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Flip-Q Dual Screen

Contents

Introduction.................................................................................................................................2
Updating......................................................................................................................................3
Windows XP Quick Start.............................................................................................................4
Windows Vista Quick Start..........................................................................................................7
Mac OSX Quick Start................................................................................................................10
FAQ...........................................................................................................................................13
Troubleshooting.........................................................................................................................15
General Tips...............................................................................................................................16

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Introduction

Flip-Q is a premier teleprompter program for the most demanding professional applications. It's
dual screen scrolling engine reverses the secondary output of a PC laptop while leaving the
operator's display non-reversed. This allows less expensive non-reversing VGA displays to be used
without sacrificing functionality.

Key Features

• Dual Screen Scrolling Engine


• Full integrated RTF text editor
• Directly import Word, RTF and TXT files
• Use any color/size font
• Unicode support for all international fonts
• Choose any background color
• User selectable cue points
• Run lists allow instant script changes
• Cut/copy/paste/select all editing
• Selectable Cue Marker
• Undo function
• Find and replace feature
• Variable line spacing
• Foot Pedal support

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Updating
Please ensure you are running the latest version of the Flip-Q software.

Flip-Q USB

1) Run the Flip-Q USB software on a computer that is running


Windows XP SP2 or 2000 SP2
2) Select Help - Upgrade
3) Click "Acquire"
4) Select "Yes" to the "New Version Available, Continue?" prompt

Flip-Q will then update itself from the internet to the latest version available.

Flip-Q Installed

1) Unistall the older version of Flip-Q


2) Download the latest demo from www.prompterpeople.com.
3) Install the new demo.
If you have already authorized your older version the new installation should automatically be
authorized.

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Windows XP Quick Start

Before starting the Flip-Q software it is important that you set your computers screen resolution and
display settings correctly. These settings vary depending depending on the Teleprompter in use;
11” Prompters
Prompter People 11” monitors are “Self Reversing” meaning that Flip-Q does not need to be set up
for “Dual Screen Mode” simply enable the secondary VGA output by following the instructions
below.
There is a function key that enables video out of the VGA port. This key will have a monitor icon
on it. The key varies from make to make but can be F8 or F4. Press this key while you press the
“Fn” key located at the lower left of your keyboard. These are the same keys you would use to
enable a projector. You may have to do this a couple of times to cycle from the laptop screen to the
external screen to both screens active and showing the same image. You can also enable this port by
clicking with the right mouse button anywhere on the “Desktop” and selecting “Properties”. Then
select the “Settings” tab if your computer shows a graphic of a 2nd monitor, click on it to enable it.
Every computer is different, and these are just general instructions. Please check the manual for
your laptop and/or contact the manufacturer. You may want to try setting the display to 800x600 16
bit.
Start the Flip-Q software by double navigating to the USB drive from “My Computer” and then
double clicking the “Run” icon with the left mouse button.

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15/17” Prompters

Prompter People 15” and 17” utilise the “Mirroring” feature of the Flip-Q software to “Reverse” the
image. Please follow the instructions below to set up your computer for “Dual Screen Mode”;
Click with the right mouse button anywhere on the “Desktop” and select “Properties”. Then select
the “Settings” tab and configure both screen as below ensuring that both screens are set to 800 x
600 at 16 bit and the second display has the “Extend my Windows desktop onto this monitor.” box
checked.

Click “Apply” and you should see your desktop background appear on the prompter, at this stage it
is expected that the image is the wrong way around.

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Start the Flip-Q software by double navigating to the USB drive from “My Computer” and then
clicking the “Run” icon with the left mouse button

Select the “Secondary Display Settings” and the “Mirrored” options at the bottom right hand side of
the software as shown below;

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Windows Vista Quick Start

Before starting the Flip-Q software it is important that you set your computers screen resolution and
display settings correctly. These settings vary depending depending on the Teleprompter in use;
11” Prompters
Prompter People 11” monitors are “Self Reversing” meaning that Flip-Q does not need to be set up
for “Dual Screen Mode” simply enable the secondary VGA output by following the instructions
below.
There is a function key that enables video out of the VGA port. This key will have a monitor icon
on it. The key varies from make to make but can be F8 or F4. Press this key while you press the
“Fn” key located at the lower left of your keyboard. These are the same keys you would use to
enable a projector. You may have to do this a couple of times to cycle from the laptop screen to the
external screen to both screens active and showing the same image. You can also enable this port by
clicking with the right mouse button anywhere on the “Desktop” and selecting “Personalise”. Then
click “Display Settings” if your computer shows a graphic of a 2nd monitor, click on it to enable it.
Every computer is different, and these are just general instructions. Please check the manual for
your laptop and/or contact the manufacturer.
Start the Flip-Q software by double navigating to the USB drive from “My Computer” and then
double clicking the “Run” icon with the left mouse button.
Note: The first time you run Flip-Q you will need to click on “Run” with the right mouse button
and select “Run as administrator”

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15/17” Prompters

Prompter People 15” and 17” utilise the “Mirroring” feature of the Flip-Q software to “Reverse” the
image. Please follow the instructions below to set up your computer for “Dual Screen Mode”;
Click with the right mouse button anywhere on the “Desktop” and select “Personalise”. Then click
“Display Settings” and configure both screen as below ensuring that both screens are set to 800 x
600 at 16 bit and the second display has the “Extend my Windows desktop onto this monitor.” box
checked.

Click “Apply” and you should see your desktop background appear on the prompter, at this stage it
is expected that the image is the wrong way around.

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Start the Flip-Q software by double navigating to the USB drive from “My Computer” and then
clicking the “Run” icon with the left mouse button
Note: The first time you run Flip-Q you will need to click on “Run” with the right mouse button
and select “Run as administrator”

Select the “Secondary Display Settings” and the “Mirrored” options at the bottom right hand side of
the software as shown below;

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Mac OSX Quick Start

Before starting the Flip-Q software it is important that you set your computers screen resolution and
display settings correctly. These settings vary depending depending on the Teleprompter in use;
11” Prompters
Prompter People 11” monitors are “Self Reversing” meaning that Flip-Q does not need to be set up
for “Dual Screen Mode” simply enable the secondary VGA output by following the instructions
below.
There is a function key that enables video out of the VGA port. This key will have a monitor icon
on it. The key varies from model to model but is usually F7. Press this key while you press the “Fn”
key located at the lower left of your keyboard. These are the same keys you would use to enable a
projector. You may have to do this a couple of times to cycle from the laptop screen to the external
screen to both screens active and showing the same image. You may want to try setting the display
to 800x600 and “Thousands Of Colours”.

Start the Flip-Q software by double navigating to the drive labelled “Flip-Q” located on your
desktop and then double clicking the “FlipQMacUSB” icon.

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15/17” Prompters

Prompter People 15” and 17” utilise the “Mirroring” feature of the Flip-Q software to “Reverse” the
image. Please follow the instructions below to set up your computer for “Dual Screen Mode”;

Go to “System Preferences” the “Displays” and click “Detect Displays” Set both displays to 800 x
600 and “Thousands Of Colours”

Now close the “Displays” screen, at this stage it is expected that the image is displayed the wrong
way around on the prompter.

Start the Flip-Q software by double navigating to the drive labelled “Flip-Q” located on your
desktop and then double clicking the “FlipQMacUSB” icon.

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Select the “Secondary Display Settings” and the “Mirrored” options at the bottom left hand side of
the software as shown below;

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FAQ

Q: Can I stop prompting edit the script and continue from the same place?
A: Yes simply select the “Run From Selected Cursor” option

Q: Can I edit a script while prompting?


A: No unfortunately Flip-Q does not support this

Q: Can I start prompting without clicking the “Run” button?


A: Yes F8 will start the prompting

Q: How do I create new document, Load an existing document or save a document?


A: You can use the Menu Bar, click File, and click New/Open/Save, Or you can use the
New/Open/Save buttons on Toolbar

Q: How do I edit texts (Fonts, Size, Color, etc) or change the back color?
A: You can use the Font and Back Color buttons on Toolbar, Or you can use the Context Menu
(Right Click mouse)

Q: How do I create Shortcuts?


A: You can create shortcuts by placing the cursor at the desired position on the editor and click Add
button on the Shortcut List, or right click on editor and select Create Shortcut

Q: How do I jump to specific part at the document during editing?


A: You can jump to a specific part by clicking a shortcut on the Shortcut list.

Q: How do I add files to Run List?


A: You can add files to Run List by clicking Add button on the Run list and select the desired file.
You can open the file by double clicking the file on the list.

Q: How do I display the scrolling text on the secondary display?


A: Make sure the Second Display Output Settings checkbox is checked (Please note that it will be
disabled if you don't have secondary monitor installed or the hardware settings not properly
configured)

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Q: How do I select Mirrored Display for scrolling?
A: Select the option Mirror Scroll for the Primary Display or Second Display.

Q: How do I Run the text for scrolling?


A: Press the Go button on Toolbar

Q: How do I scroll from a selected cursor?


A: Make sure the Run From Selected Cursor checkbox is selected, and place the cursor at the
desired location and click Run button

Q: What is Sensitivity Slider for?


A: Sensitivity Slider is for adjusting how sensitive speed changes when you change the speed by
scrolling mouse wheel or pressing up and down keypad during scrolling. The higher the value, the
more sensitive the change is.

Q: How do I Navigate when Scrolling?


A:
Key Down - Increase speed downwards, or when scrolling upwards, it will decrease speed to a halt
and scroll downwards.
Key Up - Increase speed upwards, or when scrolling downwards, it will decrease speed to a halt and
scroll upwards.
MouseWheel - scroll up to achieve Key Up effects or scroll down to achieve Key Down effects.
Left Click - Toggle Start/Stop Scroll, or Cycle to previous shortcut
Right Click - Cycle to next shortcut Key Left - Cycle to previous shortcut
Key Right - Cycle to next shortcut
Spacebar - Toggle Start/Stop Scroll
Esc Key - Back to Main Window
Key A-Z and 0-9 - Go to shortcuts (if defined)

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Troubleshooting

Error Messages

“User ID not found” - If you are just installing and you receive this make sure you are cutting and
pasting or copying exactly the ID and number we sent you including the hyphens. If you still get
this
message contact our customer support.

“Your license is already activated, deactivate first” - means the license has already been
activated online, and cannot be activated a second time. Flip-Q must be de-activated from the
original computer it was installed on before it can be activated anywhere else. Un-installing the
software will not de-activate the original license.

“Automation error” - is typically caused by incorrect configuration of the monitors in Display


Settings. Please refer to the appropriate “Screen/Monitor” set up guide to ensure all settings are
correct.

“Manifest file is missing” - This error is usually likely specific to the machine in use. And is
caused by it having had a “tweaker” program used. However please try the following to copy the
manifest file over from the USB stick again;
-Click Start and then Run
-Type %temp% then click OK
-Delete the Flip-Q USB folder
-Run Flip-Q USB
If the problem remains please try another machine.

“Runtime Error-missing splitter.ocx” - means this component has probably been deleted from
Windows, perhaps when an uninstall has taken place. You could replace this file from another
Windows machine. The file is in the system32 folder in the Windows folder.

“RichtextBox is missing or outdated” - message. Similar to the above error.


“Run time error 70” or other errors are commonly caused by running the wrong operating
system. Computers must have Windows 2000 or XP, Service Pack 2.

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“Error Code 6 – overflow” - indicates your text file is too large. Break it down into smaller files.
Flip-Q flash drive errors can be caused by the user not having “permissions” on their “user
account”. Flip-Q on a flash drive installs and runs the software in the “Temp” folder. If this action is
blocked by not having permission, or by virus software like Norton, the software will not install.

“Error 429 ActiveX Component can`t create object” - Word document formats are the property
of Microsoft and you must have a licensed copy of Word on the teleprompting computer to be able
to open a .doc file.

General Tips

Monitor Set-Up
Do not have Flip-Q open when you are changing the display settings, re-open it after the
settings are applied.

If Flip-Q will not let you check the “Secondary display settings” box it means
the monitors are not set up correctly or the hardware will not support the settings you have chosen
in Display Settings in Windows.

Do not set your monitors higher than 1024x768 resolution.

With older laptops you might be able to see your desktop on the Prompter monitor, but not be
able to “extend the desktop” because the hardware in the laptop may not support it. This is called
“cloning”. If you can only use clone mode you can run the software in single screen mode and
check “small window output settings” in Flip-Q and check “mirrored” in Primary Display settings.
Then when you go into Prompt mode (F8) you will be able to follow the script in a small box on
your laptop and the teleprompter will get the reversed text it needs.

Microsoft Word

You cannot have a document open in a text program like Word and try to open it at the same time
in Flip-Q. Close the document in Word. Sometimes Word will not immediately release the file even
if you close Word, you may need to check in the Task Manager to see if Word is still running.

If you are getting an error trying to open a Word Document, make sure you have Word loaded on

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the computer. Word document formats are the property of Microsoft and you must have a licensed
copy of Word on the teleprompting computer to be able to open a .doc file.

A run time error can also be caused if the .doc has macros, tables or other non-text items
embedded. Try saving the file as .rft or .txt to strip out extraneous information.

Word doubling can be caused by macros or other non-text formatting being imported with Word
docs. Import the file, immediately save in the Flip-Q format, .fqd . Then re-import the script. Or you
can just save the file as .rtf or .txt in Word and import it into FlipQ.

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