Ahmed Amer

PERSONAL DATA
Full Name: Ahmed Mohamed Amer
Date of Birth: 12th of July 1990
Nationality: Egyptian
Marital Status: Married
Location: Cairo, Egypt

CONTACT INFO

Mobile: 0201004134273
Email: ahmed.amier2013@hotmail.com

PROFESSIONAL EXPERIENCE

 System Administrator at United Oil Processing and Packaging S.A.E

May 2017 to Present
Industry: Packaging and Containers. Company Size: 501-1000 employees

Achievements:
- Prepared & Built rack and install devices such as core switch cisco SG 300 - NAS storage - SAN
storage - APC UPS 5000VA – Rack able Servers at HQ & secondary sites
- Install network devices
- Design and implement an internal network from scratch in each site and linked the sites through site
to site vpn
- Design DMZ network
- Design & configure captive portal for guest network
- Implement & advanced configure Firewall (Fortigate)
- Execute FSSO for users
- Design & prepare Internet policies for users
- Architect Infrastructure for IT operations and apps
- Prepare & deploy servers for hypervisor (Hyper –v)
- Design HA rule for infrastructure objects
- Design Domain environment from scratch
- Design & execute Active Directory objects, GPO, Sites replication, DNS and DHCP
- Deploy File Servers & configured files permissions for various departments
- Deploy Direct Access server to remote users
- Deploy WSUS server to handle updates for Workstations & Servers
- Deploy Netwrix Auditor for Audit environment events like Active Directory, Windows Server, File
server, Exchange and Microsoft sql servers
- Implement Enterprise backup solution Symantec Backup Exec
- Implement monitoring server PRTG
- Implement Antivirus System for users and servers by deploy Kaspersky Endpoint Center 10
- Design a plan for electric outage deepened on APC powerchute, SNMP for safe shutdown for
datacenter devices. PRTG server alert responsible person when outage happen then wake on lan
through internet
- Configure & design storage : Raid – LUN – pool storage
- Design security policy depended on kaspesky end point for workstations & servers, firewall, IPS and
keep environment software, firmware, OS up to date

 System Admin at Medstar

Nov 2016 to May 2017 (6 months)
Industry: Plastics. Company Size: More than 1000 employees

Achievements:
- Upgrade environment servers OS from windows server 2012 to windows server 2016
- Firewall Implement & configure at three sites
- Design & prepare Internet policies for users
- Rearrangement and Resizing the most of Network cables and Devices
- Enhance & Resolve servers efficiency issues by define and upgrade require parts & firmware
updates
- Design & prepare update policy for workstations & servers OS patches, required security update and
vulnerabilities patching by WSUS combined with Kaspersky Endpoint Center 10
- Implement Security System for users and servers by deploy Kaspersky Endpoint Center 10
- Implement Enterprise backup solution Data Protection Manager (DPM)
Job Responsibilities and Details:
- Ensuring that the network infrastructure is up and running
- Ensuring, troubleshooting and monitoring connectivity between environment sites
- System performance tuning
- Troubleshooting reported problems from first line support
- Responsibility for documenting the configuration of new configured devices
- Answering sophisticated technical queries for first line support members
- Introducing and integrating new technologies into existing data center environments
- Performing routine audit of systems and software
- Active directory, Group Policy, DNS, DHCP and File Server activities
- Review backup integrity daily

 IT Specialist at Elsallab
Jul 2015 to Nov 2016
(1 year and 4 months)
Industry: Consumer Services. Company Size: 51-100 employees

Achievements:
- Prepare to Tarek Elsallab mall opening
- Implement Data Center from scratch as a team member
- Implement ERP system as a team member
- Design & Implement CCTV System consist of 60 watching camera.

Job Responsibilities and Details:

- Serve as the first point of contact for customers seeking technical assistance over the phone or
email
- Offer suggestions for possible upgrades and changes
- Assess infrastructure on a regular basis to ensure it continues to meet necessary demands
- Manage daily operations of the IT department
- Coordinate the needs of in-house IT experts and remote employees, vendors and contractors
- Participate in the development of the plan for the department
- Implement new devices & hardware
- Branches link through available technology leased line & vpn
 CERTIFICATES AND TRAININGS

 MCP certified
 MCSA 2012 certified
 MCSE 2012
 CCNA

EDUCATION
- 2007 - 2011 eg. BA in Accounting
- Ain Shams University, Egypt

AREAS OF EXPERTISE

 Managing Microsoft Active Directory Auditing and Logging

 Microsoft related technologies:
WindowsServer,ActiveDirectory,GroupPolicy,DNS,DHCP,FileServer,and WSUS, Security Platforms
administration
 Enterprise backup solution
 Datacenter Monitoring, support, troubleshooting and network administration
 Virtualization technologies: VMware ESXI 6.5, Citrix and Microsoft Hyper-V
 Remote access solution support: VPN, Remote Desktop Services
 Network level: WAN and LAN connectivity, routers, firewalls, and security Internal systems, cloud
and network infrastructure and Design and implement security rules using available tools
 Infrastructure design, capacity planning
 Managing Firewalls
 Managing Internet Access Policies
 Managing Network Security Zones
 Managing End Point Security Systems
 Managing Security Access Control Lists
 Configuring and deploying NAS & SAN storage
 Configuring and deploying APC UPS & powerchute for devices and servers
 Design and execute disaster backup plan
 Connectivity solutions to link various sites such as vpn, leased line, microwave

TOOLS AND TECHNOLOGIES

 Windows Server
 Microsoft System Center
 Microsoft SQL
 Hyper –v
 VMware VSphere
 VMware VSan
 Office 365
 Data Protection Manager (DPM)
 Symantec Backup Exec
 Lync (skype for Business 2015)
 Microsoft Exchange
 Office 365
 Kaspersky Endpoint Security for Business
 Fortigate
 Sophos
 Opnsense
 CCTV Systems