PAMANTASAN NG LUNGSOD NG MARIKINA

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Manufacturing and Operations Plan P
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It focused on concepts like operational efficiency, who are the suppliers and
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making planned to sell to new customers. The key of the Hugot Milktea Café is to put E
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something down and then start executing on it to keep changing and updating it as it T

goes and learned. O

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Hugot Milktea Café facility’s space will be divided in proportion to our needs H
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and will include product development or kitchen area, dining area, counter and S
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storage. Each area will be staffed with trained employees. Its administrative office I
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will include space for executive, marketing and sales, accounting, information
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technology, security and maintenance. P
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Organization A
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CEO
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MANAGER I
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STAFF STAFF STAFF STAFF N
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FUNCTIONS AND ROLES OF ORGANIZATIONAL CHART IN HUGOT
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MILKTEA CAFÉ: E
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 Chief Executive Officer (CEO) T

It is the one who essentially responsible for every decision that is made within O
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the company, it plays a major role in the ultimate success or failure of the H
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company. Chief Executive Officer is responsible for leading company through S
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good economic times as well as bad ones, and for working with technological, I
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financial and organizational management. It plays a big part in a company’s L
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strategic planning no matter the size of the company but in a small business like T
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Hugot Milktea Café, a CEO’s main role is developing a business plan that clearly
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identifies the company’s mission and goals and makes sure the company is N
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turning a profit while producing products and services in an efficient manner. It T

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also assure the products and services are available to customers quickly enough to U
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beat the competition. But the most important duty of CEO is to publicize and I
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promote the company and its products or services especially Hugot Milktea Café
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is just new to market. A
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 Manager A
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It is a person who occupies management position and performs organization
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functions of Hugot Milktea Café management. Manager knows how to master N
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five basic functions: planning, organizing, staffing, leading, and controlling. And

he or she is also a planner, organizer, cheerleader, coach, problem solver, and

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decision maker — all rolled into one. And these are just a few of a manager's P
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roles in café. In addition,
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 Staff E
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It is a person that is highly trained and organized. It maintain a fast speed of T

service, especially during rush times, take orders from customers, assemble orders O
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on tray or in bags depending on the type of order, respond to Hugot Milktea H

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Café’s guests questions, concern and complains and make sure they leave S
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satisfied. Follow all the management’s safety and security procedures, arrive on I
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time for all shifts and stay until shift completion. And lastly, staff’s give their L
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good quality service to the customers wearing their pleasing smile and T
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personality.
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Key Management Personnel N
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In a small business like Hugot Milktea Café, there often are few staff people T
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with many duties. Because some people must wear “several hats”, it is important to U
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clearly identify the duties and responsibilities of each of the “hats”. Below is a sample I
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outline of some of the key personnel in this business. Because the focus this, varies
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greatly, the number of key personnel and organizational structure can also vary A
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substantially. A
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 Operations manager
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This individual is the leader for the operation and has overall responsibility for the N
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financial success of this business. The operations manager handles external relations
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with lenders, community leaders and vendors. Frequently, this individual also is in P
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charge of either production or marketing for this company.
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 Quality control, safety, environmental manager E
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This is a key function in any industry like Hugot Milktea Cafe and, in particular, T

one that deals in food products. In a small business like this, one person generally will O
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be responsible for handling and monitoring air and water quality, product quality, H
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training of employees in each of these areas and filing all necessary monthly, S
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quarterly and yearly reports. I
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 Accountant, bookkeeper, controller L
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This is another key function. The individual filling this role has the responsibility T
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for monthly income statements and balance sheets, collection of receivables, payroll
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and managing the cash. The key aspect here is managing the cash that is earned by
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this business. T
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Management Compensation and Ownership U
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 Operations Manager
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An Operations Manager earns an average salary of PHP 688,642 per year.
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Most people move on to other jobs if they have more than 20 years' experience in A
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this field. Skills that are associated with high pay for this job are Project A
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Management and People Management. Experience has a moderate effect on M
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income for this job. N
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 A Quality Assurance Manager P
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A Quality Assurance Manager earns an average salary of PHP 597,396 per year. T
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Experience strongly influences pay for this job. People in this job generally don't E
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have more than 20 years' experience. T

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 Accountant, bookkeeper, controller
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The average salary for a Financial Controller is PHP 1,222,385 per year. H
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Experience strongly influences pay for this job. The skills that increase pay for S
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this job the most are SAP SAP Financial Accounting and Controlling (SAP I
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FICO), Compliance (Financial), SAP Financial Accounting and Controlling (SAP L
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FICO), Financial Compliance, and Financial Analysis. T
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Employment
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Key contracts for small and growing businesses like Hugot Milktea Café
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needs a contract to be well thought out and well drafted and can be crucial to the T
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success of a business. And one of the best ways to protect the business from legal U
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liability and misunderstanding with an employee is to have an employment offer I
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letter issued and sent to the prospective employee. The employee should then be
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required to sign it, evidencing the scope of the employment relationship between the A
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parties. A good employment offer letter covers the following points: The particular A
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job offer, the responsibilities of the job, the salary and the benefits, and the letter
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constitutes the entire agreement of the parties, and can only be amended in the future N
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in writing, signed by the employer and the employee.
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Supporting Professional Advisors and Services P
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Different types of advisers are available to help with financial, legal and other
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business needs. Professional advisers are bound by certain laws and registration E
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requirements. But we just chose two of them. And these are the following: T

 Business mentors O
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It is responsible for mentoring the business that refers to a relationship between an H

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experienced businessperson (the mentor) and a business owner or employee. A S
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business mentor acts as a role model, advisor, critic and consultant. Mentoring can be I
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informal, with friends, family or business contacts providing support and advice when L
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it's needed. It can also get involved with formal mentoring programs run through T
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government or industry associations.
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 Business bankers
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Good business bankers will have a thorough understanding of the business needs T
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and can provide advice about: solutions for making and receiving payments, U
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managing cash flow, payroll systems, finance and loan options, online banking I
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services, business credit cards and investment strategies.
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As well as offering advice on a range of banking products, banker should also A
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have broad business and financial knowledge. They should know what it takes for a A
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business to succeed in a particular industry like Hugot Milktea cafe business.
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