Beruflich Dokumente
Kultur Dokumente
TABLE OF CONTENTS
1 Management summary.............................................................................................................3
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6.6 Exports..........................................................................................................................3
6.7 Sales to Railways..........................................................................................................3
6.8 Customer Sales Returns................................................................................................3
6.9 Stock Transfer to Depots..............................................................................................3
6.10 Customer Complaint (Refer to QM BBP).....................................................................3
6.11 Credit management.......................................................................... 23………………..3
6.12 S&D Excise processes & Taxes applicable..................................................................3
9 Reports..................................................................................................................................3
10 Authorization: ........................................................................................................................3
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1 Management summary
The purpose of this document is to present a comprehensive To-Be Business Blueprint document for
Sales and Distribution (SD) Module for UISL. The document will act as a single source material for all
future SD related design in SAP in remaining phases of this project.
The document provides an insight into all major components of a functional module design viz Business
Processes and Master Data Elements.
The company’s manufacturing facility is located at Ludhiana with Depots at Ambala, Delhi, Faridabad and
Pune to cater to the needs of their clients.
Customer inquiries
Quotations
Sales Orders.
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Picking
Packing
Post Goods Issue.
At UISL the weighing bridge would be integrated to SAP to capture the weight of the
material delivered and further invoicing would be carried out on this dispatched quantity.
2.3 Billing.
This module handles the process for billing. Most of the data in at this stage flows from
the sales documents and the Delivery document. Once the billing document is saved
and accounting entries are automatically posted to update the respective GL accounts.
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3 Organization Structure in SD
3.1 Sales Organization
Sales organization is an organizational unit in Logistics that structures the company
according to its sales requirements and is responsible for selling materials and services
to the Business partners.
Each business transaction is processed within a sales organization. The sales
organization must be specified in all sales documents, as well as the Customer masters
and the material masters for salable products. It is therefore available for all basic
functions of SD (such as pricing, availability, etc.).
Distribution channel and division is assigned to a sales organization.
Name Description
UIS1 UISL Sales organization
Name Description
DI Direct
SY Depot / Stock yard
CA Consignment agent
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c) End use – This is customer specific and will be captured in Customer master Industry
Groups or customer groups
d) APG - Processes will also be captured in Material Master, Material Grouping
As any sales document is created for a sales area, which includes a Division which is an header level
assignment, an order can be created for materials lying in one division only.
Looking at all the above requirements and constrains; only one division would be created as mentioned
below.
Name Description
ST Steel
Name Description
LDH Ludhiana
DEL Delhi
AMB Ambala
PNE Pune
FBD Faridabad
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Name Description
HSP H.S.Puri
SSP S.S.Puri
MG Manoj Gupta
AS Anupam Sheel
SG Saminder Grewal
Name Description
LDH Ludhiana
DEL Delhi Depot
AMB Ambala Depot
PNE Pune Depot
FBD Faridabad Depot
The shipping point is reflected in the SAP system by a four-digit numeric code.
Shipping point will be either a physically point for shipping as well as a logical point for
shipping.
The following shipping points will be defined in the system and attached to the respective
plants
Plant Shipping Point Description
LDH LDH Ludhiana
DEL DEL Delhi
AMB AMB Ambala
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PNE PNE Pune
FBD FBD Faridabad
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A list of the Storage Location at which a material is stored. In the case of a goods issue,
for example, the Storage Location selection list provides you with a choice of Storage
Location from which to withdraw a material.
Below is the list of storage locations for Finished Products at UISL, Ludhiana. All the
other storage locations are covered in MM Business Blueprint
Name Description
FG20 Finished Goods Store 20” Rolling Mill
FG12 Finished Goods Store 12” Rolling Mill
FG10 Finished Goods Store 10” Rolling Mill
FG09 Finished Goods Store 09” Rolling Mill
FGF1 Finished Goods Fin. Div Shed 1
FGF2 Finished Goods Fin. Div Shed 2
FGF3 Finished Goods Fin. Div Shed 3
FGF4 Finished Goods Fin. Div Shed 4
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4 Business Processes
4.1 Inquiry
An Inquiry is a customer’s request to a company to provide a quotation.
Inquiries and quotations form the pre-sales business processes in the system. Customer
inquiries and quotations to the customer can be entered and monitored. The data you store in
sales queries forms the basis of subsequent documents and, if you wish, sales analysis.
Inquiries can be entered for regular customers as well as provision would be made to enter the
inquiries for new customers. (For entering the inquiries for new customers a Dummy customer
will be created in one-time-customer account group. After entering this customer No in an inquiry
the system will ask to enter the Customer name, address and contact details of the customer
whose inquiry is received.)
Order Reasons can be used to enter reasons for inquiry.
The reason master will contain reasons for inquiry like advertisements, television, hoardings,
exhibition, sales calls etc.
If the inquiry customer is getting converted, or a quotation has to be sent to the customer, then
the customer has to be created in the customer master. If the master is created for the customer
the same can be copied from the inquiry to the quotation and then to the order. An provision will
be made to create an customer master with bare minimum details like Customer Name and
address which will be entered in the inquiry. If the customer raises an P.O. the customer has to
be changed to Sold–to-Party account group from the one time account group which can be
referenced in the sales order
System will give information on list of inquiries for a specified period
Inquiries can be converted into quotation as well as directly to sales orders.
While entry of inquiry, the sales office and sales group maintained in the customer master would
be picked up.
A list of inquiries pertaining to sales office / sales group is received.
4.2 Quotation
A quotation presents the customer with a legally binding offer for delivering a product or providing
a service within certain fixed conditions.
Quotation can be directly entered in the system without a reference or can be created with
reference to an inquiry.
If the inquiry customer is converted, then a new customer master can be created and the inquiry
can be converted to a quotation
A Quotation has a validity period
A quotation can be converted into a sales order
The price can get copied to sales order from the quotation
Quotation can be converted into sales order even after validity period. The system gives an
information message if the quotation has been expired but will allow the user to enter the
quotation into the sap system.
Texts pertaining to quotation can be entered in the texts provided at the quotation header
System will give a list of all open quotations for a specified period.
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A billing block can be put if the order is to be blocked for billing. Like the delivery block indicator,
this billing block indicator can be used to block the billing to happen for certain reasons. This is
mostly applicable in returns order and credit memos and debit memos.
Order reasons can be put if you want to capture the reasons for the order receipt. E.g. Sales
Call, Good Prices, other reasons. Etc.
Delivering plant gets defaulted from the customer master but can be changed if the customer is
to be supplied from a specific plant. Normally a customer is supplied material from a default
plant but can be delivered from any plant.
The payment terms e.g. 30days, 60 days, immediate etc. gets defaulted from the customer
master.
The system proposes a pricing date which is by default the system date (today’s date). Based
on this indicator the relevant prices applicable as on date are picked up by the system.
Inco terms (Shipping conditions) indicator with Description is proposed from customer master
like. The Inco terms - To Pay, Freight Paid and Billed and Freight Company Account will be
maintained. Inco terms should not be allowed to change in the sales order.
System carries out an availability check and checks whether material is available on the due date
or not. In case material cannot be made available on the due date, system proposes an alternate
delivery schedule. Option is available to check other plants where material is available. This is
based on settings made in material master.
Schedule lines can be entered for an item if the customer has mentioned different delivery dates
and has given a schedule to deliver.
For the items already in stock, system carries out a material availability check and can confirm
the availability of the material from the stock.
Incompletion Log for Order Entry ensures that the required necessary data in the order is
entered. Order would be incomplete if certain data is not complete like payment terms, pricing,
etc.
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customer master.
A New Sales order type will be maintained for entering the orders received fro the first time, which a
different number range so that from the Sales order Number itself the Production person can come to
know that the customer has placed the order for the first time. Any extra precautions to be take can be
entered in Header Texts in sales order.
At UISL, once the delivery is created w.r.t. Sales order, the quantify of material which is not yet delivered
from an order will be copied depending on the status of the confirmed schedule lines in the sales order. If
partial delivery has to be made, the delivery quantity has to be changed in the Delivery document.
The dispatch department will then select the required delivery document to further process the delivery.
Enhancement: Provision to capture the weight of the material / items in delivery document from the
weighing bridge and further invoicing to be carried out on the basis of this captured quantity.
When the truck enters the company premises, the truck no will be entered in the SAP
system which will be assigned to the delivery, delivery Item and delivery Quantity created
by the Sales department.
The truck will then weighed for its ‘Tare weight’, the same will be captured in the system.
Truck will go to the loading station and the material will be loaded in the truck. This Truck
will then again be weighed to get the weight of the material + truck. The difference
between the previous weight of this truck (tare weight in this case) and the present weight
would be the material weight.
Present weight captured – previous weight = material weight.
The same is repeated to get the weight of all the items, loaded in that truck.
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For the truck, the allowed materials to be loaded would only be those for which an delivery
document is created and which are not dispatched.
The entry time of truck, the tare weight time, the loading slip time, the last weight time, the
bill time and the exit time would be captured in an report.
When the Invoice is handed over to the truck driver with all the necessary documents the
dispatch person will give the clearance for the truck which can be seen at the entry gate for
further action to be taken.
(Gap : Functionality required that the dispatch person can give the clearance only if the
weights at loading point and Weighing bridge tally)
Approved Transporters for destination would be maintained in a master, while that of
customer approved transporters will have to be maintained in customer master which
would be copied during delivery or billing. The freight charges would be then captured
according to the freight terms with customer and the freight charges maintained in the
master.
Report will be developed to get the company account / paid bill freight on every 5 th & 20th
date of every month.
4.5 Billing
Billing represents the final processing stage for a business transaction in Sales and Distribution.
The billing component includes creation of invoices, pro-forma invoice, credit memos, debit memos, as
well as cancellations of Billing documents, etc.
A billing document is also made with reference to a preceding document like delivery or a sales order.
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The billing document types that will be used in UISL are Invoices, credit memos, debit memos, Invoice
cancellations.
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Revenue Transfer
Revenue
Planning Sales agreements
Transfer
of Requirements Production
Planning Sales agreements of Requirements
& Production
Planning
& Planning
Generate
PurchaseGenerate
Requisition
Purchase Requisition
Materials Management
Materials Management
Delivery
Delivery
Billing
Billing
Transfer
Transfer
to Finance
to Finance
Finance
Finance
and Controlling
and Controlling
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Following Sales order types will be maintained in SAP. All Order number ranges will be Internal
assignments. Separate number ranges can be maintained for each order type.
Standard Sales
Sale to Export oriented units
Free of Charge (FOC) Sales.
Sale of Raw material – Scrap
Services provided – Conversion / Job work
Exports
Sales to Railways
Return Orders
Supplementary Bill w.r.to Invoice / Invoices
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Create Inquiry
Picking
Create Billing
The above flow diagram gives the flow in Sales & distribution, which will be followed in UISL.
For inquiries given by regular customers the customer Number applicable in Master will be
selected. For inquiries received from New customers either the customer master would be
created for the same or the inquiry can be entered for the dummy customer made in One-time-
customer account group. Here the Customer name, Address and communication derails of the
customer would be entered in the inquiry itself, which will be applicable only for that inquiry and
would not form the par of the masters.
If an inquiry is received for a new material, the same will be taken care through Notification so
that the information of the inquiry can be passed to QCD department, which can further take the
action and give their recommendations on the notification itself. If the material can be produced,
and the Quote for the material has to be given, the Material Master for the same has to be
created.
Inco terms, negotiated payment terms defaulted from customer master.
If the Customer specification sheet is relevant, the same has to be attached to the order as a
document. The specification sheet can be scanned and uploaded in SAP through Document
Management System. This document number would be then selected in the order and attached
to the sales order for further reference. Provision to capture the specifications from the customer
specification sheet in the system also needs to be developed so that the same may also be
attached to the sales order.
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After saving the sales order the Order Acknowledgement letter would be the output, the print of
which will be in the form of Hard copy. The required output types to send E-mail to the customer
would also be maintained.
6.6 Exports
Exports sales order would be similar to a standard sales order with the only difference that excise
duty and Sales tax will not be determined as it is not applicable on Exports.
Pricing would be in the currency maintained in the customer master.
Separate records of the exchange rates are to be maintained in exchange rates tables to carry
out the conversion from the customer’s currency to Indian Rupees.
Commercial Invoice will also be in the Currency of the customer.
Excise Invoice will be created in Indian Rupees; the conversion of foreign currency to Indian
rupees will be according to the exchange rates maintained in the exchange rate table.
During creation of an Excise Invoice, whether the supply is Duty paid, under Bond or under Letter
of undertaking is to be selected, according to which the postings to the accounts would be
determined.
An ARE1 document will be created in the system with reference to the Excise Invoice. Excise
duty will appear on the ARE1.
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Requirements:
Railway sales would be tracked separately.
Inquiry is received from the Railways department / Tenders are opened
An offer is send to the department through a Quotation or Tender No. (Tender No, Tender date
and the Due date of the tender should be tracked against the Quotation).
Competitors names and offers are required to be tracked against the tender UISL has submitted,
to get an Comparative statement.
The railway department sends the advance acceptance of the Tender, which ensures that a P.O.
will be send by the department. The Number of the Advance acceptance of the Tender and its
date will be tracked needed to be tracked.
The P.O. is send by the railway department, which forms the input to the Sales Order in SAP
system. Output of the Sales order would be in the form of the Acknowledgement Letter. In the
sales order the required delivery Schedules dates and quantities would be entered.
Once the material is produced an Inspection call letter is send to the RDSO.
Delivery Memo (DM) is issued by the Quality Inspector on clearance of the material. Track of the
Dispatch Memo No. and date along with the Tendered quantity, Accepted quantity, Rejected
quantity and the No of Bars to be dispatched needed to be tracked in the system. Material to be
dispatched against this Dispatch Memo.
The material is dispatched to the consignee against the Excise Invoice.
An Inspection certificate (IC) is received from director, RDSO, against the material inspected by
the inspector. The track of the IC received with its Number, date and accepted quantity to be in
the system.
A Railway Bill is raised for 95% of the amount for the consignments for which Goods receipt
challan is received. This is the Bill according to which the payment follow-up is made and the
railway department gives the payment.
The receipt challan at the clients end is then received which is signed by an Authorized / Non-
authorized Signatory. The Goods Receipt Number and whether the signatory is authorized / Non-
authorized needs to be feed in the system on the basis of which the remaining 5 % bill is send.
A Railway Bill is again raised for the remaining 5% or 100% depending on the payment terms,
after the receipt note is received.
The payments received from the railway are to be entered according to the railway bills to identify
the payment shortages and the reason for the same. For short payments the action taken would
be in by an authorized person.
Commissions payable to the commission agent after the receipt of the order, after receipt of 95%
payment and after receipt of 5% payment for the railway department.
The processes in case of Sales to Railways are somewhat different from the Standard Sales cycle
covered in SAP, requiring additional functionality to track some data at every stage and development of
different formats (e.g. railway bills).
The required data will be tracked in SAP to give the necessary reports.
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GAP:
Tracking of the payment received from the Railways according to the Railway Bill, the
reasons code for short payment and further action to be taken.
Report informing the Commission payable to the agent after the payments are received from
the railways.
Returns process starts from the entry of returns order in the system. The returns order is usually
made with reference to the Billing document against which the material was dispatched.
If the return is with reference to invoice, price will be copied from the invoice it is referenced to.
The reason for returns will have to be entered in the returns order.
With the reference of the returns order, the material will be received through an inbound delivery
by ‘Post goods receipt’. The goods will be posted in quality inspection stock, decision for which
can be Quality Control department.
Then depending on the scenario an credit memo can be created or an subsequent order will be
created to give replacement of the material to the customer.
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Report will be developed to inform the due date within which the material has to be send back to
the customer to get the excise exemption.
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This scenario is of transferring the stock to the Depots created in the system.
The supplying plant is defined as vendor and the receiving depots as customer in the system.
A stock transfer P.O. has to be created in the receiving plant, and the delivery of the material will
be with reference to the stock transfer order.
A Proforma invoice will be created instead of normal billing document.
The Excise Invoice will be created with reference of the Proforma Invoice.
This Excise invoice is captured at the Depot to update the RG23D register.
The Depot in turn raises an Invoice on the customer, which updates the Account receivables for
the customer.
In depot one invoice can be created with reference to the material received from one or more
invoices and the opposite is also possible.
In SAP, quality notification for customer complaints will be raised whenever a complaint is received from
the customer.
Quality Notifications are structured documents that capture the non-conformities observed and recorded
and allows users to record the subsequent corrective/preventive actions required to solve the problem. It
captures the related information on cause of defect, the probable actions that are to be taken for
disposal, responsible agency/personnel, the activities that are to performed. It also keeps a track of the
status of the problem solving process like the Notification is only generated and released for action or
released but not processed yet, in-process, completed, successfully completed. Multiple problems can be
assigned in one notification. Generally all defects observed in one inspection lot is captured in one single
notification because the agency involved is the same.
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For UISL, following type of notifications will be used for customer complaint handling:
1. Notification type Q1 = Customer complaint (This is a general complaint not specific to any sales order)
2. Notification type F1 = Customer defect related (This will be specific to Sales order)
When a complaint is received, user will create a notification (type Q1/F1) in SAP, following details can be
entered there:
1. Sales Order/Delivery
2. Customer details- can be either directly entered or copied w.r.t. a sales order/delivery
3. Material details and reference quantity
User will also put the subject details in descriptive form in notification.
After completion of the task, the initiator may close the notification.
While entering a sales order, if the credit limit has exceed the specified limit the system now responds in
one of two ways
It outputs an error message, but prevents you from saving the order.
It outputs a warning message, but does not prevent you from saving the order. It blocks the
order.
If the order is blocked, the credit representative processes the blocked order from a list of blocked sales
and distribution documents.
The credit representative now decides how to proceed with this order. From the list of blocked documents
he can use the Information Functions in Credit Management to help make the decision.
Once the credit representative releases the order, a delivery can be created and a billing document
generated.
Similar blocks can be applied at the time of delivery and Post Goods Issue (PGI).
Once you have saved the Invoice document, the system automatically creates a financial accounting
document.
The customer pays the invoice that you created in the previous step. You then post the incoming
payment.
UISL needs the credit blocking on the basis of Credit limits fixed for each customer, and the Number of
days of due amounts.
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UISL has a requirement that the authorizations for releasing the blocked document would be in 3 stages
as per the percentage of the amounts, which have crossed the credit limits. e.g the value of the material
to be dispatched is within the credit limit the user will give the clearance for dispatch. If the value of is 5-
10% more than the credit limit then some other authorized person can give the dispatch clearance. If the
value is more that 10% than the highest authority can only give the dispatch clearance.
Rest of the Process for Credit Management at UISL, Ludhiana would be as follows.
One credit control area will be created for UISL, which is assigned to Company Code UISL
Name Description
UIS1 UISL Credit Control Area
Master data has to be maintained for Credit Management as follows:
To maintain a Credit Control Area in the customer master under sales area data
To define credit limits for customers wherever applicable
To maintain a risk category for the customer under credit control
To maintain credit representative for release of blocked orders etc.
Credit Limits would be defined for the customers as they are in the Present system.
The system will prompt this message while saving the order if the Billed amount of the customer exceeds
the credit limit maintained for the customer.
If the customer is in overdue then the system would give a warning about the overdue, overdue days for
which will be maintained in the system.
Delivery would not be possible as a result of order block due to credit control check.
Order will be released by the relevant Credit Control authorized person
After the order has been released, delivery would be possible and hence billing can be done
Blocking and Mark for Deletion is possible for customers as per requirements, depending on there
payment history.
The system will also give a list of orders, which were released due to credit limits & overdue. An
authorized person can change the credit limits of customers at any point of time.
In the similar way the orders can e blocked at delivery stage and can be released by an authorized
person.
This is covered in the Business Blue Print Document for India Localization and Business Blueprint for
Value Added tax submitted to UISL on 16/12/2005.
Excise duty will be calculated on the basis of Chapter ID in which the material lies and the country.
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CST or VAT applicable will be determined on the basis of the Country, Plant region, Customer region,
Customer tax classification, Material tax classification.
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7 Master Data:
Masters: - Master data forms the basis of sales and distribution processing. Precisely
maintained and well-classified master data considerably simplifies and accelerates the
operative processing in daily business. Since other modules like PP, MM and FI and SD
use Master Data, it forms the core of SAP R/3 system.
Master in S&D Module: - For the Sales and Distribution module mainly two kinds of
masters have to be maintained.
Critical data such as Tax code, Price group, Terms of payment, credit control area,
Shipping conditions, delivering plant etc are to be entered carefully as this has impact on
other transactions
The list of payment terms has to be given by UISL, the same will be maintained in the
system.
The Key user will be responsible to create the Customer Master Record. Authorization
for that Customer and its details will be given by the Identified Power User. Both the
Sales & Distribution and Financial Accounting views should be created simultaneously.
Tax details
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The tax classification indicators of the customer along with the region of ship to
party is responsible for determining the Sales tax or VAT applicable and has to
be chosen carefully while maintaining the customer master.
Sub Process SAP Process Benefit
Customer no generation will be given
Data redundancy is avoided
1 by the system sequentially and
duplication of data is not possible
Default delivering plant can be This is useful in sales
mentioned transactions like order processing.
2
Payment terms fields related data Data gets copied from the master
such as overdue, due date etc. which can be edited if required
Single customer can be treated as Redundancy of data is
Sold to party, ship to party, bill to avoided. Data from the master
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party and payer and is relevant for gets copied into the order that can
other Concerned Departments be edited.
Customer master utilizes both state
Enhanced accuracy in tax
4 field and tax code field to determine
determination.
taxes
Order combination indicator is Order combination indicator
5 available control whether more than one
Partial delivery indicator is available order can be combined into a
single delivery
Partial delivery settings control
whether customer is to be
delivered in full or part quantities
can be delivered
Apart from VAT/CST /Pan Excise This would be useful for
6 related data like excise registration statutory compliance purposes.
no., excise division can be
maintained. Vat regn no. is also
available.
In SAP the customer will be created for a company code and a sales area. A customer can be
extended to more than one sales area in one company code. The customer Master is broadly
divided as mentioned below.
1) General Data
Customer number (Customer code of the customer, internally generated by the system)
Customer Name
Address with city, pin-code, region, and country.
Telephone/ Fax Number/Email ID
Industry Sector
Customer Class
Contact Person details (contact person at the customer location)
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4) CIN Details
ECC No
Excise Registration range/ Division
CST No
Pan No
Material Master will have following Sales & Distribution related key data –
Material Type i.e. whether it is a finished good, Semi finished good, etc
Material groups
Delivering plant
Pricing Indicator
Material pricing group
Acct assignment group
Item category groups
Tax classification Indicator for the material
Loading group
All Sales & Distribution sales documents, (with the possible exception of inquiries for a new product) will
reference a material.
The material records in scope for Sales and distribution may represent a:
Finished Products
Semi finished
The user needs to clearly identify Material Types, Unit of Measurement, and all other parameters while
entering the material master as this has impact on all the transactions being carried out for that material.
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Extra unit of measure if any Order entry can be done in any unit of
4. shall be specified in material measure specified in material master
master
At UISL, a finished product has to be defined for a plant, sales organization and distribution channel and
it will contain a division. It has to extend to all plants in the system. Also it has to be extended to the
respective sales organization & distribution channel combinations wherever applicable. This means that
a material has to be defined for all plants and depots and it has to be extended to respective sales
organization & distribution channel combination. The following fields will be needed to be maintained in
UISL, Ludhiana
The basic data view of the material would be used to define the following
Unit of Measure -Ton etc.
Division
Net Weight
Gross Weight
The Sales / General Plant view would contain the following fields
Availability Check (for transfer of requirements)
Loading Group (to determine shipping point)
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7.3 Pricing
The term pricing is used broadly to describe the calculation of prices (for external use by customers or
vendors) and costs (for internal purposes, such as cost accounting). Conditions represent a set of
circumstances that apply when a price is calculated. For example, a particular customer orders a certain
quantity of a particular product on a certain day. The variable factors here – the customer, the product,
the order quantity, and the date – determine the final price the customer gets. The information about each
of these factors can be stored in the system as master data. This master data is stored in the form of
condition records.
Condition tables will be maintained with the following fields: Sales organization / Distribution channel /
Customer / Freight terms / Product Group / Shape / Size / Material Code.
The prices, which are the condition records, will then be entered in the required Condition tables.
The system will first look that if an record exists for the customer / material combination. If found the
system will access the same and consider the prices for the same. If material specific record does not
exists the sytem will look for whether the material price if found for the combination of Customer/grade
group/ shape / size group / length type / and the process. If the prices are maintained for the same the
same will get picked in the order. If the material does not lie in that combination also then the system will
give an error and the masters have to be maintained for the same. These records are valid for defined
periods.
The user would not be able to modify any price determined by the system, and any change in the price
will have to be done in the master records, authorization for the same will be given to the Power users.
Prices are determined by the system by referring to Pricing Condition Master Records.
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Pricing Procedure
Pricing procedure will be maintained for Product Sales. The pricing procedure will include the following
components:
Customer specific price
Excise Duty
Sales Tax / VAT
Freight if applicable
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8 Output Formats
The following output types will be designed for Sales:
No Document Remarks
1 Inquiry for New Products As per the format finalised with UISL
2 Quotation As per the format finalised with UISL
3 Railway Quotation Format not yet finalised
4 The same Order Acknowledgment output type will be used
Order acknowledgment
across all company codes and for all types of sale
5 The same Delivery Document output type will be used across
Delivery documents
the company code.
6 Billing VAT / Excise Invoice creation
8 Inspection Call Inspection call to the RDSO inspector in case of Railway sales.
9 Pending order status. As per the format that will be finalised with UISL
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9 Reports
The following Reports will be provided in Sales
Report Selection Options Key Fields
Customer Analysis Sold-to party Sold-to party / Incoming orders / Invoiced Sales
Material Credit Memo / Billing qty / Total order qty
Sales Organization
Distribution Channel
Division
Period
Material Analysis Material Material / Incoming orders / Invoiced Sales
Sales Organization Open orders qty / Billing qty / Tot.order qty /
Order items
Distribution Channel
Date
Sales Organisation Sales Organization Sales Org. / Incoming orders / Tot.order qty
wise Analysis Distribution Channel Invoiced Sales
Division
Sales district
Sold-to party
Material
Date
Shipping Point wise Shipping Point/Receiving P Material / Sold Quantity
Destination country
Sales office wise Sales Organization Sales Office / Incoming orders / Orders: cost
Sales Group Invoiced Sales /Inv.sales: cost
Sales Office
Distribution Channel
Division
Credit master Sheet Customer Customer / Name / City / Credit limit / Credit limit
Credit control area used / Over/under Cred.lim.used / Total limit /
Last payment / Cust.cred.grp
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10 Authorization:
Access to master records and transactions in order to prevent unauthorized changes can be restricted
through authorizations. Depending on how the master data is organized and on how the access should
be controlled, authorization profiles can be created. These authorization profiles are attached to roles,
which are used to describe job responsibility. Roles created will be assigned to the users.
Authorizations can also be assigned for different types of processing.
All users could have authorization to display master records while only a limited group of users may be
able to create and change master data. Only those transactions and menu paths that a person is
authorized to use will be shown on the screen to improve user data processing efficiency.
Authorization profiles and the access levels for the users shall be discussed in detail during the
Realization Phase.
Customer Master
Material Master
Condition Record / Pricing Records
Sales Inquiry
Sales Quotation
Sales Order
Delivery
Billing
Excise Invoice creation
Credit Management
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11 GAP Analysis
The Blueprint document for sales and distribution describes the process that would be carried out by the
R/3 system. The following aspects could be addressed only at the time of realisation.
Tracking of the payment received from the Railways according to the Railway Bill, the
reasons code for short payment and further action to be taken.
Report informing the Commission payable to the agent after the payments are received from
the railways
Provision to enter the tentative delivery dates in the Report of Pending Customer order
status.
The Sales orders for which production has already started, the system should allow the
cancellation of the order by an authorized person only.
If excess material is produced against an order, within an tolerance range, the system should
automatically pick the excess material
Intimation to the production department to hold the production of the material for which the
order is cancelled at the 11th hour.
The requirement in credit management functionality for percentage/amount-based
authorizations, for releasing blocked delivery documents.
The functionality to maintain two or more payment terms for one customer in the customer
master and only that those payment terms could be selected in Sales order.
The functionality to intimate that the customer has notified a complaint for the last supply
during the creation of the sales order.
Short-closing the orders without manually changing the quantities in the order.
Allowing the Delivery / PGI by an authorized person, with the payment mode as Letter of
Credit even when the financial document is not created in the system. Functionality that the
LOC can be attached to an invoice after dispatch.
Size group in which the material lies should be selected form the size selected in the material
description
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