DEPED OFFICE365 ACTIVATION PROCESS

There are 4 stages to the Activation:

• Replace the existing Product Key with the DepEd Product Key
• Generate and email the Installation ID to Microsoft
• Receive the Confirmation Code from Microsoft
• Install the Confirmation Code

I. Turn on the PC.

II. Activate Office

1. Open the Office Application

2. Microsoft Office Activation Wizard will run automatically.
3. Enter the 25 digit product key from DepEd in the window. Uncheck the checkbox below then press
continue.

4. In the Activation Wizard, select I want to activate the software by telephone, and then select Next. If nothing
happens, use the Enter key on your keyboard.
5. In the Activation Wizard, select Philippines as your country/region.
6. The Installation ID will be shown.

NOTE: Please be careful in copying and pasting the commands, the installation IDs, and the confirmation IDs. Any
missed/wrong input will resort in an error.
 3. In Step 1 select PHILIPPINES as the country/region you are calling from.

III. Restart the PC.

IV. Input all installation IDs in an excel spreadsheet.

1. Click the Windows Logo on the bottom left corner

2. Type in Excel in the search bar
3. Click the Excel Desktop App
4. Input the Installation ID in the spreadsheet using this format.
1 2 3 4 5 6 7 8 9
PC1 6699602 673033 3870835 8400803 9427046 2614991 3830451 2563992 8731360
PC2
PC3
PC4
PC5
PC6
PC7
PC8
PC9
PC10

V. Final Step.
1. Please see the schedule below.
Day Time Assigned
Name Email Schedule
Covered
Monday - Monday - 10:00am-7:00pm
Primary Ryan Marquez dela Cruz Ryan.delaCruz1@Sutherlandglobal.com
Friday Friday (Manila Time)
 DEPED OFFICE365 ACTIVATION PROCESS
Monday - Monday - 10:00am-7:00pm
Denmark Mercad Rabe Denmark.Rabe@sutherlandglobal.com
Backup Friday Friday (Manila Time)
Monday - Monday - 10:00am-7:00pm
Backup Christian Laxamana Dizon Christian.Dizon@Sutherlandglobal.com
Friday Friday (Manila Time)

1. Denmark Mercad Rabe <Denmark.Rabe@sutherlandglobal.com>

2. Christian Laxamana Dizon <Christian.Dizon@sutherlandglobal.com>
2. Open your email and send an email to the point of contact scheduled for the day using this format. You may copy and
paste the below which is the same as indicated in the print screen below:

Subject: DepEd Batch 38 OFFICE 365 Activation

Hi Support Team!

We are emailing to ask for your assistance in the activation of the Windows 10 computers. Here are the details

Coordinator’s Name: Your Name

Email Address: Your email address
Contact Purpose: OFFICE 365 ACTIVATION

Thank you,

3. Wait for the response email from the customer service support team with a service request (SR) number within 10
minutes.

4. Reply to the email with the service request (SR) number with the following details. Please copy the ff: persons in sending
this email: carmelita.delapena@amti.com.ph and v-jadeca@microsoft.com.
- School Name
- Excel Spreadsheet with Installation IDs
- DepEd Consent Letter (You can copy paste the image below as an attachment)

NOTE: Please be careful in copying and pasting the commands, the installation IDs, and the confirmation IDs. Any
missed/wrong input will resort in an error.
5. Wait for the response email from the customer service support team with an Excel spreadsheet containing the
confirmation codes.

6. You may call the POC Support team direct phone number and ask for Ryan dela Cruz for follow ups. Sutherland Shift
Phone: (+63)917 318 2068

7. Once you receive the excel spreadsheet with confirmation codes from the customer service support team, you need
to Turn on the PC.

8. The Activation Wizard will appear Automatically, enter the Confirmation codes received:
 DEPED OFFICE365 ACTIVATION PROCESS

9.

10. Once you enter the Confirmation ID, enter NEXT and process will be completed.

11. . You may call the AMTI Help Desk and the Microsoft Activation Support team for further assistance.

1. AMTI Help Desk: (+632) 718 – 7388

2. Microsoft Activation Support: (+632) 859 – 0505

NOTE: Please be careful in copying and pasting the commands, the installation IDs, and the confirmation IDs. Any
missed/wrong input will resort in an error.