


information. Please contact them directly for a price
quote.

In 2015, arcplan merged with Longview Solutions, a


leading corporate performance management (CPM) and
tax solutions provider. Longview’s solutions help
companies make better business decisions with
combined financial and operational performance data.
https://www.betterbuys.com/bi/reviews/longview-
business-intelligence/
Looker Data Platform
Looker
2011
Santa Cruz, CA
Private
800+
On-premise, Cloud
Small, medium, large
Yes

Easy to use, LookML proprietary data modeling


language, implementation done in hours rather than
days or weeks.

Fairly young player in BI market, does not support OLAP


functionality.

Looker's web-based platform allows users to explore


data in a timely manner to help them make better
business decisions.
Data, no matter the size, can be analyzed within Looker’s
100% in-database and 100% browser-based platform.
Looker analytics integrate with any SQL database or data
warehouse, such as Amazon Redshift and Greenplum.

Looker has its own proprietary modeling language called


LookML, which enables users to develop custom models
within the platform. Users can create new metrics, edit
the existing model, and explore a variety of data views,
including charts, graphs, and maps.

Looker works with the supply cahin analytics, digial


marketing, and customer analytics markets. Some
examples of customers are Braintree, Quirky, and One
Kings Lane.

As the platform is browser-based, deployment is faster


than traditional BI models. Instead of waiting weeks or
months, Looker customers can have their platform
implemented in hours, due to the platform being
packaged in a .jar file.
Looker does provide training on its platform. Looker
analysts assist data teams in creating models of their
business data. End users will also be trained on how to
explore data.

As it was established in 2011, Looker is still a fairly young


player in the BI market. However, it shows promise in
adapting to customers’ needs in a timely manner. Also,
unlike most other BI vendors, Looker’s software doesn’t
support the OLAP functionality – potential users will
need to be aware of this if this feature is critical to what
they’re looking for in BI software.

Looker does not publicly release their pricing


information. Please contact them directly for a price
quote.

Looker believes that businesses can thrive when


everyone within the company can easily access
consistently defined data. Looker's web-based BI
platform is designed to accommodate any business user
who wants to explore high-resolution data and get
actionable insights.
https://www.betterbuys.com/bi/reviews/looker-
business-intelligence/
Microsoft Power BI
Microsoft
1975
Redmond, WA
Public
Unknown
On-premise, cloud
All
Yes

Familiar, easy-to-use interface similar to Excel with the


ability to create and import simple visuals.

No way to publish reports and associated data together


with Power BI Desktop; software is under development,
so functions like data sharing are subpar.

A free, cloud-based business intelligence service that's


simple to use, correlates disparate data and gives full
visibility of business performance.
Microsoft Power BI is a cloud-based business intelligence
and analytics service that provides a full overview of
your most critical data. Connecting to all of your data
sources, Power BI simplifies data evaluation and sharing
with scalable dashboards, interactive reports, embedded
visuals and more.

Additional features the solution offers are a navigation


pane for shifting through datasets, dashboards and
reports, Q&A box, help and feedback buttons and Office
365 app launcher.

Microsoft’s solutions have simplified the BI initiatives of


businesses, schools, other software companies, law
enforcement and more.

Microsoft Power BI is a cloud-based service that’s simple


to implement. The only requirement is to sign up and
download the technology to start correlating and
evaluating critical business data.
Microsoft Power BI has an online database that contains
guides, FAQs and a search bar to find the specific
information and support you need. Support staff can be
directly contacted at any time through a live chat feature
on its website. Companies are also welcome to ask
questions on the Power BI Community.

Customers have said Microsoft Power BI Desktop


doesn’t have the ability to publish reports with all
associated data. This means all information is only
available in visual format. Because Power BI is still in
development, some customers have said necessary
features critical to BI initiatives are insufficient and the
sharing function is subpar.

Power BI comes in three levels - Desktop, Pro, and


Premium. The Desktop level is free for individual users,
while the Pro plan costs $9.99 per user per month. The
Premium plan is built on a capacity pricing, charging per
node per month.

Based in Redmond, WA, it does business around the


globe developing, supporting and selling software,
software services, computers and various other
electronics. Its mission is to empower every person and
organization on the planet to achieve more by
reinventing productivity & business processes, building
an intelligent cloud platform and creating more
technology for personal computing.
https://www.betterbuys.com/bi/reviews/microsoft-
power-bi/
Microstrategy
Microstrategy
1989
Tyson's Corner, VA
Public
4,000+
On-premise, Cloud
Small, medium, large
Yes

Big data and Hadoop functionality, ability to take action


within dashboard, mobile capability.

Does not include any prescriptive analytics tools, more


time spent using Extract, Transform, and Load tools to
get data in order, steep learning curve to the technology.

MicroStrategy's Dashboard 2.0 app allows for users to


make actionable decisions based on the data in a quick
manner - even from within the dashboard itself.
The MicroStrategy Analytics Platform puts business
intelligence in the hands of any user – meaning the user
will not need to rely on IT to provide analyses and
reports. This platform also gives the end user flexible
deployment options – it can either be hosted on site or
in the cloud.

In addition to offline data access, data security, and


mobile access, the Analytics Platform utilizes the
Dashboard 2.0 app. One benefit of Dashboard 2.0 is that
users are provided with actionable real-time data about
their business,, such as financial trends or customer
service issues.

Microstrategy's customers include autotrader.com,


Campbell's, Hallmark, and LinkedIn.

The Analytics Platform utilizes the Dashboard 2.0 app.


One benefit of Dashboard 2.0 is that users are provided
with actionable real-time data about their business,,
such as financial trends or customer service issues.
MicroStrategy also offers four tiers of customer support:
the Standard Support tier, Knowledge Base, Priority
Support, and Elite Support.

MicroStrategy users have noted that there is a


particularly steep learning curve to the technology. IT
resources will need to be devoted to help build up
expertise within the user-base. The tool also operates
within very rigid data structures, which may lead to
more time spent using Extract, Transform, and Load
tools to get data in order.

The Desktop platform is priced at $600 per user per year.


The Web version is also priced at $600 per user per year,
or $300,000 per CPU core. The Server platform costs
$1,200 per user per year or $600,000 per CPU core.

MicroStrategy has a simple mission - to provide a


flexible, scalable, user-friendly platform for its clients. In
addition to its analytics platform, MicroStrategy also
provide mobile, loyalty (to measure customer loyalty
and engagement), and identity (to help improve cyber
security).
https://www.betterbuys.com/bi/reviews/microstrategy-
business-intelligence/
Oracle
Oracle
1977
Redwood Shores, CA
Public
400,000
On-premise, Cloud
Small, medium, large
Yes

Big data capability, all-in-one solution, in-memory


analytics capability.

Architecture is dated (interface is not very smooth and


complex features not very well handled), integration
issues, such as mass suppliers update.

Oracle provides an all-in-one BI solution featuring eight


components so that users don't have to worry about
multiple software or higher cost.
The BI Foundation Suite merges all of Oracle’s eight BI
platforms into one software suite. Users will be able to
utilize a variety of reporting and analytical features as
this suite can access traditional data sources and Big
Data sources.

Oracle is one of the few vendors that supports big data


capability. Big data refers to a collection of large data
sets that are complicated to analyze by traditional
software. One of the benefits of Oracle's Exalytics
component is that it can analyze large sets of data in a
short time.

Oracle chiefly serves government, finance,


manufacturing, health, utilities, and high-tech. Some of
their customers are Dell, Gallup, Nilson Group, and
Sodexo.

Oracle offers five types of training - classroom, live


virtual class, on-demand training, self-study courses, and
private events. Companies can choose from any of these
training options, depending on their schedule, whether
they're willing to travel, and cost considerations.
Premier Support service include 24/7 tech support,
problem prevention, and access to software upgrades.
There is also the Lifetime Support Policy that allows
software users to upgrade whenever they're ready.
Secondly, there is the Advanced Customer Service
Support.

Oracle operates under a very dated architecture,


meaning that the interface is not very smooth and
complex features not very well handled. Companies
seeking to customize the software or to make upgrades
will need to make a significant investment of both time
and capital.

The Oracle Foundation Suite has a per-processor license


that costs $300,000. The named user plus license (one
license per user) costs $3,675; there is an additional cost
of $808 for customer support and product upgrades.

Oracle has a simple mission - to simplify IT resources. It


has created systems and products to enable hardware
and software to work together. In addition to engineered
systems and software, Oracle also has sold products and
solutions relating to databases, servers, and storage.
https://www.betterbuys.com/bi/reviews/oracle-
business-intelligence/
Panorama Necto
Panorama
1993
Toronto, ON
Private
1,000+
On-premise, Cloud
Small, medium, large
Yes

Geo Analytics feature, focus on social collaboration,


includes both basic and advanced analytics features.

Not compatible with Macs, not supported for Blackberry


devices, no profit or predictive analytics features
offered.

Panorama Necto software is one of the first to present BI


data via highly visual infographics.
The Panorama Necto software utilizes what Panorama
calls “beyond Business Intelligence 3.0″, a self-service,
collaborative, data discovery method with visual
infographics. By definition, Business Intelligence 3.0
takes the app-centric approach to BI that is based on
social collaboration and is accessible from any device.

Panorama's features are highlighted by a Suggestive


Discovery feature, which makes recommendations on
trends based on user behavior. It also supports a Geo
Analytics feature with drill-down maps.

Some key clients include Nectar, Tyco Electronics,


Siemens, and Digitronica. Industries serviced by
Panorama are diverse, and range from finance and retail
to healthcare and manufacturing.

The Panorama Necto software is scalable for any


company size. It also has a faster deployment rate than
traditional BI software.
Panorama has a web portal for customer support. Users
can access the knowledge base, watch video tutorials,
and submit requests for help online. Users can
alsocontact customer service by phone or email.

As Panorama Necto works heavily with Microsoft, its


platform is not compatible with Macs. Also, its
functionality is not supported for Blackberry devices.
Also, it does not support multiple languages, as well as
profit and predictive analysis features.

Panorama Software does not publicly release their


pricing information. Please contact them directly for a
price quote.

Founded in 1993, Panorama Software is the original


developer of the OLAP technology that was acquired by
Microsoft in 1996, which was rebranded as SQL Server
Analysis Services and integrated into the SQL Server
platform. Since that sale, Panorama has been focused on
delivering innovative Business Intelligence solutions.
https://www.betterbuys.com/bi/reviews/panorama-
necto-business-intelligence/
Pentaho BI Platform
Pentaho
2004
Orlando, FL
Public
1,200+
On-premise, cloud
All
Yes

Combination of data integration and analytical


processing, first BI tool to market direct reporting for
NoSQL, wide variety of reporting solutions.

Various bugs and minor errors have been found,


metadata layer is not intuitive enough, no perpetual
licensing.

Pentaho's unique ability to cross data integration with


business analytics unites IT and end-users, helping them
integrate and visualize the information that is most
important to business results.
Pentaho includes a spectrum of advanced analytics,
from predictive modeling to basic reporting. The tool is
specifically designed to blend with mobile platforms,
providing a seamless experience from smartphones and
tablets.

Pentaho also has many unique abilities such as powerful


visualizations, geo-mapping, heat grids, and scatter
charts. The system relies on in-memory data caching,
which provides analysis of data at the "speed of
thought," making for a vastly quicker BI tool.

Pentaho works with clients like edo, Exact Target, the


9/11 Memorial & Museum, and Lufthansa.

Pentaho offers consulting services which create pre-


packaged and custom engagements to help develop and
implement tactics quickly and smoothly. An extensive
training suite is available, which includes onsite and
online offerings.
Pentaho's user community has been touted as being one
the most informative and helpful on the market, and this
is one of the vendor's best support tools. More hard
technical support packages are available, and these
include issue detection, problem resolution, and
developer assistance.

Some users have found difficulty using reporting


products, and have reported various bugs and minor
errors which stall progress. Others have found issues
with Pentaho’s metadata layer. It is not intuitive enough
for average customers to use, and error messages have
been cited as being too vague to be useful.

Pentaho offers flexible subscription-based pricing


models that aligns with a business' needs. Potential
clients should contact Pentaho directly for a price quote.

Pentaho Corporation is a business intelligence software


company that specializes in open source BI products. It's
most notable suite is Pentaho Business Analytics, an
offering which includes OLAP services, reporting, data
mining, dashboarding, and data integration capabilities.
https://www.betterbuys.com/bi/reviews/pentaho-
business-intelligence/
Phocas
Phocas Software
1999
New York, NY
Private
100,000+ users
On-premise, Cloud
All
Yes

Unique features, such as geospatial analysis and rebates


and commissions module, three deployment options,
strong security features.

Could use more options, especially in customization, for


visualization tools.

Phocas is flexible, scalable, and easy to use software that


allow users to perform BI analysis themselves.
Phocas Software is a governed data discovery tool that is
easy to use for any user. It is flexible, scalable, and can
be accessed by thousands of users. Companies can
choose from three deployment options: on-premised,
hosted by Phocas Private Cloud, and SaaS.

Geospatial analysis is for users that want to know


information such as the number of customers in a
specific city, or the most profitable states to expand
within. It is integrated with OpenStreetMap or Google
API. Rebates and Commissions module helps companies
negotiate better rebate deals. Users analyze their profit
margins, calculate rebates/commissions paid or
received, track rebate history, and apply for rebate
inclusion and exclusion.

Phocas sells its solutions aimed at industries,


departments, distributions, and data sources. Some of
the industries it targets are: healthcare, retail,
manufacturing, insurance, and education, to name a
few.

Implementation is handled by Phocas’ Operations team.


The customer is assigned a dedicated resource specialist
to take them from the discovery and scoping of their
project through to the initial training sessions for end
users. A typical implementation lasts 6-8 weeks (if not
sooner) and is almost always performed remotely.
Training is offered in a series of online webinars, and end
users are trained using their own data.
Users can contact customer support via email and
phone. There is also a dedicated support section where
users can find user guides, information on product
upgrades, and access training webinars.

Phocas has a wide range of visualizations, however, the


company has been asked to add more options and
customization possibilities for end users.

Phocas offer monthly subscriptions based on number of


users a company has. However, it does not publicly
release their pricing information. Please contact them
directly for a price quote.

Founded in 1999, Phocas Software’s mission is to deliver


more than just business intelligence – it’s to surpass
customers’ expectations by delivering BI tools to help
them grow their businesses while keeping costs low. The
company originated in the United Kingdom before
expanding to Australia (in 2003) and the U.S. (in 2006).
https://www.betterbuys.com/bi/reviews/phocas-
business-intelligence/
Profitbase Suite
Profitbase NA Inc.
2000
York, PA
Private
190+
On-premise, Cloud
All
No

Provides businesses with the ability to easily merge


information from a variety of data sources.

Profitbase doesn't have a built-in ad hoc reporting tool.

Offers an intuitive dashboard and simple solutions for


reporting, data warehousing and financial planning
tasks.
Profitbase is a modern business intelligence (BI) solution
that offers user-friendly tools relevant to industries like
manufacturing, retail and distribution. The Profitbase
suite allows business leaders and non-IT users to easily
merge information from multiple data sources and
discover key insights quickly.

Profitbase's suite includes two tools: 1.) a dashboards


and reporting tool (aka, InFront), 2.) a data warehousing
tool (aka, Studio). InFront allows users to access and drill
down into key information without relying on IT. Studio
automates extract, transform and load (ETL) processes
to make data mart, data warehouse and OLAP Cube
deployments quick and easy.

Profitbase provides clients in a variety of industries with


user-friendly BI solutions, including manufacturing, retail
and distribution._x000D_

Through a Discover, Design and Deliver process,


Profitbase works with customers to find the best
methods for implementation.
Profitbase’s support staff is available by email, phone or
online form.

Profitbase doesn’t offer a built-in tool to create ad hoc


reports.

Profitbase's features tools can be bought in the suite, or


separately. Profitbase does not publicly release their
pricing information. Please contact them directly for a
price quote.

Since 2000, Profitbase has grown to include offices in


Norway and the US, while providing retailers,
manufacturers, healthcare providers and other global
markets with BI and planning solutions that improve the
bottom line through informed decision-making._x000D_
As a Microsoft Gold Certified Partner, Profitbase’s
products are built on Microsoft’s BI technology, allowing
clients to easily leverage and extend on their Microsoft
Office and SQL Server capabilities.
https://www.betterbuys.com/bi/reviews/profitbase-bi-
suite/
Prognoz
Prognoz
1991
Perm, Russia
Private
Unknown
On-premise
All
Yes

Unique library of modeling tools, 3D visualizations, quick


and customizable report design.

Not available in multiple languages, no live online help


or 24/7 customer service.

Prognoz Platform is a next-generation business


intelligence platform that is highlighted by its business
modeling and forecasting ability.
Users are able to perform OLAP analysis using
dashboarding features like charts,maps, gauges, and
tables. They are also able to create and send reports,
analyze time series’, model and forecast, and create
scorecards.

Aside from the analysis function, Prognoz's key features


include integration, development tools, and embeddable
analytics module, which includes functions such as the
Data Warehouse Designer, ETL (Extract, Transform, and
Load) tools and interactive visualization components.

Prognoz works in several fields but are particularly


strong in the nonprofit and financial sectors, and work
with several international organizations. Vendors include
the African Development Bank and the World Wildlife
Fund.

The consulting service offered by Prognoz is based on


their own company experience in modeling business
processes using fundamental science. Prognoz has
expertise in the construction of financial models and
business forecasting.
Prognoz has a three-pronged customer service system
that includes fundamental BI software development and
implementation assistance, training, and consultancy
services.

Prognoz is not available in multiple languages, which has


been noted as an issue for companies in emerging
markets and larger corporations with large linguistic
diversity. While many aspects of customer service are
thorough, there is no live online help, nor are customer
service representatives available 24/7.

Prognoz does not publicly release their pricing


information. Please contact them directly for a price
quote.

Prognoz was founded in 1991 in Perm, Russia, and


focuses on business development software. It was
created as a joint venture between Russian Academy of
Science and the Ministry of the Economy during the
Soviet-era.
https://www.betterbuys.com/bi/reviews/prognoz-
business-intelligence/
Pyramid Analytics
Pyramid Analytics
2008
Amsterdam, Netherlands
Private
500+
On-premise, Cloud
All
Yes

Platform-agnostic so it's accessible for any user, six


analytical modules with a wide range of features, free
Community plan for smaller teams.

Phone support and online support ticket submissions


require a purchase of paid support plan.

Pyramid 2018 is a platform-agnostic solution that's


designed for any user, regardless of technical expertise.
Pyramid 2018 is a platform-agnostic self-service solution
designed for any user, regardless of technical expertise.
It also helps in eliminating data silos. Pyramid 2018
comes in three editions: Community, Standard and
Enterprise.

Pyramid 2018 includes six analytical modules: Model,


Formulate, Discover, Illustrate, Present and Publish.
Within the Model module, there is the Business User
ETL, a drag-and-drop interface for cleaning and
preparing raw data for analysis.

Pyramid Analytics works with businesses from every


industry, but has an especially strong presence in the
higher education market.

Clients can test a free trial of either the Standard or


Enterprise edition for 30 days. Clients can purchase
either edition via the Pyramid Analytics site.
Pyramid Analytics offers four support plans. They are:
Free (includes online help, online tutorials and a
community forum), Silver (online support tickets), Gold
(phone support) and Platinum (priority support).

While the online help, tutorials and community forums


are free, submitting ticket requests either online or by
phone requires a purchase of the paid support plans.

The Community edition is free for users to download.


The Standard edition costs $10 per user per month,
while the Enterprise edition is $25 per user per month.
Paid support plans: The Silver plan is $2 per user per
month (with a minimum of $200 a month). The Gold
plan costs $5 per user per month (with a minimum of
$500 a month). And the Platinum plan costs $10 per
user per month (with a minimum of $1,000 a month).

Pyramid Analytics was founded in Amsterdam,


Netherlands in 2008. Their most significant offering was
their BI Office business intelligence platform, a web
based tool that focuses on governed data discovery and
that works within the Microsoft business intelligence
suite. However, BI Office was replaced in October 2017
by Pyramid Analytics’ next-generation Pyramid 2018
platform.
https://www.betterbuys.com/bi/reviews/pyramid-
analytics-bi-office/
Qlik Sense
Qlik
1993
Radnor, PA
Public
45,000
Cloud, On-Premise
All
Yes

Robust drill-down, search and storytelling features. The


free editions have no limitations or expiration dates for
users.

Complicated pricing model, sluggish performance when


working with large data sets.

A flexible and scalable data analysis and visualization


tool for a full spectrum of users.
Qlik Sense is a dynamic self-service analytics and
visualization tool that simplifies data exploration for a
full spectrum of users (from the non-tech savvy to the
data expert). Qlik Sense has four editions available:
Desktop, Enterprise, Cloud Basic and Cloud Plus.

Qlik Sense has many dynamic features that are flexible


enough for all types of users. Some of its best features
are listed: Smart search, Self-service creation,
Centralized management, Data integration, Interactive
visualizations, Data storytelling and Responsive design.

Qlik Sense is made for all kinds of users (from the least
tech-savvy executive to the data expert) in all types of
organizations. Qlik Sense has been used in finance, IT,
engineering support services, HR and more.

Qlik Sense has both cloud-hosted and on-premise


solutions, depending on your company’s needs. Qlik
Sense’s SaaS solution is ready to use as you log into your
account. There is no download or installation of
software needed.
Qlik offers users two levels of support: Basic and
Enterprise. Basic support is recommended for single-
server installations for individual use. The support team
is available during business hours. Enterprise support is
recommended for organizations that have numerous
users or a complex data environment. It offers 24/7
support availability for critical issues.

Some customers have said that Qlik’s token pricing


model is complicated. Others have noticed the solution
is sluggish when working with large data sets. Although
Qlik Sense does not offer automatic reporting, it does
offer NPrinting as an add-on feature. NPrinting is Qlik’s
reporting and distribution solution.

Qlik Sense has four editions available: 1.) Desktop – A


free downloadable solution with unlimited access to
data sources and Qlik features (Free); 2.) Enterprise –
Pricing is based on a token model ($1,500 per token); 3.)
Cloud Basic – A free SaaS offering that can be shared
with up to five users (Free); 4.) Cloud Business – An
extended version of Cloud Basic that can be shared with
an unlimited number of users ($15/user per month).

Qlik was founded in Sweden in 1993. Its original name


derived from Quik, a marketing acronym standing for
“Quality, Understanding, Interaction, Knowledge.” Now
based in Radnor, PA, Qlik has offices around the world,
with over 1,700 partners in more than 100 countries.
https://www.betterbuys.com/bi/reviews/qlik-sense/
QlikView
Qlik
1993
Radnor, PA
Public
45,000
Cloud, On-premise
All
Yes

Google-like search protocol for finding data, ability to


combine data sources, no need to rely on IT.

Self-service difficulty for non-tech users, some filtering


issues at the end user and developer levels.

Qlik's in-memory processor vastly speeds up the


application and allows it to refresh in real-time,
providing insights as data is added.
QlikView distinguishes itself from other BI tools through
its unique inference engine, which maintains data
associations automatically. As opposed to query-based
tools, Qlik’s interference engine (known as Qlik
Associative engine) maintains associations in the data
automatically.

Newer upgrades include advanced analytics integration,


KML support in map visualizations and enhanced shared
file management functionality.

Qlikview has a wide and diverse client base from around


the world that includes many industries, ranging from
startups and higher education institutions to
government entities and media outlets.

Clients can download the Personal edition of QlikView


from Qlik's site. For its Enterprise edition and other Qlik
products, Qlik Consulting offers a dedicated project
manager that works with the client on implementation.
The implementation process is broken down into three
main phases: Discovery, Execution and
Deployment._x000D_
Qlik has revamped its support offerings. There are two
levels of support: Basic and Enterprise. The Basic level
includes phone, live chat and tech support during
regular business hours, a self-help portal, forums, a
Knowledge Base, product updates, webinars and videos.

It can be difficult for non-tech users to have access to


self-service, which is seen by others as the tool's
greatest strength. In general, some users struggled to
grasp the concept of filtering, and had trouble creating
their own visuals.

As the Personal edition is intended for individual use, it's


downloadable for free. Qlik doesn’t publicly release the
price per user for the Enterprise edition of QlikView. Qlik
encourages interested businesses to contact its sales
team.

Qlik was founded in Sweden in 1993. Its original name


derived from Quik, a marketing acronym standing for
“Quality, Understanding, Interaction, Knowledge.” Now
based in Radnor, PA, Qlik has offices around the world,
with over 1,700 partners in more than 100 countries.
https://www.betterbuys.com/bi/reviews/qlikview-
business-intelligence/
Salient BI
Salient Mgmt Group
1986
Horseheads, NY
Private
115,000
On-premise
Small
No

Strong focus on collaboration, Geo Analytics feature can


track demographics of customers, Salient360 function
that links the Data Mart to Excel.

Small sales presence in the global BI market, no SaaS


deployment option.

Salient's offering represents the latest in BI technology -


self-service, instant access to information, and
collaboration.
SAP’s BusinessObject platform provides a broader
solution. Users can perform BI analysis from multiple
data sources and in different formats.

SAP's BI platform includes the ability to integrate data


with Java andMicrosoft SharePoint, among other
sources. Users can also publish customized BI data to
anyone, as well as manage BI deployment from a single
platform.

Salient has over 115,000 users in more than 300


companies, including industries such as government,
healthcare, and food and beverages

Salient Management Company provide a four-phase


training tier: discussion with managers, a remote
training session, an on-site training session, and training
follow-up leading to roll-out.
Customer service support includes knowledge-sharing
forums, interactive tutorials, access to webinar training
sessions, and ability to contact product support by live
chat and email.

Salient has a small sales presence in the global BI


market, as it primarily sells to North American
customers. However, it is improving this as it has
expanded its partner network in Australia and Latin
America.

Salient does not publicly release their pricing


information. Please contact them directly for a price
quote.

Salient offer solutions in revenue management, supply


and demand chain, finance, and merchandising and
category optimization. Salient has been recognized as a
SAP-certified partner and has been in the Gartner's BI
Magic Quadrant survey for 2013 and 2014.
https://www.betterbuys.com/bi/reviews/salient-
business-intelligence/
SAP BusinessObjects
SAP
1972
Newtown Square, PA
Public
365,000+
On-premise, cloud
All
Yes

Minimal or no involvement from IT, BI analysis done


from multiple data sources and in different formats,
accessible via any platform.

Confusing licensing process, frequent support fee hikes,


tend to be complex for non-tech users.

Broader BI solution with self-service functionality.


Most BI platforms tend to be specific to the company
function (i.e. HR or sales) but the SAP’s BusinessObject
platform provides a broader solution. Users can perform
BI analysis from multiple data sources and in different
formats.

SAP’s BI platform includes the ability to integrate data


with Java and Microsoft SharePoint, among other
sources. Users can also publish customized BI data to
anyone, as well as manage BI deployment from a single
platform._x000D_
SAP also includes a BI launch pad for users to access any
data within the company network via any platform
(desktop, mobile, etc).

SAP sells its products to over 365,000 customers in many


industries, including healthcare, education, retail,
banking, and manufacturing.

SAP offers these following implementation services:


Cloud Professional Services for installing SAP products in
the cloud, Early Adopter Services for companies that
want to adopt SAP’s new software in an efficient
manner, and Rapid Deploymen tfor SAP solutions
implemented in weeks rather than in months, regardless
of deployment method.
Users can access the SAP support portal to access
documentation and a knowledge base for issues related
to BusinessObjects. They can also participate in the SAP
BI platform community to get answers from and
exchange ideas with other SAP BI users. Finally, they can
contact support by email, phone or submitting a ticket
via the portal.

Many SAP expert support personnel are only distinctly


qualified in one specific area. This can cause a
disconnect between the problem at hand and the
ultimate needs of the business, causing additional costs
and reduced efficiency.

SAP does not publicly release how much their software


costs, although it provides a buyer's guide explaining
how they arrive at costs for specific licenses. They also
offer financing options. Please contact them directly for
a quote.

SAP is the third-largest independent software


manufacturer. It aims to help companies of all sizes and
industries operate their business efficiently and stay
ahead of their competition. In addition to BI and other
analytics, SAP provides products for CRM, Human
Resources, and ERP.
https://www.betterbuys.com/bi/reviews/sap-business-
intelligence/
SAS Visual Analytics
SAS
1976
Cary, NC
Private
70,000 +
On-premise, cloud
Small, medium, large
No

Integration of advanced visual analytics directly in the BI


tool, can aggregate Twitter streams and integrate them
into the dashboard, runs on an in-memory server so
analysis is more efficient.

Non-tech users currently do not have access to reporting


and analytics tools, no predictive analytics functions, no
free trial offered.

The SAS Visual Analytics is an in-memory data


visualization tool that works well with both big and small
data, providing robust query and reporting features,
alerts, and predictive analytics.
Interactive reports can be quickly designed and shared
on the Web, through mobile devices, and across other
Microsoft applications. Reports can be closely analyzed,
and data can be drilled-through to see in-depth details.

Visual Analytics includes features that are unique in the


BI sphere, including its integration of powerful,
advanced analytics directly into a BI tool. SAS has a 36%
share of the advanced analytics market, more than the
share of the next 10 vendors combined.

SAS has customers in many spaces. Clients include


Nippon Paper, SunTrust, The Wine House, and the U.S.
Census Bureau.

SAS offers training on its products both online and in a


classroom / onsite setting. If the prospective customer
prefers to have training done in a regular classroom
setting, SAS provides multiple training locations all
across the U.S.
SAS knowledge base gives users access to information
and updates on the BI platform. Users can also submit
software issues via the support.sas.com portal - this
portal also includes the ability to check the status of the
issue or provide an update on it.

SAS is currently working on improving its user interfaces


so that more non-tech users can have access to
reporting and analytics._x000D_
There are few deployment options, and no option for
on-premise licenses.

SAS does not publicly release their pricing information.


Please contact them directly for a price quote.

For over 35 years, SAS has provided software and


services to all major industries ranging from healthcare
to government to finance and education. It serves over
70,000 customers in 139 countries.
https://www.betterbuys.com/bi/reviews/sisense-
business-intelligence/
Sisense
Sisense
2004
New York, NY
Private
600
On-premise, Cloud
Small, medium, large
Yes

Fast implementation and time to insight, innovative in-


chip technology processes volumes of data coming from
many data sources with ease, provides top-notch
customer experience.

Visualizations do not include 3D graphics.

BI solution that delivers radically innovative technology


with machine learning and AI, instant insights and value,
and top-notch customer support.
Sisense is designed to handle all sorts of data, from
small data sets to big data. It is also scalable, allowing
companies to accumulate more data as they go without
worrying about crashing servers or slow computer
memory.

Notable features offered by Sisense include their mobile


accessibility, offering the ability to analyze data and edit
dashboards on the go. Additional features include profit
analysis, trend indicators, and a spread of reporting
features.

Sisense's customers come from all industries. Some


examples include Ebay, ESPN, Dannon, NASA, Comcast,
and Intuit.

There is a short implementation schedule with Sisense.


Users can start with a free 14-day trial. Once they've
decided to order, deployment can be set up within a
matter of days, as there are no additional hardware or
servers to set up.
Sisense has a dedicated support page for all of its
products. Users can receive updates or even connect for
help with other users or even Sisense via a forum. Users
can also submit help requests straight from the support
page.

There is no advanced graphics available (such as 3D or


cube graphics) nor a plain format that is devoid of fancy
graphics.

Sisense offers an annual licensing model that's uniquely


based on a business' needs. They don't publicly release
pricing information; please contact them directly for a
quote.

Sisense seeks to bring data to everyone, not just


technical experts, empowering anyone to build as large
a data set as possible from any device, anytime.
Founded in 2004, Sisense has served over hundreds of
companies from small businesses to large enterprise in
various industries.
https://www.betterbuys.com/bi/reviews/sisense-
business-intelligence/
Slemma
Slemma
2013
Los Angeles, CA
Private
100+
Cloud
Small, medium, large
Yes

Integrates with many common third-party solutions and


disparate data sources.

With databases and warehouses, Slemma often requires


someone knowledgable in SQL to perform table-joins
and create new views for visualization.

A simple business analytics and data visualization tool


that uses interactive dashboards to share information.
Slemma is a user-friendly business analytics and data
visualization application for small e-commerce
businesses and startups. As a cloud-based tool, Slemma
allows users to explore data and share insights across
the company through easily customized, interactive
dashboards.

Slemma’s simple interface allows users to customize


data visualization. Drag-and-drop capabilities gives
businesses the flexibility to write queries specific to their
needs. Additional features include: Schedules, Data
integration, Geographical analytics, Dashboard delivery,
Secure connections, Data & dashboard export, User
management and Data blending.

Slemma aims to make business analytics simple for small


e-commerce businesses and start-up
companies._x000D_
_x000D_

Slemma is a cloud-based application that can be


downloaded and running within minutes. The solution
integrates with a number of third-party applications so
users can use their existing data. These applications
include Google Drive, MailChimp, HubSpot, Amazon
Cloud Drive and more.
Users can contact the Slemma team through email with
questions and concerns. Slemma also offers a large
knowledge base with videos and step-by-step guides for
setting up the application, creating visualizations and
dashboards, connecting to cloud services and databases,
and other commonly asked questions.

Slemma doesn’t offer any additional logic layer to create


relationships between data tables resulting in the need
to write SQL code that pulls columns from multiple
tables. However, Slemma partners with pipeline
companies, such as Fivetran, to serve customers
requiring integration combinations and data cleansing.

Using annual billing only, Slemma's pricing plans are


Teams, Companies and Custom. The Teams plan costs
$29 a month for three users, while the Companies plan
is $99 a month for ten users. Clients interested in the
Custom plan should contact Slemma for a price quote.

Slemma began development in 2013 and launched the


following year at its headquarters in Los Angeles. The
solution aims to empower business users with a simple
interface to visualize their data from over 50 connectors.
Slemma is built on a mission to eliminate barriers
between business users and their underutilized data.
https://www.betterbuys.com/bi/reviews/slemma/
Strategy Companion Analyzer
Strategy Companion
2001
Irvine, CA
Private
2,100+
Enterprise, Cloud, OEM
Small, medium, large
Yes

Flexible deployment options, Recombinant BI feature


that differentiates from traditional OLAP processes,
accessible on all web browsers.

Predicitive analytics feature not offered.

Strategy Companion's patent-pending Recombinant BI


functionality is a unique way for users to answer new
questions with new data, by combining, mixing, and
sharing as many groups and patterns as possible.
Strategy Companion’s Analyzer platform is a self-service
BI solution, accessible to all users, regardless of job titles
or analytics knowledge. Users are even able to allow
their clients, vendors, or suppliers to gain access to their
data. In short, users will not need to rely on IT.

Strategy Companion Recombinant BI is a unique data


analysis feature that differentiates from traditional OLAP
processes, giving users the ability to combine data as
many times as they need.

Strategy Companion serves all types of companies,


including businesses like Nissan, Walmart, Eli Lilly,
L'Oreal, and LexisNexis.

Unlike traditional BI software that required purchase and


installation of software and servers, Strategy Companion
is a 100% browser-based interface. Therefore, there is
less time for deployment and companies will not need
to make expensive upfront purchases. Also, it can be
deployed via Microsoft SharePoint.
Strategy Companion provides on-demand training and
live online classes for both beginners and advanced
users of the Analyzer platform. The online classes are 30
minutes long, and there are three sessions (introductory
class, advanced classes, and updates).

Predictive analytics feature is not offered.

Strategy Companion does not publicly release their


pricing information. Please contact them directly for a
price quote.

Strategy Companion is a certified Independent Software


Vendor (ISV) and Microsoft Gold Certified BI Partner. In
2013, Strategy Companion made its first appearance in
Gartner's Magic Quadrant Report for Business
Intelligence & Analytics Platforms.
https://www.betterbuys.com/bi/reviews/strategy-
companion-business-intelligence/
Stytch
Stytch
2007
Vancouver, BC
Private
Unknown
Cloud
Small, medium
Yes

Ease of running reports without query languages, three


ways of transferring data, Salesforce Analytics platform
for sales and marketing professionals.

No on-premise option available, may not be suitable for


large companies.

New data analytics platform that allows analysts to


blend their data with Dun & Bradstreet's business
database for faster and reusable analytics.
Stytch is a rebranded data analytics platform from a
company formerly know as Dun & Bradstreet’s Cloud
Innovation Center. This 100% cloud-based platform is all
about simplicity – it is designed with the business user in
mind. Stytch is the only platform in the BI market that
allows users to data from Dun & Bradstreet’s business
database for faster data preparation and analytics. Users
can connect to D&B’s database via its proprietary
D.U.N.S. identification number.

Stytch's platform is highlighted by a data modeling


feature. They also offer data mapping, and empower
users to test specific data associations during this
process.

Stytch offers its services to clients such as TalentPlus,


Symmetics, Pacific Blasting, Gates Corporation, and
Cars.com

Stytch's online training for customers empowers users to


become experts in data modeling, data mapping, and
other features included in their product. A team of
experts is also available to assist in ensuring a successful
deployment.
Stytch provides technical support via phone, email, or by
filling out an online form. Please note their customer
service hours are Monday to Friday from 9AM to 5PM
Pacific (Noon to 8PM Eastern).

There is no on-premise option available. Also, it may not


be intended for larger companies.

Stytch does not publicly release their pricing


information. Please contact them directly for a price
quote.

Founded in 2007 as a startup company, Indicee’s mission


is to make business intelligence data accessible to all
users. In April 2014, it has been acquired by Dun &
Bradstreet. From 2014 to April 2016, it went by the
name Dun & Bradstreet Cloud Innovation Center. In April
2016, it rebranded itself to Stytch as a new end-to-end
data analytics platform.
https://www.betterbuys.com/bi/reviews/stytch/
Tableau BI
Tableau
2003
Seattle, WA
Public
70,000+
On-premise, Cloud
All
Yes

Robust drill-down and visualization tools make data


approachable for all types of users.

Customers have mentioned a steep learning curve for


executives and the high cost for smaller businesses.

Tableau offers intuitive business intelligence tools to


enhance data discovery and understanding.
Tableau provides all types of users with intuitive
business intelligence (BI) tools to enhance data discovery
and understanding. With simple drag-and-drop features,
a user is able to easily access and analyze key data,
create innovative reports and visualizations, and share
critical insights across the company. Tableau has three
main products for robust data discovery: Desktop, Server
and Online.

Tableau offers robust visual analytics and data drilling


tools across all of its products. Listed are the main
features that make this possible: numerous data
connections, live and in-memory data, secure
collaboration, mobile optimized designs, embedded
dashboards, drag-and-drop integration and unlimited
data connectors.

With over 70,000 customer accounts, Tableau serves a


variety of industries, including major corporations and
banks, educational institutions and healthcare providers.

Tableau provides a variety of implementation and


consulting services. For enterprise-level deployment,
there’s a four-step process. Regardless of your
company’s size and deployment method, Tableau offers
a Quick Start Service for your needs.
Tableau provides four levels of support services to its
customers: complimentary, technical support, elite
program and OEM program.

Some customers have mentioned that Tableau has a


steep learning curve for executives. Others have
mentioned that its products are expensive for smaller
businesses looking for analytics and visualization tools.

Tableau Creator costs $70 per user/month (billed


annually), regardless of deployment method. Tableau
Explorer costs $35 per user/month (billed annually) if
deployed on-premise and $42 per user/month (billed
annually) If deployed in the cloud. Tableau Viewer costs
$12 per user/month (billed annually) if deployed on-
premise and $15 per user/month (billed annually) if
deployed in the cloud.

Tableau Software focuses on business intelligence and


data analytics products that both liberate data and
empower people. It was founded in 2003 by Chris Stolte,
Pat Hanrahan and Christian Chabot, and it’s
headquartered in Seattle. Tableau is consistently ranked
as one of the “Leaders” in the business intelligence
marketplace by Gartner in its annual Magic Quadrant
Survey.
https://www.betterbuys.com/bi/reviews/tableau-
business-intelligence/
TARGIT Decision Suite
TARGIT
1986
Denmark
Private
5,100+
On-premise
All
Yes

Intelligent Wizard tool, all BI tools in one platform, real-


time dashboards.

Difficulty in setting up calculations within reports,


difficulty with graph tools in conjunction with Excel.

TARGIT allows non-expert end-users to create and


access reports and analysis easily and efficiently.
Real time dashboards are one of TARGIT’s most notable
capabilities. They are simple to build and customized to
precisely the way they are needed. Users can control the
“cockpit” where data-informed decisions are
determined._x000D_
Dashboards can be accessed from any device, at any
time, for ease of use and greater efficiency in BI
decision-making. This not only increases the speed of
the BI process but it also increases the reliability of the
tool.

TARGIT has released its latest upgrade, Decision Suite


2017, that includes a number of new features and
enhancements. They include faster performance of in-
memory database, TARGIT In-Memory ETL Studio data
integration, more intutive chart set-up, enhanced
visualization and unlimited data discovery.

As a top niche player, Targit focuses its energies on


clientele working with Microsoft Dynamic NAV & AX.

TARGIT offers consulting services for business


intelligence and analytics, helping companies evaluate
their needs, implement their chosen solutions, and
maximizing their results. TARGIT also offers training via
the TARGIT University. Training is done either online or
at the company’s site. The training program is broken up
by skill (beginners, intermediate, and advanced). There
is also the eLearning tool by way of training videos.
TARGIT’s Support System (TSS) is an intuitive online
support system on their website that allows users to go
straight to a support section without logging in, and
quickly input their name, email, and the problem they
are having. This simple approach makes the resolution
process more efficient.

Some TARGIT users expressed difficulty in working with


calculated fields for advanced statistics and problem-
solving. However, it was noted that these calculations
could be done in cubes, and pull the fields as measures
to address the problem.Others have struggled with
setting up calculations within a Targit report, and that
this feature was not very user-friendly for non-expert
users.

TARGIT does not publicly release their pricing


information. Please contact them directly for a price
quote.

TARGIT is a Danish company founded in 1986 and


developed from its predecessors Sandlykke and
Leifsgaard. TARGIT focuses on developing business
intelligence and analytics software, with its chief offering
being TARGIT Decision Suite, a simple, straightforward BI
tool which focuses on making the reporting process
more efficient.
https://www.betterbuys.com/bi/reviews/targit-decision-
suite-business-intelligence/
Tellius
Tellius Inc.
2015
Reston, VA
Private
Unknown
Cloud, On-Premise
All
Yes

Accessible for all users regardless of technical expertise,


SearchQL engine that suggests recommended answers
as a user types in a question, predictive modeling
functionality.

Automatic analytics may be a challenge for those who


use manual analytics, company is still relatively new
player in BI market.

Business intelligence solution that uses machine-


learning algorithms to find trends, patterns and answers
in a matter of seconds.
Tellius is a business intelligence and analytics platform
powered by machine learning so anyone can ask
questions in plain language and discover hidden insights
with a single click. Tellius features a high performance
data architecture powered by Apache Spark that scales
up to big data use cases. Connect to a wide variety of
data sources, from databases, applications, big data
sources, and files, unifying and preparing data for
analysis.

Some of the key features of Tellius includes Genius AI


Engine, scalable data architecture, data preparation,
data connectivity, security and APIs.

Tellius is intended for companies of all sizes and in a


variety of industries, such as retail, finance and health
care.

Tellius is deployed both in the cloud and on-premise.


While we don’t have specific implementation timelines,
Tellius notes that new clients can have their software
deployed quickly. The vendor provides clients with
remote and on-site training, as well as onboarding “data
science” hours to help clients with best practices and
methods to prepare their data.Tellius also offers help
with data migration, if needed.
Users can contact Tellius by email or phone during
regular business hours. They can also access Tellius’ help
guides to troubleshoot issues.

Although automated analytics has been gaining


recognition, the process can still be a challenge for
companies that are used to manual analytics. Instead of
compiling data, users will need to rely on the software to
provide the answer. And if it’s not the answer they
originally had in mind, it may be tough to figure out why.

Tellius doesn’t publicly display its pricing information.


Please contact the vendor directly for a quote.

Tellius’ mission is to provide automatic data analysis to


users through machine learning and a search-enabled
engine to help them get better business insights. It aims
to do that through an easy-to-use interface so all users,
regardless of their technical skills, can work with big data
and find faster insights. Founded in 2015, Tellius is
headquartered in Reston, VA and has a second location
in India.
https://www.betterbuys.com/bi/reviews/tellius/
ThoughtSpot
ThoughtSpot
2012
Palo Alto, CA
Private
Unknown
On-premise, Cloud
All
No

ThoughtSpot's familiar interface can be used with little


to no training.

ThoughtSpot doesn't include predictive analytics


capabilities within its features.

Relational search platform that allows users to find and


analyze data instantly through Google-like queries.
ThoughtSpot is an analytics platform powered by a
robust relational search engine. Working like a search
engine such as Google or Bing, users are able to type in
key terms into a search box and instantly get answers to
their data questions. The analytics platform presents the
search results as best-fit visualizations so users can easily
analyze data, create reports and build dashboards
without relying on IT. ThoughtSpot connects with and
combines any on-premise, cloud, big data, or desktop
data source.

ThoughtSpot's intuitive functionality helps users make


better decisions by guiding their search experience in
real time. Key features include the following: relational
search engine, BI/visualization server, in-memory
calculation engine, distributed cluster manager,
enterprise security & governance, embedded analytics
and robust data connectivity.

ThoughtSpot aims to help all types of companies work


with the information they need to make data-driven
business decisions.

With ThoughtSpot, you're able to deploy the platform as


an on-premise solution, or a private or public cloud
system. ThoughtSpot's implementation process typically
takes between two and four weeks.
ThoughtSpot offers a variety of free resources for
customers, such as videos, webinars and whitepapers.
Support staff can be reached through an online support
portal, or via email and phone.

Predictive analytics capabilities aren't included within


ThoughtSpot's features.

ThoughSpot offers subscription pricing based on data


capacity needs. Subscription levels scale out in 250 GB
increments. All pricing includes unlimited users, and
customers have the option for on-premise, or
private/public cloud deployment. Please contact them
directly for a quote.

After its founding in 2012, ThoughtSpot created its


dynamic relational search platform with a mission to
"enable analytics at human scale." The company's
founding team previously built market-defining search
and analytics technologies for Google, Amazon, Oracle
and Microsoft. ThoughtSpot is headquartered in Palo
Alto, CA.
https://www.betterbuys.com/bi/reviews/thoughtspot/
TIBCO Spotfire
TIBCO
1997
Palo Alto, CA
Private
500+
On-premise, Cloud
All
Yes

Ability to perform statistical analysis, automatically run


reports and analysis at set times, ability to drill down to
find root causes of business issues.

Difficulty in customizing visualizations, difficulty in


drilling down to specific data details, technical
difficulties not easily resolved.

TIBCO Spotfire is ideal for companies looking to improve


their sales and marketing practices and their customer
experience.
Spotfire allows anyone, from beginners to advanced
analysts, to perform simple (and even complicated)
analyses in real time, without having to rely on IT.
Spotfire also lets users drill down to figure out the “why”
or root causes of business issues – and can even find
patterns or trends within the data that spots hidden
opportunities or issues.s.

TIBCO's latest version of Spotfire, Spotfire 7.9, includes


new features, such as the ability to edit data within data
sources, severity-ranked indicators for troubleshooting
data transformation and loading more data within
Salesforce connector, to name a few.

A wide range of companies, from small businesses to


large organizations, have used TIBCO Spotfire. Industries
that have used it range from healthcare to
manufacturing to government to retail.

TIBCO Spotfire offers a variety of implementation


methodology, such as analytics implementation,
architecture services and Center of Analytics Excellence,
to name a few.
For technical support, there is the TIBCO SupportCentral
portal that users can access a knowledge base of
troubleshooting issues and submit requests to fix issues
or product enhancement. There is also the Spotfire
Community forum for users to communicate with other
Spotfire users.

There are no unique visualization types available with


Spotfire. It is also difficult customize visualizations. In
addition, when there are multiple visuals displayed on
the screen, they cannot be easily printed as a PDF or in a
readable format._x000D_ Although Spotfire does
include drill-down features, some users have
encountered troubles attempting to drill down to details
of certain data, particularly in the subtotals section.

TIBCO offers a $200 a month or $2,000 a year


subscription fee for its Cloud version that includes
250GB of storage. It also offers pricing for its on-premise
Platform version but the plan is customized based on the
client's needs so potential clients need to contact them
directly for a price quote.

TIBCO is a software company that offers technology for


both on-premise and cloud servers. Founded in Palo
Alto, California in 1997, TIBCO has grown from
technology incubation tools to a wide variety of
business-to-business services which primarily focus on
business intelligence.
https://www.betterbuys.com/bi/reviews/tibco-spotfire-
business-intelligence/
Yellowfin BI Platform
Yellowfin
2003
Melbourne, Australia
Private
10,000+
On-premise, Cloud
All
Yes

Ability to provide governed enterprise BI platform that's


easy to use, over 50 data visualization types offered, ad-
hoc analysis from any browser or mobile device,
Location Intelligence functionality.

Does not include financial forecasting or profit analysis.

Yellowfin provides more flexible offerings within its


platform, such as over 50 chart offerings, advanced
calculation and functions, and more social collaboration
features.
Yellowfin emphasizes user ability to create their own
reports while maintaining IT governance. But Yellowfin
also offers more functionalities within the platform, such
as connecting from multiple data sources on the fly, the
ability to drill anywhere within the data, and advanced
calculations.

Yellowfin offers a unique mobile BI feature, and a


Location intelligence function which allows users to see
data in map form.

Yellowfin's BI platform is aimed at many different


industries (healthcare, media, finance, etc), as well as
specific roles and functions within the company (i.e.
marketing, sales, HR, etc).

Users can expect deployment within hours or days, not


weeks or months. Yellowfin offers a single simple all-
inclusive per user per annum subscription licensing
model – software, maintenance, support and upgrades
are included.
Yellowfin offers various support, such as an online wiki,
customer support center that includes access to a
documentation section, and as well as an online forum.
They also offer instructor-led training for a fee.

Yellowfin does not include financial planning or profit


analysis functionality.

Yellowfin does not publicly release their pricing


information. Please contact them directly for a price
quote.

Yellowfin's mission is also to help their clients use data


to improve their businesses.This year, they’ve been
recognized in Gartner’s 2017 Magic Quadrant Study,
named a leader in BARC’s The BI Survey in multiple
categories, Champion BI Vendor from Info-Tech Research
Group and Leader in Nucleus Research value matrix.
https://www.betterbuys.com/bi/reviews/yellowfin-
business-intelligence/
Zoomdata
Zoomdata
2012
Reston, VA
Private
70+
Cloud, On-Premise
All
Yes

Zoomdata provides speed-of-thought analytics on


billions of rows of data. Additionally, the Data DVR tool
allows robust real-time data streaming with digital video
recorder (DVR) functionality like pause, rewind and
replay.

Zoomdata's BI platform doesn't include predictive or


profit analysis tools.

Zoomdata simplifies data exploration, analysis and


visualization on big, streaming and traditional data
sources. The platform can be embedded into other
applications or used as a stand-alone solution.
Zoomdata is a business intelligence (BI) tool that
visualizes data to make exploration and analysis of big,
streaming and complex data simple for the everyday
user. The platform is built to be embedded and
extended, meaning Zoomdata can seamlessly integrate
with other applications through white labeling or
embedding. Zoomdata can be used as a stand-alone, on-
premise solution as well.

Zoomdata is built to help users analyze data visually and


efficiently. Four key features that make this possible are
data exploration, data sharpening, data DVR and multi-
source analysis.

Zoomdata focuses primarily on two markets: 1.)


Software and technology companies looking to embed
visualization and analytics into their current applications.
2.) Enterprises in any industry looking for stand-alone
visualization and analytics on modern data platforms
such as Hadoop, NoSQL and search.

Zoomdata is available as both an on-premise or cloud-


based application that leverages the best open source
technologies. It is based on a cloud-scale, micro-services
architecture and can scale horizontally to handle
multiple tenants in the same infrastructure._x000D_
Zoomdata offers three support packages for its
customers. Support representatives can be reached
Monday through Friday, 9 a.m. to 6 p.m. EST and EET. A
full knowledge base with multiple resources for
developers, administrators and end-users is also
available online and can be accessed anytime.

Zoomdata’s BI platform doesn’t include predictive


analytics or profit analysis tools, which can deter some
organizations looking to predict performance and
profitability for a year, quarter or season.

Zoomdata offers three levels of subscriptions: Zoomdata


SMB Server License, Zoomdata Enterprise Server License
and Zoomdata Embedded License. Prices start at
$50,000 a year. Please contact Zoomdata for more
information.

Since its founding in 2012, Zoomdata has helped all


types of companies accelerate their big data analysis
with comprehensive visualizations and intuitive analytics
tools. It has been named as a Visionary company in
Gartner’s 2017 Magic Quadrant report, and was ranked
number 1 in Dresner Analytics’ Big Data Analytics survey.
https://www.betterbuys.com/bi/reviews/zoomdata/

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