Volume 2, Issue 2 A message from the cio BY PRAVEEN PANCHAL

FALL 2010

W elcome back! Over the summer

DoIT has been working to further
enhance technology at John Jay.
Our main focus has been to improve customer
service – particularly student services. This
newsletter contains a wealth of information
about services that will help make students’
lives stress-free.
Many other exciting topics are also covered
- most importantly, computer security.
Nowadays news about identity theft and
security breaches is hard to miss.
Compromised personal information can lead to
unimaginable consequences. Still, people often
do not take this matter seriously. We do at John
DoIT. News
Jay, but we need your help to provide the best
protection possible. Three years ago an
individual had to remember up to six separate
account usernames and passwords to access
John Jay’s computer systems. In coordination
with various campus departments, DoIT has
succeeded in making almost all of John Jay’s
systems accessible from a single account Inside,
we have provided many practical tips for you to
follow. Please do your part.
Please suggest topics of interest for future
issues. Your comments and suggestions are
very important to us. Please submit them at
doitnews@jjay.cuny.edu.
Thank you! 

STAFF PROFILE BY SHERRY TAYLOR GIBSON

A
fter graduating from Pace University
with a degree in political science,
How can we empower you?

Stephanie Jasmin began her career

at John Jay in 2009 as a Blackboard/Distance
Learning Support Technician. Though she
loves her job and helping students, she has
doitnews@jjay.cuny.edu

aspirations of going into politics to advocate for

underprivileged families. Low key and
professional at work, Stephanie is not so at
social events because she comes from “a very
big family of yellers where you have to yell to
be heard.”
Stephanie practices kickboxing and yoga,
and is training to run in a marathon. A Brooklyn
native, her roots are Haitian and she speaks
Creole fluently. A fan of Twitter, Stephanie
likes to read books about civil rights and
American history, Nikki Giovanni poems, and
the Political Poet blogs. She also keeps
abreast on holistic medicine and the latest on
STEPHANIE JASMIN — ITSS health and nutrition.

Inside this issue:

CREATING PASSWORDS
CYBER SECURITY
2
3
Did You Know?
STUDENT RESOURCE GUIDE 4 The Jay Stop student portal gives you access to your
STUDENT SERVICES 5 course schedule, transcript, graduation application,
FACULTY RESOURCE GUIDE 6 financial aid budget letter, certification of enrollment
letter, stops on your record, NJ Transit discount
COMPUTER LAB CTR HOURS 7
application, change of address, and much more! 
JAY STOP 8 Go To: http://jstop.jjay.cuny.edu
WIRELESS SYSTEM 9
COMMON SENSE GUIDE
FOR CREATING PASSWORDS
These days it is hard to find someone who does not have a
plethora of online accounts. It is common for members of
the John Jay community to manage multiple personal and
work related accounts. CUNY Portal, CUNYfirst, e-mail,
banking, social networking, shopping, travel, and credit card
web services are all accessed daily by many of us – with a
usernames and passwords. While these online services do
make life easier, they require security management. If pass-
words are not managed properly, unauthorized access and,
in extreme cases, the theft of your personal identity can re-
sult. Imagine the nightmare this would cause.
Passwords are important because they help protect your
personal information and identity. Remember that online
activity conducted under your username and password is
attributable to you. It is therefore important to use only well
thought out passwords to mitigate these risks. To avoid the
pain associated with the password management here are
some simple tips for creating and managing your pass-
words:
1. Choose a Complicated Password.
Don’t use most common words in the English language and
basic character arrangements, such as "87654321" and
"123abc". Aim for at least eight characters or more with
combination of letters (lower and upper case) and numbers.
Do not make your passwords so complicated or impersonal
that you may have to write them down, however.
2. Try to be Creative with Spellings.
Use punctuation marks and other symbols in place of letters.
Try substituting a "@" for an "a" or a "$" for a "S." Take a
normal word or name and alter it by inserting symbols, num-
bers and punctuation marks into it. For example, if you want
to use the word “moonlight” as your password, use a
"0" (zero) instead of an "o," and a "!" instead of an "i."
3. Make your Passwords Personal.
For easy recall, create your passwords with personal infor-
mation. To increase security, you can rearrange or recom-
bine your personal information. For example, if you want to
use your mom's birthday, you can reverse the digits and
letters in the password. Similarly, you can use a personal
Page 2
BY PRAVEEN PANCHAL
name as the basis for a number of online passwords. For ex-
ample, if your father's name is William, you could use
"MAILLIW1" for CUNY Portal account and "MAILLIW2" for
John Jay email account.
4. Use an Acronym of Favorite Quotes, Personal Names,
etc.
If you remember a favorite phrase or words, you can use them
to create a password. Take a phrase and turn it into an acro-
nym and add extra numbers or characters to the beginning or
end to change it for different accounts. For example, say you
remember "To be or not to be" then "TBONTB11" could be
your Facebook® password, "TBONTB12" could be your shop-
ping site password and so on.
5. Keep all your Passwords to Yourself.
Don't leave your password on a post-it note next to your com-
puter or lying around anywhere or give it to anybody over the
phone or through e-mail. Many hackers are able to get into
your account not through technological means but through
getting on the phone and impersonating an official. Be suspi-
cious if someone calls you and asks for your password or your
personal information over the phone or if your bank asks you to
send it over an e-mail. Most reputable institutions don't ask
people for passwords or personal information by e-mail any-
more.
6. Change your Passwords Regularly.
Don’t use the same username and password for all your online
accounts. Be sure to change your passwords when prompted
by the application or proactively every 3 months.
7. Set up Passwords for All the Devices You Own.
Remember to password-protect your cell phone, smart phone,
iPod, e-Reader, etc. Also, make sure to change the factory
default administrative password on your home wireless router
and other devices to something more “complicated”. Disable
“guest access” from your home wireless router as well.
REMEMBER YOU CAN MANAGE YOUR JOHN JAY
ACCOUNT AT SELF SERVICE PASSWORD MANAGEMENT
http://sspm.jjay.cuny.edu)
D O I T. N EW S
CYBER SECURITY BY JOSEPH LAUB

Awareness Is The Key

DoIT is charged with protecting the
campus community from cyber security
threats. From phishing scams after your
personal information to external network
attacks, DoIT, the University Information
Security group, and New York State
provide a host of services, policies and
procedures to keep your computing
experience as safe as possible. While
the impact of these technologies is
considerable, the most important
security tool is your own security
awareness. Identifying and managing
security risks often spells the difference
between avoiding a threat and becoming
a victim.
Many sites on the Internet provide
free resources to help you understand
how to stay out of harm’s way. The
CUNY Information security site is a great
place to start (https://security.cuny.edu)
and has references to numerous security
resources. Most notably it provides free
access to a security awareness class
available to all CUNY faculty, staff and
students. This class covers computer
security, social engineering, phishing
scams and much more. This site also has
the university security policies and
procedures that John Jay attests to twice a ▫Be prepared for the worst: backup
year. These documents cover how
information security is managed throughout ▫Use a strong password and change it
the university.
Here are a few tips to that will help you
stay safe and avoid cyber security pitfalls:
▫Install and update antivirus software:
Keep definition files current with auto
update (Available free at www.http://
cuny.edu eMall)
▫Install software patches: patches fix
security holes
▫Be suspicious: do not provide
sensitive information to unsolicited
requests
▫People with access to sensitive
information must take extra
precautions: encrypt your files
▫Be watchful in public: always logout of
computers
your files
periodically: use a combination of
numbers, special characters, and
letters (see page 2)
If you have any questions please
contact the DoIT helpdesk at
212.237.8200 or
helpdesk@jjay.cuny.edu 

Helpdesk matters BY LOU PERILLO

The DoIT Helpdesk is here to assist you whenever you have

questions or issues regarding access to the computing services
you are entitled to as a student, faculty or staff. We can help
troubleshoot your technology issues or point you in the right
direction if the question you have is for another area at the
college.

Some of the service issues we can assist you with are:

Email Accessing the Jay Stop
CUNY Portal Accessing the Library
Blackboard Wireless connectivity
Audio/Visual Services Mainframe Application
Site Licensing Classroom Technology
Services
FALL 2010 Semester Schedule
Visit our self-service website RightAnswers@JohnJay at Open 7 days a week
www.jjay.cuny.edu/rightanswers
* Monday-Friday 8:00am-10:00pm
RightAnswers is a Help Desk portal that provides information * Saturday & Sunday 8am-6:00pm
about technology for John Jay College. You can search for
solutions to issues, find helpful links, access policies and
* Email us: helpdesk@jjay.cuny.edu
procedures, and find support for commercial software applications, * Call us: 212-237-8212
such as Microsoft Office. We post important announcements,
useful Quick Links, FAQ’s, and provide you with a method for
Extended until midnight during midterms and finals.
saving your favorite links. COME VISIT US!

VOLUME 2, ISSUE 2 Page 3

 DOIT STUDENT 2010 TECHNOLOGY RESOURCE GUIDE

Department of Information Technology DoIT A guide to protecting your computer and identity
http://johnjay.jjay.cuny.edu/doit/ Instructional Technology Support Services - ITSS
http://www.jjay.cuny.edu/itss
Oversees The DoIT Helpdesk, email, Instructional Technology Student Computer Lab Center
Support Services, Student Labs and Cyber lounges, Network Sup- http://www.jjay.cuny.edu/computerlab
port, Audio/Visual Services, Classroom Technology Services, Departmental Computer Labs
Student Laptop Loaner Program, Administrative Computing and http://www.jjay.cuny.edu/itss/deptcomplabs
much more Blackboard Support Website
http://doitapps.jjay.cuny.edu/blackboard/
Administrative Technology Support Services - ATSS Tech Bites @ ITSS
http://www.jjay.cuny.edu/atss http://www.jjay.cuny.edu/techbites
Helpdesk Laptop Loaner Program http://www.jjay.cuny.edu/laptoploaner
Student Technology Fee
Visit us: http://www.jjay.cuny.edu/helpdesk http://www.jjay.cuny.edu/techfee
Call us: 212-237-8200 Rules & Policies
Email us: helpdesk@jjay.cuny.edu http://www.jjay.cuny.edu/rulesandpolicies
RightAnswers@JohnJay: Student Technology @John Jay Handbook
http://www.jjay.cuny.edu/rightanswers http://www.jjay.cuny.edu/Student_Guide_to_Technology.pdf
DoIT’s self service Knowledgebase for IT questions and answers

Self-Service Password & John Jay Username Account Man- Additional Resources
agement The Jay Stop
https://sspm.jjay.cuny.edu http://jstop.jjay.cuny.edu/
John Jay College Info Center Campus view course schedule, tran-
Your John Jay Username Account script, apply for graduation, enrollment letter, print financial aid
Allows access to Network services such as, Email, Computer breakdown letter, view registration stops, access the student clear-
Login, Wireless Access, Library Services, EZ Print Center, JStop inghouse site, NJ Transit benefits and much more
(the student info center), Student Kiosks, Self-Service Applica- ONESTOP
tions, etc Visit us: http://jstop.jjay.cuny.edu/onestop.php
Call us: 212-one-stop or 212-663-7867
*** IMPORTANT *** PASSWORDS EXPIRE EVERY 90 DAYS: Email us: onestop@jjay.cuny.edu
We highly recommend that you go to: https://sspm.jjay.cuny.edu
and register your John Jay Username Account. This will ensure CUNY Portal http://www.cuny.edu/
that if you forget your Username password you can recover it any- Blackboard, eSIMS, Financial Aid, Transcripts, Grades Online, CPE
time day or night avoiding a call to the college IT Helpdesk information, e-MALL, and much more
CUNY Alert http://www.cuny.edu/alert
Student E-mail http://www.jjay.cuny.edu/email Sign up to receive text or voice alerts of emergencies and weather
Email Web Access & Help related closings on your campus via cell, or home phone, and email
Current System Status Page Lloyd Sealy Library http://www.lib.jjay.cuny.edu/
http://www.jjay.cuny.edu/systemstatus Electronic Reserve
Status on John Jay and CUNY related Outages, Alerts, and System No-
tices for Email, CUNY Portal, Blackboard, eSIMS, and the Network http://eres.lib.jjay.cuny.edu/eres/default.aspx
John Jay Bookstore
Wireless Access Information http://www.jjay.cuny.edu/bookstore
http://www.jjay.cuny.edu/wireless Academic Calendar
How to connect your wireless device http://www.jjay.cuny.edu/academiccalendar
Schedule of Classes
Computer Security @ John Jay http://www.jjay.cuny.edu/classschedules
http://www.jjay.cuny.edu/computersecurity College Phone Directory
http://www.jjay.cuny.edu/phonedirectory 

Page 4 D O I T. N EW S
STUDENT SERVICES BY BILL PANGBURN

Upcoming Professional Development Opportunities New Student Services

Expansion of EZ Print stations to the Library and
Tech Bytes and Tech Shots Room 1307N Westport
Google Docs 9/29 3:10-3:35 PM Wireless printing to the EZ Print stations is now
What’s New in Office 2010 9/30 1-2 PM available
Introducing Word 2010 10/5 1-2 PM Book scanning in the Library: dedicated, special-
ized scanners for scanning bound materials
iTunes U @ John Jay 10/7 1-2 PM
New academic departmental computer labs: Art &
Introducing Excel 2010 10/12 1-2 PM
Music and Journalism
Introduction to Adobe Flash (Mac) 10/13 1-2 PM
Office Communicator Client System 10/14 3:10-3:30 PM
Twitter 101 10/19 10:30-11:00 AM
Introduction to Adobe 10/20 1-2 PM Coming Soon!!!
Dreamweaver (Mac) Student Technology Fee funds
Introducing Access 2010 10/21 1-2 PM
Computer Security 10/27 1-2 PM
Student Help Desk
The Student Technology Fee Committee has
Demonstrations and Hands-on Workshops Room 1304N allocated funding for the establishment of a stu-
Enhancing PowerPoint 2010 10/4 2:30 -3:30 PM
dent help desk for walk-in service for your cam-
Presentations
pus technology needs. Be it a problem with wire-
PGP Workshop 10/18 2-3 PM
less connectivity, password reset, or a Black-
Outlook 2010 10/21 3:30-4:30 PM
Access 2010: 10/25 12:30-2:30 PM board question, the Student Help Desk will be
Database Management Tables able to help you resolve your issue. Look for
future announcements for location and hours of
operation.

Instructional technology support services

Student Laptop Loan Center
Instructional Technology Support Services (ITSS)
administers the Laptop Loan Center to provide computers for short
term use to John Jay College students. It is conveniently located as
an annex to the ITSS Student Computer Lab Center (1404N).
The Student Laptop Loan Center provides laptops, both Mac and
Windows, to students for academic uses. The loan period is for five
hours. All enrolled students in good standing are eligible and
registration can be completed online.
ITSS introduced this program to provide an alternative
personalized computing experience via compute-anywhere mobile
computers (i.e. Laptops and Tablet PCs). With John Jay College
wireless network connectivity pre-configured and productivity
software such as MS Office, SPSS and others pre-installed,
students can be productive with these laptops immediately upon
receiving them according to the loan procedure. The laptop loan
procedure simply requires students to pre-register and agree to the
loan policies, then present their valid JJC student ID cards at the
Laptop Loan Center.
ITSS Student Computer Lab Center For registration and additional information, please click the link below:
https://doitapps.jjay.cuny.edu/misc/laptoploaner/studlogin.php
1404 North Hall

VOLUME 2, ISSUE 2 Page 5

 FACULTY AND STAFF 2010 TECH resource GUIDE
Department of Information Technology Homepage
http://www.jjay.cuny.edu/doit/
View DoIT Services such as, The DoIT Helpdesk, Email, Instruc-
tional Technology Support Services, Student Labs and Cyber
Lounges, Network Support, Audio/Visual Services, Classroom
Technology Services, Student Laptop Loaner Program, Administra-
tive and Instructional Computing and much more!
Administrative Technology Support Services - ATSS
http://www.jjay.cuny.edu/atss
Helpdesk
Visit us: http://www.jjay.cuny.edu/helpdesk
Call us: 212-237-8200
Email us: helpdesk@jjay.cuny.edu
RightAnswers@JohnJay: http://www.jjay.cuny.edu/
rightanswers
DoIT’s self service Knowledgebase for IT questions and answers
Self-Service Password & John Jay Username Account
Management
https://sspm.jjay.cuny.edu
Your John Jay Username Account
Allows access to Network services such as, Email, Computer Login,
Wireless Access, Library Services, EZ Print Center, JStop (the
student info center), Student Kiosks, Self-Service Applications, etc
*** IMPORTANT *** PASSWORDS EXPIRE EVERY 90 DAYS:
We highly recommend that you go to: https://sspm.jjay.cuny.edu
and register your John Jay Username Account. This will ensure that
if you forget your Username password you can recover it any-
time day or night avoiding a call to the college IT Helpdesk
Faculty & Staff E-mail http://www.jjay.cuny.edu/email
Email Web Access & Help
Current System Status Page
http://www.jjay.cuny.edu/systemstatus
This link provides status updates for John Jay and CUNY related
Outages, Alerts, and System Notices for Email, CUNY Portal,
Blackboard, eSIMS, and the Network
Wireless Access Information
http://www.jjay.cuny.edu/wireless
How to connect your wireless device
Computer Security @ John Jay
http://www.jjay.cuny.edu/computersecurity
A guide to protecting your computer and identity
ATSS Services Slide Show
http://www.jjay.cuny.edu/ATSS_Services
DoIT FAQ’s
http://www.jjay.cuny.edu/academics/1364.php
DoIT Contact Information
http://www.jjay.cuny.edu/academics/1366.php
Feedback
http://doitapps.jjay.cuny.edu/doit/feedback.asp
Computer Request Form
http://inside.jjay.cuny.edu/resource.aspx
Scroll down to SUPPLIES and click on Computer Request
Telephone Directory http://www.jjay.cuny.edu/phonedirectory
Inside John Jay http://inside.jjay.cuny.edu
Services and Information for Inside Home, Kiosk Slides, Resource
Center, John Jay News Room, Announcements, John Jay in the
News, Policies & Procedures Compendium, Faculty Notes, Em-
ployee Center,@ John Jay Newsletter and Events
Telephone System Information
http://www.jjay.cuny.edu/phonesystem
Instructional Technology Support Services - ITSS
http://www.jjay.cuny.edu/itss
Using Smart Classrooms
http://www.jjay.cuny.edu/academics/1571.php
Classroom Technology Services
http://www.jjay.cuny.edu/academics/1546.php
Smart Classroom FAQs
http://www.jjay.cuny.edu/academics/1572.php
Course Web Pages
http://web.jjay.cuny.edu/apply.html
CUNY Site License
http://www.jjay.cuny.edu/academics/1576.php
Professional Development
http://www.jjay.cuny.edu/academics/1544.php
Workshops and Training for Tech Bites, E-training, Workshops,
Demonstrations, Announced Walk-In Sessions and Consultations
Computer Lab Services
http://www.jjay.cuny.edu/academics/1545.php
Workshops
http://www.jjay.cuny.edu/academics/1553.php
Student Technology Fee
http://www.jjay.cuny.edu/academics/1549.php
Proposal Request Form
http://doitapps.jjay.cuny.edu/doit/techFeeProposal/default.php
Audiovisual Services (AVS)
http://www.jjay.cuny.edu/academics/1359.php
Policies and Procedures
http://www.jjay.cuny.edu/academics/1496.php
Multimedia Productions
http://www.jjay.cuny.edu/academics/1497.php
AVS Request Form
http://inside.jjay.cuny.edu/apps/avs/index.php
Additional Resources
CUNY Portal http://www.cuny.edu/
Blackboard, eSIMS, Financial Aid, Transcripts, Grades Online, CPE
information, e-MALL, and much more.

Page 6 D O I T. N EW S
 FACULTY AND STAFF 2010 TECH resource GUIDE
CUNY Alert http://www.cuny.edu/alert
Sign up to receive text or voice alerts of emergencies and weather related closings on your campus via cell, or home phone, and email

Lloyd Sealy Library http://www.lib.jjay.cuny.edu/

Electronic Reserve http://eres.lib.jjay.cuny.edu/eres/default.aspx
Blackboard Support Website http://doitapps.jjay.cuny.edu/blackboard/
DVD and Video loans http://www.lib.jjay.cuny.edu/info/video_collection.html
Attendance Enrollment verification http://attendance.jjay.cuny.edu
Add Grades Online http://webgrade.jjay.cuny.edu
John Jay Bookstore http://www.jjay.cuny.edu/bookstore
Academic Calendar http://www.jjay.cuny.edu/academiccalendar
Schedule of Classes http://www.jjay.cuny.edu/classschedules
College Phone Directory http://www.jjay.cuny.edu/phonedirectory 

STUDENT john jay username account

STUDENT COMPUTER LAB CENTER HOURS

Lab Hours
Monday Tuesday Wednesday Thursday Friday Saturday
7:30am-10:00pm 7:30am-10:00pm 7:30am-10:00pm 7:30am-10:00pm 7:30am-6:00pm 9:00am-6:00pm
The EZ Print Center is open during lab hours.

Go To http://www.jjay.cuny.edu/computerlabs/#Anchor--Techno-43630 for updated information.

VOLUME 2, ISSUE 2 Page 7

The jay stop BY JUAN BAEZ

Jay Stop was developed to enhance information access for our students and was built with students in
mind, based upon extensive research. Jay Stop went live on May 11th, 2009.
At Jay Stop, you will find information about:

Important Dates Your Course Schedule

Announcements / Promotions Your Transcript
Blogs Certification of Enrollment Letter
Campus Life Financial Aid Budget Letter
Free Student Services Application for Graduation
Student Activities NJ Transit Discount Application
Financial Aid Account Stops

You will also find Today @ The Jay which features the current day’s events, a video/photo slide show of
student activities, an advertisement slide show, and Today’s Top 10 Links, links that have been selected
most often by your fellow students.
You can access Jay Stop at: http://jstop.jjay.cuny.edu

DOIT FACTS BY PRAVEEN PANCHAL

Worth Noting...
Over the past five years the Department of Information Technology has solicited funds for infrastructure upgrades from various outside
sources such as Office of the Manhattan Borough President and New York City Council. We received following notable capital improvement
funds during this period for a total in excess of $3 million:

Core Components of the Network Infrastructure upgrade ($350,000),

Voice over Internet Protocol (VoIP) and Telephony upgrade ($600,000),
Network Service Access Enhancement project ($781,000),
Business Continuity and Disaster Recovery initiative ($405,000),
Student Services and Distance Learning Enhancements ($600,000),
Green Equipment IT Systems ($300,000)..

Page 8 D O I T. N EW S
 CUNY e-MALL
Visit the CUNY Portal e-MALL for free and discounted software for your home computer
Did you know CUNY offers free anti-virus software and up to 75% discounts on Microsoft software products?
► As a CUNY employee or student you can download a free copy of Symantec Anti-Virus / Microsoft Office software-
from the CUNY Portal.
►Go to www.cuny.edu, login to your CUNY Portal account and visit the e-MALL where you can find deals on:
Software, Computers, Office Supplies, Communications, Entertainment, Clothing, Health and Fitness and Financial
Services.
If you need assistance contact the Helpdesk at X8200.

WIRELESS SYSTEM

VOLUME 2, ISSUE 2 Page 9

 THE DEPARTMENT OF
INFORMATION TECHNOLOGY
POLICIES AND PROCEDURES
http://security.cuny.edu/

Praveen Panchal, AntiVirus Software Policy

Chief Information Officer Approved by the City University of New York IT Steering Committee on December 18, 2003
The internal computers systems, networks and data repositories of The City University of New York are critical
resources of the University and its Colleges and must be protected against unauthorized access, malicious ac-
DOIT.NEWS cess, and disruption of service. Active measures are necessary to lessen the opportunity for such incidents.
In order to reduce the opportunity for introduction of viruses, worms and Trojan Horses, all student, faculty,
Editor and staff desktops, workstations, laptops/notebooks and servers running Windows, Macintosh or UNIX operating
systems, and which are either physically or remotely connected to the City University network will have a passive
Bill Pangburn antivirus detection and removal application installed and active on those desktops, workstations, laptops /
Photography notebooks and server. Users are responsible for ensuring that antivirus files are kept up to date.
Each College and Central organizations Information Security Officers (ISO) are responsible for monitoring
Yvette Fibleuil compliance by their respective users with this policy and associated standards by: (1) directing administrators of
Sherry Taylor Gibson Windows©, Macintosh© and UNIX machines in their respective organizations that are provided by the University/
Layout Designer College and connected to the University/College network to install approved anti-virus software; (2) directing
reviews of, and action on, reports on compliance with this policy that are generated by CUNY IT Steering Com-
Sherry Taylor Gibson mittee’s Security & Disaster Recovery sub-committee. Individual users are responsible for compliance with this
Production Team policy and its associated standards for personal machines connected to the University/College network and (3)
Patrick Alvarez implement a central anti-virus server system at the head end to check all emails for viruses and clean them if
infected. 
Juan Baez
Paul Brenner
Frank Giummo
Oneil Hinds Walk-in assistance
Raymond Jiggetts
Joseph Laub
Lou Perillo 225T:Using a Touch Panel 10/7/2010 10:30—11:50 AM
Douglas Toppin in the Classroom and Lecture Hall
225T:Using a Touch Panel 10/7/2010 12:30— 1:00 PM
555 West 57th Street - Suite 609 in the Classroom and Lecture Hall
New York, NY 10019 225T:Using a Touch Panel 10/14/2010 12:30— 1:00 PM
Email: doitnews@jjay.cuny.edu in the Classroom and Lecture Hall

NOTEWORTHY Tips BY DOUG TOPPIN

IT’S HERE! SSPM

Self-Service Password Management 1. Backup, backup, backup, did I
Is now available for all faculty and staff. say BACKUP? Backup any data
Register and you can reset or change your
password. For more information, you cannot afford to lose to at least
Go To: http://sspm.jjay.cuny.edu two separate physical drives ,(Flash
Drive, External HDD or CD/DVD
INSIDE JOHN JAY discs)
This is your gateway to news, information
and services available to you as a member of 2. Did you know that you can use
the John Jay Community. For more informa- Google as a calculator? Just type
tion, Go To: the equation, like 150+25*4/2=, and
http://inside.jjay.cuny.edu/ then hit the Enter key.
3. Did you know that your
OPEN YOUR OWN WORK ORDERS computer keyboard and mouse can
Find it on Inside John Jay
be one of the most germ-infected
items in your home/office? Clean
them regularly.

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