Beruflich Dokumente
Kultur Dokumente
† CESPRI and CRORA, Bocconi University (I) and Silvio Tronchetti-Provera Foundation
‡ Department of Economics, University of Pavia and CESPRI, Bocconi University (I)
ABSTRACT
This paper focuses on niche entry patterns in the LAN equipment industry in the 1990s. We
analyze an original data-set of LAN equipment consisting of more than 1,000 hubs and switches
marketed between 1990 and 1999. Modularity emerged as a design strategy that supported
incumbent firms’ efforts to enter new product niches in the hub segment. However, after the
emergence of switches as an alternative to hubs, coupled with the introduction of a new
standard, incumbents relying on a modular hub strategy were overtaken by a new comer (Cisco).
Moreover, the fastest followers were incumbents that had not previously relied on modular hub
architectures. Our interpretation is as follows: modularity offers advantages of speed when
changes occur within established boundaries. However, it also generates a ‘tunnel effect’ that
prevents firms from developing products based on different problem-solving strategies. Such
changes are more easily introduced by firms that do not rely on tightly-defined modular design
rules.
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1. Introduction
Since the 1980s, modularity has emerged as a powerful product design strategy in
personal computers (PC s) (Baldwin and Clark, 2000), software design (Cox, 1996; Kogut
and Metiu, 2001), hard disk drives (Chesbrough and Kusunoki, 2001), process
engineering (Brusoni, 2003), aero engines (Prencipe, 1997), and domestic house
appliances (Worren et al., 2002). The key promise modularity offers to managers is the
enhanced product variety and mass customization (Wheelwright and Clark, 1992), rapid
exploitation of economies of scale and scope at the platform level (Gawer and
(Baldwin and Clark, 2000), decreased coordination costs for innovative projects
The aim of this paper is twofold. First, it provides empirical evidence for the hypothesis
that modularity facilitates upgradability, i.e. sequential entry in contiguous niches (e.g.
product design strategies (i.e. modular vs. non modular) on firms’ innovation strategies.
Modularity, like any design strategy, entails some trade offs. On the one side, it speeds
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other side, some argue that precisely because it gives learning processes a tightly
defined focus, modularity might induce rather myopic forms of learning which could
(Chesbrough and Kusunoki, 2001). Thus, modularity would inherently lead firms to
This paper examines technological innovation and entry in the Local Area Network
(LAN) equipment industry throughout the period 1990-99. In this period, the LAN
and radical innovations and the emergence of new product niches. Throughout the
1990s, new entrants challenged incumbent firms as the sector underwent enormous
growth in its customer base and traffic, coupled with rapid technological and
institutional change wrought by the emergence of new standards for the exchange of
electronic data. This paper looks at this very complex phase in the history of the LAN
equipment industry, building upon an original data-set of more than 1,000 hubs and
switches (key components of any LAN) marketed between 1990 and 1999. The data -set
market introduction, and manufacturer. Based on this we define the ‘design space’
(Stankiewicz, 2000) explored by the main actors in terms of new transmission standards
(e.g. Ethernet, FDDI – Fibre Distributed Data Interface, etc) and product characteristics
(e.g. single bus hubs, multiple bus hubs, etc.). The combination of standards and
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This paper is structured as follows. The next section reviews the relevant literature on
evolution of the industry, identifying the key dimensions used to define the LAN
equipment design space. Section 4 presents the data we use in our study, and Section 5
the results of the empirical analysis. Implications from the empirical results are
interfaces across components. Second, all components being designed in such a way that
each performs only one function. To practitioners, modularity offers tools and
guidelines to create value in ever more complex and fast changing environments. Garud
and Kumaraswamy (1995) argued that in such contexts the key advantage delivered by
substitution’ (p. 93). That is to say, innovation in complex technical systems, made up of
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development time, leverage their past investments, and provide
By adopting modular design strategies, firms can decouple the design and development
of separate modules, through the standardization of their interfaces. Thus, they can
develop new products more quickly, as integration of the final product is a matter of
mix and match of ‘black boxes’ (Baldwin and Clark, 2001; Sanchez and Mahoney, 1996).
specify and standardize component interfaces and, therefore, to decouple the design of
the product architecture (i.e. arrangement of functional elements) from the design of
each module. Another major advantage of modularity in fast changing contexts is the
by enabling experiments to be run at the level of modules, rather than for an entire
modular upgradability becomes a key source of competitive advantage for two related
reasons. First, on the supply side manufacturers are able to introduce new developments
complexity). Second, on the demand side, by simply buying a new module customers
without having to completely change their installed base. Avoiding cannibalization, and
allowing customers to continuously upgrade their installed base while acquiring new
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customers, has been a major driver of competition in all network industries, and in
being locked into early, and inferior, technologies, modularity provides manufacturers
with the incentive for continual development of their products; and users with the
incentive to become early adopters, since they can acquire new modular upgrades.
through the introduction of new functionalities and characteristics, more quickly than
However, like all design strategies, modularity entails costs and trade offs. First, the
experimentation and testing on different modules is also costly. The costs of design rules
of product functionalities, how they are allocated to components, and how the
solving strategies adopted. Thus, the choice of product architecture should be related to
a company’s product strategy. Ulrich (1995) argued that if a company wants to stress
On the other hand, companies wanting to emphasize product change and variety,
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flexibility and upgradability, may well choose a modular architecture. As the next
section will argue, this latter strategy was adopted by most LAN equipment
There are other costs involved in developing a modular architecture. For example,
Ethiraj and Levinthal (2003) caution against the dangers of overmodularization when
the ‘real’ decomposition scheme of the problem at hand is uncertain. In particular, the
costs of the opportunities that might have been exploited by adopting different problem
context. The change in the unit of selection implied by modularity imply in relation to an
integral system is crucial: having ‘fine’ rather than ‘coarse’ units of selection makes the
search process faster (selection operates on the finer scale of modules and therefore the
selection environment is in a sense ‘richer’), but essentially ‘local’ and quickly tends to
lock-into a local optimum. In an integral system the search is global, which implies that
there is no lock-in, but it is much slower and in complex space there is a lot of wasteful
search as nonsensical options can be generated (Marengo et al. 2004). In other words,
modular design strategies seem capable of providing incremental solutions along given
trajectories which embody specific problem solving strategies. However, this could lead
to myopic learning processes that make firms incapable of looking beyond the
boundaries set by the pursued trajectory. Looking at how Fujitsu managed to maintain
Kusunoki (2001) provide an insightful analysis of the kind of ‘tunnel effect’ that can be
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On the basis of the above discussion, we propose the following hypothesis.
manufacturers that market non modular products to explore the design space toward
technical problem. The next two sections will argue that the main technical problem
LAN producers had to solve was traffic congestion. Two technological solutions were
available, i.e. data sharing and data switching. The former was embodied in hubs; the
latter in switches. Both could be either modular or fixed. The choice of a hub architecture
explains the delay in the adoption of the second – more advanced – technological
solution. We argue that producers of modular hubs were slower to adopt the new
technological solution.
The evolution of LAN equipment and standards is well suited to investigating the
effects that modular design strategies have on the innovativeness of firms competing in
fast growing and rapidly changing environments. LANs constitute the infrastructure
that enables computers, other types of end stations and/or peripherals, to be linked to
form a network connecting different users within an area of relatively narrow extent
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LANs can be described as follows. A computer wanting to send some information
breaks the data into packets. The packets are sent to the LAN through adapter cards
which physically connect the computer to the channel. Once sent to the channel, packets
travel first either to a hub or a switch. In early LANs, packets normally travelled to a
hub. Hubs are simple devices that send the packets they receive to all users connected to
a specific LAN segment so that each user can ‘see’ the packets. Switches, on the other
hand, are more sophisticated in that they are capable of selecting the specific user to
whom packets are to be sent. Finally, there is another type of equipment called router
that is even more sophisticated than switches. Routers are both capable of selecting the
specific user to whom packets are to be sent and the shortest path to reach the selected
user. They are generally used to connect multiple LANs and/or to interface the LAN
Congestion is the key bottleneck that LAN engineers struggled to eliminate throughout
the 1990s. Two solution paths were followed by manufacturers to tackle congestion
problems. First, new standards were introduced, often in competition with each other.
standards so as to increase the amount of data traffic that could be carried over the
network (i.e. increasing total network throughput), without changing the equipment
architecture. At the beginning of the 1990s, several high speed standards (FDDI, Fast
become the main successor of Ethernet, the most widely adopted standard at the time.
After a period of uncertainty about which of the alternatives would eventually succeed
in the market place the battle ended in 1995 with the triumph of Fast Ethernet.
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Implementing one of these high speed standards, could increase in the amount of
bandwidth allocable to end stations although each would continue to use only a
equipment hardware to increase the amount of data traffic that each end station, PCs
and/or workstations, could transmit and receive from the network (i.e. they increased
the node throughput). The technological trajectory of hub equipment consisted of a series
of innovating events which took place between the mid-1980s and the mid-1990s.
The major technical changes occurred in the first half of the 1990s as a consequence of
the problem-solving activity that followed the implementation of high speed standards.
Hubs had first been introduced in 1985. Their design revolved around a single bus along
which data travelled to and from connected end stations. When two end stations were
connected by this type of hub they had access to an amount of bandwidth which had to
be shared among them. The presence of a single bus backplane limited the capability of
hubs to cope with the expansion of LAN systems that occurred at the beginning of the
1990s. One way out of this problems involved allocating new and/or existing users to
different LAN segments. Some manufacturers thought that designing hubs supporting
multiple buses was a way of achieving this goal. This principle inspired the
introduced in 1990 (Brown and Molloy, 1991: p. 44). As congestion problems kept
McConnell, 1994). Tackling these issues eventually required the introduction of further
modifications to the design of existing hubs. Two solutions were found. The first
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represented an extension of the hub trajectory while the second implied a radical
innovations to reduce congestion which entailed only incremental modific ations to the
existing design. This solution, firstly introduced in 1991 and known as ‘port
two end stations belonging to different segments of the same segmentable hub and
shared within each segment. A more radical solution would have involved the
development of a switched rather than a shared bus. This design involved a reduction in
the number of buses to just one per segment in contrast to the increased number of buses
in the ‘segmentable’ approach and the establishment of a dedicated path between the
end stations along the bus therefore reducing congestion (Greenfield, 1992: p.44).
Since the early days of the industry, LAN functioning had been based on the principle
that the communication channel had to be shared among the users who wanted access to
it. Some manufacturers thought that implementing a switched bus in equipment such as
hubs, which had always been quite simple from the technological viewpoint, might be
difficult and encounter user resistance. Moreover, most of the available chipsets for hubs
had been designed to work with LAN standards such as Ethernet which, because of the
way they functioned, naturally supported a shared bus design. Implementing these chip
sets in a switched bus design would have made the equipment less efficient. Because of
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‘switched’ solution was adopted first by start-ups, namely Kalpana Inc. and Synernetics
Inc. while the incumbents initially opted for the more conservative solution.
It is important to stress that innovations in switch equipment were radical, because they
communications of well known concepts and principles widely used in the field of
telephony. In particular, the design of switch equipment was based on circuit switching,
which had been developed in telephone networks (but not applied in the production of
hub equipment), and its functioning was modelled on the forwarding principle
1990; Breindenbach, 1998). This new design did not require a great leap forward in terms
The major consequence of the innovations described above was the emergence of some
hubs in the market. This outcome, however, was gradual. Changes were incremental,
occurred slowly and resulted from the combination of changes in the product
architecture and the implementation of new high speed standards. The use of a modular
design played an important role in facilitating these changes. The design of modular
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hubs revolved around a chassis with several slots which could host the modules
organized in sections to separate the management and the data processing functions.
The task of the management section was to move information between the connectivity
and the management modules while data travelled along the other sections of the
backplane. This data section could support a fixed number of LAN segments.
Modularity initially enabled manufacturers to offer equipment with higher port density
thereby enabling users to deal with the expansion of their LANs. However, it soon
became part of the hub manufacturers’ strategy to manage incremental changes and
by new technical features. First, when buying modular hubs users could mix and match
modules of different densities and standards thereby increasing the variety of the
technology supported. Second, modular hubs increased buyers’ flexibility to cope with
small changes in LAN architectures and continue to benefit from previous investments
changes in the bus design and the deployment of high speed standards, modularity
1Backplane capacity is defined here as the maximum speed (in Mbps) at which data transmission may occur
between the equipment input and output controller. The speed depends on the type of bus, maximum
number of ports (i.e. maximum port density) and type of standard supported. Higher backplane capacity
generally meant higher data transmission speed.
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enjoy these benefits buyers seemed ready to pay a relatively high price of purchasing
modular hubs.2
On the supply side, modularity enabled manufacturers to master technical change while
at the same time, keeping control of their existing customer base. In the LAN
environment, standards were ‘open’ and users could freely mix and match equipment
manufactured by different firms, but supporting the same standards. Modules, however,
would only interoperate with chassis from the same manufacturer. By commercializing
modular hubs, firms could better co-ordinate the migration of their installed base of
users from one generation of hubs to the next. Modularity responded also to an explicit
strategy of ‘invasion’ of the product design space. This strategy had two aims. The first
was to target new categories of customers. Modular products generally offered users
higher capacity and port density than fixed ones. These features were requested by
customers with large LANs – not the usual target of hub producers. Modularity
therefore allowed manufacturers to extend their customer base. The second aim was to
restrict competition. Designing modules was relatively easy for manufacturers and
could enable them to quickly add new features and/or improve upon existing design.
Thus, a modular design was adopted to explore new areas of the design space, either in
response to previous moves by competitors, or with the intention of crowding them out.
2Per port prices of modular hubs were initially between 3 and 4 times higher than those for fixed hubs, this
premium being justified by the higher flexibility that these devices entailed. After a rapid decrease (30%)
between 1991 and 1993 however, the decline in the price of modular hubs slowed while prices for fixed hubs
continued to decrease at the same rate. As a result, in 1996 the per port price of modular hubs was 128 USD
which was six times higher than the price of a fixed hub of 21 USD (Source: Dell’ Oro Group Market
Research, 2000).
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Finally, modularity played a central role with respect to the introduction of competing
standards. Indeed, modular hubs appeared in the first half of the decade at a time when
many sta ndards were competing in the market place to be adopted as high speed
prevail. Quite simply, given an installed base of hubs, it was much easier to adopt a new
standard if the hub were characterized by a modular configuration. The new standard
could be implemented simply by sliding the module (or blade) supporting the standard
into the slot provided on the product chassis. Such ease of upgrade was beneficial to
both users and manufacturers, who were not required to commit to any one of the
standards that were competing for supremacy until 1995 (when Fast Ethernet finally
prevailed).
Figure 1 summariz es the above discussion. It represents the design space that was
available to LAN equipment manufacturers for exploration in the 1990s. Its two
dimensions are those identified above, namely the innovative trajectories of equipment
(the horizontal trajectory in Figure 1) and standards (the vertical trajectory in Figure 1).
segmentable hubs, port reconfiguration hubs and switches. The standards trajectory
considers the five main standards: Ethernet, Token Ring, FDDI, ATM and Fast Ethernet.
Modularity is represented here on the vertical axis to capture the last point discussed
configuration. The former offered the capability of adopting a new standard simply by
changing, or adding, the blade supporting the standard. So, for example, in considering
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a fixed Ethernet single bus hub, and a modular Ethernet single bus hub, the latter had
the advantage that it could be more easily upgraded to, say, Fast Ethernet. However, the
manufacturer would have lost the option to lock the customer into the standard of its
choice.
4. Data
To analyse how and when firms in the LAN equipment industry invaded the hubs and
switches design space described in Figure 1, we used data about new hubs and switches
marketed between 1990 and 1999. Information on these products was collected from
journals, and Network World in particular, give extensive coverage to the introduction of
1999 time span was based on considerations concerning the evolution of the market for
both hub and switch equipment discussed in the previous section. Between 1990 and
1993 and again between 1995 and 1996 hubs experienced their fastest rates of technical
change and new product introduction. By the end of the decade sales of hubs had been
overtaken by sales of switches. In the case of switch equipment, the decision to end the
period of analysis in 1999 was a consequence of a concern with the introduction in the
market of LAN standards. In 1997 a new high speed standard, Gigabit Ethernet was
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marketed. After that time, sales of new switches supporting other high speed standards,
such as FDDI and ATM, started declining. Thus, 1999 is a good ‘cut-off point’ because in
this year a reasonable mix of models supporting all the different standards was still
The dataset contains 199 different manufacturers and 1,071 pieces of equipment. Fifty-
four firms introduced five or more new products between 1990 ad 1999. We restrict the
analysis of product location in the design space to these firms, which reduces the
number of pieces of equipment considered to 810. Table 1 reports the total number of
broken down by product market. Most firms (47) were active in both markets (hubs and
switches); only seven introduced hubs only and only three produced switches only.
Table 2 below reports for each standard and product type (hubs and switches) the
number of times and the frequency with which manufacturers first introduced a new
modular strategy. In the case of switches, new standards were first implemented in fixed
architectures and it was only some time after products became modular. This seems to
confirm that the switch represented a radical departure from the trajectory of hub
equipment. The fact that switches were first introduced in fixed configuration is
consistent with the existing research on modularity (e.g. Ulrich, 1995). Since a modular
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architecture depends upon a very precise understanding of how the product works,
modular architecture.
In particular we follow Klepper and Simons (2000) and use the Cox proportional hazard
model, a semi-parametric form compatible with different shapes of the hazard function
f(t,) that allows for time varying covariates. Given that we have information on whether
entry occurred in the first or the second semester of each year we divided each year into
two sub-periods. The regression results allow us to give a quantitative account of the
where f(t) is the base line hazard function, x is the vector of covariates and ß the vector
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When testing Hypothesis 1, according to which firms adopting a modular strategy were
swifter to enter new hub niches, hit is the probability that firm i would ‘complete the
transition’ (i.e. it enters the Port-Reconfiguration niche given that it has previously
entered the Shared and Multi-Segment niche). When we test Hypothesis 2, which
maintains that manufacturers that adopted modular design strategies were slower to
enter the switch market, hit is the probability that firm i would enter the switch market in
period t given that it has not yet entered before. We call the former the ‘transition
Between 1990 and 1999, 25 out of the 54 firms in our sample completed the transition.
Eighteen firms did so before entering the switch market. Of the 29 companies that did
not complete the transition only three did not enter the switch market. None of these
three companies survived beyond 1999. (This rules out that they might have completed
the transition at a later stage not included in our sample period.) Forty-eight out of 54
companies entered the switch market. Twenty-six of these companies had not completed
the transition first. Twenty-two companies both completed the transition and entered
the switch market. Thirty-seven of the 48 companies that entered the switch market were
already active either in the hub or in the router market in 1990 when the switch was
invented. Eleven companies were founded after 1990. Again, the companies that did not
enter the switch market had ceased to exist before the end of 1999.
For each model we have one main independent variable that accounts for the role of
firms’ modular strategy on entry and a set of controls. Table 3 below contains the names
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of the variables and their descriptive statistics. The correlation matrix is reported in the
Appendix.
Our main independent variables capture the firms’ modular strategy. In the case of entry
into hub niches, Experience in Modular Hubs is the number of modular hubs introduced
by each company in each time period preceding transition completion. In the ‘transition
completion’ model, this variable is our proxy for the influence of modular product
strategy on entry into contiguous hub niches. It focuses on the relationship highlighted
‘switch entry‘ model, we use the variable Modular Hub Strategy. This is a dummy that
takes the value 1 if the company introduced modular hubs before entering the switch
market and 0 if not. This variable is time-invariant and is designed to capture the
specific role played by modularity in explaining entry into the switch market. It focuses
products are slower than manufacturers who market non-modular products to explore
Beside firms’ modular strategy, we argue that both the exploration of the hub design
space and entry into the switch market may be influenced by four types of control
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Firms’ characteristics
To control for the effect of firms’ specific characteristics on entry, we use two variables.
First Age which is the number of periods since the company was founded. This variable
is used in both models to capture some sort of experience effect although such
experience cannot of course be related to either hubs or switches (Sorensen and Stuart,
2000).3 Since the invention of the switch provided the opportunity for many start-ups to
enter the market, when analysing entry in the switch market we consider an additional
variable (Entrant) which is a dummy taking the value 0 if the firm pre-dated the
invention of the switch and 1 if it was founded after 1990 (i.e. after the switch was first
effect that might have been induced by the first introduction of the switch (i.e. a radical,
although not disruptive, new technology might have generated a swarm of entries to
Innovation strategy
Innovation strategy can influence entry too. In particular, firms’ entry strategies might
vary according to their positioning within the product design space. In fast-changing,
highly-segmented product spaces, firms that are far behind the frontier might try to leap
frog to access niches closer to the frontier. Alternatively, they might decide to pursue a
step-by-step strategy. Both paths have been discussed in the literature (Swann, 1985;
Greenstein and Wade, 1998). To account for innovation strategy, we use two sets of
variables.
3 In particular, Age can be considered a proxy for firm size (REF HERE)
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First, we present ‘product specific’ variables. When analysing Model (1) we consider two
transition completion (King and Tucci, 2002). Transition into Multi-Segment is a dummy
variable that takes the values of 1 if a firms is at risk of entry into this niche (i.e. it
marketed the Shared architecture prior to marketing the Multi-Segment one) and 0 if
risk of entry into this niche (i.e. it marketed a Multi-Segment architecture before Port-
Reconfiguration) and 0 if not. The aim of these two variables is to understand whether
firms tend to move in a stepwise manner within the design space, or jump a niche to
Second, we develop a ‘technology specific’ variable: Least Distance from the Technological
Frontier which we control for in both models. With this variable, we aim to capture the
role of firms’ capabilities in explaining their entry strategy. The underlying assumption
is that firms that lag far behind the tech nological frontier are less ‘capable’ than those
firms that are closer to it. We construct this variable in several steps (Khessina, 2004;
Fontana and Nesta, 2004). First, we identify a product characteristic that could be
considered a good proxy for equipment performance. Backplane capacity is the obvious
because it takes into account equipment density, type of standard supported, product
configuration and type of architec ture implemented. Second, for each year, we
standardise the backplane measure by dividing the backplane capacity of each product
by the mean backplane capacity for the industry. Third, we compute a distance measure
as follows:
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f
d mit = max (Bcp t ) − Bcp mit
s
(2)
Bcpmit
where Bcpmit
s
= is the standardised backplane capacity of model m by company i
Bcp t
can introduce several products in a specific year we consider for each firm the least
( )
d itf = min d mit
f
it (3)
We then account for the influence on entry of previous experience companies may have
innovation in the same and/or related markets before the events being measured (i.e.
transition completion or entry into the switch market) occurred. Experience in routers is
the first variable capturing firm’s experience. It is present in both models and is
transition or entering the switch market. This variable captures the influence of
model Experience in hubs is the number of hubs introduced by each company in each
time period before entry. Both variables are updated for successive years.
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Nature of competition
Finally, we control for the influence on entry of the nature of competition. In fast
at filling empty niches in the product space. The presence of many products in the
market can be both a signal of increasing competition, deterring entry on the one hand,
and a signal of market expansion leading to increasing opportunities on the other hand
(Stavins, 1995). In the ‘transition completion’ model the effect of the nature of
competition is accounted for by the variable Niche Competition which is the total number
model’ Switch Competition, is the total number of switches brought to market. We take
the natural logarithm of these variables and lag them one period to account for the fact
that entry decision are taken with reference to market condition before entry occurs.
5. Results
Results of our Cox regressions are presented in Table 4 and 5. To control for the
Model (1) takes into account the effect of our main variable Experience in Modular Hubs
only. The coefficient of the variable Experience in Modular Hubs is positive and significant
suggesting that more experience with modular products increased the hazard of
entering new hub niches. This finding supports Hypothesis 1 that firms adopting a
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modular strategy were indeed faster to enter new hub niches. Both the sign and the
significance level of this coefficient continue to hold when adding the control variables.
In model (2) we control for firms’ characteristics. Tenure has a positive and significant
effect on the probability of firms completing the transition, as suggested by the positive
and significant coefficient of Age. When we look at the influence of innovation strategy
in model (3), we obtain the following results. On the one hand, the signs of the two
transition dummies are negative although only one (Transition into Multi-Segment) is
significant. This indicates that the risk of entering the next niche tended to decrease the
companies introducing shared hubs would generally choose to enter a contiguous niche
the other hand, Least distance from Frontier has a positive and significant coefficient
suggesting that the farther a company is from the technological frontier the higher the
probability of completing the transition. In other words, for firms that are lagging,
expending effort to enter a new niche is perceived as one strategy for competing with
the market leaders. Besides being consistent with other findings on the dynamics of
niche entry in fast growing industries (King and Tucci, 2002), both results seem to be
consistent with our description of innovation strategy in the hub market, according to
which companies incrementally explore the hub design space. In model (4) we consider
transition. Experience gained in the router market is associated with earlier transition
significant. Finally, in model (5) the sign of Niche Competitio n is positive suggesting that
increasing availability of a product with new features may have triggered entry from
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companies attracted by new opportunities. This in turn would accelerate transition
Results for switch entry are reported in Table 5. As in the hub case, we analyse the
contribution of each set of variables in turn. Model (6) considers the influence of Modular
Hub Strategy, our proxy for modularity. The coefficient is negative and significant,
suggesting that having pursued a modular strategy in the hub market reduced the
hazard of entering the switch market. This result supports Hypothesis 2 according to
which companies that adopted modular design strategies were slower to enter the
switch market. In model (7) we control for firms’ characteristics. The coefficient of Age is
positive although not significant while the coefficient of the Entrant dummy, our proxy
for firm status, is both positive and significant. Not being an incumbent in the LAN
industry increased the probability of entering the switch market. This finding suggests
that new technological solutions were more likely to be introduced by new comers to the
LAN equipment industry, and is consistent with our account of the evolution of the
industry in which both the growth of the switch market and the endorsement of new
the impact of technology strategy on entry into the switch market (model 8), as in the
case of hubs, Least distance from the frontier has a positive and significant coefficient
suggesting that the farther a firm is from the technological frontier the greater is the
hazard of entry, and confirming that firms may choose entry to a new niche as a way of
competing with rivals. Previous experience in related markets increases the hazard of
entry in the switch market as suggested by the positive and significant coefficient of the
variables Experience in Hub and Experience in Router in model (9). Experience in the router
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market in particular is shown to definitely foster entry into the switch market. Both
results are consistent with other findings on the role of previous experience in related
markets in influencing entry in new markets (Klepper and Simons, 2000) and with
accounts as well as analyses of the dynamics of the LAN equipment industry, according
to which some of the most successful companies in the switch market exploited
and complementary assets in commercialising hubs (Fontana and Nesta, 2004).4 Finally,
in model (10) we control for the effect of market competition on the hazard of entry. The
coefficient of Switch Competition our proxy for competition in the switch market is
positive and significant suggesting that increasing competition in the switch market
seemed to foster rather than deter entry. This result is consistent with a situation in
which the growth of the switch market represented an opportunity to firms that seemed
to compensate for the progressive decline of the hub market especially during the
6. Discussion
The results presented in Section 5 are consistent with the discussion of modularity as a
design rules, but might slow down the introduction of products that rely on different
design rules. Indeed, what the data show is that being an incumbent in the hub market
did not prevent entry into the switch market. Also, being an incumbent in the router
4
It can be argued that rather than capturing the effect of previous experience in the related market,
Experience in Hub and Experience in Router actually account for the influence on entry of the existing installed
base of equipment. If this was the case, firms could decide to delay entry into the switch market to avoid
cannibalizing their installed base of hub and router equipment. However, in this case, both coefficients
would have been negative.
27
market (i.e. a more sophisticated segment) also encouraged entry. In other words, firms
could enter the switch segment irrespective of their segment of origin (i.e. hubs or
slower than ‘fixed’ incumbents to follow the leading firms into the switch market. In
other words, they were disadvantaged not by their previous experience per se, but by
This interpretation of the quantitative results is consistent with the analysis of the
became the established leader of the switch market without having previously been
involved in the production of hubs. Entry occurred through its 1994 acquisition of
Kalpana, the start up originally responsible for the development of the switch. Among
the incumbents, those that followed Cisco moved into the switch market through
followed, rather than led, the move toward the adoption of switches. 3Com entered the
switch market in 1995 as a result of an agreement with the switch pioneer Synernetics.
from the merger between SynOptics (a hub maker) and WeelFleet (a router maker).
More generally, it is worth noting that while the first switch was invented in 1990, and
the market took off in 1993, the four leading companies – Cisco, 3Com, Cabletron and
Bay Networks – only entered the switch market after 1994. None of the pioneers
managed to acquire a leading position. This happened for several firm-specific reasons.
28
First, companies such as DEC and Hewlett Packard developed the switch technology,
but implemented it relying on a standard that failed to achieve market dominance (i.e.
100VG-AnyLAN). While both DEC and Hewlett Packard subsequently entered the
switch market adopting Fast Ethernet, their early efforts to acquire dominance using
their own standard meant that their entry into the ‘right’ niche was very late. Their
initial gamble was bad. Second, Grand Junction Networks, a start-up that did develop
the right standard, i.e. Fast Ethernet, was acquired by Cisco in 1994 as a means of
allowing the latter to enter the Fast Ethernet segment, which further contributed to
experimental switching module which was meant to be an upgrade to its existing family
of hub equipment. However, this solution which was a compromise between a hub and
a switch, did not have a long-lasting impact and one year after its introduction UB
departure from previous technology. This case demonstrates how the fears of
cannibalising its own customer base may prevent a company from fully exploiting
technological opportunities.
Cannibalisation of the installed base was not the only factor that slowed hub
incumbents’ efforts. There are grounds to argue that at least some hub ma nufacturers,
were slow to adopt switch technologies for cognitive reasons that prevented them from
exploring new product configurations. First, there were concerns that implementing a
switched bus in equipment such as hubs, which had always been technologically quite
simple, might encounter resistance from users. Some manufacturers were concerned that
29
represented ‘too much too early’ for the needs of existing LANs (McClellan, 1996: p. 51).
As a result of these concerns, many manufacturers failed to foresee the changes in the
relative benefits of hubs and switches that were to materialise. For example, in 1991,
Robert Held, CEO of Chipcom, predicted that it would be another ten years before hubs
would be transformed into a commodity (Molloy, 1991: 16). Cabletron, rather than
moving away from hubs, tried to embody switch functionalities into its hubs to satisfy
the perceived preferences of users (Cummings, 1992: 18). In addition, there were
concerns about the sheer technical difficulty encompassed by the new technology. As
late as 1993, UB Networks’ President and CEO Roel Pieper declared that ‘It’s easier to
spec products down than to create newer and more complex products that you’ve done
before’ (quoted in MacAskill, 1993: 19). 3Com and SynOptics also did not encourage the
diffusion of new switching technologies and, in 1994, were still launching new stackable
(modular) products that meant that users did not have to replace their installed base of
hubs with the new technology (Petrosky, 1994; MacAskill, 1994). This ‘tunnel effect’
introduced by modular design strategies might have speeded up and increased the
efficiency of firms’ search efforts, but at the expense of greater breadth in their search
paths.
The shift from hubs to switches finally gained momentum as a result of progressive
server (C/S) architecture. C/S was described as a new and emerging model of a data
processing paradigm because it triggered changes that were more radical than those
previously experienced along the hub trajectory, and the strategies being pursued by
manufacturers ceased to provide advantages. At the end of the 1980s, most of the traffic
30
in exiting LANs occurred locally within the portion of network defined by the TCP/IP
address. In this context, the main concern of both users and manufacturers was to
reduce congestion while preserving the existing structure of the LAN. Innovations in
hub equipment had generally responded well to this priority by coupling the
architecture. In the first half of the 1990s, C/S computing allowed applications to be
broken down into a server program and a front end (client) which could request
information and rely on the server to perform the task and execute functions. One of the
main consequences of C/S was that applications over the LAN tended to generate much
more data traffic, which extended beyond the ‘local’ portion of the network. Hubs were
good at processing ‘local’ data, but became increasingly inadequate in this new LAN
environment whereas switches could deal easily with both local data and data spanning
across segments.
Figure 2 below summarises the qualitative and quantitative analysis presented in this
slowed hub manufacturers and led them to continue to follow the pattern of innovation
currently being pursued. The reliance on (and efficiency of) the ‘modular upgradability’
strategy (typical of the hubs trajectory) generated a ‘tunnel effect’ that constrained firms
hub manufacturers quickly moved along the downward trajectory in Figure 2 (left of the
curved boundary), first adopting faster standards and then moving to the right,
exploiting the flexibility built into modular configurations. However, the adoption of the
switch required totally different strategies, and ‘vision’. A barrier existed (represented in
31
Figure 2 by the curved line) that prevented them from developing switches as the end
joined the switch trajectory mainly came from other sectors of the LAN equipment
industry and/or joined forces (through M&As) with other firms from different
backgrounds (the left-pointing arrows to the right of the ‘boundary’ drawn in figure 2).
modification of the hub revolving around tightly defined modular design rules.
As a consequence, the switch market did not follow the same pattern of niche entry
experienced in the hub segment. Exploration of the design space occurred in a different
meant that incumbent firms were more susceptible to competition than they had been in
the hub market. Competition came mainly from firms operating outside the segment,
but within the LAN industry. The major pioneers in the switch market were
eventually entered the switch market, it took them relatively much longer and quite
32
7. Conclusions
We have argued that modularity does support firms’ efforts to quickly move across
adjacent niches within a given design space. Manufacturers in the LAN equipment
industry used modularity to avoid early commitment to any given standard. Moreover,
modular upgradability (Garud and Kamuraswamy, 1995). Products based upon non-
entry into the switch market confirms our expectations about the type of innovation that
innovations are sought. The entry patterns clearly show that modular hubs, unlike fixed
However, switches did not emerge as the end point of a long process of fast, incremental
and modular innovation. Rather, they were introduced by firms that were previously
not involved in hub production (i.e. new firms or router makers), or by fixed hub
manufacturers that joined forces with firms from other segments. The distinction
challenged by the emergence of a new product, were not necessarily damaged by their
previous experience and capabilities having focused on hubs, as the argument put
forward by Henderson and Clark (1990) would imply. They were hindered by their
33
We have argued that this was due to two factors. First, incumbents were concerned
about cannibalising their own customer base. Hence, even when they had the
capabilities to introduce a new product, their efforts were rather tentative and failed to
make an impact. This was less serious for fixed manufacturers, mainly because for them
cannibalisation had always been a problem because, unlike modular hubs, fixed hubs
had to be replaced every time a new standard was introduced. Second, the main
problem for modular hub producers was eliminating congestion through the
introduction of faster standards while minimising changes to the hardware. Thus, they
major hardware changes. Hence, a new entrant became the leader in the switch market,
and the faster followers were those fixed hub manufacturers that were accustomed to
making changes to both the standard and hardware, because they could not rely on a
These conclusions, although still preliminary and needing more robust empirical
analysis, confirm the results of prior research on modularity and its limits (Chesbrough
and Kusunoki, 2001; Fleming and Sorenson, 2001; Brusoni et al. 2001; Ethiraj and
Levinthal, 2003). In particular, our results provide preliminary empirical support to the
idea that there is a trade off between speed of search, and breadth. Modular strategies
are a very fast exploitation strategy, but because they explore only a relatively narrow
part of the whole design space, they risk missing radically different, yet value
of the design space, but are slower, and run the risk of alienating conservative users.
Indeed, the LAN equipment case shows that for a new product to become dominant, a
34
number of environmental changes (i.e. the adoption of the C/S configuration) had to
occur to push both users and producers towards the new technology.
35
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39
TABLE 1
N UMBER OF N EW P RODUCTS BY MARKET BY YEAR
Y EAR H UB EQUIPMENT SWITCH EQUIPMENT TOTAL
1990 31 0 31
1991 32 0 32
1992 57 0 57
1993 52 5 57
1994 63 25 88
1995 69 78 147
1996 68 109 177
1997 26 63 89
1998 14 68 82
1999 5 45 50
TOTAL 417 393 810
40
TABLE 2
JOINT INTRODUCTION OF NEW STANDARD AND MODULAR CONFIGURATIONS BY LAN S TANDARD TYPE
STANDARDS H UB EQUIPMENT S WITCH EQUIPMENT
NUMBER OF FREQUENCY NUMBER OF FREQUENCY
ENTRY ENTRY
ETHERNET 24 48% 14 31%
TOKEN R ING 27 87% 11 69%
FDDI 27 96% 14 48%
ATM 17 94% 14 56%
FAST ETHERNET 13 42% 10 26%
41
TABLE 3
DESCRIPTION OF VARIABLES
VARIABLE MEAN S T . DEV . MIN MAX
EXPERIENCE IN MODULAR H UB 2.224 3.386 0 16
MODULAR H UB STRATEGY 0.637 0.481 0 1
AGE 26.224 29.702 0 151
ENTRANT 0.801 0.399 0 1
TRANSITION TO MULTI-S EGMENT 0.693 0.461 0 1
TRANSITION TO P ORT R ECONFIGURATION 0.236 0.425 0 1
LEAST DISTANCE FROM FRONTIER 13.000 8.209 0 30.671
EXPERIENCE IN H UB 4.407 5.147 0 29
EXPERIENCE IN R OUTER 2.903 6.638 0 45
N ICHE COMPETITION (LOG) 3.914 1.406 0.693 5.215
S WITCH COMPETITION (LOG) 3.093 2.554 0 6.284
42
TABLE 4
COX P ROPORTIONAL HAZARD MODEL FOR TRANSITION COMPLETION
0.064 0.062
EXPERIENCE IN R OUTER
[0.040] [0.041]
0.102
N ICHE COMPETITION (LOG) (T - 1)
[0.260]
43
TABLE 5
COX P ROPORTIONAL HAZARD MODEL FOR SWITCH ENTRY
0.088 0.074
EXPERIENCE IN H UB
[0.032]*** [0.032]**
0.072 0.062
EXPERIENCE IN R OUTER
[0.017]*** [0.017]***
0.441
S WITCH COMPETITION (LOG) (T – 1)
[0.114]***
44
FIGURE 1: THE DESIGN S PACE OF THE LAN EQUIPMENT INDUSTRY (1990-1999)
S HARED BUS SEGMENTABLE BUS P ORT SWITCH
RECONFIGURATION
ET MODULAR
ET FIX
TR MODULAR
TR FIX
FDDI MODULAR
FDDI FIX
ATM MODULAR
ATM FIX
FET MODULAR
FET FIX
FIGURE 2: DESIGN S PACE AND PATTERNS OF ENTRY BEFORE AND AFTER THE SWITCH R EVOLUTION
Standards of
increasing speed
45
APPENDIX
TABLE A1
CORRELATION MATRIX
P REDICTING HUB NICHE ENTRY
VARIABLE NAME 1 2 3 4 5 6 7
1 EXPERIENCE IN MODULAR HUB 1.000
2 AGE 0.047 1.000
3 TRANSITION TO MULTI -S EGMENT 0.208 -0.076 1.000
4 TRANSITION TO P ORT R ECONFIGURATION -0.084 -0.113 0.090 1.000
5 LEAST DISTANCE FROM FRONTIER 0.019 0.058 -0.002 0.023 1.000
6 EXPERIENCE IN ROUTER 0.131 0.375 -0.120 -0.054 0.038 1.000
7 N ICHE COMPETITION 0.281 0.167 -0.047 -0.084 0.400 0.299 1.000
Predicting Switch Market Entry
VARIABLE NAME 1 2 3 4 5 6 7
1 MODULAR H UB STRATEGY 1.000
2 AGE 0.105 1.000
3 ENTRANT -0.007 -0.318 1.000
4 LEAST DISTANCE FROM FRONTIER -0.083 0.055 0.073 1.000
5 EXPERIENCE IN HUB 0.347 0.250 -0.098 0.126 1.000
6 EXPERIENCE IN ROUTER -0.007 0.414 -0.130 0.046 0.322 1.000
7 S WITCH COMPETITION -0.166 0.158 0.057 0.324 0.430 0.279 1.000
46