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TERMS & CONDITIONS

amenity GmbH, July 2016

Travelers Wifi is provided by amenity GmbH.


These Terms and Conditions form an integral part of this Rental 7. DELAYED RETURN
Agreement between the Lessee and amenity GmbH in Aarau, Switzerland If the device and its accessories is returned more than 1 day late, a further
as Lessor. The Lessee confirms that she/he has read and unconditionally rental day will be charged for every daily period or part thereof. 
accepts the General Terms and Conditions.
  8. EXTENSION OF THE RENTAL PERIOD
1. DESCRIPITION OF SERVICES An extension of the rental relationship is possible only with the written
Travelers Wifi rents 4G/LTE mobile hotspots for the use within Switzerland consent of the Lessor, prior to termination of the ongoing rental
only. The included data while the rental duration is unlimited. Travelers relationship. An additional deposit to cover the costs of the extended
Wifi reserves the right to interrupt the internet connection in case of rental period must be paid. The Lessor is entitled to refuse an extension,
malpractice. The mobile hotspot can be used by one to ten mobile without providing reasons therefor. Insofar as the Lessor has agreed to an
devices at the same time. extension of the rental period, all the provisions of the original Rental
  Agreement shall continue to apply unchanged, unless something different
2.1 BOOKING PROCESS AT ZURICH TOURISM SERVICE CENTER has been agreed in writing.
The following are the main steps to make a booking at the Zurich Tourism
Service Center: 9. INDENTIFICATION OF LESSEE
The Swiss telecommunication law requests a copy of the Lessee’s
(1) First Step: Selection of the service. The Lessee tells the agent his / her passport or ID. The Lessee shows the Zurich Tourism Service agent his /
rental criteria including rental dates, amount of devices and optionals her passport or ID, so the Zurich Tourism agent can make a photocopy of
the document. The lessees private data is treated highly confidential.
(2) Second Step : The Lessee tells the agent his / her Billing address
including First name, Last name, address and email address. 10. RENTAL PRICE
The rental period is calculated per rental day. First day of rental duration is
(3) Third Step : The credit card details will be entered the day of pickup; final day the day of return. All prices are including 8%
VAT. The rental price is set out in the Rental Agreement and comprises the
(4) Fourth Step : The Lessee gets informed about the penalty fee of CHF use of the device as listed in the Rental Agreement for the duration agreed
250.00 in case of not returning the device and it’s accessories. The as well as any additional fees that have been agreed for optional
Lessee gets informed about the needed photocopy of his / her ID or equipment.
passport.
11. METHOD OF PAYMENT
(5) Fifth Step : The payment will be executed and the booking will be Payment can be made using the following Credit card(s):
confirmed. "Mastercard" and "Visa“

2.2 CONFIRMATION OF BOOKING 12. MODIFICATION/CANCELLATION POLICY


At the end of the booking process the Lessee will get handed out a For any change, modification and cancellation requests of the booking,
receipt of the booking including a copy of the terms & conditions, also a the Lessee has to contact Travelers Wifi:
confirmation containing the details of the reservation and the terms & info@travelerswifi.com
conditions will be sent by email. +41 62 55 88 44 2

3. RESERVATION DETAILS 13. CHARGES FOR LOSS AND DAMAGE


Booking Date: The Lessee is solely responsible for all loss or damage to the equipment
– We can accept immediate bookings, for same-day-pickup only. during the rental period. In case of a loss or damage, the following
Minimum Rental Duration: amounts will be charged:
– The minimum rental period is 2 days.
Maximum Rental Duration : Complete loss or damage of the Travelers Wifi box containing the device
– The maximum rental period is 50 days. and it’s accessories: CHF 250.00
Travelers Wifi device: CHF 150.00
4. ACCEPTANCE OF MOBILE HOTSPOT Sim-Card: CHF 50.00
The Lessee shall accept the device, charged and ready to use and a fully Battery: CHF 25.00
functional wall charger and USB-cable. Complaints on the part of the Wall Charger: CHF 15.00
Lessee with regard to the device and/or the accessories must be reported USB-Cable: CHF 15.00
to the Lessor immediately upon acceptance. Wood insert: CHF 20.00
 
5. LESSEE ENGAGEMENTS 14. PRIVACY
In using the Equipment or Services provided by Travelers Wifi, the Lessee All data provided by the Lessee during the rental and usage of the
must not engage in any action: Travelers Wifi equipment will be protected corresponding to the Swiss
– that is abusive, illegal or fraudulent; Federal Data Protection Act (DPA).
– that causes the Network to be impaired or damaged; All customer provided data saved by Travelers Wifi, will be explicitly used
– that modify the purpose of the mobile hotspot for purposes of contractual fulfilment and to inform the customer about
products related to their contractual agreement. In this regard the
The Lessee shall: customer agrees explicitly, that they approve and agree to the mailing of
Reasonably protect the Equipment against the risk of destruction, such information, also for marketing purposes and in electronic form, e.g.
damage, and/or loss through, theft, etc.; via email. A revocation of consent may be served at any time, but must be
maintain the Equipment in an orderly and functional state. Not remove any made in writing to Travelers Wifi, stating the affected email addresses.
item from it (change or remove the SIM Card).
  15. LEGAL MENTIONS
6. RETURN OF THE MOBILE HOTSPOT Travelers Wifi is provided by amenity GmbH
The device as well as all the accessories and optionals listed in the Rental Registered office:
Agreement must be forwarded in good working order to the Swiss Post at
the time indicated in the Rental Agreement. The Lessee shall be liable for Amenity GmbH
all damages in the event of late return and is also liable for accidental Aarepark 5a
damage. 5000 Aarau, Switzerland
The device and its accessories can be returned by dropping the prepaid Phone number: +41 (0)62 55 88 44 2 
box, containing all accessories and optionals, into any Swiss post mailbox E-Mail: info@travelerswifi.com 
or at Zurich Tourism Service Center, during the standard opening hours UID: CH-400.4.441.186-2
and to an employee or agent of the Zurich Tourism Service Office. Swiss VAT number: CHE-247.520.822