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Proceedings of International Conference on Advances in Computer Technology and Management (ICACTM)
In Association with Novateur Publications IJRPET-ISSN No: 2454-7875
ISBN No. 978-81-921768-9- 5
February, 23rd and 24th, 2018
of optimizing the product design, process design, and
According to Chow et al, analyze SCM in comparison of supply decisions in an integrated
two different countries US and Taiwan and to see if and simultaneous manner.
methods used for optimization can be equal for any It is clear that the overall performance measurement of a
environment. Through structural equation modeling, supply chain system involves not just financial or
difficult components of supply chain management are operational measurement. Given the complexity of
found to have considerable effects on organizational assessing such a flexible system, various frameworks which
performance. The findings of Chow et al. are summarized as are used in industry to manage supply chain have been
follows: proposed. As in other service industries, customer
Supply chain competencies have positive effects on satisfaction (tourist satisfaction) is one of the most
organizational performance in both the US and Taiwan. important performance measures for the tourism supply
Supply chain competencies are developed around quality chain. Tourism researchers have investigated the
and service, operations and distribution, and design measurement of overall tourist satisfaction with a
effectiveness. The goal of supply chain competencies is to particular destination and tourist satisfaction with specific
satisfy customer requirements. service sectors, such as accommodation, restaurants,
• Supply chain practices, which are made up of supply chain attractions, travel agencies, package tours, and retail shops.
features, integration, and customer services, have direct In today’s competitive environment, the sheer number of
impact on organizational performance in Taiwan, but they tourism service suppliers provides abundant input
have only indirect impact in the US. possibilities for tour operators to assemble tour packages,
• Supply chain practices and competencies are significantly and it is believed that effective integration of suppliers with
associated in both the US and Taiwan. However, tourism product development processes could increase the
supply chain concerns and practices are associated in the competitive edge of tour operators as well as benefit the
case of the USA only. TSC as a whole.
Study shows that the practice of supply chain
management may be structurally or situation-dependent. VI. CONCLUSION
So, there may be different perceptions from country to There are so many Organizations have multiple objectives
country on how to effectively manage a supply chain. Thus, like enhanced competitiveness, better customer service and
it is not the case of “one size fits all.” Each country’s increased profitability etc. To seek these objectives
situation may be different and would need to be organizations, employ various defensive as well as
understood to effectively manage the supply chain. The offensive business performance improvement approaches.
evidences presented in this study reinforce the notion that As well as we have discussed (SCM) covers all functional
effective supply chain management would enable areas of organization. It is the network of customers,
enterprises to become competitive in the new economy and suppliers, manufacturers, and distributors concentrating
significantly improve their performance. Supply chain the flows of material, information, and finance through
competence has positive influence on organizational physical and human resources.
performance. Managers need to focus attention on As well as this paper suggested that managers must probe
developing such competencies. why to manage, what to manage and how to manage the
In our opinion there can be different approach not only supply chain. We focused on the concept of supply chain
by countries but also by industries. Carlsson et.al on his management along with the need of SCM from organization
own made a quite interesting research on supply chain point of view. This provides deeper insights for those
management on example of pulp and paper industry. managers investigating the concept of supply chain
Authors conclude that the pulp and paper industry depends management (SVM). In order to explore the domain of
on a long and integrated supply chain. The lead time from supply chain management we have argued that one must
the first step to the last is long and it involves many steps examine the nature, interrelations and dependency among
operated by several companies and organizations. They are business operations. We interrogated the theory and
more focused on planning process which is one of research practice to find what are the various supply chain
significant aspects in chain management. Planning activities
problems are divided into strategic, tactical and operative
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Proceedings of International Conference on Advances in Computer Technology and Management (ICACTM)
In Association with Novateur Publications IJRPET-ISSN No: 2454-7875
ISBN No. 978-81-921768-9- 5
February, 23rd and 24th, 2018
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