June 28-29, 2018

Hotel Le Meridien, Bangalore

Problem Solving Workshop for Managers

Join this two-day workshop to learn how to analyze conflicts, challenge limiting assumptions,
and generate a desirable solution without making a compromise.

In most growing organizations, a significant time of professionals is spent in fighting one crisis
after another, dealing with departmental issues, interpersonal issues, lack of communication
between functions etc. Goldratt’s TOC Thinking Processes are a set of systematic tools that
enable individuals to resolve significant issues in their personal or organizational domain,
without making a compromise. Several organizations have used these tools to empower their
employees, that has in turn led to less absenteeism and stress at work, improved personal
effectiveness, breaking silo mentality, and challenging deep-rooted mindsets.

Dr. Eli Goldratt (Creator of TOC) was an educator, author,

scientist, philosopher, and business leader. But he was, first and
foremost, a thinker who provoked others to think. With the
mindset of a scientist, he truly believed that “all complex
systems are governed by inherent simplicity” and "all conflicts
can be eliminated...if we can find the erroneous assumptions".

TOC Thinking Processes provide a step-by-step methodology to

surface the limiting assumptions. Once these deep-rooted assumptions are surfaced and
invalidated, it enables us to unlock huge hidden potential. The Evaporating Cloud (Cloud) or
Conflict Diagram, first introduced in Dr. Goldratt's book Its Not Luck (Goal II) is the most
commonly used TOC Thinking Processes tool. It is used to articulate any problem as a conflict,
and find the erroneous limiting assumptions.
 Ira Gilani Lal
Principal Consultant, Goldratt India
Director, Time n Cash

Ira has over thirteen years of experience across Pharmaceuticals, Apparel, Retail,
Communications and Technology sectors. Prior to her role as Principal Consultant at
Goldratt India, Ira was a Consultant at Accenture’s Corporate Strategy practice. At
Accenture, she worked extensively with Indian as well as global clients. Her industry
experience includes working for India’s biggest pharmaceutical companies, Dr. Reddy’s
Laboratories and Ranbaxy. Ira is an MBA from IIFT, New Delhi and Economics graduate
from Lady Shriram College, New Delhi.

Ira is a TOCICO (Theory of Constraints International Certification Organization) certified

expert. She conducts TOC workshops regularly, and is passionate about spreading TOC
awareness to a wider audience in India. She is a member of the Managing committee
and Manufacturing committee at BCIC (Bangalore Chamber of Industry and
Commerce). Ira also co-authors articles on TOC for India’s leading business magazine,
Outlook Business. She has been trained in TOC Thinking Processes at Goldratt’s Odyssey
program at Netherlands in 2007.

Who should attend: HR Heads, Business Leaders, Functional Heads, HR

Business Partners, Team Leaders, Startup Entrepreneurs

Date: June 28-29, 2018 (Thursday & Friday)

Venue: Hotel Le Meridien, Bangalore

Investment: INR 25,000 + 18% GST per participant

Includes course material, refreshments and lunch during the workshop; does not
include accommodation. Please send nominations to toc.training@timencash.com
or call on +91 96320 18261.
 “..We have found this very valuable in redesigning some of our
processes to make them more customer friendly. These have
allowed us to improve our performance manifold in areas of project
delivery and few other key processes..

The general attitude of the team is that 'every problem is solvable'.”

Raghunath Mandava
Director – Customer Experience, Bharti Airtel Limited

“..The formal engagement with TOC ended long back but the
lessons have remained ..TOC Thinking Processes have become a
part of my life. It has actually enabled me to bring a lot of clarity of
thought and led me to subordinate all objectives to a higher
personal goal.”
Vimal Mahendru
President, Legrand Group India (Indo Asian Fusegear)
Past President, Indian Electrical and Electronic Manufacturers'
Association (IEEMA)

The Theory of Constraints (TOC) is a body of applied knowledge that treats a corporation as an
interlinked, interdependent system rather than just a collection of independent processes or functions.
Dr. Eli Goldratt, the creator of TOC, observed that just as the strength of a chain is dictated by its
weakest link, so the overall performance of any company is dictated by its constraint.

Thousands of organizations around the world have achieved breakthrough results with TOC, including
well-known names such as Intel, Cadillac, Texas Instruments, Boeing, Lucent Technologies, Ford Motors,
Samsonite, Bethlehem Steel, Pratt & Whitney, General Electric, and Procter & Gamble. TOC, as a body
of knowledge, has seen tremendous development and expansion over the last 30 years. It has evolved
into a holistic management philosophy and set of focusing and critical thinking processes that enable
us to identify and implement win-win solutions.