Beruflich Dokumente
Kultur Dokumente
Järnbrotts Prästväg 2
421 47 Västra Frölunda
Sverige
TEL
+46 31 727 86 00
FAX
+46 31 45 47 08
info@pipechain.com
www.pipechain.com
PipeChain
User Guide – Webshop
2012-06-26
Version 1.1
Content
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1 GENERAL INFORMATION AND OVERVIEW
a. Type login information (will be sent to you in a separate e-mail from PipeChain or
from your contact person at IKEA Components).
b. Then click the Login button.
1.1.3 Support
If you have any questions, don’t hesitate to contact our customer service. Send an e-mail to
support@pipechain.com or give us a call at +46 31 727 86 10.
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1.2 Overview screen
This is the screen you will see when you log in to PipeChain Webshop. At the top of the
screen you find the menu bar. You can choose which screen you would like to enter when you
log in. Go to Tools – User Detail – Start Page. If changing startpage, don’t forget to save.
Also add your e-mail address.
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At the top of the screen you will find the menu bar:
Overview – To get a list of all products that have been ordered historically.
Indeliveries - This is where you find everything about your ongoing orders.
Basket – This is where you handle your basket and place orders.
Tools – Settings where you can change startpage, emailadress etc.
Help – Press help to get to the help pages for the PipeChain Webshop.
Log out – Click on this button when you are finished in PipeChain and want to log out.
2 THE MENU
2.1 Overview
2.1.1 Supply Chain Overview
In this screen you will see a list of all products that have been ordered historically. You can
see the quantity that was ordered and the date when it was delivered.
2.2 Indeliveries
In this menu you will find everything that has to do with your current orders, both ongoing
and received orders.
2.3 Basket
In this menu you will manage your basket. This is where you add products to your basket and
place orders.
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2.3.2 Check Out
When all products are added to your basket you need to check out to place the order.
2.3.3 Templates
It is possible to save templates for specific baskets that are commonly used. In this screen you
will find all saved basket templates.
2.4 Tools
Settings where you can change startpage, emailadress etc.
2.5 Help
If you press on this button you will get the to the user guide of how to use PipeChain
Webshop tool.
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There are different ways of adding products to the basket; directly from the basket,
using templates or choose products from the product catalogue.
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It is not allowed to add products from different Catalogues or to different
delivery addresses in the same basket. Only one order, from one catalogue to one
delivery address.
Delivery unit Quantity (DU Qty)
This is a mandatory field to follow per unit. Follow the suggested unit.
Dmd Receipt Time – It is possible to change the demanded receipt time if you want
another receipt date for this order line than in the order head. If you have an agreed
delivery schedule please use suggested date on line level.
When the order is ready, press “check out” and then press “confirm” the order.
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and click on “Copy to basket”. Go to “Show basket” when the order is ready, press
“check out” and then press “confirm” the order.
5 GOODS RECEPTION
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Go to Indeliveries – Goods Reception or press Goods reception in the menu to the left. A list
of orders that are possible to receive will appear, status Partially Shipped, Shipped and
Partially Received. Choose the order you would like to receive.
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• Click on “Edit View”. All the available columns will appear.
• The columns that are displayed at the moment will have a position number,
Pos X.
• If you want to remove a column, choose Hide in the drop-down list.
• If you want a column to be displayed, Choose a position from the drop-down list.
• If you want to save this view, give it a name in “Save view as” and click “OK”.
• If you change your mind, click on “Cancel”.
• The chosen view is now displayed.
You can as well choose between the saved views which you have in “select saved view”
6.2 Search
You can choose any order you wish to see by clicking on the “Search” button.
• Click on “Search”.
• Type your search criteria. Please note that if you wish to search for orders with
the same first numbers you can type the number and %. For example, if you type
362536% you will see all the orders with the order number beginning on
362536(3625360001, 3625360002).
• When you are ready, click “Ok”.
• The order/s you choose will appear.
• If you want to make a new search, click the “Search” button again and repeat 2.-
4.
• If you want to erase the search criteria, click “Cancel”.
• All orders are now shown.
8 TEMPLATES
If you often order the same products it could be a good idea to use templates.
You will find the templates in Basket – Templates. Choose the template you would like to use
and, if necessary, change the quantities. Press “Copy to basket” to add these order lines to the
basket.
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8.1 Save a new template
Go to the basket and add the products that should belong to the template. Then press “Save as
Template”. A new screen will open, fill out the information:
Name The name of the created template
User Access Choose if the template should be available for only your user of for all users.
Press “SAVE” at the bottom of the screen when you are finished with the template.
9 CLAIMS
Before you can claim you have to goods receive the order/orderline.
The maximum amount of what you can claim is the goods received qty.
At Register Claim you fill in the Reason Code, Impact Code, Claim Quantity,
Batch No and if needed also Claim Text then you push Submit Claim to send it.
What will happen when you claim? Email will be sent to responsible person and the
claim process is then started. You will be contacted as soon as possible.
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Push the Claims button
Then click on the Register button on the line you want to claim.
• If you have any questions, don’t hesitate to contact our customer service. Send an
e-mail to support@pipechain.com or give us a call at +46 31 727 86 10.
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