ENRICO TAMBAG PASINABO

Blk. 88, Lt. 37, Amorseco St., Rizal,

Makati City, Metro Manila,
Philippines, 1218
Mobile No.: +639266651800
Phone No: (02) 950-9530
Email Address: echopapa_2007@yahoo.com

OBJECTIVES: Highly skilled and meticulous Call Center Representative with a superb record of customer
satisfaction and successful sales. Adept multitasker able to address multiple customer and company tasks with the
highest degree of professionalism and accuracy.

WORK EXPERIENCE

Position: Customers’ Care Executive/ ELLO

Duration: July, 2015- PRESENT
Company: SHORE Solutions
Location: Bonifacio Technology Center, BGC, Taguig City
Company Industry: Call Center- Australian Account
Job Description: Calling all existing phone customers of Telstra and offer a discounted service of their home phone.

Position: Relationship Manager/ Telstra

Duration: Oct, 2014- June, 2015
Company: Advanced Credit Management (Philippines) Pty Ltd.
Location: 14 th Flr. BPI Buendia Center Bldg. Sen Gil Puyat Makati City 1226
Company Industry: Call Center- Australian Account
Job Description: We’re assigned in a several account were in, we handled different complaints and disputes on it.
Doing skip tracing to those accounts or customers that need to be contacted. Payment arrangements for those
customers who missed their payments and advice customers to finalize there to amend credit listing.

Position: Technical Battery Specialist/ COMCAST

Duration: Oct 18, 2012 – Oct, 2014
Company: IOPEX Technologies, Phil.
Call Center / IT-Enabled Services / BPO
Location: 12th Fl., Net Lima BLDG., 5th Ave. cor. 26th Street, Bonifacio Global City, Taguig, Manila
Comcast- Xfinity Backup Battery
Job Description: Give advises accurately to the customer's concerns, responsible for giving answers to customer's
question and inquiries. Educate and provide the features and benefits of the product.

Position: CALL CENTER AGENT- CITI BANK

Duration: Jul 1, 2011 - Oct 20, 2012
Company: TELESERVICESDIRECT, PHIL
Location: MC KINLEY HILLS, TAGUIG CITY
Call Center / IT-Enabled Services / BPO
IDENTITY MONITOR
Job Description: Calling customers to purchase an identity monitor were their credit cards will be protected in all
frauds. Provides the benefits of the products.

Position: CALL CENTER AGENT- CHINATRUST BANK

Duration: Apr 1, 2011 - Jun 1, 2011
Company: ADMEREX SOLUTION INC.
Call Center / IT-Enabled Services / BPO
Location: MAKATI CITY
Job Description: We offer loans and credits to all interested to avail.
 Position: CLASSROOM TEACHER
Duration: Jun 1, 2009 - Mar 31, 2011
Company: MOTHER THERESA SCHOOL
Regular School
Location: MOLINO III, CAVITE, BACOOR
Job Description: CLASSROOM TEACHER, FIRST YEAR STUDENT ADVISEE AND SPORT ADVISER, AND ETC.

EDUCATIONAL BACKGROUND

SIOCON CENTRAL SCHOOL- ELEMENTARY

Poblacion, Siocon, Zamboanga del Norte
S. Y. 1994- 2001

HOLY CROSS ACADEMY FOUNDATION OF SIOCON- SECONDARY

Poblacion, Siocon, Zamboanga del Norte
S. Y. 2001- 2005

WESTERN MINDANAO STATE MINDANAO- TERTIARY

Normal Rd., Baliwasan, Zamboanga City
Bachelor In Secondary Education
S. Y. 2001- 2009

CHARACTER REFERENCE

Mrs. Mayla Garzon

Imus Cavite Elementary School
Molino, Bacoor, Cavite
+639207411236

Mr. Dante Pactol

St. Luke Global- Nurse
Makati City
+639156361989

Mrs. Jerwin Lavado

Advance Credit Management- Senior Relationship Manager
Caloocan City
+63229452937

I hereby certify that above mentioned facts and data’s are true and correct to the best of my knowledge.

ENRICO TAMBAG PASINABO

Applicant