Your Name: Christina Nguyen

Current Semester: Summer 2018

1) Personal Assessment (75-150 words each*)

i) What do I do well? (Skills) (75-150 words*)
(1) Personally, I feel that I can handle multitasking pretty well I would say I have great
organizational skills and memory. I keep a planner, but I realized I am very mentally
organized because I can generally remember schedules and due dates in my head
without looking at my calendar. I am comfortable using Microsoft Office, as I have taken
classes and have worked in fields where I have had to work with it.
ii) What do I like to do? (Interests) (75-150 words*)
(1) I am definitely someone who likes to keep pretty busy. I do not enjoy having an
excessive amount of free time with nothing to do. During free time that I do have, I
usually like to do something productive such as go to the gym. I try to go at least about
3-5 times a week. Aside from that, I also have the Duolingo application downloaded on
my phone in order to study different languages. Currently, I use this application to help
me improve in languages that I already have some knowledge in such as Vietnamese
and Spanish, and I also use it to learn Korean. Even if I am busy, I try to do at least one
lesson a day.
iii) What is important to me?(values) (75-150 words*)
(1) Some values that I find important are a strong work ethic, positivity, and
professionalism. These are three things that I feel a person must have in any workplace.
It is important I feel a strong work ethic gives a person a great upper hand because
someone can be smart, but if they do not want to work hard, they may not get things
done. Positivity is important to have because negativity will rub other people the wrong
way, and it will help you to keep working hard at something instead of giving up.
Professionalism is vastly important because it will show how you present yourself and
can leave a very good impression on others. You need to know how to act in
professional settings because if you are acting inappropriately you can badly represent
yourself and your workplace.
2) Research Organizations
i) Healthcare Org.#1 Mission Statement
(1) Why you are a match (75-150 words*)
(a) Kaiser Permanente’s mission statement is to provide high-quality, affordable health
care services and to improve the health of our members and the communities we
serve. I believe I would be a good match for this organization because I strongly
want to be able to provide everyone with the best health care that can be provided.
Kaiser Permanente, in my opinion, has been the dream company for me to work for
ever since I was younger. I would work hard to do my best at this company.
ii) Healthcare Org.#2 Mission Statement
(1) Why you are a match (75-150 words*)
(a) Molina Healthcare’s mission statement is to provide quality health services to
financially vulnerable families and individuals covered by government programs.
Personally, I strongly believe in providing quality health services for financially
vulnerable families. It is unfortunately very difficult for many people in this country
 to get health care, and it should not be like that. It is a big reason that I went into
the major of health care administration here at Cal State Long Beach. I will work
hard to find solutions and help for those who cannot afford quality health services.
iii) Healthcare Org.#3 Mission Statement
(1) Why you are a match (75-150 words*)
(a) Davita Healthcare’s mission statement is to be the provider, partner, and employer
of choice. Their core values include service excellence, integrity, team, continuous
improvement, accountability, fulfillment, and fun. I believe I would be a good match
for this organization because I believe my attitude would fit in very well here. I am
someone who believes there is always room for improvement, so I like to look over
fine-tune every single detail on a project that I can even if it is really tedious. Aside
from that, I have worked in many environments where I have had to use customer
service and teamwork skills. I have become accustomed to working with teams, and
feel that I could bring something to the table.
3) Organize your findings: report on what type of database system you will use to keep track of
your skills, interests, values and professional opportunities. Provide a Sample Page.
i) Personally I like to use Microsoft Excel to organize things, so I will attach a screenshot under
this.

4) Clarify Career Options: Cut and Paste 3 job posting announcements.

i) Associate Project Manager - Molina Healthcare Long Beach, CA
Job Summary
The Associate Project Manager will manage people who are responsible for internal business
projects and programs involving department or cross-functional teams of subject matter
experts, delivering products through the design process to completion. Plans and directs
schedules as well as project budgets. Monitors the project from inception through delivery.
May engage and oversee the work of external vendors. Assigns, directs and monitors system
 analysis and program staff. These positions' primary focus is project/program management,
rather than the application of expertise in a specialized functional field of knowledge
although they may have technical team members.
Knowledge/Skills/Abilities
● Manages all aspects of assigned projects throughout the development project lifecycle
including project scope, schedule, resources, quality, costs and change.
● Develops and maintains detailed project plans to include milestones, tasks, and target/actual
dates of completion.
● Revises project plans as appropriate to meet changing needs and requirements.
● Supports project managers in the planning and monitoring of projects to meet deadline,
quality and budget requirements.
● Schedules and conducts project meetings to include logistics, agendas, and meeting minutes.
Job Qualifications Required Education
HS Diploma or GED
Required Experience
0-1 year
Preferred Education
Associate's Degree or equivalent combination of education and experience
ii) Administrative Specialist III - Kaiser Permanente Anaheim, CA
Provides advanced administrative support associated with office operations. Usually deals
with complex and confidential departmental information. Receives no instruction on routine
work, general instructions on new projects. Essential Functions: - Completes special
projects/adhoc reports, including designing graphic presentations, as delegated by
management. - Orchestrates and organizes project meetings, schedules and materials such
as agendas, timelines, reports and presentations. - Takes minutes. - May perform desktop
publishing. - Uses a variety of software to compose letters/prepares reports for
executive/manager review. - Maintains confidential department files and records. -
Maintains manager/executives calendar; arranges meetings, conferences and travel
itineraries. - Screens telephone calls/visitors, refers to appropriate staff member. -
Interprets policies and procedures in response to inquiries. - May provide information to top
level management, Board Members. etc. Reviews/screens manager/executives mail,
researches issues and provides recommendations. - May provide training/direction to other
non-exempt personnel. - CLAUSE Various positions are under review with a joint
Management/Union review committee for appropriate Union/Non-Union status and this
position may be considered a union position or may be converted to a union position at
some time in the future.Should this position be determined to be union it will be returned
to the bargaining unit in accordance with the Collective Bargaining Agreement.

Qualifications: Basic Qualifications: Experience - Minimum three (3) years of

secretarial/administrative or comparable experience. Education - High School Diploma or
General Education Development (GED) required. License, Certification, Registration - N/A

Additional Requirements: - Advanced writing, reading and arithmetic skills required. - Ability
to respond to top level management inquiries and assemble highly confidential/sensitive
 information. - Strong customer service skills required to communicate effectively with all
levels of management internal/external. Initiative and analytical ability to research and
prepare reports. - Proficient with software used by the department (i.e.: KP Payroll System,
MS Word, Excel). - Proficiency in MS Word&MS Excel must be demonstrated through
testing. - Word processing speed: 40 wpm required. Typing must be current within one (1)
year. Please contact Human Resources for testing. - Must be able to work in a
Labor/Management Partnership environment.

Preferred Qualifications: - Business school/college level courses highly preferred. - Must

have experience with Excel, Word, Taleo, Timekeeping.
iii) Patient Account Specialist - Davita Irvine, CA
Come and start your career in the growing field of healthcare at Davita! This is a great
opportunity for you to get to know the business side of healthcare while building your
resume and having fun working on a great team. World class training provided, we just
need your positive attitude, willingness to learn and help make a difference!
GENERAL PURPOSE OF THE JOB
This position audits Medicare bad debts prepared by the Patient Resources Team, and
communicates findings in an effort to identify trends, issues and educational
opportunities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following duties and responsibilities generally reflect the expectations of this
position but are not intended to be all inclusive. • Review and approve Medicare bad debt
adjustment logs; audit Medicare bad debts write-off requests to ensure reviews are
complete before writing off bad debts • Prepare monthly audit result reports • Key and
balance Medicare Bad Debt adjustments • Prepare daily and monthly Medicare Bad Debt
team reports • Report monthly statistics on Patient Financial Evaluation transactions •
Identify training opportunities and provide feedback to leadership and teammates on
training opportunities • Track team productivity • Work with Revenue Operations and
department teammates as necessary Attend team meetings, phone conferences, and
training as needed • Know, understand, and follow teammate guidelines, employment
policies, safety and security policies, and department or company procedures

Here is what you can expect when you join our Village:
• A "community first, company second" culture based on Core Values that really matter. •
Clinical outcomes consistently ranked above the national average. • Award-winning
education and training across multiple career paths to help you reach your potential. •
Performance-based rewards based on stellar individual and team contributions. • A
comprehensive benefits package designed to enhance your health, your financial well-
being and your future. • Dedication, above all, to caring for patients suffering from
chronic kidney failure across the nation
5) Evaluate your Findings: Describe what you need to work on now to improve your chances for
receiving a job that is a good match to you. (75-150 words*)
 i) I believe things that I need to work on include my interview skills. I feel that I can be shy and
uncomfortable during an interview because I am so nervous during interviews. I would
honestly also like to get my lean six sigma certification. It was difficult to learn during HCA
450, but I found the subjects and topics we learned about to be very useful. It would be nice
to be able to be able to focus on learning about these topics instead of cramming it for a
class while balancing other classes.
6) Select Options
a) Identify specific career goals from now for the next 3 years. (75-150 words*)
i) Specific career goals for me would be first, graduating from CSULB and hopefully getting an
entry level job quickly post graduation. I am not super strict on the exact department or
field I would want to be in, but doing something like coordinating projects or talent
acquisition would be some fields I would be interested in. I feel like from there I would like
to move on to do something along the lines of project manager. That may be a short time
frame for that though.
b) Determine which job/jobs you will be applying for now, or shortly after graduating? Identify this
position and describe(in 50-100 words*) why you chose to apply to this position first.
i) A job I would possibly apply to soon would be at Molina Healthcare as an associate project
manager. This job is more or less an entry level job. It requires about 0-1 year of experience.
This position basically helps with a project lifecycle from scope, schedule, resources, quality,
cost and change. It also requires making changes and revising project plans to meet needs
and requirements that may change.
7) Set into Motion
a) Identify the 3 next steps you will take in succession to apply for the identified job position. (50-
100 words*)
i) Some steps I would take in order to apply for the position as an associate project manager
at Molina Healthcare would be first applying online. After that I could go there in order to
drop off a resume in person. Third, I would call to follow up after a few weeks if I do not
hear back.
8) Updated Resume - including internship experience

Christina Nguyen
(714)889 - 0109| nguyenchristina95@gmail.com
EDUCATION
California State University, Long Beach Long Beach, CA
Bachelor of Science(B.S.),Health Care Administration Fall 2018
Relevant Coursework: Medical terminology, Management and Information Systems, Marketing for
Health Services Organizations, Financial Management of Health Care Institutions, Quality Assurance in
Health Care
PROFESSIONAL EXPERIENCE
24/7 Care at Home Westminster, CA
Administrative Intern December 2017-Present
· Perform administrative functions including auditing intern service hours and creating monthly cost
savings reports.
· Display leadership skills by assisting with onboarding process and orientation for new interns
PROFESSIONAL DEVELOPMENT
Robeks Long Beach, CA
Team Member August 2017-June 2018
· Maintained product and menu knowledge in order to answer customer questions
· Arranged stock in a neat, easily accessible manner in order to maintain store efficiency
· Set team goals in order to strengthen and develop store performance
Finish Line, Macy’s Westminster, CA
Sales Associate October 2015-April 2017
· Displayed organizational skills by organizing up to 30 boxes of stock quickly and efficiently on a
weekly basis
· Exhibited management skills by inspecting and verifying employee time sheets
· Drove sales by providing excellent customer service
· Recommended products based on consumer wants/needs
· Displayed and arranged products to promote sales
· Demonstrated attention to detail by counting and managing currency in opening and closing
procedures.
Kabuki Japanese Restaurant Huntington Beach,CA
Server May 2015–August 2015
•Assisted guests in making menu decisions by being informative and descriptive
· Monitored guests throughout their meal to ensure customer satisfaction
· Demonstrated excellent customer service skills by anticipating guest needs
Buffalo Wild Wings Huntington Beach,CA
Host/Trainer for new hires August 2014–May 2015
•Assisted in developing new employees by teaching protocols and how-tos
· Monitored new employees and evaluated skill levels
· Displayed organizational and analytical skills by coordinating seating plans for various party sizes
in a high-volume restaurant
Regency Theaters Westminster,CA
Floor Staff July 2013–April 2014
· Marketed new and popular movies to guests
· Provided excellent customer service by responding in a friendly and polite manner to customer
questions and concerns
· Organized and allocated stock items to make them easily accessible and avoid waste
ADDITIONAL
Skills:Proficient at Microsoft Office, conversational Vietnamese skills
Qualifications:HIPAA certification, CPR certification