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N OB I L L® M V N O

– TH E PL ATFOR M OF CHO I CE

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N O B I L L M VN O – T H E P L AT F O R M O F C H O I C E

Nobill MVNO
– the platform of choice
Are you looking for a complete MVNO solution that The market for MVNO solutions is complicated and
will let you maximize your business opportunities an in-depth technical knowledge across a range of
through the delivery of a differentiated offering? services is required to identify the optimal solution.
Flexibility and short lead times are essential when
Do you need to replace a complex, inflexible and configuring attractive campaigns, but the key to
costly legacy solution with one which has more success is to combine this with a solution which
services and the ability to meet changing market enables efficient cost-control.
demands?

Do you need to introduce new services which


combine voice, messaging anda data into easily
understood packages at a range of price points?

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N O B I L L M VN O – T H E P L AT F O R M O F C H O I C E

USS
D

SMSC

Charging

Voucher
Mgmnt
GGSN

Voi
ceM
a il

G row on Demand
Packet Nobill can be tailored to suit each MVNO’s
Charger requirements, whether it is charging, billing or
VAS. Thereafter, new functionality can be enabled
efficiently in parallel with already installed
applications.

MMSC
Nobill solutions are well proven and in full
commercial operation worldwide. The system scales
linearly to handle future subscriber growth in an
efficient manner.

One-stop-shop M u ltiple MVNO:s on


Symsoft has developed the Nobill Platform which one platform
is unique in its extensibility. It includes all service An important strength with Nobill is its support for
functionality an MVNO needs. A wide range of multiple MVNOs and MNOs within a single system.
application modules within convergent charging, This capability is possible because MVNOs can be
billing and value added services (VAS) are available configured to share the same network. Nobill can also
on a common platform. Ideal for MVNOs! be configured to span multiple networks.
The system is capable of real-time routing, rating Using logical partitioning in Nobill, each MVNO
and charging of voice, messaging, content and has its own dedicated Service Data Point (SDP)
bandwidth. It uses the same principles to rate usage, instance, thereby ensuring complete data separation
whether it belongs to a prepaid, postpaid, or a hybrid and integrity between MVNOs. This means that
account. Segmentation and loyalty programs are each MVNO has its own set of subscribers, products,
easily managed across payment channels and service tariffs, Customer Care, SIMs and other resources.
offerings. It’s always real time!
The logical partitioning also guarantees separation
Real time means that service use is rated as it happens of all traffic including SS7 traffic, IVR services, USSD
in the network, affecting the customer’s account services, etc.
balance immediately, if needed. With Nobill, the
window of fraud is effectively closed.

By providing a complete management of


subscriptions, accounts and billing data, vouchers,
phone numbers and SIM cards, Nobill MVNO gives
the operator the tools to keep the customer in focus.

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N O B I L L M VN O – T H E P L AT F O R M O F C H O I C E

Control costs State-of-the-art


Nobill is designed to support small, large and growing technology
MVNOs. It is important to find the balance between a Nobill is years ahead of its competition, supporting
best-of-breed approach and maintaining control over both current and future network requirements. It
growth expenditures. offers a smooth migration to an all IP environment.
Nobill MVNO is designed to keep costs down. The All Nobill applications are written in Java, enabling
foundation of Nobill is based on sharing of resources, short lead times for development and rapid roll-
reuse of functionality and providing an extensive out of new services. New services reach the market
portfolio of applications on a common platform. within weeks. Oracle® databases are used in a Solaris®
environment running on high performance hardware
Nobill is installed on a single integrated hardware from Sun Microsystems. Symsoft is a Sun OEM
platform. This simplifies administration of databases, Partner.
file systems, security audits and monitoring. Using
state-of-the-art hardware, the system is prepared for
efficient capacity expansion.

The Nobill Client is a common graphical user


interface that is used to administer the entire system.
System operations, administration, maintenance
and support can be centralized for several MVNOs,
reducing the number of operations staff.

A common platform requires fewer third party


licenses. All upgrades are performed centrally
simplifying software planning and avoiding software
upgrade conflicts.

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N O B I L L M VN O – T H E P L AT F O R M O F C H O I C E

Convergence –
the customer in focus
Nobill MVNO is a convergent system capable of Rapid service
handling convergence in several dimensions:
creation
ff Customers with different contractual
agreements, e.g. prepaid and postpaid The Nobill promotion toolkit, a powerful concept
ff Different service types, e.g. voice, SMS, MMS,
of events, rules and actions, renders the possibility
data and content to create flexible schemes for innovative service
offerings.
ff Different network types, e.g. mobile GSM,
mobile ANSI, fixed network and IP network The concept allows the operator to set up innovative
pricing schemes, and loyalty and bonus programs
With convergence the customer is in focus; not the based on spent money, usage time, data volume and
payment method or the system type. This gives other services. Examples are:
several benefits:
ff Enables categorizing of customer, e.g. by the
margin of revenue, type of services used and
usage level ff Advanced price plans including rate
ff Enables the same service offering indifferent of depending on usage, refill and service
payment method period
ff Accepts providers and aggregators of content ff Minimum monthly consumption plans
and Value Added Services, regardless of their
charging strategies ff Bonus and loyalty schemes

ff Provides cross-product, cross-segment bonuses ff Pricing of service requests, e.g. USSD


and discounting plans for individuals and
ff Special cascaded offers for new customers
family contracts
ff Service bundled with vouchers (e.g. when
Hybrid accounts and subscriptions behave as prepaid using a certain voucher type an extra
for some traffic cases and postpaid for others. Some bundle of 100 SMS is obtained)
examples of how this can be used include:
ff 250 free SMS per month
ff Traffic in home network as prepaid and traffic
when roaming as postpaid ff Flat rate tariff for monthly fee
ff Voice, SMS, MMS, premium and data traffic as ff 1000 SMS (usable on-net and valid 15
postpaid days) to subscribers having monthly
ff Traffic during work hours as postpaid and consumption > 10 Euros
off-work hours as prepaid ff 20 voice minutes to new subscribers
activated during May

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N O B I L L M VN O – T H E P L AT F O R M O F C H O I C E

Nobill system architecture


The Nobill system is divided into a number of
functional entities as outlined in the illustration
below.

Nobill integrates with a BSS (Business Support


System) responsible for invoice generation, collection
and similar functions.

NOBILL MVNO

Nobill Front End Nobill Back End

SMSC
Rating BSS
MMSC
Charging
Charging Invoicing
SCP Subscriber services
requests Transactions / Payments
GGSN (incl Customer Care Accumulations
Packet Charger) Dunning
CAI (Customer
Event Charger Admin . Interface) Provisioning/ Scoring
Payments
Voucher s Accounts Receivables
Number Portability
DB B2B accumulation B2B settlement
Provisioning
Voice Mail B2C accumulation B2C settlement
Discounting CRM
IVR Self
Manage- TAP import Logistics
USSD ment

WAP GW

Nobill Client

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N O B I L L M VN O – T H E P L AT F O R M O F C H O I C E

NOBILL
DESCRIPTION
MODULES

SMSC Handles SMS and real-time charging of SMS. Prior to granting an SMS submission (or
reception) the Nobill SMS Charger requests permission from Nobill Charging. Real-time
charging is applicable to roaming- and home network users.
MMSC Handles MMS traffic together with real-time charging of MMS. Prior to granting an MMS
submission (or reception) the Nobill MMS Charger requests permission from Nobill
Charging. Real-time charging is applicable to roaming- and home network users.
SCP Handles call control and real-time charging of voice/data/fax/video calls. All traffic is
monitored in real time with refusal of service if e.g. insufficient funds.
GGSN (incl. Handles real-time charging of packet traffic. Prior to granting data traffic the Packet Charger
Packet Charger) requests permission from Nobill Charging. Real-time charging is applicable to roaming- and
home network users.
WAP Gateway Handles all WAP traffic.
Number Portability Number portability gives the service provider the means to use number portability
DB information (network operator ID) for rating and traffic routing.
Voice Mail Flexible and integrated solution for recording and storage of voice messages. Includes
features such as multi-language support, auto provisioning and self management (via USSD,
etc), complete message convergence, e.g. MMS and e-mail voice message delivery.
IVR Handles various subscriber interactions, like top up management and customer self care
with interactive voice responses.
USSD Handles various subscriber interactions, like top up management and customer self
care with interactive text message. The USSD Gateway also acts as a USSD Menu Server,
interacting with external applications.
Event Charger Handles event charging requests from external applications such as content providers and
value-added service platforms.
Charging Receives charging requests and ensures these are rated, reserved and committed.
Rating Responsible for rating all traffic types for all subscription types.
Subscriber services Contains customer, account and subscription data. Great flexibility in creating customer
structures/packages, loyalty bonuses, etc. Includes tools to administrate customer-related
logistics (in batch or individually) for phone numbers and SIM cards.
Vouchers Voucher Management handles creation and management of vouchers, virtual calling cards
and PIN codes. Full voucher lifecycle logistics are supported.
B2B and B2C Responsible for handling billing, i.e. generation of invoicing files. Contains CDR data that is
accumulations kept online for a set period and then archived/exported to other systems.
Outbound and Outbound provisioning is handled towards external systems such as HLR. Inbound
inbound provisioning provisioning is handled via CAI (Customer Administration Interface).
Discounting Accumulation based discounts.
TAP Import Importing and B2C charging of TAP3 roaming files.
Nobill Client The Nobill Client is a graphical user interface (GUI) for configuration and creation
of products and services, rate plans and billing schemes, as well as administration and
management of the system.

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N O B I L L M VN O – T H E P L AT F O R M O F C H O I C E

Nobill network interaction


The Nobill system supports industry standard
interfaces for interacting with the surrounding
network.

HLR SGSN MSC

SS7 Gn SS7

Business Support
CAI*
System (BSS)
Operating Support
Systems (OSS)
SNMP NOBILL MVNO SIM provider
Payment Broker
FTP
Etc.

SMPP/ Event
SMTP Charging i/f

Content Delivery
Nobill Client
System

Nobill MVNO solution


External systems

* CAI = Proprietary Customer Administration Interface

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N O B I L L M VN O – T H E P L AT F O R M O F C H O I C E

World class usability and


technical support
The Nobill system client is intended to be the primary The platform has a log system for all events, errors,
way of interaction with the system for both and management; an SNMP interface and capability
administrators and customer care personnel. The to send alarms via e-mail to designated addresses.
Nobill Client is fully configurable with individual
permissions and access rights for different groups of All Symsoft products are delivered preinstalled,
users. The same client is used to administrate all parts preconfigured and tested, reducing time of
of the system. installation and integration on-site.

The Nobill system contains comprehensive tracing Nobill MVNO has the capability of being accessed
facilities on all levels of the SS7 stack. This has proven remotely via ISDN or VPN over Internet, providing
to be of significant value when analyzing fault an easy-to-use, cost- and time-efficient maintenance,
conditions, etc. operation and technical support.

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N O B I L L M VN O – T H E P L AT F O R M O F C H O I C E

WHAt we do
Symsoft develops leading and future proof real-time solutions for charging, messaging and IP services, all based
on the Nobill Platform. We focus on creating key convergence building blocks that can be assembled on top of a
generic platform, to give operators a variety of ways to offer cost effective and revenue-generating charging and
messaging services in a competitive world.

OUr E dge

ff Generic platform: a common, open, modular ff Scalability: start small and linearly expand
and IP-based platform for all Nobill your Nobill installation at your own pace
installations, whose architecture allows for ff Extreme performance
generic use and combination of any resource
ff Proven technology: built on de facto industry
ff True convergence: designed from the bottom up standards Java, Sun Microsystems and Oracle
with the customer in focus, to realize true voice
ff Comprehensive experience and expertise:
and data convergence for all subscribers
proven track record of successful
ff 100 % real-time: operator staff, customers and implementations and know-how in advanced
business partners share the same updated view multi-dimensional converged solutions
of rated traffic since all events in Nobill are
ff Best value: shared components, standard-
processed in real time
based interfaces and centralized functions
ff Multi-environment support: solutions running reduce complexity, development time and
over IMS, converged and hybrid environments costs

R eferences
Symsoft works closely with leading operators to innovate, develop and deploy competitive services.

Nobill applications are proven, scalable and are in operation all over the world. More than 100 million subscribers
are served by Nobill solutions.

Nobill is undoubtedly one of the most all-encompassing common-platform systems


for telecom operations on the market.

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N O B I L L M VN O – T H E P L AT F O R M O F C H O I C E

Make Symsoft your choice!


Symsoft is a specialist in MVNO solutions!

We offer:
ff a world class complete solution for
MVNOs on a common platform
ff integration with current and legacy networks
ff easy expansion with new functionality
ff linear capacity growth
ff real-time fraud control
ff centralized system operation, administration
and maintenance support
ff reduced integration times and efficient
management processes

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23 March 2009
Symsoft develops leading real-time telecom solutions for mobile
and convergent operators within the areas of charging, messaging,
call completion and mobile data. Renowned for its ability to deliver,
Symsoft enables operators in an increasingly competitive world to
improve both attractiveness and ARPU. All application solutions are
based on the carrier grade Nobill platform which exceeds operators’
requirements for business critical functions due to its modular platform
architecture and innovative technology. Symsoft’s customers include
leading telecom operators such as Millicom, Polkomtel, Qtel, Saudi
Telecom, Telefonica, Telenor and TeliaSonera. Founded in 1989 and
headquartered in Stockholm, Sweden, Symsoft has local presence in
four regions and operational systems in more than 30 countries.

Corporate Headquarters Middle East & Africa Asia Pacific Americas


Symsoft AB Symsoft MEA Symsoft Asia Pacific Americas Symsoft Inc.
Kista Science Tower Dubai Internet City 9 Temasek Boulevard 5700 Granite Parkway, Ste 200
Färögatan 33, PO Box 1219 P.O. Box 500649 #31-02 Suntec Tower Two Plano, Texas 75024, USA
SE-164 28 Kista, Sweden Dubai, United Arab Emirates Singapore 038989 Tel +1 972 731 6708
Tel +46 8 566 166 00 Tel +971 4 36 16 637 Tel +65 6559 6189

© 2009, Symsoft AB. All rights reserved.

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