Release Notes

CCNA Exploration: LAN Switching and Wireless v4.0.3.0

Purpose
Release 4.0.3.0 of LAN Switching and Wireless is the third maintenance release of the third course
in the CCNA Exploration curriculum. These notes provide detailed information about this release,
including curriculum content, known issues, and support information.

Release Content
Component Description
E-Learning Content 7 chapters

Labs 21 hands-on labs involving networking equipment

Packet Tracer Version 5.0 or 5.1 is required and enables students to complete the 33
embedded activities in simulated networks. Versions 5.0 and 5.1are
compatible with all CCNA Exploration courses

Chapter Quizzes 7 chapter quizzes

Chapter Exams 7 chapter exams

Final Exam 1 final exam covering chapters 1-7

Skills-based assessment 1 skills-based assessment to verify the understanding of course

concepts

Accessible Format Course is viewable in accessible format

Known Issues and Caveats

Item Description
Graphic Resolution This curriculum was designed for viewing with a screen resolution of 1024 X 768
or less. If viewed in a higher resolution, items may not display properly in the
media area.

Adobe Flash Player This curriculum was designed for viewing using Adobe Flash Player 8. Certain
versions of Flash Player 8 may produce undesirable side effects. If you
experience issues using Flash Player 8, we recommend upgrading to Flash
Player 9.
Known issues reported with some versions of Flash Player 8:
● Unreadable text in the course tour
● Text missing after the first page of chapter summaries

Glossary This course includes a glossary with hyperlinked terms. Enhancements are
planned to be made to this glossary in a future release.

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 Lab and PT Activity The titles in the lab and Packet Tracer activity PDF documents and the titles
Titles used in lab references in the e-learning content may not be an exact match.

Course Index The course index titles are truncated due to the lack of word wrapping. However,
the full titles appear in the appropriate title bars in the course.

Content Delivery This course may be delivered through different channels. The primary delivery
channels for the course are Academy Connection or a local Web server. The
recommended method is to deliver the course through a local Web server.
Secondary channels for delivery include installing the content directly to a
workstation or PC.
When contemplating the various delivery options, administrators and instructors
should consider the diversity of platforms on which the course and its content
must operate, and note the following guidelines:
• Select the download package (Windows or Linux zip file) that corresponds
to your server/workstation operating system
• When possible, configure the content to be delivered through a local Web
server when presenting to a class or over an academy LAN
• When installing the course on a standalone workstation or PC, please be
aware of the following:
o Disable all popup blocker software, toolbars, and applications
o Accept any ActiveX warning messages when viewing course content
o Navigate within the course window to avoid ActiveX pop-ups that can
be generated by certain combinations of operating systems and
browsers

Linux Operating This course uses the latest features in Flash technology. An installer was used to
System Support aid in the local deployment of this product to Windows users. However, for Linux
users, the Flash Player security settings must be set manually to run the course
through a browser on a local workstation/PC. Installing a standalone curriculum
on a Linux operating system requires additional steps after unzipping the course
to the file system. After the course is unzipped, visit the Macromedia’s security
settings page at:
www.macromedia.com/support/documentation/en/flashplayer/help/settings_man
ager04.html
After the page loads, some security options will be displayed. Verify that Always
ask is selected. In the drop-down menu, select Add location, and then browse for
the course folder. After the directory has been marked as secure, close all
browser windows. Navigate to the course folder and click the index.html file to
launch the course.

Course Navigation for Under certain conditions, “Allow blocked content” ActiveX popup messages may
Local Installation on a appear in a yellow bar at the top of the screen. If you receive these messages,
Workstation/PC select “allow blocked content” to continue. On the launch page for the course,
select the launch course button to view the course content. Some users may
receive a second “Allow blocked content” ActiveX popup message. Click the
yellow bar at the top of the screen and choose “allow blocked content” to begin
using the course.
Note: To avoid excessive ActiveX popup messages, do not use the launch page
chapter drop down menu to move between course chapters. Instead, use
features such as the course index, back and next buttons, and location box at the
bottom of the course content to navigate within the course browser window. For
more information on these navigation features, we recommend reviewing the
Course Tour, which can be accessed from the course launch page.
To stop the information bar from blocking file and software downloads for Internet
Explorer, we recommend the following steps:
• Open Internet Explorer.

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 • Select Tools > Internet Options
• Click the Security tab, and select Custom Level
• Do one or both of the following:
o To turn off the Information bar for file downloads, scroll to the
Downloads section and enable automatic prompting for file downloads.
o To turn off the Information bar for ActiveX controls, scroll to the
ActiveX controls and plug-ins section, and enable automatic prompting
for ActiveX controls.
• Click OK, click Yes to confirm that you want to make the change, and then
click OK again.
To stop the information bar from blocking file and software downloads for Mozilla
Firefox, we recommend the following steps:
• To access the Popup Blocker Options, select Tools > Options > Content.
From there, you can do the following things:
o Block pop-up windows: Deselect this option to disable the popup
blocker altogether.
o Exceptions: Use this option to specify which sites can display popups.
You can allow or remove sites from the list.

Packet Tracer Due to the evaluative nature of Packet Tracer activity files, all course activities
Evaluation Feedback have a “Check Results” button that submits the student’s work for evaluation,
and provides feedback. This includes observational activities that do not involve
any configuration tasks. Packet Tracer files are evaluated by comparing the
network submitted by a student to an “answer network.”
Activities that require students to perform configurations have a default feedback
message that states: “This activity is incomplete, please try again.” This message
will appear until all configuration tasks are properly completed.
For activities that require observation only, the state of the network will not
change. If the “Check Results” button is selected, the feedback will say:
“Congratulations on completing this activity,” even though the activity may not be
completed. If this occurs, the student should finish all of the instructions in the
observation activity to complete it.

Accessible Format If a user is experiencing slow response times using course or chapter views, they
Response Time should switch to viewing the content by page view. The slow response time is
caused when a very large amount of data is saved in the browser’s memory.

Accessible Media Text The media text descriptions were tested using the Freedom Scientific JAWS 9.0
Descriptions computer screen reader. For additional information regarding implementation of
the JAWS 9.0 Screen Reader visit
www.freedomscientific.com/documentation/screen-readers.asp.

Accessible Theme If you click the Toggle Language to English link to view the English version, then
Toggle Issue click the toggle language link again to view the previous version, the two
navigation links (back/next) at the bottom will not work correctly.

Accessible Theme In the accessible theme glossary, codes appear in the definitions of some terms.
Glossary

Accessible Theme Variable codes appear in the accessible theme content window dropdown menu.
Dropdown Menu in the Chinese, Japanese, and Korean course versions.

Accessible Theme Dropdown menus within a graphic do not work in the accessible theme course
Graphics versions.

Accessible User Guide A user guide to the accessible version of the curricula is available from a link
titled “Open User Guide in a new window” at the top of the launch page.

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 Updates and Fixes
This maintenance release includes the following fixes that address issues reported to the Global
Support Desk:
Section Reported Issue/Error
1.3.1.1 Task 3 has passwords swapped in table.
1.3.3.1 1. Task 2 refers to multiple routers when
there is only one.
2. Task 2, Step 2 refers to more than
one router when there is only one.
3. Task 5, Step 1, third column, 6th row
has the incorrect IP address.
4. Task 6, Step 1 has the incorrect
instructions.
2.1.1.5 In the text, Step 1 states: "Step 1: The
switch receives a broadcast frame from
PC 1 on Port 1." The graphic, however,
states: "Step 1: The switch receives a
frame destined for PC2 on Port 1 from
PC1."
2.2.3.1 In the graphic table "Port-based Memory
Buffering", states, "In port-based
memory buffering, frames are stored in
queues that are linked to specific
incoming ports. ", is incorrect. Frames
are stored in queues that are linked to
specific incoming and outgoing ports.
2.2.3.1 In the first paragraph under "Port-based
Memory Buffering", the first sentence, "In
port-based memory buffering, frames are
stored in queues that are linked to
specific incoming ports.", is incorrect.
Frames are stored in queues that are
linked to specific incoming and outgoing
ports.
All contents are Copyright © 2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
Solution
Change:
Encrypted privileged exec password: cisco
Console access password: class
Telnet access password: class
To:
Encrypted privileged exec password: class
Console access password: cisco
Telnet access password: cisco
1. Change "Task 2: Cable, Erase and Reload
the Routers" To: "Task 2: Cable, Erase and
Reload the Router"
2. Change: "Step 2: Clear the configuration on
each router." To: "Step 2: Clear the
configuration on the router."
3. Change: "172.16.30.1" To: "172.16.31.1"
4. Change: "Step 1: Begin troubleshooting at the
host connected to the BRANCH router." To:
"Step 1: Begin troubleshooting at the PC1."
Change Step 1 in the graphic to "Step 1: The
switch receives a broadcast frame from PC 1 on
Port 1."
Change text in table from
In port-based memory buffering, frames are
stored in queues that are linked to specific
incoming ports.
To
In port-based memory buffering, frames are
stored in queues that are linked to specific
incoming and outgoing ports.
Change text from:
In port-based memory buffering, frames are
stored in queues that are linked to specific
incoming ports.
To:
In port-based memory buffering, frames are
stored in queues that are linked to specific
incoming and outgoing ports.
Page 4 of 9
 2.2.4.3 Activity 3, 3rd sentence states "In ______
memory buffering, frames are stored in
queues that are linked to specific
incoming interfaces." This should be
changed since the queues are linked to
specific incoming and outgoing
interfaces.
2.3.4.1 2nd paragraph\2nd sentence states The
boot loader is a small program stored in
NVRAM and is run when the switch is
first turned on. The boot loader is in the
BS: file system which is a read only file
system.
2.3.4.1 In the second paragraph, second
sentence states: "The boot loader is a
small program stored in NVRAM and is
run when the switch is first turned on."
After doing some research, I found that
the boot loader is actually stored in flash,
not NVRAM.
2.4.1.2 Text in table uses "console" when it
should use "vty"
2.4.1.2 In the text, Step 3, the Caution
statement, and Step 4 all refer to the
console line when it should refer to the
vty line.
2.4.4.1 In the second paragraph, seventh
sentence states "If the MAC address
does not exist, the switch acts like a hub
and forwards the frame out every port on
the switch." This is partially incorrect
since a frame is never flooded out the
port it came in on.
3.6.1.3 In both the PT directions and the
accompanying PDF, Task 3, Step 1, the
first bullet states "Hostname on S1",
which is one of the basic settings that
should be configured on each switch. It
does not make sense, however, to
configure a hostname only on S1.
All contents are Copyright © 2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
Change 3rd sentence in Activity 3 from:
In ______ memory buffering, frames are stored
in queues that are linked to specific incoming
interfaces.
to
In ______ memory buffering, frames are stored
in queues that are linked to specific incoming
and outgoing interfaces.
The boot loader is a small program stored in
ROM and is run when the switch is first turned
on.
Change the second sentence in the second
paragraph to say: "The boot loader is a small
program stored in flash and is run when the
switch is first turned on."
Row 2, change "console 0" to "vty lines 0 - 4"
Row 3, change "console 0" to "vty lines"
Row 4, change "console line" to "vty lines"
In the text, change Step 3, Step 4 and the
Caution note from:
"console line"
to:
"vty lines"
Change the sentence "If the MAC address does
not exist, the switch acts like a hub and forwards
the frame out every port on the switch." to "If the
MAC address does not exist, the switch acts like
a hub and forwards the received frame out every
other port on the switch."
Change Task 3 Step 1, first bullet in both PT
directions and PDF file from "Hostname on S1"
to "Hostname"
Page 5 of 9
 3.7.1.1 Chapter 3 quiz, question 10, the
commands used are outdated.
4.3.1.2 PC4 has wrong IP address.
4.3.3.2 Packet Tracer incorrectly grades the
VTP revision number.
4.4.2.1 Step 6, second question is wrong - the
vlans would be the same on both
switches.
5.2.3.2 In the second paragraph, the second
sentence states "The priority for the
switch is set to the predefined value of
24576 or to the next 4096 increment
value below the lowest bridge priority
detected on the network." The word
"increment" should be replaced with the
word "decrement" because priority for
the switch will be set in intervals of 4096
below the lowest bridge priority detected
in order to elect a new root bridge.
5.4.6.3 During the animation, a box pops up
twice stating "The BPDU has a higher
path cost. Block all non-edge ports." This
is incorrect since the BPDU should have
a lower path cost.
All contents are Copyright © 2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
Question 10, change:
Switch_A#vlan database
Switch_A(vlan)#vlan 10 name Accounting
Switch_A(vlan)#vlan 20 name Marketing
Switch_A(vlan)#exit
Switch_A#configure terminal
To:
Switch_A(config)#vlan 10
Switch_A(config-vlan)#name Accounting
Switch_A(config-vlan)#vlan 20
Switch_A(config-vlan)#name Marketing
Switch_A(config-vlan)#exit
Switch_A#configure terminal
(keep the rest of the commands as is...)
In the topology graphic, change IP address of
PC4 from:
172.17.20.24
To:
172.17.10.24
Add a note to PT that stipulates that PT grading
of the VTP revision number is not the same as
that of a real router.
Change:
Explain why S2 and S3 have different VLAN
configurations at this point.
To:
Explain why S2 and S3 have the same VLAN
configurations at this point.
Change "increment" to "decrement".
Change the text of the 2 pop ups to state "The
BPDU has a lower path cost. Block all non-edge
ports."
Page 6 of 9
 5.4.7.1 The interface box should also include
"interface interface-id".
More information should be added to the
left side, third line.
6.1.2.3 In the second paragraph in the graphic,
the sentence mentions the 172.16.10.1
address, but the rest of the graphic uses
addresses from the 172.17.x.0 network.
6.1.2.5 In the last row of the table in the graphic,
the phrases "More complex connection
configuration" and "Less complex
connection configuration" are put in the
wrong columns, since the text states that
physical interfaces are less complex to
configure and subinterfaces are more
complex to configure.
6.3.2.1 In the yellow subinterface box, the
second F0/0.10 is incorrect. This should
be changed to F0/0.30. The addresses
and encapsulation are fine.
6.4.1.1 Task 4, Step 5, should have the no shut
commands added to the interface vlan
99 commands for all three switches.
7.1.2.1 Labels in table are incorrect.
7.1.4.3 In the second paragraph under stage 2:
A second authentication mechanism is
based on a key that is shared between
the client station and the access point
called the Wired Equivalency Protection
(WEP) key. The idea of the shared WEP
key is that it gives a wireless link the
equivalent privacy of a wired link, but the
original implementation of this
authentication method was flawed.
Although shared key authentication
needs to be included in client and
access point implementations for overall
standards compliance, it is not used or
recommended.
All contents are Copyright © 2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
Change the right side, third line from "interface"
to "interface interface-id".
The customer also suggests that on the left side
it should say:
"Enter interface configuration mode, and specify
an interface to configure. Valid interfaces
include physical ports, VLANs, and port
channels. The VLAN ID range is 1 to 4094 when
the enhanced software image (EI) is installed
and 1 to 1005 when the standard software
image (SI) is installed. The port-channel range is
1 to 6."
In the second paragraph in the graphic, change
the 172.16.10.1 address to 172.17.10.1.
In the last row of the "Physical Interface"
column, put "Less complex connection
configuration". In the last row of the
"Subinteface" column, put "More complex
connection configuration".
Change the second F0/0.10 to F0/0.30.
Add the no shutdown command using the
following example:
S1(config)#interface vlan 99
S1(config-if)#ip address 172.17.99.11
255.2555.255.0
S1(config-if)#no shutdown
S1(config-if)end
Change the 5th row from "Pros" to "Range".
Change the 6th row from "Cons" to "Release
Date".
Change to:
"A second authentication mechanism is referred
to as shared key authentication. This technique
is based on a Wired Equivalency Protection
(WEP) key that is shared between the client and
the access point. In this technique, the client
sends an authentication request to the access
point. The access point then sends a challenge
text to the client, who encrypts the message
using its shared key, and returns the encrypted
text back to the access point. The access point
then decrypts the encrypted text using its key
and if the decrypted text matches the challenge
text, the client and the access point share the
same key and the access point authenticates
the station. If the messages do not match, the
client is not authenticated."
Page 7 of 9
 7.2.1.1 In the graphic under the "Employees"
column, APIs is incorrect.
7.3.1.3 In the text, it states the following:
*. PSK-Personal, or WPA-Personal in
v0.93.9 firmware or older
*. PSK2-Personal, or WPA2-Personal in
v0.93.9 firmware or older
*. PSK-Enterprise, or WPA-Enterprise in
v0.93.9 firmware or older
*. PSK2-Enterprise, or WPA2-Enterprise
in v0.93.9 firmware or older
WPA-Personal, WPA2-Personal, etc, is
actually used with new router firmware,
not older firmware.
This maintenance release also includes the following update to provide support for accessibility:
Section Reported Issue/Error
All Add media text descriptions in accessible
format.
In addition, the 4.0.2.0 release included the following updates to provide support for accessibility:
Section Reported Issue/Error
All Enable course to be viewed in accessible
format
All contents are Copyright © 2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
In the graphic under the "Employees" column,
change:
APIs
To:
APs
Reword the 2nd, 3rd, 4th, and 5th bullets to say
the following:
*. PSK-Personal, or WPA-Personal in v0.93.9
firmware or newer
*. PSK2-Personal, or WPA2-Personal in v0.93.9
firmware or newer
*. PSK-Enterprise, or WPA-Enterprise in v0.93.9
firmware or newer
*. PSK2-Enterprise, or WPA2-Enterprise in
v0.93.9 firmware or newer
Solution
Text descriptions for all media items have been
included in the accessible version of this course.
Solution
Users have the option to view the course content
in accessible format. The course content display
options are: chapter, section, topic, or page. The
default display level is chapter:
● Chapter Level - Displays all sections, topics,
and pages in the current chapter
● Section Level - Displays all topics and pages
in the current section
● Topic Level - Displays all pages in the current
topic
● Page Level - Displays only the current page
There are three different media presentation
options available:
Text Transcript and Visual Media - No media
is displayed by default. Each time a media item
is encountered in the course, the user can select
which presentation method to use. Every media
item can be displayed in any format.
Media Text Transcript Only - A written
description of each media item is presented
each time a media item is encountered in the
course. This option is fully accessible through
the keyboard.
Page 8 of 9
 Visual Interactive Only - These media items
are presented in their native format, which
contains visual representations of content and
may include interactive features such as video,
drag and drop, animations, and activities. Items
presented in this format are not fully accessible
and require the use of a mouse.

Support
For general assistance with curricula, classroom, or program issues, please contact the Global
Support desk through the Academy Support site. To access this site, log into Academy Connection
and click Help at the top of the page, then select Academy Support.

Curriculum or assessment bugs and errors should be submitted through the Curriculum and
Assessment Quality Support site. To access this site, log into Academy Connection and click Help
at the top of the page, then select Curriculum and Assessment Quality Support. Select the
Contact Assessment Team or Contact Curriculum Team tab, depending on the nature of the
problem you are reporting. Provide as much detail as possible and then click Submit.

Copyright © 2009 Cisco Systems, Inc. All rights reserved. Cisco, the Cisco logo, Cisco Systems, CCNA, and Networking Academy are registered trademarks or
trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries. All other trademarks mentioned in this document are the
property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0802R)

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