QUESTIONARRIES FOR NEPALGUNJ MASTER PLAN: -

FOR PASSENGERS: -

 Is it easy or not to get flight ticket?

 Is the ticket cost reasonable or not?
 Which airlines do you prefer most?
 How long do you have to wait normally for the flight?
 What is the purpose of your trip?
 Origin and destination?
 Is trolley services provide is good for you?
 Why did you choose Air transport over Road transport?
 How many people came to see you? (For designing parking facility)
 How often do you travel through this airport?
 What is the condition of access road to airport?
 What do you feel about the infrastructural facilities at airport?
 Waiting hall
 Toilet
 Drinking water
 Canteen
 Overall sanitation
 Do you feel secured with your luggage and yourself within the airport
premises or not?
 What improvement do you expect in future?
FOR AIRLINES: -

 How many flights do you offer each day?

 No. of Passengers each day?
 Volume of emplaned cargo (kg)?
 Aircraft capacity that operates through Nepalgunj airport?
 What do you think about Existing OLS? Is there any obstacles that should
be considered?
 Existing conditions of taxiway?
 Is there any problem regarding control tower services?
 Is there any Fuel availability problem at airport?
 What problems do u face during Peak passenger Movement in airport?
 What is your view about Existing plans and policies?
 Is there any problem regarding Lighting system at airport?
 What do you think about Existing condition of apron and hangars? What
do face during parking aircraft?
 What do you think about the provision for maintenance of aircrafts at
airport?
 Do you have any plans to bring higher capacity aircraft at this airport in
future?
 How often do you need to delay and cancel Flight?
 Do you have any provision for night flight services? If yes, is there any
problem you face?
 Do you currently have procedures for the following?
 Solid Waste Recycling
 Energy Conservation
 Disposal of Waste such as de-icing materials, oils, solvents, or
other potentially hazardous materials
 Noise Reduction
 What are your expectations regarding improvement of this airport?
 If you could change one thing about the airport, what would it be?
 Do you have any further input?
FOR MANAGEMENT TEAM: -

 How do u manage passenger during peak –hour? Do you any service

regarding any changes?
 How do you manage cargo movement?
 Do you need any separate cargo management services including cargo
storage facility and its management?
 How do u manage Security and safety provisions for airport?
 Any comment regarding Emergency response system/facilities?
 How do you inform people about flight schedules/Delays?
 What do you think is the highly demanded facility of people?
 Do you have any special facilities for children and old aged people?
 What do u think about giving helipad services?
 What do u think about expanding airport for future development? Is the
thought reliable according to present condition?
 What do you think about cost charged to aircraft and tickets cost? Is it
reasonable?
 Is there any service regarding the bird strike or any wildlife hazard?
 Is there any flood problems?
 What actions do you think will lead to the improvement of the existing
airport condition?

FOR LOCALS: -

 Do u have problems with airport services near your surrounding?

 Is there any noise pollution?
 Is it okay to proceed night flight?
 What reaction would u give for further expansion of airport?
Passenger

General public

Airline

Client

Social, economical

Industrial development

Management

Parking problem,

Trip

Passenger

General public

Airline

Client

Social, economical
Industrial development

Management

Parking problem,

Trip