Smart Cities in Malaysia

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Smart Cities in Malaysia

THE GREATER KUALA LUMPUR/ KLANG VALLEY AREA

The Greater Kuala Lumpur/ Klang Valley Region is the beating heart of economic growth in Malaysia. The region includes the
city of Kuala Lumpur itself, and nine other municipalities – Ampang Jaya, Kajang, Klang, Petaling Jaya, Putrajaya, Selayang,
Sepang, Shah Alam, and Subang Jaya,. The population of the Greater KL/ KV Region is about 8 million people, and about 40%
of the nation’s GDP can be
related to this area.
Malaysia is currently in the
stage of shifting from an
emerging market to a
developed market, and
‘smart solutions’ are seen as
the key towards growth.
This developed market-goal
is supposed to be reached
by 2020, and outside
resources are essential to
turn the Greater KL/ KV
Area into a smart
environment. The Malaysian
government is proactive and
ready to invest in smart
initiatives that will push the
region forward.

ECONOMIC • Fastest growing region in Malaysia, and remains the economic center of the country.
PROFILE • The GDP for Kuala Lumpur alone is estimated at 19,2 billion Euro (RM 73.5 billion) with an average annual
growth rate of 5.9% (in comparison to 5.2% for the whole of Malaysia), which contributes to 14% of total
country’s GDP of 200 billion Euro. GDP per capita for Kuala Lumpur is 12,600 Euro (RM48,556).
• The professional services sector (primarily the finance, business and insurance services) generates the largest
revenue (90%) in Kuala Lumpur followed by manufacturing (6%) and construction (4%).
MACRO • The Greater KL/ KV Area is in the midst of a transition from an upper middle income to an high income economy.
ENVIRONMENT To support the annual growth improvements in communication, energy, and transport infrastructure are
essential at this moment. (5 / 6% since 2010)
FOREIGN • An increasing population: expanding populations are causing social issues such as traffic and people congestion,
INVESTMENT and air pollution.
IN SMART • A growing economy: regional economies are growing faster than the rest of the world which forms a driving force
INNOVATION behind all six central elements (energy, health, education, transport, digital media, buildings and environment).
IN GREATER KL/ • Insufficient social infrastructure: there is room for progress, therefore the demand for construction of
KV AREA IS infrastructure (e.g. power generation, hospitals and schools) is increasing.
INTERESTING • Available recourses: the availability of raw materials like oil palm on the supply side can assist in growth, but not
FOR DUTCH all expertise and infrastructure is available in the region.
COMPANIES • Congestion: road and rail transportation is highly congested, causing losses in terms of time and money.
BECAUSE OF: • Budget constraints: Malaysian budget and GDP growth may not be sufficient to fulfill smart initiatives.

CAPABILITY • Despite endemic market access barriers, the Greater KL/ KV Area is very open to international business. This can
be regarded as both an opportunity and a challenge, as it brings a lot of competition to the table. There is likely
to be a local preference for any smart solutions, but both parties are needed to solve any problems and use
technology to deliver real world solutions and more effective city services.
DEMOGRAPHIC • 51% of the employment is in the service sector followed by the manufacturing sector. A key challenge on social-
PROFILE demography will be the increasing number of immigrants and continuous loss of professionals migrating to other
countries, creating an impact on the knowledge-economy base the country is trying to establish.
• Population growth 1.54% a year.
SMART • Government involvement is high in all sectors to reach smart goals and initiatives (many smart initiatives have
OPPORTUNITY yet started and show little opportunity for Dutch companies). The infrastructure of the Greater KL/ KV Area
should be enhanced on multiple levels there are possibilities in all six smart fields.
TIMEFRAME • Given the fact that the Greater KL/ KV Region is growing at this very moment, the opportunities investing in
smart solutions in region is now.

Source: CIA Factbook & UK Trade and Investment 2011

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OVERVIEW

Buildings & MAIN CHALLENGES:

Environment Weak awareness on energy efficiency or incorporation of green or smart technologies. There is also a lack of
expertise/ professionals to fulfill the potential of growth in the region.
Building
SMART SOLUTION:
management The government encourages acceleration of green building market growth through fiscal incentives, funding
systems need more through Green Technology Financing Scheme (GTFS).
focus on efficiency DUTCH TOUCH:
and sustainability. The Dutch private sector and research and knowledge institutions have been active with water-related
activities for centuries. Low/ zero energy office and water management are things the Netherlands is known for
worldwide and have a comparative advantage in. The Dutch government has had sustainable management high
on the agenda for years and therefore Dutch companies have acquired knowledge and skills.
Health MAIN CHALLENGES:
ICT-infrastructure is The region show inefficient services combined with an ageing population.
SMART SOLUTION:
ready for next
The rise of Malaysian standard of living among senior citizens will create the need for more outpatient-care and
generation senior living facilities. Current Malaysian ICT-infrastructure does allow for development of smart applications in
applications. services.
DUTCH TOUCH:
The health-sector shows opportunities for Dutch investment as this is relatively new to the Malaysian agenda.
Dutch expertise on the care of elderly, but also in healthcare-infrastructure, e-health, and medical tourism can
provide new business opportunities.
Energy MAIN CHALLENGES:
An upgrade of the The key challenge facing the implementation of smart grid in Malaysia is establishment of commercial and
technical viability by the national utility Tenaga Nasional Berhad (TNB).
level of sustainability
SMART SOLUTION:
is essential. TNB has developed a 25 year Electricity Technology Roadmap covering the period to 2030 aimed at
modernizing Malaysia’s electricity supply. Smart grid is expected to be one of the key ways to enable reliable,
efficient and intelligent power, and providing value added electricity products and services.
DUTCH TOUCH:
The Netherlands have been emphasizing sustainability in many fields for years and can provide assistance and
investment in the Greater KL/ KV area. However, many long-term projects have already started.
Education MAIN CHALLENGES:
Growing need to Malaysia’s student outcomes have fallen behind in comparison to other countries. However, Malaysia made
enormous strides achieving a literacy rate of 93%.
implement
SMART SOLUTION:
e-learning through
Strengthening the private education services sector by increasing private consumption and investments as well
electronic media.
as expanding education exports within a global network.
DUTCH TOUCH:
Malaysia needs to scale up and improve early child care and education centers. The Netherlands have a
tradition and good reputation when it comes to (early) child care. As the element of education and child care
are somewhat new to the Malaysian agenda it shows opportunity for Dutch investment.
Transport MAIN CHALLENGES:
Lower the High congestion during peak hours on rail and road, unreliable public transportation services, poor connectivity
between modes, poor access to public transport services, high dependence on private transport.
dependence of
SMART SOLUTION:
private transport
Green Technology Policy is a driver to accelerate the national economy and promote sustainable development.
(which is due to the
Green technology will contribute to a better fuel-economy and lower greenhouse emissions.
low quality of public
DUTCH TOUCH:
transport).
Automatic Fare Collection (AFC), better/ more connections will improve the convenience and effectiveness of
public transport. Upgrading the transport-sector has been on the Malaysian agenda for a long time, and leaves
little room for Dutch investment. However, Dutch expertise on this subject can still be of use.
Digital Media MAIN CHALLENGES:
Mobile Penetration Broadband penetration remains low due to a lack of competition in the fixed line space.
is already close to SMART SOLUTION:
The Greater KL / KV Area has set its ICT initiatives on high speed broadband and WiFi availability. Mobile
100%, but household
broadband is also helping to make up for the lack of fixed-line infrastructure.
broadband
penetration (HSBB) DUTCH TOUCH:
The HSBB and WiFi will help alleviate the low broadband penetration while 4G services are in need of
has less than 40%
commercialization. As many international providers are yet on the Malaysian market there seems little room
availability.
for Dutch investment. However, companies such as ISOC might be of assistance in this process.
Source: UK Trade and Investment 2011 & New Straits Times (in order of importance for possible Dutch investment)

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1. BUILDINGS & ENVIRONMENT
According to the Kuala Lumpur Landscape Master Plan (2002), the green network which comprises road reserves, river
reserves, rail reserves and utility reserves, shows little to no relationship to each other, and there is no green continuity
throughout the network of the Greater KL/ KV Area. Among the major components, road reserves are considered the most
important because roads have the most users compared to other components. However, there is still a lack of vegetation and
underutilization of all the green networks in Kuala Lumpur. Although Malaysia has developed many green policies in recent
years, the interpretation and implementation of these policies is rather week. Combined with a lack of awareness in the
private sector and lack of enforcement of the existing legislation by public authorities, such issues become under-addressed.
Greater awareness of sustainable building, use of environmentally friendly materials, and government efforts to promote
green building are essential for turning the Greater KL/ KV Area into a ‘smarter’ region.
In order to enhance the livability of the region, efficient solid waste management and water efficiency have been defined as
key issues. In managing solid waste in the Greater KL/KV conurbation, the Government will focus on initiatives aimed at
increasing the recycling rates, managing the costs of solid waste disposal, and deploying the use of technologies to treat
generated solid waste.

BUILDING MANAGEMENT SYSTEM

KEY CHALLENGE The higher cost associated with the implementation of controlling and monitoring system burdens building
owners and tenants, and hence, results in low adoption rate.
MAIN The government has taken the lead by the construction of Low Energy Office and Zero Energy Office, which
PROGRAM(S) are accommodated by government agencies.

SMART ELEMENT The Low Energy Office incorporates insulated walls, environment-friendly lighting, and renewable energy
sources. The Zero Energy Office employs technologies such as photovoltaic systems.
MAIN MALAYSIAN Department of Public Works (JKR), Construction Industry Development Board (CIDM), Department of Town &
STAKEHOLDER(S) Country Planning (JPBD), Malaysian Institute of Planners (MIP), Real Estate and Housing Developers
Association (REHDA).
DUTCH Dutch companies can assist in applying energy efficient HVAC systems and lighting control, the use of high
OPPURTUNITIES function lighting, ventilation and insulation materials, engagement of energy management system (EMS),
and building automation system (BAS).

WATER EFFICIENCY (A SHIFT FROM WATER-SUPPLYMANAGEMENT TO WATER DEMAND MANAGEMENT)

KEY CHALLENGE Insufficient transparency and guidance has resulted in reduced impact on implementation of the water
management policies and low water pricing.
MAIN The reduction of water use by 20% through focusing on water efficiency and savings through integrated water
PROGRAM(S) management at buildings, monitoring of water usage and utilization through smart meters.

SMART ELEMENT Smart monitoring devices as approximately one third of water consumption is attributed to non-revenue
water. Water-efficient plumbing fixtures will reduce non-revenue water by 10% to 20%.
MAIN MALAYSIAN Governing authorities, such as Ministry of Energy, Green Technology, and Water (KETTHA), Ministry of Natural
STAKEHOLDER(S) Resources and Environment (NRE), Water Asset Management Company (WAMCO), Department of
Environment Malaysia (DOE)
DUTCH Central themes are water saving devices, water-efficient plumbing fixtures, smart water meters, high
OPPURTUNITIES efficiency toilets, water efficient washing machines, smart monitoring and metering equipment, and
leakage detection devices. Dutch companies in both business sector as private sector, as well as research
organizations and knowledge institutes, are known worldwide for their expertise on water management.

SOLID WASTE MANAGEMENT

KEY CHALLENGE Developing an efficient solid waste management ecosystem by increasing the three R’s (Reduce, Reuse,
Recycle).
MAIN Implementation of the Solid Waste Management Act. 1 September 2012, households in Kuala Lumpur and
PROGRAM(S) Putrajaya will be provided a bin each to keep the residual rubbish which will be collected twice a week while
recyclables will be collected on a separate day.
SMART ELEMENT In addition to embracing green technologies that maximize energy efficiency and minimize waste, the
buildings in the Greater KL/ KV Area can minimize low angle sun impact whilst harvesting winds to naturally
ventilate the interiors.
MAIN MALAYSIAN National Solid Waste Management Department (NSWMD), Solid Waste Contractors(SOWACO), the Waste
STAKEHOLDER(S) Management Association of Malaysia(WMAM).

DUTCH Current solid waste management practices in Greater KL/ KV Area are not very sustainable, driven largely
OPPURTUNITIES by four major organizations. Dutch support in efficient solid waste management and public cleaning
services can support the region's dense pattern of development.

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2. HEALTH
Uneven access to care, and varied quality of care are driving changes in which healthcare is provided and delivered. Demand
for healthcare growing with increasing populations and ageing societies especially in developed countries. ICT-driven
solutions such as remote diagnosis are required. Approximately 70% of medical device manufacturers and supporting
industries are located in the Greater KL/ KV Region.

SCALING UP TELEMEDICINE FOR BOTH LOCAL AND INTERNATIONAL MARKETS

KEY CHALLENGE Delivery of quality diagnostic services with minimal investment in physical logistics.
MAIN Diagnostic Services Nexus (DSN) to achieve scale in telemedicine for eventual international outsourcing which will
PROGRAM(S) improve the quality of radiological services quality and increasing accessibility.

SMART ELEMENT Radiology and pathology services will be linked to the DSN via a teleradiology grid and will include general
radiology, mammography, multi-slice cardiac and neuro computed tomography (CT) and general, cardiac, neuro
and breast magnetic resonance imagery (MRI).
MAIN MALAYSIAN Ministry of Health, MSC Malaysia
STAKEHOLDER(S)
DUTCH The Netherlands can assist in the implementation and expanding of elements such as telehealth and
OPPURTUNITIES telemedicine in the Malaysian health-sector.

SENIOR LIVING
KEY CHALLENGE Ageing population with increased need for outpatient care and seniors living facilities. Seniors living care resides
in the middle of the outpatient care continuum between post-operative check-ins on one end and acute care
nursing homes on the other.
MAIN Economic Transformation Programme (Healthcare) – Senior Living.
PROGRAM(S)
SMART ELEMENT Home / Community-based care that includes assistive technology that is elder-care enabled to foster
independent living, chronic disease management for remote monitoring of patients, integration of care through
telemedicine.
MAIN MALAYSIAN Ministry of Health, MSC Malaysia
STAKEHOLDER(S)
DUTCH Remote patient monitoring, telehealth, telemedicine, smartphone applications, and assisted living
OPPURTUNITIES technologies show opportunity for Dutch investment.

3. ENERGY
On average, Malaysia is 34% more energy-intensive than its surrounding countries. The Sustainability Achieved via Energy
Efficiency (SAVE) is a program spearheaded by the Ministry of Energy, Green Technology and Water (KeTTHA), to improve
energy efficiency in Malaysia. As the energy consumption is increasing the Malaysian governments are encouraging green and
smart solutions in the form of renewable energy and smart grids. The National Green Technology Policy (2009) is built on the
idea that Green Technology is the key driver for future economic growth in Malaysia as mentioned in their “Energy Efficiency
master Plan” and “National Energy Policy”. Based on attractiveness in terms of growth and size, the Malaysian Investment
Development Authority (MIDA), accompanied by Agensi Inovasi Malaysia, sees great possibilities in semiconductors, light
emitting diodes (LEDs), solar and industrial electronics, and home appliances.

BUILDING UP SOLAR POWER CAPACITY

KEY CHALLENGE Between 2015 and 2020, Peninsular Malaysia will need to build approximately 4 gigawatt of additional power
capacity to meet rising demand while maintaining a healthy power reserve margin.
MAIN The government is building up Solar Power Capacity which gives additional benefit to enhance energy
PROGRAM(S) independence, fulfill the green agenda, increase energy security, increase employment and catalyse local
manufacturing and foreign direct investment. In December 2011 the feed-in tariff (FiT) program started which
allows electricity produced from indigenous renewable energy resources to be sold to power utilities at a fixed
premium price for a specific duration.
SMART ELEMENT Independence from fossil fuels and zero carbon gas emissions, increased energy security, high job creation,
potential and significant foreign direct investment.
MAIN MALAYSIAN Ministry of Energy, Green Technology and Water (KeTTHA), Tenaga Nasional Berhad (TNB), The Malaysia FiT
STAKEHOLDER(S) program, Sustainable Energy Development Authority (SEDA)

DUTCH The Netherlands has great expertise in the field of solar energy and with this competitive advantage the Dutch
OPPURTUNITIES can assist research/ knowledge institutions in further development of the sector.

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DEVELOPING AND EXPANDING LED LIGHTING
KEY CHALLENGE For Malaysia to capitalize on its position in the global solid state lighting (SSL) market, it needs to further develop
the cluster by filling in missing gaps and investing in its strengths.
The aim is to invite the remaining lighting multinationals that are not yet in Malaysia to begin operations there
and the others to expand their business. Also, there is one wafer fabrication plant for LEDs, but more are needed
to fully develop this segment.
MAIN The first-of-its-kind LED-SSL Certification Centre outside of the US was set up in Penang last year. Additionally.
PROGRAM(S) Philips Lumileds Lighting has been setting up a LED manufacturing facility in Bayan Lepas, Penang. Additionally,

SMART ELEMENT LED lighting does not produce light with heat, uses less energy, and produces less waste than traditional lighting.
MAIN MALAYSIAN NCIA, QAV Technologies Sdn Bhd, ED-SSL Certification Centre in Penang, Philips Lumileds, AVARGO, SIRIM QAS,
STAKEHOLDER(S) Institution of Engineering Malaysia, Globetronics, ItraMAS, Megalux, Nexus, SITECO, PCOLITE ELECTRICAL,
Novabrite, PSL, Public Works Department, Lightings Technical Committee of Malaysia
DUTCH The Malaysian market for LED-lighting is still small, but has the potential to grow as the advantages of energy
OPPURTUNITIES saving feature and durability percolates. The Dutch, known for both their expertise as well as their ability to
fabricate LED-lights, can assist the region in implementing LED-lighting in daily life.

SMART GRID PILOT PROJECT

KEY CHALLENGE Long term implementation of smart grid in Malaysia would be based on technical and commercial viability of
smart grid and understanding the technologies that work best in Tenaga Nasional Berhad’s (TNB) context.
MAIN TNB, Malaysia’s state-owned research utility, has a demonstration project that will involve consumers to pave the
PROGRAM(S) way towards the large scale implementation of smart grid technologies.

SMART ELEMENT Improving reliability through automation, increasing customer participation through AMI deployment, improving
energy efficiency through grid automation and demand side management and reducing carbon emissions
through renewable energy integration and battery integration.
MAIN MALAYSIAN Tenaga Nasional Berhad Research (TNBR)
STAKEHOLDER(S)
DUTCH As the Smart Grid Project is partially planned (Phase 2 - until 2013: Opportunity for technology suppliers for
OPPURTUNITIES AMI and energy efficiency. Phase 3 - 2012-2015: the opportunity for technology suppliers for Solar
photovoltaic, battery energy storage and electrical vehicles.). It will be difficult, but not impossible, for Dutch
companies to assist in this process as it contains many different aspects.

4. EDUCATION
Education is an essential driver for Malaysian transformation from a middle- to high-income nation due to its impact on
productivity and human capital development. It is also an engine of growth in its own right. The sector contributes
approximately 21.5 billion Euro (RM27 billion) or 4% of GNI. There are several important opportunities for improvement as
the current education sector is filled with sub-scale SMEs, has limited international focus and lacks harmonized regulations. To
grow Malaysia needs to go from the fragmented sector with many sub-scale small and medium enterprises (SMEs) of today to
one that encourages SME innovation and growth spearheaded by renowned high quality (inter)national players and attracting
foreign students.

RAPID SCALING UP
KEY CHALLENGE Due to fragmentation and lack of scale there is a need to encourage existing providers to increase capacity, or to
make it easier for new providers to enter the market. There is a need to maintain high-quality standards and
prevent any crowding out of existing providers.
MAIN Scaling up early child care and education centers, improving early child care and education training, expanding
PROGRAM(S) International Distance Learning.
SMART ELEMENT Early Child Care & Education (ECCE) enhancement with implementation of interactive E-learning through basic
computer applications/ software, Asia Country-to-Country E-learning
MAIN MALAYSIAN Ministry of Education (MOE), Private Education Division, Welfare Department, Teacher Education Division
STAKEHOLDER(S)
DUTCH The development of private ECCE-centers, research and development of innovative teaching and learning,
OPPURTUNITIES development of E-learning expertise, transformation of total content to distance learning material shows
potential for Dutch companies active in these fields.

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CONCENTRATION AND SPECIALISATION
KEY CHALLENGE Wide variation in quality, particularly at the tertiary level. Best practice examples from countries suggest that a
way forward lies in the development of integrated networks of institutions across one or more phases of the
education value chain.
MAIN Building a health sciences education discipline cluster, building an advanced engineering, science and innovation
PROGRAM(S) discipline cluster, launch of Educity in Iskandar.

SMART ELEMENT Advanced education systems, and in Educity opportunities are involved with planning, infrastructure design and
build, and advanced learning systems solutions.
MAIN MALAYSIAN Ministry of Education (MOE), Program Management office, Ministry of Science, Technology and Education
STAKEHOLDER(S)
DUTCH The process of forming advanced digital learning systems in the Greater KL/ KV Area shows potential for Dutch
OPPURTUNITIES initiatives. Additionally, the need for design and building of infrastructure also shows potential for Dutch
investment.

LITERACY AND NUMERACY PROGRAM

KEY CHALLENGE Research by the Ministry of Education (MOE) reveals that one factor that contributes heavily to drop-out rates is
the inability of students to cope with the teaching methods and syllabus.
MAIN The Literacy and Numeracy program (LINUS) started to ensure students acquire basic literacy (in both Malay
PROGRAM(S) language as well as English) and numeracy skills.

SMART ELEMENT Screening process, teaching and learning modules, intensive teachers’ training, intensive monitoring and
supervision, expert facilitators at the district level, develop tailored strategies based on results of the screening
test to address specific literacy and numeracy issues.
MAIN MALAYSIAN Ministry of Education (MOE)
STAKEHOLDER(S)
DUTCH The use of smart/ e-learning via electronic media, such as new computer programs, can be interesting for
OPPURTUNITIES Dutch developers.

5. TRANSPORT
The rise in population, together with a lack of physical space and infrastructure has led to transport-overcrowding and traffic-
congestion. To prevent problems the Malaysian government is promoting ‘green vehicles’ (evs and hybrids), and emphasizes
the use of public transportation. The Greater KL/ KV Area is not a pedestrian-friendly region. There are no real linkages
between buildings, poor continuity, and a lack of access for the physically challenged and elderly. In 2011, the first efforts
were focused on improving and upgrading existing pedestrian walkways to connect with the covered and elevated pedestrian
linkages in the city center.

GREEN TECHNOLOGY: HYBRID & ELECTRIC VEHICLES

KEY CHALLENGE Boost consumer awareness on green technology vehicles as currently the demand and market is still low.
Moreover, the construction of charging stations and other necessary supporting infrastructure to enable the
market to develop.
MAIN Promote green technology and ensure sustainability development of the nation, full exemption of import duty
PROGRAM(S) and excise duty on hybrid and electric cars (below 2000cc) will be extended until 31st December 2013.

SMART ELEMENT Better fuel economy, lower greenhouse gases, and improved tailpipe emissions.
MAIN MALAYSIAN Green Technology Corporation, Ministry of Energy, Green Technology and Water, OEMs (especially Proton)
STAKEHOLDER(S)
DUTCH Engineering, production capabilities, and marketing strategies to promote green technology transportation in
OPPURTUNITIES the region needs. Also project management and planning of the infrastructure is needed.

INTEGRATED URBAN MASS RAPID TRANSIT (MRT) SYSTEM AND INEGRATION ACROSS ALL PUBLIC TRANSPORT

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 KEY CHALLENGE Connectivity within the Greater KL/ KV Area is critical for urban growth and improved productivity of the urban
population.
MAIN The Government Transformation Program (GTP), which will increase the urban rail capacity through investment
PROGRAM(S) in rolling stock.
SMART ELEMENT The new system will be able to serve 11% of all trips within the Greater KL/ KV Area and 64% of travel in
the city of Kuala Lumpur. The proposed deployment of high speed rail system connecting Greater KL/ KV Area
and Singapore will connect Southeast Asia’s 2 largest economic agglomerations and unlock economic growth in
intermediate Malaysian cities.
MAIN MALAYSIAN Economic Planning Unit (EPU),Land Public Transport Authority (SPAD), Ministry of Transport (MOT), Ministry of
STAKEHOLDER(S) Finance (MOF)

DUTCH Though many aspects of smart transportation within the Greater KL/ KV Area have already been covered,
OPPURTUNITIES Dutch companies might still be able to help with project management and planning, design, and testing.

6 DIGITAL MEDIA
A lack of infrastructure on both the fixed and mobile side of the market has historically restrained the deployment of smart
applications and content across a broad range of application areas. However, the Malaysian government has planned to
increase broadband household penetration from 60 per cent in 2011 to 65% in 2012 reaching around 4.5 million households,
and bridging the digital divide by getting more rural communities online. The service providers have responded to the smart
network call by the proliferation of tiered packages for the market. Coupled with the National Broadband Initiative by the
Ministry of Information, Communications and Culture and market response, the number of subscribers for such packages
surpassed the initial industry target of 15% of total packages available in the market.

DIGITAL MEDIA - HIGH SPEED BROADBAND (HSBB)

KEY CHALLENGE Internet penetration is still lowerr throughout the country than in the Greater KL/ KV Area, but access to the
Internet at speeds of around one megabit per second, far lower than neighbouring countries.
MAIN The High Speed Broadband (HSBB) plan calls for Telekom Malaysia to deploy high speed fiber access within the
PROGRAM(S) greater KL area. Three projects are progressively on track to reduce IP transit costs and bandwidth price: the
formation of Konsortium Rangkaian Serantau Sdn Bhd, the Batam Dumai Melaka Cable System (BDM) by Telekom
Malaysia Berhad, PT XL Axiata Tbk and PT Mora Telematika, the Cahaya Malaysia Cable System led by Telekom
Malaysia Berhad and NTT Communications Corporation (NTT Com).
SMART ELEMENT Having high-speed broadband connections in nearly every premise in Malaysia will make KL more competitive for
attracting investment.
MAIN MALAYSIAN Ministry of Energy, Water and Communications, Malaysian Communications and Multimedia Commission,
STAKEHOLDER(S) Telekom Malaysia.

DUTCH Smart applications such as smart grids, telecommuting and connected home applications need to work more
OPPURTUNITIES efficiently. Dutch companies can provide expertise and recourses to make this happen.

REFERENCES

CIA Factbook (2011). Malaysia. Weblink: https://www.cia.gov/library/publications/the-world-factbook/geos/my.html

Invest KL (2012). Greater KL/ KV. Weblink: http://www.investkl.gov.my/Sector_Opportunities-@-Greater_KL-s-_KV.aspx
Ministry of Federal Territories and Urban Wellbeing (2012). Official Website of Greater Kuala Lumpur / Klang Valley. Weblink:
http://app.kwpkb.gov.my/greaterklkv/
National Statistics (2011). department of statistics, Malaysia. Weblink:
http://www.statistics.gov.my/portal/index.php?lang=en
New Straight Times (newspaper). Weblink: http://www.nst.com.my/
UK Trade and Investment (2011). Malaysia. Weblink: www.ukti.gov.uk/malaysia

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Samen met een adviseur van de Kamer van Koophandel, Syntens of een van de deelnemende

Package4Growth (P4G)
Biedt financiële ondersteuning voor MKB-bedrijven die kennis nodig hebben om de Chinese en Indiase markt te
betreden. Bijvoorbeeld kennis op het gebied van productcertificering, marktonderzoek of fiscale/juridische
zaken. Met deze informatie kunt u uw bedrijf beter positioneren in China of India. Voor meer informatie zie
www.agentschapnl.nl/p4g

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Agentschap NL
Prinses Beatrixlaan 2 | 2595 AL Den Haag
Postbus 93144 | 2509 AC Den Haag
www.agentschapnl.nl

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