Recruitment Solutions

Staffing Solutions
Professional Staffing
Talent Management Solutions
Assessment Solutions
Payroll Management Services
Managed Services
Recruitment Process Outsourcing

better work, better life

 Adecco Group
The Adecco Group, based in Zurich, Switzerland, is the
world's leading provider of HR solutions. With over 29,000
FTE employees and 5,800 offices, in more than 60 countries
and territories around the world, Adecco Group offers a wide
variety of services, connecting more than 500,000
colleagues with over 100,000 clients every day. The services
offered fall into the broad categories of temporary staffing,
permanent placement, outsourcing, consulting and
outplacement. The Adecco Group is a Fortune Global 500
company.

World’s largest HR company

No. 1 in 8 of the world’s premiere marketplaces
2008 Annual sales: € 19,96 billion
5,800 offices in 60 countries and territories
29,000 Adecco Colleagues
500,000 Associates on payroll daily
Up to 100,000 clients served daily

Adecco India
Adecco India, headquartered in Bangalore, is a leading end-
to-end HR solutions company with a focus on Executive
Search, Recruitment, Training & Learning and Temporary
Staffing services to client organisations. With a national
presence across 30 cities/towns, across India, Adecco is the
fastest growing HR Company in India.

Rapid growth with the largest branch network across 30

cities/ towns
Over 64,000 associates on assignment everyday,
nationally
Distinguished list of over 1,000 clients across all segments
Placement of around 4,000 candidates per month, across
India
Over 700 trained and specialised consultants to customise
your HR solutions
Consistent investments in Information Technology and
infrastructure to upgrade service quality
Global resources of Adecco complement local intelligence
and delivery ability
Domain expertise across specific industries:
Talent Management
IT Enabled Services
Information Technology
Telecom, Media & Entertainment
Engineering, Process & Infrastructure
Consumer Services & Retail
Banking, Financial Services & Insurance

Managed Services
RPO
*Figures as on October 2009
Recruitment
Solutions

Recruitment Solutions
Connecting great talent with great
opportunities

Recruitment is a defining activity for both, companies as

well as, candidates. For companies, it sets the pace and
creates the operational horsepower for growth. For
individuals, it defines the quality of life.

Adecco, a market leader in specialist recruitment

services, provides tailor-made recruitment solutions
across verticals, with a branch network across 30 cities/
towns that has extensive geographic coverage in India. Telecom, Media & Entertainment
Thorough research and accurate mapping of interests of Engineering, Manufacturing, Process &
both, our clients, as well as, our candidates, is what sets Infrastructure
us apart.
Banking, Financial Services & Insurance
As a corporate partner to clients, we source professionals Information Technology
with high intellectual capabilities to help enhance the Information Technology Enabled Services
client’s human capital on one hand, and on the other, we Consumer Services & Retail
help individuals optimise their career choices.

Our Service Offerings

Contingency Recruitment
This is an ongoing recruitment & placement activity to client organisations. We do a search for candidates
through our internal, extensive and robust search engine HireCraft, referrals and marketing activities. Resulting
from the search, candidates with the right skill, knowledge, experience and attitude are short listed. Details
about the position and client’s interest are then discussed with the short listed candidates further to which, an
interview is organised between the candidate and the client, to take the position forward.

Turnkey Staffing
This is a service offering the right skill at the right time to fulfill a project or a position. It addresses the needs in all
the levels- junior, middle and senior management.

Cross-border Recruitment
This offering introduces professionals with the required background to meet particular client requirements, from
anywhere in the world.

Recruitment Process Outsourcing

We manage the entire recruiting/ hiring process from job profiling through the on-boarding of the new hire,
including staff, technology, method and reporting for a client organisation. A properly managed RPO will
improve a company's time to hire, increase the quality of the candidate pool, provide verifiable metrics, reduce
cost and improve governmental compliance.
 Recruitment
Solutions

Business verticals
Telecom, Media & Entertainment
Adecco India‘s Telecom Vertical is geared up
to meet the ever increasing demand of the
telecom industry by providing recruitment
solutions across all levels
Successful turnkey & contingency recruitment
assignments for Telecom, Software and R&D
professionals

Engineering, Manufacturing, Process &

Infrastructure
Dedicated verticals viz. Automobile,
Aerospace, General Engineering, Engineering
Services/ R&D and Process Infrastructure &
Energy, handle complete end-to-end
recruitment assignments
Pan-India presence with consultants having
strong domain knowledge and experience
from the above industry segments

Banking, Financial Services and Insurance

Dedicated recruitment services in areas like
Investment Banking, Retail Banking - Assets &
Liabilities, Private Banking & Wealth
Management, Corporate & Commercial
Banking, Fund Management, Stock Broking &
Services, Technology and Insurance
Our Key Strengths
Information Technology
Consultative approach with clients
Time bound, performance metrics-driven
assignments Trustworthy and dependable association with
candidates
Role/ project-based recruitment assignments
Consistency in robust selection process
On-going volume recruitments with IT services
clientele Recruitment at all levels in a client organisation

IT Enabled Services Why Adecco Recruitment Solutions?

This vertical offers services across segments
like Call Centres, BPOs & KPOs
Adecco’s ITeS team has highly trained
consultants servicing customers, nationally
Consumer Services & Retail
Our ability to address turnkey as well as
contingency needs at all levels with expertise
in middle & senior level headhunting, makes
us the leading choice with the who’s who in
the retail segment
This vertical mainly deals with FMCG, Durables
(Office Automation), Services (Hotels, Logistics)
and Retail Businesses
Trust, confidentiality and dependability are our
key values
Outstanding and trained Recruitment
Consultants committed to delivering the best
Our widespread geographic coverage and
diversified portfolio of services
Automated Work Flow Management System
that allows online and real-time matching of
profiles with clients’ needs
 Staffing
Solutions

Staffing Solutions
Permanent Solutions for Temporary
Staffing

People are the most powerful assets of a company

and the ability to choose the right people is most
strategic for any company, today. Companies across
the globe lay critical emphasis on their human
resources and in the process, newer methods have
evolved to enable them to get the right people for the
right job at the right time.
Service Offerings
Some of the underlying reasons that have made
companies opt for temp staffing: Recruitment Support
Seamless Migration
Improve focus on core/ critical activities Structured On-boarding
Seasonal nature of business
Associate Training
Business uncertainties
Scale-up or scale-down of business Payroll Management
Compliance
The Staffing Solutions division of Adecco India is a Adecco Support Centre
leading provider of end-to-end solutions in temporary Customised Solutions
staffing and operates through the largest company-
owned branch network across 30 cities/towns.

Our Business Lines

Adecco Staffing Solutions

Staffing Value Added Services

Industrial General Professional Payroll Management

Staffing Staffing Staffing Services

Compliance
IT Staffing
Management Services

Technical Enquiry/Sales/Stock/MIS
Staffing Management

Employee
Assessment

Associate Skill
Enhancement/Training
 Staffing
Solutions

Adecco Staffing Cycle

Client Mix
We have a good mix of clients from almost all sectors.

1% 4%
6%
OA BFSI 4.5%
TELECOM
BPO
6.5%
CD

27%
10%
SERVICES
EMPI

5%
FMCG

4.5%
RETAIL Adecco Advantage
0.5% 4%
UTILITY IT 25% Associate
2% INDUSTRIAL
INFRA
I-Cards for all associates
Individual/ Family Insurance Coverage - Mediclaim/
Personal Accident
Cashless Insurance Cards
Timely error-free payroll
Guaranteed employability & growth prospect
Our Associate Mix Payroll card
We have over 64,000 associates, across 400 districts Training
that are serviced through Adecco’s presence in 30 Associate portal
cities/ towns. Open House
Structured migration process
100% statutory compliance
SERVICES
Adecco Support Centre for handling associate
queries. Call 3532 3532 (prefix STD Code- applicable
for select Cities) or email asc@adecco.co.in

Client
Balanced mix of technological and personalised
approach
High service level commitments through use of
INDUSTRIAL technological tools in recruitment (HireCraft), Payroll
(ERP & E-Wrapper), MIS Management, CRM etc.
Highest level of compliance orientation
Qualitative inputs to clients for enhancing business
results
Adecco Support Centre for handling customer queries.
Call 3532 3532 (prefix STD Code- applicable for select
Cities) or email asc@adecco.co.in
Value Added Services
 Professional
Staffing

Professional

Professional Staffing
Today, companies are increasingly depending on
specialised manpower services to meet their short-term
& long-term objectives. With "specialised focus" being
the mantra of today’s hiring, Adecco India’s Professional
Staffing arm locates, selects, screens and mobilises
talent in the Technical & IT Space- wherever and
whenever you need it. Our industry-specific focus allows
us to develop a depth of experience, expertise, and
connections in the Professional Staffing space.

Benefits of Staffing
Adecco understands the challenges that many
businesses face when looking for qualified staffing
professionals especially for time-bound projects. With
our proven track record of making sure both the
candidate and the company are completely satisfied,
we allow the following benefits to our client
organisations:

Improve focus on core/ critical activities

Seasonal nature of business
Business uncertainties
Scale-up or scale-down of business

Our Service Offerings

Technical Staffing- Key Strengths
Technical Staffing
IT Staffing Good understanding of discrete/ non-discrete
Manufacturing/ Infra/ Energy/ Power etc.
Proven internal capabilities to source engineers in
Technical Staffing various domains i.e. Design, Product Development,
PPC, Quality, Production, Sales & Marketing etc.
Strong database of engineers across all levels
Industry Segments
Qualified Engineers from industry specific domains
Adecco Technical provides services to the following pan India to work on the requirements
industry segments:

Engineering R&D
Chemicals
Petrochemicals
Refinery
Oil & Gas
Power/ Energy
Infrastructure
 Professional
Staffing

Technical Staffing- Areas of Expertise

Engineering Manufacturing Computer Aided Start-up &
Drafting Pre-commissioning
Process Production AutoCAD DCS/ Panel
Civil / Structural Industrial Microstation Plant & Process
Electrical Quality PDS/ PDMS Maintenance
Mechanical Safety X-Steel
Civil Product Development Smart Plant
Instrumentation Planning
Construction SCM
Inspection Procurement
Expediting
HVAC
Procurement
HSE

IT Staffing- Areas of Expertise

IT Staffing
Database Design & Development
Why IT Staffing? Network Engineering
Project Management
Unique database powered by HireCraft
Software Engineering/ Programming
Save money
System Administration
Save time
Technical Documentation
Get high quality IT Staff
Web Design & Intergation
Reduce risk
Easy scalability
IT Staffing- Key Strengths
Standard recruitment procedures
The process is driven across locations within and
IT Staffing Services outside the country
Our robust internal recruitment engine HireCraft is
Short-term & long-term IT sourcing
centralised to improve efficiency and ensure a smooth
Contract to hire process flow
Permanent staffing Local presence across 30 cities/ towns pan India,
High volume/ niche hiring capability improves candidate management efficiency
Learning and development to scale the candidates to Feedback from candidates and clients are handled
different skill sets with a sense of urgency
Resource planning consulting Efficient understanding of the requirement to enhance
Payroll Management & Statutory Compliance conversion ratio
Project-specific hiring Cross deployment of candidates according to clients’
Cross-continent hiring needs
 Talent
Management

Talent Management Solutions

Enabling talents to flourish through
learning interventions

Lee Hecht Harrison is the training, development and

learning arm of Adecco India. As an end-to-end talent
management solutions provider, we enable our clients
to develop talent by building competencies, imparting
knowledge, developing skills and reinforcing
behaviours.

Our intervention methodologies benefit from the

experience, infrastructure, and globally benchmarked
training content- all evolved over three decades of
intensive research.

Dynamic Delivery Style- a unique blend of conceptual

and experiential learning
Trained over 30,000 participants from over 260
corporates and business houses across India
Training modules are built around four frameworks-
Managing Self, Managing, People, Managing
Customer and Managing Business
Courseware Design- customised to suit client needs
by an exclusive internal Content Development
division
The LHH Customer Retention- repeat assignments
from most of our clients
Our Service Offerings
Continuous Internal Calibration of Trainers- to ensure Training Need Analysis
sustained consistency in delivery Competency Mapping
Assessment & Development Centers (ADCs)
Our Domains of Expertise
Business Simulations
Career Transition Behavioural Training
Leadership Consulting Soft Skills Training
Workforce Solutions Outbound & Outdoor Training
Functional Training
Talent Management Solutions Leadership Training
Lee Hecht Harrison is able to offer scalable competency Executive Coaching
enhancement solutions to corporates and business Content Research & Design - Case Studies, Role Plays,
houses to improve retention, productivity & performance. Activities & Games
Our targeted approach focuses on key positions, Train-the-Trainer Workshops
functions and individuals whose engagement and
retention are critical to the delivery of organisational
results. We design and deliver both Functional &
Behavioural training programmes, including MDPs.
 Talent
Management

Our Training Programmes

A representative list:

Manage Self Manage People Manage Customers Manage Business

Skills & Attitudes that Build long-lasting Orientation towards Knowledge & Skill
enable a person to interpersonal bonds with Customer Focus & areas that empower a
grow and succeed colleagues, superiors & Sensitivity towards person to excel in
subordinates Customer Delight business management

Positive Attitude & Motivation Articulation Skills Telephone & Email Etiquette Problem Solving Tools
Result Orientation Conflict Management CRM Principles & Methods Finance for Non-finance
Language Proficiency Building high-performing teams Elements of Professionalism Critical Thinking
Goal Setting Written Communication Client Presentation Skills Making Tough Decisions
Stress Management Outdoor Workshops (OBT) Empathy Creativity & Innovation
Emotional Intelligence Influencing Skills Negotiation Skills Managing Channel Partners
Time Management Interpersonal Effectiveness Cross Cultural Sensitivity Consultative Sales
Personality Development Assertiveness Therapy Escalations & Irate Customers Interviewing Skills
...and more ...and more ...and more ...and more

Our Approach Our Methodology

Our Solutions are tailor-made and customised
based on the ADDIE Model
10% of what they read
Reading, hearing
20% what they hear
and looking at pictures
PASSIVE

30% of what they see

30%
ADECCO WAY
ANALYSIS Assessment & Customisation
Looking at an exhibit- 50% of what they see
watching a movie 50% and hear
DESIGN Content Outline

70% of what they say DEVELOPMENT Content Development

Discussions and role plays
and write
ACTIVE

70%

IMPLEMENTATION Roll Out

90% of what they do and

Simulations and doing 90%
perform as a task
EVALUATION Intervention Evaluation

Learning Outcome - DALE’S CONE

Why LHH Talent Management Solutions?

Strategic operational presence in North, West and South
Trainers with the ability to add local flavour to a training workshop
Choice between NBT (Need Based Training) and RBT (Role Based Training)
Induction & New Hire Orientation programs
Certified and experienced assessors for competency mapping and assessment centers
Diverse facilitation methods & tools
Specialist faculty for each program segment & workshop category
Powerful conceptual learning coupled with simulated experiential learning
Therapeutic approach to behavioural and soft-skills training
Process-oriented training cycle
Proven track record with clients across the globe
 Assessment
Solutions

Assessment Solutions
Talent Management now made
easier with Assessment Solutions

Adecco provides a host of proven & tested Assessment

tools to both individuals and groups to improve
productivity and assess training & development needs
in organisations.
Our Assessment tools serve as a talent management
Scope of Services
Our scope of Assessment Solutions provides the
following benefits through services to a customer:
Hire Right - the right person for the right job’

’
platform that provides in-depth assessment of
individuals/ groups and can be used in the context of: Invest in human capital
Hire competent people, compatible with the job
Assess Self Save the cost of a wrong hire: time, effort,
Assess New Hire training and capital
Assess Team Focus on understanding & objectively measuring
Assess Managers core competencies and behaviours of top
Assess Development performers
Assess Successor Increased consistency

Right on-boarding for employees

Types of Assessments Gain insights of your new employee
Individual Assessments Enable smooth & quicker transition of the employee
Abilities into your organisation
Cognitive Get them acclimatised to their new work
environment & build rapport with colleagues
English Language Usage
Domain Knowledge Build and lead successful teams
Personality Insights into team dynamics based on the core
Competencies characteristics of each team member
Predict how the team will function
Group/ Organisation-wide Assessment Management advice on how best to manage the team
360 Degree Surveys Performance Enhancement
Behavioural Workforce Compatibility Planning - create the
Knowledge capacity for innovation through collaboration &
Values & Beliefs sharing knowledge
Effectively manage a talent crunch - identify &
Organisation-wide Surveys align roles

On-boarding Leadership Skill Development

Engagement Leadership competency and skills measurement
Exit Integrated education for specific skills development
Communication Coaching and consulting services

Effective Talent Management

High impact on profitability
Create better managers
Make the best possible management development
and training decisions
 Assessment
Solutions

Effective Talent Management Tools Assessment Tools

360 Degree Check Point System B-PAT
B-FIT
Coaching Assess Screening
Assess Selection
Managing Succession Planning Assess Development
Identify & enable Salesmax
Give your employees visibility into the future of their CI 360
careers Strategic Succession Modelling
Will help you keep a record of your employees’ Dip Stik - Onboarding
talents, skills and preferences
Dip Stik - Engagement
Predict success in a variety of future roles and
Dip Stik - Exit
provide information to guide future career
development and succession plans Custom-built

Our Key Strengths

Possible Application Avenues
Superior Candidate Experience
Improved quality of hiring and consistency
10. Succession
Planning 1. Pre-Hire
Reduction in time spent on administration and
logistics
Improve the efficiency and effectiveness of the
9. Management
Development 2. Selection selection process
Decrease cost of ownership while not compromising
on quality
8. Talent
Increase the effectiveness of training and
Management 3. On-Board professional development

Why Adecco Assessment Solutions?

7. Work force 4. Job Fit
Compatibility Help hire right people for the right job
Planning
Help people be more effective and productive than
6. Team 5. Individual they are today
Dynamics Development
Effectively communicate with each employee
Understand and improve employee engagement
Redeploy talent when your business significantly
changes
Motivate people to do what you need them to do
Learn how to handle diverse manager/ employee
dynamics
 Payroll
Management

Payroll Management Services

End-to-end Payroll Management
Solutions - now just a call away

Being the world’s largest and India’s No. 1 end-to-end

HR Services Company, it gives us the desired edge to
provide seamless end-to-end Payroll Management
Services. Leveraging on our experience and expertise in
payrolling 64,000+ associates and with a large pan-
India presence across 30 key cities/ towns, we have the
resources to serve customers from every corner of the
country.

Payroll Processing
Payroll Statutory Compliance & Reporting
Employee Query Management
Tax Calculation & Verification
Payroll Reconciliation
Statutory & MIS Reporting
Employee Self Service Portal
Gross-to-net processing

Scope of Services

Scope of Services

Payroll Service MIS Year end Activity

Salary Calculation LOP Details IT Calculations

Pay Slip Attrition Details Form 16 (TDS Certificate)

Statutory Reports New Joinee Details PF (Yearly Returns)

under various laws
Other Reports as per SLAs ESI (Half yearly Return)

PT (Yearly Return)

Quarterly IT Return
(Form 24)
 Payroll
Management

Key Capabilities
Migration Process Overall
Maintenance of Employee Database
Client Understanding
Scoping Parallel Run
Document (CUD)
Payroll Process
Standard Outputs
Database Setup Sign off Reports
(Business Rules Mapping) Reconciliation CUD & Live run outputs

Employee
Data Collection Live Sign off’s
CUD & Reconciliation
Pay slip - hard copy/ E-mail
Quarterly Tax computation sheet - hard copy/
email
Validation Online access for pay slip, Income Tax
computation & reimbursements
Dry Run
Employer
PF/EPS Contribution details
PT recovery (State wise and slab wise) - Monthly
ESI - Monthly Contribution details and data for
half yearly returns
Our Technology PF-Annual Returns in Form 6A
Capable of handling multi variables for single Income Tax - Form 16, Form 24 (e-filing) & Form
element 24 Q (Quarterly returns)
Compatible for all financial systems to push & pull Labor Welfare Fund recovery details as per
data through connectors statutory deduction
Flexi-coding
Major structural changes in less than 30 working Other Reports
hours Pay Register
Source code owned by Adecco Net Pay Advice
Two-tier architecture Journal Voucher
Scalability Loan Register
Web solution for employee requirements
Data Security Measures
Multiple levels of Security can be given
Data base Administrator controls the Oracle
database
Technology Architecture Different levels of Security can be defined at
different levels namely User Access Control,
View, Print, Modify, Add and Delete
Scheduled data base backup system with full
Global Suite data as well as client-wise data backup

GUI The Adecco Advantage

Defined team structure
Company Suite Process/ Domain expertise from existing
Business database (64,000+ associates)
Rules Process capability - Multiple market segment
Adecco Reach - presence across 30 cities/
Pay Suite towns pan India
DATABASE
Structured Technology Solution - increases
process capability
Flexible database structure Two-tier architecture
Centralised processing to enable effective
Software used - Knowledge designed by Adecco - Profit 5RM & control
implemented by Agile Labs. Regional SPOC (Specific Point of Contact)
100% confidentiality of customer’s payroll
information is maintained