Webview Guide

CA Wily Introscope WebView®
WebView Guide
Version 8.2
Date: 10-2009
Copyright © 2009, CA. All rights reserved.
Wily Technology, the Wily Technology Logo, Introscope, and All Systems Green are registered
trademarks of CA.
Blame, Blame Game, ChangeDetector, Get Wily, Introscope BRT Adapter, Introscope
ChangeDetector, Introscope Environment Performance Agent, Introscope ErrorDetector, Introscope
LeakHunter, Introscope PowerPack, Introscope SNMP Adapter, Introscope SQL Agent, Introscope
Transaction Tracer, SmartStor, Web Services Manager, Whole Application, Wily Customer Experience
Manager, Wily Manager for CA SiteMinder, and Wily Portal Manager are trademarks of CA. Java is a
trademark of Sun Microsystems in the U.S. and other countries. All other names are the property of
their respective holders.
For help with Introscope or any other product from CA Wily Technology, contact Wily Technical
Support at 1-888-GET-WILY ext. 1 or support@wilytech.com.
If you are the registered support contact for your company, you can access the support Web site
directly at www.ca.com/wily/support.
We value your feedback
Please take this short online survey to help us improve the information we provide you. Link to the
survey at: http://tinyurl.com/6j6ugb
If you have other comments or suggestions about Wily documentation, please send us an e-mail at
wily-techpubs@ca.com.
6000 Shoreline Court, Suite 300 US Toll Free 888 GET WILY ext. 1
South San Francisco, CA 94080 US +1 630 505 6966
Fax +1 650 534 9340
Europe +44 (0)870 351 6752
Asia-Pacific +81 3 6868 2300
Japan Toll Free 0120 974 580
Latin America +55 11 5503 6167
www.ca.com/apm
CONTENTS
Table of Contents
Chapter 1 About Introscope and WebView . . . . . . . . . . . . . 5

Overview: Introscope and WebView . . . . . . . . . . . . . 6
How WebView fits into an Introscope deployment . . . . . . . . 6
Comparing WebView and Introscope Workstation . . . . . . . . 7
Chapter 2 Viewing Introscope Data in WebView . . . . . . . . . . 9

Starting WebView . . . . . . . . . . . . . . . . . . . 10
Using WebView . . . . . . . . . . . . . . . . . . . . 10
Logging in using WebView . . . . . . . . . . . . . . . 10
Using SSL with WebView. . . . . . . . . . . . . . . . 11
The WebView interface . . . . . . . . . . . . . . . . 13
Logging out of WebView . . . . . . . . . . . . . . . . 16
Viewing Introscope data in WebView console . . . . . . . . . 17
Opening a Console window . . . . . . . . . . . . . . . 17
Accessing dashboards. . . . . . . . . . . . . . . . . 17
Using the Console Lens . . . . . . . . . . . . . . . . 17
Bookmarking dashboards . . . . . . . . . . . . . . . 19
Accessing hyperlinks on dashboards. . . . . . . . . . . . 19
Viewing metric data in the Investigator . . . . . . . . . . . 20
Opening an Investigator window . . . . . . . . . . . . . 20
Investigator tree contents . . . . . . . . . . . . . . . 20
Viewing metric data in the preview pane . . . . . . . . . . 23
Viewing automatic filtered views in the preview pane . . . . . . 23
WebView Data Viewers . . . . . . . . . . . . . . . . . 24
Data Viewer types . . . . . . . . . . . . . . . . . . 25
Getting and exporting more details from data viewers . . . . . 26
Viewing historical data in WebView . . . . . . . . . . . . 33
Accessing Help . . . . . . . . . . . . . . . . . . . 35
Contents  iii
CA Wily Introscope WebView
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
iv  Contents
CHAPTER
1
About Introscope and WebView
Introscope WebView provides a browser-based window into your Introscope

deployment. WebView makes it possible for Introscope users to view application
performance data using a Web browser.
Using WebView, you can:

 view Introscope application performance data from any computer, anywhere,
that is running a compatible browser.
 broaden access within your company to anyone with a web browser, without
the need for them to install client software
 enable different groups within your company to work together to analyze and
resolve application performance problems.
This chapter includes these topics:

Overview: Introscope and WebView . . . . . . . . . . . . . . 6
Comparing WebView and Introscope Workstation . . . . . . . . . . 7
About Introscope and WebView  5

Overview: Introscope and WebView

This illustration shows the Introscope components and how they cooperate and
communicate with one another:
How WebView fits into an Introscope deployment

Introscope WebView is a browser-based alternative to the Workstation client
application. WebView is installed as part of the Introscope core package and runs
independently of an application server. After installing WebView, a standard Web
browser is all that is required to view Introscope data.
6  About Introscope and WebView

WebView Guide
This illustration shows how WebView fits into an Introscope environment:
WebView is a view-only client, and implements a subset of the functions available

in the Workstation. WebView enables a user to view performance data, but does
not provide the advanced configuration and Alert capabilities provided by the
Workstation.
WebView thus does not replace Introscope Workstation, but complements it.
Introscope customers often decide to deploy both the Workstation and WebView,
to offer the broadest level of data access capabilities to meet different users’
needs.
Comparing WebView and Introscope Workstation

Both the Introscope Workstation and WebView provide a window to view Metric
data reported by Introscope agents. However, WebView provides a simplified,
view-only environment, and the Introscope Workstation provides a way to edit
business logic constructs as well as view Metric data.
Both WebView and Workstation enable you to view Metric data in the Investigator
and Console Dashboards, but only the Workstation enables you to create and edit
Elements (Alerts, Metric Groups, etc.) and Dashboards.
Overview: Introscope and WebView  7

These are the functional differences between WebView and the Workstation:
Function WebView Workstation

View Investigator and Console in web browser X -
View Metric Data and Blame information in X X
Investigator Tree
View pre-configured Dashboards X X
View historical data X X
Filter Dashboards to show only data from selected X X
agents
Create and edit Dashboards - X
Change data viewer type in Investigator Preview - X
Pane and make temporary viewer modifications
Receive Alert notifications - X
Create and edit Management Module elements - X
(Alerts, Actions etc.) and view element settings
Perform administrative functions (mount/unmount - X
agents, shut down Enterprise Manager, shut off
agents/resources/Metrics)
Consult the Introscope Workstation User Guide for help using the Introscope
Workstation to perform Workstation-only tasks.
8  About Introscope and WebView

CHAPTER
2
Viewing Introscope Data in WebView
WebView provides a browser-based alternative to the Introscope Workstation,

enabling you to view data collected by the Enterprise Manager.
This chapter includes these topics:

Starting WebView. . . . . . . . . . . . . . . . . . . 10
The WebView interface . . . . . . . . . . . . . . . . . 13
Viewing Introscope data in WebView console . . . . . . . . . . 17
Viewing metric data in the Investigator . . . . . . . . . . . . 20
WebView Data Viewers . . . . . . . . . . . . . . . . . 24
Viewing historical data in WebView . . . . . . . . . . . . . 33
Viewing Introscope Data in WebView  9

Starting WebView
To use WebView to view Introscope data, you first start the WebView application
on the machine hosting the Introscope Enterprise Manager (EM) whose data you
want to view.
Before using WebView:
 The Enterprise Manager must be already started.
To start WebView on Windows:
On the machine hosting the Enterprise Manager:

 Start > CA Wily > Introscope 8.1 > Introscope WebView, or
 run Introscope WebView.exe.
Using WebView
Logging in using WebView
To log into WebView:
1 Start Internet Explorer 6.0.1 or higher on a Windows machine.

2 Use the URL your administrator has set up to start WebView. This will probably
be something like:
http://hostname:8080
where hostname is the name of the machine hosting the Enterprise Manager.
The Introscope WebView login screen opens.
3 Enter your username and password and click Log In.
» Note Username and password are authenticated through the Enterprise
Manager, so you can use the same username and password for WebView
as you use for logging into the Workstation.
10  Viewing Introscope Data in WebView

WebView Guide
If the username and password are valid, the Introscope Welcome Screen opens.
WebView requires the Microsoft Silverlight plug-in. If it is not installed on your

machine, you will be prompted to download it. See Installing the Silverlight Plug-
in on page 13.
Using SSL with WebView

Administrators can configure Enterprise Manager to use WebView over SSL.
The Introscope installation includes a sample Jetty 6.0.2 XML configuration file:
<Introscope_home>/config/webview-jetty-config.xml
This file specifies an SSL socket connector on port 8443.
To use WebView over SSL, you edit IntroscopeWebView.properties to point

to a jetty configuration file.
To configure the Enterprise Manager to use SSL with WebView:
1 Open <Introscope_home>/config/IntroscopeWebView.properties for

editing.
2 Uncomment the line reading:
introscope.webview.jetty.configurationFile=webview-jetty-config.xml
where webview-jetty-config.xml is the name of your Jetty configuration file.
3 Save and close the file, and restart the Enterprise Manager.
The new configuration will be loaded on startup.
By default, the new configuration will:
 disable the HTTP port and enable WebView to only use SSL.
 use port 8443 instead of the default 8080. For example:
https://localhost:8443
Using WebView  11
To change the SSL port:
 Edit the Jetty configuration file to change the port property:
<Set name="port">8443</Set>
You can configure WebView to use both the SSL port and the non-secure port by
further editing the webview-jetty-config.xml file.
» Note When you log into an Enterprise Manager using WebView on SSL, you will
see a warning saying the SSL certificate is invalid. This is correct; Wily
does not ship WebView with an SSL certificate. You can ignore this
warning and click yes. To see information on using a valid certificate, see
the instructions at http://docs.codehaus.org/display/JETTY/
How+to+configure+SSL.
Configuring WebView to use both SSL and non-secure ports

You can configure WebView to use both the SSL port (8443) and the non-secure
port (for example, 8080) by further editing the em-jetty-config.xml file.
To use both the SSL and non-secure ports:
1 Open the webview-jetty-config.xml file for editing.

2 Uncomment the following section:
<Call name="addConnector">
<Arg>
<New class="com.wily.webserver.NoNPESocketConnector">
<Set name="port">8080</Set>
<Set name="ThreadPool">
<New class="org.mortbay.thread.BoundedThreadPool">
<Set name="minThreads">10</Set>
<Set name="maxThreads">100</Set>
<Set name="maxIdleTimeMs">60000</Set>
</New>
</Set>
</New>
</Arg>
</Call>
3 Save and close the webview-jetty-config.xml file.

4 Restart the Enterprise Manager.
Using WebView with SSL on AIX with IE6

Customers on AIX who have configured WebView to use SSL and whose users use
Microsoft Internet Explorer 6 IE 6 should use the TLS protocol instead of SSL. TLS
is another type of security protocol.

WebView Guide
To configure IE6 to use the TLS protocol:
1 Tools > Internet Options...

2 Choose the Advanced tab
3 In the dialog:
a Uncheck “Use SSL 2.0” and “Use SSL 3.0.”
b Check “Use TLS 1.0.”
c Click OK.
4 Open a new IE6 window and log in to Enterprise Manager using WebView again
(using the same port 443 or whatever you’ve configured).
» Note Checking “Use TLS 1.0” will make it difficult for the user to access other
websites that use SSL.
The WebView interface

You view information using two WebView windows:
 Console—shows data in dashboards, which contain charts, dials, graphs, or
other data viewers.
 Investigator—shows all agents, domains and metrics in hierarchical form.
WebView does not support Investigator tab views as seen in the Java Web Start
interface—that is, Overview, Errors, Traces and Search. To use these tabs, launch
the Investigator through Java Web Start start. See the Introscope Workstation
User Guide.
Installing the Silverlight Plug-in

WebView requires the Microsoft Silverlight plug-in. Silverlight enables WebView
to display vector shapes, text, and embedded raster graphics.
If Silverlight is not available on your system, WebView prompts you to install it

the first time you open a Console or Investigator window:
To install Silverlight:
1 Click the “Get Microsoft Silverlight” graphic.

2 When asked to run or save the silverlight.exe file, click Run.
3 When asked to run the installer, click Run.
4 When the installer is finished, close the information window.
The WebView Console

To access the Console:
 Click the Console tab.

WebView Guide
The WebView Console provides views of application performance, using the

dashboards that are available from the Enterprise Manager which WebView is
logged into:
» Note You can view, but not edit, all information in the WebView Console
dashboards. Use the Introscope Workstation to create and edit
dashboards.
For more information on using the Console, see Viewing Introscope data in
WebView console on page 17.
The WebView Investigator

To access the Investigator:
 Click the Investigator tab.
The WebView Investigator provides a hierarchical view of data collected by

agents.
The Investigator has two panes:

 The Investigator tree is a hierarchical structure that provides information
about each host and application managed by the Enterprise Manager to which
WebView is connected. The Investigator tree shows metrics from all connected
agents.
 The Preview pane shows a graphical view of data from the selected metric or
resource.
For more information on using the Investigator, see Viewing metric data in the
Investigator on page 20.
Logging out of WebView

To log out of WebView:
 Click the Log Out link in the upper left corner of the screen.

WebView Guide
Viewing Introscope data in WebView console

To view Introscope data in dashboards, open a WebView Console.
Opening a Console window

To open a Console window:
 Click the Console tab at the top of the screen.
To open multiple Console windows:
 Right-click the Console tab and select Open Link in New Window from the
menu
Accessing dashboards
To access dashboards in WebView:
 Open an Introscope Console and select a dashboard from the drop-down list, then
click View.
Using the Console Lens

Users with multiple agents often want to isolate and view data on a per-agent
basis, but this is difficult to do without creating multiple copies of dashboards,
each one designed to show data from a different agent. The Console Lens solves
this problem by enabling you to immediately apply the Console Lens to filter the
data on the dashboard when new agents connect.
When a filter is applied in the Console, it persists even when you view other
dashboards, switch back and forth from Investigator, or switch to Historical
mode. The Console Lens filtering persists until you take one of these actions:
 use the Clear command
 close the WebView browser session window
 log out of WebView
» Note Graphs powered by calculators are not supported in lensed dashboards.
Viewing Introscope data in WebView console  17

Applying the Console Lens

To apply the Console Lens:
1 Click the Lens button.
lens button
The Select Agents window opens.
2 Select an agent, or select multiple agents on which to filter.

To select multiple agents, click and drag, or CTRL +click.
3 Click Set.
Clearing the Console Lens

To clear the Console Lens:
 Click the Lens button, then click Clear.
Data appears in the dashboards as originally configured.

WebView Guide
Bookmarking dashboards
You can bookmark Console dashboards for quick access.
Left-click Link to
this page to save
the URL to the
Console.
To save the URL of a console page:
1 Left-click Link to this page in the upper right corner of the Console page.
The page redraws, and the direct URL for the page appears in the Address pane:
2 Bookmark the URL by using your browser’s bookmarking function, or by copying

the contents of the Address Pane.
Accessing a dashboard through a bookmark

To access a dashboard saved as a favorite:
 Open the Favorites menu and select the bookmark for the desired dashboard.
The dashboard opens in a separate window.

» Note If you are not logged into WebView, the login window opens.
Accessing hyperlinks on dashboards

Introscope provides a quick and easy way to view related items, through
hyperlinks. Hyperlinks in Introscope WebView allow you to jump quickly from one
area to another. Links in Webview can link to other dashboards, or to web pages.
A user with dashboard edit permission to the Introscope Workstation can set up
links that can be viewed in WebView dashboards. For information on creating and
editing custom links, see the Introscope Configuration and Administration Guide.
To access links for a selected dashboard object:
 Default links are visible when you mouse-over a dashboard object:
Viewing Introscope data in WebView console  19

 For text blocks: If the text block has a default link defined for it, an underline
appears when you hover over it, and the cursor changes to a hand.
 For other dashboard objects: If the object has a default link defined, the
mouse pointer changes to a hand.
To use a default link:
 Click on the dashboard object containing a link—for example:
Viewing metric data in the Investigator

The Investigator shows data collected by agents in a hierarchical tree structure.
The Investigator tree is refreshed every 15 seconds to show current agent and
metric data.
Opening an Investigator window

To open an Investigator window
 Click the Investigator tab at the top of the screen.
To open multiple Investigator windows:
 Right-click the Investigator tab and select Open Link in New Window from the
menu.
Investigator tree contents

The Investigator tree in Introscope WebView shows metrics organized by hosts.
The contents of the Investigator tree vary based on the user’s permissions:
 Users with SuperDomain permission (at least read permission) see all domains
for that Enterprise Manager in the Investigator tree.
 Users with permissions for multiple domains see domain information for those
domains in the Investigator tree.
The Investigator tree contains two nodes—SuperDomain and Domains:

 The SuperDomain node compiles all agents and metrics for all defined
Domains.
 The Domains node sorts information into a resource for each domain. The

WebView Guide
resource contains any agents mapped to that domain, and a Custom Metric
Host for that agent.
Metrics in the Investigator tree

The Investigator tree displays metric data reported by Introscope agents,
organized by:
 Host—the host machine on which the agent is running
 Process—the instance of the managed application running
 Agent—the reporting agent
 Resource—standard J2EE components
 Metrics—Metric data generated by the ProbeBuilder Directives files (.pbd)
The metrics that automatically appear in the Investigator tree are generated by
the default ProbeBuilder Directives files (.pbd files), and depend on the activity
of the managed application. You can specify additional metric information to be
generated by creating custom tracers (see the Introscope Configuration and
Administration Guide).
Metrics appear in the tree when data from that metric is first reported by the
agent. After that, the metric will be visible in the tree, even if new data is not
being received from the agent for that metric.
These are the items in the SuperDomain or Domains folder in the Investigator
tree:
Icon Tree Item Description

SuperDomain Domain that includes all defined domains, as well as
agents that are not assigned to other domains. Only
visible to users with SuperDomain access.
Domains Resource that contains user-defined domains.
Host name Server on which your monitored application is

Custom Metric running.
Host In addition to real hosts, the Workstation creates a
virtual host Custom Metric Host to contain metrics
generated by calculators.
Process name Each instance of the managed Java application that is
running.
Process names appear here as specified in the
application profile.
The virtual Custom Metric Host contains a virtual
Custom Metric
process, Custom Metric Process, to contain metrics
Process
Viewing metric data in the Investigator  21

Icon Tree Item Description

Agent Name Name of agent specified by the user or automatically
assigned in versions that support agent auto-naming.
Custom Metric The Custom Virtual Metric Process contains a virtual
Agent agent, Custom Metric Agent, to contain metrics
Resource or Resources group metrics. Resources can also contain
Metric Grouping sub-resources that further group metrics.
Metric Measurement of a specific application activity.
Agent, resource, and metric appearance in the Investigator tree

The Investigator tree in WebView displays an agent, resource, or metric which is
shut off or not reporting as a grayed-out icon. You cannot see the reason the
element is stopped, because agent/resource/metric settings cannot be viewed in
WebView. Use the Introscope Workstation to diagnose issues in metric, resource
or agent reporting.

WebView Guide
Viewing metric data in the preview pane

When you click a metric in the Investigator tree, its information appears in the
Investigator Preview pane:
Preview pane
Viewing automatic filtered views in the preview pane

When you select certain resources in the Investigator, they automatically show
Top Ten Filtered Views of metrics that match the metric grouping associated with
the resource. These metrics appear in a bar chart in the Investigator Preview
pane. Some resources that automatically show Top Ten matching metrics are
Servlets, JSP, EJBs and JDBC.
Viewing metric data in the Investigator  23

You can also view the response times of the top 10 called components of a
selected Servlet, EJB, or JSP, as shown in the illustration below.
» Note If fewer than ten components are being monitored under a resource, you
see only the bars that correspond to the monitored components.
WebView Data Viewers

Data Viewers are objects in the Investigator Preview pane or in a dashboard in
the Console that show data from a managed application in a visual form. Data is
displayed in a Data Viewer type that corresponds to the type of data.
Data Viewers in WebView can display data from a metric, or from a resource.

WebView Guide
Data Viewer types

Depending on the type of metric or Element, Introscope can show the data in a
Data Viewer with these Data Viewer display types:
Graph Graphs plot values over time. In real-time views,

the Graph dynamically displays the most recent
time period that fits in the graph.
If the graph displays an Alert, caution and danger
thresholds appear as yellow and red lines,
respectively.
You can change the scale of graph charts while
viewing live data, to see data in a more readable
view—see Getting and exporting more details from
data viewers on page 26.
Bar chart Bar charts display current data values as horizontal

bars.
The bar chart is the default view for Top N Filtered
Views.
If a bar chart is showing an Alert, the bars will be
either green, yellow or red to correspond to Alert
status.
The bar chart is available for live data viewing only.
Graphic Graphic equalizers show the current value of the

equalizer data, as well as recent high levels.
A graphic equalizer can only display data for a
single metric.
Note: The Graphic equalizer viewer type is only
seen in a WebView Console dashboard.
Dial meter Dial meters depict current data values as positions
on a half-round dial.
Note: The dial meter viewer type is only seen in
a WebView Console dashboard.
String String viewers can display a value as a line of text.

viewer String viewers allow some values to display in a
relatively small space. You can also use a String
Viewer for simple values that do not change, such
as Launch Time or IP Address.
WebView Data Viewers  25

Text Text viewers show the text for data when new
viewer values are added to old ones—for example, a
system or exception log.
Alert An alert displays one of three colored indicators

corresponding to conditions defined in the alert:
 Green disc = status normal
 Yellow diamond = caution threshold was crossed
 Red octagon = danger threshold was crossed
 Grey disc = the alert has no data.
An alert can also appear as a single symbol.
Note: Alert indicators are only seen in a WebView
Console dashboard.
Getting and exporting more details from data viewers
You can use the menu icon to access menus allowing you to see more detail
about a data viewer in the Console.
The menu icon appears when you mouse over a viewer in the Console, as shown
in the illustration below:
menu icon
» Note The menu icon is available only on data viewers in the Console. WebView
Investigator does not support the menu icon.
To zoom in on a chart:
 Click the menu icon.
When you click the menu icon:

 The chart expands in the browser.
 Three menus appear at the top of the chart:

WebView Guide
 Detail
 Export
 Scale
 The rest of the dashboard is greyed out, as shown in the illustration below:
menus
Using Tool Tips

You can use tool tips to see more information about a particular data point in a
data viewer. Tool tips are accessible from viewers in normal mode in both the
Console and Investigator as well as in zoomed mode.

To use a tool tip to get more information about a data point:
 Mouse over a data point, as shown in the illustration below:
Using the Viewer Detail dialog

You can use the Viewer Detail dialog to see the following details about each of
the metrics displayed in a data viewer:
 Full metric name—The fully qualified metric name
 Min—The lowest value recorded for that metric
 Average—The average value for that metric
 Max—The highest value recorded for that metric
 Last—The most recent value recorded for that metric.
To see the Viewer Detail dialog:
1 Mouse over the chart to invoke the menu icon
2 Click the menu icon.

3 Click the Detail menu.

WebView Guide
The fully qualified names of all the metrics in the graph appear, with their
corresponding Minimum, Average, Maximum, and Last values:
» Note If the metric name is truncated you can widen the metric name column
to see the full name, or hover over the metric name to open a pop-up
box that shows the full name.
Changing the scale of graph charts

You can change the scale of graph charts while viewing live data in Introscope
WebView, to provide a more readable view. You change the scale of a chart by
setting a minimum and maximum value for the chart’s data axis.
The chart scaling feature is available only for graph charts in Live mode of the
Console. It is not available:
 in Historical mode
 for any other viewer type such as bar chart, top ten, or string viewer
 from the Investigator.
» Note Scale changes that you make to a chart are temporary—the settings are
not saved with the dashboard. When you select a new dashboard or close
the Console window, Introscope discards the settings and returns to the
scale options that were applied when the dashboard was created.
To view the scale of a graph chart:

3 Click the Scale menu.

The Data Options dialog appears:
Setting the
Auto Scale
Minimum and
Maximum
default values
provides a
more readable
view of charts
in Live mode.
To rescale using min and max values:
1 Enter the minimum and maximum values for the data axis of the graph.
2 Click OK.
For example, if the chart data values lie primarily between 350 and 550 but the
chart value axis shows 0-1000, it might be helpful to set the scale Min value to
300 and Max value to 600 for a better view of the relevant data:
To force minimum and maximum values:
1 Select Pin at on both the Minimum and Maximum sides of the dialog, and enter
a value for the minimum and maximum points of the data access.

WebView Guide
2 Click OK.
Setting Min and Max values for a chart showing live data is risky, however, if
there is a chance the data may exceed the values you set.
To avoid this problem, use the Auto Scale option to automatically set the graph
to change its scale according to the data it displays.
To rescale using Auto Scale:
1 Click on a chart to select it, and then:

 Select Viewer > Scale options, or
 Right-click the chart and select Scale Options from the context menu.
2 Select AutoScale on both the Minimum and Maximum sides of the dialog.
3 Click OK.
The resulting chart’s data axis is reset based on the data in the chart, as shown
in the illustration below. This often results in sharper valleys and peaks in the
graph display:
You can also set the scaling options to Auto Expand. This option uses 0 as the
bottom of the data axis and automatically expands and scales the data axis to
display all data for the time range.

To rescale using Auto Expand:
1 Choose Auto Expand on both the Minimum and Maximum side of the dialog.
2 Click OK.
Export data to CSV file

In WebView, you can export a snapshot of current data in a Data Viewer to a
comma-separated values (.csv) file for use later—for example, you might want
to analyze this data in an external program. You can export data from all Data
Viewer types except the alert.
To export data from a Data Viewer:

3 Click the Export menu.
A Save As dialog opens, allowing you to save the data for the Data Viewer in .csv
format.

WebView Guide
Viewing historical data in WebView

As you monitor your managed application, live data views change continuously
to show you the most recent data. You can also select a range of time to view
historical data, to help you identify the time a problem occurred:
You can view live or

historical data in the
Console...
...and in the
Investigator.
To view historical data in the Console or the Investigator, you select a time range.
When you select a time range, Introscope immediately shows the data for that
range.
» Note WebView displays data points for live and historical data, but does not
display the count (total) of data points. Use Workstation to view the
count of historical data points.
To view historical data:
1 Select the metric or dashboard for which to view historical data.

2 Select a time range for the historical view from the Time Range drop-down menu.
You can select a time range from the list, or select Custom Range
to define a range (see Defining a custom time range on page 34).
Introscope shows the data for that range, using the duration that you selected
from the Time Range drop-down menu and setting the end time to the current
time.
» Note If your historical time range includes a year, a four-digit year is required.
3 Click Reset if you want to reset the end time of the range to the current time.
Defining a custom time range

To define a custom time range to view historical data:
1 Select the metric or dashboard for which you want to see historical data.
2 Select Custom Range from the Time Range drop-down menu.
The Historical Range window opens:
3 Enter start and end dates and times for the historical view, and click OK.
Introscope shows the data for the custom range.

WebView Guide
Accessing Help
You can access and search Introscope documentation in Help format by clicking
Help in the upper right corner of WebView:
Access
the Help
system.


I ND E X
Index
A types 25
about Introscope and WebView 6 documentation 35
agent 22 domain 21
AIX 12
authentication 10 E
Auto Expand 31 Enterprise Manager host 10
Auto Scale 31 export menu 32
Export Options
B Export to CSV 32
bookmarking dashboards 19
F
C filter 23
charts, graph scaling 29
Console G
opening 14, 17 graphs
viewing data in 15, 17 Auto Expand 31
Console Lens Auto Scale 31
applying 18 charts, scaling 29
clearing 18 min and max values 30
using 17 scale 29
Custom Metric Host 21
custom time range 34 H
Help system 35
D historical data 33
dashboard bookmarks 19 historical metrics 34
dashboards host name 10
accessing 17 hyperlinks from dashboards 19
accessing through a bookmark 19
bookmarking 19 I
Data Viewer icons 21
alert 26 Internet Explorer 6 browser
Dial Meter 25 using SSL with 12
Graph 25 Investigator 16
Graphic Equalizer 25 agent, resource, and metric in 22
String Viewer 25 and pbd files 21
Text Viewer 26 Domains node 20
Index  37
metrics in 21 tool tips 27

opening 15, 20
Preview pane 16 U
SuperDomain node 20 URLs
viewing Metric data in 20 from dashboards 19
to dashboards 19
J user authentication 10
Jetty 11
jetty configuration 12 V
viewing
L data in the Console 17
lens 17 metric data in the Investigator 20
logging in to WebView 10 metric data in the Preview pane 23
logging out of WebView 16
W
M WebView
menus 26 about the interface 13
detail menu 28 and Workstation, compared 7
export menu 32 Console 14
scale menu 29 functions available 7
metric 22 in the Introscope deployment 6
metrics Investigator 15, 16
historical metrics 33 starting 10
in the Console 17 webview-jetty-config.xml 12
in the Investigator 21, 23 Workstation
min/max values 30 functions available 7
mode
live vs. historical 33
P
Preview pane
viewing automatic filtered views 23
viewing Metric data in 23
process 21
S
scale menu 29
scaling graph charts 29
Silverlight 13
SSL certificate 12
SSL port 11
changing 12
starting WebView 10
SuperDomain 21
T
time range 34
TLS 12
38  Index

Webview Guide

Hochgeladen von

Dokumentinformationen

Copyright

Verfügbare Formate

Dieses Dokument teilen

Dokument teilen oder einbetten

Freigabeoptionen

Stufen Sie dieses Dokument als nützlich ein?

Sind diese Inhalte unangemessen?

Copyright:

Verfügbare Formate

Webview Guide

Hochgeladen von

Copyright:

Verfügbare Formate

CA Wily Introscope WebView®

We value your feedback

Chapter 1 About Introscope and WebView . . . . . . . . . . . . . 5

Chapter 2 Viewing Introscope Data in WebView . . . . . . . . . . 9

About Introscope and WebView

Introscope WebView provides a browser-based window into your Introscope

Using WebView, you can:

This chapter includes these topics:

About Introscope and WebView  5

Overview: Introscope and WebView

How WebView fits into an Introscope deployment

6  About Introscope and WebView

This illustration shows how WebView fits into an Introscope environment:

WebView is a view-only client, and implements a subset of the functions available

Comparing WebView and Introscope Workstation

Overview: Introscope and WebView  7

Function WebView Workstation

8  About Introscope and WebView

Viewing Introscope Data in WebView

WebView provides a browser-based alternative to the Introscope Workstation,

This chapter includes these topics:

Viewing Introscope Data in WebView  9

Before using WebView:

 The Enterprise Manager must be already started.

To start WebView on Windows:

On the machine hosting the Enterprise Manager:

 run Introscope WebView.exe.

1 Start Internet Explorer 6.0.1 or higher on a Windows machine.

10  Viewing Introscope Data in WebView

WebView requires the Microsoft Silverlight plug-in. If it is not installed on your

Using SSL with WebView

This file specifies an SSL socket connector on port 8443.

To use WebView over SSL, you edit IntroscopeWebView.properties to point

To configure the Enterprise Manager to use SSL with WebView:

1 Open <Introscope_home>/config/IntroscopeWebView.properties for

By default, the new configuration will:

 use port 8443 instead of the default 8080. For example:

To change the SSL port:

 Edit the Jetty configuration file to change the port property:

Configuring WebView to use both SSL and non-secure ports

To use both the SSL and non-secure ports:

1 Open the webview-jetty-config.xml file for editing.

3 Save and close the webview-jetty-config.xml file.

Using WebView with SSL on AIX with IE6

12  Viewing Introscope Data in WebView

To configure IE6 to use the TLS protocol:

1 Tools > Internet Options...

The WebView interface

Installing the Silverlight Plug-in

If Silverlight is not available on your system, WebView prompts you to install it

1 Click the “Get Microsoft Silverlight” graphic.

The WebView Console

 Click the Console tab.

14  Viewing Introscope Data in WebView

The WebView Console provides views of application performance, using the

The WebView Investigator

 Click the Investigator tab.

The WebView Investigator provides a hierarchical view of data collected by

The Investigator has two panes:

Logging out of WebView

16  Viewing Introscope Data in WebView

Viewing Introscope data in WebView console

Opening a Console window

 Click the Console tab at the top of the screen.