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_______________________________
A Dissertation
Presented to
Dagupan City
_______________________________
In Partial Fulfillment
by:
April 2013
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ACKNOWLEDGEMENT
This dissertation would not have been possible if not the guidance and support of
the following individuals and institutions from the initial to the final level enabled me to
Romana O. Fabregas, Ph.D. the dean of the LNU Graduate School and the
chairman of the panel, for her unwavering and intelligent direction to the researcher to
do better.
Perla E. Legaspi, DPA her adviser and presently the DPA program adviser, for
her full support, encouragement and for gratefully sharing her time and expertise to
Josefina B. Bitonio, DPA; Manolito C. Manuel, Ed.D; Cynthia Lopez, Ed.D and
Edwin R. Ferrer,DPA for their patience, guidance and valuable suggestions devotedly
assisted and extended time in putting together the author’s work in an acceptable form.
Dr. Samuel K. Neyney, her statistician for his expertise, patience and unwavering
dedicatedly extended help to the researcher to select the victims of violence and assist
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The personnel of the Women and Children Protection Desk from the Regional,
Provincial and Police stations of the PNP in the Cordillera Region who attentively assist
the researcher in providing all the necessary documents and data needed for the
SPO3 Joel Josefer L. Manao, for his patience to provide logistic support for the
Royeca, the researcher’s DPA classmate for their encouragement to the researcher to
To my husband, Mr. Victor B. Davis, Jr., my children Yvonne May and Vladislav
for their unconditional support and understanding extended to the researcher for the
Lastly, I offer my regards and blessings to the others whom the researcher might
have failed to mention but honestly and patiently help to complete this study.
Above all, to the LORD ALMIGHTY who continuously shower his blessings,
wisdom and for keeping me in his care until the fulfillment of this study.
Mayl mrad
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DEDICATION
“Two are better off than one, because together they can work more effectively.
If one of them falls down, the other can help him up”.
Ecclesiastes 4:9
lovingly
and
Passionately
abusers.
in the Cordillera
Region.
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DISSERTATION ABSTRACT
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WCPD. In the treatment of the data, SPSS version 20 was used in the analysis of
data, Paired t-test for the determination of the significant difference in the perceptions
of the two groups of respondents on the extent of provision of the mandated services by
the WCPD of the PNP in the Cordillera and Spearman rank correlation for determining
the level of satisfaction of the victims-survivors related to their perception on the extent
of services provided by the Women and Children Protection Desk of the PNP. The
findings of the study were the following: 1) Cases handled by the members of the
WCPD of the PNP are physical injuries, violation of RA 9262, Rape and Acts of
lasciviousness are the myriad cases committed against women; for crimes against
children, rape, physical injuries, other forms of RA 7610 and acts of lasciviousness ; and
for the crimes committed by the Children in Conflict with the law theft and robbery for
intent to gain and material gain, physical injuries, rape and acts of lasciviousness are
the majority they committed. The fact of this case is that 16 children were involved in
the commission of rape where the youngest perpetrator is 7 years old. 2. On the
capability of the members of the WCPD of the PNP, police officers believed that WCPD
investigators are capable in providing the services to the victims of violence while the
clientele respondents states otherwise that on some point along capability on human
resources states that the number of police women assigned with the WCPD of the PNP
is not sufficient to provide the services to its clientele. 3. On the extent of the mandated
services provided to the victims-survivors of violence by the members of the WCPD of
the PNP, perceptions of the police officers that to a great extent the members of the
WCPD provide the services while the perceptions of the clientele is just on average
extent on the services provided to them. 3.1. On the significant difference in the
perceptions of the two groups of respondent on the extent of provision of the mandated
services by the WCPD of the PNP in the Cordillera, there is a significant difference in
the perception of the two groups of respondents on the extent of mandated services
provided by the WCPD of the PNP in the Cordillera. The result indicates that the
performance of the WCPD in rendering service is inadequate in the perception of its
clients. 4) The satisfaction level of the clientele on the extent of services provided by
the WCPD of the PNP is just moderate. This validates the result of the extent of the
mandated services provided to the victims-survivors of violence by the WCPD
investigators to be just on average. 5. On the level of satisfaction of the victims-
survivors related to their perception on the extent of services provided by the Women
and Children Protection Desk of the PNP revealed that WCPD clients is higher with
greater extent of services being rendered by the WCPD. It indicates that the WCPD of
the PNP in Cordillera should strive more to really fulfill the needed services to be
provided with its clients. Likewise, on the level of satisfaction of the victims-survivors
related to the capability of the WCPD of the PNP Cordillera in providing their mandated
services disclosed that the more capable of the WCPD of the PNP in Cordillera will
definitely provide an intense delivery of services to its clients. 7) Lastly, for the
problems encountered by the WCPD of the PNP in providing services the following are
considered a) no imagery tool kit purposely for the children’s victim to illicit information
regarding the incident; b) the insufficient number of female police officers to investigate
cases of women and children; c) lack of training of WCPD officers in handling VAWC
cases and other gender-based crimes and d) service vehicle purposely for WCPD use
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only. Based on the findings and conclusion, the following recommendations are offered.
1. The propose strategies to enhance the services provided to the victims-survivors by
the WCPD investigators must be intensely implemented: 1.a. There should be
budgetary allocations for WCPD to enhance their capability to provide services and to
fulfill the satisfaction of their clientele. 1.b. Increase the number of the female police
officers assigned with the WCPD to sustain the 24/7 availability of investigators. 1.c.
There should be a continuous conduct of specialized training on the Investigation of
Crimes involving Women and children to all WCPD officers to include policemen for
conclusive delivery of services for the victims of violence. 1.d. Purchase of the imagery
tool kit purposely for the children’s victim of sexual abuse to illicit information regarding
the incident.1.e. Issuance of service vehicle purposely for the Women and Children
Protection Desk.1.f. Provide computer sets for WCPD.1.g. Provide communication
equipment to be issued with the WCPD. 1.h. To improve the quality and consistency of
WCPD services, a constant monitoring scheme and or clientele feedback should be
implemented to understand the ways that service can be improved. 1.i. Develop and
sustain the collaborative effort of the multidisciplinary team to meet the specific protocol
designed to meet the needs of the victims of violence.1.j. To prevent new victims of
violence, there should be a persistent campaign through advocacy and the education of
the community in every barangay in coordination with the different member agencies. 2.
A follow-up study should be conducted to cover other areas particularly target
respondents on the level of satisfaction on the services provided for the victims of
violence which is the main purpose of the establishment of the Women and Children
Protection Desk.
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