Beruflich Dokumente
Kultur Dokumente
Education:
Miami Senior High School 2010-2014
Miami, FL
Graduated: May 27, 2014
Call Center Reservation Specialist (English – Spanish) at Travel Smart / Blue Diamond Resorts.
December 10 - present
My primary function is to make reservations for the Blue Diamond Resorts on the Caribbean filtering the best
options for the different types of contracts offered to the Travel Smart Members while giving the best customer
service in English and Spanish.
Graphic and Web designer/ Data entry/ Computer Tech/ Assistant/ Audio and Video tech
at One Family, non-profit. August 2016 – Present
As seen above I have many functions on this place, Primarily I work with clients on big graphic and video projects, I
create data bases that make data entry an easier job, I make sure to keep the place working on Social Media, AdWords,
Business applications, Pay Pal Setups in Websites and keep running all the technology they use at the place such as
computers both Windows and Apple, Audio Consoles, Embroidery machines, etc.
My primary function was to offer the best experience to customers through different kinds of offers, coffee designs and
Methods focusing on giving the most fun and teaching experience to the customers, I will make sure inventory was up to
date and will make cash ins and outs when closing or opening the cash registers.
Here I would open or close the restaurant, making sure that everything was good for any of both shifts and also will make
sure, the money was well counted and placed on the restaurant’s safe.
I was a volunteer Guitar player / Teacher and also did community hours here with the non-profit office.
Core Qualifications:
• Have experience handling money and working under pressure with costumers.
• Have experience handling misled customers offering their best option for their current situation while making
them feel as VIP members and making sure “no” is an answer to anything.
Reference(s):