Beruflich Dokumente
Kultur Dokumente
Benchmarking
2-Day Workshop Program
Workshop Agenda
Introduction Reviewing and Finalizing Metrics
What is benchmarking? The Importance of operational definitions and
How effective is benchmarking? how to create them.
How does Benchmarking relates to six sigma and Finalizing the Project Plan and gaining
Process Improvement?. Management support..
Methods of Benchmarking Inviting and working with participants.
Public domain benchmarking Benchmarking Performances
One-to-one benchmarking Effective Acquisition of complete accurate data.
Review benchmarking Turning data in to recommendations
Database benchmarking Finalizing the report and other deliverables.
Trial benchmarking Improving Performances
Survey benchmarking Preparing for Improvement
Business excellence models Implementation considerations
Benchmarking Process Copying without understanding.
Internal Preparation Managerial and Organizational aspects of
Selecting a project and commissioning a team. Benchmarking
Metrics and Data Management Roles and Responsibilities
Normalization: How to compare Apples with Benchmarking Local Government Services.
Pears.
How to identify Benchmarking metrics.