GRC Admin user inactive <reset>

Venkata Satyanarayana Kotapati 17 posts since Feb 17, 2014

GRC Admin user inactive <reset> May 22, 2017 10:23 AM
Hi,

Due to some reason we lost our GRC admin password and while searching in metalink there i found one
script , through that we can reset the password, but i am getting below error when i am trying to run the script,
even jdbc6.jar file placed in $MW_HOME/wlserver/server/lib

can you please help me here.

=======================================================================================
-bash-4.1$ ./GRC_reset_password.sh /akmgrc/grcapp/MiddleWare/wlserver/server/lib

================================================
Oracle Fusion GRC 8.6.3.x Reset Password Utility
================================================

Regards,
satya.

Executing java -classpath ./*:/akmgrc/grcapp/MiddleWare/wlserver/server/lib/*

oracle.apps.grc.utility.admin.PasswordManager
===========================================================================================

Error: Could not find or load main class oracle.apps.grc.utility.admin.PasswordManager

Naveen-G-Oracle 310 posts since Nov 23, 2011

Re: GRC Admin user inactive <reset> May 22, 2017 11:17 AM

1
GRC Admin user inactive <reset>

Hi Satya,

Greetings!

1. What is the grc version ?

2. Looks like password utility is missing

Please check if the " PasswordManager " utility to reset the password.

eg : <tomcat>/webapps/grc/WEB-INF/oracle/apps/grc

Please log an SR with Support to get them reviewed or for a workaround.

Thanks,
Naveen

Venkata Satyanarayana Kotapati 17 posts since Feb 17, 2014

Re: GRC Admin user inactive <reset> May 22, 2017 11:40 AM
in response to Naveen-G-Oracle
Thanks Pavan for the reply,

GRC version is GRC-all-8.6.5.5039

SQL> select CURRENT_BUILD_VERSION from GRCUSER.GRC_SYS_VERSION;

CURRENT_BUILD_VERSION
--------------------------------------------------
GRC-all-8.6.5.5039

Regards,
satya.

Venkata Satyanarayana Kotapati 17 posts since Feb 17, 2014

Re: GRC Admin user inactive <reset> May 22, 2017 11:41 AM
in response to Venkata Satyanarayana Kotapati
addint to it.

SQL> select CURRENT_PATCH_NUMBER from GRCUSER.GRC_SYS_VERSION;

2
GRC Admin user inactive <reset>

CURRENT_PATCH_NUMBER
--------------------
4020

Venkata Satyanarayana Kotapati 17 posts since Feb 17, 2014

Re: GRC Admin user inactive <reset> May 22, 2017 2:33 PM
Thanks naveen ,Raised SR and oracle given workaround.. i am all set now.

take the backup of below table and reset it from backend.

update GRCUSER.grc_sec_user set

password='admin',change_password=1,status=40,failed_login_attempts=0 where id=1;

Regards,
Satya.

Naveen-G-Oracle 310 posts since Nov 23, 2011

Re: GRC Admin user inactive <reset> May 23, 2017 4:13 AM
in response to Venkata Satyanarayana Kotapati
Satya - Your welcome!

Also, to review the issue with utility " PasswordManager " file may be missing form the application

Just copy from the older version to a directory : <tomcat>/webapps/grc/WEB-INF/oracle/apps/grc/utility/admin/

and use the script to reset.

Cheers!

Naveen-G-Oracle 310 posts since Nov 23, 2011

Re: GRC Admin user inactive <reset> Jun 5, 2017 4:14 AM
in response to Venkata Satyanarayana Kotapati
Venkat - Could you please close the thread.

Thanks,
Naveen