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Windows 7 and Windows 10 Deployment Notes

Version: 1.4 – 29/09/17

This document provides updated information regarding the official Windows FAO deployment kits to authorized deployers. It does not
replace or represents deployment training.

Windows 7-10 deployment with System Center Configuration Manager

CIO is going to implement a new centralized computer deployment strategy this year based on System Center Configuration Manager. The new FIELD kit image
is now transferred overnight to all the local servers in the Decentralized Offices and updated automatically when a new change is introduced from CIO. The new
deployment system will allow you to perform operating system installations in a more standardized and controlled manner in your Regional Office and in all the
Decentralized Offices in your region.

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Preparing a computer deployment – Bare metal vs Refresh


A bare metal installation is a computer deployment where data are deleted, the hard disk formatted, and a fresh installation of Windows is performed. A
Refresh installation is an automated process where an active computer with SCCM client installed is backed up, re-installed and all the users data restored
automatically at the end of the process. In this documentation both procedures are described in detail. Please note that the Refresh task sequence is only
available in the Regional Offices.

Pre-deployment checklist for Bare Metal installation

This task sequence runs a task sequence that will format the content of the hard disk before applying a new instance of Windows 7. It is fundamental to backup
the PC if it contains any data that need to be kept.

 Backup of the old computer available and tested, in case of redeployment or replacement of an existing computer.

 Deployment CD or USB stick must be up to date. Take note of the last time you created the CD or the USB stick (a good practice is to label it with the
date of creation), and compare it with the date of the ISO file on \\hqwprdpr1.hq.un.fao.org\DeployCD\FIELD. If the ISO file is newer, recreate the
deployment CD or USB stick before attempting the deployment.

 Additional Software and Hardware devices compatibility. Always get a list of all software that the user will need to have after the computer has been
redeployed and make sure the software is compatible with the operating system you are going to install, and compatible device drivers are available on
the new platform.
 The computer is ready for deployment. There are a few known conditions that can cause the Installation Task Sequence to fail. Check them before
starting the deployment:
 Delete the C:\MININT and C:\_SMSTaskSequence folders. These may be residuals of previous deployments on the same machine and cause
the new deployment to fail.
 Check the system time and date. If the internal watch is not set to the correct date and time, authentication on the network will fail when you
boot from the deployment CD and you will not be able to start the deployment.

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 Disconnect all USB devices and external peripherals (except the USB stick used for deploying the PC). External devices may cause deployment
failures because of missing drivers in the early stage. You can reconnect them at the end of the deployment and will provide the correct drivers.
 Network connection is operative. Although this may seem excessive, always check the network cable and make sure you have a good network
connection. When you boot the computer from the deployment CD or USB stick, you can bring up a DOS command prompt pressing F8 and you
can check the network connection with the IPCONFIG and PING commands. To then close the DOS windows and continue the deployment type
exit and hit enter.
 Hard Disk Format: Very often a complete format of the hard disk is necessary. This procedure will destroy any existing data on the computer.
Just follow this procedure as a last resource after all the other options above have been already performed without success:

Boot from the deployment USB key. At the first menu screen press F8 to exit to a Command Prompt and run the following set of commands:
1) diskpart
2) list disk
3) select disk ? ( ? = should be the first disk, normally 0 )
4) clean
5) create partition primary
6) select partition 1
7) active
8) format fs=ntfs quick
9) exit
Restart your PC and try to perform the deployment procedure once more.

PLEASE NOTE THAT WINDOWS 10 KIT CAN BE INSTALLED ONLY ON THE FOLLOWING MODELS: HP EliteDesk
G1, G2 and G3, HP Elitebook G1, G2, G3 and G4. All other previous models can only be installed with Windows
7 kit!

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Deployment instructions

1. Boot the PC from the Deployment CD or


USB stick

To bring up the Boot Menu, press F9 on HPs


or F12 on Dells right after powering up the
computer
Select Boot from CD or Boot from USB
Device.

Make sure to select Legacy, not UEFI, when


choosing the USB key to boot from

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2. On the “Welcome to Task Sequence Wizard”


click on “Next” button to start the deployment
procedure. Please note that this process is non-
reversible, make sure to have performed a
proper computer backup before continuing!

3. Select either the “Windows 7 x64 Bare


Metal World Wide” or “Windows 10 x64
Bare Metal World Wide” task sequence
and then click on Next. Please note that the
32 bit kit is available.

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4. Double click on OSDComputerName, a new


window will be shown to specify the
computer name of the PC. Enter it and then
click on OK, then click Next on the window
beneath.

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5. The deployment has started. The computer
will perform a number of restarts during
the installation. Make sure that no USB
device is connected to the PC.

6. Click on Next

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7. Specify your domain\sad(dad)-xxx account
and enter your support password twice,
then click on Next

Please note that the domain must always


be specified in the following format:

field.un.fao.org\AccountName
rlc.un.fao.org\AccountName
rap.un.fao.org\AccountName
rne.un.fao.org\AccountName etc etc..

8. Specify the correct regional options then


click Next

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9. Specify the Office 2013 language pack to
install, if needed.

10. Click on Finish when ready. The deployment


will start and the computer will be
completely formatted. Make sure to have a
backup of your PC first.

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11. At the end of the deployment you will
receive a message indicating the successful
completion of the install. Should you not
receive that prompt, kindly open a LanDesk
ticket.

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12. Enter your administrative credentials to
check if all the drivers and applications have
been installed correctly.

13. Open “Active Directory users and


computers” from your PC and move the
computer account to the appropriate OU
(only in case of FIELD domain deployment,
in all other domains ex. RNE, RLC and so
on, computer accounts are moved
automatically in the correct OU)

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14. Should you need to install Windows or
Office language packs you can go to the
Application Catalog from Software Center
and click on the Install button

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Pre-deployment checklist for Refresh installation

Please note that this task sequence is only available in Regional Offices.

This procedure will automatically perform a backup of the users’ data, will install the operating system and will perform a restore of the data. This task
sequence is experimental and it is prone to errors / bugs. It is imperative to proceed with a computer backup for safety before proceeding with the
execution of this task sequence!!!

Please note that in case of failure of the refresh procedure, it will not be possible to re run the refresh task sequence a second time, as it would delete the
existing users data!

Should you experience a task sequence failure navigate to the c:\ drive and backup the content of the c:\userstate folder. This folder contains all the original
profiles of the pc. Once a full backup of this folder has been performed you can run a bare metal installation and then restore the content of the userstate
folder into the users profiles.

 Backup. Perform a computer backup for safety reasons.

 Additional Software and Hardware devices compatibility. Always get a list of all software that the user will need to have after the computer has been
redeployed and make sure the software is compatible with the operating system you are going to install, and compatible device drivers are available on
the new platform.

 The computer is ready for deployment. There are a few known conditions that can cause the Installation Task Sequence to fail. Check them before
starting the deployment:
 Delete the C:\MININT and C:\_SMSTaskSequence folders. These may be residuals of previous deployments on the same machine and cause
the new deployment to fail.

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 Check the system time and date. If the internal watch is not set to the correct date and time, authentication on the network will fail when you
boot from the deployment CD and you will not be able to start the deployment.
 Disconnect all USB devices and external peripherals (except the USB stick used for deploying the PC). External devices may cause deployment
failures because of missing drivers in the early stage. You can reconnect them at the end of the deployment and will provide the correct drivers.
 Network connection is operative. Although this may seem excessive, always check the network cable and make sure you have a good network
connection. Deployment instructions

1. Boot the PC from the Deployment CD or


USB stick

To bring up the Boot Menu, press F9 on HPs


or F12 on Dells right after powering up the
computer
Select Boot from CD or Boot from USB
Device.

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2. On the “Welcome to Task Sequence Wizard”


click on “Next” button to start the deployment
procedure. Please note that this process is non-
reversible, make sure to have performed a
proper computer backup before continuing!

3. Select the “Windows 7 x64 Online-Offline


Refresh-V2.0 – Name of the RO” task
sequence and then click on Next.

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4. Your PC will restart. Please make sure to
remove the deployment CD or USB from
your PC before restarting

5. At the end of the deployment the


“Deployment Complete” panel will be
shown. Click on Start Windows to login. The
PC will keep the same computer name and
the same original Organizational Unit in
Active Directory. All the users’ data, with
the exception of the local admin accounts
should have been completely restored.

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6. You can now let the user log in with his/her
account.

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7. Should you need to install Windows or
Office language packs you can go to the
Application Catalog from Software Center
and click on the Install button

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Post-Deployment Tasks

 Verify the deployment completed successfully. Some small problems during the deployment can be fixed after the deployment is completed, others
require to fix the root cause and the restart the deployment. It is fundamental to assess whether the deployment completed successfully, as many
issues in this stage may generate instability on the long run and will inevitably increase the support calls generated by this computer. Here are a few
things to check to assess whether the deployment completed successfully:

 Drivers are all installed. Use the Computer Management tool (right click My Computer -> Manage) to look at the Device Manager component.
Look for any question or exclamation marks to reveal missing drivers problems. In case of problems, grab a screenshot and report them to the
Service Desk as a deployment issue. (This is very important in order to correct the standard installation kit and avoid that the problem occurs
again in future.)

 The video resolution is high. When the Video Card drivers fail to install you will notice that the resolution of the screen is set to a low value. This
is an easy indication that something went wrong in the video card driver installation.

 Install all required applications. It is recommended that you install all required applications before restoring user data. Many standard applications are
present under Application Catalog, including Office Language Packs, cleared free software, tools and so on.

 Restore user data (if some files are missing after the automatic restore)

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Pre-Deployed Computers from Planson initial configuration

Computers ordered since 2014 comes with a pre-deployed 64 bits FAO standard Kit. Below you will find some simple steps to perform the initial configuration
of these machines:

On the first boot of the pre-deployed pc make sure to:


1. Select the Language during the initial configuration wizard
2. Enter the new Computer Name
3. Join the PC to your domain
4. Move the PC to the correct OU

Supported hardware

Note on Task Sequence: a Task Sequence is a set of instructions built to configure computers in FAO as per predetermined standards and IT security policies.
Failures of the task sequence will cause malfunctions of the computer, so please pay particular attention to the chapter “Post-deployment Tasks”.

Local credentials

Planson’s predeployed computers have the following local account that can be used to access the PC:
Username: faouser
Password: Faouser!

Username: ISDSupport
Password: R3moteHelp

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