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Below is a summary of your responses Download PDF

This survey is designed to help assess your strengths and limitations in relation to your
competencies and capabilities.

Competencies are often referred to as hard skills, and we can think of them in terms of
technical skills and the ability to perform certain tasks. Competencies may be job specific.

Capabilities are often referred to as soft skills. These relate to personal attributes and are
used in a variety of job rules and industries. This survey breaks capabilities into three areas:
Personal capabilities, Interpersonal capabilities and Cognitive capabilities.

To complete this survey rank yourself on a scale of 1 to 5, with 1 being Strongly Disagree
and 5 being Strongly Agree. Remember, there are no right or wrong answers!

To enable you to assess your personal development over the first two years of the degree
program you will complete this survey before and after each industry placement. Your
responses are voluntary and will remain confidential.

All responses will be compiled together and analysed as a group.

Please enter the month and year you commenced your undergraduate program at Le Cordon
Bleu.
For example of you began in January 2017 you would enter 012017.

012017

Please enter your student ID number.

963101

Competencies

Rank yourself on a scale of 1 to 5 with 1 being Strongly Disagree and 5

Strongly Agree
1 2 3 4 5
I am aware of my short
term career goal(s)
1 2 3 4 5
4
I am aware of the skills
and knowledge required
to achieve my short term
career goal(s) 1 2 3 4 5

4
I am confident that I
have the appropriate
practical skills to achieve
my short term career 1 2 3 4 5
goal(s)

3
I am confident that I
have the appropriate
theoretical knowledge to
achieve my short term 1 2 3 4 5
career goal(s)

4
I have knowledge of and
understand how to
comply with legal and
regulatory requirements
for my short term career 1 2 3 4 5
goal(s)

Personal Capabilities
Leaders need to be able to assess and modify their performance based on their own, and others insights. This
section of the survey provides you with an opportunity to assess your personal capabilities, which are separated
into three sections: Self-management, Decision Making and Personal Motivation.

Managing yourself
Being aware of your own emotions and understanding how these impact on your responses in a situation is an
important skill when dealing with change and stressful situations. The following questions relate to your ability to
understand and control your emotions.

Rank yourself on a scale of 1 to 5 with 1 being Strongly Disagree and 5

Strongly Agree
1 2 3 4 5
I am willing to recognise
and learn from my
mistakes 1 2 3 4 5

5
I can withhold my
judgment and not jump
in too quickly to resolve
a problem 1 2 3 4 5

3
I understand my
personal strengths and
limitations 1 2 3 4 5

4
I bounce back when
things go wrong
1 2 3 4 5
3
I can maintain a good
work/life balance and
can keep things in
perspective 1 2 3 4 5

3
I remain calm under
pressure or when things
happen unexpectedly 1 2 3 4 5

2
I can work with and
seek assistance from
senior staff without
feeling intimidated 1 2 3 4 5

Decisiveness
Making decisions is an important element of a leader's role. The following questions will help you to identify your
current decisiveness skill level.
 Rank yourself on a scale of 1 to 5 with 1 being Strongly Disagree and 5
Strongly Agree
1 2 3 4 5
I am willing to make a
hard decision
1 2 3 4 5
3
I am confident to take
calculated risks
1 2 3 4 5
3
I am able to deal with
uncertainty
1 2 3 4 5
3
I use my personal values
and ethics in decision
making 1 2 3 4 5

Personal Motivation
Self-motivation is needed to achieve goals. Generally self-motivation is constructed from four elements: Personal
Drive, Commitment, Initiative and Optimism. The following questions will help you to identify your current level
of self-motivation.

Rank yourself on a scale of 1 to 5 with 1 being Strongly Disagree and 5

Strongly Agree
1 2 3 4 5
I have energy, passion
and enthusiasm for my
profession and role 1 2 3 4 5

4
I want to produce as
good a job as possible
1 2 3 4 5
5
I will keep on going
when things are not
working out as
anticipated 1 2 3 4 5

4
I will help colleagues
and undertake tasks
outside of my job role
1 2 3 4 5
when needed

4
I am willing to
undertake self-directed
projects and be
responsible for how they 1 2 3 4 5
turn out

5
I have a professional
attitude and appearance
1 2 3 4 5
3

Interpersonal Capabilities
Interpersonal capabilities are used when you interact with other people. In an organisation these are important
skills as individuals need to work with others to get the job done. Interpersonal skills are separated into two
areas: Influencing Skills and Empathising.

Influencing Others
An important part of a leader's role is to positively influence team members' behaviour. The following questions
will assist you in understanding how you interact with others.

Rank yourself on a scale of 1 to 5 with 1 being Strongly Disagree and 5

Strongly Agree
1 2 3 4 5
I can develop positive
relationships with staff
and customers 1 2 3 4 5

3
I can positively influence
people's behaviour and
decisions 1 2 3 4 5

4
I am confident that I can
use my negotiation skills
to manage difficult staff
or customer situations 1 2 3 4 5

4
I understand how the
different teams and
departments operate
within a business 1 2 3 4 5

4
I can give and receive
constructive feedback to
or from work colleagues
1 2 3 4 5
and others

5
I am able to develop
and use networks of
colleagues to solve key
workplace problems 1 2 3 4 5

4
I have appropriate
verbal, non-verbal and
written communication
skills 1 2 3 4 5

Empathising with Others

Empathy is the awareness of the feelings and emotions of others and is an important skill in tourism and
hospitality roles.

Rank yourself on a scale of 1 to 5 with 1 being Strongly Disagree and 5

Strongly Agree
1 2 3 4 5
I can empathise and
work productively with
people from a wide
range of backgrounds 1 2 3 4 5

5
I am able to develop
and contribute positively
to team-based programs 1 2 3 4 5

4
I am transparent and
honest in dealings with
others 1 2 3 4 5

5
I listen to different
points of view before
coming to a decision 1 2 3 4 5

Cognitive Capabilities
The final skills set considers your cognitive capabilities which relate to your ability to think, reason, understand,
learn and remember. Within this survey the questions have been separated to assess your ability to identify and
define problems, develop solutions and adapt to change.

Identifying and Defining Problems

The first step in solving problems is to clearly identify the problem and understand why it is occurring. The
following questions will assist you in understanding your skill level in relation to identifying and defining
problems.

Rank yourself on a scale of 1 to 5 with 1 being Strongly Disagree and 5

Strongly Agree
1 2 3 4 5
I am able to identify and
diagnose the main
causes of a work related
problem and take
appropriate action to 1 2 3 4 5
address them

3
I can critically assess
information for the
purpose of decision
making 1 2 3 4 5

3
I can recognise how
seemingly unconnected
activities are in fact
linked 1 2 3 4 5

5
I am able to identify the
core issue from a mass
of detail in any situation 1 2 3 4 5

Developing Solutions
Once organisational problems have been diagnosed it is necessary to develop appropriate solutions. The
following questions will assist you in understanding your skill level in relation to developing strategies to solve
problems at work.

Rank yourself on a scale of 1 to 5 with 1 being Strongly Disagree and 5

Strongly Agree
1 2 3 4 5
I am able to make
suggestions to resolve
work problems 1 2 3 4 5

3
I can assess the likely
consequences for a
business of applying
alternative courses of 1 2 3 4 5
action

3
I can use previous
experiences to identify
solutions to problems
which may arise at work 1 2 3 4 5

4
I am able to think
creatively and laterally
1 2 3 4 5
5
I am able to develop
strategies to achieve my
work objectives 1 2 3 4 5

3
I can usually see the
best way to respond to a
difficult situation 1 2 3 4 5

3
I have excellent time
management skills and
can set and justify
priorities for my daily 1 2 3 4 5
work

Adapting to Change
The world of work changes rapidly, resulting in the need for employees to be flexible, adapt to changing
situations, and be able to plan and adjust their plans accordingly. The following questions will assist you in
identifying your flexibility and adaptability.

Rank yourself on a scale of 1 to 5 with 1 being Strongly Disagree and 5

Strongly Agree
1 2 3 4 5
I am able to adapt a
plan of action when
problems arise 1 2 3 4 5

3
I can use reflective
practice skills to make
sense of and learn from
experience 1 2 3 4 5

3
I accept that there is
never a fixed set of
steps for solving
workplace problems 1 2 3 4 5

Well done. You have now completed the survey!

Below you will find your results. These are separated to show overall scores for the
competency and capabilities. In addition, scores for each sub-section of the capabilities are
shown. If your result is:

· Above 3: These areas are your strengths

· Below 3: These are areas for development
· 3: these reflect are areas that you are unsure about- neither a strength nor a weakness.

To further analyse your results look back at your individual answers to identify areas with low
scores which indicate more specific areas for development.

Competencies

You scored an average of 3.6

Personal Capabilities

Your overall score for this section is 3.7

Managing yourself
You scored an average of 3.4

Was your score 4 or above? If so, you may want to move onto the next section:
Decisiveness

Was your score 3? This suggests you are not really clear about your skills - why don't you
look at the “Managing Yourself” section on EDU.

Was your score below 3? This suggests you need to develop these skills. The “Managing
Yourself” section on EDU would be a good place to start

Decisiveness
You scored an average 3.5

Was your score 4 or above? If so, you may want to move onto the next section: Personal
motivation

Was your score 3? This suggests you are not really clear about your skills - why don't you
look at the “Decisiveness” section on EDU.

Was your score below 3? This suggests you need to develop these skills. The “Decisiveness”
section on EDU would be a good place to start

Personal Motivation
You scored an average of 4.2

Was your score 4 or above? If so, you may want to move onto the next section: Influencing
others

Was your score 3? This suggests you are not really clear about your skills - why don't you
look at the “Personal Motivation” section on EDU.

Was your score below 3? This suggests you need to develop these skills. The “Personal
Motivation” section on EDU would be a good place to start.

Interpersonal Capabilities

Your overall score for this section is 4.3

Influencing Others
You scored an average of 4

Was your score 4 or above? If so, you may want to move onto the next section: Empathising
with Others.

Was your score 3? This suggests you are not really clear about your skills - why don't you
look at the “Influencing Others” section on EDU.

Was your score below 3? This suggests you need to develop these skills. The “Influencing
Others” section on EDU would be a good place to start

Empathising with Others

You scored an average of 4.8

Was your score 4 or above? If so, you may want to move onto the next section: Identifying
and Defining Problems

Was your score 3? This suggests you are not really clear about your skills - why don't you
look at the “Empathising with others” section on EDU.

Was your score below 3? This suggests you need to develop these skills. The “Empathising
with Others” section on EDU would be a good place to start.

Cognitive Capabilities

Your overall score for this section is 3.4

Identifying and Defining Problems

You scored an average of 3.5

Was your score 4 or above? If so, you may want to move onto the next section: Developing
Solutions

Was your score 3? This suggests you are not really clear about your skills - why don't you
look at the “Identifying and Defining Problems” section on EDU.

Was your score below 3? This suggests you need to develop these skills. The “Identifying
and Defining Problems” section on EDU would be a good place to start

Developing Solutions
You scored an average of 3.4

Was your score 4 or above? If so, you may want to move onto the next section: Adapting to
Change

Was your score 3? This suggests you are not really clear about your skills - why don't you
look at the “Developing Solutions” section on EDU.

Was your score below 3? This suggests you need to develop these skills. The “Developing
Solutions” section on EDU would be a good place to start

Adapting to Change
You scored an average of 3.3

Was your score 3? This suggests you are not really clear about your skills - why don't you
look at the “Adapting to Change” section on EDU.

Was your score below 3? This suggests you need to develop these skills. The “Adapting to
Change” section on EDU would be a good place to start

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