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Rebecca Hobbs Oakland, CA

(925) 456-1234
rebeccahobbs@yahoo.com
LEAD BUSINESS SYSTEMS ANALYST

Professional Profile Technical Skills


With more than 15 years of proven excellence as a Business Systems Analyst, UX Design / Flowcharting
Axure, Balsamiq, Visio,
I still love the challenge of a good logic puzzle. I play well with others, but my
Lucidchart
real passion is in leading and mentoring my own team. Success is a happy
client, an on-time project, and money left in the budget for a team pizza. Software Delivery
Client-server, SaaS, web, mobile,
web/mobile hybrid
I have extensive experience researching, writing, and guiding others in the
development of proposals, estimations, user stories, business requirements, Leadership and Guidance
use cases, gap analyses, wireframe mockups, prototypes, functional Process improvement, project
team management
specifications, data maps, flow diagrams, user presentations, test plans and
test scripts, user guides, user training materials. I have created and Methodologies
redesigned user interfaces and web apps, and have been responsible for Full software development
lifecycle (SDLC) for Waterfall and
introducing new procedures, processes, and documentation templates into Agile
my past organizations.
Compliance
Sarbanes-Oxley (SOX), HIPAA,
Experience FEMA NIMS ICS, ADAP ADR
(HIV/AIDS Drug Assistance data
Lead Configuration Analyst reporting)
Noggin IT, Oakland, CA 02/2016 – Present Industries
Lead analyst and SME for small software company providing incident Healthcare/insurance, staffing,
management SaaS solutions utilized by government agencies, healthcare and retail, emergency management,
biotechnology,
disaster relief organizations, airports, gas and electric industries, universities, telecommunications
cities, and large organizations around the world
Productivity
Key Results Word, Excel, Access,
· Engage with external clients to lead workshops to elicit and refine business PowerPoint, Project, SharePoint,
Crystal Reports, Open Office
requirements
· Document user stories, solution designs, test scenarios and scripts Database Analytics and
· Configure complex functional workflows, analytics, and dashboards Reporting
SQL, HTML, XML, Visual Basic,
· Plan integrations and interface with development teams to finalize
Crystal Reports, ODT
solutions
· Redesigned UX/UI for custom web app based on client specifications Collaboration
SharePoint, Confluence, Google
Drive, Box, Dropbox
Lead Business Systems Analyst
Ramsell, Oakland, CA 10/2014 – 02/2016 QA/Issue Tracking
Jira, Zendesk, PVCS Tracker,
Lead analyst for small company providing SaaS pharmacy benefits Bugzilla
management (PBM) system designed to assist local government agencies in
Other
reporting patient statistics and receiving federal reimbursement for AIDS- Whaddya got? Yes, probably
related drug coverage provided to low income populations that, too. If not, I’ll learn it and
become a subject matter expert
before you know it.

rebeccahobbs.ezzat.com
Rebecca Hobbs Oakland, CA
(925) 456-1234
rebeccahobbs@yahoo.com
LS E N
A IDO RB UBSUISNI ENSE SS SS YS YS ST TEEMMSS AANNAALLYY S T

Experience (cont’d) Education


Business Systems Analyst III California State University
Williams-Sonoma, San Francisco, CA 04/2013 – 08/2014 at Hayward, Hayward, CA
Bachelor of Arts degree in
Senior analyst responsible for defining and documenting functional
English
specifications for store associate-facing applications at large retail
corporation Las Positas College,
Livermore, CA
Business Systems Analyst III Associate of Arts degree in
Blue Shield of California, San Francisco, CA 07/2012 – 04/2013 General Education
Lead projects to provide subject matter expertise and guidance to developers
and project resources on Facets application

Business Systems Analyst III


Robert Half International, San Ramon, CA 05/2005 – 07/2012
Point person for large project enhancements, support issues, and
information requests. Responsible for leading brainstorming sessions,
creation of new UI/UX design, extensive high-level design documentation;
mentor to new BSAs

Senior Consultant (Contacted through Technisource)


Kaiser Permanente, Walnut Creek, CA 10/2002 – 09/2004
Project Lead on three consecutive contracts for projects at large healthcare
company, including implementation of government-mandated HIPAA EDI
transaction sets and HIPAA security and coding extract for
HealthConnect/Epic project

Honors, Achievements & Community Service


Ramsell
Selected for committee to define and promote corporate culture; was given a hand-made
trophy with the caption, “Best analyst we’ve ever worked with!” by my lead developers on
my last day (best award ever)

Robert Half International


IT Operational Support Services “Whatever it Takes” Director’s Circle award winner

Federal Bureau of Investigation, Quantico, VA


Accepted to the FBI Academy to train as a Special Agent

Bay Area Women Against Rape (BAWAR)


Volunteer Sexual Assault Counselor for hotline and hospital accompaniment

American Red Cross


Volunteered at special events as first aid and CPR first responder

rebeccahobbs.ezzat.com