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ABSTRACT
Transformational leadership has attracted extensive attention in management research. The
influence of transformational leadership on organizational performance is an important aspect.
Given the background where greater attention is being paid to transformational leadership in the
banking industry, this research aimed to establish the degree of the influence of transformational
leadership on organizational performance of micro finance institutions in Kenya. Questionnaires
were used for data collection. They were analyzed via structural equation modeling. The findings
reveal that organizational performance is positively influenced by transformational leadership
(β= 1.505; p < 0.05). These findings remind managers of the need to pay close attention to
transformational leadership, to cultivate organizational performance, and thereby to eventually
improve employee’s sustainable performance.
Keywords: Transformational Leadership, Organizational Performance, Effectiveness, efficiency.
1. BACKGROUND OF THE STUDY: effectiveness may be measured in terms of
financial, operational and behavioral measures
Organizations are constantly facing an
respectively. First, financial measures may
increasingly dynamic environments
include profitability and growth, which in turn
characterized by considerable and often
can be used in assessing the financial
unpredictable economic, technological and
performance of an organization. Secondly, the
political change. The manner in which
operational measures include productivity,
organizations respond rapidly to such changes
resource acquisition, and efficiency and
will ultimately have an influence eon
employee reaction on workflow as well as work
organizational performance. Organizational
support in organizations. Third, behavioral
performance is defined as firm performance the
effective measures are made up of adaptability,
outcome of adapting useful management process
satisfaction and good communication can be
(Mandy, 2009). According to Davood and
used to assess individual performance. This
Morteza (2012) sees firm performance as the
therefore study will adopt the use of
ability of a firm to generate acceptable result and
effectiveness in terms of efficiency as a measure
actions. Hence, firm performance is an essential
of organizational performance.
issue in business activities which needs tolerable
Research on organizational performance has
planning and dedication.
attracted a lot of attention in academic literature.
According to Mandy (2009) firm performance is
Tannenbaum and Kahn (2000) postulated that a
considered to be the outcome of adapting useful
firm’s effectiveness is the capacity of the
management process. He posits that
organization to successfully cope with the
organizational performance can be measured
resources for the accomplishment of the
using a number of criteria’s; which includes
specified goals. Consequently a shared purpose
effectiveness, efficiency, growth and
of the organisation could start with matching its
productivity. Oliyo (2014) organizational
resources with its goals and objectives and it
achievement will depend in part on the fit based on the aforementioned information to
between individuals and the culture of the provide the basis for career decision-making
organisation. The study therefore is study the (Brown & Brooks, 1990a; Herr & Cramer, 1988;
relationship between organizational culture, McDaniels & Gysbers, 1992). Parsons’
leadership and firm performance. formulations are often referred to as the basis of
Despite of many studies done few if any trait and factor theory (Brown, 1990b; Brown &
empirical studies have established the role of Brooks, 1990b), but the work of Holland (1985)
leadership on firm performance. Empirical brought trait and factor theory to centre stage
studies and a number of meta-analyses have where it remains today. The trait theory will be
provided evidence of a positive relationship used in this study to explain the moderating
between transformational leadership and a range variable of leadership’s role in moderating the
of employee outcome tested in different relationship between organizational culture and
organizational settings (Judge and Piccoli, 2004; performance.
Dumdum, Lowe and Avolio, 2002). In addition, Literature does show that transformational
a meta-analyses by Piccoli et al., (2012) leadership can have a positive impact on the
compared the relative importance of five overall performance of the organization. Based
leadership styles, namely; transformational, on assertion and an understanding of the four
contingent reward, laissez faire, and initiating central components of transformational
structure, and consideration in explaining job leadership, a theoretical framework to
satisfaction and leaders effectiveness. The understand how transformational leadership
results showed that consideration and influences organizational performance was
transformational leadership styles are the most formulated. In the framework four independent
important predictors of two employee outcomes. variables that is idealized influence, inspirational
Barling, Weber and Kelloway (1996) agrees that motivation, intellectual stimulation, and
training managers on transformational individual consideration. Organizational
leadership behaviors resulted in significant performance as measured through effectiveness
increase in their subordinates' organizational and efficiency was utilized as the dependent
commitment. Hence, this study seeks to variable. The framework proposes that while
establish the role of leadership on firm transformational leadership may result in the
performance in micro finance institutions in development of improved organizational
Kenya.The study will be guided by the Trait and performance, specific elements of
Factor theory of transformational leadership. transformational leadership may play are more
significant or substantial role in shaping
2. THEORY AND HYPOTHESIS
performance outcomes.
DEVELOPMENT:
Idealized influence is one of the four
2.1. Trait and Factor Theory: components of transformational leadership
Parsons (1909) put forth a three-step schema identified as an independent variable for this
forming the basis of the first conceptual investigation. Scholars examining this process
framework of career decision making (Brown & assert that idealized influence refers to the idea
Brooks, 1990a) and the foundation of the that followers will trust and respect leaders to
vocational guidance movement (Srebalus, provide support and resources (Chu & Lai,
Marinelli, & Messing, 1982; Super, 1983). 2011). Understanding the specific impact of
Parsons’ three-part model advocated personality idealized influence on organizational
analysis, where individuals gain an performance is thus imperative for expanding
understanding of both their strengths and comprehension of how transformational
weaknesses of attributes or traits; job analysis, leadership influences organizational outcomes.
for instance given these traits, their conditions Inspirational motivation is another component of
for success in occupations; and matching transformational leadership that is examined in
through scientific advising, make career choices this investigation as an independent variable.
Although there is a range of behaviors that could performance is a broader concept whose
be used for measuring performance, Borman and indicators include productivity, quality,
Schmit (2012) stress it is judgmental and consistency, efficiency as well as relative
evaluative processes that take a great deal of measures such as management development and
action when defining performance. Ittner and leadership training for building necessary skills
Larcker (2012) confers that organization and attitudes among the workers (Richard,
2002). Organizational performance can also be Performance has been perceived differently by
conceptualized in terms of net income, revenue, various researchers, but most of the scholars
number of employees, physical expansion, relate performance with measurement of
increased market share and financial transactional efficiency and effectiveness
sustainability (Kotter, 2012). towards organizational goals (Stannack, 1996;
The degree of an achievement to which an Barne, 1991).
employee’s fulfill the organizational mission at
workplace is called performance (Cascio, 2006).
The descriptive survey design enables the setting. This design is suitable because it enables
researcher to explore and describe the the researcher to formulate important principle
relationship between variables in their natural of knowledge.
management in institutions.
3. TARGET POPULATION:
4. SAMPLING DESIGN SIZE:
Cooper and Schindler (2001) define population
as the total collection of entities to whom the Stratified random sampling method will be
researcher seeks to make inferences. Thus, applied to come up with the strata, since the
population is the collection of all entities that population in manufacturing firms is
conform to a given study condition. The top heterogeneous.
management, middle management lower The study will be guided by Cochran (1963) and
management of the 43 micro finance institutions Yamane (1967) to determine the sample size.
in Nairobi city (CBK, 2016) constituted the Therefore the formula as simplified by Yamane
subjects of the study.The study singled out 1967 is:
Nairobi city since it is the headquarters of most
micro finance institutions in Kenya. The target
population consist of 43 micro finance
institutions in Nairobi town. There are 236
employees distributed in different cadres of
4.1. Data Collection Tools 4.3. Validity and Reliability
The type of data will be primary data collected Validity
using a structured questionnaire which will be Content validity will be estimated by a thorough
issued to sample units of the micro finance review of the relevant literature and consultation
institutions. Hence, transformational leadership with subject matter experts, to determine
will be measured on a five-point Likert scale. whether the items in the measure have
4.2. Data Collection Instruments adequately sampled the domain. To enhance the
The data will be collected using questionnaires. concept validity of the survey measures, the
The items in the questionnaire will be measured researchers conducted a pretest (Fowler, 1993)
on a 5-point Likert response scale ranging from and a pilot study to assist us in the fine tuning of
“Strongly disagree” to “Strongly agree” as the questionnaire, and particularly in identifying
guided by prior studies. potentially misleading items(Carpenter
&Westphal, 2001).
inflation factor (VIF). A VIF for all the Total 108 100.0
independent and dependent variables less than 3
Length of
(VIF≤ 3) shows no multicollinearity while a VIF
of more than 10 (VIF ≥10) indicates a problem Service Frequency Percent
of multicollinearity (Cohen et al., 2003). 0-5 30 27.8
Multicollinearity creates a problem for multiple 6-10 19 17.6
regression models given that as collinearity
increases the standard error of coefficients also 11-15 22 20.4
increases making them less reliable. In this 16-20 25 23.1
regard, the present study performed a Over 20 years 12 11.1
multicollinearity test with a view to identify
variables with a high correlation among Total 108 100
themselves. All variables were found to be Highest
optimally correlated. Education level Frequency Percent
5.2 Demographic Information: Primary
This section captures both the respondent 2 1.9
Certificate
organizations’ demographics including
responses by gender of the respondent, Diploma 58 53.7
managerial position, respondent age, number of Undergraduate 36 33.3
years in service and highest education level Postgraduate 12 11.1
attained presented and analyzed in table 2
below. Total 108 100.0
Source: Survey Data, 2017
Table 2: Response by Gender In order to show the gender distribution and
parity across the institutions included in the
Gender Frequency Percent survey, the study sought to determine the
Male 84 78.0 respondents’ gender. Respondents were thus
Female 24 22.0 required to indicate by checking either male of
female response categories provided. As
Total 108 100.0 presented in table 4.1, male respondents, 84
Management (78.0%), registered the most as compared to
level their female counterparts, 24 (22.0%). It follows
Frequency Percent then from the findings, that the males make the
Top dominant gender. This is a notable finding with
management 33 30.4 the implication that the empowerment of the
level female gender has not made great strides in the
country much to their numbers matching those
Middle of their male counterparts in key managerial
management 54 49.6 positions.
level Respondents were asked to indicate their
Support Staff 21 20.0 management levels in order to further ascertain
Total 108 100.0 representation and diversity thereof in
perspectives. To this end, three managerial
Age Categories Frequency Percent cadres were targeted in the present study
Below 30 years 17 15.7 purposively owing to their expected possession
of the information of interest with respect to the
30-40 years 41 37.9
variables. The analysis revealed that a majority,
41-50 years 32 29.7 49.6 % of the respondents were in the middle
51-60 years 18 16.7 management level while 20 % belonged to the
senior management level and 30.6% belonged to length of experience. With a majority of
support staff. This indicates the diverse respondents having worked for at least 5 years,
perspectives as informed by tasks and duties responses can be deemed as informed by
characteristic of the respective management adequate experience in the study area.
levels. All categories were deemed adequate for Respondents were also asked to indicate their
analysis as regards the response rates and highest levels of education. This would serve to
representative of employees across the two show the academic qualification among
levels of management among the institutions respondents in their respective positions, as well
surveyed, and by extension, similar institution in as a general overview of education levels among
the country. respondents in their respective study areas. From
The study deemed age an important the findings, a majority of respondents, 53.7 %
demographic characteristic in the present study of respondents indicated having attained a
with a view to establish any pertinent trends in diploma level, followed by 33.3% having
the variables under study as well as to have an attained either an undergraduate degree. A
overview of the age distribution thereof. Age further 11.1% indicated having attained a
was also considered a relative indictor of diploma or higher national diploma. Overall, the
respondents’ length of experience hence study area can be said to comprise staff from
reliability of responses. Results as illustrated in relatively high levels of education.
table 4.1 reveal that a majority of respondents, 5.3 Organizational Performance:
37.9% fall within the 30 - 40 years age category. In this section, the study sought the respondents’
This is quite distantly followed by those within perception regarding the various aspects
the 41 - 50 years age category as indicated by defining organizational performance. The set of
29.7% of the respondents. Only 16.7% and statements used in this regard was first pretested
15.7% of respondents fall between 51 - 60 years in a pilot study in order to determine its
and less than 30 years categories respectively. reliability, evaluated through Cronbach’s Alpha
As such, it can be deduced that age, across the which measures the internal consistency.
institutions surveyed is majorly youthful to Reliability Test Results
middle age, distributed, between 30 and 50 The Alpha measures internal consistency by
years. A rich diversity in experience was thus establishing if certain items measure the same
established. construct. Nunnally (1978) established the
With some level of working experience Alpha value threshold at 0.7 which the study
necessary in establishing the study objectives, benchmarked against. Cronbach Alpha was
the study found it appropriate to establish the established for every objective in order to
length of service of the respondents, in years, determine if each scale (objective) would
serving at their respective institutions. This produce consistent results should the research be
would ascertain that responses were already done later on. Table 3 below presents the
informed by diverse experience owing to findings.
respondents’ respective lengths of service. The
study found that a majority of respondents,
27.8% have worked in the study area for less
than 5 years. This was followed by those having
worked for between 16 and 20, as indicated by
23.1 % of the respondents while 20.4% of the
respondents have worked for 11 and 15 years.
Only 11.1% of the respondents were found to
have worked in their respective institutions for
either between 16 and 20 years and over 20
years. The results present a rather fair skewed
distribution across the years representing the
The reliability coefficients table shows that all of 0.7. The study thus found that the variables as
the sub-scales for organizational performance, measured in the questionnaire was reliable and
culture and leadership variables were significant, could thus be used in the main study and
having an alpha above the prescribed threshold therefore analysis.
Table above presents the Pearson correlations leadership on organizational performance among
for the relationships between transformational micro finance institutions in Kenya. From the
Lydia Muriuki et al, (2018); www.srinivaspublication.com PAGE 83
International Journal of Management, Technology, and Social SRINIVAS
Sciences (IJMTS), ISSN : Applied, Vol. 3, No. 1, May 2018 PUBLICATION
Regression analysis produced the coefficient of (ANOVA). Analysis of variance was done to
determination and analysis of variance show whether there is a significant mean
Lydia Muriuki et al, (2018); www.srinivaspublication.com PAGE 84
International Journal of Management, Technology, and Social SRINIVAS
Sciences (IJMTS), ISSN : Applied, Vol. 3, No. 1, May 2018 PUBLICATION
difference between dependent and independent the regression model: Y = α + β1X+ ε; where,
variables. The ANOVA was conducted at 95% Y= performance of micro finance institutions; α
confidence level. According to Katz (2006) = Constant; β1 – β2 = coefficients of the
Regression analysis generates an equation to independent variables; X = transformational
describe the statistical relationship between one leadership and ε = being the error term
or more predictor variables and the response established from heteroscadiscity.
variable. This finding is in line with De Jong and Bruch
Regression analysis was used to establish the (2013) who established that transformational
strengths of relationship between organizational leadership has a direct impact on organizational
performance (dependent variable) and the climate. De Jong and Bruch argue that through
constituents, that is, Transformational transformational leadership the climate of the
leadership, (independent variables). The results organization can be strengthened creating an
showed a correlation value (R) of 0.722 which environment in which employees are motivated
depicts that there is a good linear dependence and energized. This facilitates the achievement
between the independent and dependent of organizational goals and hence increased
variables.Chaplin (2007) argues that R-squared performance. The study supports Orabi 2016
is a statistical measure of how close the data are who established that transformational leadership
to the fitted regression line. It is also known as has a positive influence on organizational
the coefficient of determination, or the performance of banking sector in Jordan.
coefficient of multiple determination for
6. SUMMARY
multiple regression.
With an adjusted R-squared of 0.519, the model The objective of the study was to examine the
shows that transformational leadership, explain effect of transformational leadership on
51.9 percent of the variations in organizational employee performance among micro finance
performance while 48.1 percent is explained by institutions in Nairobi Kenya. This also
other factors not included in the model. informed the second hypothesis of the study that
According to Howell (2002), measures of there is no significant relationship between
goodness of fit typically summarize the transformational leadership on employee
discrepancy between observed values and the performance among micro finance institutions in
values expected under the model in question. Nairobi Kenya. The positive significant
The P-value of 0.000 implies that correlation is of the implication that as
transformational leadership, has a significant transformational leadership is increased,
relationship which is significant at a confidence organizational performance meaningfully
interval of 0.01 level to 0.05 level and the β= increases as well. The study thus rejected the
1.505. This means that transformational second null hypothesis of the study that states
leadership influence organizational performance. that there is no significant relationship between
This also depicted the significance of the transformational leadership on employee
regression analysis done at 95% confidence performance among micro finance institutions in
level. This implies that the regression model is Nairobi Kenya.
significant and can thus be used to assess the Findings reveal that transformational leadership
association between the dependent and significantly determines organizational
independent variables. Gelman (2006) provides performance among micro finance institutions in
that ANOVA statistics analyzes the differences Nairobi Kenya. It can be deduced therefore that
between group means and their associated transformational leadership is a crucial factor in
procedures (such as "variation" among and achieving organizational success through
between groups). improved employee performance. For
The data in table 4.31 reveals that transformational leadership to translate to
transformational leadership affects superior employee performance, the
organizational Performance positively. Taking organization ought to streamline other
individualized consideration and on employee [21] Wan, D. & Ong, C. H. 2005; Board
job satisfaction. International Journal of Human structure, process, and performance: Evidence
Resource Management, 24(8), 1646-1670. doi: from public- listed companies in Singapore.
10.1080/095851 92.2012.723634. Corporate Governance: An International
Review, 13: 277– 290.
[20] Uddin, Luva R. H & Hossian M (2013).
Impact of Organizational Culture on Employee
Performance and Productivity: A Case Study of
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Telecommunication Sector in Bangladesh.
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