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QUESTIONNAIRE

I am Mrs. Roopa Patil doing PhD in human resource management my topic is


“Performance counseling” of IT employees in Bangalore. Please take a few minutes
to complete this survey. Your specific answers will be completely confidential, but
your views in combination with those others will be used only for academic purpose
only
Thanks in advance

Questionnaire

Section A
Personal Information

1. Name(Optional) ___________________________________

2. Gender

a) Male b) Female

3. Age

a) 21 to 31 Yrs b) 31 to 41 Yrs
c) 41 to 51 Yrs d) 51 and above

4. Educational Qualification

a) Graduation b) Post Graduation


c) Diploma d) PG diploma

5. Marital Status
a) Unmarried b) Married
c) Widow/Widower d) Divorcee/Separated

6. Employment status of spouse


a) Employed b) Unemployed

7. Size of the family


a) Less than 4 members b) 4 to 8 members
c) 9 to 12 members d) 13 and above

8. How long have you been working in IT industry


a) Less than one year b) 1 to 5 Years
c) 6 to 10 Yrs d) 11 and above Yrs

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9. How long have you been working for the present organization
a) Less than one year b) 1 to 5 Years
c) 6 to 10 Yrs d) 11 and above Yrs

10. How many work related foreign visits have you had in the past --- years
a) Not yet b) One time
c) Two times d) Three times & more

11. Number of organizations you have worked for (Including present one)
a) 1 b) 2 – 4 c) 5 -8 d) 8 and above

12. Monthly income (In Rs)


a) Below 25,000 b) 25,000 to 50,000
c) 50,000 to 75,000 d) 75,000 and above

13. Number of earners in the family, excluding you


a) No other earners b) One earner
c) Two earners d) Three & more earners

14. Monthly Expenditure


a) Below 20,000 b) 20,000 to 40,000
c) 40,000 to 60,000 d) 60,000 and above

Section B

Questionnaires on Performance Appraisal System

Please complete the following questions.

1. Name of the company/Organization (Optional)


____________________________________

2. What is your designation/Job Title?


Software Engineer Senior software Engineer
Team /Tech Leader Project Leader
Project Manger Senior Project Manager
Program manager Delivery Manager
Others

3. Performance appraisal system is needed in an organization


Strongly Agree Neutral Disagree Strongly
Agree Disagree

4. Is there a formal performance appraisal system in your organization?


YES NO

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5. If YES In your view does the above formal performance appraisal system function
fairly/equitably
YES NO

5.1. If NO then, please comment as to why


______________________________________________________
______________________________________________________

6. Does your immediate boss involve you in the performance appraisal process by
holding a joint meeting?
YES NO

7. Do you have a well understood Pay – for – Performance compensation program.


YES NO

8. Do you receive constructive feedback from your boss throughout the year?
YES NO

8.1. Or Just after the appraisal is done


YES NO

9. Does your Immediate Manager appraise all the work done by you through the year?
YES NO

9.1. Or your appraisal is biased only on the work done by you during the latter part of
your prior to the appraisal YES NO

10. What is the attitude of your boss towards performance appraisal?


a) Serious b) Neutral c) Waste of time

11. Are performance appraisal goals (KRA ie Key result areas/Key performance
indicators) clearly communicated to you at the start of the appraisal year?
YES NO

12. Does performance appraisal system helps to win co –operation and team work
between employees
YES NO

13. Is performance appraisal system helpful in reducing grievance among employees?


YES NO

14. Is performance appraisal system helpful in improving personal skills?


YES NO

15. Performance appraisal system helps to identify the strength & weakness of an
employee
YES NO

16. Do you find difficulties in achieving the targets set by you in your job?
YES NO

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17. Is the desired target of the organization achieved through performance appraisal?
YES NO

18. Performance appraisal goals set for you are realistic, achievable and measurable
YES NO

19. Are you satisfied with the performance appraisal process in your organization?
YES NO

19.1. If NO, then please give your suggestions _________________

20. How are the non performers managed in the organization?

a) Training to develop their skills

b) Counseling is done

c) Other measures ________________________________

21. What according to you is the motive behind performance appraisal done in your
organization?
a) Promotion b) Remuneration
c) Technical training d) Behavioral training
e) To show f) for name sake

22. The recommendation of performance appraisal is used for


a) Termination
b) Extension of probation
c) Consider for training & Development
d) Transfer to other type of work
e) Increment of salary
f) Potential for promotion
g) Ready for promotions
h) others ___________________

Section – C
Question for employee job satisfaction
1. How satisfied are you with the job you are working on?

Satisfied Neutral Dissatisfied

SD: Strongly Disagree, D: Disagree, N: Neutral, A: Agree, SA: Strongly


Agree

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2. Leadership and planning

Have confidence in your company’s leadership in


Managing the company affairs

Adequate planning for corporate objectives

 Management play favorites

3. Corporate culture

Quality is a top priority with the organization

 Individual initiative is encouraged at your organization

 At work you have the opportunity to do your best

 Feel free enough to approach management at


any time about any issues

4. Communication

 Adequately informed about company’s new projects


Or tasks

 Corporate communication are frequent enough

 You can trust what your company tells you

 Adequate communication between departments

 Good interpersonal relationship with your


Colleagues/Associates

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5. Career development
 Clearly established your career path at this organization

 Have opportunities to learn, grow and develop

 Feel that your job is secured

 Perform your job whole heartedly

 Are job promotions fair and objective

6. Your Role
 You are given enough authority to make decisions you
need to make

 You contribute to your Company’s mission


You have enough materials, information and equipments
to do your job well

7. Recognition and Rewards

 Is the reward system practiced, properly communicated


to all the employees

 If you work well, you can count on being promoted in


Organization

 You are valued at company’s name

 Organization/Company name gives you enough


recognition for work that’s well done

 Your salary is fair for your responsibilities

 Suggestions are considered while reviewing your reward

7.1 Employees/you are considered for reward and recognition mostly for

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 Innovative and creative ideas
 Increased productivity/results/outcome
 Customer satisfaction
 All of the above
 Others__________________

7.2 How are you selected for a reward, is it through

 Group vote
 Decision from top official
 Decision from a single manager
 None of the above
 Others______________

7.3 How is your company benefited from the rewards and recognition?

 Improved performance
 Reduced absenteeism
 Reduced turnaround
 Others______________

8. Teamwork and cooperation

 You are a part of a team working towards a shared goal

 Important task/work is distributed in the team equally

 “politics” is kept minimum in your organization for


distribution of work/task

9. Working Conditions
 Believe your job is secured
 physical conditions are good
 Deadlines are realistic
 Workload is reasonable
 Can you keep a reasonable balance between
work and personal life

10. Your immediate manager

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 Manger treats you fairly
 Manger treats you with respect
 manager handles your work related issues satisfactorily

 Manager takes your input/opinion to make decisions

 Manager is a good leader

 Manager at work seems to care about you as a person

 Manager encourages your developments and


Improvements at work

11. Training and Development

 Organization is providing as much as initial training


as you need

 Organization provides as much as ongoing training


as you need to perform your task/project

 you are send to attend any employee development


Program till date

12. Benefits

Are you satisfied with the companies benefit package?


Specifically with
 Salary
 Amount of leaves &holidays
 Sick leave policy
 Work timing & culture
 Pick & drop facilities
 Beverages & snakes in office
 Festivals & birthday gifts

 Employees/Family get to gather/Parties

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 Reward/Peaks

 Working environment

 Others ________________

13. How would you describe your working environment?

 Relaxed

 Normal

 Tense

 Very tense

14. How long do you plan to continue your career with this organization?

 Less than one year

 1-2 years

 3-5 years

 Don’t know

15. Would you recommend your friend for a job/Employment in your organization?

 Definitely not recommend

 May recommend

 Definitely would recommend

16. What can your organization do, to increase your satisfaction as an employee?

______________________________________________________
______________________________________________________

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Section – D
Questionnaire on Performance counseling
Please circle one number for each statement
SD: Strongly Disagree D: Disagree N: Neutral A: Agree
SA: Strongly Agree

1. Are you satisfied with the performance rating?

2. Are you satisfied with the performance appraisal review rating?

3. Do you know what is expected from you at work?

4. At work do you have the opportunity to do what you do best everyday

5. Is there someone at work who encourages your development?

6. At work do your opinion seems to count

7. Do you perform your job whole heartedly?

8. The mission of your company makes you feel your job is important

9. Do you have a best friend at work?

10. Do you get all information about the events & affairs of the company
which have an effect on your work?

11. Do you feel resentment if you’re working life starts to impinge


in your personal life?

12. Do you inform your manager when your personal problem affects
your performance at work?

13. Do you happily exceed your working hours to complete the


assigned work targets?

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14. Do you feel that your personal life is taken aback due to
your professional life?

15. Have you experienced any kind of harassment from your


senior staff members?

16. Have you ever experienced job burnouts due to excessive stress and
work pressure? (high anxiety & frustration?)

17. Do you feel over burdened due to strict reporting patterns


and high target pressure?

18. Do late night office timing and idle work sitting affect your job satisfaction?

18.1 If Agree, then have you ever talked about it with your superior and what steps
were taken?
_______________________________________________

19. Are you able to adapt easily to the change in your working environment

20. Do you have cordial relations with your superior?

21. Do you have good interpersonal relationship with your


colleagues/associates?

22. Do you find difficulties in handling your role ambiguity


(ie Personal & Professional Roles?)

23. Do you find difficulties in achieving the targets set by you in your job?

24. Do you feel that a person himself is responsible for his/her actions?

25. Do you feel that your job is worthy to your carrier & organization

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26. Does your organization strive for your future carrier goals?

27. Does your organization gives you training to manage stress and
conflicts at workplace

28. Does your organization take good care of your problems and try to solve or
redress them with proper counseling

YES NO

29. If you need any help related to any problems (Personal & Professional) in your
job, then whom do you consult

a) Family/Friends b) Superior/Boss

c) Associates/Subordinates d) Counselors

30. Who conducts performance counseling in your organization (i.e. Job title of
counselor?) ___________________________

31. Do you think performance counseling cells or sessions should be introduced in


your organization?

YES NO

31.1 If existing so, is it effective and useful?

YES NO

32. When do you feel the highest need of performance counseling on your job?
______________________________________
______________________________________

33. Mention any two important aspects of your job which you like the most and hate
the most
________________________________
______________________________

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Section – E
Question for Performance counselors

Optional
Please complete section-E, only if you are counseling your associates or subordinates.

1. You are a professional counselor?

YES NO

1.1 If NO, are you an employee of the organization where you conduct counseling?

YES NO

2 Is performance counseling done only for poor performers?

YES NO

3. Do you think performance counseling cells or sessions should be conducted


regularly?

YES NO

4. Do you include psychological counseling (i.e. Issues like stress, burnout, habits etc)
in performance counseling?

YES NO

5. Do performance counseling include personal counseling (i.e. relationship, financial


etc)

YES NO
6. Does performance counseling helps to win cooperation and team work in an
organization

YES NO

7. Is performance counseling helpful in reducing grievance among employees?

YES NO

8. Is performance counseling helpful for improving personal skills of employees?

YES NO

9. Does performance counseling system helps to identify the strength and weakness of
employees

YES NO

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10. Does performance counseling effect for transfer, demotion, suspension and
dismissal

YES NO

11. Does the organization have a separate committee to review the performance
counseling result?

YES NO

Thanks for your valuable time and response

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