September 2017 Exam Results

Montreal, October 2017

During the September 2017 exam session, 4351 students were registered for the exam in one of 83
countries that IATA Training is represented through 108 exam locations.

Results are as follows:

Global Exam Pass Rate per Training Portfolio

Passed Failed

31% 26%
40%

69% 74%
60%

Aviation Cargo Travel & Tourism

Students per exam attempt

1 2 3
0% 0% 0%
23% 23% 25%

77% 77% 75%

Aviation Cargo Travel & Tourism

IATA Training Distance Learning Exam Results © IATA Confidential 1|Page

Global Exam Pass Rate

Portfolio / Course title Passed Failed

Aviation 69% 31%
Air Transport Fundamentals 74% 26%
Airline Cabin Crew Training 68% 32%
Airline Customer Service 66% 34%
Airline Finance and Accounting Management 92% 8%
Airline Marketing 82% 18%
Airline Revenue Management 96% 4%
Airport Operations 59% 41%
Airport Ramp Services 86% 14%
Ground Operations Management 73% 27%
Introduction to Safety Management Systems (SMS) 67% 33%
Introduction to the Airline Industry 85% 15%
Passenger Ground Services 78% 23%
Cargo 74% 26%
IATA Cargo Advanced Rating and Marketing 73% 27%
IATA Cargo Introductory Course 80% 20%
IATA Dangerous Goods Regulations (DGR) - Category 3 63% 37%
Supply Chain and Transport Modes 45% 55%
Travel & Tourism 60% 40%
Foundation in Travel and Tourism 0% 100%
Foundation in Travel and Tourism with Abacus 52% 48%
Foundation in Travel and Tourism with Amadeus 62% 38%
Foundation in Travel and Tourism with Amadeus for the Leadership & Management
Training Program 67% 33%
Foundation in Travel and Tourism with Galileo 63% 37%
Foundation in Travel and Tourism with Sabre 55% 45%
Global Distribution Systems Fares and Ticketing Course - AMADEUS 43% 57%
Global Distribution Systems Fares and Ticketing Course - GALILEO 71% 29%
Global Distribution Systems Fares and Ticketing Course - SABRE 67% 33%
Managing the Travel Business 67% 33%
Tourism: Next Generation 0% 100%
Travel and Tourism Consultant 56% 44%
Grand Total 65% 35%

Note: Exams within portfolio are presented in alphabetical order.

IATA Training Distance Learning Exam Results © IATA Confidential 2|Page

Exam Pass Rate per Country

Country / Course title Passed Failed

Albania
Airline Finance and Accounting Management 100% 0%
Managing the Travel Business 100% 0%
Foundation in Travel and Tourism with Amadeus 75% 25%
Australia
Airline Finance and Accounting Management 100% 0%
Airline Revenue Management 100% 0%
IATA Dangerous Goods Regulations (DGR) - Category 3 0% 100%
Introduction to the Airline Industry 100% 0%
Passenger Ground Services 100% 0%
Azerbaijan
Airline Marketing 100% 0%
Managing the Travel Business 100% 0%
Bahrain
Airline Finance and Accounting Management 100% 0%
Airline Marketing 0% 100%
Airline Revenue Management 100% 0%
Airport Ramp Services 100% 0%
IATA Cargo Introductory Course 100% 0%
Foundation in Travel and Tourism with Galileo 100% 0%
Belgium
Global Distribution Systems Fares and Ticketing Course - AMADEUS 100% 0%
IATA Cargo Introductory Course 100% 0%
Benin
Airline Marketing 100% 0%
Foundation in Travel and Tourism with Amadeus 50% 50%
Bulgaria
IATA Dangerous Goods Regulations (DGR) - Category 3 57% 43%
Cameroon
Airline Marketing 100% 0%
Ground Operations Management 100% 0%
IATA Dangerous Goods Regulations (DGR) - Category 3 100% 0%
Foundation in Travel and Tourism with Amadeus 78% 22%
Canada
Air Transport Fundamentals 100% 0%
Airline Marketing 100% 0%
Airport Operations 100% 0%

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 Global Distribution Systems Fares and Ticketing Course - GALILEO 50% 50%
Global Distribution Systems Fares and Ticketing Course - SABRE 50% 50%
IATA Cargo Introductory Course 100% 0%
IATA Dangerous Goods Regulations (DGR) - Category 3 0% 100%
Introduction to the Airline Industry 100% 0%
Passenger Ground Services 100% 0%
China
Air Transport Fundamentals 100% 0%
Airline Cabin Crew Training 0% 100%
Airline Finance and Accounting Management 100% 0%
Airline Marketing 100% 0%
Airport Operations 100% 0%
IATA Cargo Introductory Course 0% 100%
IATA Dangerous Goods Regulations (DGR) - Category 3 100% 0%
Foundation in Travel and Tourism with Galileo 100% 0%
Chinese Taipei
IATA Cargo Introductory Course 96% 4%
Foundation in Travel and Tourism with Abacus 34% 66%
Côte d'Ivoire
Airline Cabin Crew Training 0% 100%
Global Distribution Systems Fares and Ticketing Course - AMADEUS 11% 89%
IATA Cargo Advanced Rating and Marketing 0% 100%
IATA Cargo Introductory Course 89% 11%
Travel and Tourism Consultant 0% 100%
Foundation in Travel and Tourism with Amadeus 41% 59%
Cyprus
Air Transport Fundamentals 100% 0%
Airline Cabin Crew Training 57% 43%
Foundation in Travel and Tourism with Amadeus 0% 100%
Foundation in Travel and Tourism with Sabre 100% 0%
Czech Republic
Global Distribution Systems Fares and Ticketing Course - GALILEO 50% 50%
IATA Dangerous Goods Regulations (DGR) - Category 3 75% 25%
Egypt
Airline Revenue Management 100% 0%
Global Distribution Systems Fares and Ticketing Course - AMADEUS 100% 0%
IATA Cargo Advanced Rating and Marketing 50% 50%
IATA Cargo Introductory Course 100% 0%
Travel and Tourism Consultant 100% 0%
Foundation in Travel and Tourism with Amadeus 0% 100%
Ethiopia
Airline Cabin Crew Training 0% 100%

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 Global Distribution Systems Fares and Ticketing Course - GALILEO 80% 20%
Foundation in Travel and Tourism with Amadeus 100% 0%
Foundation in Travel and Tourism with Galileo 86% 14%
France
Airline Cabin Crew Training 100% 0%
Airport Ramp Services 100% 0%
IATA Cargo Introductory Course 67% 33%
Georgia
Airline Marketing 100% 0%
Travel and Tourism Consultant 100% 0%
Germany
Global Distribution Systems Fares and Ticketing Course - AMADEUS 100% 0%
Ground Operations Management 100% 0%
IATA Cargo Advanced Rating and Marketing 100% 0%
Foundation in Travel and Tourism with Amadeus 100% 0%
Ghana
Airline Cabin Crew Training 17% 83%
Airline Customer Service 0% 100%
IATA Cargo Advanced Rating and Marketing 0% 100%
IATA Cargo Introductory Course 50% 50%
Managing the Travel Business 0% 100%
Passenger Ground Services 100% 0%
Travel and Tourism Consultant 22% 78%
Foundation in Travel and Tourism with Amadeus 38% 62%
Greece
Airline Cabin Crew Training 60% 40%
Airline Marketing 100% 0%
Airport Operations 100% 0%
Travel and Tourism Consultant 67% 33%
Foundation in Travel and Tourism with Amadeus 38% 63%
India
Air Transport Fundamentals 50% 50%
Airline Cabin Crew Training 100% 0%
Airline Customer Service 75% 25%
Airline Finance and Accounting Management 50% 50%
Airline Revenue Management 100% 0%
Airport Operations 47% 53%
Global Distribution Systems Fares and Ticketing Course - AMADEUS 48% 52%
Global Distribution Systems Fares and Ticketing Course - GALILEO 63% 38%
Global Distribution Systems Fares and Ticketing Course - SABRE 50% 50%
Ground Operations Management 100% 0%
IATA Cargo Advanced Rating and Marketing 100% 0%

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 IATA Cargo Introductory Course 55% 45%
IATA Dangerous Goods Regulations (DGR) - Category 3 68% 32%
Managing the Travel Business 100% 0%
Passenger Ground Services 86% 14%
Supply Chain and Transport Modes 80% 20%
Tourism: Next Generation 0% 100%
Travel and Tourism Consultant 56% 44%
Foundation in Travel and Tourism with Amadeus 69% 31%
Foundation in Travel and Tourism with Galileo 57% 43%
Foundation in Travel and Tourism with Sabre 0% 100%
Iraq
Ground Operations Management 100% 0%
Ireland
Airline Finance and Accounting Management 100% 0%
Ground Operations Management 100% 0%
Supply Chain and Transport Modes 0% 100%
Foundation in Travel and Tourism with Galileo 100% 0%
Italy
IATA Cargo Introductory Course 100% 0%
Japan
IATA Cargo Introductory Course 83% 17%
IATA Dangerous Goods Regulations (DGR) - Category 3 62% 38%
Jordan
Air Transport Fundamentals 100% 0%
Airline Revenue Management 100% 0%
Supply Chain and Transport Modes 0% 100%
Foundation in Travel and Tourism with Amadeus 14% 86%
Kazakhstan
Airline Marketing 100% 0%
IATA Cargo Introductory Course 0% 100%
Kenya
Airline Cabin Crew Training 50% 50%
Airline Revenue Management 100% 0%
Airport Operations 60% 40%
Ground Operations Management 100% 0%
IATA Cargo Advanced Rating and Marketing 100% 0%
IATA Cargo Introductory Course 87% 13%
IATA Dangerous Goods Regulations (DGR) - Category 3 77% 23%
Managing the Travel Business 83% 17%
Passenger Ground Services 100% 0%
Supply Chain and Transport Modes 0% 100%
Travel and Tourism Consultant 55% 45%

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 Foundation in Travel and Tourism with Amadeus 64% 36%
Foundation in Travel and Tourism with Galileo 67% 33%
Korea, Republic of
IATA Cargo Introductory Course 100% 0%
Kuwait
Foundation in Travel and Tourism with Amadeus 0% 100%
Lebanon
Airline Cabin Crew Training 50% 50%
Airline Revenue Management 100% 0%
Managing the Travel Business 100% 0%
Travel and Tourism Consultant 100% 0%
Foundation in Travel and Tourism with Amadeus 84% 16%
Foundation in Travel and Tourism with Galileo 69% 31%
Foundation in Travel and Tourism with Sabre 50% 50%
Lithuania
Introduction to the Airline Industry 100% 0%
Foundation in Travel and Tourism with Amadeus 100% 0%
Malawi
Travel and Tourism Consultant 50% 50%
Foundation in Travel and Tourism with Galileo 50% 50%
Malaysia
Airline Cabin Crew Training 100% 0%
IATA Cargo Advanced Rating and Marketing 100% 0%
IATA Dangerous Goods Regulations (DGR) - Category 3 100% 0%
Travel and Tourism Consultant 42% 58%
Foundation in Travel and Tourism with Galileo 100% 0%
Foundation in Travel and Tourism with Sabre 0% 100%
Foundation in Travel and Tourism with Abacus 86% 14%
Malta
Airline Finance and Accounting Management 100% 0%
Passenger Ground Services 0% 100%
Mauritius
Airline Customer Service 69% 31%
Airport Ramp Services 100% 0%
IATA Cargo Introductory Course 33% 67%
Passenger Ground Services 0% 100%
Travel and Tourism Consultant 56% 44%
Foundation in Travel and Tourism with Amadeus 53% 48%
Foundation in Travel and Tourism with Amadeus for the Leadership & Management
Training Program 67% 33%
Mexico
Air Transport Fundamentals 100% 0%

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Myanmar
Airline Marketing 100% 0%
IATA Cargo Introductory Course 100% 0%
IATA Dangerous Goods Regulations (DGR) - Category 3 0% 100%
Foundation in Travel and Tourism with Amadeus 89% 11%
Nepal
Travel and Tourism Consultant 100% 0%
Foundation in Travel and Tourism with Amadeus 82% 18%
Netherlands
Airline Customer Service 63% 38%
Airline Revenue Management 100% 0%
Global Distribution Systems Fares and Ticketing Course - AMADEUS 100% 0%
IATA Cargo Introductory Course 100% 0%
Managing the Travel Business 0% 100%
Travel and Tourism Consultant 67% 33%
Foundation in Travel and Tourism with Amadeus 100% 0%
Foundation in Travel and Tourism with Galileo 100% 0%
New Zealand
Air Transport Fundamentals 100% 0%
Foundation in Travel and Tourism with Amadeus 40% 60%
Nigeria
Airline Customer Service 100% 0%
Ground Operations Management 100% 0%
IATA Cargo Introductory Course 0% 100%
IATA Dangerous Goods Regulations (DGR) - Category 3 20% 80%
Managing the Travel Business 60% 40%
Travel and Tourism Consultant 100% 0%
Foundation in Travel and Tourism with Amadeus 64% 36%
Foundation in Travel and Tourism with Galileo 100% 0%
Foundation in Travel and Tourism with Sabre 75% 25%
Oman
Airport Operations 75% 25%
Managing the Travel Business 100% 0%
Foundation in Travel and Tourism with Sabre 58% 42%
Pakistan
Global Distribution Systems Fares and Ticketing Course - GALILEO 100% 0%
Foundation in Travel and Tourism with Amadeus 0% 100%
Foundation in Travel and Tourism with Galileo 50% 50%
Foundation in Travel and Tourism with Sabre 80% 20%
Papua New Guinea
Airport Operations 100% 0%

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Philippines
Airline Cabin Crew Training 87% 13%
Passenger Ground Services 0% 100%
Foundation in Travel and Tourism with Amadeus 100% 0%
Foundation in Travel and Tourism with Sabre 0% 100%
Portugal
Airline Finance and Accounting Management 100% 0%
Qatar
Airline Customer Service 25% 75%
Airline Finance and Accounting Management 100% 0%
Airline Marketing 100% 0%
Airport Operations 50% 50%
Ground Operations Management 11% 89%
Introduction to the Airline Industry 50% 50%
Foundation in Travel and Tourism with Amadeus 44% 56%
Romania
IATA Cargo Introductory Course 100% 0%
IATA Dangerous Goods Regulations (DGR) - Category 3 73% 27%
Travel and Tourism Consultant 100% 0%
Foundation in Travel and Tourism with Amadeus 67% 33%
Russian Federation
Airline Finance and Accounting Management 100% 0%
Airline Marketing 100% 0%
Airport Operations 0% 100%
Global Distribution Systems Fares and Ticketing Course - AMADEUS 0% 100%
Global Distribution Systems Fares and Ticketing Course - SABRE 100% 0%
IATA Cargo Introductory Course 94% 6%
IATA Dangerous Goods Regulations (DGR) - Category 3 0% 100%
Rwanda
Airline Cabin Crew Training 100% 0%
Airport Operations 100% 0%
IATA Cargo Introductory Course 100% 0%
Foundation in Travel and Tourism with Galileo 100% 0%
Saudi Arabia
Air Transport Fundamentals 0% 100%
Airline Customer Service 100% 0%
Airline Marketing 100% 0%
Airport Operations 100% 0%
Ground Operations Management 0% 100%
Passenger Ground Services 100% 0%
Travel and Tourism Consultant 0% 100%
Foundation in Travel and Tourism with Sabre 0% 100%

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Serbia
Global Distribution Systems Fares and Ticketing Course - GALILEO 100% 0%
Sierra Leone
Air Transport Fundamentals 100% 0%
Airport Operations 100% 0%
IATA Cargo Introductory Course 100% 0%
Introduction to the Airline Industry 100% 0%
Singapore
Air Transport Fundamentals 0% 100%
Global Distribution Systems Fares and Ticketing Course - SABRE 100% 0%
Introduction to the Airline Industry 100% 0%
Supply Chain and Transport Modes 100% 0%
Travel and Tourism Consultant 50% 50%
Slovenia
Air Transport Fundamentals 100% 0%
South Africa
Air Transport Fundamentals 33% 67%
Airline Cabin Crew Training 100% 0%
Airline Marketing 100% 0%
Airline Revenue Management 100% 0%
Airport Operations 50% 50%
Airport Ramp Services 100% 0%
Global Distribution Systems Fares and Ticketing Course - GALILEO 0% 100%
IATA Dangerous Goods Regulations (DGR) - Category 3 0% 100%
Introduction to Safety Management Systems (SMS) 0% 100%
Managing the Travel Business 100% 0%
Passenger Ground Services 100% 0%
Travel and Tourism Consultant 100% 0%
Foundation in Travel and Tourism with Amadeus 100% 0%
Spain
Airline Revenue Management 100% 0%
Foundation in Travel and Tourism 0% 100%
IATA Cargo Introductory Course 100% 0%
Sri Lanka
Airline Cabin Crew Training 100% 0%
Global Distribution Systems Fares and Ticketing Course - AMADEUS 0% 100%
IATA Cargo Introductory Course 0% 100%
Introduction to the Airline Industry 100% 0%
Managing the Travel Business 50% 50%
Foundation in Travel and Tourism with Amadeus 60% 40%
Foundation in Travel and Tourism with Galileo 80% 20%
Foundation in Travel and Tourism with Sabre 100% 0%

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 Foundation in Travel and Tourism with Abacus 100% 0%
Sweden
Global Distribution Systems Fares and Ticketing Course - AMADEUS 0% 100%
Foundation in Travel and Tourism with Amadeus 52% 48%
Switzerland
Air Transport Fundamentals 100% 0%
Airline Cabin Crew Training 100% 0%
Airline Customer Service 100% 0%
Airline Marketing 100% 0%
Airline Revenue Management 100% 0%
IATA Dangerous Goods Regulations (DGR) - Category 3 0% 100%
Passenger Ground Services 0% 100%
Foundation in Travel and Tourism with Amadeus 20% 80%
Foundation in Travel and Tourism with Galileo 100% 0%
Tanzania
Airline Customer Service 47% 53%
Airline Finance and Accounting Management 100% 0%
Ground Operations Management 0% 100%
IATA Cargo Introductory Course 82% 18%
IATA Dangerous Goods Regulations (DGR) - Category 3 100% 0%
Introduction to Safety Management Systems (SMS) 50% 50%
Managing the Travel Business 0% 100%
Passenger Ground Services 100% 0%
Travel and Tourism Consultant 100% 0%
Foundation in Travel and Tourism with Amadeus 100% 0%
Foundation in Travel and Tourism with Galileo 39% 61%
Thailand
Air Transport Fundamentals 100% 0%
Airport Operations 100% 0%
Airport Ramp Services 100% 0%
Global Distribution Systems Fares and Ticketing Course - AMADEUS 0% 100%
IATA Cargo Introductory Course 0% 100%
Introduction to Safety Management Systems (SMS) 100% 0%
Introduction to the Airline Industry 100% 0%
Togo
IATA Cargo Introductory Course 100% 0%
Foundation in Travel and Tourism with Amadeus 100% 0%
Trinidad and Tobago
Airline Customer Service 100% 0%
Airline Finance and Accounting Management 100% 0%
Airport Ramp Services 100% 0%
Ground Operations Management 100% 0%

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 IATA Dangerous Goods Regulations (DGR) - Category 3 50% 50%
Tunisia
IATA Dangerous Goods Regulations (DGR) - Category 3 0% 100%
Turkey
IATA Cargo Introductory Course 0% 100%
Uganda
Airline Cabin Crew Training 73% 27%
Airline Customer Service 0% 100%
Airport Operations 0% 100%
IATA Cargo Advanced Rating and Marketing 100% 0%
IATA Cargo Introductory Course 88% 12%
IATA Dangerous Goods Regulations (DGR) - Category 3 0% 100%
Travel and Tourism Consultant 100% 0%
Foundation in Travel and Tourism with Amadeus 100% 0%
Foundation in Travel and Tourism with Galileo 72% 28%
Ukraine
Airport Operations 100% 0%
Foundation in Travel and Tourism with Amadeus 100% 0%
United Arab Emirates
Air Transport Fundamentals 100% 0%
Airline Cabin Crew Training 75% 25%
Airline Customer Service 100% 0%
Airline Marketing 33% 67%
Airline Revenue Management 100% 0%
Airport Operations 63% 38%
Airport Ramp Services 50% 50%
Global Distribution Systems Fares and Ticketing Course - AMADEUS 0% 100%
Global Distribution Systems Fares and Ticketing Course - SABRE 100% 0%
Ground Operations Management 91% 9%
IATA Cargo Introductory Course 50% 50%
Introduction to Safety Management Systems (SMS) 100% 0%
Introduction to the Airline Industry 0% 100%
Managing the Travel Business 50% 50%
Passenger Ground Services 69% 31%
Supply Chain and Transport Modes 0% 100%
Travel and Tourism Consultant 40% 60%
Foundation in Travel and Tourism with Amadeus 48% 52%
Foundation in Travel and Tourism with Galileo 50% 50%
Foundation in Travel and Tourism with Sabre 49% 51%
United Kingdom
Air Transport Fundamentals 100% 0%
Airline Revenue Management 100% 0%

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 Airport Ramp Services 0% 100%
Ground Operations Management 100% 0%
IATA Cargo Introductory Course 50% 50%
IATA Dangerous Goods Regulations (DGR) - Category 3 100% 0%
Introduction to the Airline Industry 100% 0%
Passenger Ground Services 100% 0%
United States of America
Ground Operations Management 0% 100%
IATA Cargo Introductory Course 74% 26%
Vanuatu
Air Transport Fundamentals 0% 100%
Airline Customer Service 50% 50%
Airline Marketing 100% 0%
Ground Operations Management 100% 0%
Vietnam
Airline Marketing 0% 100%
Airport Operations 100% 0%
IATA Cargo Introductory Course 100% 0%
IATA Dangerous Goods Regulations (DGR) - Category 3 68% 32%
Zambia
Airline Revenue Management 0% 100%
Airport Operations 100% 0%
Ground Operations Management 100% 0%
Managing the Travel Business 100% 0%
Foundation in Travel and Tourism with Galileo 67% 33%
Zimbabwe
Airline Marketing 100% 0%
Managing the Travel Business 80% 20%
Travel and Tourism Consultant 88% 13%
Foundation in Travel and Tourism with Amadeus 100% 0%
Foundation in Travel and Tourism with Galileo 57% 43%
Grand Total 65% 35%

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